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TRABAJO ACADEMICO N° 1
La logística tiene como objetivo la satisfacción del cliente final en despertar sus
expectativas, cumpliendo el tiempo y creando fidelidad hacia la compañía por parte
del cliente con mejores condiciones de servicio, costo y calidad, esto creara una
ventaja competitiva a la empresa.
Ejemplo 1
El desorden puede originar perdida de documentación donde haya datos de
importancia como la de un transportista que visita a una compañía a recoger un bien y
a falta de información de arriesga a la entrega improvisada de un bien, logrando así
que el cliente se sienta insatisfecho y anule la solicitud de compra.
Ejemplo 2
1. - What is the meaning of Logistics and give briefly explanation about the origin of
logistic? (History)…
The Logistics is a group of elements such as methods and means enable that
the development of the organization.
In the mathematics, it is also a type of logic that applies the method and
symbolism. Today in the business world the word logistics is more used in the
marketing and distribution departments.
The Logistics is had defined as an art and science also. The Logistics is as the art
of distributing materials and products from their acquisition of raw materials until their
consumption by the end customer.
The Logistics are a set of operations that involves the production and marketing
of goods, making a link between production and the market. Time and physical
distance separate the productive activity from the point of sale, but Logistics is in
charge of joining the market and production through its techniques.
The Logistics was born a long time ago, when human beings stored food in
caves, in order to have food during the long winter and times of drought, where we
can differentiate such as inventory control today.
The word Logistics etymologically comes from the word "Logistikos", a term
used in the 7th century BC that means "knowing how to calculate", in Greece in 489 BC
the word Logistics was already used and it meant "to do something logical".
The Logistics had a military meaning, the term Logistics derives from the French
military concept "logistique", thus calling the transport, supply and accommodation of
troops.
The objective of The Logistics is to satisfy the end customer by awakening their
expectations, meeting the time and creating loyalty to the company by the customer
with better conditions of service cost and quality, It is will create a competitive
advantage for the company.
In The Logistics, a planning and coordination system is used for each physical
movement in order to minimize costs in the desired services with an established flow
of materials and parts.
It will be very important to maintain cleanliness and order where it will help to
identify and prevent errors and contamination in the process, thus minimizing cost and
ensuring productivity.
Example 1
The Disorder can lead to loss of documentation. It is important data that of a
carrier visiting a company to pick up a material and in the absence of information, the
personal risks the improvised delivery of a material, it is making the customer feel
dissatisfied and cancel the purchase request.
Example 2
The customer accepts that the delivery of his good would take 20 days, that the
other companies, but the good practice of logistics invites the customer to collect his
good in less than 10 days, and It is will make the customer satisfied and loyal.