PDF Monog Liderazgo - Compress

ÌNDIC
INTRODUCCIÓN.............
INTRODUCCIÓN......................
..................
..................
.................
.................
..................
..................
.............................
................................4
............4
CAPITULO I........
I.................
.................
.................
..................
..................
..................
.................
.................
..................
.....................................5
............................5
1. DIAGNOSTICO SITUACIONAL.......
SITUACIONAL............... .................
..................
..................
..................
....................................5
...........................5
1.2. ANTECEDENTES.....
ANTECEDENTES..............
..................
..................
..................
.................
.................
..................
..................
.............................7
....................7
1.3. Visión....
Visión............
.................
..................
..................
..................
.................
.................
..................
..................
..................
.................
.................
................8
.......8
1.4. Misión......
Misión...............
..................
..................
..................
.................
.................
..................
..................
..................
.................
.............................8
.....................8
1.5. Ob!"i#$s......
Ob!"i#$s...............
..................
.................
.................
..................
..................
..................
.................
..........................................8
..................................8
1.%. V&
V&'$(!s.........
'$(!s..................
.................
.................
..................
..................
..................
.................
.................
...........................................)
..................................)
1.%.1. Inn$#&*ión
Inn$#&*ión + *(!&"i
*(!&"i#i,&,.
#i,&,.....
........
........
........
........
........
........
.......
.......
........
........
........
........
........
........
..........
............
...........
...........)
......)
1.7. O-ETIVOS ESTRAT
ESTRATEGICOS.......
EGICOS................
..................
..................
..................
.................
.................
.......................1/
..............1/
1.8. ORGANIGRAMA....
ORGANIGRAMA............
.................
..................
..................
..................
.................
.................
..................
..................
......................13
.............13
1.). DIRE
DIRECTOR
CTORIO
IO EMPRE
EMPRESARIA
SARIAL.... L........
........
........
........
........
........
........
........
........
........
........
........
........
........
.........
...........
.........14
...14
1.1/. MANUAL
MANUAL DE ORGAN
ORGANI0ACI
I0ACIÓN
ÓN  UNCI
UNCIONES.
ONES.....
........
........
........
.........
...........
............
............
..........24
....24
 GERENTE GENERAL.......
GENERAL................
.................
.................
..................
..................
..................
.................
.................
.......................24
..............24
 ADMINISTRACION.............
ADMINISTRACION......................
..................
..................
.................
.................
..................
......................................24
.............................24
 AREA LEGAL.........
LEGAL.................
.................
..................
..................
..................
..................
.................
..........................................25
..................................25
 AREA CONTA
CONTA-LE.........
-LE.................
.................
..................
..................
..................
.................
.................
..................
...........................27
..................27
 REA DE RECURSOS UMANOS............
UMANOS.....................
..................
..................
.................
.................
......................2)
.............2)
 AREA SISTEMAS......
SISTEMAS...............
..................
..................
..................
.................
.................
..................
..................
..................
....................3/
...........3/
 AREA COMERCIALI0ACION....
COMERCIALI0ACION.............
..................
..................
..................
.................
.................
..................
.......................31
..............31
1.11.
1.11. REGLAMENT
REGLAMENTO
O DE ORGAN
ORGANI0ACI
I0ACIÓN
ÓN  UNCI
UNCIONES..
ONES......
........
........
........
........
..........
...........
......3%
.3%
1.12. REGLAMENT
REGLAMENTO
O INTERNO
INTERNO DE
DE TRA-AO.
TRA-AO.....
........
........
........
........
........
........
........
........
........
........
........
.........3
.....37
7
CAPITULO II........
II.................
.................
.................
..................
..................
..................
.................
.................
.................................
..................................52
..........52
2. PRO-LEMTICA......
PRO-LEMTICA...............
..................
..................
..................
.................
.................
..................
.......................................52
..............................52
2.1.1. PRO-LEMA
PRO-LEMA CENTR
CENTRAL...
AL.......
........
........
........
........
........
........
........
........
........
........
........
........
........
.........
...........
............
...........
......52
.52
CAPITULO III.......
III................
.................
.................
..................
..................
..................
.................
.................
.................................
..................................52
..........52
3. PLANTE
PLANTEAMIE
AMIENTO
NTO DE AL
ALTE
TERNA
RNATI
TIVA
VA DE SOLUC
SOLUCION..
ION......
.........
...........
...........
...........
............
...........52
.....52
3.1. DEIN
DEINICIO
ICION
N DE PROCES
PROCESOS..
OS......
........
.......
.......
........
........
........
........
........
........
........
........
........
........
........
........
..........
..........52
....52

3.2. DIAGRAMA DE LUO..........

LUO..................
.................
..................
..................
..................
..................
.................
.......................52
...............52
3.3. DIAGRAMA DE GANTT........
GANTT.................
..................
..................
..................
.................
.................
..................
........................52
...............52
CAPITULO IV...............................................................................................................52
4. CONCLUSIONES......
CONCLUSIONES...............
..................
.................
.................
..................
..................
..................
.................
.................
......................52
.............52
-I-LIOGRAIA..............
-I-LIOGRAIA......................
.................
..................
..................
..................
..................
.................
.................................
.................................53
........53

INTRODUCCIÓN
C$6$ !s *$n$*i6i!n"$ ,! "$,$s !n n!s"(& R!9ión :$+ !n ,;& s! <(!s!n"&n 9(&n,!s

*&6bi$s !n '$s ,i=!(!n"!s >6bi"$s "&n"$ !n '$ !*$nó6i*$ <$';"i*$ + s$*i&'? (&@ón
s=i*i!n"! + n!*!s&(i& ,! :&*!( *&6bi$s + &n>'isis ,!n"($ ,! '$s !s"&b'!*i6i!n"$s !
!s">n !n =n*i$n&6i!n"$ +& ! '& *$6<!"!n*i& !s 6>s ,(& + s! <(!s!n"& *$n
(&<i,!@? ,! '& 6is6& 6&n!(& !s i6<(!s*in,ib'! <&(& <$,!( ''!9&( & 6!$(&( '$s
<($*!s$s in"!(n$s ,! '& !6<(!s& + &s; ,!"!(6in&( &'9n$s !(($(!s ! s! <!,!n
!s"&( <($,*i!n,$ & '& #!@ *&6bi&( n!s"($s $b!"i#$s + 6!"&s <&(& $<"i6i@&( !'
,!s&(
,!s&(($
($''''$
$ ,! '&
'&ss &*
&*"i"i#i
#i,&
,&,!
,!ss ,!
,!n"
n"($
($ ,!
,!'' !n
!n"!
"! <(
<($,
$,*"
*"i#
i#$
$ *$n
*$n$*i
$*i!n
!n,$
,$ *$n '$
'$ss
(!s'"&,$s $b"!ni,$s & '& *$6<!"!n*i& ss #!n"&&s + ,!s#!n"&&s.
T!ni!n,$ *$6$ *$n$*i6i!n"$ ! '& b&s! <(i6$(,i&' ,! n& $(9&ni@&*ión !s '& <&("!
&,6inis"(&"i#& +& ! ,! &''; n&*!n '$s $b!"i#$s + 6!"&s & '$s *&'!s s! i!(! ''!9&(
&,!6>s '&s ,!*isi$n!s 6>s i6<$("&n"!s <&(& !' ,!s!n#$'#i6i!n"$ n$(6&' ,! "$,$s
'$s <($*!s$s ! s! (!&'i@&n ,!n"($ ,!'& !6<(!s& <$( !''$ '& A,i"$(i& A,6inis"(&"i#&
!s '& ! !s",i& &n&'i@& !' ,!s!6<!B$ ,! '& <&("! ,i(!*"i#& ,! n& $(9&ni@&*ión +
n$s (!#!'& !' ni#!' $(9&ni@&*i$n&' ,! '& 6is6& .
Rojas Market EIRL !s n& !6<(!s& I!B& ! s! ,is"in9! <$( $=(!*!( & ss
*'i!n"!s
• A'"& *&'i,&, !n <($,*"$s =(!s*$s =("&s #!(,(&s *&(n!s + <&n&,!(;&.
• G(&n #&(i!,&, ,! <($,*"$s =in$s i6<$("&,$s.
• L& 6!$( s!'!**ión ,! Vin$s + Li*$(!s.
Roja
Rojass Ma
Mark
rket
et EI
EIRL
RL *!n
*!n"&
"& &*"
&*"&'
&'6!
6!n"
n"!
! *$n
*$n n '$*
'$*&'
&' !
! s!
s! !n*
!n*!n
!n"(
"(&
&
!s"(&"9i*&6!n"! bi*&,$ '$ *&' <!(6i"! & !s"! s<!(6!(*&,$ !s">
!s"> 6+ *!(*& ,!

ss *'i!n"!s <&(& s 6&+$( *$n#!ni!n*i&. C$nsi,!(&n & ss *$ns6i,$(!s + *'i!n"!s
'& <&("! 6>s i6<$("&n"! ,! '& !6<(!s& + <$( !''$
!''$ &*!<"&n *$n 9s"$ !' *$6<($6is$
,! $=(!*!('!s '&s 6!$(!s 6&(*&s <($,*"$s + s!(#i*i$s. E' <(!s!n"! "(&b&$ in"!n"&
(!='!&( '& &*"&' si"&*ión ,! R$&s M&(!" EIRL + s <($b'!6>"i*& !#i,!n*i&n,$ '$s
<($*!s$s *(;"i*$s + "(&"&
"(&"&n,$
n,$ ,! <'&n"
<'&n"!&(
!&( s$'*
s$'*i$n!s
i$n!s ! &+,!n & 6!$(&
6!$(&(( '&s
,!=i*i!n*i&s ! !is"!n !n ,i*:& !n"i,&,.
CAPITULO I
DIAGNOSTICO SITUACIONAL
1.1.
1.1. SITU
SITUA
ACI
CION
ON TRI
TRIBU
BUT
TARI
RIA
A Y LE
LEGA
GAL
L
FICHA RUC: 2/4522581/3
ROAS MARFET E.I.R.L
INFORMACIN GENERAL DEL CONTRIBUYENTE
A!e""#$os % No&'res o Ra()* So+#a":
ROAS MARFET E.I.R.L
T#!o +o*tr#',%e*te:
EMPRESA INDIVIDUAL DE RESP. LTDA
Fe+-a $e I*s+r#!+#)*:
/)/72//1
Fe+-a $e I*#+#o $e A+t##$a$es:
/)/72//1

Esta$o $e" Co*tr#',%e*te:
ACTIVO
Co*$#+#)* $e" Co*tr#',%e*te:
A-IDO
D#re++#)* $e" Do&#+#"#o F#s+a":
CALLE CASTROVIRRENA NH 251  ICA
A+t##$a$ $e +o&er+#o e/ter#or:
SIN ACTIVIDAD
S#ste&a $e E&#s#)* $e Co&!ro'a*te:
MANUALMECANI0ADOCOMPUTARI0ADO
S#ste&a $e +o*ta'#"#$a$:
MANUALCOMPUTARI0ADO
A+t##$a$ e+o*)&#+a:
PRINCI
PRINCIP
PAL JC
JCII
IIU
U 51
5122
225
5  ACTI
CTIV
V. MA
MA
.
ALIMENTOS -E-IDAS  TA-ACO
TA-ACO
Co&!ro'a*tes $e 0ao:
ACTURA
-OLETA DE VENTA
LIKUIDACION DE COMPRA

NOTA DE CREDITO
GUIA DE REMISION J REMITENTE
COMPRO-ANTE DE RETENCION
A2#"#a$o a" 0LE $es$e:
/2/12/13
0a$ro*es:
In*$
In*$(<
(<$(
$(&,
&,$
$ &' R
R9i
9i6!
6!n
n ,! A9!
9!n"
n"!s
!s ,!
R!"!n*ión ,! IGV R.S. 2282/12 & <&("i( ,!'
/1112/12.

1.3. ANTECEDENTES
RAUL
RAUL RO
RO4A
4AS
S TITO =n,ó n& <!!B& "i!n,& b&$ '& ,!n$6in&*ión s$*i&' ,!
TIT
C$6!(*i&' R$&s !n !' *!n"($ ,! ICA !n 1))/ ,!s,! !n"$n*!s !' S(. R&' R$&s "i"$
s! ,!,i*ó & :&*!( ,! s "i!n,& n& ,! '&s 6!$(!s "i!n,&s !n ICA &B$s 6>s "&(,!
*$n !' 'i,!(&@9$ ,! !s"! 6is6$ s! *(!& !' 17 ,! 'i$ ,!' 2//1 R$&s M&(!" ! !n
'& &*"&'i,&, *!n"& *$n "(!s !s"&b'
!s"&b'!*i6i
!*i6i!n"$s
!n"$s + !s !' &"$s!
&"$s!(#i*i$
(#i*i$ ';,!( !n '& *i,&,
,! ICA.
RO4AS MAR5ET !n s ini*i$ !6<!@ó ss $<!(&*i$n!s *$n in#!n"&(i$s b&$s *$n n
<($6!,i$ ,! 2/// ;"!6s *$n"&n,$ *$n "&n s$'$ 5 "(&b&&,$(!s <&(& &"!n,!( & ss
*'i!n"!s + n& *&& (!9is"(&,$(& <&(& (!&'i@&( '&s #!n"&s.
En '& &*"&'i,&, *&,(<'i*$ '&s (!=!(!n*i&s ,! ss <($,*"$s ''!9&n,$ & 6&n!&(
6>s ,! 8/// ;"!6s + 6>s ,! 1/ *&&s (!9is"(&,$(&s &,!6>s *!n"& *$n 6>s ,!
1// "(&b&&,$(!s & i!n!s '!s ,!n$6in& COLA-ORADORES !n ss "(!s '$*&'!s
!n !' *!n"($ ,! ICA !n '& C&''! C&s"($#i((!+n& 251 !n '& *&''! &n P&b'$ !(n&n,ini
2)/ U(b&ni@&*ión L(!n + !n A#. L& An9$s"(& L1  R!si,!n*i&' L& An9$s"(&.
A*"&'6!n"! !s">
!s "> *$ns$'i,&,$ *$6$ ';,!( ,!' s!*"$( *$n n 3/Q ,! <&("i*i<&*ión ,!
6!(*&,$.
E' #&'$( =n,&6!n"&' ,! R$&s M&(!" !s EL CLIENTE ES NUESTRA RA0ON DE
SER + !n !s"! #&'$( b&s& s *'"(& $(9&ni@&*i$n&'. E*!,!( '&s !<!*"&"i#&s ,! '$s
*'i!n"!s =! s 6!"& + ,!s,! ! !is";& '& "i!n,& s! :&n ,!,i*&,$ & '& s&"is=&**ión
,! '$s 9s"$s + <(!=!(!n*i&s ,!' !i9!n"! *$ns6i,$( i!B$.
RO4AS MAR5ET :& $b"!ni,$ <$( 5 &B$s *$ns!*"i#$s !' <(!6i$ E6<(!s& P!(&n&
,!' AB$ n$ ,! '$s 6>s i6<$("&n"!s <(!6i$s ! s! $"$(9&n !n n!s"($ <&;s?
"&6bin :& '$9(&,$ '& ,!si9n&*ión *$6$ '& 6!$( !6<(!s& ,! '& *i,&, <$( '&
6ni*i<&'i,&, ,! ICA.
RO4AS MAR5ET &<$+& !' &("! + '& *(!&"i#i,&, ,! ss *$'&b$(&,$(!s? s! (!='!& !n !'
"&'!n"$ + &<'&,! '$s '$9($s *$ns!9i,$s "&'!s *$6$ 9&n&,$( <$( s!9n,$ &B$
*$ns!*"i#$ &' 6!$( *&(($ &'!9ó(i*$ 2//) + 2/1/ !n !' =!s"i#&' in"!(n&*i$n&' ,! '&
#!n,i6i& i!B& :&*in,$s! &*(!!,$(
&*(!! ,$( AL RACIMO
RACIMO DE ORO.

RO4AS MAR5ET &<$+& *$n $b(&s s$*i&

s$*i&'!s
'!s & '$s *$6!,$(!s <$<'&(!s
<$<'&(!s *!'!b(& '&s
=!s"i#i,&,!s
=!s"i#i,&,!s ,!' &B$? D;& ,! '& M&,(! D;& ,!' P&,(! i!s"&s
i!s"&s P&"(i&s + N&#i,&, *$n
9(&n
9(&n,!
,!ss <(
<(!6
!6i$
i$ss & s
sss *'
*'i!
i!n"
n"!s
!s.. En n&
n&#i
#i,&
,&,
, s! (!
(!&'
&'i@
i@&n
&n !#
!#!n
!n"$
"$ss in
in=&
=&n"
n"i'i'!s
!s
*:$*$'&"&,&s (!9&'$s + &*"i#i,&,!s ,! !s<&(*i6i!n"$ <&(& '$s niB$s ,! '$s s!*"$(!s
6>s n!*!si"&,$s ,! ICA.
1.6. Visión
S!( '& *&,!n& ,! s<!(6!(*&,$s ! *$ns$'i,& !' ,!s&(($''$ &(6óni*$ ,! n!s"($s
!i<$s ,! "(&b&$ *$n n!s"($s *'i!n"!s '& *$6ni,&, + s 6!,i$ &6bi!n"!.
1.7. Misión
S!( ';';,!
,!(( !n '& *$
*$6!
6!(*i
(*i&'
&'i@
i@&*i
&*ión
ón ,! <(
<($,
$,*"
*"$s
$s ,! *$
*$ns
ns6
6$
$ s&
s&"i"is=
s=&*
&*i!
i!n,
n,$
$ '&
'&ss
n!*!si,&,!s ,! ss *'i!n"!s <$( !n*i6& ,! ss !<!*"&"i#&s b(in,>n,$'!s <($,*"$s
,! *&'i,&, + *$n !*!'!n*i& !n !' s!(#i*i$ "!ni!n,$ *$6$ $b!"i#$ !' *(!*i6i!n"$
s$s"!ni,$ ,! '& !6<(!s& + !' ,!s&(($''$ <($=!si$n&' ,! ss *$'&b$(&,$(!s.
1.5. Ob!"i#$s
• S!( (!*$n$*i,$s *$6$ n$ ,! '$s S<!(6!(*&,$s 6>s (!<(!s!n"&"i#$s !n !'

>6bi"$ (!9i$n&'.
• A6!n"&( !' ni#!' ,! #!n"&s ,!' S<!(6!(*&,$.
• V!(i=i*&(
V!(i=i*&( !' (!n,i6i!n"$ ,!' <!(s$n&'.
< !(s$n&'.
• G!n!(&( n &'"$ <$(*!n"&! ,! '$s in9(!s$s <&(& !' S<!(6!(*&,$.
• -(in,&( <($,*"$s ,! *&'i,&, + &*$(,! *$n '&s n!*!si,&,!s ,!' *'i!n"!.
• C$n"(ibi( &' ,!s&(($''$ s$*i&'.
• S&"is=&*!( "$"&'6!n"! &' C'i!n"!.
1.8. V&'$(!s

L&
L&ss *$
*$6<
6<&B
&B;&
;&ss 
!
! <!
<!(6
(6&n
&n!*
!*!n
!n !n !' "i"i!6
!6<$
<$ si
si!n
!n,$
,$ !
!i"i"$s
$s&s
&s !s
!s">
">n
n
s$<$("&,&s <$( n& <i!,(& &n9'&( *$ns"i"i,& <$( #&'$(!s ! s! <($6!#!n
!n"(! '$s ! =$(6&n <&("! ,! '& $(9&ni@&*ión.
En ss &B
&B$s
$s ,! !i
!is"
s"!n*i& Rojas Market :& *$n"&,$ *$n n *$nn"$ ,!
!n*i&
#&'$(!s ! *$nsis"!n"!6!n"! :& ,!=!n,i,$ + <($6$#i,$ !n"(! s 9!n"! "&'!s
*$6$
P&sión + !n=$! &' *'i!n"!*$ns6i,$(.
* 'i!n"!*$ns6i,$(.
P($6$#!6$s ! "$,&s '&s &*"i#i,&,!s ! (!&'i@&6$s !s"n !n=$*&,&s &
i,!n"i=i*&( + s&"is=&*!( '&s n!*!si,&,!s ,! n!s"($s *'i!n"!s + *$ns6i,$(!s &
"(&#s ,! '$s <($,*"$s ! $=(!*!6$s !' *'i!n"!*$ns6i,$( !s '& (&@ón ,!
n!s"(&s &*"i#i,&,!s.
1.8.1. Inn$#&*ión + *(!&"i#i,&,
K!(!6$s ! '& inn$#&*ión + *(!&"i#i,&, s!&n *&(&*"!(;s"i*&s in,is<!ns&b'!s

!n n!s"($s *$'&b$(&,$(!s +& ! (!<(!s!n"&n n& b&s! i6<$("&n"! <&(& !'
,!s&(($''$ + '& 6!$(& *$n"in&. En R$&s M&(!" n$s ,is"in9i(n$s <$( s!( n&
!6<(!s& *(!&"i#& *$n *&<&*i,&, inn$#&,$(& + (!s'"&,$s !*!'!n"!s.
1.8.3.
1.8.3. Ca"
Ca"#$a
#$a$
$ % !ro
!ro$,+
$,+t#
t##$a
#$a$
$
D!=ini
D!=ini6$s
6$s '& *&'
*&'i,&
i,&,
, *$6
*$6$
$ :&*
:&*!(
!( bi!
bi!n
n '&s *$s
*$s&s
&s "i
"i'i@
'i@&n,
&n,$
$ ó<"
ó<"i6&
i6&6!n
6!n"!
"!
n!s"($s
n!s"($s (!*(s$
(!*(s$s
s *$n"&n,$ *$n '$s 6!$(!s <($*!s$s + "!*n$
"!*n$'$9;&
'$9;& !is"!n"!
!is"!n"!
!n n!s"(& $(9&ni@&*ión <&(& !*!,!( '&s !<!*"&"i#&s ,! n!s"($s *'i!n"!s +
s!( *$6
*$6<!"
<!"i"i
i"i#$s
#$s.. R!s
R!s<!"
<!"$
$ ,!s&
,!s&(($'
(($''$
'$ in"
in"!9(&
!9(&'' + !*
!*!'!
!'!n*i
n*i&
& ,!' <!(s
<!(s$n&
$n&''
I6<'s&6$s !' (!s<!"$ + ,!s&(($''$ in"!9(&' ,! '&s <!(s$n&s + ss =&6i'i&s
bs*&n
bs*&n,$
,$ &6<
&6<'i&
'i&(( '$s *$n$
*$n$*i6
*i6i!n
i!n"$s
"$s :&b
:&bi'i
i'i,&,!
,&,!ss + *&<
*&<&*i
&*i,&,!
,&,!ss ,! "$,
"$,$s
$s
n!s"($s *$'&b$(&,$(!s <!s"$ ! s$'$ ,! !s"& =$(6& <$,(!6$s &s!9(&( s
*(!*i6i!n"$ !n '& !*!'!n*i& + !' ,! n!s"(& !6<(!s&.
1.8.6.. Ho*est
1.8.6 Ho*est#$a$9
#$a$9 #*te
#*ter#$a$
r#$a$ % a,ster#$
a,ster#$a$
a$
R!!(
R!!(i6$
i6$ss ! n!
n!s"(
s"($s
$s *$'
*$'&b$
&b$(&,$
(&,$(!s
(!s (!s
(!s<!"
<!"!n
!n '$s <(i
<(in*i
n*i<i$
<i$ss "i
"i*$s
*$s +
6$(&'!s "!ni!n,$ n& *$n9(!n*i& !n"(! !' <!ns&( ,!*i( + :&*!( <$( !s$
,!b!
,!b!6$s
6$s ,! !n
!n"!
"!n,!
n,!(( !' s
s$
$ (&
(&*i
*i$n
$n&'
&' + !=
!=i*
i*i!
i!n"
n"!
! ,! '$
'$ss (!*
(!*(s
(s$s
$s ,! '&
!6<(!s&.

1.
1.8.
8.7.
7. Es
Estr
trat
ate
e#a
#ass
L$s '"i6$s &B$s :&n *$ns"i"i,$ n <!(i$,$ ,!"!(6in&n"! <&(& R$&s M&(!".
L& *$
*$6<
6<&B
&B;&
;& n$ s$
s$'$
'$ ,
,<'
<'i*
i*$
$ s
sss 9&
9&n&
n&n*
n*i&
i&ss $<
$<!(
!(&"
&"i#
i#&s
&s + =$
=$("
("&'
&'!*
!*ió
ió
si9ni=i*&"
si9ni=i*&"i#&6!n
i#&6!n"!
"! s !s"(*
!s"(*"(&
"(& ,! *&<i"
*&<i"&'
&' sin$ ! &,!6>s s! *$6<($6
*$6<($6!"ió
!"ió
*$n n& ,i(!**ión !s"(&"9i*& + n& =i'$s$=;& $<!(&"i#& ! s!9i(> 9i&n,$ s
*(!*i6i
*(!*i6i!n"$. EnRoj
!n"$. Rojas
as Mar
Market
ket n$
n$ss :!
:!6$
6$ss ,!
,!=i=ini
ni,$
,$ *$
*$6$
6$ n
n&
& !6
!6<(
<(!s
!s&
&
!<!n,!,$(& ,! <($,*"$(!s !s <$( !''$ ! n!s"($ n!9$*i$ *'&#! !s">
*$ns"i"i,$ <$( '$s ,i=!(!n"!s sbsi,i&(i$s ! s$n n!s"($s <($#!!,$(!s + *$n
!s"$ &6<'i&( !' 'i,!(&@9$ + <(!s!n*i& (!9i$n&'.
1.. O-ETIVOS ESTRATEGICOS
En RO4AS MAR5ET E.I.R.L "(&b&

"(&b&&6$s
&6$s ,i&(i&6!n"!
,i&(i&6!n"! <&(& (!'&*i$n&(n$s
(!'&*i$n&(n$s *$n
n!s"
n!s"($s
($s *'
*'i!
i!n"
n"!s
!s <(
<($#
$#!!,
!!,$(
$(!s
!s =
=n*i
n*i$n
$n&(i
&(i$s
$s + *$
*$6
6ni
ni,&,
,&,!s
!s !n '&
'&ss 
!
!
$<!(&6$s.
-&s>n,$n$s !n !' (!s<!"$ + "(&ns<&(!n*i& !n '&s &*"i#i,&,!s ,!s&(($''&,&s
<&(& '$9(&( '& *$n=i&n@& ,! n!s"($s *'i!n"!s.
Forta"e(as
• P(!s!n"& n& "(&+!*"$(i& + <(!s"i9i$ (!*$n$*i,$s.
• Di(!**ión + P!(s$n&'
P!(s$n &' A,6inis"(&"i#$ !=i*i!n"!
• R!n"&bi'i,&,
• P($,*"$s ,! &'"& *&'i,&,
• G(&n #&(i!,&, ,! <($,*"$s.
• -!n& In=(&!s"(*"(&
• -!n& Ubi*&*ión ,!' '$*&'
• -!n sis"!6& ,! ,is"(ib*ión ,! '$s <($,*"$s !n !' s<!(6!(*&,$
• P(!s!n"& "!*n$'$9;&s ,! in=$(6&*ión !n <($*!s$s
De'#"#$a$es
• T&(,&n@& ,! &"!n*ión !n :$(&(i$s

• A'9n$s <(!*i$s n$ s! !n*!n"(&n (!*$n$*i,$s &*"&'i@&,$s + &*$(,!

*$n '$s ! b(in,& '& *$6<!"!n*i&.
• A'9n$s *'i!n"!s <(!=i!(!n & '& *$6<!"!n*i& <$( ! n$ (!*ib!n '&
&"!n*ión &,!*&,& <$( <&("! ,! '$s "(&b&&,$(!s
• Sis"!6&s ,! *ó6<"$ n$ in"!9(&,$ '$ ! 9!n!(& n ,$b'! "(&b&$ !n !'
#&*i&,$ ,! ,&"$s & '$s 6is6$s
• T&(,&n@& !n '& &"!n*ión & '$s <($#!!,$(!s *&n,$ !n#;&n '$s <($,*"$s
&' &'6&*n.
• P(,i,& ,! ""i!6<$
i!6<$ !n '& (!#isión ,! 6!(*&,!(;&s !n !' &'6&*n
&'6&*n..
O!ort,*#$a$es
• A'i&n@& *$n $"(&s !6<(!s&s <($#!!,$(!s.
• Uni=i*&*ión ,! '$s sis"!6&s !is"!n"!s.
•
C&<&*i"&*ión & '$s "(&b&&,$(!s

• -(in,&( 6>s <($6$*i$n!s & '$s *'i!n"!s
• O(9&ni@&( &*"i#i,&,!s ,! <($+!**ión s$*i&' <&(& 6!(*&,$.
• R!*(s$s 6&n$s *&'i=i*&,$s.
• In"($,*i( sis"!6&s ,! in*!n"i#$s & '$s !6<'!&,$s
A&e*a(as
• L& <(!s!n*i& ,! $"($s S<!(6!(*&,$s
• L$s s!(#i*i$s &,i*i$n&'!s ! $=(!*!n $"($s S<!(6!(*&,$s.
•
L$s <(!*i$s 6>s b&$s ! $=(!*! '& *$6<!"!n*i&.
• L$ss
L$ '$*&'
'$*&'!s
!s 6>s &6
&6<'
<'i$
i$ss 
!
! $=
$=(!
(!*!n
*!n ! '$s *'
*'i!
i!n"
n"!s
!s s! si
si!n
!n"&
"&n
n
i,!n"i=i*&,$s *$n !' $"($s S<!(6!(*&,$s
• L& *$n"ini,&, ,! '& *(isis !*$nó6i*& <($#$*& n& b&& !n '& ,!6&n,&
,! '$s <($,*"$s
• L& &9(!si#& *&6<&B& ,! <b'i*i,&, <$( <&("! ,! '& *$6<!"!n*i&.

1.;. ORGANIGRAMA ESTRUCTURAL

1.<. ORGANIGRAMA UNCIONAL

• GERENTE GENERAL
P'&n!&( $(9&ni@&( #!(i=i*&( *$n"($'&( + :&*!( s!9i6i!n"$ & "$,&s '&s &*"i#i,&,!s
(!'&*i
(!'&*i$n&
$n&,&s
,&s *$n !' n$(
n$(6&'
6&' ,!s
,!s&(($
&(($''$
''$ "!n
"!ni!n,
i!n,$
$ !n *!
*!n"&
n"& &s<
&s<!*"
!*"$s
$s *$6
*$6$
$ "&'
"&'!n"
!n"$
$
:6&n$ ! in=(&!s"(*"(&.
• As6i( !' 'i,!(&@9$ + '& (!s<$ns&bi'i,&, <$( '& <'&ni=i*&*ión $(9&ni@&*ión
,i(!
,i(!**i
**ión
ón + *$n
*$n"(
"($'
$' ,! '&
'&ss &*"
&*"i#
i#i,
i,&,
&,!s
!s ,!
,!s&
s&(($
(($''''&,&
&,&ss !n !' s
s<!
<!(6
(6!(*
!(*&,$
&,$
in*'+!n,$ 6!"&s + $b!"i#$s <($<!s"$s.
• Dis!B&( + !!*"&( <'&n!s ,! 6!$(& *$n"in&.
• Di(i9i( + *$n"($'&( !' <!(s$n&' & =in ,! 9&(&n"i@&( '& ,is*i<'in& !' $(,!n + !'
*6<'i6i!n"$ ,! '&s n$(6&s + $b!"i#$s $(9&ni@&*i$n&'!s.
•
R!s<$n,!( <$( !' *6<'i6i!n"$ ,! '$s $b!"i#$s ,! <($,*"i#i,&, #!n"&s +
(!n"&bi'i,&, ,! '& !6<(!s&.
• C6<'i( & *&b&'i,&, *$n '&s n$(6&s <$';"i*&s + (!9'&6!n"$s *6<'i,$s <$( '&
!6<(!s&.
• P($<$n!( +$ <&("i*i<&( !n '&s 6!$(&s *$n"in&s ,! ss &*"i#i,&,!s + <!s"$s ,!
"(&
(&b&
b&$. G&
G&(&
(&n"
n"i@
i@&(
&( '& *&
*&'i'i,
,&, ,! '$
'$ss <(
<($,
$,*
*"$
"$ss ! s! #!
#!n,
n,!n
!n & '$s
*$ns6i,$(!s.
• T(&b&&( !n '& *&,!n& <($,*"i#&
<($, *"i#& CLIENTEPROVEEDOR
•
R!&'i@&( "$,&s '&s =n*i

R!&'i@&( =n*i$n!s
$n!s (!'&*i$n&,&s
(!'&*i$n&,&s & s *&(9$ $ ! s !=! in6!,
in6!,i&"$
i&"$ '!
$(,!n!.
• ADMINISTRACION
C$n"
C$n"($
($'&
'&(( '&
'&ss &*
&*"i"i#i
#i,&
,&,!
,!ss ,! &,
&,6i
6ini
nis"
s"(&
(&*i
*ión
ón ,! n
n&
& n
ni,
i,&,
&, !'
!'&b
&b$(
$(&n
&n,$
,$ !
in"!(<(!"&n,$
in"!(<(!"&n,$ '&s :!((&6
:!((&6i!n"&s
i!n"&s *$n"&b'!s
*$n"&b'!s "&'!s *$6$ (!9is"
(!9is"($s
($s !s"&,$s ,! *!n"
*!n"&
&
*&,($s ,!6$s"(&"i#$s !s"&,$s =in&n*i!($s <(!s<!s"$ + $"(&s n!*!s&(i&s <&(&
9&(&n"i@&( '& !=!*"i#& ,is"(ib*ión + &,6inis"(&*ión ,! '$s (!*(s$s 6&"!(i&'!s +
=in&n*i!($s.

n*i$n!s A*"i#i,&,!s +$ T&(!&s

T&(!&s
 R!#i
R!#is&
s& + #!
#!(i
(i=i=i*&
*& '$s 6$#i6i
6$#i6i!n
!n"$
"$ss + (!
(!9i
9is"
s"($s
($s *$n"&
*$n"&b'
b'!s
!s !s"&,
!s"&,$s
$s ,! *!
*!n"
n"&s
&s
*$n*i'i&*i$n!s b&n*&(i&s *i!((!s ,! *!n"&s + b&'&n*!s ,! *$6<($b&*ión.
 L'!#&
L'!#& (!9is"(
(!9is"($
$ + *$n"($'
*$n"($' &,6ini
&,6inis"(
s"(&"i
&"i#$
#$ ,!' <(!s
<(!s<!s
<!s"$
"$ &si9n&,
&si9n&,$
$ & '& ni,&,.
ni,&,.
 E'&b$(& + &n&'i@& *&,($s (!'&*i$n&,$s *$n !' 6$#i6i!n"$ + 9&s"$s
&,6inis"(&"i#$s.
 L'!#
L'!#&
& !' *$n"
*$n"($'
($' ,! '&s
'&s *!n
*!n"&
"&ss <$(
<$( *$b(&
*$b(&(( + <&9&
<&9&(.
(.
 E'&b$(&
E'&b$(& + 6&n"i
6&n"i!n!
!n! &*"&
&*"&'i@
'i@&,&
&,& '& !!*
!!**i
*ión
ón <(!s<
<(!s<!s
!s"&(
"&(i&
i& ,! '& ni,
ni,&,.
&,.
 E6i"!
E6i"! + =i(
=i(6&
6& *:!!
*:!!s
s *$n
*$nn"
n"&6!
&6!n"!
n"! *$n !' s<!(
s<!(#is
#is$(
$(..
 E=!*"
E=!*"&
& '&s
'&s *$
*$n*
n*i'i'i&
i&*i
*i$n
$n!s
!s b&
b&n*
n*&(
&(i&s
i&s..
 M&n"i!
M&n"i!n!
n! &*"&'i
&*"&'i@&,&
@&,& '& ,is<$
,is<$nib
nibi'i
i'i,&,
,&, + *!n"&s
*!n"&s <&(&
<&(& !=!*"$s
!=!*"$s ,!' *i!((!
*i!((! *$n"&b
*$n"&b'!
'!
,!' !!(*i*i$ =is*&'.
 T(&
(&6i
6i"&
"& ó(
ó(,!
,!n!
n!ss ,! s!
s!(#
(#i*
i*i$
i$ ,! 6&n
&n""!n
!nii6i
6i!n
!n"$
"$ *$
*$ns
ns"(
"(*
**i
*ión
ón ,! $b(
b(&s
&s +
(!<&(&*i$n!s n!*!s&(i&s !n '& ,!<!n,!n*i&.
 C$n"
C$ n"($
($'&
'& !' s&'
s&',$
,$ ,!'
,!' =$
=$n,
n,$
$ =i
=i$.
$.
 R!&'i@
R!&'i@&
& "(&ns=!
"(&ns=!(!n
(!n*i&
*i&ss + ,!6>s
,!6>s "(>6i"!
"(>6i"!ss <&(& '&
'& *&n*!'&
*&n*!'&*ió
*ión
n $ 6$#i6i!
6$#i6i!n"$
n"$ss ,!
*!n"&s.
 M&n!
M&n!&
& + *$n
*$n"(
"($'
$'&
& !' =$n
=$n,$
,$ ($"&
($"&"i"i#$
#$ ,!
,! '& ni
ni,&
,&,.
,.
 T(&
(&6i
6i"&
"& '&
'&ss 'i'i
i,
i,&*
&*i$
i$n!
n!ss ,! i6
i6<
<!s
!s"$
"$ + *
*&'
&'
i!
i!(( $"
$"($
($ &s
&sn
n"$
"$ ,!
,!'' (
(9i
9i6!
6!n
n
"(ib"&(i$.
 T(&
(&6i
6i"&
"& $ #!(
#!(i=i=i*
i*&
& '$s
'$s #i>"
#i>"i*
i*$s
$s..
 L'!#
L'!#&
& (!9i
(!9is"
s"($
($ + *$n
*$n"(
"($'
$' ,! <(
<($#!
$#!!,
!,$(!
$(!s.
s.
 L'!#&
L'!#& !' *$n"
*$n"($'
($' ,! '$s
'$s bi!n
bi!n!s
!s + 6&"
6&"!(i
!(i&'!
&'!ss ,! '& ni,
ni,&,.
&,.
 V!'&
V!'& <$( !'
!' *6<'i
*6<'i6i!
6i!n"$
n"$ ,!
,! '& n$(6&"
n$(6&"i#&
i#& '!9&
'!9&'' #i9!n"
#i9!n"!
! ! (i9!
(i9! '& 6&"!(
6&"!(i&.
i&.
 L'!#&
L'!#& !' *$n"(
*$n"($'
$' + &,6in
&,6inis"
is"(&
(& '$s
'$s =$n,$s
=$n,$s ,!
,! "(&b&$
"(&b&$ +$ *&&
*&& *:i*
*:i*&.
&.
 E'&b$(&
E'&b$(& + :&*!
:&*! s!9
s!9i6i
i6i!n"
!n"$
$ & '&s ó(,!n
ó(,!n!s
!s ,! <&9$
<&9$ "(&6
"(&6i"&
i"&,&s
,&s <$(
<$( '& ni,
ni,&,.
&,.
 Rin,!
Rin,! *!
*!n"
n"&s
&s &n"
&n"!
! '$s
'$s !n"!
!n"!ss *$n"
*$n"($
($'&
'&,$
,$(!s
(!s..
 S$'i'i*i
S$ *i"&
"& <(!s
<(!s<
<!s
!s"$
"$ss & !6<(!s
!6<(!s&s
&s *$6!
*$6!(*i
(*i&'
&'!s.
!s.
 R!,&
R!,&*"
*"&
& ,$*
,$*6!
6!n"
n"$s
$s + 6!6
6!6$(&
$(&n,&
n,& !n 9!n
9!n!(&
!(&'.'.
 L'!#&
L'!#& !' *$n"
*$n"($'
($' ,! *$n"
*$n"(&"
(&"$s
$s <(!s"
<(!s"&,$s
&,$s & '& Ins
Ins"i"
"i"*i
*ión.
ón.

 P&("
("ii*i<& !n '& i6<'
<'!
!6!n"&*ión ,! sis"!6&s *$n"&b'!s =in&n*i!($s +
&,6inis"(&"i#$s.
• AREA LEGAL
LEGAL
Es i!n #& &s!s$(& &"!n,!( s<!(#is&( + &<$+&( !n &sn"$s ,! *&(>*"!( '!9&'

*$n*!(
*$n*!(ni
ni!n
!n"!
"!ss & &s
&s<!*
<!*"$
"$ss *$
*$n"
n"(&
(&*"
*"&
&'!
'!s
s n$
n$(6
(6&"
&"i#
i#$s
$s + $<
$<!(
!(&"
&"i#
i#$s
$s & "$
"$,$
,$ !'
$(9&nis6$ ,! '& !6<(!s&.
1. As
As!s$
!s$(&
(& & '& G!(!n
G!(!n*i
*i&
& G!n!(&
G!n!(&'' + & "$,&s
"$,&s '&s >(!&s
>(!&s ,! '& E6<(!s
E6<(!s&
& !n '$
'$ss
&sn"$s ,! *&(>*"!( '!9&' ! '! s!&n ,!(i#&,$s.
2. E'&b$(& '$s
'$s <($+!*"$s
<($+!*"$s ,! A*!(,$
A*!(,$ ,! Di(!*"$(i
Di(!*"$(i$
$ &s; *$6$
*$6$ ,& *$n=$(6i,&,
*$n=$(6i,&, &
&!''$s ! <$( (&@$n!s !s<!*i&'!s =!(&n !'&b$(&,$s <$( '&s ,i=!(!n"!s
,!<!n,!n*i&s ,! '& E6<(!s&.
3. Asi
Asis"!
s"! & '&s S!si$n!s
S!si$n!s ,! Di(!*"
Di(!*"$(i
$(i$
$ *&n,$
*&n,$ &s; s! ,is<$n9&
,is<$n9& &<$+&n,$
&<$+&n,$ & '&
G!(!n*i& G!n!(&' !n '& !'&b$(&*ión ,! '$s <($+!*"$s ,! A*"&s ,! S!si$n!s
,! Di(!*"$(i$.
4. An&
An&'i@
'i@&
& ! in"
in"!(<(
!(<(!"&
!"& '&s n$(6&s
n$(6&s '!9
'!9&'!
&'!ss ! "!n9&n
"!n9&n in*i,!n*
in*i,!n*i&
i& !n &s<
&s<!*"
!*"$s
$s
$<!(&"i#$s + ,! 9!s"ión !6<(!s&(i&' *$6ni*&n,$ ss *$n"!ni,$s !n ,!"&''!
& '&s ,!<!n,!n*i&s in#$'*(&,&s &s; *$6$ !6i"! $<inión s$b(! *$ns'"&s ,!
'$s s&(i$s in"!(n$s b(in,>n,$'!s !' &<$+$ '!9&' (!!(i,$ + !'&b$(&n,$ '$s
in=$(6!s ! (!s'"!n <!("in!n"!s.
5. As!s$(& *$n,*! + s<!(#i
s<!(#is&
s& '&s &**i$n!s
&**i$n!s ,i*i&'!
,i*i&'!ss ,! "$,$ "i<$
"i<$ !n '&s
'&s !
'& E6<(!s& s!& ,!6&n,&,& $ ,!6&n,&n"!.
%. R!<(!s!
R!<(!s!n"&
n"& & '& E6<(!s&
E6<(!s& !n
!n '&s 9!s"i$n!s
9!s"i$n!s ,!
,! *&(>*"!(
*&(>*"!( '!9&' !
! ,!b& (!&'i@&(
(!&'i@&(
s"&
s"& &n
&n"!
"! &"
&"$(i
$(i,&
,&,!s
,!s ! in
ins"
s"i"i"*
*i$
i$n!
n!ss <b
<b'i'i*&s
*&s $ <(
<(i#
i#&,&
&,&s
s + ,i
,i(i9
(i9!
! '&
'&ss
&**i$n!s & &,$<"&(.
7. S<!(#i
S<!(#is&
s& *$$(,in&
*$$(,in& + *$n"($'&
*$n"($'& '&
'& '&b$( ,! '$s
'$s &s!s$(!s
&s!s$(!s '!9&'!s
'!9&'!s !"!(n$s
!"!(n$s *$n
! *!n"& '& E6<(!s&.
8. E6
E6i"i"!
! ,i
,i*"
*"&6
&6!n
!n s$
s$b(
b(!
! '$
'$ss &s<
&s<!*
!*"$
"$ss '!
'!9&
9&'!
'!ss in
in#$
#$'*
'*(&
(&,$
,$ss !n *$
*$ns
ns'"'"&s
&s +
(!*'&6$s =$(6'&,$s &n"! '$s ,is"in"$s ni#!'!s ,! '& E6<(!s&.
). -(i
-(in,&
n,& &s!s$(;
&s!s$(;&
& '!9&' <!(6&n
<!(6&n!n"
!n"!
! !n "!6
"!6&s
&s #in*'&
#in*'&,$s
,$s & '$s <($*!s$s
<($*!s$s ,!
s!'!**ión ,! bi!n!s + s!(#i*i$s.

1/.E'&b$(&
1/. E'&b$(& (!,&*"& (!#is& +$ ,& *$n=$(6i,&,
*$n=$(6i,&, & "$,$s '$s *$n"(&"$s (!!(i,$s
(!!(i,$s
<$( '& E6<(!s& ,!(i#&,$s ,! <($*!s$s ,! s!'!**ión $ (!=!(i,$s & *$n"(&"$s
,! "(&b&$ *$n"(&"$s *$n *'i!n"!s  $"($s.
SECRETARIA
1. E!
E!*"
*"&(
&( &*"
&*"i#i
i#i,&,!
,&,!ss <!("
<!("in!
in!n"!
n"!ss &' >(!
>(!&
& s!*
s!*(!"
(!"&(i
&(i&'
&' + &si
&sis"i
s"i(( & s s<!
s<!(#i
(#is$(
s$(
in6!,i&"$ &<'i*&n,$ "*ni*&s s!*(!"&(i&'!s & =in ,! '$9(&( n !=i*&@ + !=i*i!n"!
,!s!6<!B$ &*$(,! *$n '$s $b!"i#$s ,! '& ni,&,.
2. P(
P(!<&
!<&(&
(&(
( "(
"(&6
&6i"i"&(
&( + *$n
*$n"(
"($'
$'&(
&( '& ,$*
,$*6
6!n"
!n"&*i
&*ión
ón 9!
9!n!
n!(&,
(&,&
& !n '& 9!
9!(!n
(!n*i
*i&
&
9!n!(&'.
3. C$n=!*
C$n=!**ión
*ión ,! *&("&s
*&("&s !s*(i"$s
!s*(i"$s in=$(6!s
in=$(6!s *$n"(&"$s
*$n"(&"$s &*!(,$s
&*!(,$s &*"&s
&*"&s in=$(6!s
in=$(6!s
=&*"(&s + ,$*6!n"$s !n 9!n!(&'.
4. C$n#
C$n#$*&(
$*&( & s!si$
s!si$n!s
n!s $ (!ni
(!ni$n!
$n!s.
s.
5. L'!#&( !' *$n"($'
*$n"($' ,! '& &9!n,& ,!' 9!(!n"!
9!(!n"! ,! >(!&.
>(!&.
%. V!
V!'&(
'&( <$( !' $(n&"$
$(n&"$ ,! '&s
'&s $=i*in&s
$=i*in&s ,! '$s
'$s ,i(!*"i#$s
,i(!*"i#$s + 9!(!n*i&
9!(!n*i& 9!n!(&'
9!n!(&'..
7. C$$(,in
C$$(,in&(
&( '&s '&b$(!s
'&b$(!s 9i(&s
9i(&s + 9!s"ión
9!s"ión ,! *$b($
*$b($ ,!' 6!ns&!(
6!ns&!($
$ 6$"$(i@&,$.
6$"$(i@&,$.
8. C$$(,in
C$$(,in&(
&( '&s =n*i$n!s
=n*i$n!s + &*"i#i,&,!s
&*"i#i,&,!s ,!' 6!ns&!
6!ns&!($
($ in"!(n$
in"!(n$ "&'!s *$6$
*$6$ !n"(!9&
!n"(!9&
+ ,is"(ib*ión ,$*6!n"$s i( & b&n*$s !6<(!s&s !"*.
). A"!n,!
A"!n,!(( & <($#!!,$(
<($#!!,$(!s
!s + !n"(!9&
!n"(!9&(( '&s ó(,!n!s ,! *$6<(&.
*$6<(&.
1/.C$6ni*&( '& <&("i*i<&*ión & (!ni$n!s &' ,!<&("&6!n"$ ,! *$6<(&s <b'i*i,&,
9!(!n*i&s #&(i&s ! in"!(!s&,$s.
11. C$
C$n"
n"($'
($'&(
&( <(!
<(!s
s<
<!s"
!s"$
$ ,! P
Pb'
b'i*
i*i,
i,&,
&, *$n '& =&
=&*"
*"(
(&*
&*ió
ión
n ,! '& A9!
9!n*i
n*i&
& ,!
Pb'i*i,&,.
12.M&n"!n!( ,is*(!*ión s$b(! '$s &sn"$s *$n=i,!n*i&'!s ,! '& !6<(!s&.
13.E#&*&( '&s *$ns'"&s ! !s"n & s &'*&n*!.
14.P(!<&(&( '$s in=$(6!s ! s! '! s$'i*i"!n.
15.L'!
15.L'!#&
#&(( *$n"
*$n"($
($'!
'!ss &,6i
&,6ini
nis"
s"(&
(&"i"i#$
#$ss #;&
#;& !<!
!<!,i
,i!n
!n"!
"!s
s &(*:
&(*:i#
i#$s
$s *&">
*&">'$
'$9$
9$s
s
*$6<"&,$(  $"($s si6i'&(!s.
• AREA CONTA
CONTA-LE
-LE

S! !n*&(9& ,! (!9is"(&( *'&si=i*&( *$n"($'&( <&(& "$6&( ,!*isi$n!s !n 6&"!(i&

=is*&' <(!s<!s"&(i& &,6inis"(&"i#& !*$nó6i*& + =in&n*i!(&.
P'&n!&( *$$(,in&( + !!*"&( "$,&s '&s &*"i#i,&,!s !n*&6in&,& & 9&(&n"i@&( !
!' !s
!s"&
"&,$
,$ =i=in&
n&n*
n*i!($ ,! Rojas Market *6<'& & *&b&'i,&, *$n '&s n$(6&s
i!($
!s"&b'!*i,&s.
S <(in*i<&' =n*ión !s "!n!( &' ,;& '& *$n"&bi'i,&, ,! '& !6<(!s&.
• In=$(6&( <$( !s*(i"$ '$s &#&n*!s + ,i=i*'"&,!s &*$n"!*i,&s & '$ '&(9$ ,! s
"(&b&$.
• P&("i*i<&(>
P&("i*i<&(> ,i(!*"&6!n"!
,i(!*"&6!n"! !n '&s (!ni$n
(!ni$n!s
!s ,! '& !6<(!s& *$n '& =in&'i,&, ,!
&<$("&( !n i,!&s '&s 6!$(&s *$n"in&s <&(& ! s '&b$( s!& !=i*&@.
• In=$
In=$(6
(6&(>
&(> <$
<$(( !s
!s*(i
*(i"$
"$ ,i
,i(!*
(!*"&
"&6!
6!n"
n"!
! & S
Sb
b G!
G!(!n
(!n*i
*i&
& A,6
,6in
inis
is"(
"(&*
&*ió
ión
n +
G!(!n*i& &*!(*& ,! ss (!!(i6i!n"$s.
• L'!#&( !' *$n"($' ,! '$s &*"i#$s =i$s
• R!9is"(&( '&s $<!(&*i$n!s *$n"&b'!s ,! '& !6<(!s&
• R!#is&( '$s *$6<($b&n"!s ,! <&9$ + (!*ib$s ,! *&&
ASISTENTE
R!s<
R!s<$n
$ns&
s&b'
b'!
! ,! '$
'$ss ,i
,i=!
=!(!n
(!n"!
"!ss <($
<($*!
*!s$
s$ss *$
*$n"
n"&b
&b'!
'!ss + s
s6i
6ini
nis"
s"($
($ ,! in
in=$
=$(6
(6&*
&*ió
ión
n
$<$("n& <&(& '& "$6& ,! ,!*isi$n!s.
• G!s"i$n&( !' <($*!s$ ,! *!n"&s <$( <&9&( P($#!!,$(!s '$*&'!s + ,!' !"!(i$(.
• P(!<&(&( (!<$("!s ,! *!n"&s <$( <&9&( & <($#!!,$(!s + *$n*i'i&( '&s 6is6&s.
• T(&6i"&( '& ,$*6!n"&*ión <&(& *&n*!'&*ión & <($#!!,$(!s '$*&'!s  !"!(i$(.
• E6i"i( !s"&,$s ,! *!n"& ,! <($#!!,$(!s + *$n*i'i&*ión ,! '$s 6is6$s.
• C$n=!**i$n&( in=$(6! ,! *!n"&s <$( <&9&(.
CA4ERO:
G&(&n"i@&(
G&(&n"i@&( '&s $<!(&*
$<!(&*i$n!s
i$n!s ,! '& *&& !=!*"
!=!*"&n,$
&n,$ &*"i#i,&,!s
&*"i#i,&,!s ,! (!*!<*i
(!*!<*ión
ón !n"(!9& +
*s"$,i& ,! ,in!($ !n !=!*"i#$ *:!!s + ,!6>s ,$*6!n"$s ,! #&'$( & =in ,! '$9(&( '&
(!*&,&*ión ,! in9(!s$s &' S<!(6!(*&,$ ,! R$&s M&(!" + '& *&n*!'&*ión ,! '$s
<&9$s ! *$((!s<$n,&n & "(&#s ,! *&&.
& S! !n*&(9&(>
!n*&(9&(> !*'si#&6
!*'si#&6!n"!
!n"! ,!'
,!' *$n"($'
*$n"($' ,!' <!(s$n&'
<!(s$n&' ,! *&&.
*&&.
b R!&
R!&'i@
'i@&(
&( &(
&(!$
!$ ,! '& *&
*&&
&

* S6in
S6inis"(&(
is"(&( & s
s s<!(i$(
s<!(i$( '$s (!*&,$s
(!*&,$s ,i&(i$s
,i&(i$s ,! '$s
'$s 6$#i6i!n"
6$#i6i!n"$s
$s ,! *&&
*&&
, C$n"($
C$n"($'&(>
'&(> '& !n"(!9&
!n"(!9& ,! ,in!($
,in!($ ,! *&,&
*&,& *&!(& + !
! '$s -$*:!(
-$*:!( *$((!s<$n,&n
*$((!s<$n,&n
!&*"&6!n"! &' ,in!($ !n"(!9&,$.
! S! !n*&(9&(>
!n*&(9&(> ,i(!*"&6!n"!
,i(!*"&6!n"! ,! '&
'& !n"(!9& ,! ,in!($
,in!($ & T!s
T!s$(!(;&
$(!(;& ,! '& !6<(!s&.
!6<(!s&.
= S! (!<$("
(!<$("&(>
&(> ,i(!*
,i(!*"&6
"&6!n"
!n"!
! & !=&"
!=&"(&
(& ,! P!(s
P!(s$n&'
$n&'..
9 A"!n,!
A"!n,!(( & '&s <!(s$n&s !
! s$'i*i"!n
s$'i*i"!n in=$(6&*i
in=$(6&*ión
ón ,! ,!"!(6in&,$
,!"!(6in&,$ <($,*"$
<($,*"$
: L'!#&( ! (!9is"
(!9is"($
($ + *$n"($'
*$n"($' ,! '$s 6$#i6i!n
6$#i6i!n"$s
"$s ,! *&&
*&&
i M&n"!n
M&n"!n!(
!( !n $(,!n !' !i<$
!i<$ + '9&( ,! "(&b&$
"(&b&$ 6!n*i$
6!n*i$n&,$
n&,$ *&'i!
*&'i!(( &n$6&';&
&n$6&';&
 C:!!&( ! '$s 6$n"$s ,! in9(!s$s ,! '$s (!*ib$s <$( *&& *$in*i,&n *$n !'
,in!($ !is"!n"!
 R!&'i@
R!&'i@&(
&( *&'i!(
*&'i!( $"(& "&(!& & =in ! '!
'! s!& &si9n
&si9n&,&
&,&
• REA DE
DE RECURSOS UMANOS
S =in&'i,&, !s *$n"(ibi( & '& =$(6'&*ión ,! ,!*isi$n!s + &**i$n!s ! &=!*"&n & '&
(!'&*ión !n"(! '& !6<(!s& + '$s "(&b&&,$(!s ! <(!s"&n ss s!(#i*i$s !n !''& & '&s
!s"(&"!9i&s ,! '& !6<(!s&.
& Dis"(i
Dis"(ibi(
bi( & "$,$ !' <!(s$n&'
<!(s$n&' ,! '& !6<(!s&?
!6<(!s&? in*'+!n,
in*'+!n,$
$ & "$,&s '&s !=&"(&s
!=&"(&s !
!s">n b&$ ss ó(,!n!s.
b C$
C$$(
$(,in
,in&(
&( ,i
,i(!
(!*"
*"&6
&6!n
!n"!
"! *$n '! !=& ,! Pi
Pis$
s$ !=&
!=& ,! *&& + !
!=&
=& ,! &'
&'6&
6&*n
*n
s$b(! '$s :$(&(i$s ,! s&'i,& + !n"(&,& ,! s <!(s$n&' &s; *$6$ ,! <!(6is$s
'i*!n*i&s $ #&*&*i$n!s.
* T!n!
n!(( n :$(&(i
:$(&(i$
$ ,! in9(!s
in9(!s$
$ ,! "&' =$(6&
=$(6& 
!
! !s
!s"
" <(!s!n
<(!s!n"!
"! !n '&
'&ss :$(
:$(&s
&s ,!
(!'!#$ ,!' <!(s$n&' &s; *$6$ !n '&s :$(&s ,! !n"(&,& + s&'i,&.
, D&( ,i(!*"i#
,i(!*"i#&s
&s *$((!*"i#&
*$((!*"i#&ss <$( !s*(i"$?
!s*(i"$? !s<!*i&'
!s<!*i&'6!n"
6!n"!
! !n '&s !=&"(
!=&"(&s
&s ,! *&
*&&
&
&'6&*n + <is$.
! O(9
O(9&ni@
&ni@&(
&( + *$n
*$n"($
"($'&(
'&( !' *$((!*"$
*$((!*"$ $(,!n
$(,!n + ,is
,is*i<
*i<'in
'in&
& ,! "$,
"$,$
$ !' <!(
<!(s$n
s$n&'
&' ,! '&
!6<(!s&.

= &*!
&*!(( *
*6<
6<'i'i(( =!
=!:&
:&*i
*i!n
!n"!
"!6!
6!n"
n"!
! *$
*$n
n '&
'&ss =
=n*
n*i$
i$n!
n!ss ,! *&
*&,&
,& !
!=&
=&"
"(&
(&?? ,! '$
*$n"(
*$n"(&(
&(i$
i$ in
in=$
=$(6
(6&(
&( <$
<$(( !s
!s*(
*(i"i"$
$ & '& G!
G!(!
(!n*
n*i&
i&?? *$
*$n
n *$<
*$<i&
i& & S
Sb
b G!
G!(!
(!n*
n*i&
i& +
A,6inis"(&*ión.
9 D!'
D!'!9&
!9&(( '&s =n
=n*i$
*i$n!s
n!s <(in*i<
<(in*i<&'!
&'!ss & '&s !=&"
!=&"(&s
(&s ,! *&& &'6&*
&'6&*n
n + <is
<is$
$ <&(&
$b"!n!( !' 6>i6$ *$n"($' ,! <!(s$n&' *&n,$ '& si"&*ión '$ (!i!(&.
: R!
R!n
ni(
i( <!
<!(i
(ió,
ó,i*
i*&6
&6!n
!n""! s
s!6
!6&n
&n&'
&' & "$
"$,$
,$ss '$s !
!==!s ,! *&
*&,&
,& >(
>(!&
!& <&
<&(&
(&
(!$(9&ni@&( <!(6&n!n"!6!n"! !' <!(s$n&'.
Re"a+#o*es La'ora"es.
L&s =n*i$n!s ,! !s"& <&("! ,!' ,!<&("&6!n"$ s$n
 L& (!<(
(!<(!s!
!s!n"&
n"&*ió
*ión
n ,!
,! '$s
'$s "(&
"(&b&
b&&,$
&,$(!s
(!s ,! '& !6<
!6<(!s&
(!s&..
 R!'&
R!'&*i
*i$n
$n!s
!s *$
*$n
n '$s
'$s si
sin,
n,i*
i*&"
&"$s
$s..
 R!'&
R!'&*i
*i$n
$n!s
!s *$
*$n
n '$s
'$s C$
C$6i
6i"
"ss ,!
,! E6<
E6<(!s
(!s&.
&.
 N!9$
N!9$*i
*i&*
&*i$
i$n!
n!ss *$
*$'!
'!*"
*"i#
i#&s
&s..
 C$n=
C$n='i'i*"
*"$s
$s *$'
$'!*
!*""i#
i#$s
$s..
ASISTENTE
D!=in!n '&s n!*!si,&,!s ,! s!'!**ión + ''!#&n & *&b$ !' <($*!s$.
a= O(9&ni@&(> + *$n"($'&(> só'$ &' <!(s$n&' ,! <is$ n$ in*'+! & *&!(&s ni
&'6&*n.
b C$$(,i
C$$(,in&(>
n&(> ,i(!*"
,i(!*"&6!
&6!n"!
n"! *$n !' !=! ,! A'6&
A'6&*n
*n + !=! ,! C&& '& '&b$(
'&b$( ,!
,is"(ib*ión ,! <!(s$n&'.
* S! (!<$("&(
(!<$("&(>
> ,i(!*"&6!
,i(!*"&6!n"!
n"! & '& !=&
!=& ,!
,! P!(s$n&'.
P!(s$n&'.
, In=$(6
In=$(6&(>
&(> <$( !s*(i"$
!s*(i"$ & G!(!n*i& Sb
Sb G!(!n*i&
G!(!n*i& A,6inis
A,6inis"(&*i
"(&*ión
ón + !=&"(& ,!
P!(s$n&'.
! C$
C$n"
n"($'
($'&(
&(>
> 
!
! s s!
s!*"
*"$(
$( !s
!s"
" *$
*$n
n '$
'$ss <(
<(!*
!*i$
i$ss &*
&*"
"&'
&'i@
i@&,
&,$s
$s ,! "$
"$,$
,$ss '$
'$ss
<($,*"$s.
= V!
V!(i=i*&
(i=i*&(>
(> ! !n !' sis"!
sis"!6&
6& '$s <(!*i$s ,! '$s <($,*"
<($,*"$s
$s !s"n
!s"n *$((!*"&6!
*$((!*"&6!n"!
n"!
&'6&*!n&,$s + *$in*i,&n *$n '$s <(!*i$s !n 9ón,$'&s.

9 N$ <$,(>
<$,(> &"$(i
&"$(i@&(
@&( '$s
'$s <!(6is$s
<!(6is$s ,!' <!(s$n&
<!(s$n&'.'.
: L$s <!(6is$s
<!(6is$s s!(>n
s!(>n !*'si#$
!*'si#$ss ,! '& !=&"
!=&"(&
(& ,! P!(s$n&'
P!(s$n&'..
i P&(
P&("i*
"i*i<&
i<&(>
(> $b'i9&"$
$b'i9&"$(i&
(i&6!n
6!n"!
"! ,! '&s (!n
(!ni$n
i$n!s
!s *$n G!(!n*i&
G!(!n*i& Sb G!(!n*i
G!(!n*i&
&
A,6inis"(&*ión + !=&"(& ,! P!(s$n&'?
P! (s$n&'? &s; *$6$ *$n '&s ,!6>s !=&"(&s <&(&
!' *$((!*"$ ,!s!6<!B$ ,! ss =n*i$n!s + '&s 6!$(&s n!*!s&(i&s.
• AREA SISTEMAS
SISTEMAS
ASISTENTE
C(!&( !=!*"i#&6!n"! n& #is"& *$n"!"&' ,! ,&"$s *$6<'!"$s !n !n"$(n$s ,!
,&"$s ,is"(ibi,$s ,! 6!,i&n$s & 9(&n,!s *$n=$(6&,$ <$( in"!9(&*ión ,! ,&"$s
,!' *'i!n"! <($<$(*i$n&n,$ n ni#!' ,! &**!s$ si6<'i=i*&,$ & '&s &<'i*&*i$n!s
*$(<$(&"i#&s.
 C(!&
C(!&(( 6$
6$,i
,i=i=i*&
*&(( + #&
#&'i'i,&
,&(( !' (!
(!9i
9is"
s"($
($ ,! <(
<($#
$#!!
!!,$
,$(!
(!ss ,! 6&
6&"!
"!(i
(i&'
&'!s
!s +
s!(#i*i$s.
 D!=i
D!=ini
ni(( n!
!##$s <(
<($#
$#!!
!!,$
,$(!
(!s
s s!
s!(#
(#i*
i*i$
i$ss + 6&
6&"!
"!(i
(i&'
&'!s
!s ,! &*
*!(
!(,
,$ & '&
$<"i6i@&*ión ,! '& *(!&*ión ,! '$s 6is6$s.
 V!(i=
V!(i=i*&
i*&(( + *$n"($'
*$n"($'&(
&( '& *(!&*i
*(!&*ión
ón ,! '$s s!(#
s!(#i*i
i*i$s
$s + 6&"!(i
6&"!(i&'!
&'!ss *$n '&s >(!&s
>(!&s
in#$'*(&,&s.
 R!9i
R!9is"
s"(&(
(&( &*"&'
&*"&'i@
i@&(
&( + 6$
6$ni
ni"$
"$(!
(!&(
&( '$
'$ss (!
(!9i
9is"
s"($s
($s ,! D&
D&"$
"$ss M&
M&!s"
!s"($s
($s s!9n
s!9n
(!!(i6i!n"$s ,! '&s >(!&s C$6!(*i&'!s + L$9;s"i*&s.
 A,6
,6in
inis
is"(
"(&(
&( + &*
&*"i"i#&
#&(( !' <'
<'&n
&n <
<b'
b'i
i<(
<($6
$6$*
$*i$
i$n&
n&'' !n '&
'&ss :!
:!((
((&6
&6i!
i!n"
n"&s
&s
&*"&'!s.
 R!9is"
R!9 is"(&(
(&( *$n
*$n,i*
,i*i$n
i$n!s
!s ,!
,! *$6<(
*$6<(&
& + #!n
#!n"&
"& !n !'
!' sis"
sis"!6&
!6&..
 A'in!&*
A'in!&*ión
ión ,!
,! ,&"$s
,&"$s s!9n
s!9n in,i*&
in,i*&*ió
*ión
n ,!' S<!(#
S<!(#is$
is$(( ,! D&"&
D&"& M&!s"(
M&!s"(&.
&.
 M$ni"$(!&( + *$n"($'&( in*$nsis"!n*i&s !n '&s *&"!9$(;&s ,! s
(!s<$ns&bi'i,&,.
MAR5ETING
Ti!n! *$6$ (!s<$ns&bi'i,&, !' ,is!B$ + !!**ión ,!' <'&n ,! 6&(!"in9 !s"(&"9i*$
+ $<!(&"i#$ <&(& 6&n"!n!( + 6!$(&( !' 6&n"!ni6i!n"$ + <$si*i$n&6i!n"$ ,! R$&s

M&(!
M&(!"" EI
EIRL
RL *$
*$6$
6$ !6
!6<(
<(!s&
!s& ,! <($
<($,*
,*"$
"$ss ,! *$n
*$ns
s6$
6$ 6&
6&si
si#$
#$ =$
=$*&'
*&'i@
i@&,
&,&
& !n
<($+!*"$s + 9!s"ión ,! *'i!n"!s.
• P($9(&6&*ión + ,!s&(($''$ ,!' <($,*"$ =i&*ión ,! <(!*i$s.
• C&n&'!s ,! ,is"(ib*ión + '$9;s"i*&.
• C$6
C$6ni
ni*&*
*&*ión
ión in
in"!
"!9(
9(&'
&' <
<b'
b'i*
i*i,
i,&,
&, *$
*$6
6ni
ni*&
*&*i
*ión
ón ! i6
i6&9
&9!n
!n (!'
(!'&*
&*i$
i$n!s
n!s
<b'i*&s RR. PP.
PP. 6&(!"in9 ,i(!*"$ <($6$*ión !"*.
• O(9&ni@&*ión ,!' ,!<&("&6!n"$ *$6!(*i&'.
*$6!(* i&'. V!n"&s
V!n"&s in"!'i9!n"!s.
• In"!(n!" + n!#&s "!*n$'$9;&s.
• C&,&
C&,& n
n&
& ,! !s
!s"&
"&ss #&
#&(i
(i&b'
&b'!s
!s <
<!,
!,!
! s!
s!(( 6&
6&n!
n!&
&,&
,& s!
s!9
9n
n !' *(
*(i"i"!(
!(i$
i$ ,!
,!''
!s<!*i&'is"& !n 6&(!"in9 &' i9&' ! n$ !s <(!*is$ "i'i@&( "$,&s '&s "*ni*&s
&; !<!s"&s <!s '&s n!*!si,&,!s ,! '$s *'i!n"!s s$n ,i=!(!n"!s !n =$(6&
+ "i
"i!6
!6<$
<$ !
!*!
*!<"
<"$
$ in
in""!(
!(n
n!"
!" 
!
! !n 6&+
&+$(
$( $ 6!
6!n$
n$(( 6!
6!,i
,i,&
,& !s &'9
'9$
$
i6<(!s*in,ib'! s "i'i@&*ión !n "$,&s '&s >(!&s ,! '&s !6<(!s&s ,! i"$.
• AREA COMERCIALI0ACION
COMERCIALI0ACION
ASISTENTE
C6<
C6<'i'i(( *$n b(
b(in
in,&(
,&( n
n&
& !
!*!
*!'!n
'!n"!
"! &"
&"!n
!n*i
*ión
ón n *'
*'&(
&($
$ !n
!n"!
"!n,i
n,i6i
6i!n"
!n"$
$ + n
!=i*
!=i*i!
i!n"
n"!
! 6&
6&n!
n!$
$ ,! '&
'&ss n!
n!*!
*!si
si,&
,&,!
,!ss ,! s
sss *'
*'i!
i!n"
n"!s
!s <&
<&(&
(& &s
&s;; *$
*$n"
n"(i
(ib
bi(
i(
<!(6&n!n"!6!
<!(6&n!n"!6!n"!
n"! & <($<i*
<($<i*i&(
i&( !n !''$s n &'"$ ni#!' ,! s&"is=
s&"is=&**ión
&**ión ! &s!9(!
'& (!*$6<(& +$ !' *i!((! !i"$s$ ,! '&s ,i#!(s&s n!9$*i&*i$n!s !n '&s ! !'
&s!s$( <&("i*i<! *$6$ (!<(!s!n"&n"! ,! '& E6<(!s&.
 C6<'i'i(( & *&
C6< *&b&
b&'i'i,&
,&,
, + & "i"i!6
!6<$
<$ *$n "$,&
"$,&ss '&
'&ss "&
"&(!
(!&s
&s ! in
in=$
=$(6
(6!s
!s ! '! s!&n
s!&n
!n*$6!n,&,$s
 &*!(
&*!( n s$
s$ (&*i$n
(&*i$n&'
&' ,! '$s
'$s (!*(s
(!*(s$s
$s + :!((&6
:!((&6i!n
i!n"&s
"&s ,!
,! '& E6<(!s
E6<(!s&
& 6$s"(
6$s"(&n,$
&n,$
<!(6&n!n"! b!n& ,is<$si*ión :&*i& '& '&b$( + :&*i& '$s *$n,*"$s (!9'&(!s
!s"&b'!*i,$s.
 An>'
An>'is
isis
is ,! *
*6<
6<'i'i6i
6i!n
!n"$
"$ ,! $b
$b!
!"i"i#$
#$s
s in
in=$
=$(6
(6!
! ,! 9!
9!s"
s"ió
ión
n ,i
,i&(
&(i$
i$ $ (!
(!<$
<$("
("!
!
&"!n,i!n,$ (!*'&6&*i$n!s ! in*i,!n*i&s.
 R!&'i@&(
R!&'i@&( <(!s!n"&
<(!s!n"&*i$n!s
*i$n!s $=!("
$=!("&s
&s "(&"&6i
"(&"&6i!n"$
!n"$ ,! $b!*i$n
$b!*i$n!s
!s + *i!((! ,! '&
'& #!n"&.
#!n"&.

ALMAC>N

En*&
En*&(9
(9&,
&,$
$ ,! ''''!#
!#&(
&( *$
*$n"
n"($
($'' + (!
(!9i
9is"
s"($
($ ,! '&
'&ss &*
&*"i"i#i
#i,&
,&,!
,!ss ,! (!
(!*!
*!<*
<*ió
ión
n
&'6&*!n&6i!n"$ *$ns$'i,&*ión + ,!s<&*:$s.
• R!<$("&( &' !=! ,! L$9;s"i*& '$s in,i*&,$(!s ,! 9!s"ión ,! '& b$,!9& +
<$sib'!s 6!$(&s !n '$s <($*!s$s.
• Di(i9i( &' <!(s$n&' ,! b$,!9& !n '&s '&b$(!s <'&ni=i*&,&s.
• C$n"($'&( '$s 9&s"$s ,! "(&ns<$("! + &<($b&( '$s 9&s"$s ,! '$s 6is6$s !n
=n*ión ,! '& *&(9& "(&ns<$("&,& + !' *6<'i6i!n"$ ,! '& !n"(!9&.
• -(in,&(( &"!n*ión &' *'i!n"! *&n,$ s! *$6ni*& <&(& <!,i( '$s <(!*i$s ,! $s
-(in,&
<($,*"$s
• T$6&( !' (!9is"($ *$((!s<$n,i!n"! ,! '$s <($,*"$s ! s! in9(!s&n & '&
b$,!9&
• A*$6$,&( '$s <($,*"$s !n '& b$,!9&s <&(& !' *i,&,$ ,! '$s <($,*"$s
• R!&'i@&(
R!&'i@&( !' s("i,$ &,!*&,$
&,!*&,$ !n '&s ,i=!(!n"!s
,i=!(!n"!s >(!&s ,!' s<!(6
s<!(6!(*&,$
!(*&,$ &
6!,i,& ! s! #&n &9$"&n,$ '$s <($,*"$s !:ibi,$s
• L'!#&( n *$n"($' ,! '$s <($,*"$s +& !n"(!9&,$s
TRAS0ORTE
T!n!6$
n!6$ss '$s 6!
6!$(
$( s!(#
s!(#i*i
i*i$s
$s ,! "(&
"(&ns<$
ns<$("!
("! &b&
&b&s"!
s"!*i6
*i6i!n
i!n"$
"$ <&(
<&(&
& !6<
!6<(!s&
(!s&s
s
(!s"&(&n"!s :$"!'!s + $"($s
M&s =>*i' 6>s (><i,$ + <!(s$n&'i@&,$? (!&'i@& "s <!,i,$s *$(<$(&"i#$s *$n
n$s$"($s.
0ANADERIA
T!n!6$s !' <($,*"$ i,!&' <&(& *&,& $*&sión

T! :&*!6$s ''!9&( !' <($,*"$ ,$n,! n$s in,i!s
P$( !' #$'6!n ,! *$6<(& <!,!s &**!,!( & 6!$(!s <(!*i$s
?ENTAS COR0ORATI?AS
C$n '& #&'i$s& !<!(i!n*i& ! "!n!6$s !n '& &"!n*ión & n!s"($s *'i!n"!s "!n!6$s
*$6$
*$6$ <$
<$';';"i"i*&
*& &' *$
*$ns"
ns"&n
&n"!
"! &<(
&<(!n
!n,i
,i@&
@&!
! ,! *&
*&,&
,& in
ins"
s"i"i"*
*ió
ión
n *$
*$n
n !' $b
$b!
!"i"i#$
#$ ,!
&,&<"&(n$s & '&s n!*!si,&,!s <&("i*'&(!s + &s; *$'&b$(&( !n '&s s$'*i$n!s '$9;s"i*&s
<&(& s !6<(!s&.

P&(& n!s"(&s $=!("&s *$6!(*i&'!s "!n!6$s '&s si9i!n"!s *$nsi,!(&*i$n!s

L#sta $e !re+#o se@* s, *e+es#$a$.
 P!s"$ !n "i!n,&
 P!s"$ !n s &'6&*n

Di#!(s&s =$(6&s ,! <&9$
 E' #$'6!n ,! *$6<(&
 L& =(!*!n*i& ,! *$6<(&
MANUAL DE 0ROCEDIMIENTOS
No&'re $e" +aro: AREA ?ENTAS
0ro+e$#&#e*tos
1. V!
V!(i=
(i=i*
i*&(
&( !' *
*6<
6<'i'i6i
6i!n"
!n"$
$ ,! '$
'$ss *$
*$6<(
6<($6
$6is
is$s
$s &,
&,
i(
i(i,
i,$s
$s *$n '$
'$ss *'
*'i!
i!n"
n"!s
!s !n
(!'&*ión & '$s <!,i,$s + !n"(!9&s ,! '$s <($,*"$s
2. An&
An&'i@
'i@&(
&( *&,&
*&,& n$ ,! '$s
'$s ,&"$s
,&"$s ,! '$s
'$s *'i!n"
*'i!n"!s
!s
3. S$'i*
S$'i*i"&(
i"&( & '$s
'$s *'i!n"!s
*'i!n"!s n$6b(!
n$6b(! ,$6i*i'i
,$6i*i'i$
$ + <!(s$n&
<!(s$n& ,! *$n"&*"$
*$n"&*"$
4. C$ns"&
C$ns"&(( ! !' *'i!n"
*'i!n"!
! !s"> &*"i#$
&*"i#$ !n
!n !' sis"!6&
sis"!6& *$6!(*
*$6!(*i&'
i&'
5. R!&'i@
R!&'i@&(
&( !' (!9is"($
(!9is"($ *$n"&b'!
*$n"&b'! &,6ini
&,6inis"(&"i
s"(&"i#$
#$ + &(*:i#&(
&(*:i#&( !n '& b&s!
b&s! ,! ,&"$s
,&"$s
%. R!#is&
R!#is&(( + 6&n"!n!( &*"&'i@&
&*"&'i@&,$s
,$s '$s (!9is"($s
(!9is"($s *$n"&b'!s
*$n"&b'!s "i'i@&
"i'i@&,$s
,$s <&(& !' *$n"($'
*$n"($'
,! #!n"&s
7. R!9is"
R!9is"(&(
(&( + 6$ni"$(!&
6$ni"$(!&(( '&s "(&ns&**
"(&ns&**i$n!s
i$n!s ,!(i#&,&
,!(i#&,&ss ,! '&s #!n"&s
8. In=
In=$(6
$(6&(
&( &' *'i!n"!
*'i!n"! ,! <'&@$s
<'&@$s =$(6&s
=$(6&s ,! <&9$ =$(6&s
=$(6&s ,! !n"(!9&
!n"(!9& ,! <!,i,$
<!,i,$ +
,!s*!n"$s $=(!*i,$s <$( <&9$ & "i!6<$
). En#i&( !'
!' (!<$("!
(!<$("! ,! sis"!6&s
sis"!6&s ,! *'i!n"!
*'i!n"!ss &' #!n,!,$(
#!n,!,$( ,! >(!&
>(!& ,! #!n"&s
#!n"&s
1/.A"$(i@&( <$( !s*(i"$ '&s ó(,!n!s ,! *$6<(&
No&'re $e" +aro: ALMACEN

0ro+e$#&#e*tos
1. C$ns!9
C$ns!9i(
i( !' $(,!n + &s!$
&s!$ *$ns"&n"!
*$ns"&n"! !n !' ini*i$
ini*i$ ,!
,! '& $(n&,&
$(n&,& ,! "(&b&$
"(&b&$ <&(& n
6!$( &6bi!n"! !n '& !!**ión ,! '&b$(!s

2. R!
R!&'
&'i@
i@&(
&( '& <(
<($9
$9(&
(&6&
6&*i
*ión
ón ,! &s
&si9n
i9n&*i
&*ión
ón ,! (!
(!*
*(s$
(s$ss <&(
<&(&
& '$
'$ss <(
<($9
$9(&
(&6&s
6&s +
<($+!*"$s ,! >(!& $<!(&"i#& <&(& s ,!s&(($''$
3. A"!n,!
A"!n,!(( '&s s$'i*i"
s$'i*i",!s
,!s !&s
!&s + <!"i*i$n
<!"i*i$n!s
!s ,!' 9!(!n"!
9!(!n"! '$9;s"i*$
'$9;s"i*$
4. D!"!(6
D!"!(6in&(
in&( '&s !s"(&"!9i
!s"(&"!9i&s
&s & &<'i*&(
&<'i*&( <&(& '& 6!$(
6!$( ,is"(ib*ión
,is"(ib*ión ,! '$s <($,*"$
<($,*"$ss
5. R!&
R!&'i@
'i@&(
&( !' in=
in=$(6
$(6!
! ,! &*"
&*"i#i
i#i,&,!
,&,!ss ,i&(i&s
,i&(i&s <&(& '$s #!n,!,$(
#!n,!,$(!s
!s + $<!
$<!(&(i
(&(i$s
$s ,!
#!n"&s + ,!&( *$ns"&n*i& &"(!#!s ,! n& *$<i& ,! '$s in=$(6!s
%. E'&b$(
E'&b$(&(
&( + ,i9i"&(
,i9i"&( '$s in=$(6!s
in=$(6!s =in&'!s
=in&'!s ,i&(i$
,i&(i$ss ,!' >(!& $<!(&"i#
$<!(&"i#&
&
7. En#i&
En#i&(( &' 9!(!n"! ,! '$9;s"
'$9;s"i*&
i*& '$s in=$(6!s
in=$(6!s *$ns"&n"!
*$ns"&n"!ss &*!(*& ,! '& ,is"(ib*
,is"(ib*ión
ión
,! '& 6!(*&n*;& <&(& !s"&b'!*!( !' *$n"($' ,! '& !6<(!s&
8. Es"&( &"!n"$
&"!n"$ ! In=$(6&(
In=$(6&( s$b(!
s$b(! &*"$s ins!9($s
ins!9($s ,!n"($
,!n"($ ,! '& !6<(!s&
!6<(!s& *$n !' =in
=in ,!
<(!#!ni( in*$n#!ni!n"!s "!ni!n,$ !n *!n"& '&s n$(6&s ,! s!9(i,&,.
No&'re $e" +aro: ?ENDEDOR
0ro+e$#&#e*tos
1. S&',&(
S&',&( &6&b'!6!
&6&b'!6!n"!
n"! i6<$("
i6<$("&n"!
&n"! &' *'i!n
*'i!n"!.
"!.
2. P(!s"&( &
&"!n*ió
"!n*ión
n ,! '&s !s<!*i=i*
!s<!*i=i*&*i$n!
&*i$n!ss ! <i,&n
<i,&n '$s *'i!n"!s
*'i!n"!s + <($<$(*i$n&
<($<$(*i$n&('!s
('!s
'$s <($,*"$s *$((!*"$s ! !''$s $(,!n!n "$6&n,$ (!s<!*"i#& n$"& <$( !s*(i"$ $
=$(6& !'!*"(óni*&. C&,& #!n,!,$( ,!b! i( & *&,& s<!(6!(*&,$ <&(& (!"$6&(
n!#&6!n"! !' <!,i,$ <!(ió,i*&6!n"!.
3. P'&s6&
P'&s6&(( !n '& &9!n,&
&9!n,& '$ !
! :& #!n,i,$
#!n,i,$ <$( ,;&
,;& ''!#&n,$
''!#&n,$ ,! !s!
!s! 6$,$ !' *$n"($
*$n"($''
,! s "(&b&$ <&(& '!9$ !n"(!9&( !s! in=$(6! & s s<!(i$( + s! <!,&
<($*!,!( *$n '& !n"(!9& ,! ,i*:$ <!,i,$.
4. S! ,!b! &*!(*&(
&*!(*&( & &!''$s
&!''$s s<!(6
s<!(6!(*&
!(*&,$s
,$s $ "i!n,&s
"i!n,&s ! n$ s$n *'i!n"!s
*'i!n"!s ,!'
9(<$ + s! ,!b! $=(!*!( !' *&">'$9$ *$n '& #&(i!,&, ,! <($,*"$s.
5. 6$s
6$s"(&
"(&('!
('! (!s<!"$
(!s<!"$ + :&*!( s!n"i(
s!n"i( D&( & *$n
*$n$*!(
$*!( '&s <($6$*
<($6$*i$n
i$n!s
!s ! <!,&n
<!,&n
in"!(!s&( &' *$6<(&,$( + '$s $bs!i$s ! '& *$6<&B;& '! <!,& (!9&'&( <$(
s!( *'i!n"! ,!' 9(<$.
%. C$n
C$n$*!
$*!(( !n"
!n"!n,
!n,!(
!( + s&b
s&b!(
!( '$s b!n!=i*i
b!n!=i*i$s
$s n"(i!n
n"(i!n"!s
"!s *$6<$n!n
*$6<$n!n"!s
"!s ,! '$ !
!s"> #!n,i!n,$ <&(& !''$ ,!b! !s",i&( *&,& <($,*"$ <!($ "&6bin *$n$*!( '$s
<(!*i$s '& ,is<$nibi'i,&, ,! ,!6&n,& ! <!,& !is"i( + "$,$ '$ '$9(& :&*i!n,$
!s",i$s ,!"&''&,$s.

7. O(
O(,!
,!n&
n&(( ,! n
n&
& =$
=$(6
(6&
& (>
(><i
<i,&
,& '$
'$ss <(
<($,
$,*
*"$
"$ss <&
<&(&
(& 
!
! s #!
#!&n
&n 6>
6>ss #i
#isi
sib'
b'!s
!s
<$nin
<$nin,$'
,$'$s
$s ,!'
,!'&n"
&n"!
! ,!' 6$s
6$s"(&
"(&,$(
,$( $ #i"
#i"(in
(in&
& ,$n
,$n,!
,! '$s "!n
"!n9&
9& &'6
&'6&*!n
&*!n&,$
&,$s?
s?
<($<$(*i$n&('! <($<&9&n,& *$6$ &=i*:!s *&,& #!@ ! s! <!,& + '& !6<(!s&
'$ s6inis"(!.
No&'re $e" +aro: AREA SISTEMAS
0ro+e$#&#e*tos
1. Es"&b'
Es"&b'!*!(
!*!( '&
'& &*"i#i,&,
&*"i#i,&, ,i&(i&
,i&(i& *$n
*$n !' !=!
!=! ,! '$9;s"
'$9;s"i*&
i*&
2. V!
V!(i=
(i=i*
i*&(
&( !' !s"&,
!s"&,$
$ ,!' $(,!n
$(,!n&,
&,$(
$( + b&s!s
b&s!s ,! ,&"$s
,&"$s !
! s! !n
!n*
*!n
!n"(
"(!
! !n !'
sis"!6& si!6<(! &*"&'i@&,$
3. V&
V&'i,&(
'i,&( '& in=$(6&*ió
in=$(6&*ión
n ,! *'i!n"!
*'i!n"!ss &"(!#!s
&"(!#!s ,!' $(,!n&,$
$(,!n&,$((
4. O(9
O(9&ni@
&ni@&(
&( !n $(,!n
$(,!n n6(i*$
n6(i*$ s!9n
s!9n s (!s<!*"
(!s<!*"i#$
i#$ *ó,i9
*ó,i9$
$ '$s ,i=
,i=!(!n
!(!n"!s
"!s ,&"$s
,&"$s
s6inis"(&,$s <$( !' &i'i&( ,! *&("!(& + !=! ,! '$9;s"i*&
5. G
G&(
&(,&
,&(( si
si!6
!6<(
<(!
! *&
*&,&
,& in=
n=$(
$(6&
6&*i
*ión
ón in*
n*''i
i,&
,& !n !' si
sis"
s"!6
!6&
& *$n *'
*'&#
&#!
! ,!
s!9(i,&, <&(& *6<'i( *$n '& *$n=i,!n*i&'i,&, ,! ,&"$s
%. R!&'i@
R!&'i@&(
&( <$( !s*(i"$
!s*(i"$ !' in=$(6!
in=$(6! ,! ,&"$s
,&"$s s6inis"(&,$
s6inis"(&,$ss ,i&(i&6!n"!
,i&(i&6!n"!
7. En#i&( !'
!' in=$(6!
in=$(6! ,! ,&"$s
,&"$s & '& *!n"&
*!n"& *$((!$
*$((!$ ,!' !=!
!=! ,! '$9;s"i*
'$9;s"i*&
&
No&'re $e" +aro: COMERCIALIACION
0ro+e$#&#e*tos
1. R!&'i@
R!&'i@&(
&( '& $(9&ni@&
$(9&ni@&*ión
*ión + '&n@&6
'&n@&6i!n"$
i!n"$ss ,! '$s <($,*"
<($,*"$s
$s
2. R!&'
R!&'i@
i@&(
&( n!
n!9$
9$*i
*i$s
$s s!6&n&
s!6&n&'!
'!ss *$
*$n
n <(
<($#
$#!!,
!!,$(
$(!s
!s *$n !' =in ,! *(
*(!&
!&(( n
n!#
!#$s
$s
*$n#!ni$s *$6!(*i&'!s + s!9i6i!n"$ <!(6&n!n"! & '$s &*"&'!s
3. C6<'i
C6<'i(( *$n !' *6<'i6i
*6<'i6i!n"$
!n"$ <(!s<!
<(!s<!s"&'
s"&' &si9n&
&si9n&,$
,$
4. E'&b$(
E'&b$(&(
&( + ,i9i"&(
,i9i"&( in=$(6!s
in=$(6!s ,! s!9i6i
s!9i6i!n"$
!n"$ + !#&'&*i
!#&'&*ión
ón ,! &*"i#i,&,
&*"i#i,&,!s
!s
5. Dis!B&
Dis!B&(( <($6$*i$n
<($6$*i$n!s
!s *$n
*$n &*"i#i,&
&*"i#i,&,!s
,!s ,! 6&(*&
%. I6<'
I6<'s&(
s&( !' 6!(*&,
6!(*&,$
$ + '&s
'&s =!(@&s
=!(@&s ,! #!n"&s 6!ns&
6!ns&'!s
'!s
7. En#i&( !'
!' in=$(6!
in=$(6! ,! &*"i#i,&,
&*"i#i,&,!s
!s <($<!s"&s
<($<!s"&s + (!&'i@&,&
(!&'i@&,&ss &' !=!
!=! ,! #!n"&.
#!n"&.
1.1. DIRECTORIO EMPRESARIAL

LOS 0RO?EEDORES DE LA EM0RESA RO4AS MAR5ET EIRL

EIRL SON:

RUC RAON SOCIAL DIRECCIN

2/4)4%52545 A. URI-E TRADING S.A.C.
2/3844235/8
2/3844235/8 ACCEAUT
ACC EAUTOO S.A. AV.GUILLER
AV.GUILLERMO
MO DANSE
DANSE
  2/7/
CERCADO LIMA
2/513%8
2/513%81)34
1)34 ADE
ADELSI
LSI EIR
EIRL
L PSE.S
PSE.SAN
AN RA
RANCI
NCISCO
SCO DE AS
ASIS
IS
PTO 58 MCDO PRODUC
1/1//4%
1/1//4%82
8251
51 UAMAN
AGRIP
AGRIPIN
INA
A G.
G.IN
INGA
GARU
RUCA
CA AV
AV.P
LA.PA-LO
A-LO PA
PATRON CDRA
VICTORIA CDRA 4 SN
2/5434%8321
2/5434%8321 AGRO CERV
CERVAN
ANTES
TES SAC R.LOS
R.LO S VA
VARA
RAOC
OC  28)
UR-.0ARATE S..L.LIMA
2/1%87/7224 AGRO CORP
2/1%87/7224 CORPORACI
ORACION ON SAC AV.N
AV.NICOLA
ICOLASS ALL
LLON
ON 1421 ATE
2/54475
2/544755278
5278 AGR
AGRO
O INDUST
INDUSTRIRIAS
AS LEON DE AV.LA
AV.LA CUL
CULTURA
TURA SN CDRA 7
ORO EIRL G.M.M.L. SANTA ANITA
2/513/)
2/513/)4214
4214 AGR
AGRO
O INV
INV..MAR
MARIA
IA ELE
ELENA
NA AV.LA
AV.LA CUL
CULTURA
TURA SN SANTA
SANTA
DELGADO EIRL ANITA
2/5384/73%5
2/5384/73%5 AGRO KUIN
KUINO O E.I.
E.I.R.L.
R.L. AV.A
AV.AVIA
VIACION
CION CDRA 2 LA
VICTORIA
2/55147
2/551474853
4853 AGROCI
AGROCITRI
TRICOS
COS CAS
CASCA
CAAL
AL AV.LA
AV.LA CUL
CULTURA
TURA SN G.M.M.L.
OLMOS SAC SANTA ANITA
2/334
348
8855%/ AGR
GRO
OINDUSTR
TRIIAS ICE
ICELS S.A
S.A.C.
2/553418187
2/553418187 AGRON
AGRONEGOCIO
EGOCIOS S ORT
ORTI0
I0 SAC AV.LA CUL
AV.LA CULTUR
TURA
A SN PTO D25
GRAN MCDO MA
MA.LIMA
.LIMA
2/5124813)7 AGROSELECT SAC
1//)%1%
1//)%1%)2/1
)2/1 AGU
AGUSTI
STIN
N AL-E
AL-ERT
RTOO MART
MARTINE
INE00 AV.PA-LO
AV.PA-LO PA
PATRON SN LA
CALDERON VICTORIA
1/21415
1/214157727
7727 AGU
AGUSTI
STIN
N TEOD
TEODAATO GU
GUILL
ILLEN
EN
CALLE
2/5/)18)12/
2/5/)18)12/ AO
AORRA
RRA PLUS S.A.C MCDO MINO
MINORIST
RISTAA PSE
FPSTO 1143
1//)/57158)
1//)/57158) AIDA ROAS SIL
SILV
VA AV.LA
AV .LA CUL
CULTUR
TURAA SN G.M.M
G.M.M.L.
.L.
SANTA ANITA  LI
2/1///85/%3 AI NO MOTO DEL PERU S. A.
1/214/7
1/214/72781
2781 ALAN AD
ADRIA
RIAN
N MON
MONTO
TOA
A -OTIERIA ANGULO
ANGULO SUR L
VARGAS INT.3/ ICA
INT.3/ I CA
1///447)7%4
1///447)7%4 AL-ERTO
AL-ERTO ARO VILCA AV.LA
AV .LA CUL
CULTUR
TURAA SN SANT
SANTA
A
ANITA  LIMA
1//)4
1//)4)8
)83%
3%28
28 ALEA
ALEAND
NDRO
RO U
UAM
AMAN
AN AV.LA
AV .LA CUL
CULTURA
TURA CDRA 7 SN
GON0ALES GRAN MCDO MAORISTA
1//%57/1524
1//%57/1524 ALEAN
ALEANDRO
DRO VA
VARGAS
RGAS RO-LE
RO-LES
S AV.A
AV .AVIA
VIACION
CION CDRA 2 LA
VICTORIA
1/411%14))4
1/411%1 4))4 ALARO
ALARO ANI
ANI-AL
-AL A-A
-AR
R OEDA CALLE MOKU
MOKUEGUA
EGUA N 12/
215/5
/55
5// ALARO -U
-USTAMANTE CARLOS VILLA VALVERDE M0M LT LT18
18
ANDRES LOS AKUIES  ICA
1/215357428 ALREDO
1/215357428 ALREDO MEND
MENDO0A
O0A PA
PACEC
CECO
O CALLE LI-ER
LI-ERTA
TAD
D 23/  ICA
2/1///55237 ALICORP S.A.A.
2/517842517
2/517842517 ALIME
ALIMENTOS
NTOS CIEL
CIELO
O S. A. C. UR-. NIEVERIA
NIEVE
M0. LT. 5 RIA LURI
LURIGANC
GANCO
O

2/4))1/
2/4))1/2/
2/71
71 ALIM
ALIMEN
ENTO
TOS
S SELEC
SELECTO
TOSS
CA0TELLNI S.A.
1/8/%1/
1/8/%1/2372
2372 ALO
ALONSO
NSO PAU
AUL L U
UARAN
ARANCCA
CCA AV.AVIACION
AV.AVIACION SN INT 44% LA
MELGAR VICTORIA
1//)258
1//)258245%
245% AL
ALV
VAR
ARADO
ADO ROMA
ROMANINI ALR
ALREDO
EDO AV.LA
AV.LA CUL
CULTURA
TURA SN G.M.M.L.
LUIS SANTA ANITA  LIMA
2/5/
2/5/55
55%1
%158
58/
/ AM
AMAD
ADEEUS COR
CORP POR
ORAATION S.A
S.A.C
.C..
2/118475284 AMERAL S.A.A.
2/52137
2/521374%
4%25
25 AM
AMER
ERIC
ICAN
AN O
ORE
REIG
IGN
N
COMMERCE S.A.
1//)5
1//)5)7
)788
88/%
/% AM
AMP
PARO MARCE
MARCELALA CURI
CURI CALLE LOS VARAOC  28)
0ARATE UR-.0ARATE S..L.
1//)72//42/
1//)72//42/ AMPUE
AMPUERO
RO CONC
CONCA
A MARI
MARISOL
SOL AV.LA
AV.LA CUL
CULTUR
TURAA 7/1 MCDO
PROD.SANTA
PROD.SA NTA ANITA  LIMA
1//)5)317/2
1//)5)317/2 ANA MARIA AL
ALVIN
VINO
O -AR0
-AR0OLA
OLA AV.LA
AV.LA CUL
CULTUR
TURAA SN GRAN
MCDO MAORISTA
M AORISTA LIMA
1/1/
1/ 1/5%
5%/7/
/7/111 ANA
ANA MARIA
MARIA GON0
GON0ALE
ALESS AV.LA
AV.LA CUL
CULTURA
TURA SN G.M.M.L.
GON0ALES SANTA ANITA  LIMA
1//)1
1//)148
4854
5473
73 AN
ANDI
DIA
A 0EGAR
0EGARRA
RA PED
PEDRO
RO AV.A
AV.AVIACION
VIACION SN LA VICTORIA
VICTORIA 
ILREDO LIMA
2/5/837742) ANDINA
2/5/837742) ANDINA PERUVI
PERUVIAN
AN CORN SRL AV.LA
AV .LAS
-ORA S AR
ARTES
TES  12)7 SAN
1//7335
1//7335583/
583/ AND
ANDRES
RES DAR
DARIO
IO GU
GUTA
TARRA
RRA AV.AVIACION CDRA 2 LA
NAVARRO VICTORIA
1//)8/%2/8/
1//)8/%2/8/ ARUA
ARUATTA GUTI
GUTIERRE0
ERRE0 LUCI
LUCIO
O AV.A
AV .AVIA
VIACION
CION CDRA 3 MCDO
MAORISTA  1
1//)23/14/%
1//)23/14/% ARRIA
ARRIAGA
GA SANC
SANCE0
E0 RUT AV.LA
AV .LA CUL
CULTUR
TURAA SN G.M.M
G.M.M.L.
.L.
SANTA ANITA  LIMA
1//7521
1//75212815
2815 ARTEAG
ARTEAGAA AK
AKUIN
UINO
O RICA
RICARDO
RDO AV.LA
AV .LA CULTURA SN G.M.M.L.
G. M.M.L.
DANIEL SANTA ANITA  LIMA
2/427)1)111 AUR S.A.
1//7428)253
1//7428)253 -EA
-EATR
TRI0
I0 RUI0 MART
MARTINE0
INE0 AV.AVIA
AV.AVIACION
CION CDRA 2 LA
VICTORIA
1//)57%288) -EATR
1//)57%288) -EATRI0I0 V.
V.ALAN
ALANA A TEED
TEEDA
A AV.N
AV.NICOLA
ICOLASS ARR
ARRIOLA
IOLA 24//
2/1//1%55/4 -EIERSDOR S.A.C
1/8/2
1/8/283
8342
4221
21 -EL
-ELLI
LIDO
DO LUA
LUANN MARI
MARIAA AV.DE LA CUL
AV.DE CULTURA
TURA SN SANTA
CRISTINA ANITA
1//%2
1//%23%
3%%4
%457
57 -EN
-ENDE
DE0U0U VILL
VILLALO
ALO-O-OSS DE AV.NICOLAS
AV.NICOLAS A
ALLON
LLON  141)
VILLANUEVA ROSA UR-.VALDIVIE0O A.V.
1/215
1/21535
35/%
/%44
44 -EN
-ENIC
ICIO
IO ORLA
ORLAND
NDO O ROAS
ROAS MOKUEGUA SN 1/4 MCDO
PISCONTE MODELO  ICA
1/2145
1/21453/1
3/118
18 -EN
-ENAM
AMININ EL
ELI
I KUI
KUISPE
SPE MERCADO MODELO PUESTO -
GOME0 45 J ICA
1/214741828 CALLE LA MAR 41)

-ETT CLEMENTINA MEDINA DE
-OORKUE0
2/45271/))5 -ODEGA SOTELO S.A.C
2/1/48457/4 -ODEGAS VISTA ALEGRE S.A.

2/1/45/
2/1/45/57
5784
84 -ODEG
-ODEGASAS  VIW
VIWED
EDOS
OS
TA-ERNERO S.A.C.
2/517/12751 -OTANICALXS E.I.R.L.
2/1///%7)1/ -RAEDT S.A.
2/2%1
2/2%118
18/)37
/)37 -RI
-RITIS
TIS
 AMER
AMERICA
ICANN TO-AC
TO-ACCO
CO
DEL PERU S.A.C
1/415
1/415/)
/)//
//27
27 -R
-RUN
UNOO ANDRE
ANDRES S UINC
UINCO
O AV.-AU0ATE
AV.-AU0A TE  ME0A  18/7 LA
ARROO VICTORIA
2/5115%
2/5115%84%4
84%4 -V- S.A.C AV.. LA CUL
AV CULTUR
TURA
A S7N PSE.C
PSE.C

PUESTO 88 MCDO
22/71415
22/71415 CARLA CAR-A
CAR-AAL
AL AV.28
AV .28 ULI
ULIO
O SN LA VICT
VICTORIA
ORIA 
LIMA
15374815 CARLOS UAMANI ASTO
1//74328%%%
1//74328%%% CARLOS MEDIN
MEDINA
A PERE0 AV.AVIA
AV.AVIACION
CION CDRA 2  LA
VICTORIA
1/32872
1/328728384
8384 CARMEN
CARMEN ROS
ROSA
A SAA
SAAVE
VEDRA
DRA AV.LA
AV.LA CUL
CULTURA
TURA SN STA ANIT
ANITA
A
PERECTO PA-ELLON A PTO
1//73728%%1
1//73728%%1 CARME
CARMEN
N SEVILL
SEVILLA
A NA
NAV
VAR
ARRETE
RETE AV.A
AV.AVIA
VIACION
CION CDRA 2 SN MCDO
MAORISTA  1 LA
1/42/43
1/42/43/14%
/14% CAR
CARRAN
RAN0A
0A AR
ARO
O VA
VANNE
NNER
R GRAN MERCADO MAORISTA
1/453
1/453)5
)55%51 RENSO
5%51 CAST
CASTRO
RO CA
CAST
STIL
ILLO
LO ORG
ORGEE SANTA
AV ANITAARRIOLA  14/2 INT
AV.NICOLAS
.NICOLAS
OEL /3 SAN LUIS  L
1//)2)7/5)%
1//)2)7/5)% CA
CACO
CO VA
VALERIO
LERIO MARI
MARIA
A ULI
ULIA
A AV.N
AV.NICOLA
ICOLAS
S ARR
ARRIOLA
IOLA MCDO
RUTAS  2 LA VICTORI
2458
245835
3581
81 CCAL
CCALLOK
LOKUI
UISP
SPE
E UAN
UANCA
CA CALLE 7/ LAS MALV
MALVINAS
INAS EL
ESTELA PEDREGAL  AREKUIPA
1/1/417
1/1/417743)
743) CCO
CCOPA
PA GAR
GARCIA
CIA ERN
ERNEST
ESTINA
INA AV.A
AV.AVIACION
VIACION SN CDRA 2 LA
NINA VICTORIA  LIMA
1//%1
1//%18%
8%78
78/1
/1 CE
CELE
LEST
STIN
INO
O RAMI
RAMIRE
RE0
0 AV.P
AV.PA-LO
A-LO PA
PATRON  43/ LA
GUADALUPE VICTORIA
2/51341)/24 CEPRCO E.I.R.L
1//2843
1//2843732)
732) CES
CESAR
AR AUGU
AUGUSTO
STO 0AP
0APA
ATA AV.DE LA CUL
AV.DE CULTURA
TURA -1)
VALDE0 G.M.M.L. SANTA ANITA
ANITA 
21571)%5
21571)%5 CA
CAVE0
VE0 AC
ACCARA
CARA  SANT
SANTOS
OS C.P.. SAN IDEL
C.P IDELONSO
ONSO SN LA
TINGUIWA  ICA
2/51/)28))8 COCOLATES GURE S.A.C.
2/4524/
2/4524/2/77
2/77 CR
CRIS
IS CAR E. I.R
I.R.L
.L CALLE SAN MAR
CALLE MARTIN
TIN N 422
PARCONA ICA
1/4%55)
1/4%55)258)
258) CINTI
CINTIA
A SOL
SOLANG
ANGEE -ENAV
-ENAVIDE
IDES
S
RODRIGUE0
2/3)25/5271
2/3)25/5271 CITR
CITRICOS
ICOS DEL NORT
NORTEE EIRL GRAN MCDO MA MAOR
ORIST
ISTAA SANT
SANTAA
ANITA
2/538451//3 CITR
2/538451//3 CITRICOS
ICOS UAM
UAMANI
ANI EIRL AV.LA
AV.LA CUL
CULTUR
TURAA SN G.M.M
G.M.M.L
.L
SANTA ANITA  LIMA
1//84
1//842)
2)34
3453
53 CL
CLEL
ELIA
IA CA
CAA
ACU
CURI
RI DE
DE MA
MAOR
ORGA
GA AV.NI
NICO
COLA
LASS ARR
ARRIO
IOLA
LA  14/2
14/2 
SAN LUIS
1//7327%387 CLELIA MARTINE0 RUI0 AV.PA-LO PATRON SN LA
VICTORIA

1//73%%414/ CLEMENTE OSCO PAREDES

1/181
1/181)%
)%5/
5/5)
5) CL
CLEV
EVER
ER -ER
-ERNA
NARD
RDIN
INO
O PSE LOS PRODUCTORES SN
REKUENA PAIT
PAITAN
AN INT 2 MCDO STA
S TA ANITA
1//7%
1//7%17
175/
5/18
18 CL
CLOR
ORIN
INDA
DA UA
UARARANG
NGAA M0 E LT 1 AV
AV.EL ARDIN DE
TOLENTINO SANTA ROSA  ATE
2/5/)11)//8 CO-ERTURA DEL SUR S. S.A.C
2/51%45%77/
2/51%45%77/ CODIP
CODIPA
AA
A EIRL AV.AVIA
AV.AVIACION
CION CDRA 2 MCDO
MAORISTA 1
2/41)757331 COGORNO S.A.
2/51%%85)%5
2/51%%85)%5 COINV
COINVER
ER CAN
CANCAMA
CAMAO
O SAC M0. C LOTE 2% UR-.
UR-.PRADE
PRADERAS
RAS
DE PARIACI  ATE
2/1//)1
2/1//)1)//2
)//2 COLGA
COLGATE
TE  PAL
PALMOL
MOLIVE
IVE PER
PERU
U
S.A.
2/513)323%8
2/513)323%8 COMAC
COMACONT
ONT SAC AV.AVIA
AV.AVIACION
CION CDRA 2 PTO 18%
MCDO MAORISTA
2/51514%%1
2/51514%%11
1 COMER
COMERCIAL
CIAL  AN
ANTO
TO  SAC AV.N
AV.NICOLA
ICOLASS ARR
ARRIOLA
IOLA SN LA
VICTORIA
2/5/8%7)433 COMERCIAL ULIANA EIRL
2/5/)133)22
2/5/)133)22 COMER
COMERCIAL
CIAL NELC
NELCII EIRL CRUC
CRUCE
E AV.SAN
AV.SAN PA
PA-LO
-LO  SE-AST
SE-ASTIAN
IAN
-ARRANCA LA VI
2/5/8/45%)8
2/5/8/45%)8 COMER
COMERCIAL
CIAL NR3 EIRL AV.LA CUL
AV.LA CULTUR
TURAA CDRA 7 SN
MERCADO MAORISTA ST
2/5512%)842
2/5512%)842 COMER
COMERCIAL
CIAL RICF
RICFPLAS
PLAST
T SAC AV.A
AV .AVIA
VIACION
CION  415 INT
INT..1271 LA
VICTORIA
1//738)
1//738))18/
)18/ COMERC
COMERCIAL IAL S  - DE
DE -ENI
-ENITO
TO R. IPOLITO UNANUE N 177)
ORE ROAS LA VICTORIA LIM
2/4)1
2/4)18%
8%84
8431
31 CO
COMEMERC
RCIA
IALI
LI0A
0ACI
CION
ONES
ES E CAL.OSE URDANIVIA  %1%
INVERSIONES ROSSEL UR-..PRADO SAN -ORA
2/535%7
2/535%7827)
827) COM
COMERCERCIAL
IALI0A
I0ACIO
CIONES
NES LUL
LULAA AV.NICOLAS
AV .NICOLAS ARRIOLA
ARRIO LA SN LA
EIRL VICTORIA
2/55582
2/555824751
4751 COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A A.
A.S.L
S.L.
. CALLE PAITA  38/ INT.1 ICAICA
EIRL ICA
2/4)12)
2/4)12)351/
351/ COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A NI
NICOL
COLE
ECALLE MCDO MODELO SN
E.R.L
2/5/42%
2/5/42%8234
8234 COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A CAN
CANANAN
S.A.C.
2/4)51%
2/4)51%8%/4
8%/4 COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A CAR
CARLIT
LITOS
OS CALLE 2 DE MAO N 37/  ICA
E.I.R.L
2/511
2/5 11)/87
)/8745
45 COM
COMERCERC.. DE AL
ALIME
IMENT
NTOSOS 
A-ARROTES S.R.L
2/5451)
2/5451)8852
8852 COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A EST
ESTRAD
RADA A AV.P
AV.PA-LO
A-LO PA
PATRON 43/ LA
EIRL VICTORIA
2/534
2/53435
3584
84/8
/8 CO
COMEMERC
RCIA
IALI
LI0A
0ADO
DORA
RA CALLE TUM-ES SN INT.D28
INV.A.ROAS EIRL MERCADO MODELO ICA
2/55442
2/55442)5)/
)5)/ COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A FIA
FIARA
RA Y R.IPOLITO UNANUE 1782 LA
R.P. SAC VICTORIA  LIMA
2/53574
2/535741221
1221 COM
COMERCERCIAL
IALI0A
I0ADOR
DORA A MAR
MARIAIA AV.NICOLAS
AV.NICOLAS ARRIOLA  14/2
2/55%57)%37 ELENA
2/55%57)%37 EIRL
COMERCIOS
COMER CIOS TA
TACUAR
CUARII SAC AV.LA
AV.LA CUL
CULTUR
TURA
A 7/1 MCDO

PRODUCTORE
PRODUCTORESS STA ANITA
ANITA
2/4)428
2/4)428774/
774/ COMP
COMPAWAWIA
IA DISTR
DISTRI-U
I-UIDO
IDORA
RA ICA
ICA
S.A.C
2/51458
2/51458478)
478) COM
COMP PAW
AWIA
IA NAC
NACION
IONAL
AL DE
COCOLATE
COCOLAT E DE PERU S.A.
2/4)28/
2/4)28/7%)/
7%)/ COM
COMSAC
SAC EIR
EIRLL PASAE
PASA E GIR
GIRALD
ALDE0
E0  17 MCD
MCDO
O
PRODUCTORES
2/258)/884)
2/258)/884) CON
CONIPERU
IPERU S. A. CALLE COMU
COMUNIDA
NIDADD INDU
INDUSTRIA
STRIAL
L
25/ UR-. LA VILLA
2/54)5)4353 CONSORCIO FIARA SAC AV.LA CULTURA SN G.M.M.L.
SANTA ANITA
2/5/)%1
2/5/)%14785
4785 CONSOR
CONSORCIO
CIO SUD
SUDAME
AMERIC
RICANO
ANO
DE ALIMENTOS S.A.C.
1//%1%
1// %1%21
211/
1/1
1 CON
CONST
STAN
AN0A
0A -LA
-LANCA
NCAS
S CAMP
CAMPOS
OS AV.PA-
AV.PA-LO
LO PA
PATR
TRON
ON CDR
CDRA
A 4 SN
SN
LA VICTORIA
2/55
2/5518
18574
574%
% CORP
CORPOR
ORAC
ACIO
ION
N AREN
ARENAS
AS AV.LA
AV.LA CUL
CULTURA
TURA SN G.M.M.L.
SAURI SAC SANTA ANITA  LIMA
2/551
2/5 5118
18574%
574% COR
CORPOR
PORACI
ACION
ON AR
ARENA
ENAS
S AV.LA
AV.LA CUL
CULTURA
TURA SN G.M.M.L.
SAURI SAC SANTA ANITA  LIMA
2/52213835% CORPORACION -ON SAC PSE SA
SAN RANCISCO ASIS 
4) MCDO PRODUCTORES
2/51/1
2/51/125
2534
348
8 CORP
CORPOR
ORAC
ACIO
ION
N CC.
C.PE
PERRU S.
S.A.
A.C
C.
2/51/
2/51//4
/457
5743
43 CO
CORP
RPOR
ORAC
ACIO
ION
N DE
INVERSIONES PYM S.A.C.
2/544%)51)4
2/544%)51)4 CORPOR
CORPORACION
ACION PS TIRE SAC AV.NICOLA
AV.NICOLASS ARR
ARRIOLA
IOLA  1%/2
SAN LUIS  LIMA
2/5152881%4 CORPORACION LIE EIRL
2/52383
2/523834)84
4)84 COR
CORPOR
PORACIACION
ON MOL
MOLIN
INERA
ERA NOR AV.CUL
AV.CULTURA
TURA SN PE 28 ULIO
ORIENTE SAC MCDO PROD.STA
P ROD.STA ANI
ANI
2/51/
2/51/%)
%)45
4555
55 CO
CORP
RPOR
ORACACIO
ION
N ORO VERD
VERDE E
S.A.C
2/52/%)31)1
2/52/%)31)1 CORPOR
CORPORACION
ACION PERUI
PERUICA
CA SAC UR-.ORNO
UR-. ORNOR R  LEAL
LEALTTAD M0 K
LT 34 SURCOLIMA
2/52/%
2/52/%)1)1
)1)1 COR
CORPOR
PORACIACION
ON PER
PERUIC
UICA
A S.A
S.A.C
.C
SURCO J LIMA
2/5/2257)87
2/5/2257)87 CORPOR
CORPORACION
ACION VEGA SAC PASAE
PA SAE - PUEST
PUESTOO  13 MCDO
PRODUCT.STA ANITA
2/53%727524 COSTEWO ALIMENTOS SAC
1/4173482)3
1/4173482)3 COTR
COTRINA
INA TOR
TORRES
RES CINT
CINT
AA CALLE CAWE
CAWETETE  13/ SALAS
GUADALUPE  ICA
1/7313)
1/7313)/%28
/%28 CRI
CRIST
STIAN
IAN AL
AL-ER
-ERTO
TO ESP
ESPINO
INO UR-.SANTA MARIA M0A I LOTE
PRECIADO 124
1/45%51
1/45%51/12/
/12/ CRI
CRIST
STIAN
IAN AL
ALEA
EANDE
NDER R ESPI
ESPINO
NO CALLE CUSCO NH 157  ICA
ESCALAA
1/2)54)2)1% CUELA SUPO ENRIKUE AV.AVIACION SN CDRA 2
1//752%1514
1//752%1514 CURE RIVER
RIVEROS
OS A
AD
DEE
EE R.SANT
R.SA NTAA ROSA M0 E LOTE 25
PUENTE PIEDRA

1.11.
1.11. REG
REGLAM
LAMENT
ENTO
O DE ORGANI0
ORGANI0ACI
ACIÓN
ÓN  UNCIO
UNCIONES
NES

1.12.
1.12. REG
REGLAM
LAMENT
ENTO
O INTE
INTERNO
RNO DE TRA-
TRA-AO
AO
CA0ITULO I
0RINCI0IOS GENERALES
Art 1.E' <(
rt.. 1. <(!s
!s!n
!n"!
"! (!
(!9'
9'&6
&6!n
!n"$
"$ in
in"!
"!(n
(n$
$ ,! "(
"(&b
&b&
&$!
$!s"
s"&b
&b'!
'!*!
*! '&
'&ss n$
n$(6
(6&s
&s ,!
*$6<$("&6i!n"$ '&b$(&' ! ,!b!n $bs!(#&( "$,$s '$s "(&b&&,$(!s ,! '& E6<(!s&
R$&s M&(!" in,!<!n,i!n"!6!n"! ,! '& bi*&*ión ,! s *!n"($ ,! "(&b&$ ,! s
*&(9$ *&"!9$(;& $ 9(&,$.
L&s ,i
,is<
s<$s
$si*
i*i$
i$n!
n!ss !s
!s">
">n
n $(i
$(i!n
!n"&
"&,&s
,&s & =$
=$6!
6!n"
n"&(
&( '& &(
&(6$
6$n;
n;&
& !n '&
'&ss (!
(!'&
'&*i
*i$n
$n!s
!s
'&b$(&'!s
'&b$(&'!s !' "(&b&
"(&b&$
$ !n !i<
!i<$
$ + '& <($,*"
<($,*"i#i,&,
i#i,&, ,! R$&s M&(!" ,! "&' =$(6& !
&s!9(! !' ,!s&(($''$ E6<(!s&(i&'
E6<(!s&(i&' + '& <(!s"&*
<(!s"&*ión
ión ,!' !=i*i!n"! s!(#i*i$
s!(#i*i$ + '& #!n"& ,!
<($,
<($,*
*"$
"$ss ,! *&
*&'i'i,&
,&,
, & s *'
*'i!
i!n"
n"!'
!'&.
&. L&
L&ss n$
n$(6
(6&s
&s 
!
! *$
*$n"
n"i!
i!n!
n! !' <(
<(!s
!s!n
!n"!
"!
R!9'&6!n"$ n$ i6<'i*&n (!s"(i**ión & '& =&*'"&, &,6inis"(&"i#& ! "i!n! R$&s
M&(!" ,! $(9&ni@&( ss &*"i#i,&,!s ,! =is*&'i@&( !' *6<'i6i!n"$ ,!' "(&b&$ + ,!

&<'i*&
&<'i*&(( '&s s&n*i$
s&n*i$n!s
n!s ! *$((
*$((!s<
!s<$n,&
$n,&n.
n. Ss n$(n$(6&s
6&s "&6
"&6<$*$
<$*$ (!!
(!!6<'
6<'&@&n
&@&n '&s
$b'i9&*i$n!s !s<!*;=i*&s ,! *&,& "(&b&&,$( <$( (&@ón ,!' *&(9$ ! ,!s!6<!B! ni
i6<'i*&n #&(i&*ión ,! '&s ,is<$si*i$n!s '!9&'!s #i9!n"!s.
Art. 3.Es <($<ósi"$ !s!n*i&' ,! R$&s M&(!" '$9(&( '& 6>s &'"& <($,*"i#i,&,
'&b$
'&b$(&
(&'' + :&
:&*!
*!(( (!
(!&'
&'i,
i,&,
&, s 6i
6isi
sión
ón ,! s&
s&"i"is=
s=&*
&*!(
!( '&
'&ss !
!i9
i9!n
!n*i
*i&s
&s ,!
,!'' *'
*'i!
i!n"
n"!
!
$=(!*in,$'!s b&$s <(!*i$s + n "(&"$ !s<!*i&' $=(!*i!n,$ <($,*"$s ,! 6&(*& +
*&'i,&, b(in,&n,$ inn$#&*ión <!(6&n!n"! !n n!s"($s <($,*"$s + n &"$s!(#i*i$
<!(s$n&'i@&,$ + sin s&*(i=i*&( '& *&'i,&, ,! n!s"($s <($,*"$s. Asi6is6$ R$&s
M&(!" :& =$(6'&,$ ss #&'$(!s *!n"(&'!s ! s$n A*"i", ,! s!(#i*i$s $n!s"i,&,

C(!&"i#i,&, P'&ni=i*&*ión P($,*"i#i,&, S!( Si!6<(! '$s M!$(!s + T(&b&$ !n

!i<$ ! *$ns"i"+!n '$s <(in*i<i$s ,! *$n,*"& <!(s$n&' ! ,!b!n <(!#&'!*!(
!n"(! ss "(&b&&,$(!s.
Art. 6.E' <(!s!n"! (!9'&6!n"$ <$,(> s!( 6$,i=i*&,$ <&(*i&' $ "$"&'6!n"! *&n,$
& *(i"!(i$ ,! '& E6<(!s& s!& n!*!s&(i$ <&(& 9&(&n"i@&( !' =n*i$n&6i!n"$ + !'
,!s&(($''$ ,! '& E6<(!s&.
Art. 7.L&s 6$,i=i*&*i$n!s ,!' R!9'&6!n"$ In"!(n$ ,! T(&b&$ s!(>n <!s"&s !n
*$n$*i6i!n"$ ,! '$s "(&b&&,$(!s
"(&b&&,$( !s + ,! '& A"$(i,&, A,6inis"(&"i#& ,! T(&b&$.
Art. .L$s "(&b&&,$(!s ,! R$&s M&(!" !s">n *$6<(!n,i,$s ,!n"($
,!n"($ ,! '&s n$(6&s
,! n!s"($ $(,!n&6i!n"$ '!9&' ! (!9'& !' (9i6!n '&b$(&' ,! '& &*"i#i,&, <(i#&,&.
Art. 8.L$s "(&b&&,$(!s ,! R$&s M&(!" (!*ibi(>n &' 6$6!n"$ ,! s in9(!s$ n
!!6<'&( ,! s"! R!9'&6!n"$ ,!bi!n,$ ,is"(ibi(s! "&6bin n !!6<'&( & "$,$s '$s
"(&b&
"(&b&&,$(
&,$(!s
!s in9(!s&
in9(!s&,$s
,$s *$n &n"!(
&n"!(i$(
i$(i,&
i,&,
, & <&("i(
<&("i( ,! s !n"(
!n"(&,&
&,& !n #i9!n
#i9!n*i&
*i&..
C$ns!*!n"!6!n"! "$,$s '$s "(&b&&,$(!s ,! R$&s M&(!" !s">n in=$(6&,$s ,! s
!is"!n*i& + *$n"!ni,$ + nin9n$ ,! !''$s <$,(> in#$*&( s i9n$(&n*i& <&(*i&' $ "$"&'
<&(& s"i=i*&( s in$bs!(#&n*i& $ in*6<'i6i!n"$ +& ! ss n$(6&s "i!n!n *&(>*"!(
$b'i9&"$(i$.
CA0ITULO II DE LOS DERECHOS Y OBLIGACIONES DE LA EM0RESA
Art. .Es ,!(!*:$ !*'si#$ ,! R$&s M&(!" '& &,6inis"(&*ión + ,i(!**ión ,! ss
&*"i#i,&,!s *$6$ <'&n!&( $(9&ni@&(
$(9&ni@&( *$$(,in&( ,i(i9i( $(i!n"&( + *$n"($'&( "$,&s '&s
&*"i#i,&,!s ! s! ,!s&(($''!n !n *&,& n$ ,! '$s *!n"($s ,! "(&b&$. Es"! ,!(!*:$
!s in:!(!n"! & s *&'i,&, ,! !6<'!&,$( + '$s ';6i"!s =i&,$s <$( '& '!+ b&s&,$ !n s
=&*'"&, in,!*'in&b'! ,! *$$(,in&( !' "(&b&$ !n ss ,i=!(!n"!s >(!&s *$6<(!n,! !n
'$ ! *$n*i!(n! & '& &,6inis"(&*ión ,! s <!(s$n&' !s"! ,!(!*:$ *$6<(!n,! '&s
si9i!n"!s =&*'"&,!s
& Es"&b'!*!( &s; *$6$ 6$,i=i*&( '$s *$n"!ni,$s + (!s<$ns&bi'i,&,!s ,! '$s
,is"in"$s <!s"$s ,! "(&b&$.
b D!"!(6in&( '& *&<&*i,&, $ i,$n!i,&, ,! *&'i!( "(&b&&,$( <&(& !' <!s"$
<&(& !' *&' :& si,$ ,!si9n&,$ &s; *$6$ <&(& &<(!*i&
&<(!*i&(( ss 6(i"$
6(i"$ss + ,!*i,i
,!*i,i(( s
&s*!ns$ + 6!$(& ,! s (!6n!(&*ión.

* P($9(&6&( + !s"&b'!*!( '&s :$(&s ,! "(&b&$ "(n$s + :$(&(i$s !n &(6$n;& *$n

'&s ,is<$si*i$n!s '!9&'!s #i9!n"!s ss n!*!si,&,!s $<!(&"i#&s + (!!(i6i!n"$s
,! &"!n*ión & ss *'i!n"!s sin 6>s 'i6i"&*i$n!s ! '&s ! =i! '& '!+.
'! +.
, Asi
si9n
9n&(
&( '$
'$ss "(
"(&b
&b&
&&,
&,$(
$(!s
!s & '$
'$ss <
<!s
!s"$
"$ss ,! "(
"(&b
&b&
&$
$ &s
&s;; *$
*$6$
6$ !#
!#&'
&'&
&(
(
<!(ió,i*&6!n"! s ,!s!6<!B$ !n '$s 6is6$s.
! S!'!**i$n&( !#&'&( + *$n"(&"&( &' <!(s$n&'.
= $6!n"&( !' !s<;(i" ,! *$'&b$(&*ión + '& i,!n"i=i*&*ión !n"(! '$s "(&b&&,$(!s +
!n"(! s"$s *$n '& !6<(!s&.
9 Dis<$n!( '& "i'i@&*ión ,! ss bi!n!s !i<$s ins"&'&*i$n!s + 6&in&(i&s !n
!' 6$,$ + =$(6& ! (!s'"!n 6>s *$n#!ni!n"!s <&(& R$&s M&(!".
: A<($b&( + :&*!( *6<'i( & "(&#s ,! s G!(!n"! + !=!s (!s<!*"i#$s '&s
ins"(**i$n!s 9!n(i*&s + !s<!*;=i*&s ! s! ,i*"!n & ss "(&b&&,$(!s.
i A<'i*&( '&s *$6<!ns&*i$n!s &s; *$6$ '&s s&n*i$n!s ,is*i<'in&(i&s & !
:bi!(! '9&(
:bi!(! '9&( !n =n*i
=n*ión
ón ,!' ,!s!6<
,!s!6<!B$
!B$ '&b$(&' '& *$n,*"& $ '& *&<&*i,&, ,!
*&,& "(&b&&,$(.
 Dis<$n!( !' "(&s'&,$ $ *&6bi$ ,! <!s"$ ,! '$s "(&b&&,$(!s !n =$(6&
"!6<
"!6<$(&
$(&'' $ <!
<!(6&
(6&n!
n!n"
n"!
! si
si!6
!6<(
<(!
! + *
*&n
&n,$
,$ !s
!s"$
"$ n$ si
si9ni
9ni=i=i
!
! n
n&
& (!
(!b&
b&&
&
in6$"i#&,& ,! '& (!6n!(&*ión $ ,! '& *&"!9$(;& ,!' "(&b&&,$(.
 Di
Dis<
s<$n
$n!(
!( '& <(
<($6
$6$*
$*ió
ión
n $ ,!
,!s*
s*!n
!ns$
s$ !n '$
'$ss <
<!s
!s"$
"$ss +
+$
$ *&
*&(9
(9$s
$s ,! '$
'$ss
"(&b&&,$(!s !n =$(6& "!6<$(&' $ <!(6&n!n"! *$n '&s i6<'i*&n*i&s b!n!=i*i$s $
,!s6!$(&s ! !s"&s i6<'i!n !n !' *&(9$ +$ <!s"$ + (!6n!(&*ión s!9n
*$((!s<$n,&.
' Es"&b'!*!( + &<'i*&( n$(6&s ! (!9'!n !' $(,!n + '& ,is*i<'in& '&b$(&'.
6 N$6b(&( & '$s (!<(!s!n"&n"!s ! !s"i6! *$n#!ni!n"!.
Art. ;.S$n $b'i9&*i$n!s ,! R$&s M&(!"
& D&( *6<'i6i!n"$ & '&s ,is<$si*i$n!s '&b$(&'!s #i9!n"!s.
b C6<'i( *$n '&s !s"i<'&*i$n!s *$n"!ni,&s !n !' *$n"(&"$ ,! "(&b&$.
* V!'&
'&(( 
!
! '$
'$ss "(
"(&b
&b&
&&,
&,$(
$(!s
!s s!
s!&n
&n "(
"(&"
&"&,
&,$s
$s ,! 6&
6&n!
n!(&
(& *$
*$("
("s
s <$
<$(( s
sss
S<!(i$(!s.

, &*!( *6<'i( !' <(!s!n"! R!9'&6!n"$ In"!(n$ ,! T(&b&$ &s; *$6$ '&s
ins"
ins"(
(**
**i$
i$n!
n!ss ,! *&
*&(>
(>*"
*"!(
!( !s
!s<!
<!*;
*;=i=i*$
*$ 
!
! <
<,i
,i!(
!(!
! ,i
,i*"
*"&(
&( & "(
"(&#
&#s
s ,! '&
A,6inis"(&*ión.
CA0ITULO III
DE LOS DERECHOS DE LOS TRABA4ADORES
TR ABA4ADORES
Art. <.L$s "(&b&&,$(!s 9$@&n ,! "$,$s '$s ,!(!*:$s + b!n!=i*i$s ! (!s<!*"$
,! s n&"(&'!@& !s"&b'!*! '& '!9is'&*ión #i9!n"!.
Art. 1. A,i*i$n&'6!n"!
A,i*i$n&'6!n"! '$s "(&b&&,$(!s 9$@&(>n ,! '$s si9i!n"!s ,!(!*:$s
& A ! s!
s!&
& 6&
6&n"
n"!n
!ni,
i,&
& !n (!s
(!s!(
!(#&
#& '& in=$(6
in=$(6&*
&*ió
ión
n ,! *&(
*&(>*"
>*"!(
!( <(
<(i#
i#&,
&,$
$ 
!
!
R$&s M&(!" <$s!& &*!(*& ,! s <!(s$n&.
b A "!n!(
"!n!( n &6b
&6bi!n
i!n"!
"! &,!*&,$
&,!*&,$ <&(& ,!s&(($'
,!s&(($''&(
'&( ss &*"i#i,&
&*"i#i,&,!s
,!s ,!n
,!n"($
"($ ,!'
!s<&*i$ =;si*$ ,is<$nib'!.
* A <!(*ib
<!(*ibi(
i( n& (!6n!(
(!6n!(&*ión
&*ión <$( '& '&b$( (!&'i@&
(!&'i@&,&
,&
, A s!( &s!9(&,$s
&s!9(&,$s *$n=$(
*$n=$(6!
6! '$ !s"&b'
!s"&b'!@*&
!@*& '& '!+
'!+..
! A 
n
n "(&"$
"(&"$ *$("s
*$("s ,! ss
ss S<!(i$
S<!(i$(!s.
(!s.
CA0ITULO I?
DE LAS OBLIGACIONES DE LOS TRABA4ADORES
Art. 11.En !' <(!s!n"! C&<;"'$ s! *$nsi9n& ,! 6&n!(& !nn*i&"i#& + n$
11.
!*'
!*'+
+!n"
!n"!
! &'
&'9
9n&s
n&s ,! '&
'&ss <(
<(in*
in*i<
i<&'
&'!s
!s (!
(!9'
9'&s
&s ,! *$
*$6<
6<$(
$("&
"&6i
6i!n
!n"$
"$ ,! '$
'$ss
"(&b
"(&b&
&&,
&,$(
$(!s
!s ,!
,!n"
n"($
($ ,!
,!'' *!
*!n"
n"($
($ ,! "(
"(&b
&b&
&$
$ '& in=(
in=(&*
&**i
*ión
ón ,! s&
s&n*
n*i$
i$n!
n!ss
,is*i<'in&(i
,is*i<'in&(i&s
&s ,! &*!(,
&*!(,$
$ *$n '& 9(&#!,&, ,! '& =&'"
=&'"&
& *$6!"i,& + *$n '&s n$(6&s
! R$&s M&(!" ,i*"! s$b(! !' <&("i*'&(.

Art. 13.S$n $b'i9&*i$n!s &<'i*&b'!s & "$,$s '$s "(&b&&,$(!s ,! R$&s M&(!"
& C6<'
C6<'i(
i( *$n '&s
'&s ,is<$si*i
,is<$si*i$n!s
$n!s ,!'
,!' <(!s!n"!
<(!s!n"! R!9'&6!n"
R!9'&6!n"$.
$.
b C6
C6<'i
<'i(( *$n !' :$(
:$(&(i
&(i$
$ ,! "(&b&$
"(&b&$ !s"&b'!*
!s"&b'!*i,$
i,$ <$( '& E6<
E6<(!s
(!s&
& &sis"i!n,
&sis"i!n,$
$
<n"&'6!n"! & ss '&b$(!s.
* C6<'
C6<'i(
i( '& $(n&,
$(n&,&
& ,! "(&b&$
"(&b&$ ! =i!
=i! '&
'& E6<(!s&.
E6<(!s&.
, T!(6in&( '&s
'&s '&b$(!s &si9n&,
&si9n&,&s
&s <&(& *&,& ,;&
,;& + $(9&ni@&('&s
$(9&ni@&('&s !n "&'
"&' =$(6&
! <!,&n (!&n,&(s! *$n <($n"i", + !=i*i!n*i& !n '& $(n&,& si9i!n"!.
! P$("
P$("&(
&( !n '9
'9&(
&( #is
#isib'
ib'!
! !' ,$*
,$*6!
6!n"$
n"$ ,! i,!
i,!n"i
n"i=i*
=i*&*i
&*ión
ón in"
in"!(n&
!(n& ,(&n"!
,(&n"!
"$,$ !' "i!6<$ ,! <!(6&n!n*i& !n !' *!n"($ ,! "(&b&$.

= A*&"&(
A*&"&( '&s n$(6&s ! s$b(!
s$b(! s!9(i,&
s!9(i,&,
, ! :i9i!n!
:i9i!n! i6<&("
i6<&("&
& '& E6<(!s
E6<(!s&.
&.
9 C$
C$n,
n,*
*i(
i(s!
s! ,i
,i9n
9n&6
&6!n
!n"!
"! !n !' ,!
,!s!
s!6<
6<!B
!B$
$ ,! s <
<!s
!s"$
"$ 6$
6$s"
s"(&
(&n,
n,$
$
*$("!s;& b!n "(&"$ + (!s<!"$ & ss !=!s *$6<&B!($s ,! "(&b&$ *'i!n"!s
+ <b'i*$ ! &sis"! & '& E6<(!s&.
: M$s"(&
M$s"(&(( !' *$n"!ni,$
*$n"!ni,$ ,! <&!"!s
<&!"!s b$'s$s
b$'s$s + 6&'!"in!s
6&'!"in!s ! <$("!
<$("! *&'i!(
*&'i!(
"(&b&&,$( "&n"$ &' in9(!s$ *$6$ & '& s&'i,& ,!' *!n"($ ,! "(&b&$ $
*&n,$ s!& (!!(i,$ <&(& !''$ <$( '$s &9!n"!s ,! #i9i'&n*i&.
i R!
R!s<
s<!"
!"&(
&( !' $(
$(,!
,!n
n in
in"!
"!(n
(n$
$ !n !' *!
*!n"
n"($
($ ,! "(
"(&b
&b&
&$
$ &b
&bs"
s"!n
!ni
in,
n,$s
$s!
! ,!
&,$<"&( &*"i",!s <($6$#!( $ (!&'i@&( &*"$s ! &"!n"!n *$n"(& !' b!n
$(,!n + '& ,is*i<'in&.
 P!(6&n!*!( !n s '9&( ,! "(&b&$ ,(&n"! '& $(n&,& '&b$(&' + ,!,i*&( !'
;n"!
;n"!9($
9($ ,! s
sss :$
:$(&
(&ss ,! "(
"(&b
&b&
&$
$ & !
!!*
!*"&
"&(( *$n ,!
,!,i
,i*&*
*&*ió
ión
n !s
!s6!
6!($
($
in"!(s !=i*i!n*i& b!n& =! + ,i'i9!n*i& '&s "&(!&s & s *&(9$.
 A*&"
A*&"&(
&( + *
*6<
6<'i'i(( '&
'&ss ó(
ó(,!
,!n!
n!ss ! ins
ns"(
"(*
**i
*i$n
$n!s
!s 
!
! '! i6<
6<&(
&(""&n s
sss
S<!(i$(!s <$( (&@$n!s ,! "(&b&$ s$b(! 6!,i,&s ,! s!9(i,&, &s; *$6$
&*!<"&( + *6<'i( *$6isi$n!s $ !n*&(9$s ! s! '!s !n*$6i!n,!n.
' C$
C$n"
n"(i
(ib
bi(
i( &' ,!
,!s&
s&((
(($'
$''$
'$ + <(
<($9
$9(!
(!s$
s$ ,! '& E6
E6<(
<(!s
!s&
& $=
$=(!
(!*i
*i!n
!n,$
,$ & s
sss
S<!(i$(!s s9!(!n*i&s ! i,!&s <&(& 6!$(&( $ si6<'i=i*&( '$s s!(#i*i$s.
6 P(
P(!s"
!s"&(
&( &<
&<$+
$+$
$ *
*&n,
&n,$
$ '! =
=!(!
!(! (!
(!!
!(i
(i,$
,$ <$( *
*&'
&'
i!
i!(( $"
$"(&
(& s!
s!**i
**ión
ón $
S<!(i$( <(!#i& &"$(i@&*ión ,! s !=! ,i(!*"$.
n P(
P(!s
!s""&( s
sss s!
s!(#
(#i*
i*ii$s !n !' *!
*!n"
n"($
($ ,! "(&
(&b&
b&$
$ $ '9
9&(
&( 
!
! s!
s!B&
B&''!
S<!(6!(*&,$s E' S<!( s!& !n '& $=i*in& <(in*i<&'  $"($ ,$n,! '&
!6<(!
!6<(!s&
s& ,!
,!s&(
s&(($
($''''!
! &*
&*"i"i#i
#i,&
,&,!s
,!s + ,! &*
&*!(,
!(,$
$ & '&
'&ss n!
n!*!
*!si
si,&
,&,!s
,!s ,!
,!''
s!(#i*i$.
$ Ci,&( '$s
'$s "i'!s
"i'!s ,! "(&b&$
"(&b&$ &s; *$6$ '$s
'$s !i<$s
!i<$s ins"(6!n"$
ins"(6!n"$s
s !ns!(!s
!ns!(!s
#&'$(!s + ,!6>s bi!n!s ,! '& !6<(!s& ! '! :&+&n si,$ &si9n&,$s
&si9n&,$s <&(&
'&s '&b$(!s ,! ss *&(9$s si!n,$ (!s<$ns&b'! ,! s ,!"!(i$($ $ <(,i,&
<$( ,$'$ $ n!9'i9!n*i& '$s "(&b&&,$(!s ,!b!(>n (!<$("&( <($n"&6!n"! &
s !
!=!
=! in
in6!
6!,i
,i&"
&"$
$ '&
'&ss =&
=&''''&s
&s $ ,!
,!s<
s<!(
!(=!
=!*"
*"$s
$s 
!
! ,!
,!"!
"!*"
*"!n
!n <&
<&(&
(& s
(!<&(&*ión $ (!!6<'&@$ n$ <,i!n,$ ,&('!s s$ ,is"in"$

(!s<$
(!s<$ns
ns&b
&bi'i'i@
i@>n
>n,$
,$s!
s! <$
<$(( *
*&'
&'
i!
i!(( ,&
,&B$
B$ ,!
,!s<!
s<!(=
(=!*
!*"$
"$ $ <(
<(,i
,i,&
,& 
!
!
&!''$s s=(i!s!n.
< M&
M&n"
n"!n
!n!(
!( !n ó<
ó<"i
"i6&
6&ss *$n
$n,i
,i**i$
i$n!
n!ss '$
'$ss bi
bi!n
!n!s
!s =&*
&*i'i'i"
i"&,
&,$s
$s <&(
&(&
& !'
*6<
*6<'i'i6i
6i!n
!n"$
"$ ,! s
sss '&
'&b$
b$(!
(!s
s n$ <
<,i
,i!n
!n,$
,$ ,&
,&('
('!s
!s s
s$
$ ,i
,is"
s"in
in"$
"$ +
(!s<$ns&bi'i@>n,$s! <$( *&'i!( ,&B$ ,!s<!(=!*"$ $ <(,i,& ! s=(&n
'$s 6is6$s.
 A*
A*&"
&"&(
&( + *
*6<
6<'i'i(( "$
"$,&
,&ss '&
'&ss ,i
,is<
s<$s
$si*
i*i$
i$n!s
n!s ! ,i*
,i*"!
"! R$
R$&
&ss M&
M&(!
(!"" <&(
<&(&
&
(!9'&( '& <($"!**ión ,! ss bi!n!s ! ins"&'&*i$n!s + !s<!*;=i*&6!n"! ,!
'$s ! s! !n*!n"(&n b&$ s *s"$,i&.
( A"
A"!n
!n,!
,!(( *$
*$n
n <(
<($n
$n"i"i"
",
, + *$
*$("
("!s
!s;&
;& & '$
'$ss *'
*'i!
i!n"
n"!s
!s + <(
<($#
$#!!
!!,$
,$(!
(!ss ,! '&
E6<(!s& + !n 9!n!(&' &' <b'i*$ ! &*,& & R$&s M&(!".
s C$
C$6
6ni
ni*&
*&(( & s !
!=!
=! ,!n"(
,!n"($
$ ,! '& <(i6!(
<(i6!(&
& :$
:$(&
(& ,! '& $(n&,
$(n&,&
& &*
&*!(
!(*&
*& ,!
*&'
*&'
i!
i!(( !n
!n=!
=!(6
(6!,&
!,&,
, $ &**
&**i,
i,!n
!n"!
"! 
!
! '! i6
i6<i
<i,&
,& &si
&sis"
s"i(
i( &' *!
*!n"
n"($
($ ,!
"(&b&$ *$n *&(9$ & <($b&( *$n ,$*6!n"$s s in&sis"!n*i&. E' "(&b&&,$(
<$,(> s!( #isi"&,$ <$( !' 6,i*$ ,! '& E6<(!s& *&n,$ s"& ,is<$n9& '&
#!(i=i*&*ión ,! "&'!s *&s&s. Asi6is6$ !' "(&b&&,$( ,!b!(> *$6ni*&(
*$n n& &n"i*i<&*ión n$ 6!n$( ,! ,$s s!6&n&s '$s !#!n"&'!s
!#!n"&'!s *$n"($'!s
6,i*$s ! <$( 6$"i#$s ,! s&', ,!b& <(&*"i*&(s! 6is6$s ! ,!b!(>n
s!( ,!bi,&6!n"! ss"!n"&,$s *$n ,$*6!n"$s *!("i=i*&,$s <$( !' *!n"($
,! s&', (!s<$ns&b'! ,! s <(>*"i*&.
" Asis"
Asis"i(
i( & '&s
'&s (!ni$n!s
(!ni$n!s & '&s !
! s! '!s
'!s *$n#$!
*$n#$! *$n
*$n =in!s
=in!s ,! ins"(*
ins"(**ión
*ión
!n"(!n&6i!n"$ ,!s&(($''$ $ *&<&*i"&*ión.

 S$6!"!(s!
S$6!"!(s! & '&s !#&'&*i
!#&'&*i$n!s
$n!s ! R$&s
R$&s M&(!"
M&(!" ,is<$n9&
,is<$n9& <&(&
<&(& #!(i=i*&(
#!(i=i*&( '&
i,$n!
i,$n!i,
i,&,
&, ,! '$
'$ss $*
$*<
<&n"
&n"!s
!s ,! '$
'$ss <
<!s"
!s"$s
$s +
+$
$ s
sss <$
<$si
sibi
bi'i'i,&,
,&,!s
!s ,!
,!s&(($''$.
# Ob
Obs!
s!(#&
(#&(( !n "$
"$,$
,$ 6$
6$6!
6!n"
n"$
$ !' 6>
6>i
i6$
6$ s!*
s!*(!"
(!"$
$ <($
<($=!
=!si
si$n
$n&'
&' + &b
&bs$
s$'
'"&
"&
,is*(!*ión
,is*(!*ión &bs"!nin,$s!
&bs"!nin,$s! ,! ,i#'9
,i#'9&(
&( & "!(*!($
"!(*!($s
s in*'+!n,$ & 6i!6b(
6i!6b($s
$s
,! s =&6i'i& in=$(6&*ión s$b(! '&s &*"i#i,&,!s ,! '& E6<(!s& !n 9!n!(&'
+ !n <&("i*'&( ,! '&s &*"i#i,&,!s +$ <'&n!s ,! '& ,!<!n,!n*i& $ >(!& !n
'& *
*&'
&' ,!
,!s!
s!6<
6<!B
!B&
& s
sss '&
'&b$
b$(!
(!ss "&
"&'!
'!ss *$
*$6$
6$ <$
<$';';"i"i*&
*&ss ,! *$
*$6<
6<(&
(&

*&6<&B&s <($6$*i$n!s (!b&&s +$ ,!s*!n"$s ! &n n$ :bi!s!n

si,$ ,&,$s & *$n$*!( &' <b'i*$ !n"(! $"($s.
Z V!s"i( *$((
((!*
!*""&6!n"! + !s"&( ,!bi
bi,
,&6!n"
n"!
! &s!&,
&,$
$ ,(&
(&n
n"! s
<!(6&n!n*i& !n !' *!n"($ ,! "(&b&$ ,!bi!n,$ &*&"&( '&s in,i*&*i$n!s ,!
'& E6<(!s& (!s<!*"$ ,! '& #!s"i6!n"& *$("! ,! *&b!''$ + $"($s !'!6!n"$s
(!'&*i$n&,$s *$n !' &s<!*"$ <!(s$n&' s$b(! "$,$ !n !' *&s$ ,! '$s
"(&b&&,$(!s ! "i!n!n "(&"$ ,i(!*"$ *$n !' <b'i*$ i!n!s ,!b!(>n s&(
!' n
ni=i=$(
$(6!
6! *$
*$6<
6<'!
'!"$
"$ 
!
! '$
'$ss i,
i,!n
!n"i"i=i=i
!
! *$
*$6$
6$ "(
"(&b
&b&
&&,
&,$(
$(!s
!s ,! '&
E6<(!s&.
 C6
C6<'i
<'i(( *$n n (!n,
(!n,i6i
i6i!n"
!n"$
$ !=!*"i#$
!=!*"i#$ ,! '&b$( ,! '&s (!9'&s
(!9'&s $ <&
<&"&s
"&s !
R$&s
R$&s M&(!" ,i*"!
,i*"! $ ,is
,is<$n
<$n9&
9& s$b(! !' <&(
<&("i*
"i*'&
'&(
( *$ns"i
*$ns"i"+
"+!n,
!n,$
$ !'
in*6<'i6i!n"$ (!i"!(&,$ ,! "&'!s (!9'&s  $b'i9&*i$n!s !s<!*;=i*&s n&
!#i,!n*i& ,! (!n,i6i!n"$ ,!=i*i!n"! !n (!'&*ión "&n"$ *$n '& *&<&*i,&, ,!'
<($<i$ "(&b&&,$( *$6$ "&6bin !n (!'&*ión *$n !' (!n,i6i!n"$ <($6!,i$
,! $"
$"($
($ss "(
"(&b
&b&
&&,
&,$(
$(!s
!s 
!
! ,!
,!s&
s&((
(($'
$''&
'&n
n s
sss '&
'&b$
b$(!
(!ss !n '&
'&ss 6i
6is6
s6&s
&s
*$n,i*i$n!s.
+ A#$
A#$*&(s
*&(s!
! !n "$,
"$,$
$ 6$6!n"$
6$6!n"$ & '& *$6<'!"&
*$6<'!"& s&"is=&
s&"is=&**i
**ión
ón ,! '$s *'i!n"!s
*'i!n"!s ,!
R$&
R$&ss M&
M&(
(!"
!" &"
&"!n
!n,i
,i!n
!n,$
,$ s
sss (!
(!
!(
!(i6
i6i!
i!n"
n"$s
$s ,! &s
&s!s
!s$(
$(;&
;& !n s
sss
*$6<(&s !' *$((!*"$ (!9is"($ ,! s <&9$ + *&6bi$ &s; *$6$ "&6bin ,!
'&s ,!#$'*i$n!s +$ *&6bi$s ,! 6!(*&,!(;& + $(i!n"&*ión !n "$,$ *&n"$
<,i!(&n (!!(i( ,! '$s s!(#i*i$s ! in=(&!s"(*"(& ,! '& "i!n,& ,! R$&s
M&(!" &"!n,in,$'!s *$n *$("!s;& + &6&bi'i,&,.

Art. 16.C&'i!( ,is6in*ión in"!n*i$n&' ,!' (!n,i6i!n"$ s!(> *$nsi,!(&,$ *$6$
=&'"& + s! &<'i*&(> &' in=(&*"$( '$ ,is<!s"$ <$( !' $(,!n&6i!n"$ '&b$(&' #i9!n"!.
Art. 17.Es"& "!(6in&n"!6!n"! <($:ibi,$ & '$s "(&b&&,$(!s ,! R$&s M&(!"
& Pb'i*
Pb'i*&(
&( *$6!n"
*$6!n"&(
&( $ ,i#'9&( ,! *&'i!
*&'i!(( 6&n!(& & "!(*!($s
"!(*!($s *$6!"i!n,$
*$6!"i!n,$
in=i,!n*i& in=$(6&*ión (!'&"i#& & '&s $<!(&*i$n!s n!9$*i$s + &*"i#i,&,!s ,!
R$&s M&(!" &' i9&' ! '&s ,is<$si*i$n!s ,! *&'i!( ;n,$'! &,$<"&,&s
<$( '& &,6inis"(&*ión ,! '& E6<(!s&.
b Us
Us&(
&( $ <(
<($<$
$<$(*
(*i$
i$n&(
n&( & "!
"!(*!
(*!($s
($s in
in=$
=$(6
(6&*
&*ió
ión
n (!=
(!=!(!
!(!n"
n"!
! & '$
'$ss n!
n!9$
9$*i
*i$s
$s
in"!(!s!s  $<!(&*i$n!s ,! *'i!n"!s $ <($#!!,$(!s ,! R$&s M&(!" !

<$( s n&"
n&"(&'
(&'!@&
!@& "!n
"!n9&n
9&n *&(
*&(>*"
>*"!(
!( (!s
(!s!(#&
!(#&,$
,$ $ *$n
*$n=i,
=i,!n*
!n*i&'
i&'?? &s; *$6
*$6$
$
ss"(&!( $ "i'i@&( ,$*6!n"$s ,! R$&s M&(!" *$n !' 6is6$ =in sin '&
&"$(i@&*ión ,!bi,&.
* $(6'
$(6'&(
&( ,!*'&(&*i$n!
,!*'&(&*i$n!ss <b'i*&s
<b'i*&s $ <!(i$,;s"i
<!(i$,;s"i*&s
*&s !n n$6b(!
n$6b(! ,! '& E6<(!s&
E6<(!s&
!*!<"$ !n '$s *&s$s !n ! s! !n*!n"(!n ,!bi,&6!n"! =&*'"&,$s <&(&
!''$ <$( <&("! ,! '& G!(!n*i&.
, O*<&(s
(s!
! &n !n :$
:$((&s ! n$ s!&n ,! "(&
(&b&
b&$ ,! n!9$*
$*ii$s $
"(&ns
"(&ns&**
&**i$
i$n!
n!ss 
!
! <
<!,&
!,&n
n s!
s!(( *$
*$n"
n"(&
(&<
<!s"
!s"$s
$s $ *$
*$6<
6<!"
!"i"i"i#
i#$s
$s *$
*$n
n '$
'$ss
in"!
in"!(!
(!s!
s!ss ,! '& E6
E6<(
<(!s
!s&
& + !=
!=!*
!*"
"&(
&( *
*&'
&'
i!
i!(( n!
n!9$
9$*i
*i$
$  $<
$<!(
!(&*
&*ió
ión
n
!s<!*'&"i#& <$( <($<i& *!n"& $ ,! "!(*!($s.
! O*<&(s
O*<&(s!
! ,(&n"! !'
!' :$(&(i$ ,!
,! '&b$(!s !n !'
!' *!n"($ ,!
,! "(&b&$ $ =!(&
=!(& ,! '
,! &sn"$s !"(&B$s & ss <($<i&s =n*i$n!s.
= Us
Us&(
&( '$
'$9$"
9$"i<
i<$
$ (&
(&@ó
@ón
n s$
s$*i
*i&'
&' n$
n$6b
6b(!s
(!s *$6!(*i
*$6!(*i&'
&'!s
!s $ <&
<&<!
<!'!
'!(;
(;&
& ,! R$
R$&
&ss
M&(!" sin '& &"$(i@&*ión ,! '& A,6inis"(&*ión.
9 P($<i*i
P($<i*i&(
&( $ in"!(#!ni(
in"!(#!ni( sin
sin &"$(i@&*ión
&"$(i@&*ión ,! '& A,6inis
A,6inis"(&*i
"(&*ión
ón !n (!ni$n!s
(!ni$n!s $
&s&6b'!&s ,!n"($ ,! '&s ins"&'&*i$n!s ,! R$&s M&(!" $ =!(& ,! !''&s
! $(i9in!n '& in"!((<*ión ,! '&b$(!s ,!' <!(s$n&'.
: In
In9(
9(!s
!s&(
&( &' '$*&'
'$*&' ,! '& E6<(!s
E6<(!s&
& ó 
!,&
!,&(s!
(s! ,!n"(
,!n"($
$ ,!
,!'' 6i
6is6
s6$
$ =
=!(&
!(& ,!'
:$(&(i$ n$(6&' sin &"$(i@&*ión <(!#i& &s; *$6$ in9(!s&( sin &"$(i@&*ión
!<(!s& & >(!&s (!s"(in9i,&s ,! '& E6<(!s&. Asi6is6$ ,(&n"! !' 9$*! ,!
s <!(i$,$ #&*&*i$n&' '$s "(&b&&,$(!s !s">n <($:ibi,$s ,! in9(!s&( & '$s
&6bi!n"!s ,! "(&b&$ ,! R$&s M&(!" sin '& &"$(i@&*ión <(!#i& ,! '&

G!(!n*i& $ ,! s !=! ,i(!*"$.
i C$
C$n*
n*(
((i
(i(( & "(&
(&b&
b&&
&(( !n !s
!s"&
"&,$
,$ ,! !b
!b(i
(i!,
!,&,
&, $ b&
b&$ '& in=
n='
'!n
!n**i& ,!
!s"<!=&*i!n"!s.
 $6!n"&( $ <&("i*i<&( !n ,is*si$n!s $ (iB&s ,!n"($ ,!' *!n"($ ,! "(&b&$ $
&s6i( *&'i!( $"(& &*"i", ! ,is"(&i9& &' <!(s$n&' !n !' *6<'i6i!n"$
,! ss =n*i$n!s.
 In
In9(
9(!s
!s&(
&( &' *!
*!n"
n"($
($ ,! "(
"(&b&
&b&$
$ *
*&'
&'
i!
i!(( *'
*'&s
&s!
! ,! &(
&("!
"!=&
=&*"
*"$s
$s 
!
! <
<!,
!,&n
&n
,is"
,is"(&!
(&!(( s &"
&"!n
!n*i
*ión
ón *$
*$6$
6$ '& ,! '$
'$ss ,!
,!6>
6>ss "(
"(&b
&b&
&&,
&,$(!
$(!s
s &s
&s;; *$
*$6$
6$

,!,i*&(s! & !9$s ,! &@&( :&*!( &<!s"&s #!n,!( $ *$6<(&( &(";*'$s ,!

*&'i!( n&"(&'!@&.
' In
In9(
9(!s
!s&(
&( &' *!n"($
*!n"($ ,! "(&b&
"(&b&$
$ &(6&s
&(6&s ,! =!9$
=!9$ $ ,! *&'
*&'i
i!(
!( $"(&
$"(& *'&s!
*'&s! 
$"($ "i<$ ,! $b!"$ ! <!,& $(i9in&( ,&B$s <$( &**i,!n
&**i,!n"!s
"!s s&'#$ *&n,$
!s""n !
!s !<(
<(!s
!s&6
&6!n
!n""! &"
"$(
$(i@
i@&,
&,$s
$s <&(
&(&
& !'
!''$
'$ <$
<$(( '& G!(
!(!!n*
n*i&
i& $ '&
A,6inis"(&*ión $ *&n,$ <$( (&@$n!s ,! "(&b&$ s! s"i=i! + !s"n
,!bi,&6!n"! =&*'"&,$s <&(& !''$.
6 O(9&
O(9&ni@&
ni@&(( $ (!&
(!&'i@
'i@&(
&( *$'
*$'!*"
!*"&s
&s (i=&s
(i=&s *$b
*$b(&n@
(&n@&
& <($
<($<&9&
<&9&n,&
n,& $ #!n
#!n"&s
"&s ,!
*&'i!( n&"(&'!@& ,!n"($ ,!' *!n"($ ,! "(&b&$ + &n =!(& ,! s"! !n
:$(&s ,! "(&b&$.
n Ob"!n
Ob"!n!(
!( <(s"&6$s
<(s"&6$s ,>,i#&s
,>,i#&s $ =&#$(!s ,! *&'i!
*&'i!(( *'&s! ,! '$s
'$s *'i!n"!s
*'i!n"!s $
<($#!!,$(!s ,! '& E6<(!s&.
$ C&s&( ,&B$
,&B$ & '& in=(&!s"(
in=(&!s"(*"(&
*"(& $ &'
&' 6$bi'i&(i$
6$bi'i&(i$ ,!
,! R$&s M&(!".
M&(!".
< A<($
A<($<i
<i&(
&(s!
s! "
"i'i'i@
i@&(
&( $ ,i
,is<
s<$n
$n!(
!( ,! '$
'$ss bi
bi!n
!n!s
!s #!
#!:;
:;*
*'$
'$ss $ #&
#&'$
'$(!
(!ss ,!
S<!(6!(*&,$s E' S<!( s!& ! s! !n*!n"(!n $ n$ b&$ *s"$,i& !n
b!n!
b!n!=i=i*i
*i$
$ <(
<($<
$<i$
i$ $ ,! "!
"!(*
(*!(
!($s
$s + !n <!
<!(
(i
i*i
*i$
$ ,! R$
R$&
&ss M&
M&(
(!"
!".. L&
in$bs!
in$bs!(#&n
(#&n*i&
*i& ,! !s"
!s"&
& <($:
<($:ibi
ibi*ió
*ión
n *$n
*$ns"i
s"i"+
"+!
! =&
=&'"&
'"& ! s! &<(
&<(!*i
!*i&
& *$n
<(!s*
<(!s*in
in,!
,!n*i
n*i&
& ,!
,!'' #&
#&'$
'$(( !*$
!*$nó6
nó6i*$
i*$ ,!
,!'' bi
bi!n
!n &<(
&<($<
$<i&
i&,$
,$ $ ,!
,!'' <!
<!(
(i
i*i
*i$
$
*&s&,$ + &n *&n,$ '& &<($<i&*ión (!s'"! =(s"(&,&.
 &'
&'"&6
"&6i!n
i!n"$
"$ ,!' (!s<
(!s<!"$
!"$ !n *&
*&'
'i!(
i!( =$(6&
=$(6& & '$s *'i!n"!
*'i!n"!s
s <($#
<($#!!,
!!,$(!s
$(!s
!=! *$6<&B!($s ,! "(&b&$ $ <b'i*$ !n 9!n!(&' ! &*,& & '$s '$*&'!s
,! R$&s M&(!". C$ns"i"+! &'"&6i!n"$ ,! (!s<!"$ !' s$ ,! '!n9&! $

9!s"
9!s"$s
$s 9(
9($s
$s!($
!($s
s ,!
,!s*$
s*$("
("!s
!s!s
!s $ in
in&<
&<($<
($<i&
i&,$s
,$s !n !' *!n
*!n"(
"($
$ ,! "(
"(&b
&b&
&$
$
*$ns"i"+!n,$ n& &9(&#&n"! s "i'i@&*ión ,!'&n"! ,! *'i!n"!s <($#!!,$(!s
$ <b'i*$ !n 9!n!(&'.
( R!
R!<(
<($,
$,*
*i(
i( <(
<($9
$9(&
(&6&
6&ss ,! *ó
*ó6<
6<"
"$
$ i
in=
n=$(
$(6>
6>"i"i*$
*$s
s $ ,$
,$*
*6!
6!n"
n"&*
&*ió
ión
n
(!'&*i$n&,& sin &"$(i@&*ión !s*(i"&
!s* (i"& ,!' G!(!n"! $ A,6inis"(&,$(.
s O=
O=(!*
(!*!(
!( <(
<($9
$9(&
(&6&s
6&s ,! *ó
*ó6<
6<"
"$
$ 'i'i*!n
*!n*i
*i&,$
&,$ss $ ,!
,!s&
s&(($
(($''''&,
&,$s
$s <$
<$(( R$
R$&
&ss
M&(!" & "!(*!($s in*'+!n,$ *'i!n"!s *$n"(&"is"&s  $"(&s <!(s$n&s &!n&s
& S<!(6!(*&,$s E' S<!(.

" In
Ins"
s"&'
&'&(
&( $ s
s&(
&( !n n
n&
& *$
*$6<
6<"
"&,
&,$(
$(&
& ,! R$
$&s
&s M&(
&(!
!"" <(
<($9
$9(&
(&6
6&s ,!
*ó6<"$ in=$(6>"i*$s ! n$ :&+&n si,$ 'i*!n*i&,$s $ ,!s&(($''&,$s <$(
R$&
R$&ss M&(
&(!
!"" + <&
<&(&
(& '$s *
*&'
&'!s
!s n$ s! '! :&
:&++& ,&
,&,
,$ &' !6
!6<'
<'!&
!&,$
,$
&"$(i@&*ión !<(!s& ,! s$ <$( <&("! ,! '& A,6inis"(&*ión.
 &*!(
&*!( s
s$
$ ,! *&
*&'
'i
i!(
!( bi
bi!n
!n !n !s
!s<!
<!*i
*i&'
&' ,!
,!'' s!(
s!(#i
#i*i
*i$
$ "!
"!'!=
'!=ón
óni*
i*$
$ =&
=&

=$"$*$<i&s  $"($s !i<$s $ s!(#i*i$s ,! '& E6<(!s& <&(& &sn"$s ,!
;n,$'! <!(s$n&' $ &!n& & s '&b$(. E' *$s"$ <$( !' s$ in,!bi,$ $ n$
&"$
&"$(i
(i@&
@&,$
,$ s!
s!(>
(> ,!
,!'' *&
*&(9
(9$
$ ,!
,!'' "(
"(&b
&b&
&&,
&,$(
$( si
sin
n 
!
! !s
!s"$
"$ si
si9n
9ni=i=i
i!
!
&"$(i@&*ión i6<';*i"& ,!' s$ ,! '$s !i<$s $ s!(#i*i$s.
# Us
Us&(
&( '$
'$ss bi
bi!n
!n!s
!s ,in
in!(
!(&(
&(i$
i$ss ,! '& E6
E6<(
<(!s
!s&
& $b
$b"!
"!ni
ni,$
,$ss ,! '&
'&ss #!
#!n"
n"&s
&s
(!&'i
(!&'i@&
@&,&s
,&s <&
<&(&
(& *$
*$n*
n*!,!
!,!(s
(s!
! $ *$
*$n*
n*!,
!,!(
!( & "!
"!(*!
(*!($
($ss <(
<(s
s"&
"&6$
6$ss si
sin
n '&
&"$(i@&*ión !<(!s& ,! '& G!(!n*i& $ A,6inis"(&*ión.
Z In
In*
*((i
((i(( !n *&
*&'
'i
i!(
!(&
& ,! '$
'$ss &*
&*"$
"$ss 
!
! *$
*$n=
n=$(
$(6!
6! & '&
'&ss ,i
,is<$
s<$si
si*i
*i$n
$n!s
!s
'!9&'!ss #i9
'!9&'! #i9!n"
!n"!s
!s *$ns
*$ns"i"
"i"+&
+&n
n =&'
=&'"&s
"&s $ "(&
"(&s9(
s9(!si
!si$n!
$n!ss ,! ,is<
,is<$si
$si*i$
*i$n!s
n!s
'!9&'!s.
CA0ITULO ?
DE LA ADMISION DE LOS TRABA4ADORES
Art.
Ar 1.L& s!'!**ión + *$n"(&"&*ión ,! <!(s$n&' !s ,! *$6<!"!n*i& ,! '&
t. 1.
G!(!n*i&
G!(!n*i& G!n!(&' ,! R$&s M&(!" + *$((!s<$n,! &' >(!& ,! (!*(s$
(!*(s$ss :6&n$s
'& &,6inis"(&*ión ,! '$s (!s<!*"i#$s <($*!s$s.
Art. 18.L$s <$s"'&n"!s ! (!n!n '$s (!isi"$s !s"&b'!*i,$s + &<(!b!n !'
<($*!s$ ,! s!'!**ión <(!s!n"&(>n &n"!s ,! s in*$(<$(&*ión & R$&s M&(!" '$s

,$*6!n"$s ! s! '!s :&+& !i9i,$ '$s *&'!s ,!b!(>n s!( &"n"i*$s +
*$n"!n!( in=$(6&*ión #!(&@
CA0ITULO ?I
DE LA
L A CA0ACITACION
CA0ACITACION
Art. 1.T$,$ "(&b&&,$( ! (!*ib& *(s$s ,! *&<&*i"&*ión <$( *!n"& ,! R$&s
M&(
M&(!"
!" s! *$
*$6<
6<($
($6!"
6!"!
! & *$
*$n"
n"(i
(ibi
bi(( *$
*$n
n '$
'$ss *$n
*$n$*
$*i6
i6i!
i!n"
n"$s
$s &,
&,
i(i
i(i,$
,$ss !n
b!n!=i*i$ ,! '& E6<(!s&.

Art. 1;.Es (!isi"$ <&(& ! '& E6<(!s& =in&n*i! *(s$s ,! *&<&*i"&*ión ! !'
"(&b&&,$( ss*(ib& !n =$(6& <(!#i& n C$n#!ni$ ,! C&<&*i"&*ión !n !' ! s!
=i&(>n '&s *$n,i*i$n!s ,! '& 6is6&.
CA0ITULO ?II
DEL HORARIO DE TRABA4O

Art. 1<.En <(in*i<i$ '& $(n&,& ,! "(&b&$ !s '& 6>i6& <!(6i"i,& <$( '!+ !n
"(6in$s ,! :$(&s !=!*"i#&s ,! '&b$( & '& s!6&n& <,i!n,$ s!( 6$,i=i*&,&
'ib(!6!n"! <$( '& &,6inis"(&*ión ,! R$&s M&(!" ,! &*!(,$ & ss n!*!si,&,!s
&,6ini
&,6inis"(
s"(&"i
&"i#&s
#&s + $<!(
$<!(&"i
&"i#&s
#&s si!
si!6<(!
6<(! ,!n
,!n"($
"($ ,!' 6&(
6&(*$
*$ ,! '&s ,is
,is<$s
<$si*i
i*i$n!
$n!ss
'!9&'!s #i9!n"!s. E' (!s<$ns&b'! ,!' *$n"($' ,! &sis"!n*i& + <n"&'i,&, ,! '$s
"(&b&&,$(!s !s '& !n*&(9&,& $ !=& ,! <is$ ,&n,$ *!n"& &' !=! ,!' >(!& ,!
(!*(s$s :6&n$s i!n !s !' (!s<$ns&b'! ,i(!*"$.
Art. 3.L$s ,;&s + !' :$(&(i$ ,!n"($ ,!' *&' !' "(&b&&,$( s! $b'i9& & <(!s"&( ss
s!(#i*i$s s!(>n s!B&'&,$s <$( R$&s M&(!" ,! &*!(,$ & '&s n!*!si,&,!s ,!'
s!(#i*i$ + & '& n&"(&'!@& ,! '&s '&b$(!s <&(& '&s *&'!s :&+& si,$ ,!si9n&,$ !'
"(&b&&,$(.
Art. 31. L$s :$(&(i$s !s"&b'!*i,$s in,i*&n '& ,(&*ión *$6<'!"& ,! '& $(n&,&.
C&'i!( *&6bi$ ,! ($<&s &s!$  $"(& &**ión ! s! (!i!(& !=!*"&( ,!b!
:&*!(s! &n"!s ,! '& :$(& ,! in9(!s$ + ,!s<s ,! '& :$(& ,! s&'i,& + =!(& ,!'
'$*&' ,! '& !6<(!s
!6<(!s&.
&. C$6$ n$(6& 9!n!(&' *&,& "(&b&&,$( ,!b!(> !n*$n"(&(s!
!n s <!s"$ !n '& :$(& =i&,&
=i&,& <&(& !' ini*i
ini*i$
$ ,! ss '&b$(!s + <!(6&n!*!(>
<!(6&n!*!(> !n '
:&s"& '& :$(& =i&,& <&(& ! s"&s *$n*'+&n.

Art. 33.Si s! =i&(&n ,$s $ 6>s "(n$s ,! "(&b&$ *$((!s<$n,!(> & R$&s M&(!"
,!"!
,!"!(6
(6in
in&(
&( 
!
! "(
"(&b&
&b&&
&,$(
,$(!s
!s ,!
,!b!(
b!(>n
>n '&
'&b$
b$(&
(&(( !n *&
*&,&
,& "
"(n
(n$
$ + '& =$
=$(6
(6&
& ,!
($"&*ión. L& E6<(!s& <$,(> *&6bi&( & n "(&b&&,$( & ,i=!(!n"!s "(n$s ,!n"($
,! '$s ';6i"
';6i"!s
!s ! s!B&'& !' $(,!n&6i
$(,!n&6i!n"$
!n"$ '!9&'
'!9&' #i9!n"!
#i9!n"!.. Nin9
Nin9n
n "(&b&
"(&b&&,$(
&,$(
<$,(> *&6bi&( ,! "(n$ ni :&*!( <!(6"&s <$( <($<i& ,!"!(6in&*ión.
Art. 36. L$s "(&b&&,$(!s "!n,(>n ,!(!*:$ & ,!s*&ns$ <$( (!=(i9!(i$ "i!6<$ ,!
&'i6!n"&*ión <&(*i&' *+& ,(&*ión s!(> ,! %/ 6in"$s <$( $(n&,& s!9n s!&
!s"&b'!*i,$ <$( '& G!(!n*i& ,! R$&s M&(!". En &'9n$s *&s$s '& G!(!n*i& ,!'
*!n"($ ,! "(&b&$ <!,! !s"i6&( n!*!s&(i$ =i&( n "i!6<$ &,i*i$n&' ,! ,!s*&ns$

*$6<'!6!n"&
*$6<'!6!n"&(i$
(i$ ''&6&,$
''&6&,$ b(!&. L$s ,!s*&ns$s
,!s*&ns$s <$( (!=(i9!(i$ + '$s ,!s*&ns$s
,!s*&ns$s
*$6<'!6!n"&(i$s si '$s :bi!(& s$n <($9(&6&,$s !n '$s :$(&(i$s ,! "(&b&$
<!($ n$ s$n *$6<"&b'!s *$6$ :$(&s !=!*"i#&6!n"! '&b$(&,&s ,! '& $(n&,&. En
*&s$ ,! ! !' "(&b&&,$( "$6&s! 6>s "i!6<$ ,!' !s"&b'!*i,$ <&(& !' (!=(i9!(i$ $
,!s*&ns$
,!s*&ns $ *$6
*$6<'!
<'!6!n"
6!n"&(i
&(i$
$ '! s!(> &<'
&<'i*&
i*&b'!
b'! n& s&n
s&n*ió
*ión
n ,is
,is*i<
*i<'in
'in&(i
&(i&
& sin
<!(i*i$ ,!' ,!s*!n"$ ,! ss (!6n!(&*i$n!s ! *$((!s<$n,& !=!*"&( !n
=$(6& <($<$(*i$n&' &' !*!s$ ,! "i!6<$ "i'i@&,$.
Art. 37.L& <(!s"&*ión ,! s!(#i*i$s !n :$(&s !"(&s !s #$'n"&(i&? sin !6b&(9$
"!n,(> *&(>*"!( $b'i9&"$(i$ *&n,$ :&+& si,$ !<(!s&6!n"! &*$(,&,& !n *&s$s
,! *&
*&6<
6<&B
&B&s
&s <(
<($6
$6$*
$*i$
i$n&
n&'!
'!ss ,! #!
#!n"
n"&s
&s <(
<(!<
!<&(
&(&*
&*ió
ión
n ,! b&
b&'&
'&n*
n*!s
!s $ ,!
!6!(9!n*i&s & *&s&s ,! "(&s"$(n$s !n '& 6&(*:& n$(6&' ,! '&s &*"i#i,&,!s ,!
R$&s M&(!".
Art. 3.S! ,!=in! *$6$ :$(&s !"(&s $ s$b(! "i!6<$ '$s "(&b&&,$s (!&'i@&,$s
(!&'i@&,$s
!n !*!s$ ,! '& $(n&,& s!6&n&' n$(6&' + ! *!n"!n *$n &"$(i@&*ión <(!#i&
,! '& !=&"(& *$6<!"!n"!.
Art. 38. Es =&*'"&, !*'si#& ,! R$&s M&(!" &"$(i@&( &s; *$6$ s<(i6i( '&
<(!s"&*ión ,! s!(#i*i$s !n :$(&s !"(&$(,in&(i&s.
CA0ITULO ?III
DEL CONTROL DE ASISTENCIA Y 0UNTUALIDAD
Art. 3.R$&s M&(!" !s"&b'!*!(> 6!*&nis6$s ,! *$n"($' ,!' in9(!s$ + s&'i,& ,!
"$,$s '$s "(&b&&,$(!s. L$s "(&b&&,$(!s !s">n $b'i9&,$s & (!9is"(&( ss in9(!s$s
+ s&'i,
s&'i,&s
&s !n "&(!"&s 'ib($s =$(6'&(i$s
=$(6'&(i$s $ *&'
*&'i!(
i!( $"($ 6!,i$ ,! *$n"($
*$n"($'' =;si*
=;si*$
$
6!*>ni*$ $ !'!*"(óni*$ ! R$&s M&(!" ,!"!(6in!.
Art. 3;.R$&s M&(!" *&'i=i*&(> '& &s!n*i& ,!' "(&b&&,$( *$6$ s"i=i*&,& ,!
&*!(,$ *$n '&s <(!b&s ! !' <($<i$ "(&b&&,$( &<$("! &n"! *&,& si"&*ión
*$n*(!"& !n '& =$(6& + <'&@$ s!B&'&,$ <$( '& '!+ si!n,$ $b'i9&*ión ,!' "(&b&&,$(
&<$("&( ,i*:&s <(!b&s & '& 6&+$( b(!#!,&,.
Art. 3<. L& *&'i=i*&*ión ,! n& &s!n*i& *$6$ s"i=i*&,& $ ins"i=i*&,& "!n,(>
!=!*"$
!=!*"$ss <&(
<&(&
& '& &<'
&<'i*&
i*&*ió
*ión
n ,! s&n
s&n*i$
*i$n!s
n!s ,is
,is*i<
*i<'in
'in&(i
&(i&s
&s + <&(& ,!"!(6in&
,!"!(6in&(( '&
<($*!,!n*i& $ i6<($*!,!n*i&
i6<($*!,!n*i& ,!' <&9$ ,! '& (!6n!(&*ión ,!' 9$*! #&*&*i$n&'
+ ,! $"($s b!n!=i*i$s '&b$(&'!s &<'i*&b'!s.

Art. 6.T$,$ "(&b&&,$( ,!b!(> ini*i&( ss '&b$(!s !n '&s :$(&s s!B&'&,&s <&(&
!' "(n$
"(n$ &' *&
*&'' :&+& si,$ &si9n&,
&si9n&,$.
$. R$
R$&s
&s M&(!"
M&(!" s! (!s!(#&
(!s!(#& !' ,!(
,!(!*:
!*:$
$ ,!
!#&'&( si n (!"(&s$ !s s"i=i*&,$ $ n$.
Art.
Art. 61. E' *$n"($' ,! &sis"!n*i& s! :&(> <$( !' (!9is"($ !n =$(6& <!(s$n&' <$(
6!,i$ ! ,is<$n9& '& G!(!n*i& ,! R$&s M&(!" + !s"&(> s!"$ & '&s si9i!n"!s
(!9'&s *$n <(!s*in,!n*i& ,!' 6!,i$ ,! *$n"($' &,$<"&,$
& E' (!9is"
(!9is"($
($ ,! in
in9(!
9(!s$
s$ s! <(
<($,
$,*i
*i(>
(> &' 6$
6$6!
6!n"
n"$
$ !n ! !' "(&b&
"(&b&&,
&,$(
$(
in9(!s! !=!*"i#&6!n"! & '& '&b$( + 'is"$ !n s <!s"$ ,! "(&b&$ *&6bi&,$
+$ &((!9'&,$ <&(& ini*i&( '& $(n&,&.
b Asi
Asi6is
6is6$
6$ !' (!9is"(
(!9is"($
$ ,! s&'
s&'i,&
i,& s! ,!b! !=!*"&
!=!*"&(( &' 6$6
6$6!n"
!n"$
$ ,! ! !'
"(&b&&,$( &b&n,$n! s <!s"$ ,! "(&b&$.
* C&,& "(&b&&,$
"(&b&&,$(( !s (!s<$ns&b'!
(!s<$ns&b'! ,!
,! (!9is"(&(
(!9is"(&( *$((!*"&6!n"
*$((!*"&6!n"!
! ss in9(!s$s
in9(!s$s +
s&'i'i,&s
s& ,&s.. Es
Es"&
"& &b
&bs$
s$'
'"&
"&6!
6!n"
n"!
! <(
<($:i
$:ibi
bi,$
,$ 
!
! n "(
"(&b&
&b&&
&,$(
,$( (!9
(!9is
is"(
"(!
! !'
in9(!s$ $ s&'i,& <$( $"($ "(&b&&,$( *$ns"i"+!n,$ =&'"& & '& b!n& =!
'&b$(&'.
, Si !'
!' "(&b
"(&b&
&&,
&,$(
$( n$"&
n$"&(&
(& &'9
&'9n
n !(($(
!(($( &' (!9
(!9is
is"(
"(&(
&(s!
s! ,!b!
,!b! ,&(
,&( *!n"
*!n"&
&
in6!,i&"&
in6!,i&"& &' >(!& (!s<$ns&b'!
(!s<$ns&b'! ,!' *$n"($' ,! &sis"!
&sis"!n*i&
n*i& + <n"&
<n"&'i,&,
'i,&, ,!'
*!n"($ ,! "(&b&$.
! C
C&n
&n,$
,$ !' "(
"(&b
&b&
&&,
&,$(
$( "!
"!n9
n9&
& 
!
! s&
s&'i'i(( ,!
,!'' *!
*!n"
n"($
($ ,! "(
"(&b
&b&
&$
$ !n :$
:$(&
(&ss
'&b$(&b'!s ,!b!(> !n"(!9&( & '& s&'i,& ,!' *!n"($ ,! '&b$(!s '& (!s<!*"i#&
&"$(i
&"$(i@&*
@&*ión
ión ,! s !=
!=!
! in6
in6!,i
!,i&"$
&"$ &' >(!& (!s<$ns&b
(!s<$ns&b'!
'! ,!' *$n"($'
*$n"($' ,!
&sis"!n*i& + <n"&'i,&, ,!' *!n"($ ,! "(&b&$.

Art.
Art. 63.
63.L&s "&
"&(,&
(,&n@&
n@&ss 
!! (!9
(!9is
is"(
"(!
! n "(
"(&b
&b&
&&,
&,$(
$( s!(
s!(>n
>n &*
&*6
6'
'&,
&,&s
&s !n !'
*ó6<"$ 6!ns&' + s "$"&' s!(> ,!s*$n"&,$ ,!' :&b!( ! *$((!s<$n,&. E'
<!(s$n&' ! in*((& !n "&(,&n@&s s! :&(> &*(!!,$( & '&s s&n*i$n!s ! R$&s
M&(!" + '$s ,is<$si"i#$s '!9&'!s !s"&b'!@*&n. L&s "&(,&n@&s S<!(i$(!s & %/
s!s!n"& 6in"$s !n n 6is6$ ,;& s!(>n *$nsi,!(&,&s *$6$ &s!n*i& ,!'
"(&b&&,$( (!s!(#>n,$s! '& E6<(!s& !' ,!(!*:$ ,! i6<!,i( s in9(!s$.
Art. 66.L& &s!n*i& &' "(&b&$ +$ (!"i($ ,!' "(&b&&,$( !n :$(&s ,! '&b$(!s <$(
(&@$n!s ,!bi,&6!n"! s"i=i*&,&s + *$n *$n$*i6i!n"$ + &"$(i@&*ión <(!#i& ,! '&
G!(!n
G!(!n*i
*i&
& $ A,6i
,6ini
nis"
s"(&
(&*i
*ión
ón ,! R$
R$&
&ss M&
M&(
(!"
!" !s *$n
*$nsi
si,!(
,!(&,
&,&
& <!
<!(6
(6is
is$.
$. E'

"(&b&&,$( ! (!i!(& (!"i(&(s! ,!' *!n"($ ,! "(&b&$ ,(&n"! ss :$(&s ,!
'&b$
'&b$(( *
*&'
&'
i!
i!(&
(& =
=!(
!(&
& !' 6$
6$"i"i#$
#$ só
só'$
'$ <$
<$,(
,(>
> :&
:&*!
*!('
('$
$ si *
*!n
!n"&
"& *$
*$n
n '&
*$((!
*$((!s<
s<$n,
$n,i!
i!n"
n"!
! &"
&"$(i
$(i@&
@&*i
*ión
ón ,! s S
S<!
<!(i
(i$(
$( !
!(>(
(>(
i*
i*$
$ + '& G!
G!(!n
(!n*i
*i&.
&. E'
"(&b&&,$( ! :&9& s$ ,! n <!(6is$ ,!n"($ ,! '&s :$(&s ,! "(&b&$ ,!b!(>
(!9is"(&( s s&'i,& !n '$s sis"!6&s ,! *$n"($'. D! i9&' 6$,$ ,!b!(> (!9is"(&( s

in9(!s$. E' "i!6<$ n$ '&b$(&,$ ,(&n"! '$s <!(6is$s s!(> ,!s*$n"&,$ s&'#$
,is<$si*ión !n *$n"(&(i$ ,!' !=! in6!,i&"$ + ,!' S<!(i$( !(>(i*$ ,!' >(!& ,!
"(&b&$ (!s<!*"i#$.
CA0ITULO I
DE LAS ?ACACIONES
67. L$s "(&b&&,$(!s ! (!n&n '$s (!isi"$s !i9i,$s <$( '& '!+ "i!n!n
Art. 67.
,!(!*:$ ,!s<s ,! *6<'i( n &B$ ,! '&b$(!s & ,is=("&( ,! n ,!s*&ns$
#&*&*
#&*&*i$
i$n&
n&'' ,! "(
"(!i
!in"
n"&
& ,;
,;&s
&s *&
*&'!
'!n,
n,&(i
&(i$s
$s *$
*$n
n 9$
9$*!
*! ,! :&
:&b!
b!(!s
(!s.. E' ,!s
,!s*&
*&ns
ns$
$
#&*&*i$n&' ,!b! "$6&(s! !n !' "(&ns*(s$ ,!' &B$ si9i!n"! !n ! s! &,i(ió !'
,!(!*:$ + ,!n"($ ,! '$s $n*! 6!s!s <$s"!(i$(!s
<$s"!(i$(!s & '& =!*:& !n ! s! *6<'i
*6<'ió
ó !'
(!*$(, #&*&*i$n&' (!s<!*"i#$.
Art. 6.E' <!(s$n&' ! "!n9& & s *&(9$ i6<'!6!n"$s !i<$s "i'!s !ns!(!s
$ :!(
:!((&6i
(&6i!n"
!n"&s
&s ,! "(&
"(&b&
b&$
$ ,$*
,$*6!
6!n"$
n"$s
s !<!
!<!,i!
,i!n"!
n"!s
s !"*
!"*.
. ,!b
,!b!
! <$n
<$n!('
!('$s
$s &
,is<$si*ión ,! s !=! in6!,i&"$ <(!#i$ in#!n"&(i$ &n"!s ,! :&*!( s$ ,! ss

#&*&*i$n!s.
Art. 68.L&s #&*&*i$n!s s!(>n =i&,&s <$( &*!(,$ !n"(! !' "(&b&&,$( + !' !=!
&"$
&"$(i
(i@&
@&,$
,$ <&(
<&(&
& !'
!''$
'$.. A =&'"&
=&'"& ,! &*
&*!(
!(,$
,$ '& =!
=!*:
*:&
& ,!' in
ini*
i*i$
i$ ,!
,!'' ,!
,!s*
s*&ns
&ns$
$
#&*&*i
#&*&*i$n&
$n&'' s!(> =i&,&
=i&,& <$( R$
R$&s
&s M&(!".
M&(!". Nin
Nin9n
9n "(&b&&,
"(&b&&,$(
$( <$,(> ini*i&(
ini*i&( !'
,is=("! ,!' ,!s*&ns$ #&*&*i$n&' sin *$n"&( *$n '& &"$(i@&*ión + *$n"($' ,! ,i*:$
!=!.
Art. 6.E' <&9$ ,! '& (!6n!(&*ión #&*&*i$n&' s! :&(> !=!*"i#$ &n"!s ,! '&
=!*:& ,! ini*i$ ,!' 9$*! #&*&*i$n&'.
CA0ITULO 

DEL DESCANSO SEMANAL OBLIGATORIO

Art. 6;. E' "(&b&&,$( "i!n! ,!(!*:$ *$6$ 6;ni6$ & 24 :$(&s *$ns!*"i#&s ,!
,!s*&ns$ !n *&,& s!6&n&? 6is6$ ! "!ni!n,$ !n *!n"& '&s n!*!si,&,!s ,!
'& !6<(!s& s!(> =i&,$ <&(& *&,& "(&b&&,$( <$( R$&s M&(!".
CA0ITULO I
DEL 0AGO
0AGO DE LAS REMUNERACIONES
Art. 6<.E' <&9$ ,! (!6n!(&*i$n!s s! :&*! !=!*"i#$ !n *&&.
Art. 7.L$s "(&b&&,$(!s (!*ibi(>n '& b$'!"& ,! <&9$ ,! ss (!6n!(&*i$n!s
"!ni!n,$ "(!s ,;&s ,! <'&@$ <&(& i6<9n&( !' *$n"!ni,$ ,! '& 6is6& !n *&s$ ,!
n$ !s"&( ,! &*!(,$. L& E6<(!s& *$ns!(#& !n s <$,!( n& *$<i& ,! '& b$'!"&
i,n"i*& & '& ! !s !n"(!9&,& &' "(&b&&,$( '& 6is6& ! ,! n$ :&b!( si,$
i6<9n&,& !n !' <'&@$ in,i*&,$ s! !n"!n,!(> *$6$ #>'i,& <&(& "$,$ !=!*"$.
CA0ITULO II
DE LA HIGIENE Y SEGURIDAD
Art. 71. T$,$s '$s "(&b&&,$(!s !s">n $b'i9&,$s & *6<'i( '&s (!9'&s ,! :i9i!n! +
s!9(i,&, i6<&("i,&s <$( R$&s M&(!".
Art.
Art. 73.
73.R$
R$&
&ss M&
M&(!
(!"" 6&n"
6&n"!n
!n,(>
,(> n b$
b$"i"i
;n
;n !
!i
i<&
<&,$
,$ *$
*$n
n 6!
6!,i
,i*i
*in&
n&ss !
ins"(6!n"$s ,! <(i6!($s ,! &i'i$s !n *&,& n$ ,! ss *!n"($s ,! "(&b&$.
Art.
Art. 76
76.
.D! <(
<($,
$,*
*i(
i(s!
s! n &*
&**i
*i,!
,!n"
n"!
! $ n
n&
& !6
!6!(
!(9!
9!n*
n*i&
i& '& #;
#;*"
*"i6
i6&
& $ !'
*$6<&B!($ ,! "(&b&$ 6>s <(ói6$ $ i!n i!(& ! '$ <(!s!n*i! ,!b! ,&(
&#is$ in6!,i&"$ <&(& <(!s"&('! '$s &i'i$s ,! (9!n*i& *$n '$s 6!,i$s !is"!n"!s
!n !' *!n"($ ,! "(&b&$ $ *$n &!''$s ! <!,&n (&@$n&b'!6!n"! "i'i@&(s!.

Art. 77.L$s "(&b&&,$(!s s! !n*!n"(&n $b'i9&,$s & *$n*((i( & '&s *:&('&s +
<(>*"i*&s
<(>*"i*&s ! R$&s M&(!"
M&(!" $(9&ni
$(9&ni*!
*! *$n '& =in&'i,&,
=in&'i,&, ,! ! s! <(!<&(!n <&(&
*&s$s ,! !6!(9!n*i&.
Art. 7.L$s "(&b&&,$(!s !s">n $b'i9&,$s & s$6!"!(s! & '$s !>6!n!s 6,i*$s
! ,is<$n9& R$&s M&(!" $ ! !s"n <(!#i&6!n"! *$n#!ni,$s $ !s"&b'!*i,$s
<$(( '!+
<$ '!+.. Asi
si6i
6is6
s6$
$ !s"
!s">n
>n $b'
$b'i9
i9&,
&,$s
$s & *
*6<
6<'i'i(( '&
'&ss 6!
6!,i
,i,&
,&ss <(
<($=
$=i'i'>*
>*"i"i*&
*&ss $
*(&"i#&s <(!s*(i"&s <$( !' 6,i*$ <&(& !#i"&( !n=!(6!,&,!s $ &**i,!n"!s. L&
n!9&"i#& ins"i=i*&,& ,!' "(&b&&,$( & *&'i!(& ,! '&s $b'i9&*i$n!s !s"&b'!*i,&s
!n !s"! &(";*'$ ,&(> '9&( & '&s &**i$n!s ! s!B&'! '& '!+.

CA0ITULO III
DE LAS MEDIDAS DISCI0LINARIAS
D ISCI0LINARIAS
Art. 78. R$&s M&(!" !s "i"'&( ,! '&s =&*'"&,!s ,is*i<'in&(i&s ,!n"($ ,! '$s
';';6i
6i"!
"!ss !s
!s"&
"&b'
b'!*
!*i,
i,$s
$s <$
<$(( '& '!
'!9i
9is'
s'&*
&*ió
ión
n #i
#i9!
9!n"
n"!.
!. L&
L&ss =&
=&'"'"&s
&s $6
$6is
isi$
i$n!
n!ss $
in=(&**i$n!s & '&s $b'i9&*i$n!s b>si*&s ,!' "(&b&&,$( & '$ ,is<!s"$ !n !'
<(!s!n"! R!9'&6!n"$ + & '&s n$(6&s ,! R$&s M&(!" $ & '&s ó(,!n!s ,i*"&,&s
<$( ss (!<(!s!n"&n"!s ,&(>n $(i9!n & '& &<'i*&*ión ,! 6!,i,&s ,is*i<'in&(i&s.
C$n=$(6! & '& 9(&#!,&, ,! '& =&'"& s"&s <$,(>n s!(
& A6
A6$n
$n!s"
!s"&*
&*ió
ión
n #!
#!(b&
(b&'.'.
b A6$
A6$n!s"
n!s"&*i
&*ión
ón !s*
!s*(i"
(i"&.
&.
* Ss<!ns
Ss<!nsión
ión ,!
,! n$ & "(!s ,;&s sin 9$*!
9$*! ,! :&b!(
:&b!(..
, Ss<!ns
Ss<!nsión
ión <$(
<$( *in*$
*in*$ ,;&s
,;&s sin 9$*! ,!
,! :&b!(.
:&b!(.
! D!
D!s<
s<i,
i,$.
$. E' $(
$(,!
,!n
n ,! !n
!n6
6!(
!(&*
&*ió
ión
n ,! !s
!s"&
"&ss s&
s&n*
n*i$
i$n!
n!ss n$ si
si9n
9ni=i=i*
i*&
& ni
"&6<$*$ $b'i9& & R$&s M&(!" & n& &<'i*&*ión *$((!'&"i#& $ s*!si#& ,!
,i*:&s s&n*i$n!s. T$,& s&n*ión :& ,! &,!*&(s! & '& n&"(&'!@& + 9(&#!,&,
,! '& =&'"& + & '$s &n"!*!,!n"!s <!(s$n&'!s ,!' "(&b&&,$(.
Art. 7.L$s "(&b&&,$(!s !,&n $b'i9&,$s & (!*ibi( +$ =i(6&( '$s ,$*6!n"$s
! '!s (!6i"& R$&s M&(!" !n !s<!*i&' &!''$s
&!''$s !n '$s ! s! '!s :&9& s&b!(
,! '&s 6!,i,&s ,is*i<'in&(i&s ! s! '!s &<'i!n. En *&s$ ,! ! !' "(&b&&,$(
s! n!9&(> & =i(6&( ,i*:$s ,$*6!n"$s '& !n"(!9& s! :&(> <$( #;& n$"&(i&'
*$ns"i"+!n,$ '& n!9&"i#& ,!' "(&b&&,$( & (!*ibi( '& *$6ni*&*ión in*6<'i6i!n"$
,!' <(!s!n"! R!9'&6!n"$ In"!(n$ ,! T(&b&$ + !n *$ns!*!n*i& =&'"& 9(&#!.

Art. 7;.T(&">n,$s! ,! '& *$6isión ,! n& 6is6& =&'"& <$( #&(i$s "(&b&&,$(!s
R$&s M&(!" s! (!s!(#& !' ,!(!*:$ ,! i6<$n!
i6<$n!(( s&n*i$n!s ,i#!(s&s !n &"!n*i
&"!n*ión
ón
& '$s &n"!*!,!n"!s ,! *&,& *&' + $"(&s *i(*ns"&n*i&s.
Art
rt.. 7<
7<..L&
L&ss 6!
6!,i
,i,&
,&ss ,i
,is*
s*i<
i<'i'in&
n&(i
(i&s
&s 
!
! &<'
<'ii
!n
!n R$
R$&s M&(
&(!
!"" s$
s$n
n
in,!<!n,i!n"!s ,! '&s &**i$n!s ! <,i!(&n *$((!s<$n,!( !n !' >6bi"$ *i#i' $
<!n&' ,! &*!(,$ & '& n&"(&'!@& ,! '& =&'"&.
CA0ITULO I?
DE LA ETINCION DEL CONTRAT
CONTRATO
O DE TRABA4O
Art. .E' *$n"(&"$ ,! "(&b&$ s! !"in9! <$( '&s *&s&s <(!#is"&s <$( '& '!+.

Art. 1.E' "(&b&&,$( ! ,!*i,& <$n!( "(6in$ & ss s!(#i*i$s ,!b!(> *(s&(
n& *&("& si6<'! $ n$"&(i&' *$6ni*&n,$ & R$&s M&(!" s (!nn*i& *$n n&
&n"i*i<&*ión n$ 6!n$( ,! "(!in"& 3/ ,;&s. L& ,!*isión s$b(! '& !$n!(&*ión "$"&'
$ <&(
<&(*i
*i&'
&' ,!' <'
<'&@$
&@$ ,! <(
<(!&#
!&#is
is$
$ <$
<$(( in
ini*
i*i&
i&"i"i#&
#& ,! '& E6<(!s
E6<(!s&
& & <!
<!,i
,i,$
,$ ,!'
"(&b&&,$( *$((!s<$n,!(> & '& !=&"(& ,! >(!& $ s!(#i*i$ !n ! !' "(&b&&,$(
!s"#
!s "#i!
i!(&
(& '&
'&b$
b$(&
(&n,$
n,$ !n *$$
*$$(,
(,in
in&*i
&*ión
ón *$
*$n
n '& A,6
,6in
inis
is"(
"(&*
&*ió
ión
n + !' >(!
>(!&
& ,!
R!*(s$s 6&n$s.
Art. 3. C$
C$((
((!s
!s<$
<$n,
n,!
! &' >(
>(!&
!& ,! C$
C$n"
n"&b
&bi'i'i,
i,&,
&, !n *$
*$$(
$(,i
,in&
n&*i
*ión
ón *$
*$n
n '&
A,6inis"(&*ión (!&'i@&( '& 'ii,&*ión ,! '$s b!n!=i*i$s s$*i&'!s ,!' "(&b&&,$(?
,! *$n=$(6i,&, *$n '$s ,is<$si"i#$s '!9&'!s #i9!n"!s.
Art. 6. A'
A' (!"i(&(s! ,!=ini"i#&6!n"! ,! '& E6<(!s& s! '! !n"(!9&(> &' "(&b&&,$(
s *!("i=i*&,$ ,! "(&b&$ + s! '! ,!#$'#!(> ss ,$*6!n"$s <!(s$n&'!s <(!#i&
!n"(!9& ,! '& "&(!"& ,! i,!n"i=i*&*ión <!(s$n&' + $"(&s *(!,!n*i&'!s ! :&+&
(!*ibi,$ *$6$ *$ns!*!n*i& ,! s (!'&*ión *$n R$&s M&(!".
CA0ITULO ?
DE LAS RECLAMACIONES LABORALES.
Art. 7.L$s "(&b&&,$(!s <$,(>n <'&n"!&( *&'i!( (!*'&6&*ión & R$&s M&(!"
!n '&
'&ss in
ins"
s"&n
&n*i
*i&s
&s 
!
! & *$
*$n"
n"in
in&
&*i
*ión
ón s! ,!
,!"&
"&''''&n
&n '&
'&ss 
!
! ,!
,!b!
b!(>
(>n
n s!
s!(
(
$b'i9&"$(i&6!n"! (!s<!"&,&s.
& !=
!=!
! in
in6!
6!,i
,i&"
&"$.
$.
b !=! ,! *&"!9$(;
*&"!9$(;&
& =n*i$n&'
=n*i$n&' in6!,i&"
in6!,i&"&6!n"!
&6!n"! S<!(i
S<!(i$(.
$(.
* A,
A,6i
6ini
nis"
s"(&
(&*i
*ión
ón..
, (!& ,! R!*
R!*(s$
(s$ss 6&
6&n$s
n$s..
! G!
G!(!
(!n*
n*i&
i&..
CA0ITULO ?I
DE LOS CASOS NO CONTEM0LADOS
Art. .T$,$s '$s *&s$s n$ <(!#is"$s !<(!s&6!n"! !n s"! R!9'&6!n"$ s!
(!9i(> <$( '&s ,is<$si*i$n!s ! <&(& !' !=!*"$ ,i*"! R$&s M&(!" ,!n"($ ,!'
6&(*$ ,! '&s =&*'"&,!s ! '! *$n=i!(! !' $(,!n&6i!n"$ '!9&' #i9!n"!.

CAPITULO II
PRO-LEMTICA
2.1. PRO-LE
LEM
MA CENTRAL
T$,$ *$n"($' ,! in#!n"&(i$ ,!n"($ ,! n& !6<(!s& (!<(!s!n"& '& =$(6& ,! ,!"!(6in&( ,!
6&n!(& <(!*is& + *$((!*"& '& !is"!n*i& ,! 6!(*&n*;& ,is<$nib'! ,!n"($ ,!' &'6&*n +&
! !' $b!"i#$ <(in*i<&' !s s&"is=&*!( '&s n!*!si,&,!s ,! '$s *'i!n"!s + *$ns6i,$(!s
,!6&n,& *$n <($,*"$s bi!n!s + s!(#i*i$s ,! *&'i,&, !n '&s 6!$(!s *$n,i*i$n!s
<$sib'!s.
A' &n&'i@&( !' =n*i$n&6i!n"$ + *$n"($' ,! in#!n"&(i$ ,! '& !6<(!s& ROAS MARFET '&
*&' s! !n*!n"(& bi*&,& !n '& *i,&, ,! I*& + ! <(!s"& ss s!(#i*i$s !n !' >(!& ,!
#!n"& ,! <($,*"$s "!(6in&,$s.
A' 6$6!n"$ ,! ins<!**i$n&( *ó6$ !s !' >(!& ,! &'6&*n ss <($*!s$s + !'
=n*i$n&6i!n"$ ,!' 6is6$ :b$ n <n"$ ! (!s&'"&6$s *$6$ n$ ,! '$s 6>s
i6<$("&n"!s
 T$,$s '$s bi!n!s sin

T$,$s s in !*!<*ión in9(!s&n &' &'6&*n !s"&n,$ #!n*i,$s.
 T$,$ '$ ,!6>s s! !n*!n"(& ,! 6&n!(& *$((!*"& +& ! <($"!9!n bi!n '&
6!(*&,!(;& s bi*&*ión !s (><i,& s! !n*!n"(&n *$((!*"&6!n"! *'&si=i*&,$s +
"i!n!n n &**!s$ =>*i' <&(& s ,is<$si*ión.

E' <($b'!6& 6>s 9(&#! !s ! '$s bi!n!s n$ ,!b!(;&n in9(!s&( &' &'6&*n si s!
!n*!n"(&n #!n*i,$s +& ! !s n& <(,i,& "$"&' <&(& '& !6<(!s&.
P$( !s& (&@ón *(!;6$s *$n#!ni!n"!s (!&'i@&( n &n>'isis ,!' >(!& ,! &'6&*n !n '&
*&' $bs!(#&6$s '$ si9i!n"!
 L$s *'i!n"!s ,!#!'#!n <($,*"$s <$(! '!s =&'"& 2 $ 3 ,;&s <&(& s

#!n*i6i!n"$.
 N$ "i!n
"i!n!n !n n b
b!n
!n **$n
$n"(
"($'
$' ,! s"$*
s"$*
 N$ "i"i!n
!n!n
!n n *$(
*$((!*
(!*"$
"$ <($
<($*!
*!s$
s$ ,! <!,
<!,i,
i,$s
$s
 L$s *'i!
*'i!n"!
n"!ss ,!#
,!#!'#
!'#!n!n '$s
'$s <(
<($,*
$,*"$s
"$s <$( !
!s"&
s"&(( 6&' !"i!"
!"i!"&,$
&,$ss
CAPITULO III
TIPO DE LIDERA0GO
Es #>'i,$ &(96!n"&( ! n$ s! <!,! s!( ';,!( <$(! s! '$ <($<$n!n $ '$ <$n!n sin$
<$(! '$s ,!6>s '$ (!*$n$*!n *$6$ "&'. D! !s"& 6&n!(& #&'$(!s *$6$ '& :$n(&,!@
'& *$n9
*$n9(
(!n
!n*i
*i&
& #isi
#isión
ón ,! ="
="($
($ ins<
ins<i(
i(&*
&*ió
ión
n + *$6<
*$6<!"
!"!n
!n*i
*i&
& !n
!n"(
"(!
! $"($
$"($s
s s$n
s$n
=n,&6!n"&'!s <&(& s!( (!*$n$*i,$s *$6$ ';,!(!s '!9;"i6$s.
Eis"!n 6*:&s "!$(;&s &*!(*& ,!' 'i,!(&@9$ <!($ ,! =$(6& <(>*"i*& <$,!6$s *'&si=i*&(
&' *$6<$("&6i!n"$ ,!' 'i,!(&@9$ !n ,$s 9(&n,!s 9(<$s L#$era(o Tra*s2or&a+#o*a"
Tra*s2or&a+#o*a"
% L#$era(o Tra*sa++#o*a"9 !s"! '"i6$ !s '& <(!,$6in&n"! & '& :$(& ,! <$n!('$ !n

<(>*"i*&.
G(&*i&s &' 6"$,$ ,! $bs!(#&*ión s! *$n*'+$ ! !' "i<$ ,! 'i,!(&@9$ ! <(!s!n"&
R$&s M&(!" !s "(&ns&**i$n&'. D!bi,$ & !
 C$ns!(#&n '& !s"&bi'i,&, ,!n"($ ,! '& $(9&ni@&*ión !n '9&( ,! <($<i*i&( !'

*&6bi$ <$(! '& &"!n*ión s! *!n"(& !n "&(!&s & *$("$ <'&@$ + "i!n! s!(i&s
'i6i"&*i$n!s <&(& !' "(&b&$ b&s&,$ !n !' *$n$*i6i!n"$ $ '& *(!&"i#i,&, sin
!6b&(9$ <!,! s!( !=i*&@ !n $"(&s si"&*i$n!s.

 L$s !6<'!&,$s &'*&n@&n $b!"i#$s & "(&#s ,! <(!6i$s + *&s"i9$s !s"&b'!*i,$s

<$( !' ';,!(.
 S! *$n*
*$n*!n!n"("(&n
&n !n !' <(
<(!s
!s!n
!n"!
"! + s$n
s$n 6
6++ b
b!n
!n$s
$s <&(&
<&(& *$ns
*$ns!9
!9i
i(( 
!
! '&
$(9&ni@&*ión =n*i$n! sin <($b'!6&s + *$n !=i*i!n*i&.
 S! *$n*!n"(&n 6>s !n '$s <($*!s$s ! !n '&s i,!&s *$n #isión & ="($.
 S! *!n"
*!n"(&
(&n
n !n &6!
&6!n"
n"&(
&( '& !=i*
!=i*i!
i!n*
n*i&
i& ,! '&s
'&s (("i"in&
n&ss + <(
<($*
$*!,
!,i6
i6i!
i!n"
n"$s
$s
!s"&b'!*i,$s + !s">n 6>s <(!$*<&,$s <$( s!9i( '&s (!9'&s !is"!n"!s ! <$(
$(9&ni@&*ión .
:&*!( *&6bi$s !n '& !s"(*"(& ,! '& $(9&ni@&*ión.
$+ !n '&s n!#&s $(9&ni@&*i$n!s !s"! 6$,!'$ s! *$n#i!("! !n !' <(in*i<&' $bs">*'$ &'
*&6bi$ + &' i"$ ,! !s"&s s! :& #!'"$ 6>s n& :!((&6i!n"& ,!' G!(!n"! <&(&
*$n"($'&( & '$s !i<$s !n bs*& ,! '$9($s + (!*$n$*i6i!n"$s <!(s$n&'!s.
En '& !6<(
!6<(!s
!s&
& ,!
,!s&(
s&(($
($''''&(
&( <!(s
<!(s$n
$n&s
&s (&*i$
(&*i$n&'
n&'!s
!s 'i'ib(
b(!s
!s + &"
&"ón
ón$6
$6&s
&s s! (!
(!
i!
i!(!
(!
n!*!s
n!*!s&(i
&(i&6
&6!n
!n"!
"! ,! n 'i'i,!(
,!(&@9
&@9$
$ *!
*!n"
n"(&
(&,$
,$ !n '& <!(s$
<!(s$n&
n& !s ,!*i(
,!*i( n 'i'i,!(
,!(&@9
&@9$
$
"(&ns=$(6&*i$n&' ! :& s<!(&,$ '& =&s! ,!' 'i,!(&@9$ "(&ns&**i$n&'.
L&s b&s!s ,! n& (!'&*ión (!*;<($*

(!*;<($*&
& *$n (!9'&s + !<!*"
!<!*"&"i#&
&"i#&ss *'&(&s
*'&(&s s$n n!*!s&(
n!*!s&(i&s
i&s
<&(& '$9(&( ''!9&( & &*!(,$s 6$(&'!s s"$s.
Sin !6b&(9$ &n! !s <$sib'! *$n*!,!( *i!("$ ni#!' ,! in"!9(i,&, "&6bin !s <$sib'!
i,!n"i=i*&( (i!s9$s +& ! n ';,!( "(&ns&**i$n&' <!,! ''!9&( & &s6i( ! !' =in s"i=i*&
'$s 6!,i$s + ,!(i#&,$ ,! !s"$ <!,! ''!9&( & #!( & '& <!(s$n& *$6$ n 6!,i$ <&(&
&'*&n@&( ss =in!s. S "i*& !s si"&*i$n&' + "!$'$'ó9i*& +& ! :&*!( '$ *$((!*"$
,!<!n,! ,! '&s &'"!(n&"i#&s ,is<$nib'!s + '& <$sib'! 6&i6i@&*ión ,! '$s b!n!=i*i$s

:""<*$n9(!s$.in#!s"i9&.=*&.n&6.6!s,$*s&n"!(i$(!s#,$*s1)1.<,=
CAPITULO IV
PLANTEAMIENTO DE ALTERNATIVA DE SOLUCION

4.1 DEINICION DE PROCESOS
0ro!,esta $e &ejora $e a"&a+*
P&(& ''!#&( & *&b$ n& 6!$(& (!$(,!n&6i!n"$ + 6&n"!ni6i!n"$ + '$9(& ! !' &'6&*n
s!& n '9&( 6>s $(9&ni@&,$ 6&s $(,!n&,$ + 6>s 'i6<i$ s! <($<$n! n& 6!"$,$'$9;&
,! &<'i*&*ión ,! '&s 5s ! s! ,!"&''& & *$n"in&*ión
Se#r#: se!arar+"as#2#+ar
E' <(i6!( <&s$ s!(> (!"i(&( "$,$ '$ ! n$ !s n!*!s&(i$ ,!' '9&( ,! "(&b&$ !n !'
*&s$
*&s$ ,!
,!'' &'6&
&'6&*
*n
n s! ,!
,!b!(
b!(>
> *$
*$6!n
6!n@&
@&(( :&*
:&*i!
i!n,
n,$
$ n
n&
& *'
*'&s
&si=i=i*
i*&*
&*ió
ión
n ,! '$
'$ss
<($,*"$s $bs$'!"$s &s; *$6$ '$s ,!s!*:$s *&&s + b$'s&s ! +& n$ s!
$*<&n &(";*'$s ,&B&,$s !"*..
Un& #!@ s!<&(&,$s '$s &(";*'$s $bs$'!"$s s! ,!b!(>n (!"i(&( ,!' &'6&*n + s!(&
!' !=! i!n ,!*i,& ! :&*!( *$n !s"$s <($,*"$s.
Se#to*: ora*#(ar9 s#t,ar *e+esar#os. ,* ",ar !ara +a$a +osa % +a$a +osa
e* s, ",ar
E' si9i!n"! ,! <&s$ ,! '& 6!"$,$'$9;& 5s !s si"&( '$s <($,*"$s n!*!s&(i$s !n
!' '9&( 6>s &,!*&,$ <&(& ! s!& 6>s !=i*i!n"! !' s!(#i*i$ ,! ,!s<&*:$ ,!
<!,i,$s ,!' &'6&*n.
S! ,!b!(;& <$n!( !n !!**ión n sis"!6& ,! b&s! ,! ,&"$s ,! &'6&*!n&6i!n"$

"!ni!n,$ !n *!n"& '$s si9i!n"!s <n"$s
• Có,i9$ ,! *&,& &(";*'$

• D!s*(i<*ión + n$6b(! ,!' &(";*'$
• Ubi*&*ión <&si''$ 6&n$ !s"&n"! + 6ó,'$
•
Ni#!' ,! in#!n"&(i$s 6>i6$s + 6;ni6$s
• C$s"$ ni"&(i$

• (!*!n*i& ,! !n"(&,&s
• (!*!n*i& ,! s&'i,&s
• C'&si=i*&*ión ,!' <($,*"$
• Lis"& ,! <($,*"$s i,!n"i=i*&,$s *$6$ $bs$'!"$s
• C'&si=i*&*ión ,!&(";*'$s ,! ("& n$(6&' + ("& *(;"i*&
• A*"&'i@&( '& b&s! ,!' sis"!6& *$((i9i!n,$ '$s *ó,i9$s ,! &!''$s <($,*"$s 6&'
in9(!s&,$s
in9(!s&,$s <!s &*"&'
&*"&'6!n"!
6!n"! n& b!n& *&n"i,&
*&n"i,&,
, ,! !''$s n$ !s"> *'&si
*'&si=i*&,
=i*&,$s
$s
,!n"($ ,! nin9n& =&6i'i& '$ ! in,i*& ! :& :&bi,$ n !(($( !n '& ,i9i"&*ión
,!' *ó,i9$.
• C$'$*&( (ó"'$s & '& !n"(&,& ,! *&,& <&si''$ ,$n,! s! in,i! ! '&s =&6i'i&s s!
!n*!n"
!n*!n"(&n
(&n ,!
,!n"(
n"($
$ ,! *&,&
*&,& &n&
&n&!
!'
' <&(
<&(&n"
&n"!s
!s !i
!ibi,
bi,$(!s
$(!s  <&(
<&(&
& =&*
=&*i'i
i'i"&(
"&(
'$*&'i@&( '$s <($,*"$s &' 6$6!n"$ ,! (!*$9!( n <
<!,i,$.
!,i,$.
• AB&,i( & '&s #iB!"&s ! s! *$'$*&n & *&,& <($,*"$ !' n$6b(! ,! '& =&6i'i& & '&
! <!("!n!*! + si <!("!n!*! $ n$ & ''&
& ("& *(;"i*&.
• R!s<!"&( '&s >(!&s ,!'i6i"&,&s <&(& '& *i(*'&*ión n$ $bs"&*'i@>n,$'&s *$n
*&&s <&''!"s $ <($,*"$s *$'$*&,$s ,!n"($ ,! !''&s.
• M&n"!n!( n "&6&B$ !s">n,&( ,! 6$,'$ <!s !s"$ <!(6i"i(> *$n$*!( si!6<(!
*$n !&*"i", !' #$'6!n ,is<$nib'! !n *&,& &n&!' + =&*i'i"&(& '& &si9n&*ión
,! !s<&*i$s <&(& "$,$ <($,*"$ n!#$ ! ''!9! &' &'6&*n.
• R!9is"(&( !' #$'6!n *$((!s<$n,i!n"! & '& ni,&, ,! *&(9& ,! *&,& <($,*"$
*$n '& =in&'i,&, ,! "!n!(
"!n!( *!("!@& !n "$,$ 6$6!n"$ ,!' (!!(i6i!n"$ ,! !s<&*i$
&s$*i&,$ & *&,& 6&"!(i&' !is"!n"! $ n!#$.
• C(!&(
C(!&( n& b&
b&s!
s! ,! ,&
,&"$s
"$s <&(
<&(&
& '$s &(";*
&(";*'$s
'$s ,! "(
"(&nsi
&nsi*ió
*ión
n &
&!''
!''$s
$s ! n
n$
$
!n"(&n &' sis"!6& <$( n$ s!( <&("! ,!' in#!n"&(i$ <&(& ''!#&( *$n"($' ,! '$s
&(";*'$s
&(";*'$s ! !s"
!s">n
>n in9
in9(!s&
(!s&n,$
n,$ &' &'6
&'6&*
&*n n b&
b&$
$ !s"
!s"&
& 6$,
6$,&'i
&'i,&,
,&, bi
bi*&*
*&*ión
ión
!&*"& >(!& ! s$'i*i"$ ,i*:$ <($,*"$ !"*. Es"$ <!,! :&*!(s! !n n& s!n*i''&
"&b'& ,! !*!' $ n& b&s! ,! &**!s &6b&s ,! =>*i' 6&n!$.

2.2. DIAGRAM
AMA
A DE LU
LUO
RECEPCIONAR
MERCANCÍA
VERIFICAR
MERCANCÍA
DESCARGAR LA
MERCANCÍA
TRANSPORT
TRANSPOR TAR
AL ALMACÉN
ALMACENAR
REGISTRAR EL
ALMACENAMIENT
DESCRIBIR LA
MECANCÍA
CODIFICAR LA
MERCANCÍA
CLASIFICAR LA
MECANCÍA NO
SI A
FIN
INGRESAR
ATENDER
BASE DE DATOS
DATOS

2.3. DIAGRAM
AMA
A DE GANTT
Di&9(&6& ,! G&n"" ,! '& &*"i#i,&, ,! *$ns'"$(;& (!&'i@&,& !n '& !6<(!s& R$&s M&(!"
!n !' <(!s!n"! &B$.

CAPITULO IV

CONCLUSIONES
A' 6$6!n"$ ,! ins<!**i$n&( *ó6$ !s !' >(!& ,! &'6&*n ss <($*!s$s + !'
=n*i$n&6i!n"$ ,!' 6is6$ :b$ n <n"$ ! (!s&'"&6$s *$6$ n$ ,! '$s 6>s
i6<$("&n"!s
T$,$s '$s bi!n!s sin !*!<*ión in9(!s&n &' &'6&*n !s"&n,$ #!n*i,$s.
E' <($b'!6& 6>s 9(&#! !s ! '$s bi!n!s n$ ,!b!(;&n in9(!s&( &' &'6&*n si s!
!n*!n"(&n #!n*i,$s +& ! !s n& <(,i,& "$"&' <&(& '& !6<(!s& <!s"$ ! 9!n!(&
n& <(,i,& "&n"$ !*$nó6i*& *$6$ ,! *'i!n"!'&.
P$( '$ $bs!(#&,$ !n '& &,i"$(;& in"!(n& ,!' &'6&*n '$s *'i!n"!s ,!#!'#!n <($,*"$s
<$(! '!s =&'"& 2 $ 3 ,;&s <&(& s #!n*i6i!n"$ n$ "i!n!n n b!n *$n"($' ,! s"$* n$
"i!n!n n *$((!*"$ <($*!s$ ,! <!,i,$s + '$s *'i!n"!s ,!#!'#!n '$s <($,*"$s <$( !s"&(
6&' !"i!"&,$s s! <'&n"!&($n '&s (!*$6!n,&*i$n!s si9i!n"!s
Re+o&e*$a+#o*es
 R$&
R$&ss M&(!
M&(!"" ,!b!(
,!b!(;&
;& ''!#
''!#&(
&( n b!n
b!n *$
*$n"
n"($
($'' ,! s"
s"$*
$* 
!
! #& ,! '& 6&n$
6&n$ ,!
,!''
<($*!s$ ,! <!,i,$s. Si !s ! n$ *!n"& *$n n b!n *$n"($' n$ #& & <$,!( "!n!(
'&s !is"!n*i&s n!*!s&(i&s !n !' &'6&*n. P(i6!($ ,!b!(;& i6<'!6!n"&( n 6"$,$

*$6$ '& *'&si=i*&*ión A-C <&(& ,&('! n& *$((!*"& ($"&*ión ,! '&s !is"!n*i&s.
 A,!6
A,!6>s
>s ,!b!
,!b! *$
*$n"
n"($
($'&
'&(( !' <!,i,
<!,i,$
$ #!( !n 

 6$
6$6!
6!n"
n"$
$ s! ,!b!
,!b! s$
s$'i'i*i
*i"&
"&(( *&
*&,&
,&
<($,*"$ <&(& ,&( n& *$((!*"& s&'i,& ,! s"$*.
 R$&s
R$&s M&(!
M&(!"" ,!b! <(!$*
<(!$*<&
<&(s
(s!
! <$( "!n!(
"!n!( 6>s <!(s$
<!(s$n&
n&'' $ !n "$,$
"$,$ *&s$
*&s$ "!n!(
"!n!(
6!$( <!(s$n&' +& ! <($,*"$s #!n*i,$s + 6&' !"i!"&,$s si6<'!6!n"! n$
,!b!n in9(!s&( &' &'6&*n.

 D!b!
D!b!n
n 9&
9&s"
s"&(
&( n <$
<$*$
*$ 6>
6>ss !n !s
!s""& &*
&*"i
"i#i
#i,&
,&,
, +& 
!
! 9!
9!n!
n!(&
(& <
<((,i
,i,
,& "!n
!n!(
!(
<($,*"$s #!n*i,$s <$(! n$ s! #& & <$,!( #!n,!( + "&6bin $*<& !s<&*i$
inn!*!s&(i$ !n !' &'6&*n.

 L&ss ,!
L& ,!#$
#$'
'*i
*i$n!
$n!ss ,! '$s *'i!n
*'i!n"!
"!ss 9!
9!n!(
n!(&n
&n <(,i
<(,i,&
,&ss !*
!*$n
$nó6
ó6i*
i*&s
&s + "&
"&6b
6bi
in
n #& &
<($,*i( in*$6$,i,&, <$( <&("! ,! !''$s + !s <($b&b'! ! +& n$ (!*((&n & R$&s
M&(!" + &,!6>s '! :&9& 6&'& <b'i*i,&,.
 D!b!n
D!b!n (!#is&
(!#is&(( !' <($*!s$
<($*!s$ ,! &'6&*
&'6&*!n&
!n&6i!
6i!n"$
n"$ <$(!
<$(! *'&(&6!
*'&(&6!n"!
n"! s! !n*!n"
!n*!n"(&n
(&n
6*:&s ,!=i*i!n*i&s
,!=i*i!n*i&s + 6*:&s ,! !''&s s$n b>si*
b>si*&s
&s <&(& !' b!n =n*i
=n*i$n&6i!
$n&6i!n"$
n"$
,! !s"&.
 E' <!(s$
<!(s$n&
n&'' ,!
,!b!
b! !s"&(
!s"&( 6>s *&<&*
*&<&*i"i"&,
&,$
$ $ <$( !' *$
*$n"
n"&(
&(i$
i$ ,!
,!b!
b!(;
(;&
& ,! s!( 6>s
*i,&,$s$ !n i"&( '$s <($,*"$s <(ói6$s & s #!n*i6i!n"$. L$s <($,*"$s !
n$ "!n9&n 6*:& ($"&*ión + !s"n <$( !!6<'$ & 3 6!s!s ,! #!n*!( "i!n!n 
<$n!('$ !n $=!("& <&(& '!9$ n$ $b"!n!( <(,i,&s.
 P$( '"i6
'"i6$
$ ,!b!n
,!b!n "!n!(
"!n!( s 'is"&,
'is"&,$
$ ,! <($#!!,$
<($#!!,$(!s
(!s *$((!*"
*$((!*"&6!
&6!n"!
n"! &*"&
&*"&'i@
'i@&,$
&,$ss <&(&
! &+,! !n =&*i'i"&( !' <($*!s$ ,! <!,i,$s.

-I-LIOGRAIA
:""<ZZZ.'$s(!*(s$s:6&n$s.*$6'i,!(&@9$"(&ns&**i$n&'

Mto$o $e a",a+#)* 0E0S FIFO=

LIBRO DE ALMACEN O 5ARDE?A
5ARDE?ALORADO
LORADO
FE DOCUMENTO ENTRADAS MO?IMIENTOS

IT
C FAC
FAC
E DETALLE 0.U CA C
M H GUIA TUR CANT. . 0.T. NT.. P.U.
NT P.T. N
A A
1 SALDO
 INICIAL AL 19
e* MES DE 1. . 1 1/./ 15//. 
1 e ENERO 3< 1    / //
/1 C$6<(& &
 P($#!!,$( 15
15/
!n //1 C$9$(n$ 1/. 15. 1 1/.1 1515. 
2 ! //1//5 /225 S.A. 1/

//  / //
3 /2 //12%% 123 C$6<(& & 35/ 6

 P($#!!,$( 34
!n C$,i<&=& ).) )3. 34)3. 
! 2515 EIRL 8 //  ).)8 //
1/ C$6<(& &
 P($#!!,$(  %)
!n 123 C!<(+*$ 7// ).) %5.  %)%5. 
4 ! /21455 455 EIRL. 5 //  ).)5 //
1) C$6<(& &
 P($#!!,$( )1
)//
!n /54 C:(is *&( 1/. 8/. < 1/.2 )18/. 
5 ! 123/45 /12 EIRL. 2/ //  / //
2/ D!#$'*ión
 ,! 2/ 
2//
!n /54 6!(*&,!(;& 1/. 4/. 3 1/.2 2/4/ 
% ! 123/45 /12 ,&B&,& 2/ //  / .//
23 C$6<(& &
 P($#!!,$( 24
25/
!n 15% A'i*$(< ).) )/. 3 24)/. 
7 ! 3221%% %2% S.A.A. % //  ).)% //
24 C$6<(& &
 P($#!!,$( 5/
5//
!n %5% A9($s!'!*" 1/. 5/.  1/.1 5/5/. 
8 ! 125%51 155 S.A.C. 1/ //  / //
C$6<(& &
27 P($#!!,$(
 A:$((& 7// 7/
3
!n //5 P's 1/. //. 67 1/./ 34//.
) ! //2%22 %5% S.A.C. // //  / //
669 61
6
 TOTAL 86 7 3155 6
ENTRADAS 



 . 3.//

DOCUMENTO SALIDAS
ITE
FECHA FACT DETALLE CAN
M GUIA 0.U. 0.T.
URA T.
1/ /7!n!   V!n"&s & '& =!*:& 55/
D!#$'*ión <$( DIFERENCI
1
11 /8!n!   <&("! ,! *'i!n"! A 
12 12!n!   V!n"&s & '& =!*:& 3//
13 15!n!   V!n"&s & '& =!*:& 1//
355
14 1)!n!   V!n"&s & '& =!*:&
%35 COM0ROB
15 22!n!   V!n"&s & '& =!*:&

%// IN?.
1
1% 27!n!   V!n"&s & '& =!*:& INICIAL
4// J=
17 3/!n!   V!n"&s & '& =!*:& COM0RAS 6
35/ = IN?


18 31!n!   V!n"&s & '& =!*:& FINAL
K= COSTO
617
 TOTAL DE 6
SALIDAS  ?ENTAS
Obs!(#&*i$n D! *$n=$(6i,&, & '&s <(!b&s (!&'i@&,&s & '$s In9(!s$s + S&'i,&s ,!'
&'6&*n &n"!(i$(6!n"! ,!"&''&,&s <&(& #!(i=i*&( !' *6<'i6i!n"$ ,! '&s <$';"i*&s +
<($*!,i
<($*!,i6i!
6i!n"$
n"$ss !s"
!s"&b'
&b'!*i
!*i,$s
,$s <$( !' (!
(!&
& ,! A'
A'6&*
6&*n
n *$n
*$n*'
*'i6$
i6$ss ! s"
s"&s
&s s$n
s&"is=&*"$(i&s.
AUDITORÍA ADMINISTRATIVA
Rojas Market EIRL
TERMINACION
Responsable:
Cód"*o
INICIO /2 /) 14 31 1/ 14
Calderón raos !ar"na nat#al$
001 SUS0ENSIN CANCELACIN
REINICIO TERMINACIN
V%l&#e'
002 ()"spe N[
Mar"l)' ACTIVIDADES ENCARGADO MES A AUDIT
AUDITAR
AR

SETIEM-RE OC
1 2 3 4 1 2
LIC
1./ INVESTIGACION PRELIMINAR CALDERON
LIC VILCE0
2./ P
PR
RESENTACION LIC VILCE0
LIC
3./ O-SERV
O-SERVA
ACIO
CION
N DIRE
DIRECT
CTA
A CALDERON
LIC
4./ ANALIS
ANALISIS
IS D
DOCU
OCUMEN
MENTTAL CALDERON
5./ DISEWO DE INSTRUMENTOS LIC VILCE0
LIC
%./ CAPTURA DE INORMACION CALDERON
LIC VILCE0
LIC
7./ ORMULACION DEL INORME CALDERON

LIC VILCE0
LIC
PRESENTACION DE RESULTADOS
8./ CALDERON
O-TENIDOS
LIC VILCE0

EAMEN 0REELIMINAR
0LANIFICACION: D!n"($ ,! !s"& !"&<& "!n!6$s ! '& #isión 6isión $b!"i#$
n$ !s">n bi!n <'&n"!&,$s <$( '$ ! s! &n&'i@&(& !n '$ <$s"!(i$( <&(& ! s!
*6<'&n.
N$ s! "i!n! !s"(&"!9i&s ,!=ini,&s <&(& !' *6<'i6i!n"$ ,! n!s"(&s 6!"&s. L&s
<$';"i*&s in"!(n&s s$n <$*&s + s! n!*!si"& &6<'i&('&s &,!6>s ,! ,i=n,i('&s ,!'
<!(s$n&' ! '&b$(& !n !' n!9$*i$.
A,!6>s ,! '$s <($*!,i6i!n"$s ,$n,! s! n!*!si"& n ,$*6!n"$ ,$n,! s!
,!"&''!n '$s <&s$s & s!9i( ,! '&s
' &s &*"i#i,&,!s & ,!s&(($''&( ,i&(i&6!n"!.
ORGANIACIN: '& !s"(*"(& ,! '& !6<(!s& !s"> =$(6&,& <$( !' $(9&ni9(&6&

!s"(*"(&' ! n$s ,!6!s"(& ! !' *$n"($' '$ "i!n! n& s$'& <!(s$n& ! !s
!' 9!(!n"! 9!n!(&' + ,!s,! &''; s! i6<&("i(>n $(,!n!s :&*i& '$s ,!6>s. E'
$(9&ni9(&6& =n*i$n&' n$s :& !s<!*i=i*&,$ '&s =n*i$n!s ! ,!b!(;& (!&'i@&(
*&,& <!(s$n& ! '&b$(& !n !' '$*&' + <&(& !''$ :!6$s #!(i=i*&,$ "!ni!n,$ *$6$
(!s'"&,$ ! !s &s;
DIRECCION: *$n '$ ! (!s<!*"& & !s"& !"&<& =&'"& *$6ni*&*ión !n '&s
,!*isi$n!s ! s! "$6&n <$( <&("! ,! '&
' & 9!(!n*i& :&*i& '$s !6<'!&,$s.
L& 6$"i#&*ión !s !*$nó6i*& <&(& '$s "(&b&&,$(!s ,!' '$*&'.
CONTROL: =&'"& *$n"($' ,!' n!9$*i$ !n '$ ! (!s<!*"& & in#!n"&(i$s  :$(&(i$s
,! "(&b&$.
Eis
Eis"!
"! n 6&n
6&n&'
&' ,! *$n"
*$n"($
($'' in
in"!
"!(n
(n$
$ !n '& *&'
*&' &+
&+,
,&(
&(&
& & s
sbs
bs&n
&n&(
&( '&
'&ss
,!=i*i!n*i&s ! s! <($,*!n + n$ <$n!( !n (i!s9$ &' '$*&'.
TECNICAS Y 0ROCEDIMIENTOS DE AUDITORIA
OBSER?ACION: !&6!n #is&' ! (!&'i@& !' &,i"$( ,(&n"! '& !!**ión ,!
n& ,!"!(6in&,& &*"i#i,&, <($*!s$ + :!*:$ <&(& !&6in&( &s<!*"$s =;si*$s.
INDAGA
INDA CION:: $b"!n*ión ,! in=$(6&*ión #!(b&' 6!,i&n"! &#!(i9&*i$n!s $
GACION
*$n#!(s&*i$n!s ,i(!*"&s *$n =n*i$n&(i$s
=n*i$n&(i$s ,! '& !n"i,&,
!n"i,&, &,i"&,& $ "!(*!($s !
s! !n*!n"(!n (!'&*i$n&,&s.
COM0
COM0RO
ROBA
BACION: #!(
CION: #!(i=i*
i=i*&*i
&*ión
ón ,! '& !i
!is"!
s"!n*i
n*i&
& '!9
'!9&'i
&'i,&,
,&, &"
&"!n"
!n"i*i
i*i,&,
,&, +
#!(&*
!(&*i,
i,&
&, ,! '&
'&ss $<
$<!(
!(&*
&*i$
i$n!
n!ss (!
(!&
&'i@&
'i@&,&
,&ss & n& !n"i,
n"i,&
&, & "(&
"(&#s ,!
,$*6!n"&*ión ! '&s (!s<&',!n.
INFORME DE AUDITORIA
I*& 3/ ,! n$#i!6b(! ,! 2/14
E&!resa Rojas Market E.I.R.L.
Ra@" Rojas T#to
G!(!n"! G!n!(&'
P(!s!n"!.
Gere*te Rojas:
En &"!n*ión & s 6!6$(>n,6 ,! =!*:& 18 ,! A9$s"$
A9$s"$ ,!' <(!s!n"! &B$ :!6$s
<($*!,i,$ & !=!*"&( n& A,i"$(;& A,6inis"(&"i#& !n !' (!& ,! A'6&*n ,! '&
E6<(!s& R$&s M&(!" E.I.R.L.
E' $b!"i#$ *$nsis"ió b>si*&6!n"! !n !#&'&( '&s <$';"i*&s + <($*!,i6i!n"$s !
s! "i!n!n i6<'!6!n"&,$s &*"&'6!n"! !n '&s ,i=!(!n"!s >(!&s &n"!(i$(6!n"!
,!s*(i"&s. E' <!(;$,$ (!#is&,$ *$6<(!n,! !' &B$ 2/13.
A' (!&'i@&( '& in#!s"i9&*ión + !#&'&( '& &*"&*ión ,!' (!& ,! A'6&*n
<!("!n!*!n &' D!<&("&6!n"$ ,! '$9;s"i*& s! "i'i@&($n '$s <($*!,i6i!n"$s ,!
A,i"$(;& A,6inis"(&"i#& + !s">n,&(!s ,is<$nib'!s ! =!($n n!*!s&(i$s +
&,!*
&,!*&
&,$
,$ss & '&s
'&s *i(*
*i(*n
ns"
s"&n
&n*i
*i&s
&s.. D! 6&n!
6&n!(&
(& !s
!s<!
<!*;
*;=i=i*&
*& s! &<
&<'i'i*ó
*ó n
*!s
*!s"i"i$n
$n&(
&(i$
i$ ,! A,i"
,i"$(
$(;&
;& A,6in
,6inis
is"(
"(&"
&"i#
i#&
& <&(&
<&(& !#
!#&'
&'&
&(( '& !=i*
!=i*i!
i!n*
n*i&
i&
&,6inis"(&"i#& ,! '&s <$';"i*&s + <($*!,i6i!n"$s.
-&s&
-&s&,$
,$ss !n '$
'$ss (!
(!s
s'"&
'"&,$
,$ss $b
$b"!
"!ni
ni,$
,$s
s s
s(9
(9i!
i!($
($n
n &'
&'9
9n&
n&ss ,!
,!=i=i*i
*i!n
!n*i
*i&s
&s +
(!*$6!
(!*$6!n,&
n,&*i$
*i$n!s
n!s 
!
! '&s 6&ni=!
6&ni=!s"&
s"&6$s
6$s 6>s &,!
&,!'&n
'&n"!?
"!? !n 6i $<inió
$<inión
n '&s
<$';"i*&s + <($*!,i6i!n"$s !&6in&,$s ,!' ,!<&("&6!n"$ ,! '$9;s"i*& n$ :&n
si,$ &,6inis"(&,$s *$n !=i*i!n*i& (&@$n&b'! :&s"& !' 31 ,! ,i*i!6b(! ,!' 2/13
@9&n,$ !s"$ & '& '@ ,! '$s (!s'"&,$s + b&$ '&s *i(*ns"&n*i&s !n ! $<!(ó
!' D!<&("&6!n"$ ,! L$9;s"i*&.
C&'i!( &*'&(&*ión $ &6<'i&*ión s$b(! !' *$n"!ni,$ ,!' <(!s!n"! in=$(6!
9s"$s&6!n"! '& &"!n,!(!6$s.
A"!n"&6!n"!
CPCC. N&":&'+ C&',!(ón R&6$s CPCC. M&(i'@ Vi'*:!@ Kis<!

S$*i!,&,!s ,! A,i"$(;& S$*i!,&,!s ,! A,i"$(;&
0ROCESO ADMINISTRATI?O
0LANEACIN
?#s#)*
S#t,a+#)*
E' %)Q ,!' <!(s$n&' (!*$n$*! ! "i!n! '& #isión ,! n!9$*i$ ,! '& !6<(!s&
<!($ n$ "i!n! *$n*i
*$n*i!n*i&
!n*i& ,! s si9ni
si9ni=i*&,
=i*&,$
$ <$( '$ ! n$ :& "(&s*!n,
"(&s*!n,i,$
i,$ *$6$
n& =$(6& ,! *$6<(!nsión ,! s *$n"!"$ + =$(6& ,! $<!(&(.

$<!(&(.
Asi6is6$ '& $"(& <&("! + &n *&n,$ !' <$(*!n"&! ,! <!(s$n&' &n$"&,$ :&b'&
,! #isión '$ *i!("$ !s ! *$n=n,! s !<!(i!n*i& + 6&n!(& ,! &=($n"&( !'
"(&b&$ *$n '& !s!n*i& ,! n& #isión ,! n!9$*i$. En "$,$ *&s$ + *$6$ n&
#!("i!n"! &'"!(n& !s"> !' *$n*!<"$ ,!s&(($''&,$ <$( !' >(!& ,! *$ns"(**ión !
=n*i$n& 6>s &<!9&,& & n$(6&s ,! "(&b&$ !s<!*;=i*&s. Asi6is6$

Asi6is6$ s!(;& !' *&s$
,!' *$n"&,$( + '$s &i'i&(!s ,! $=i*in&.
Re+o&e*$a+#o*es
Un& #!@ ! '& G!(!n*i& G!n!(&' ,!=in& !' (6b$ ,! '& !6<(!s& + '$s <&s$s
! ,&(> <&(& "(&ns=$(6&('& ,!b! !=!*"&( n& *&6<&B& ,! s!nsibi'i@&*ión
<&(& ! !' <!(s$n&' "!n9& '& <$sibi'i,&, ,! &si6i'&( !' *&6bi$ ! ins!("&(s! !n
'.
Es *$n#!ni!n"! ! *$n#$! &' <!(s$n&' <&(& :&*!( n& <(!s!n"&*ión ,! '$s
*$n"!ni,$s ,!' <($*!s$ ,! *&6bi$.
A' ini*i$ ,!' <($*!s$ ,! *&6bi$ '& ,i(!**ión 9!n!(&' ,!b! <($6$#!( '&
<&("i*i<&*ión ,! "$,$s + *&,& n$ ,! '$s 6i!6b($s ,! '& !6<(!s& !n '&
,!=ini*ión ,!' *&6in$ ! :&b(> ,! "$6&(. D! !s"& =$(6& !' <!(s$n&' s! s!n"i(>
<&("i*i<
i*i<!
! + n$ s$'$ '$ &*!<"&(> sin$ ! '$ :&(> s+
+$
$ !'!#
!#&
&n,$
$s"!ns
$s"!nsib'
ib'!6!
!6!n"!
n"! !' *$6<(
*$6<($6i
$6is$
s$ + '& #$'n"
#$'n"&,
&, ,! s6
s6&(s
&(s!
! & n !s
!s=!
=!(@$
(@$
*$nn"$.
M#s#)*

S#t,a+#)*
E' %4Q ,!' <!(s$n&' n$ *$n$*! '& 6isión ,! '& !6<(!s& &'9$ *$ns!*!n"! *$n
!' :!*:$ ,! ! n$ !is"! n !nn*i&,$. Es"! (!s'"&,$ 9&(,& *$in*i,!n*i&
*$n '& #isión n$ s$'$ <$(! =$(6& <&("! ,! n& 6is6& b&s! ,! in=$(6&*ión
<&(& *$6<(!n,!( !' "(&b&$ !n !i<$ sin$ <$(! <$n! ,! 6&ni=i!s"$ n&
s!(i& ,!bi'i,&, ,! '& !6<(!s& !' :!*:$ ,! ! s! !n"i!n,&n *$n*!<"$s <!($ n$
s! *$6<&("&n '$ ! i6<&*"& !n =$(6& ,! =$*&'i@&( '$s &s<!*"$s ss"&n"i#$s +
'$s #&'$(!s ! ss"!n"&n '&s &**i$n!s.
Re+o&e*$a+#o*es
L& ,i(!**ión 9!n!(&' ,!b! ''!#&( & *&b$ n !#!n"$ =!(& ,! '& $=i*in& <&(& !
"$,$s '$s in"!9(&n"!s ,! '& !6<(!s& ,!=in&n ,! 6&n!(& *$nn"& !' !nn*i&,$
,! 6isión.
Es &*$n
&*$ns!
s!&
&b'
b'!
! !
! !' !n
!nn
n*i
*i&,
&,$
$ ,! 6i
6isi
sión
ón 6!
6!n*
n*i$
i$n!
n! !n s "!"
"!"$
$ '&
$<$("ni,&, ,! n!9$*i$ '& <$si*ión ,! '& !6<(!s& (!s<!*"$ & ss &s<i(&*i$n!s
+ '& *$6<
*$6<!"
!"!n
!n*i
*i&
& '& (!
(!s<
s<$n
$ns&
s&bi
bi'i'i,&
,&,
, s$*i
s$*i&'
&' <&(&
<&(& *$
*$n
n s 9!
9!n"
n"!
! !' 6!,i
6!,i$
$
&6bi!n"! + '& (!9ión '$s b!n!=i*i$s !s<!(&,$s + '& *&<&*i,&, ,! inn$#&(.
Un& #!@ ,!=ini,$ !' !nn*i&,$ ,! 6isión ,!b! ins*(ibi(s! !n n '9&( #isib'! ,!
'& !6<(!s& sin$ !s ! !n *&,& n$ ,! '$s (!*in"$s ,! '&s ins"&'&*i$n!s.
Asi6is6$ in*$(<$(&('$ !n n ,$*6!n"$ <($6$*i$n&' <&(& ,i=n,i( '& i6&9!n
*$(<$(&"i#&.
L& 6isión "i!n! ! s!( <&("! ,!' <($*!s$ ,! in,**ión ,!' <!(s$n&' + "&6bin
s!( "$6&,$ !n *!n"& !n n <($9(&6& ,! *&<&*i"&*ión <!(6&n!n"!.
O'jet#os
S#t,a+#)*
E' %3
%3Q
Q ,!
,!'' <!(s
<!(s$n
$n&'
&' *$
*$in
in*i
*i,!
,! *$
*$n
n 
!
! *!n
*!n"&
"& *$
*$n
n $b
$b!
!"i"i#$
#$ss *'
*'&(
&(&6
&6!n
!n"!
"!
,!=ini,$s <&(& (!&'i@&( s "(&b&$ &<(!*i&*ión n "&n"$ *&n"$ sb!"i#& "$,&
#!@ ! n$ !is"!n $b!"i#$s ,$*6!n"&,$s !n nin9n >(!& ,! '& !6<(!s&.
L& *$n=sión s! ,!s<(!n,! ,! '& in"!(<(!"&*ión ! !' <!(s$n&' :&*! ,! '&s
ó(,!n!s ,! '& ,i(!**ión '& *$s"6b(! !n '& =$(6& ! ''!#& & *&b$ ss
=n*i$n!s + '$s <&(>6!"($s ,i*"&,$s <$( '&s ins"&n*i&s & '&s *&'!s s! &"i!n,!.
En !' *&s$ ,!' >(!& ,! *$ns"(**ión "&6bin <(!#&'!*! '& &<(!*i&*ión !n
=n*ión ,! s !<!(i!n*i& + '& =$(6&*ión ,! ss in"!9(&n"!s.
Re+o&e*$a+#o*es
L& <(!*isión ,! $b!"i#$s !n '& !6<(!s& "i!n! ! <&("i( ,! n <($<ósi"$ bi!n
ss"!n"&,$ "&n"$ <$( n 6&(*$ ,! &*"&*ión 9!n!(&' *$6$ <$( n& s!(i! ,!
ini
ini*i&
*i&"i#
"i#&s
&s ,! 6!
6!$(&
$(&6i!
6i!n"$
n"$ $(,!n&
$(,!n&6i!
6i!n"$
n"$ss (!9
(!9'&6
'&6!n
!n"&(
"&(i$s
i$s + 'in
'in!&
!&6i!
6i!n"$
n"$ss
"*ni*$s <&(& s$<$("&( '&s &**i$n!s ,! 6&n!(& !=!*"i#&.
L& =$(6'&*ión ,! $b!"i#$s (!i!(! ,! <&"&s ,! '& ,i(!**ión s s"&== + !'

s!9n,$ ni#!' ,! 6&n,$ <!($ !n !s<!*i&' ,! '& <&("i*i<&*ión ,!' <!(s$n&'
(!s<$ns&b'! ,! *6<'i('$s.
L$s &#&n*!s !n !' ,!s!6<!B$ ,! '& !6<(!s& (!i!(!n ,! n& !#&'&*ión

*$ns"&n"! ,! '$s $b!"i#$s !s"&b'!*i,$s <&("i*'&(6!n"! ,!s,! n <n"$ ,!
#is"& *&'i"&"i#$.
L$s $b!"i#$s n$ ,!b!n s!( n& *&s& sin$ n !=!*"$ ,!' <($*!s$ ,! "$6& ,!
,!*isi$n!s.
0OLITICA
S#t,a+#)*
E' 55Q ,!' <!(s$n&' &=i(6& ! n$ !is"!n <$';"i*&s <&(& $(i!n"&( '&s &**i$n!s
,! '& !6<(!s& '$ ! "&6bin s! :& "(&,*i,$ !n =&'"& ,! *$:!sión + *$n=i&n@&
<&(& bi*&(
bi*&( ! i6<'!6!n"&(
i6<'!6!n"&( !' "(&b&$
"(&b&$ ,!s,! s ni#
ni#!'
!' 6>s !'!6!
!'!6!n"&'
n"&' :&s"
:&s"&
& !'
ni#!' ,!*isi$n&'.
L& *&(!n*i& ,! <$';"i*&s n$ s$'$ s! 6&ni=i!s"& *$6$ n& *$n,i*ión 6!(&6!n"!

$<!(&"i#& sin$ *$6$ n& *i(*ns"&n*i& ! 9!n!(& n& *'"(& $(9&ni@&*i$n&'
! ,i'+! !' $(,!n !n ! s! ''!#& & *&b$ !' "(&b&$ '$ ! :& ,&,$ '9&( &'
s(9i6i!n"$ ,! sb*'"(&s ,!n"($ ,! '& 6is6& !6<(!s&.
An&,$ & '&s sb*'"(&s <($,*"$ ,! '& ,is<!(sión ,! !s=!(@$s !s">n '&s
,!(i#&,&s ,! '& =$(6&*ión &*&,6i*& + !<!(i!n*i& '&b$(&' <$( >(!& '$ ! :&
,!s!6b$*&,$ !n #!(,&,!(&s "$((!s ,! 6&(=i' !n"(! '&s >(!&s &,6inis"(&"i#&s +
,! *$
*$ns
ns"(
"(*
**i
*ión
ón *+$
*+$ss ';6i
';6i"!
"!ss s$n
s$n 6>
6>ss (;9i,
(;9i,$s
$s !
! '$
'$ss i6
i6<
<!s
!s"$
"$ss <$
<$(( '&
!s"(*"(& $(9&ni@&*i$n&'.
Re+o&e*$a+#o*es
Es in,is<!ns&b'! ! !n !' *$("$ <'&@$ s! =$(6'!n + ,$*6!n"!n <$';"i*&s

b>si*&s !n '& !6<(!s& '&s *&'!s ,!b!n ,i=n,i(s! & "(&#s ,! *&6<&B&s ,!
s!nsibi'i@&*ión <(i6!($ + ,! *&<&*i"&*ión ,!s<s.
L&s <$';"i*&s "i!n!n ! &b&(*&( !' >6bi"$ "$"&' ,! '& !6<(!s&. S *$b!("(&
"i!n! ! ,is!B&(s! &"!n,
&"!n,i!n,$
i!n,$ & '& !(&(;& ,! '&s &*"i#i,&,!s n$ <$(
<$( ni#!'
sin$ <$( n!*!si,&,!s ,! =n*i$n&6i!n"$.
E' <!(s$n&' ,! '& !6<(!s& ,!b! *$6<(!n,!( <n"&'6!n"! '&s <$';"i*&s n$

in"!(<(!"&('&s !' s$ ,!' *(i"!(i$ !n *i(*ns"&n*i&s !*!<*i$n&'!s.
!*!<*i$n&'!s.
P&(& ! '& i6<'!6!n"&*ión ,! <$';"i*&s i6<&*"! <$si"i#&6!n"! & '& !6<(!s&
s! ,!b! 9&(&n"i@&( s !s"(i*"& $bs!(#&n*i&. Asi6is6$ !=!*"&( !' s!9i6i!n"$
,! s *$((!*"& &<'i*&*ión.
Co&,*#+a+#)*
S#t,a+#)*
E' %/ Q ,!' <!(s$n&' $<in& ! '& *$6ni*&*ión !n '& !6<(!s& !s 6&'& só'$ !'
4/Q si!n"! ! !s b!n& &=i(6&*ión ! <$n! ,! 6&ni=i!s"$ n& ,! '&s
,!bi'i,&,!s *$ns!*!n"!s
*$ns!*!n"!s *$n '& (!&'i,&, ! <(i
<(i#&
#& !n '& !6<(!s&.
En =$(6& *$6<'!6!n"&(i& !' <!(s$n&' !"!(nó ! !' 1//Q ,! '& *$6ni*&*ión
n$ !s"> ,$*6!n"&,& !s #!(b&'. T&6bin !n '& 6&+$(;& ,! '$s *&s$s !'
"(&"&6i!n"$ ,! '$s &sn"$s n$ !s '$ =$(6&' ! ,!bi!(& s!(.
D!' !9$ ,! #&(i&b'!s in6!(s&s !n '& *$6ni*&*ión (!s&'"& '$ si9i!n"!

&. E' <!
<!(s
(s$n
$n&'
&' !
! &*!<
&*!<"&
"& '& !is
!is"!
"!n*
n*i&
i& ,! '& *$6
*$6ni
ni*&
*&*i
*ión
ón !s ,!' >(!&
>(!&
&,6i
&,6ini
nis"
s"(&
(&"i"i#&
#& + !s !' *!(*
*!(*&n
&n$
$ & '& ,i
,i(!
(!**
**ió
ión
n <$
<$(( &,
&,s*
s*(i
(i<*
<*ió
ión
n $
<&(!n"!s*$?
b. E' >(!& ,! *$n
*$ns"(
s"(**
**ión
ión <!(*ib
<!(*ib!
! *$6$ 6&'&
6&'& '& *$6
*$6n
ni*&
i*&*ió
*ión
n ! !s
#!(b&' + n$ si!6<(! =$(6&' +?
*. L& **$6ni
$6ni*&*ió
*&*ión
n !n"
!n"(!
(! &6b
&6b&s
&s >(!&s
>(!&s !s
!s 6+ 6&'&.
En !' >(!& ,! *$ns"(**ión !*!<"&n,$ '& ,$*6!n"&*ión ,! !s"i6&*i$n!s ,!

$b(& !n ss #!(si$n!s ,! (!<$("! bi">*$(& $ (!9is"($s ,! *$ns6$ n$ :&+
=$
=$(6
(6&
& ,! *$
*$6<
6<($
($b&
b&(( '$
'$ss &s<!
&s<!*"
*"$s
$s 
!
! s! "(&"
"(&"&n
&n n$ s! ,i
,i9&
9& s!
s!9
9i(
i('$
'$ss +
!#&'&('$s.
L& *$
*$6
6ni
ni*&
*&*i
*ión
ón "&
"&n
n in
in*i
*i<i
<i!n
!n"!
"! !s n !'!6
!'!6!n
!n"$
"$ 6>
6>ss 
!
! *$
*$n"
n"(ib
(ib+
+!
! & '&
*$n=sión !n &'9n$s *&s$s '& $6isión !n $"($s + !' n!(#i$sis6$ 9!n!(&'i@&,$
! ='$"& !n !' &6bi!n"! ,! '& !6<(!s&.

Re+o&e*$a+#o*es
C$6$ <&("! ,!' "(&b&$ !n '& i6&9!n *$(<$(&"i#& !s n!*!s&(i$ ,is!B&( n

sis"!6& ,! in=$(6&*ión &,6inis"(&"i#&. Asi6is6$ !n <&(&'!'$ *(!&( b&s!s ,!
,&"$s ,! *'i!n"!s <($#!!,$(!s 'i*i"&*i$n!s !"*.
D(&n"! !' <($*!s$ ,! in"!9(&*ión ,!' sis"!6& ,! in=$(6&*ión !s *$n#!ni!n"!

*&<&*i"&( &' <!(s$n&' !n 6&"!(i& ,! (!,&**ión
( !,&**ión s$ ,! 6!,i$s + <($*!,i6i!n"$s
!s<!*;=i*$s. T&
T&6bin !s (!*$6!n,&b'! 
!
! s! ins"(+& &' <!(s$n&' &*!(*&
&*!(*& ,!'
<($"$*$'$ + s!(i!,&, *$n '& ! "i!n! ! 6&n!&(s! !n '& !6<(!s&.
E' <($*!s$ ,! *$6ni*&*ión "i!n! ! <&("i( ,! '& !s"(*"(& $(9&ni@&*i$n&'

&<($b&,&. Ti!n! ! *!Bi(s! & '$s *&n&'!s ,!=ini,$s ! <$( nin9n 6$"i#$
<!,!n 6$,i=i*&(s! s&'#$ !*!<*i$n!s <'!n&6!n"! s"i=i*&,&s.
L& in"!((!'&*ión !n"(! '&s >(!&s + ni#!'!s !(>(i*$s <!,! ,&(s! <&("i!n,$ ,!
'& !s"(*"(& <!($ <!,! &6<'i&(s! & "(&#s ,!' "(&b&$ !n !i<$s <(i6!($ +
*$n b&s! & <($*!s$s ,!s<s. C$6$ s!& si s! $<"& <$( "(&b&&( *$n b&s! &
(!ni$n!s s"&s ,!b!n s!( só'$ '&s n!*!s&(i&s + *$n n& &9!n,& ! n$ '&s
!"i!n,& ,! 6&n!(& i((&*i$n&'.

K! '& A,6inis"(&*ión ,! '& E6<(!s& R$&s M&(!" EIRL '! , '& i6<$("&n*i& &
'& A,i"$(;& &,6inis"(&"i#& "$,& #!@ ! s <($<ósi"$ !s <(!*is&( s ni#!' ,!
,!s!6<!B$ + $<$("ni,&,!s ,! 6!$(& !n *&'i!( >(!& ,! '& ins"i"*ión.
K!
K! '& E6
E6<(
<(!s
!s&
& R$&
R$&ss M&
M&(
(!
!"" EIRL
EIRL & "(&#
"(&#s
s ,! s D!
D!<&
<&("&
("&6!
6!n"
n"$
$ ,!
A,i"$(;& In"!(n& (!&'i*! &,i"$(;&s &,6inis"(&"i#&s <!(ió,i*&s !n >(!&s
,i=!(!n"!s ,! '& !n"i,&, *$n !' $b!"$ ,! *$n$*!( !' *6<'i6i!n"$ ,! ss
<$';"i*&s + <($*!,i6i!n"$s.
S! (!*$6i!n,& & '& A,6inis"(&*ión ,! '& E6<(!s& R$&s M&(!" EIRL ni,&,
$b!"$ ,! &n>'isis '! , '& i6<$("&n*i& *$((!s<$n,i!n"! &' D!<&("&6!n"$ ,!
A,i"$(;& In"!(n& <!s & "(&#s ,! ss in=$(6!s $b"!n,(> in=$(6&*ión
=in&n*i!(& *$n=i&b'! + $<$("n& (!s9&(,$ ,! ss &*"i#$s !=i*i!n*i& $<!(&"i#& +
!' *6<'i6i!n"$ ,! '$s $b!"i#$s <$';"i*&s + <($*!,i6i!n"$s.
S! (!*$6i!n,& & '& G!(!n*i& ,! O<!(&*i$n!s ,! '& !6<(!s& R$&s M&(!"

EIRL &*"&'i@&( '$s 6&n&'!s ,! <$';"i*&s + <($*!,i6i!n"$s? *&<&*i"&( & s
<!(s$n&' !s<!*i&'6!n"! & '$s !=!s ,! '$s
D!<&("&6!n"$s ,! C$6!(*i&'i@&*ión L$9;s"i*& + A'6&*n *$n !' $b!"$ ,!
!'i6in&(
• L& in*&<&*i,&, <&(& s<!(#is&( &' <!(s$n&' !n =$(6& &,!*&,&.
• L& in!is"!n*i& ,! ,!'!9&*ión ,! &"$(i,&, + (!s<$ns&bi'i,&,.
•
L& n!9'i9!n*i& <&(& (!*$n$*!( &n&'i@&( + ,&( s$'*i$n!s & <($b'!6&s ,!
i6<$("&n*i& +
• E' in*6<'i6i!n"$ ,! ss <$';"i*&s + <($*!,i6i!n"$s &*"&'!s.
SEGUIMIENTO
L$s (!s'"&,$s ,! '& &,i"$(;& &,6inis"(&"i#& ,!b!n s!"&(s! & n !s"(i*"$

s!9i6i!n"$ +& ! n$ só'$ <!(6i"! *$((!9i( =&''&s s<!(&( $bs">*'$s sin$ &
!#i"&( s (!*((!n*i&. A,!6>s !n !s"! *&s$ s! *$ns"i"+!n !n '& =!n"! ,! n

*&6bi$ !s"(&"9i*$ <&(& '& !6<(!s&.
En !s"! s!n"i,$ !' s!9i6i!n"$ n$ s! 'i6i"& &' 6$ni"$(!$ !n '& i6<'&n"&*ión ,!

(!*$
(!*$6!
6!n,
n,&*
&*i$
i$n!
n!s
s 6>s
6>s bi!n
bi!n & &<
&<$(
$("&
"&(( !'!6
!'!6!n
!n"$
"$ss ,! 
i*
i*i$
i$ <&(&
<&(& '$
'$9(
9(&(
&( !'

=$("&'!*i6i!n"$ <&'&"in$ ,! '& !6<(!s& #!(i=i*&n,$ ! '&s &**i$n!s s! ''!#!n

& '& <(>*"i*& !n '&s
' &s *$n,i*i$n!s + "i!6<$s !s"&b'!*i,$s.
C$n !s! =in s! ,!b!n ,!=ini( <(i$(i,&,!s + <(!<&(&( n <($9(&6& <&(& 9i&( '&s
&**i$n!s "$6&n,$ *$6$ <n"$ ,! (!=!(!n*i& '$s (!s'"&,$s $b"!ni,$s + '&s
(!*$6!n,&*i$n!s =$(6'&,&s.
En '& 6!,i,& ! &#&n*! !' <($*!s$ ,! *&6bi$ *$nsi,!(&( '& <&("i*i<&*ión ,!
!s<!
!s<!*i
*i&'
&'is
is"&
"&ss !n '$
'$ss ,is"
,is"in
in"$
"$ss *&6<
*&6<$s
$s ,! "(&b
"(&b&
&$
$ <&
<&("
("i*
i*'
'&(
&(6!
6!n"
n"!
! !n '&
=$(6&*ión + &*"&'i@&*ión ,! *&,($s &,6inis"(&"i#$s.
Es"&b'!*!( '$s 6!*&nis6$s n!*!s&(i$s <&(& 6&n"!n!( n &,!*&,$ *$n"($' !n

'& i6<'!6!n"&*ión ,! '&s (!*$6!n,&*i$n!s + !n '& !#&'&*ión ,! (!s'"&,$s +
'$9($s &'*&n@&,$s 6is6$s ! s! ,!b!n :&*!( ,!' ,$6ini$ ,! "$,$ !' <!(s$n&'
,! '& !6<(!s& <&(& *$ns$'i,&( '$s &#&n*!s ! s! #&+&n $b"!ni!n,$.
L$s 6!*&nis6$s ,! *$n"($' ,!b!n <(!*is&( '$s si9i!n"!s !'!6!n"$s
• L& &si9n&*ión ,! (!s<$ns&bi'i,&,!s

• &*"$(!s *$nsi,!(&,$s
•
(!&s ,! &<'i*&*ión
• P!(;$,$ ,! (!&'i@&*ión
• A<$+$s n!*!s&(i$s
n!*!s&(i$s
• R!s'"&,$s !s<!(&,$s
En *&s$ ,! (!"(&s$s $ 6$,i=i*&*i$n!s ss"&n*i&'!s ! i6<&*"!n !' &#&n*!

!s<!(&,$ "!n,(>n ! ,!"!(6in&( '& =$(6& ,! &"!n,!( '$s
' $s si9i!n"!s &s<!*"$s
• D!s#i&*i$n!s (!9is"(&,&s
• C&s&s + !=!*"$s
• A'"!(n&"i#&s ,! s$'*ión
s$'*ión
• C&'!n,&(i$ ,! &<'i*&*ión
• C$s"$
• R!s'"&,$s $b"!ni,$s
En '$s *&s$s ! s! !s"i6! <($*!,!n"! <(!#i& &<($b&*ión ,!' G!(!n"! <$,(>n
''!#&(s! & *&b$ &,i"$(;&s ,! s!9i6i!n"$.
CUESTIONARIO DE CONTROL INTERNO

REA DE ALMAC>N
E*t#$a$: Rojas Market EIRL
OB4ETI?OS
E#&'&( !' 9(&,$ ,! s$'i,!@ ,! *$n"($' + '&
!=i*i!n*i& &,6inis"(&"i#& ,!' >(!& ,! A'6&*n.
0REGUNTAS SI NO
1.\ E' >(!& ,! &'6&*n *!n"& *$n

& O(9&ni9(&6& n*i$n&' 
b M&n&' ,! O(9&ni@&*ión + n*i$n!s 
* M&n&' ,! P($*!,i6i!n"$s 
, P($9(&6& ,! #!n"&s + $b!"i#$s 
! Lis"&,$ ,! P($#!!,$(!s A*"&'i@&
A*"&'i@&,$s
,$s 
= R!9'&6!n"$ In"!(n$ ,! A,isi*

A,isi*ión
ión 
2.\ E' <($*!s$ ,! A,6inis"(&*ión ,!

Ab&s"!*i6i!n"$ s! !=!*"&
!=!*"& & "(&#s ,!
=&s!s ,!
& P($9(&6&*ión 
b A,isi*ión
A,isi*ión 
* A'6&*!n
A'6&*!n&6i!n"$
&6i!n"$ 
, Dis"(ib*ión 
3.\ ]S! *!n"& *$n =$(6&"$s ,! ó(,!n!s ,!

*$6<(& ó(,!n!s ,! s!(#i*i$ + *&,($ *$6<&(&"i#$
,! <(!*i$s *$n n6!(&*ión <(! i6<(!s$(&^ 
4.\ ]S! "i!n!n i6<'!6!n"&,$ =$(6&"$s ,! n$"&s

,
,!
! !n"(&,& + s&'i,& ,! &'6&*n^ 
5.\ ]Ti!n! '& <!(s$n& & *&(9$ ,!' &'6&*n
*$n$*i6i!n"$ +$ !<!(i!n*i& s$b(! !'

<($*!s$ ,! &'6&*!n&6i!n"$^ 
%.\]Es"> <($:ibi,$ !' in9(!s$ &' &'6&*n

,
,!! <!(s$n&s &!n&s &' 6is6$^ 
7.\ ]S! :&n !s"&b'!*i,$ <($*!,i6i!n"$s ,!

ins<!**ión <&(& *$6<($b&( '&s !s<!*i=i*&*i$n!s
!s<!*i=i*&*i$n!s
"*ni*&s ,! '$s bin!s in9(!s&,&s &' &'6&*n^ 
8.\ ]L& (!*!<*ión ,! bi!n!s '$s !=!*"&

s$'&6!n"! !' <
<!
!(s$n&' &"$(i@&,$ ,!' &'
&'6&*n^ 
).\ ]In9(!s&n &' &'6&*n "$,&s '&s &,isi*i$n!s
!=!*"&,&s <$( '& !6<(!s&^ 
1/.\ ]In9(!s&n &' &'6&*n "$,$s '$s bi!n!s

"(&ns=!(i,$s <$( ,!#$'*i$n!s ,! '$s *'i!n"!s^ 
11.\
11.\ ]In9(!s&n &' &'6&*n "$,$s '$s bi!n!s
! s! !n*!n"(&n #!n*i,$s^ 
12.\ L$s bi!n!s !is"!n"!s !n !' &'6&*n

& Es">n <($"!9i,$s &,!*&,&6!n"! 
b S bi*&*ión !s (><i,& 
* Es">n *'&si=i*&,$s &,!*&,&6!n"! 
, Ti!n! n *$n"($' #isib'! 
! E' &**!s$ & !''$s !s =>*i' 
13.\ L&s !n"(&,&s + s&'i,&s s! :&*!n

s$'&6!n"! <$( in=$(6!s ,! !n"(&,&s &'
&'6&*n + <$( (!isi*i$n!s  ó(,!n!s ,!
!6b&(! &"$(i@&,&s 
14.\ ]L& !n"i,&, 6&n"i!n! bi!n!s ,! s

<($<i!,&, !n &'6&*!n!s ,! "!(*!($s^ 
15.\ ]S$n *$n"($'&,$s '&s !is"!n*i&s

! is"!n*i&s
6!,i&n"! in#!n"&(i$s =;si*$s^ 
1%. S! <($n$s"i*&n in#!n"&(i$s =;si*$s

& A' =in&' ,!' !!(*i*i$
b P!(ió,i*&6!n"! 
17. ]Eis"!n s!<&(&*i$n!s ,! =n*i$n!s !n"(!

'&s <!(s$n&s !n*&(9&,&s ,! '& (!*!<*ión +
(!9is"($ ,! '$s bi!n!s !n &'6&*n^ 
18.\ ]S! 6&n"i!n! '$s 6&"!(i&'!s + &**!s$(i$s

,! "$,$ "i<$ !n &'6&*!n!s *!n"(&'!s b&$
'& *s"$,i& ,! &'6&*!n!($s^ 
1).\ S! si9!n *$nsis"!n"!6!n"! '$s 6"$,$s

,! !#&'&*ión PEPS UEPS !"* !s"&b'!*i,$s
<$( '& !6<(!s& 

PDF Monog Liderazgo - Compress

Cargado por

Información del documento

Título original

Derechos de autor

Formatos disponibles

Compartir este documento

Compartir o incrustar documentos

Opciones para compartir

¿Le pareció útil este documento?

¿Este contenido es inapropiado?

Copyright:

Formatos disponibles

PDF Monog Liderazgo - Compress

Cargado por

Copyright:

Formatos disponibles

3.2. DIAGRAMA DE LUO..........

C$6$ !s *$n$*i6i!n"$ ,! "$,$s !n n!s"(& R!9ión :$+ !n ,;& s! <(!s!n"&n 9(&n,!s

ROAS MARFET E.I.R.L

INFORMACIN GENERAL DEL CONTRIBUYENTE

A!e""#$os % No&'res o Ra()* So+#a":

ROAS MARFET E.I.R.L

EMPRESA INDIVIDUAL DE RESP. LTDA

Fe+-a $e I*#+#o $e A+t##$a$es:

Esta$o $e" Co*tr#',%e*te:

Co*$#+#)* $e" Co*tr#',%e*te:

D#re++#)* $e" Do&#+#"#o F#s+a":

CALLE CASTROVIRRENA NH 251  ICA

A+t##$a$ $e +o&er+#o e/ter#or:

S#ste&a $e E&#s#)* $e Co&!ro'a*te:

GUIA DE REMISION J REMITENTE

A2#"#a$o a" 0LE $es$e:

RO4AS MAR5ET &<$+& *$n $b(&s s$*i&

• S!( (!*$n$*i,$s *$6$ n$ ,! '$s S<!(6!(*&,$s 6>s (!<(!s!n"&"i#$s !n !'

1.8.1. Inn$#&*ión + *(!&"i#i,&,

K!(!6$s ! '& inn$#&*ión + *(!&"i#i,&, s!&n *&(&*"!(;s"i*&s in,is<!ns&b'!s

1.. O-ETIVOS ESTRATEGICOS

En RO4AS MAR5ET E.I.R.L "(&b&

• A'9n$s <(!*i$s n$ s! !n*!n"(&n (!*$n$*i,$s &*"&'i@&,$s + &*$(,!

C&<&*i"&*ión & '$s "(&b&&,$(!s

1.;. ORGANIGRAMA ESTRUCTURAL

1.<. ORGANIGRAMA UNCIONAL

R!&'i@&( "$,&s '&s =n*i

n*i$n!s A*"i#i,&,!s +$ T&(!&s

Es i!n #& &s!s$(& &"!n,!( s<!(#is&( + &<$+&( !n &sn"$s ,! *&(>*"!( '!9&'

S! !n*&(9& ,! (!9is"(&( *'&si=i*&( *$n"($'&( <&(& "$6&( ,!*isi$n!s !n 6&"!(i&

T!n!6$s !' <($,*"$ i,!&' <&(& *&,& $*&sión

P&(& n!s"(&s $=!("&s *$6!(*i&'!s "!n!6$s '&s si9i!n"!s *$nsi,!(&*i$n!s

No&'re $e" +aro: ALMACEN

1.1. DIRECTORIO EMPRESARIAL

LOS 0RO?EEDORES DE LA EM0RESA RO4AS MAR5ET EIRL

RUC RAON SOCIAL DIRECCIN

1/214741828 CALLE LA MAR 41)

1//73%%414/ CLEMENTE OSCO PAREDES

M&(!" ,! $(9&ni@&( ss &*"i#i,&,!s ,! =is*&'i@&( !' *6<'i6i!n"$ ,!' "(&b&$ + ,!

C(!&"i#i,&, P'&ni=i*&*ión P($,*"i#i,&, S!( Si!6<(! '$s M!$(!s + T(&b&$ !n

* P($9(&6&( + !s"&b'!*!( '&s :$(&s ,! "(&b&$ "(n$s + :$(&(i$s !n &(6$n;& *$n

! R$&s M&(!" ,i*"! s$b(! !' <&("i*'&(.

!n"(!n&6i!n"$ ,!s&(($''$ $ *&<&*i"&*ión.

*&6<&B&s <($6$*i$n!s (!b&&s +$ ,!s*!n"$s ! &n n$ :bi!s!n

M&(!" &"!n,in,$'!s *$n *$("!s;& + &6&bi'i,&,.

&6bi!n"!s ,! "(&b&$ ,! R$&s M&(!" sin '& &"$(i@&*ión <(!#i& ,! '&

,!,i*&(s! & !9$s ,! &@&( :&*!( &<!s"&s #!n,!( $ *$6<(&( &(";*'$s ,!

,! R$&s M&(!". C$ns"i"+! &'"&6i!n"$ ,! (!s<!"$ !' s$ ,! '!n9&! $

<($*!s$ ,! s!'!**ión <(!s!n"&(>n &n"!s ,! s in*$(<$(&*ión & R$&s M&(!" '$s

DEL HORARIO DE TRABA4O

:&s"& '& :$(& =i&,& <&(& ! s"&s *$n*'+&n.

&sis"!n*i& + <n"&'i,&, ,!' *!n"($ ,! "(&b&$.

(!9is"(&( s s&'i,& !n '$s sis"!6&s ,! *$n"($'. D! i9&' 6$,$ ,!b!(> (!9is"(&( s

,is<$si*ión ,! s !=! in6!,i&"$ <(!#i$ in#!n"&(i$ &n"!s ,! :&*!( s$ ,! ss

DEL DESCANSO SEMANAL OBLIGATORIO

!n !' *!n"($ ,! "(&b&$ $ *$n &!''$s ! <!,&n (&@$n&b'!6!n"! "i'i@&(s!.

,!' <(!s!n"! R!9'&6!n"$ In"!(n$ ,! T(&b&$ + !n *$ns!*!n*i& =&'"& 9(&#!.

 T$,$s '$s bi!n!s sin

 L$s *'i!n"!s ,!#!'#!n <($,*"$s <$(! '!s =&'"& 2 $ 3 ,;&s <&(& s

% L#$era(o Tra*sa++#o*a"9 !s"! '"i6$ !s '& <(!,$6in&n"! & '& :$(& ,! <$n!('$ !n

 C$ns!(#&n '& !s"&bi'i,&, ,!n"($ ,! '& $(9&ni@&*ión !n '9&( ,! <($<i*i&( !'

 L$s !6<'!&,$s &'*&n@&n $b!"i#$s & "(&#s ,! <(!6i$s + *&s"i9$s !s"&b'!*i,$s

L&s b&s!s ,! n& (!'&*ión (!*;<($*

C$6$ !s $n$i6i!n"$ ,! "$,$s !n n!s"(& R!9ión :$+ !n ,;& s! <(!s!n"&n 9(&n,!s

Esta$o $e" Cotr#',%ete:

Co$#+#) $e" Cotr#',%ete:

RO4AS MAR5ET &<$+& $n $b(&s s$i&

• S!( (!$n$i,$s $6$ n$ ,! '$s S<!(6!(&,$s 6>s (!<(!s!n"&"i#$s !n !'

1.8.1. Inn$#&ión + (!&"i#i,&,

K!(!6$s ! '& inn$#&ión + (!&"i#i,&, s!&n &(&"!(;s"i*&s in,is<!ns&b'!s

• A'9n$s <(!i$s n$ s! !n!n"(&n (!$n$i,$s &"&'i@&,$s + &$(,!

C&<&i"&ión & '$s "(&b&&,$(!s

ni$n!s A"i#i,&,!s +$ T&(!&s

Es i!n #& &s!s$(& &"!n,!( s<!(#is&( + &<$+&( !n &sn"$s ,! &(>"!( '!9&'

S! !n&(9& ,! (!9is"(&( '&si=i&( $n"($'&( <&(& "$6&( ,!*isi$n!s !n 6&"!(i&

T!n!6$s !' <($,"$ i,!&' <&(& &,& $*&sión

P&(& n!s"(&s $=!("&s $6!(i&'!s "!n!6$s '&s si9i!n"!s $nsi,!(&i$n!s

M&(!" ,! $(9&ni@&( ss &"i#i,&,!s ,! =is&'i@&( !' *6<'i6i!n"$ ,!' "(&b&$ + ,!

C(!&"i#i,&, P'&ni=i&ión P($,*"i#i,&, S!( Si!6<(! '$s M!$(!s + T(&b&$ !n

 P($9(&6&( + !s"&b'!!( '&s :$(&s ,! "(&b&$ "(n$s + :$(&(i$s !n &(6$n;& *$n

! R$&s M&(!" ,i"! s$b(! !' <&("i'&(.

!n"(!n&6i!n"$ ,!s&(($''$ $ &<&i"&*ión.

&6<&B&s <($6$i$n!s (!b&&s +$ ,!s*!n"$s ! &n n$ :bi!s!n

M&(!" &"!n,in,$'!s $n $("!s;& + &6&bi'i,&,.

,!,i&(s! & !9$s ,! &@&( :&!( &<!s"&s #!n,!( $ $6<(&( &(";'$s ,!

<($*!s$ ,! s!'!**ión <(!s!n"&(>n &n"!s ,! s in$(<$(&ión & R$&s M&(!" '$s

:&s"& '& :$(& =i&,& <&(& ! s"&s $n'+&n.

&sis"!ni& + <n"&'i,&, ,!' !n"($ ,! "(&b&$.

,is<$siión ,! s !=! in6!,i&"$ <(!#i$ in#!n"&(i$ &n"!s ,! :&!( s$ ,! ss

!n !' !n"($ ,! "(&b&$ $ $n &!''$s ! <!,&n (&@$n&b'!6!n"! "i'i@&(s!.

,!' <(!s!n"! R!9'&6!n"$ In"!(n$ ,! T(&b&$ + !n $ns!!n*i& =&'"& 9(&#!.

 L$s 'i!n"!s ,!#!'#!n <($,"$s <$(! '!s =&'"& 2 $ 3 ,;&s <&(& s

% L#$era(o Trasa++#oa"9 !s"! '"i6$ !s '& <(!,$6in&n"! & '& :$(& ,! <$n!('$ !n

 C$ns!(#&n '& !s"&bi'i,&, ,!n"($ ,! '& $(9&ni@&ión !n '9&( ,! <($<ii&( !'

 L$s !6<'!&,$s &'&n@&n $b!"i#$s & "(&#s ,! <(!6i$s + &s"i9$s !s"&b'!*i,$s

L&s b&s!s ,! n& (!'&ión (!;<($*

,!<!n,! ,! '&s &'"!(n&"i#&s ,is<$nib'!s + '& <$sib'! 6&i6i@&ión ,! '$s b!n!=ii$s

S! ,!b!(;& <$n!( !n !!ión n sis"!6& ,! b&s! ,! ,&"$s ,! &'6&*!n&6i!n"$

• Có,i9$ ,! &,& &(";'$

'&s !is"!ni&s n!!s&(i&s !n !' &'6&*n. P(i6!($ ,!b!(;& i6<'!6!n"&( n 6"$,$

inn!!s&(i$ !n !' &'6&n.

n& =$(6& ,! $6<(!nsión ,! s $n"!"$ + =$(6& ,! $<!(&(.

=ni$n& 6>s &<!9&,& & n$(6&s ,! "(&b&$ !s<!;=i*&s. Asi6is6$

=nión ,! s !<!(i!ni& + '& =$(6&*ión ,! ss in"!9(&n"!s.

L$s &#&n!s !n !' ,!s!6<!B$ ,! '& !6<(!s& (!i!(!n ,! n& !#&'&ión

L& &(!ni& ,! <$';"i&s n$ s$'$ s! 6&ni=i!s"& $6$ n& $n,iión 6!(&6!n"!

Es in,is<!ns&b'! ! !n !' $("$ <'&@$ s! =$(6'!n + ,$6!n"!n <$';"i*&s

E' <!(s$n&' ,! '& !6<(!s& ,!b! $6<(!n,!( <n"&'6!n"! '&s <$';"i&s n$

D!' !9$ ,! #&(i&b'!s in6!(s&s !n '& $6ni&*ión (!s&'"& '$ si9i!n"!

En !' >(!& ,! *$ns"(**ión !!<"&n,$ '& ,$6!n"&ión ,! !s"i6&i$n!s ,!

C$6$ <&("! ,!' "(&b&$ !n '& i6&9!n $(<$(&"i#& !s n!!s&(i$ ,is!B&( n

D(&n"! !' <($!s$ ,! in"!9(&ión ,!' sis"!6& ,! in=$(6&ión !s $n#!ni!n"!

E' <($!s$ ,! $6ni&ión "i!n! ! <&("i( ,! '& !s"("(& $(9&ni@&i$n&'

S! (!$6i!n,& & '& G!(!ni& ,! O<!(&*i$n!s ,! '& !6<(!s& R$&s M&(!"

!#i"&( s (!((!ni&. A,!6>s !n !s"! &s$ s! $ns"i"+!n !n '& =!n"! ,! n

=$("&'!i6i!n"$ <&'&"in$ ,! '& !6<(!s& #!(i=i&n,$ ! '&s &**i$n!s s! ''!#!n

Es"&b'!!( '$s 6!&nis6$s n!!s&(i$s <&(& 6&n"!n!( n &,!&,$ *$n"($' !n

L$s 6!&nis6$s ,! $n"($' ,!b!n <(!*is&( '$s si9i!n"!s !'!6!n"$s

En &s$ ,! (!"(&s$s $ 6$,i=i&i$n!s ss"&ni&'!s ! i6<&"!n !' &#&n!

1.\ E' >(!& ,! &'6&n !n"& *$n

2.\ E' <($!s$ ,! A,6inis"(&ión ,!

3.\ ]S! !n"& $n =$(6&"$s ,! ó(,!n!s ,!

$n$i6i!n"$ +$ !<!(i!n*i& s$b(! !'

7.\ ]S! :&n !s"&b'!i,$ <($!,i6i!n"$s ,!

8.\ ]L& (!!<ión ,! bi!n!s '$s !=!*"&

).\ ]In9(!s&n &' &'6&n "$,&s '&s &,isii$n!s

15.\ ]S$n $n"($'&,$s '&s !is"!ni&s

1%. S! <($n$s"i&n in#!n"&(i$s =;si$s

17. ]Eis"!n s!<&(&i$n!s ,! =ni$n!s !n"(!