FERNANDO TORRES

IMMIGRATION

PREPÁRATE
PARA VENIR
A CANADÁ
E-BOOK

ESPERO VERTE EN CANADÁ

y espero verte pronto.

R532615
CONTENIDO

3 UN CV
POR CADA
21 TÍTULOS SUGERIDOS PARA CADA
SECCIÓN DE TU RESUME

EMPRESA 22 VERBOS DE IMPACTO

4 RESUMES
DE IMPACTO
24 REFERENCIAS PARA
CADA SECCIÓN DE TU RESUME

25 SKILLS SET
5 EXAMEN DE ENTRADA

7 10 PASOS PARA UN 37 COVER

RESUME DE IMPACTO LETTER

10 CONSIDERACIONES PREVIAS 38 ELEMENTOS COMUNES

EN EL CURRÍCULO
11 DESARROLLO DE IDEAS
40 LA ANATOMÍA DE UNA
12 CONSTRUYENDO EL RESUME COVER LETTER
12 PASO 1: Mi Resume
42 RECOMENDACIONES FINALES
13 PASO 2: Trabaja la propuesta
16 PASO 3: Palabras clave

17 TIPOS DE RESUMES
43 100
PREGUNTAS
Y RESPUESTAS
20 TOP 10: LO QUE LAS EMPRESAS
CANADIENSES ESTÁN BUSCANDO

FERNANDO TORRES IMMIGRATION

UN CV
POR CADA EMPRESA.
¿POR QUÉ? Una de las características más relevantes de la cultura laboral
canadiense es la presentación del CV. El mío (es decir mi CV
peruano) era un bodoque enorme de cientos de páginas, con
foto, signo zodiacal, etc. etc. Era, sobre todo, el mismo. Es
decir, daba igual si buscaba empleo en la notaria, en el Poder
Judicial, en el Ministerio de Salud o en la Comandancia
General del Ejército. Eso no se puede hacer aquí, por 2
razones fundamentalmente técnicas.

Primero, porque el empleador establece siempre los requisitos

que buscan en un postulante. Entonces, la misión del
desempleado como tú es "acomodar" el Resume de acuerdo
con el perfil requerido, palabra por palabra, línea por línea. Eso
cambia de empleador a empleador, por supuesto.

Segundo, la mayoría de empresas (serias) filtran los CVs

recibidos a través de programas de cómputo que reconocen
"Palabras Claves". Es decir, sus algoritmos están a la caza de
términos como " experiencia en preparación de Sushi" o "
Experto en lenguaje C++".

GOT IT?
Es absolutamente indispensable que trabajes en tu currículo
cada vez que decidas enviarlo a un empleador, revisando su Web
y lo que específicamente solicitan en cada puesto. Esa es la
única manera de encontrar el trabajo ideal para ti.

Este e-book te ayudará a lograr ese propósito.

¡Éxitos!

3
RESUMES
DE IMPACTO

FERNANDO TORRES
IMMIGRATION

4
EXAMEN DE ENTRADA FERNANDO TORRES IMMIGRATION

Lee las preguntas con cuidado, si estás de acuerdo marca SI, en desacuerdo marca NO.

SI NO
1 Mientras más largo sea el Resume, mejor.

2 Sólo existe un tipo de Resume en Canadá.

3 El primer trabajo que se menciona en el resume debe ser el último que tuviste.

4 Asegúrate de mencionar tu lugar de nacimiento.

5 Siempre incluye una Cover Letter con tu Resume.

6 Las empresas contratan en base a los resúmenes recibidos.

7 Tres copias de tu Resume deberían ser suficientes.

8 Un Resume es un anuncio publicitario sobre ti.

9 Usa oraciones completas en tu Resume.

5
RESPUESTAS
D EL EXAM E N D E E N TR A DA RESUMES DE IMPACTO

1 NO Por lo general los Resumes en el mercado laboral norteamericano son de 2 carillas. Un

documento más grande que esto corre el riesgo de no ser tomado en cuenta por los
profesionales de Recursos Humanos o por los encargados de contratación en las
empresas. Un buen Resume siempre es corto, sucinto y está creado específicamente
para un puesto en particular.

2 NO Existen varios tipos de Resume que el candidato puede utilizar, dependiendo del puesto
al que postula o a su nivel de experiencia. Los más importantes ejemplos los encontrarás
en el desarrollo de este curso.

3 SI Los empleadores están interesados en saber cuál es tu experiencia más reciente, por eso
es una buena idea que tu último trabajo sea el primero que muestres en la sección “Work
Experience” de tu resume o CV.

4 NO El lugar de nacimiento, estado civil, género, opción sexual etc. Son conocidas como
preguntas No-No. De acuerdo a la ley canadiense son preguntas ilegales, por lo tanto, no
hace falta incluirlas en tu resume, así como tampoco se requiere la presentación de
fotografías.

5 SI La  Cover Letter  es el documento de presentación de un Resume y siempre debes

incluirla, aunque el empleador no la solicite.

6 NO El proceso de contratación está basado en varios factores como el Resume y la

verificación de tus Referencias. Pero sobre todo, la decisión de contratarte o no se
concretará luego de una entrevista formal.

7 SI Una para enviar por email o mail. La segunda para tu entrevista y la tercera para tu archivo
personal.

8 SI Definitivamente en el Resume plasmarás lo mejor de ti en materia profesional. Recuerda

promocionar las actitudes específicas para el puesto al que estás postulando.

9 SI Tus documentos de presentación deben de estar libre de errores, además de darte la

oportunidad de mostrar al empleador tu capacidad de organizar ideas y plasmarlas en el
papel. Oraciones completas pero sencillas son vitales.

6
10 PASOS
PA R A UN RE S U ME D E IMPAC TO FERNANDO TORRES IMMIGRATION

PASO 1
Escoge un objetivo concreto.

Esto es vital pues la preparación de un Resume está condicionada a la existencia de una oferta que te
interese.  Es un tremendo error construir Resumes a ciegas. Nunca funcionan y lo peor es que los
empleadores notan esta producción de CV en masa. En estos casos el mensaje que envías al empresario
es que estás a la caza de lo primero que venga. Recuerda, 1 resume para 1 empleo.

PASO 2
Descubre qué tipo de talentos, conocimientos y experiencia
se necesitan para realizar ese tipo de trabajo que has escogido.

Quienes te van a contratar son aquellas empresas a las que les demuestres un interés específico, pero
además aquellas que descubran los talentos que les puedes ofrecer. Descubrir y describir tus talentos es
el paso elemental para triunfar en tu búsqueda de empleo. Postula solo a aquellos trabajos en los que
realmente puedas marcar una diferencia. Lo otro solo te conducirá a experiencias frustrantes y
desalentadoras.

PASO 3
Haz una lista de 3 o 4 de tus habilidades o talentos más relevantes.

En un Resume no caben todos tus talentos, tampoco hace falta mencionarlos. Si bien el CV muestra lo
mejor de ti, estas habilidades deben de estar relacionadas de manera directa con la plaza a la que
postulas.

7
 PASO 4
Piensa en algo que hayas logrado en cada uno de esos
talentos a lo largo de tu experiencia laboral previa.

Dale la oportunidad al empleador de saber de ti. Muéstrale lo útil que fuiste para otras instituciones.

PASO 5
Describe cada uno de esos logros de una forma simple y poderosa
que ponga de relieve los beneficios de tus ex empleadores.

Indica claramente cuántos autos vendiste, cuánto dinero recuperaste, cuántas hipotecas resolviste,
cuántos edificios ayudaste a planificar. Ser específico es una virtud.

PASO 6
Prepara una lista de todos tus trabajos, incluye incluso aquellos en los que
no te pagaron pero que acreditan los talentos que tu previamente señalaste.

No soslayes tu participación en asociaciones en las que fuiste voluntario o voluntaria. Es importante que
menciones toda aquella actividad en la que pusiste en práctica tus talentos incluso si fue una labor no
pagada. Las actividades de ese tipo son muy comunes en Canadá y muy bien vistas socialmente.

8
 PASO 7
Haz una lista de todos los cursos relacionados con la posición que quieres obtener.

Tu experiencia académica es muy importante. No te preocupes si nunca estudiaste en Canadá. La

mayoría de inmigrantes tampoco lo hizo. Es un temor absurdo creer que solo el que estudió en el país
tiene oportunidades. Eso es un mito.

PASO 8
Escoge un tipo de Resume que mejor se acomode a tu situación particular.

Como te lo mostraré más adelante escoge el tipo de Resume que mejor se acomode a tu perfil. No todos
los Resumes tienen el mismo impacto, porque muchas veces no tenemos toda la experiencia necesaria
para cubrir las necesidades del empleador, pero con ciertos “tips” tu experiencia siempre se verá muy
bien.

PASO 9
Inicia cada párrafo con los verbos de poder que están a disposición tuya en este curso.

Probablemente hayas pensado que lo más complejo sea construir el Resume en inglés. Tienes razón. Es
difícil utilizar las palabras adecuadas para describir aspectos de tu vida profesional al detalle. Yo te ofrezco
en este curso una lista con muchos Verbos de Impacto que DEBES utilizar para que tu Resume destaque
entre los demás.

PASO 10
Resume lo más importante de ti en la parte superior central de tu CV.

Recuerda que solo tienes 10 minutos para brillar. Incluye un párrafo muy sucinto sobre ti.

9
CONSIDERACIONES PREVIAS
RESUMES DE IMPACTO

A Lo creas o no, la
construcción de un
Resume es el último paso.

B No se puede hacer
un Resume a ciegas.

C 30 segundos para brillar.

D 1 Resume = 1 Trabajo.

E E-Mail:
Greatcyndy_45_love@yahoo.es

F Armar un Resume
es como preparar
un buen ceviche.

G El ceviche no
es suficiente.

10
DESARROLLO DE IDEAS
FERNANDO TORRES IMMIGRATION

A. LaSóloconstrucción del Resume empieza, realmente, en el aviso del empleo al que quieres postular.
reconociendo las principales funciones de la plaza vacante, los requisitos de postulación y
las condiciones de trabajo que se indican en el aviso podrás elaborar un resumen especialmente
orientado a ese puesto en particular.

B. Todos los avisos de empleo en Canadá explican sumariamente de qué se trata el puesto que se
ofrece. Usa las palabras y frases de la convocatoria y adecúalas a tu documento.

C. Elel primer
Resume debe estar redactado de tal manera que el empleador pueda saber quién eres desde
momento. Estudios en Recursos Humanos en Norteamérica indican que el evaluador
invierte solo 30 segundo al revisar los currículos. Lo mejor de ti debe ser expuesto en ese lapso.

D. Cada propuesta de trabajo es única. Nunca encontrarás 2 propuestas exactamente iguales.

¿Entonces por qué crees que puedes usar el mismo Resume en todas tus postulaciones? Cada
aviso de trabajo debe dar origen a un Resume nuevo. La especificidad de tu documento es la clave
del éxito en la búsqueda de trabajo.

E. En mi experiencia en las instituciones públicas y privadas he visto con asombro todo tipo de
direcciones de correo electrónico, unas más absurdas que otras. Olvida el guion bajo y las frases
motivacionales. No crees una cuenta email con el nombre de tu pueblo o el de tu mejor amiga.
Confecciona un email simple y elegante.

F. Así como la preparación de un buen almuerzo tiene pasos y un orden determinado, de igual
manera para confeccionar el Resume es necesario empezar por el principio. Recuerda que la
confección del Resume empieza analizando la propuesta del empleador. Una vez que tengas muy
claro qué es lo que la empresa necesita podrás, recién podrás sentarte frente al computador a
escribir o modificar tu documento.

G. Elno Resume es una pieza fundamental en la aproximación a tu empleador, pero lamentablemente

es el único criterio para contratar a un postulante. Las empresas toman la decisión de contratar
luego de verificar tu Cover Letter, Resume, Referencias y entrevista personal.

11
CONSTRUYENDO EL RESUME
RESUMES DE IMPACTO
PASO 1

Deconstruir la Propuesta de Trabajo:

MI RESUME
Imprime la propuesta de trabajo de tu interés.

Subraya con marcadores de color los requisitos

que la empresa busca en sus futuros
empleados.

Asegúrate de incluir esas habilidades en tu

documento. Esto es vital.

¿Qué quiere el empleador?:

Asume la posición del empresario y pregúntate

qué tipo de empleado está buscando esta
empresa en este puesto específico.

Copia las palabras claves

Cuando hayas reconocido todas las palabras

clave de la propuesta “adecúalas” al interior de tu
Resume. Si no tienes más opción cópialas, pero
nunca dejes de mencionarlas, ya que esas
DECONSTRUIR LA PROPUESTA palabras serán detectadas por el algoritmo
DE TRABAJO diseñado para filtrar Resumes que la mayoría de
las empresas tiene.

¿QUÉ QUIERE EL EMPLEADOR?

“Los buenos artistas copian, los
grandes roban”
COPIA LAS PALABRAS CLAVES
Si Picasso lo dijo, es mejor hacerle caso.
“LOS BUENOS ARTISTAS COPIAN,
LOS GRANDES ROBAN”

12
CONSTRUYENDO EL RESUME
FERNANDO TORRES IMMIGRATION
PASO 2

TRABAJA LA Si aplicas a ciegas

PROPUESTA no vas a lograr resultados.

Administrative Assistant/Receptionist:
Rocky Point Engineering Ltd. -

Company Profile: Rocky Point Engineering Ltd. is a building services mechanical engineering company.
Since our establishment in 1997, we have provided quality engineering services to our diversified clients
within the education, healthcare, civic/government, commercial, data centers, senior/social housing,
hospitality and recreation markets.

The Opportunity: "Receptionist Duties/Responsibilities:

Administrative Assistant".
Our Downtown Vancouver office located in
Chinatown is currently seeking qualified
individuals for the position of Administrative
Assistant. This is a full-time position. Must be
proficient in the use of Microsoft Office, have
excellent communication skills and be able to
multi-task. Previous accounting and/or
construction industry experience would be an
asset.
Business correspondence
Travel arrangements
Provide support to the office Principals and
Project Managers. This includes new project
set-up, data input, document preparation,
proposals, preparing contracts, organizing
expenses, and coordinating staff schedules.
Invoicing – generate monthly office invoicing and
properly process office payables for our
Corporate Office.

13
DECONSTRUYENDO
U NA P ROP U E STA D E TR A BA J O RESUMES DE IMPACTO

El aviso anterior es una típica propuesta de trabajo estilo canadiense en donde se describe la
empresa, el tipo de trabajador que se busca y las responsabilidades de la nueva plaza. Es vital que
comprendas bien cuál es la actividad principal de la compañía que está convocando. Revisa su
página web para que tengas un marco general sobre el tipo de empelados que forman parte de la
institución.

The Opportunity: Duties/Responsibilities:

En esta parte de la convocatoria debes de
“detectar” palabras o frases claves que te
permitirán saber con exactitud a quién están
buscando. Márcalas con plumones de colores.
Por ejemplo:
Proficient in the use of Microsoft Office
Aquí se detallan los deberes del nuevo trabajador.
Tienes que ser honesto contigo y preguntarte si
estás capacitado (a) para cumplir esas labores.
Sin embargo, lo más importante de esta sección
es que te está dando información exacta que
debes usar en tu Resume. No dudes en usar esta
información incluyéndola en tus documentos
postulatorios.

Have excellent communication skills

Multi-task

Tu Resume ya tiene una guía por dónde empezar.

14
Applicants must
be entitled to work
in Canada.

WTF?
AM I?

APPLICANTS MUST BE ENTITLED

TO WORK IN CANADA.

¿Qué es eso?
Seguramente has notado que la mayoría de anuncios
laborales tienen esta cláusula. Descuida, eso está referido a
la ausencia de causas específicas que te hagan inadmisible
para venir al país. Los empleadores saben que si estás
fuera de Canadá no tienes un permiso. Eso lo solicitarás una
vez que tengas una propuesta formal hecha.

15
CONSTRUYENDO EL RESUME
FERNANDO TORRES IMMIGRATION
PASO 3

Una vez que copias las

PALABRAS CLAVE
AGRÉGALAS EN TU RESUME
de manera sutil.

ESTO TE ASEGURA
SER “DETECTADO”
por el algoritmo.

16
TIPOS DE RESUMES
RESUMES DE IMPACTO

Para simplificar las cosas vamos a concentrarnos sólo en dos modelos de Resumes:

1. EL CRONOLÓGICO
La palabra cronológico refiere a la secuencia de eventos en el tiempo y es la característica principal de tu
Resume, que deberá incluir una lista ordenada de tus trabajos y educación más relevante. Este formato
es el más simple, pero puede ser una herramienta poderosa si la utilizas correctamente.

El Resume cronológico requiere que cada trabajo previo sea considerado uno tras otro, desde el más
reciente hasta el más antiguo. Yo te sugiero que no vayas muy atrás, es mejor mencionar solo lo que
hiciste en este siglo. Este tipo de Resume se adecúa mejor para aquellos que tienen experiencia laboral y
que puedan hacer una lista de sus trabajos. El mismo criterio se aplica al momento de detallar tu
educación.

2. EL FUNCIONAL
En vez de listar tu experiencia en cada trabajo o estudio, este tipo de Resume agrupa tu pasado laboral y
educativo en grandes Áreas llamadas “Skill Areas”. Por ejemplo, si tú eres bueno comunicándote con la
gente entonces deberías tener una sección especial en tu resume denominada “Communication Skills,” en
donde incluirás todos los trabajos y tareas realizados en el pasado en donde comunicarte con la gente fue
una actividad importante. Ideal para los que carecen de experiencia concreta en trabajos y para los más
jóvenes.

17
RESUMEN CRONOLÓGICO
U N E JEM P LO FERNANDO TORRES IMMIGRATION

Laura Restrepo
LinkedIn: Laura LinkedIn - Laurarestrepo@gmail.com - 458-258-3689

Excellent business management expertise in an office environment. Substantial experience in word

processing, and spreadsheet and database application use.

EDUCATION AND TRAINING $30,000 a year. Received two merit raises for
performance.
Simon Bolivar School of Business
Finance Specialist, National Police Office
Completed one-year program in Professional
2011 - 2013
Office Management, Achieved GPA in top 30% of
Systematically processed more than 200 invoices
class. Courses included word processing,
per day from commercial vendors. Trained and
accounting theory and systems, advanced
supervised eight employees. Devised internal
spreadsheet and database applications, graphics
system allowing 15% increase in invoices
design, time management and supervision.
processed with a decrease in personal. Managed
 
department with a budget equivalent of more than
Las Malvinas, High School
$350,000 a year. Honorable discharge.
Graduated with emphasis on business courses.
Earned excellent grades in all business topics and
Sales Associate, Ford Company 2009 - 2011
won top award for word-processing speed and
Made direct sales and supervised four
accuracy.
employees, Managed daily cash balance and
 
deposits, made purchasing and inventory
Other
decisions, and handled all management functions
Continuing-education programs at own expense,
during owner’s absence.
including business communications, customer
relations, computer applications, and sales
techniques. STRENGTHS SKILLS

EXPERIENCE Reliable, with strong ethic. Excellent

interpersonal, written, and oral communication
and math skills. Accept supervision well,
Claims Processor, KPMG 2013 - 2018
effectively supervise others, and work well as a
Process 50 complex medical insurance claims per
team member. General ledger, accounts payable,
day, almost 20% above department average.
and accounts receivable expertise. Proficient in
Created a spreadsheet report process that
Microsoft.
decreased department labor cost by more than

18
RESUMEN FUNCIONAL
U N E JEM P LO RESUMES DE IMPACTO

19
 TOP 10
LO QUE LAS
EMPRESAS CANADIENSES

ESTÁN BUSCANDO

Analytical ability/ Critical thinking Organization/Coordination

Computer literacy Problem Solving
Decision making Results-Orientation
Honesty/Integrity Self-Confidence
Interpersonal Strong work ethic
Leadership Teamwork
Motivation/Initiative/Enthusiasm Time management
Oral and written communication Willingness to learn

En este listado puedes ver algunas de los más importantes perfiles requeridos por los empleadores en el
país. Muchos de estos talentos son llamados “Soft skills” pues tienen que ver con el comportamiento del
empleado. Es decir, para los especialistas en Recursos Humanos es más importante contar con un
trabajador que sea capaz de trabajar en grupos, dispuesto a relacionarse con gente de otras culturas y
religiones antes que un empleado que, aunque posea mucho conocimiento, no pueda ser percibido como
un Team-worker.

20
 TÍTULOS SUGERIDOS
PA R A CADA S E C C IÓN D E TU RE S UM E FERNANDO TORRES IMMIGRATION

Cada sección de tu Resume debe de ser precedida por un encabezado que describa lo que estás
indicando. Esto puede ser particularmente complicado en otro idioma, pero no te preocupes porque en los
cuadros adjuntos puedes ver una lista de los encabezados más frecuentes, útiles y de mayor impacto. Con
ellos el empleador no podrá despejar los ojos de tu CV.

Career Objective Professional Experience

Teaching Objective Classroom Experience
Job Objective Experience Highlights
Objective Related Experience
Professional Objective Study Abroad
Position Desired Courses of Interest

Degree(s) Special Training

Education Preparation Professional Activities
Educational Background Conferences Participation
Education
Academic Training

Teaching Certificate Language Competencies

Coaching Certification Language Ability
Overseas Travel
International Experiences
Overseas Study

Computer Training Affiliations Achievements

Multimedia Expertise Professional Societies Awards
Technology Skills Special Recognition Honors and distinctions
Academic Honors Scholarship

Employment Community Involvement

Additional Experience Volunteer Activities
Military Services Interest
Avocations

21
VERBOS DE IMPACTO
RESUMES DE IMPACTO

Este increíble cuadro muestra decenas de Verbos de Impacto que puedes utilizar para hacer una
presentación exitosa. Úsalos porque es el tipo de lenguaje que los empleadores y agentes de Recursos
Humanos utilizan.

En esta parte del cuadro te presento una lista de Por ejemplo; “Directed”
actividades sugeridas para que las incluyas en la
parte correspondiente a la experiencia laboral. En tu resume, debería de empezar de esta
manera:
Estos son los verbos con los que debes de iniciar  
una oración que describa una actividad Directed the company operations in more than
específica realizada en el pasado. 15 cities in the country...

MANAGEMENT SKILLS

Administered, analyzed, assigned, attained, consolidated, contracted, coordinated, delegated, developed,

directed, evaluated, executed, improved, increased, organized, oversaw, planned, prioritized,
recommended, scheduled, supervised.

COMMUNICATION SKILLS

Addressed, arbitrated, arranged, authored, collaborated, convinced, corresponded, developed, directed,

drafted, edited, enlisted, formulated, influenced, interpreted, lectured, mediated, moderated, negotiated,
persuaded, promoted, publicized, reconciled, recruited, spoke, translated, wrote.

TECHNICAL SKILLS

Assembled, built, calculated, computed, designed, devised, engineered, fabricated, maintained, operated,
overhauled, programmed, remodeled, repaired, solved, upgraded.

TEACHING SKILLS

Adapted, advised, clarified, coached, communicated, coordinated, demystified, developed, enabled,

encouraged, evaluated, explained, facilitated, guided, informed, instructed, persuaded, set goals,
stimulated, trained.

22
 FINANCIAL SKILLS

Administered, allocated, analyzed, appraised, audited, balanced, budgeted, calculated, computed,

developed, forecasted, managed, marketed, planned, projected, researched.

CREATIVE SKILLS

Acted, conceptualized, created, customized, designed, developed, directed, established, fashioned,

founded, illustrated, initiated, instituted, integrated, introduced, invented, originated, performed, planned,
revitalized, shaped.

CLERICAL OR DETAIL SKILLS

Approved, arranged, catalogued, classified, collected, complied, dispatched, executed, generated,

implemented, inspected, monitored, operated, organized, prepared, processed, purchased, recorded,
retrieved, screened, specified, systematized, tabulated, validated.

ACCOMPLISHMENTS

Achieved, expanded, improved, pioneered, reduced (losses) resolved (problems), restored, spearheaded,
transformed.

RESEARCH SKILLS

Clarified, collected, critiqued, diagnosed, evaluated, examined, extracted, identified, inspected,

interpreted, interviewed, investigated, organized, reviewed, summarized, surveyed, systematized.

HELPING SKILLS

Assessed, assisted, clarified, coached, counseled, demonstrated, diagnosed, educated, expedited,

facilitated, familiarized, guided, motivated, referred, rehabilitated, represented.

23
 REFERENCIAS
PA R A CADA S E C C IÓN D E TU RE S UM E FERNANDO TORRES IMMIGRATION

Recuerda que el Resume es solo una pieza de este proceso de contratación. El empresario intentará
saber más sobre ti y por eso estará muy interesado en ponerse en contacto con tus antiguos
empleadores. Piensa en 3 jefes o supervisores a quienes puedan contactar en caso que te soliciten
presentar Referencias Laborales. El medio más utilizado para comunicarse con ellos es a través del
e-mail.

Wolfang Parker
7272 River Plate, V5E 3A2
(778) 398 - 0458 - wolfangparker@hotmail.com

REFERENCES

Mrs. Kulwinder Aujla (604) 000-2028

Supervisor kulwinder.aujla@swissport.com
Swissport Handling Inc.

Mr. Fulgor Sedano (604) 258-0267

Supervisor Fulgorsedano@bt.konicaminolta.ca
Konica Minolta

Mrs. Vanessa Williams (604) 255-8173

Language Teacher Vanealcongreso@hotmail.com
Immigrant Services Society of BC

24
SKILLS SET
RESUMES DE IMPACTO

Esta herramienta que te presento es probablemente uno de mis recursos más exitosos. Cada vez que yo
la he utilizado mis oraciones quedan muy claras y expreso exactamente lo que el empleador quiere leer.

Cópialas y úsalas. Son cientos de expresiones completas que puedes modificar a tu gusto.

Están agrupadas por competencia para hacer más fácil su uso. Te sugiero que las leas todas, tal y como
un empleador lo haría y empieces a definir la que más se ajusta a tu perfil.

1. Highly energetic and dedicated customer service professional.

2. Outgoing personality with strong communication, problem solving, and decision-making skills.
3. Enjoy contributing to a team effort
4. Highly motivated for career advancement.
5. Good organizational, interpersonal, problem solving and decision-making skills.
6. Attentive to detail and manage time efficiently.
7. Self-motivated with a willingness to learn.
8. Reliable, flexible and adaptable.
9. Work well under pressure and enjoy working in a fast-paced environment.
10. Punctual, effective time management skills and attentive to detail.
11. Dependable, flexible, adaptable and energetic.
12. Enthusiastic self-starter with the ability to work independently and in a team environment.
13. Excellent interpersonal and communication (both written and verbal) skills.
14. Demonstrates initiative and is forward thinking.
15. Ability to set and meet deadlines.
16. Analytical / problem solving capability.
17. Excellent conflict resolution and time management skills.
18. Highly developed planning, multitasking and prioritizing skills
19. Effective listening skills, professional telephone manner.
20. Strong understanding of protocol and cultural sensitivities.
21. Excellent reputation for confidentiality and professionalism
22. High level of integrity, work ethic and reliability
23. Charismatic, personable, confident and professional.
24. PC proficient with Microsoft Word, email, the internet, and several proprietary software programs.
25. Excellent PC Skills (Outlook, PowerPoint, Access, Word, Excel, Web browsers)
26. Experience in Adobe illustrator and with database management tools.
27. Competencies with maintaining computer network
28. Languages: Fluency in English and German
29. Conversational language abilities in the following languages: English, Turkish, Persian, French.

25
 COMMUNICATION & INTERPERSONAL SKILLS

1. Consistently maintain a positive attitude and enjoy helping people.

2. Ability to build rapport quickly
3. Patient and understand with a keen ability to understand other’s perspectives
4. A flexible, adaptable, patient, understanding and empathic individual that respects the integrity, dignity
and rights of every individual.
5. Articulate and very effective working with people of different background and temperaments.
6. Demonstrated ability to develop rapport and sensitive to needs of others(aware of others background,
interests, and needs)
7. Accurately record, recall and verbally communicate detailed information
8. Exceptional command of the English language with strong written, verbal and transcription skills
9. Communicates openly and confidently. Influences, and convinces others in a way that results in
‘acceptance and agreement’
10. Cooperatively work with others to produce and deliver required work
11. Excellent ability to actively listen and engage individuals
12. Provided support and motivation for others in a caring and empathic manner
13. Counselling, cooperating, delegating others with respect and consideration
14. Developed and presented 50 demos annually to customers and board members and as a result,
received positive evaluations.
15. Wrote, designed and presented a new proposal winning the company a contract and recognized for
completing project under budget
16. Ability to be adaptable to people’s personalities and characteristics

ANALYTICAL SKILLS

1. Conducted research and analyzed results for …. And used the information to prepare and present a
Power Point presentation for the company’s management team
2. Analyzed 30 client files and prepared recommendations for the leadership team
3. Completed a 20-page analysis of the advantages and disadvantages of current project model, and as
a result, completed a list of recommendations for future usage
4. Assisted manager in conducting evaluations of risk within the retail, sales and marketing branch
offices
5. Analyzed customer needs, designed prototype and developed products for customer needs
6. Prepared design alternatives based on technology developments; anticipated changes required for
project review
7. Systematically breaks apart complex problems and makes systematic comparisons of two or more
alternatives

26
 TEAMWORK SKILLS

1. Solicited input and always looks for ways to improve performance on a team.
2. Followed through on team meetings regarding questions, requests and complaints’
3. Credited and cooperated with others
4. Ability to be adaptable to people’s personalities and characteristics
5. Actively engages, listens and responds to other team member’s ideas
6. Seeks opportunities to work on team projects as a means to develop experience and knowledge
7. Works for solutions that all team members can support
8. Shared his/her expertise with others
9. Provided assistance, information, or support to others to build or maintain relationships with them
10. Organization & Time Management Skills:
11. A problem solver who quickly grasps complex situations and turns them into manageable tasks
12. Produced quality work even when under extreme time pressure and deadlines
13. Proven ability to understand and follow complex instructions to successful conclusions
14. Many years of experience successfully managing and organizing personal time and workload
15. Collaborated in teams to produce quality reports
16. Coordinated and organized annual events for company
17. Exceptional proficiency in scheduling, planning, coordinating and documenting special events,
confidential meetings, media appearances, and conferences
18. Known for ability to coordinate complex events while remaining calm and organized.

LEADERSHIP SKILLS

1. Over 10 years of experience in program development, management and supervision

2. Highly effective in analyzing workflow and communication patterns to maximize effectiveness of the
work team
3. Creative and intuitive problem solver; demonstrated ability in motivating staff, achieving balance
between task needs and employee needs
4. Successful in establishing and maintaining productive working relationships with staff/volunteers and
in the community
5. Recognized and rewarded staff for their achievements

CUSTOMER SERVICE SKILLS

1. Highly energetic, enthusiastic and dedicated customer service professional

2. Outstanding ability to build relationships with customers and a natural skill to communicate with
people
3. Skilled in managing and organizing information and life systems
4. Experienced and sensitive when dealing with different cultural backgrounds
5. Team player who works well under pressure
6. Exceptional \active listener with customer, clients and suppliers

27
 CUSTOMER SERVICE SKILLS

7. Professional and efficient in answering customer questions and inquires

8. Strong multi-tasking skills, ability to handle multiple lines and deal with people in a friendly,
professional manner
9. Detail oriented, motivated, creative and enthusiastic.
10. Presents a cheerful, positive manner with customers, colleagues and suppliers
11. Recognized as an employee that delivers outstanding quality of customer service
12. Responsible for raising customer satisfaction rating from 67% to 95%
13. Quickly and effectively solves customer problems
14. Discusses customer service satisfaction with customers and always looks for ways to improve quality
of service
15. Find innovative ways to measure and track customer satisfaction
16. Sharp, well organized, hard working; able to meet deadlines
17. Dedicated to highest quality work
18. Able to manage and implement a project from initial design concept through final production
Exceptional active listener with customers, clients and suppliers
19. Professional and efficient in answering customer questions and inquires
20. Answer enquiries from customers
21. El Resolved customer complaints effectuality

28
 SKILL SETS
FOR SPECIFIC OC C U PATION S FERNANDO TORRES IMMIGRATION

The following are more targeted sample skill sets for specific occupations:

ADMINISTRATION SKILLS

1. High performance Administrator with 10+ Years’ experience supporting and managing all
administrative affairs while supporting organizational goals
2. Directly responsible for all administrative affairs, including the design of administrative systems and
processes, all general correspondence and recordkeeping, contract administration, meeting planning,
customer service and a variety of daily business management functions
3. Strong administrator with exceptional organizational skills and keen eye for detail
4. Provided administrative support to VP f Investment Lending and Corporate Services
5. Orchestrated all details of a high level meeting that attracted 250+ attendees and resulted in $1.45
million in new assets. Formally recognized by supervisor for the meeting’s success: “Ms. Johnson
played an instrumental role in the meeting's success...kudos go to her organizational skills and
attention to detail.“
6. Prepared monthly PowerPoint presentations for VP that were well-received by management team
7. Known for my ability to meet tight deadlines while maintaining an emphasis on quality
8. Trained four new secretarial staff members; two were later promoted
9. Entrusted with handling confidential data and proprietary information
10. Consistently maintained a professional image and the integrity of the department.
11. Efficient, professional and accurate in filing and data entry
12. Screened calls, made travel and meeting arrangements, prepared reports and financial data, trained
and supervised other support staff, and customer relations.
13. Strong computer and internet research skills
14. Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well
with all levels of internal management and staff, as well as outside clients and vendors.

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 SALES SKILLS

1. Senior level sales skill set:

2. Highly skilled in dealing with vendors, business partners and contract negotiations
3. Expertise in new business development’ networking and relationship-building
4. Excellent product presentation and competitive marked positioning skills
5. Proven record of account development using creative sales strategies
6. Exceeded sales expectations by ….
7. Exceptionally well-organized with a track record of demonstrating self-motivation, creativity, dedication
and people skills
8. Lexmark’s Winner’s Circle for top 2% of Canada sales professionals
9. Achieved highest revenues of first-year sales managers, grew revenue $1million in two years
10. Always makes an extra effort to meet customer’s needs
11. Discovered and exceeded expectations of customers underlying needs, issues and concerns
12. Followed up on customer contacts and complaints with diplomacy an customer has had a positive
experience
13. Established credibility, and as a result, became a trusted advisor to customers.
14. Keen ability to seize profitable business opportunities and set challenging, achievable goals
15. Entry-level to intermediate level sales skill set
16. Responsible for managing five key customer relationships
17. Demonstrates effective time management skills
18. Quickly gain recognition for excellent working relationships and dedication to outstanding customer
service with customers, suppliers and fellow employees
19. Skilled in handling cash transactions and operating a cash register with speed and accuracy

TRADES/CONSTRUCTION SKILLS GENERAL SKILL SET

1. Over 10 years experience as an Electrical Engineer

2. Extensive computer application knowledge
3. Highly developed interpersonal skills demonstrated ability to provide superior customer service
4. Proven track record in high level sales
5. Sensitive to cultural relations with extensive travel experience
6. Team player who works well under pressure
7. Experience in motivating, supervising and training co-workers.
8. Construction/Maintenance Skills
9. General skills: Form striping, erected scaffolding, shoring and braces and rebar
10. Skilled in operating/usage and maintenance of construction machines including jumping jack, jack
hammer, hoist, and compactors
11. Successfully conducted roof repairs, installation of sundecks and flooring
12. Perform drywall patching and painting
13. Plumbing: Installation of taps, shower stalls and bathtubs

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 PHYSICAL SKILLS

1. Motor coordination: physically fit with excellent motor and control skills
2. Able to act quickly and sharp and creative in solving problems
3. Strength: Able to execute heavy work including lifting, pulling and carrying

JANITORIAL SKILLS: SUPERVISORY

1. 10+ years of experience in home and office cleaning

2. Supervised and assigned duties to multi-member crew
3. Servicing complaints and special cleaning requests
4. Performed daily checks for cleanliness and completed assignments
5. Ensured that security and safety measures were in place
6. Received payment from clients
7. Cleaning and Maintenance:
8. Cleaned and sanitized homes
9. Stocking, supplying and refilling all products
10. Emptied trash cans and other waste or recycling containers
11. Floor Care Skills
12. Swept, mopped, scrubbed and vacuumed hallways, stairs and office space
13. Utilized a variety of floor care equipment including vacuums, swifter wet jet

SELF-MANAGEMENT SKILLS

1. Deal with emergency situations in a calm and well-organized manner

2. Strong work ethic, willing to do tasks which need to be performed in a detail-oriented, efficient and
timely manner
3. Able to exercise exercise good judgment and perform well under stress
4. Good judgment and perform well under
5. Hair Stylist Skills
6. Comprehensive understanding of the hair care
7. Privately trained by leading hair care
8. Creative, artistic and highly skilled
9. Knowledge of perming techniques, mixing colours and using hair care products.

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 WAREHOUSE SKILLS

1. 10 years experience in assembly and shipping/receiving

2. Experienced in motivating, supervising and training co-workers
3. Proven ability to increase production with excellent organizational skills and thorough work habits
4. Familiar with handling chemicals and working within safety procedures
5. Proficient in English, French, Italian and Somali
6. Experience in office work with a major freight company
7. Competent in operating computers and programming
8. Skilled supervisor; able to motivate others and handle conflict
9. Sharp and creative in solving problems
10. Diplomatic and effective with customer relations
11. Cook Skills
12. Able and willing to assume responsibility
13. Studied cooking with a Master Chef
14. Passion for food; commitment to producing highest quality products
15. Experience with successful retail design and display
16. Good team player, hard worker and learn fast

FLORIST SKILLS

1. 6 years experience designing and creating customized gift baskets

2. Proficient in the art of creating unique and imaginative design
3. Excellent eye for detail, colour and balance
4. Highly skilled in the arrangement of flowers, gift items and food displays
5. Able to determine customer needs and create baskets according to their specifications
6. Familiar with administrative processes

MARKETING SKILLS

1. Solid team-building skills demonstrated by assembling Hilton's marketing team from the ground up to
service 7,700 hotels worldwide
2. Savvy in e-commerce marketing concepts, having participated in design of two company websites
and conducted a symposia services to instruct hotel executives in the value of internet
3. Proposed print/document strategy with savings of $20 million per year
4. Developed sales/marketing campaign; awarded national quality award based on Hilton’s S Sigma
criteria
5. Developed implemented and tracked marketing and sales strategies for the company resulting in the
best marketing statistics on record

32
 TOURISM/HOSPITALITY SKILLS
FRONT-DESK SKILLS

1. Created a world-class amenities program to attract VIPs, corporate executives, and other business
travelers
2. Expanded service programs to include full-scale dining and banquet operations, catered food service
and other special events.
3. Created and launched the ‘Guest Value Program that increased guest retention by more than 30%
over two years.
4. Answered guest inquiries by telephone, mail and in-person general inquiries
5. Spoke to customers to determine destination, mode of transportation, travel dates, financial
considerations, and accommodation required
6. Provided guest with brochures and publications containing information such as local customs, points
of interest, and special events occurring in various locations
7. Food/Beverage Skills:
8. Takes food and drink orders from guests
9. Delivered food and drink orders to guests with accuracy and efficiently and excellent service Provided
payment for food and drink orders and handling money according to company procedures
10. Liaised with the Bartender and the kitchen staff
11. Assisted with the preparation of drinks
12. Monitored guest consumption of alcohol and intervene as needed according to Company procedures
13. Promoted in-house specials as requested
14. Customer service focused
15. Able to suggestive sell to make the daily sales budget
16. Flexible, able to work on weekends
17. Finance Skills Customer Service Representative – Financial Services
18. Objective: CSR Financial Services, focusing on transaction quality and efficiency, customer relations,
product promotion, and teamwork
19. Assisted customers in an efficient and friendly manner with over-the-counter transactions such as
cashing cheques, processing deposits, payments for bills or credit/debit cards and withdrawals,
preparing money orders, certified cheques, and selling traveller’s cheques
20. Kept accurate records of each transaction and maintain confidentiality of clients’ personal information
21. Specialized in handling foreign currency bills
22. Skilled in quickly and efficiently verifying information, check legal validity of documents and
recognizing customers
23. Excellent ability in counting and calculation, as well as handling cash
24. Proficient in using office software, such as MS Office: Word, Excel, Power Point as well as specialized
database applications
25. An energetic customer service representative dedicated to serving clients with attention and offering
and promoting a variety of financial products

33
 TOURISM/HOSPITALITY SKILLS
CUSTOMER SERVICE REP. / FINANCIAL SERVICES

1. Educated clients on insurance policies details

2. Compiled arid maintained insurance records
3. Efficient in high-pace environment with consideration of overall branch/store operations
4. Excellent organizational, team and customer service skills
5. Highly organized and detail oriented
6. Accounts Receivable Skills
7. Trained in identifying, tracking and recording accounts receivable
8. Processed AR transactions and prepared month-end and quarter-end documents
9. Skilled in ensuring timely collection of overdue receivables
10. Advanced data entry skills, with the ability to maintain accuracy with timelines
11. Proven ability to maintain financial databases
12. Capable of using….(specialized accounting software) spreadsheets, and word processing
13. Ability to work steadily and accurately under pressure, especially during peak periods
14. Superior time-management skills and organization
15. Ability to follow directions well and work independently
16. Good interpersonal and communication skills
17. Patient, conscientious and detail-oriented
18. Excellent keyboarding skills at …. Wpm
19. Results-oriented, detailed professional with comprehensive accounting experience.
20. Background includes consistent promotions to positions of increased responsibility for notable
achievements, including $2500 in monthly savings at XYZ company by streamlining procedures

34
 SCIENCE/TECHNOLOGY CAREER SKILLS - LAB MANAGEMENT SKILLS
TECHNICAL SKILLS

1. Achieved / exceeded operational performance targets of ….lab

2. Effectively managed resource allocation and planning to support lab operations
3. Excellent record of prioritizing and managing multiple concurrent projects and tests
4. Maintained quality assurance protocols and implemented process improvement initiatives
5. Performed analytical chemical testing and reviewed testing reports
6. Implemented and adhered to safety and environmental policies
7. Experience in chemical testing using specialized equipment and other analytical instrumentation
8. Organized proper periodic calibration of testing instruments in laboratory

SCIENCE/TECHNOLOGY CAREER SKILLS - LAB MANAGEMENT SKILLS

MANAGEMENT SKILLS

1. Reinforced a culture of positive staff engagement and excellent service to internal and external lab
clients
2. Supervised staff hiring and training of Lab Technicians, Technical Support and Technical Specialists
3. Prepared laboratory analysis schedules
4. Excellent time management, attention to detail, analytical and strong investigative skills and leadership
experience
5. Resume Skills Sets
6. Pharmaceutical Sales Skills
7. Thorough knowledge of practices in the pharmaceutical industry
8. Project oriented self-starter, with excellent presentation and communication skills
9. Project oriented self-starter, with excellent presentation and communication skills
10. Proven record of cultivating trusting relationships with customers and expanding awareness of the use
of (type drugs)
11. Experience conducting selling presentations to physicians and other health care professionals
12. Effective management of entrusted resources, samples, promotional and educational materials
13. Strong professional ethics and knowledge of regulatory guidelines

SCIENCE/TECHNOLOGY CAREER SKILLS - LAB MANAGEMENT SKILLS

RESEARCH ASSOCIATE SKILLS

1. Experience planning, coordinating and conducting scientific research using standard scientific
techniques, research protocols, assessment instruments, and data interpretation
2. Successfully applied analytical approaches to the solution of a wide variety of projects with the
application of specialized techniques

35
 SCIENCE/TECHNOLOGY CAREER SKILLS - LAB MANAGEMENT SKILLS
RESEARCH ASSOCIATE SKILLS

3. Designed and performed experiments, analysis and data collection to ensure data integrity, quality
control and protocol compliance
4. Collected, analyzed and interpreted data, and prepared statistical reports and scientific reports based
on conducted systematic analysis and research

SCIENCE/TECHNOLOGY CAREER SKILLS - LAB MANAGEMENT SKILLS

TECHNOLOGY/IT SKILLS

1. Effectively applies technical knowledge and expertise to solve a range of problems

2. Possessed an in-depth knowledge and skill in the technical area . . .
3. Developed technical solutions to new or highly complex problems that cannot be solved using existing
methods or approaches
4. ls sought out as an expert to provide advice or solutions in technical area
5. Kept informed about cutting-edge technology in technical area
6. Experienced in editing and proofreading lengthy documents with focus on word definitions, spelling,
sentence structure, syntax, and grammar
7. Wrote plans, specifications, cost estimates and performed . . .
8. Co-designed and managed . .
9. Designed, coordinated prototyping design work for . . .

36
 COVER
LETTER
La corbata del postulante
Puente para el paso 2

FERNANDO TORRES
IMMIGRATION

37
ELEMENTOS COMUNES
E N EL CU R R ÍC U LO COVER LETTER

1 aviso, 1 Cover Letter Usa las Palabras Claves de la convocatoria

Si está mal escrita, mal presentada o contiene errores u omisiones el empleador jamás la considerará

EL DISCURSO
DEL ELEVADOR

El Discurso es la herramienta de Marketing Personal más importante. La Cover Letter da al postulante la

oportunidad de presentarse como el candidato ideal a la posición que se quiere obtener, una C.L. debe
ser tu “comercial”, en el cual debes resaltar tus características laborales mas relevantes como empleado
potencial.

La mejor manera de separarte del resto de postulantes es poner de relieve 2 o 3 de tus logros más
importantes relacionados con el rol específico que la empresa está necesitando.

La Posición a la que postulo

Asegúrate de explicar cómo tu
NO SE ADECÚA experiencia laboral previa y tus
calificaciones académicas en tu
100% A MI país de origen coinciden con lo que
EXPERIENCIA el empledor está buscando.

38
UN EJEMPLO
FERNANDO TORRES IMMIGRATION

Imagina que eres un Contador con experiencia en bancos, postulando a una plaza de programador en
una compañía de desarrolllo de software en Canadá. A lo largo de tu Carrera has utilizado muchos
sistemas de cómputo, incluso has ayudado a implementar software contable del banco en el que
trabajaste.

Una buena Cover Letter, pondrá de relieve esa experiencia relevante en cómputo en desmedro de tu
labor contable.

PERSONALIZA
CADA
COVER LETTER
El éxito en tu búsqueda de trabajo en Canadá
depende en gran medida de la calidad de tus
referencias y no de la cantidad de postulaciones
que envies.

Recuerda que la clave está en invertir tiempo

investigando sobre la empresa a la que vas a
postular, antes que enviar cientos de Resúmenes
y Cover Letters sin opciones.

39
LA ANATOMÍA
D E U N A COV E R LE TTE R COVER LETTER

Antes que tu futuro empleador o el Jefe o Jefa de Recursos Humanos lea tu Cover Letter, él o ella ya
tendrán una idea muy clara de tus capacidades para organizar ideas, presentar documentos y atención al
detalle con solo observar la apariencia de tu carta.

TIPS BÁSICOS
Dirige apropiadamente el documento.
Conoce el nombre de la persona que lo va a recibir.

Cuatro párrafos en una sola página.

Se conservador con el tamaño, tipo de papel, calidad etc.

Es importante tener un formato predeterminado

para el envío del mensaje a través de un email.

EL EMAIL

Dear Ms. Fujimori,

I am very interested in applying for the position of XXXX that you posted at INDEED website recently. My
qualifications and experience match your specifications almost exactly.

Please take a moment to review my attached Application Documents:

- Up-To-Date Resume
- Customized Cover Letter

It would be a sincere pleasure to hear back from you soon to discuss this exciting opportunity.

Sincerely,
Cristina Fernandez

40
LA ANATOMÍA
D E U N A COV E R LE TTE R FERNANDO TORRES IMMIGRATION

LA CARTA

Susan Smith
LinkedIn: Susan Smith - Laurarestrepo@gmail.com - 458-258-3689

Subject: Administrative Assistant/Receptionist Job – Roger Smith

ABC Market Corp. Inc.

051698 76 Ave#1
Surrey, British Columbia
V3W 2FG56

Dear Ms. Cole,

I was excited to see your listing for the position of administrative assistant/receptionist at ABC Market Corp.
I believe that my five years of experience in office administration and my passion for your products make
me an ideal candidate for this role.

You specify that you’re looking for an administrative assistant with experience scheduling appointments,
maintaining records, ordering supplies, and greeting customers. I’m currently employed as an
administrative assistant at XYZ company, where I have spent the past five years honing these skills.

I’m adept at using all the usual administrative and collaboration software packages, from Microsoft Office
and SharePoint to Google Docs and Drive. I’m a fast learner, and flexible, while always maintaining the
good cheer that you’d want from the first person visitors see when they interact with the company.

I have attached my resume and will call within the next week to see if we might arrange a time to speak.

Thank you so much for your time and consideration.

Best,

41
 RECOMENDACIONES FINALES
Una carta corta y precisa es major que una carta enorme sin objetivo claro.

Muestra interés en el trabajo y no solo menciones aspectos técnicos.

Vincula tu experiencia con la posición que se está ofreciendo.

Diles de qué manera la empresa se beneficiará al tenerte como empleado.

Diles que estás disponible para una entrevista de inmediato.

Nunca escribes “Dear Sir” si no estás completamente seguro que se trata de

un caballero.

Jamás envies una CL a “To Whom it May Concern”

42
 100
PREGUNTAS
Y RESPUESTAS

Queridos amigos
Tal y como lo mencioné en la introducción de este
e-book ahora es la oportunidad de preguntar. Quedo
a tu disposición para resolver todas tus dudas a través
de mi plataforma Facebook Don Fernando en Canadá.

INGRESA
DANDO CLICK AQUÍ
ESPERO VERTE EN CANADÁ
ESPERO VERTE PRONTO.
Done.

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