Technical Publication: Direction DOC1847351 Revision 1

GE Healthcare
Technical
Publication
Direction DOC1847351
Revision 1
PlatinumOne®, Precision RXi®, Precision MPi®-

Tasks and Procedures
Computer Tower Replacement Procedure

GE Healthcare
LEGAL NOTES
TRADEMARKS
All other products and their name brands are the trademarks of their respective holders.
COPYRIGHTS
All Material Copyright © 2016 by General Electric Company, Inc. All rights reserved.
The material presented and contained herein may not be reproduced in any form or manner, without the
written permission of General Electric Company, Inc.
Page 2
LEGAL NOTES
GE Healthcare
IMPORTANT PRECAUTIONS
WARNING • THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.
• IF A CUSTOMER’S SERVICE PROVIDER REQUIRES A LANGUAGE

OTHER THAN ENGLISH, IT IS THE CUSTOMER’S RESPONSIBILITY
TO PROVIDE TRANSLATION SERVICES.
• DO NOT ATTEMPT TO SERVICE THE EQUIPMENT UNLESS THIS
SERVICE MANUAL HAS BEEN CONSULTED AND UNDERSTOOD.
• FAILURE TO HEED THIS WARNING MAY RESULT IN INJURY TO
THE SERVICE PROVIDER, OPERATOR OR PATIENT FROM
ELECTRIC SHOCK, MECHANICAL OR OTHER HAZARDS.
• CE MANUEL DE MAINTENANCE N’EST DISPONIBLE QU’EN

AVERTISSEMENT
ANGLAIS.
• SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS

UNE AUTRE LANGUE QUE L’ANGLAIS, C’EST AU CLIENT QU’IL
INCOMBE DE LE FAIRE TRADUIRE.
• NE PAS TENTER D’INTERVENTION SUR LES ÉQUIPEMENTS TANT
QUE LE MANUEL SERVICE N’A PAS ÉTÉ CONSULTÉ ET COMPRIS.
• LE NON RESPECT DE CET AVERTISSEMENT PEUT ENTRAÎNER
CHEZ LE TECHNICIEN, L’OPERATEUR OU LE PATIENT DES
BLESSURES DUES À DES DANGERS ÉLECTRIQUES, MÉCANIQUES
OU AUTRES.
• DIESES KUNDENDIENST-HANDBUCH EXISTIERT NUR IN

WARNUNG ENGLISCHER SPRACHE.
• FALLS EIN FREMDER KUNDENDIENST EINE ANDERE SPRACHE
BENÖTIGT, IST ES AUFGABE DES KUNDEN FÜR EINE
ENTSPRECHENDE ÜBERSETZUNG ZU SORGEN.
• VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR
DIESES KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN
UND VERSTANDEN WURDE.
• WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU
VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES
BEDIENERS ORDER DES PATIENTEN DURCH ELEKTRICHE
SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.
• ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS.

AVISO
• SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEMS SOLICITA
UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL
CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN.
• NO SE DEBERÁ DAR SERVICIO TÉCNICO AL EQUIPO, SIN HABER
CONSULTADO Y COMPRENDIDO ESTE MANUAL DE SERVICIO.
• LA NO OBSERVANCIA DEL PRESENTE AVISO PUEDE DAR LUGAR A
QUE EL PROVEEDOR DE SERVICIOS, EL OPERADOR O EL
PACIENTE SUFRAN LESIONES PROVOCADAS POR CAUSAS
ELÉCTRICAS, MECÁNICAS O DE OTRA NATURALEZA.
IMPORTANT PRECAUTIONS Page 3

GE Healthcare
ATENÇÃO • ESTE MANUAL DE ASSISTÊNCIA TÉCNICA SÓ SE ENCONTRA

DISPONÍVEL EM INGLÊS.
• SE QUEQUER OUTRO SERVIÇO DE ASSISTÊNCIA TÉCNICA, QUE

NÃO A GEMS, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, É DA
RESPONSABILIDADE DO CLIENTE FORNECER OS SERVIÇOS DE
TRADUÇÃO.
• NÃO TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E

COMPREENDIDO ESTE MANUAL DE ASSISTÊNCIA TÉCNICA.
• NÃO CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A

SEGURANÇA DO TÉCNICO, OPERADOR OU PACIENTE DEVIDO A
CHOQUES ELÉTRICOS, MECÂNICOS OU OUTROS.
AVVERTENZA • IL PRESENTE MANUALE DI MANUTENZIONE È DISPONIBILE SOLO

IN INGLESE.
• SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEMS

RICHIEDE IN MANUALE IN UNA LINGUA DIVERSA, IL CLIENTE È
TENUTO A PROVVEDERE DIRETTAMENTE ALLA TRADUZIONE.
• SI PROCEDA ALLA MANUTENZIONE DELL’APPARECCHIATURA

SOLO DOPO AVER CONSULTATO IL PRESENTE MANUALE ED
AVERNE COMPRESO IL CONTENUTO.
• NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE

FAR COMPIERE OPERAZIONI DA CUI DERIVINO LESIONI
ALL’ADDETTO ALLA MANUTENZIONE, ALL’UTILIZZATORE ED AL
PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI
MECCANICI OD ALTRI RISCHI.
IMPORTANT PRECAUTIONS Page 4

GE HEALTHCARE Varian Medical Systems | INFIMED
DOC1847351 REVISION 1 PlatinumOne, PrecisionRXi, PrecisionMPi COMPUTER TOWER REPLACEMENT PROCEDURE
Revision History
Revision Date Reason for change

1 28 June 2016 Initial Release
Revision History Page 5

Table of contents
1. PURPOSE...................................................................................................................................................................... 7
2. SCOPE .......................................................................................................................................................................... 7
3. REFERENCES AND FORMS ............................................................................................................................................ 7
4. EQUIPMENT AND MATERIALS ...................................................................................................................................... 7
5. RESPONSIBILITIES......................................................................................................................................................... 7
6. DEFINITIONS ................................................................................................................................................................ 8
7. OVERVIEW ................................................................................................................................................................... 9
8. INSTRUCTIONS FOR TOWER REPLACEMENT ................................................................................................................. 9
8.1 PREPARING FOR THE REPLACEMENT...................................................................................................................................... 9
8.1.1. RECORD THE SOFTWARE VERSION OF THE EXISTING SYSTEM.......................................................................................... 10
8.1.2. RECORD THE LOCAL NETWORK INFORMATION OF THE EXISTING SYSTEM .......................................................................... 10
8.1.3. CREATE BACKUP FILES FROM SERVICE APPLICATION .................................................................................................... 11
8.1.4. COPY SUPPLEMENTAL BACKUP FILES ........................................................................................................................ 13
8.1.5. (OPTIONAL) COPY PATIENT DATABASE AND IMAGE FILES.............................................................................................. 14
8.2. INSTALLING THE REPLACEMENT TOWER .............................................................................................................................. 15
8.3. RESTORING THE SYSTEM CONFIGURATION........................................................................................................................... 17
8.3.1. SET THE LOCAL NETWORK INFORMATION .................................................................................................................. 17
8.3.2. RESTORE SUPPLEMENTAL BACKUP CONFIGURATION FILES............................................................................................. 18
8.3.3. IMPORT BACKUP CONFIGURATION TO SERVICE APPLICATION ........................................................................................ 19
8.3.4. UPDATE GIM FIRMWARE...................................................................................................................................... 20
8.3.5. REFRESH GENERATOR INTERFACE LINES .................................................................................................................... 22
8.3.6. (OPTIONAL) RESTORE PATIENT DATABASE FROM BACKUP FILES ..................................................................................... 22
8.4. CALIBRATE THE SYSTEM................................................................................................................................................... 23
8.5. PERFORM SYSTEM SANITY CHECK ...................................................................................................................................... 24
9. APPENDIX A – CHANGING ND FILTER BEHAVIOR.................................................................................................... 26
The original version of this manual has been drafted in the English language by: Varian Medical System | INFIMED
Use and disclosure is subject to the restrictions on the title page of the original version.
Table of contents Page 6

1. Purpose
This document is intended to guide the replacement of an existing PlatinumOne, PrecisionRXi, or
PrecisionMPi computer. In this document, tasks that are specific to computer replacement are
presented in detail, while processes that are common to the product lines, such as calibration and
interface configuration, make reference to supporting information in the product manuals.
2. Scope
This document applies to any replacement of the computer tower in a PlatinumOne, PrecisionRXi, or
PrecisionMPi system. All such replacements must be performed in accordance with this document.
3. References and Forms

Product-specific User and Technical Manuals
4. Equipment and Materials

The following equipment is required to complete this procedure:
• X-ray dosimeter
• 2mm copper (or equivalent) attenuation
• Blade-type screwdriver
• #2 Philips screwdriver
• USB drive (flash or hard drive) for transferring backup data
5. Responsibilities
It is the responsibility of Varian Medical System to maintain the information contained in this
document and to make any updates or changes as warranted by changes in product or process.
It is the responsibility of anyone replacing a PlatinumOne, PrecisionRXi, or PrecisionMPi computer

tower to do so in accordance with this procedure, and to bring any deficiencies in this document to
the attention of Varian Medical Systems.
Purpose Page 7
6. Definitions
GIM Generator Interface Module – The external module responsible for all
interfacing to the host x-ray generator. This enclosure is
approximately 12”x12”x3” and is usually located inside or in the
vicinity of the x-ray generator cabinet.
IAPDB/IAPDB- Image Acquisition, Processing, and Display Board – The main PCI
MF expansion board in the imaging system that performs image capture
and processing functions.
NIC Network Interface Card/Controller – Generally used to refer to a

network port on the computer. This port is most often used to uplink
the imaging system to the site’s network for DICOM network services
such as storage (PACS) and worklist.
VIB Video Interface Board – The extension board of the IAPDB/IAPDB-MF

that provides the connections for primary video outputs. The VIB is
equipped with three BNC connectors and a VGA port.
Definitions Page 8
7. Overview
There are many different situations in which a tower replacement might be warranted, ranging from
intermittent instability to complete system failure. Covering each possible scenario is beyond the
scope of this replacement procedure. However, this document is intended to provide enough
information to guide most replacement situations.
Beginning with the original tower, you will record as much configuration information as possible and
create backup files to help configure the new computer. In some cases, you may not be able to
capture some or all of this information. You may need to resort to old backup files or to manual
configuration during installation of the new tower.
8. Instructions for tower replacement

8.1. Preparing for the replacement
The instructions in this section guide you through gathering current configuration data from
an existing computer that is at least partially functional. If your system cannot boot to
Windows, skip this section.
1. Power up the computer. When you see the windows loading screen, press and hold the
left <SHIFT> key to interrupt the auto-login process. Release the <SHIFT> key when the
user login prompt is displayed.
2. Log in to the system as user serviceapp (password: orion). The Service Application will
attempt to start automatically. If it starts, close it. If it fails, click OK in any error
message presented.
3. After the Service Application is closed or fails to start, the Clinical Application may
attempt to start automatically. If it fails, click OK in any error message presented.
The system should remain idle at the Windows desktop. Proceed with the remaining
instructions in this section.
Overview Page 9
8.1.1. Record the software version of the existing system

In this section, you will record the version number of the existing system for
reference later in this procedure. This is primarily done to verify backup compatibility
prior to restoring the configuration from backup files. The section requires that the
Clinical Application started successfully. If the Clinical Application cannot be started,
you may skip this section.
1. At the top of the Clinical Application menu, click Status.

2. In the Status window, select the Software Versions tab.
3. Record the software version listed in the first line of information, immediately
beneath the tabs.
4. After recording the software version, close the Status window.

5. Exit Clinical Application. The system should remain idle at the Windows
desktop.
8.1.2. Record the local network information of the existing system

In this section, you will record the network configuration information for each
network connection in the system. Most legacy systems contain only one network
connection. Of those newer systems that contain two NICs, only one of them will be
used, but to ensure that the new computer is configured correctly for the site, ensure
that you record the configuration of both connections.
1. On the Windows desktop, right-click on My Network Places and select

Properties in the context menu. The Network Connections control panel opens,
containing one Local Area Connection icon for each network connection
detected in the system.
2. For each Local Area Connection icon, perform the following steps:
a) Right click on the connection icon and select Properties in the context
menu. A new connection properties window opens.
Instructions for tower replacement Page 10

b) In the connection properties window, select Internet Protocol (TCP/IP)

and click Properties. The TCP/IP Properties window opens.
c) Make note of the settings displayed in the General tab of the properties
window.
d) Click Cancel to close the window.

e) In the connection properties window, click Cancel to close the window.
3. After you have recorded the TCP/IP settings for each Local Area Connection
icon in the control panel, close the window.
8.1.3. Create backup files from Service Application

In this section, you will use the standard backup feature of the Service Application to
create a set of configuration backup xml files. These files contain most of the
information found in the Config window, including site information, default doctor
preferences, generator interface, and other parameters. Save these files to the USB
drive. If you cannot start Service Application, skip this section.
1. On the Windows desktop, double-click the Service Application icon.

2. Click Config in the Service Application menu.

3. On the left side of the Configuration window, click Backup. If prompted to

confirm, click Yes.
4. Repeat the following steps for each of the three Save windows (sysconfig,
userconfig, and LUTs):
a) Navigate to the desired directory on the USB drive to save the new
backup file.
b) If desired, change the default file name in the File Name field.
Remember that you will need to be able to identify the file type, so the
file name should clearly identify sysconfig, userconfig, or LUTs, as
appropriate, but may also include site name or date of backup.
c) Click Save.
5. After completing the backup of all three files, close the configuration window.
6. Exit Service Application.

8.1.4. Copy supplemental backup files

In this section, you will copy the files that will help restore DICOM network devices when
you restore the configuration in Service Application on the new computer. If you do not
have DICOM network devices (PACS, Worklist, Printer) configured on your system, or if the
Service Application could not be started to create backup files, you may skip this section.
1. Navigate to C:\Program Files\<OEM>\Dicomapp\, where <OEM> is a folder name

based on the product being serviced:
Product Name Path

PlatinumOne RF/DSA C:\Program Files\InfiMed\Dicomapp\
PrecisionRXi RF/DSA C:\Program Files\GE\Dicomapp\
PrecisionMPi RF/DSA C:\Program Files\GE\Dicomapp\
2. Copy the Merge folder and paste the copy into the directory containing your
backup files on the USB drive.
3. Navigate to C:\Winnt\System32\Drivers\Etc.
4. Copy the Hosts file and paste the copy into the directory containing your backup
files on the USB drive.
5. Close all browsing windows so that the system is idle at the Windows desktop.

8.1.5. (Optional) Copy patient database and image files

If necessary, you can perform this section to transfer the patient list and associated
images from the older computer to the new computer. If the site does not require
migration of the patient database, you may skip this section.
NOTE: The image files associated with a typical patient database on PlatinumOne-based
systems can require significant storage space. Ensure that your USB drive has sufficient
available space before beginning this procedure. To check the amount of space required,
right-click on the Image_db folder in the root of C:\ on the imaging system, select
Properties, and note the “size on disk” reported by Windows. This is the amount of
available space that will be required on your USB drive. Flash drives often will not be
sufficient to transfer the patient database; an external USB hard drive of 120GB or more
is generally required.
1. In the system tray (small icons in the lower right corner of the screen, next to the
clock in the task bar), right-click on the SQLServer management icon and stop
the server.
2. Navigate to C:\MSSQL7\.
3. Copy the DATA folder and paste the copy into the directory containing your
backup files on the USB drive.
4. Navigate to the root of C:\.
5. Copy the Image_db folder and paste the copy into the directory containing your
backup files on the USB drive. The copy process may take up to several minutes,
depending on the size of the local patient database on the system. (See Note at
the beginning of this section. Significant storage space may be required during
this step.)
6. After the file copy is complete, close all browsing windows and power down the
system.
NOTE: It is not necessary to start SQL Server again before powering down the
system. It will start automatically on the next system startup.

8.2. Installing the replacement tower

In this section, you will disconnect all cables from the rear of the existing system and install the
new system, restoring connections to the correct places on the back of the new computer.
Because you may be replacing a computer of one platform with a new computer of another
platform, it is critical that you understand the function of each cable connected to the system
because the connection positions may vary from one platform to another. When connecting
the new computer, make sure you connect the cables to the correct positions, as indicated in
the following diagram. Do not rely on the position of the connection on the old system, as it
may not be the same function or in the same place on the new system.
Figure 1 - Computer connections (Windows XP Platform)
AC Power
Mouse & Keyboard
(DO NOT connect to the Serial COM1

motherboard video output.)
Site network
Serial COM2
Serial COM4 Reference display
Camera connections
DVI Loopback
VIB (Primary displays)
Modem
IAPDB GIM connection
For additional information about cable connections and functions, see the product
Service Manual.

1. Disconnect the power cable from the tower.

2. If the existing computer is an 815 platform, disconnect the camera cable from
the LVDS board bulkhead connector at the top of the tower, near the power
supply.
3. Disconnect mouse and keyboard connections from the motherboard connector
bank.
4. If a COM1 serial cable is connected (e.g. for CPI Genware communication or other
RS-232 communication), disconnect the DB/9 connector from the motherboard
connector bank.
5. If connected, disconnect the site network connection from the motherboard
connector bank.
6. If the system is equipped with a reference monitor, disconnect the VGA video
cable from the graphics card.
7. If the system has a phone line connected to the modem, disconnect the phone
line.
8. If the system is connected to a serial device (e.g. a remote touch panel, common
on PrecisionMPi systems), disconnect the DB/9 serial cable from the serial port
card.
9. Disconnect the GIM Ethernet crossover cable from the IAPDB.
10. If the system is an 845 or later platform, disconnect the camera cable from
LVDS board PCI adapter plate.
11. If the system is equipped with a low-line scan converter, disconnect the scan
converter BNC connector from the VIB.
12. If the system is equipped with high-line video monitors using coaxial connection,
disconnect the BNC connector(s) from the VIB.
13. If the system is equipped with a primary display connected via VGA, disconnect
the VGA video cable from the VIB.
14. If the replacement computer does not include the DVI loopback cable,
disconnect the loopback cable from the graphics card and IAPDB of the existing
computer.
15. Remove the existing tower and set aside.
16. Place the new computer into position and reconnect all cabling according to
function, referencing the connection diagrams at the beginning of this section.
The site network cable should be connected to NIC1 of the new computer.
Connect the power cable last.
NOTE: Many connections on the back of the computer are used for options that
may or may not be equipped on all systems. Optional connections for
which no cable exists in your installation may remain disconnected.

8.3. Restoring the system configuration
CAUTION DO NOT, under any circumstances, attempt to apply a Ghost image

from the old system to the new system.
In this section, you will power up the new computer and restore configuration settings from
notes and backup files taken from the old computer. For parameters that could not be
recorded or backed up on the old computer, you will need to manually restore the system
configuration using information found in the Service Manual, installation documentation,
and/or information obtained from site personnel. After the new computer is powered up, the
Service Manual can be opened in electronic format using the icon on the Windows desktop.
1. Power up the computer. When you see the windows loading screen, press and
hold the left <SHIFT> key to interrupt the auto-login process. Release the <SHIFT>
key when the user login prompt is displayed.
2. Log in to the system as user serviceapp (password: orion). The Service
Application will start automatically. Close the Service Application. The Clinical
Application will start automatically.
3. Exit the Clinical Application. The system should remain idle at the Windows
desktop.
8.3.1. Set the local network information

1. On the Windows desktop, right-click on My Network Places and select Properties
in the context menu. The Network Connections control panel opens, containing
one Local Area Connection icon for each network connection detected in the
system.
2. Identify the icon that represents the NIC connected to the site network.
The other NIC will have an “X” in the icon, indicating no connection. Right-click on
the icon that represents the connection to the site network, then select
Properties from the context menu.
Disconnected

3. In the Connection Properties window, select Internet Protocol (TCP/IP) and click
Properties.
4. In the TCP/IP Properties window, set the parameters as noted from the old tower
earlier in this procedure. If those steps could not be completed, contact site IT
personnel to obtain correct network settings.
5. After setting the appropriate parameters, click OK to apply any changes and
close the window.
6. In the Connection Properties window, click OK again to apply any changes and
close the window.
7. Close the Network Connections control panel. The system should again be idle at
the Windows desktop.
8.3.2. Restore supplemental backup configuration files

In this section, you will restore the supplemental files copied from the old computer that
support the DICOM network devices that will be restored from the backup configuration
files. If you could not copy those supplemental files, the service application could not
create backup files on the old computer, or you do not have DICOM network devices to
restore, you may skip this section.
1. Navigate to the directory containing the backup files copied from the old system.
2. Copy the Merge directory and paste the copy into the path associated with the
product you’re servicing. Click Yes to overwrite any existing copies of the same
files.
Product Name Path
PlatinumOne RF/DSA C:\Program Files\InfiMed\Dicomapp\
PrecisionRXi RF/DSA C:\Program Files\GE\Dicomapp\
PrecisionMPi RF/DSA C:\Program Files\GE\Dicomapp\

3. Navigate to the directory containing the backup files copied from the old system.
4. Copy the Hosts file and paste the copy into the C:\winnt\system32\drivers\etc
directory. Overwrite the existing file.
5. Close all browsing windows such that the system is again idle at the Windows
desktop.
8.3.3. Import backup configuration to Service Application
If the software version of the old system is 2006.05.12.00 or newer, as

recorded earlier in this procedure, you may use the backup files to
CAUTION restore the configuration as described in this section. If the old software
version is prior to 2006.05.12.00, or if the version that created your
backup files is unknown, DO NOT use the backup files to restore
configuration; you must skip this section and restore the configuration
manually using the guidance from the Service Manual, installation or
service records, and/or information from site personnel.
In this section, you will restore the system configuration from backup files. You may use
backup files created earlier in this procedure, or backup files created for the site during
installation or prior service. If you do not have backup files to restore, and the old
system could not be used to create them, you may skip this section. However, you must
still configure the system using guidance from the Service Manual, installation or
service records, and/or information obtained from site personnel. If you require
additional assistance, please contact your next level of support.
1. On the Windows desktop, double-click on the Service Application icon.

2. In the Service Application menu, click Config.
3. On the left side of the Configuration window, click Restore.
4. Click YES to confirm restore.

5. In the first browse window, navigate to the directory containing your backup files
and select the system backup xml (sysconfig-backup.xml, by default). Click Open.
6. In the second browse window, navigate to the directory containing your backup
files and select the user config backup xml (userconfig- backup.xml, by default).
Click Open.
7. In the third browse window, click CANCEL. After this third browse window is
cancelled, the software returns to the Config window. Perform spot checks on
configuration options to verify that the configuration appears to be restored.
8. Exit the Configuration window.
9. Exit Service Application.
10. Power down the system. Allow the system to remain off for at least 10 seconds,
then power the system up again. Remember to hold <SHIFT> during startup and
log in as ‘serviceapp’. The Service Application will start automatically.
8.3.4. Update GIM firmware

A new computer tower is fully updated at the factory, but it may be loaded with
software that requires an update to the firmware of the external GIM module. The
following instructions will guide you through an update to the GIM firmware. The
version of existing firmware on the GIM is irrelevant.
NOTE: Before beginning this section, verify that the GIM module is powered up. In
many cases, this will require that the generator is powered on. Look for any
illuminated LED on the GIM board to confirm that the board has power.
1. In the Service Application menu, click Update.

2. In the Update window, click GIM. A browse window opens.
3. In the browse window, select GIMCode.bin and click Open. The firmware update
may take up to 30 seconds to complete.
4. Click OK in the completion prompt.
5. In the Update window, click GIM Remote Module. A browse window opens.
6. In the browse window, select remote and click Open. The firmware update
occurs very quickly.
7. Click OK in the completion prompt.
8. Close the Update window.

8.3.5. Refresh generator interface lines

In most cases, updating the GIM firmware wipes the local copy of the generator
interface line map stored in GIM memory. These instructions guide you through the
Service Application activity required to force an update to the line map on the GIM.
1. In the Service Application menu, click Config.

2. On the left of the Configuration window, select Generator Lines.
3. Set the Fluoro On input to disabled.
4. Return the Fluoro On input to enabled. (The toggle is required to enable the Save
button at the bottom of the window.)
5. Click Save at the bottom of the Configuration window.
6. Close the Configuration window.
7. Exit Service Application. Clinical Application will start automatically.
8. Close Clinical Application. The system should again be idle at the Windows
desktop.
8.3.6. (Optional) Restore patient database from backup files

If the site requires migration of the patient database from the old system to the new,
you will have created backup files earlier in this procedure. In this section, you will
restore those backup database files to the new system. Be sure to create the backup of
the blank database on the new system, as directed in these instructions.
1. In the system tray (small icons in the lower right corner of the screen, next to the
clock in the task bar), right-click on the SQLServer management icon and stop
the server.

2. Navigate to C:\MSSQL7\.
3. Rename the DATA folder to DATA_BLANK.
4. Copy the DATA folder from your backup files on the USB drive and paste the copy
into the C:\MSSQL7 directory.
5. Navigate to the root of C:\.
6. Copy the Image_db folder from your backup files on the USB drive and paste the
copy into the root directory of C:\. If prompted to overwrite TestPatterns, click NO.
The copy process may take up to several minutes, depending on the size of the
patient database that you are restoring.
7. In the system tray, right-click on the SQLServer management icon and start the
server. The service may take a few seconds to start, after which the icon will
contain a small triangle inside the white circle overlaid on the icon.
8.4. Calibrate the system

Due to slight difference between platforms and software versions, it is important to perform
calibration on the new system rather than restoring it from a backup. So that the system is in a
“clean” state for calibration, this process starts with a power cycle. The following instructions
guide you to the beginning of the calibration process. For complete details about calibration,
see the product Service Manual, available in electronic format on the Windows desktop.
1. Close all open applications and windows.

2. Shut down the system.
3. Power down the external GIM module. This can often be accomplished by simply
powering down the generator. Verify that the power has been removed from the
GIM by looking for any illuminated LED’s on the GIM board. If any LED remains on,
the board still has power.
4. Allow the system and GIM to remain powered off for at least 10 seconds.
5. Power up the GIM and computer. When you see the Windows loading screen,
press and hold the left <SHIFT> key to interrupt the auto-login process. Release
the key when you see the login prompt.
6. Log in to the system as user ‘serviceapp’ (password: orion). The Service
Application starts automatically.
7. In the Service Application menu, click Calib. The calibration window opens.

8. In the Calibration window, select System Auto. The first step of the auto-
calibration process is displayed in the window.
9. Proceed through auto-calibration, using the product Service Manual as

reference. Remember that the x-ray beam must be attenuated with 2mm of
copper (or equivalent) and specific doses are required, as indicated in the Service
Manual.
NOTE: When replacing a tower on a system that is equipped with a Heliflex

direct-couple lens (primarily Precision RXi and MPi installations), spot iris
calibration may fail due to insufficient adjustment range in the iris
control. When this occurs, perform the DDM Update instructions in
Appendix A to change the behavior of the retractable Neutral Density
Filter (NDF) in the lens, then return to this section and repeat the
calibration.
10. After you have complete auto-calibration, click Save on the left menu of the
window. If prompted to confirm save, click Yes.
11. Close the calibration window.
12. Exit the Service Application. The Clinical Application starts automatically.
13. Close the Clinical Application.
14. Power down the system.
8.5. Perform system sanity check

After you have complete configuration and calibration, you must check the functional integrity
of the system to ensure that both configuration and calibration have been applied
successfully. These tests are performed in a test patient session in Clinical Application. If you
have a phantom or other test device for evaluating
image quality, place it in the x-ray beam for these tests.
This section assumes a working knowledge of the features of Clinical Application. If necessary,
request assistance from site personnel or refer to the product User’s Manual for guidance in
creating patient records, acquiring images, and/or using DICOM features.
If DICOM services are used at the site, ask for a test patient order to be entered on the worklist
so that worklist import can be tested. Also verify with site personnel that a test patient can be
sent to the DICOM network storage device(s) without causing problems with their billing or
workflow.
1. Power up the system. DO NOT interrupt the auto-login process. Allow the system
to boot normally into the default ‘operator’ account. The Clinical Application will
start automatically.
2. Open the patient list window. If you restored a patient database from the old
system, the window may take a few seconds to open, depending on the size of
the database you restored. The default database will show only the Test Patterns
patient.
3. Open a test patient session in one of the following ways:
• If worklist is available and a test patient has been created, use the worklist
tab in the patient list window to query for and open the test patient.
• To create a test patient locally, click the new patient button, enter some
generic information into required fields (varies by site; identified by
asterisks), and open the patient session.
4. Acquire at least one of each image type supported by the system. Basic image
types, available on all system configurations, include live fluoro, fluoro loop,
single spot, and serial spot. Optional image types supported only in certain
configurations include Roadmapping, DSA, and Tomo. Make sure that you also
verify all fields of view.
5. If DICOM network storage services are used at the site, send at least one image
to each of the available DICOM storage devices to verify connectivity.
6. If the site uses media for image archive, send at least one image to a blank
media in the DICOM Media drive in the system.
7. If the site uses DICOM print services from the system, send at least one image to
each printer used at the site to verify connectivity.
8. Close the patient session and delete the test patient to verify delete privileges in
the database.
9. Open the TestPatterns patient file and select the sixth image. It should display a
SMPTE pattern.
10. Verify appropriate appearance of the SMPTE pattern. Most importantly, verify
that the 5% differences in both white and black are visible.
11. If the system is equipped with a reference monitor, send the SMPTE pattern to
the reference display and verify correct appearance of the gray levels.
12. If the system is equipped with a low-line scan converter display, verify that the
gray levels are correctly displayed on that monitor.
13. Close the TestPatterns patient session.
14. Close the Clinical Application.
15. Power down the system.

9. Appendix A – Changing ND filter behavior
This appendix applies primarily to certain versions of PrecisionRXi and PrecisionMPi systems, but also
to any PlatinumOne system similarly equipped with the Heliflex direct- couple lens on the camera.
Refer to the service manual for identification of the lens if necessary.
NOTE: This appendix does NOT apply to PrecisionRXi systems loaded with 2007.12.14.02 XP-Patch
6.1 software. DO NOT apply these instructions to such systems. To determine software load,
refer to the Software Versions tab in the Status window of the Clinical Application. If your
system is loaded with this software and you are encountering difficulty with spot iris
calibration, please contact your next level of support for guidance
The Heliflex direct-couple lens includes a Neutral Density (ND) filter that can move in and out of the
field based on camera mode. This behavior is configurable by way of the DDM firmware on the IAPDB
in the imaging system.
By default, replacement towers are configured to disable the ND filter movement such that it never
moves into the field. This can cause failure of the spot iris calibration when a new tower is installed on
a system where the ND filter movement is required. In such cases, it is necessary to update the DDM
firmware to enable ND filter movement and thus allow successful calibration of the spot iris.
Procedure:
1. In the Service Application, click Update.
2. In the Update window, click Uninstall DDM. Click OK in the confirmation that the
DDM was removed.
3. In the Update window, click IAPB DDM Module. A browsing window opens.
4. In the browsing window, navigate to the appropriate flashburn directory as
indicated below for your system configuration.
Configuration Path
PlatinumOne RF/DSA C:\Program Files\InfiMed\Flashburn
PrecisionRXi RF/DSA C:\Program Files\GE\Flashburn
PrecisionMPi RF/DSA C:\Program Files\GE\Flashburn
5. Select the DDMFlashableND.ddm file and click Open. The update may take up to
15 seconds to complete.
6. Close the Update window.
7. Exit the Service Application.
8. If the Clinical Application starts automatically, close the application.
9. Perform a normal system shut down through the Windows Start menu. Allow the
system to remain powered off for at least 10 seconds.
10. Power up the system and log in as user ‘serviceapp’.
The DDM firmware in your system is now configured for ND filter operation. Return to the calibration
section and perform calibration.
Appendix A – Changing ND filter behavior Page 26

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GE Healthcare

PlatinumOne®, Precision RXi®, Precision MPi®-

Computer Tower Replacement Procedure

WARNING • THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.

• IF A CUSTOMER’S SERVICE PROVIDER REQUIRES A LANGUAGE

• CE MANUEL DE MAINTENANCE N’EST DISPONIBLE QU’EN

• SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS

• DIESES KUNDENDIENST-HANDBUCH EXISTIERT NUR IN

• ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS.

IMPORTANT PRECAUTIONS Page 3

ATENÇÃO • ESTE MANUAL DE ASSISTÊNCIA TÉCNICA SÓ SE ENCONTRA

• SE QUEQUER OUTRO SERVIÇO DE ASSISTÊNCIA TÉCNICA, QUE

• NÃO TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E

• NÃO CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A

AVVERTENZA • IL PRESENTE MANUALE DI MANUTENZIONE È DISPONIBILE SOLO

• SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEMS

• SI PROCEDA ALLA MANUTENZIONE DELL’APPARECCHIATURA

• NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE

IMPORTANT PRECAUTIONS Page 4

Revision Date Reason for change

Revision History Page 5

Table of contents Page 6

3. References and Forms

4. Equipment and Materials

It is the responsibility of anyone replacing a PlatinumOne, PrecisionRXi, or PrecisionMPi computer

NIC Network Interface Card/Controller – Generally used to refer to a

VIB Video Interface Board – The extension board of the IAPDB/IAPDB-MF

8. Instructions for tower replacement

8.1.1. Record the software version of the existing system

1. At the top of the Clinical Application menu, click Status.

4. After recording the software version, close the Status window.

8.1.2. Record the local network information of the existing system

1. On the Windows desktop, right-click on My Network Places and select

Instructions for tower replacement Page 10

b) In the connection properties window, select Internet Protocol (TCP/IP)

d) Click Cancel to close the window.

8.1.3. Create backup files from Service Application

1. On the Windows desktop, double-click the Service Application icon.

Instructions for tower replacement Page 11

3. On the left side of the Configuration window, click Backup. If prompted to

Instructions for tower replacement Page 12

8.1.4. Copy supplemental backup files

1. Navigate to C:\Program Files\<OEM>\Dicomapp\, where <OEM> is a folder name

Product Name Path

Instructions for tower replacement Page 13

8.1.5. (Optional) Copy patient database and image files

Instructions for tower replacement Page 14

8.2. Installing the replacement tower

Figure 1 - Computer connections (Windows XP Platform)

Mouse & Keyboard

(DO NOT connect to the Serial COM1

Instructions for tower replacement Page 15

1. Disconnect the power cable from the tower.

Instructions for tower replacement Page 16

8.3. Restoring the system configuration

CAUTION DO NOT, under any circumstances, attempt to apply a Ghost image

8.3.1. Set the local network information

Instructions for tower replacement Page 17

8.3.2. Restore supplemental backup configuration files

Instructions for tower replacement Page 18

8.3.3. Import backup configuration to Service Application

If the software version of the old system is 2006.05.12.00 or newer, as

1. On the Windows desktop, double-click on the Service Application icon.