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personalis SerCevis Sesavali

SerCevis gansazRvreba

gazrdili globaluri konkurenciis pirobebSi yvela organizacia


dainteresebulia Tavisi TanamSromlebis mier Sesrulebuli samuSaos
xarisxiT. TanamSromelTa mier Sesrulebuli samuSaos xarisxi mniSvnelovnad
gansazRvravs imas, Tu ramdenad warmatebuli iqneba organizacia Tavisi
strategiuli amocanebis miRwevasa da konkurentuli upiratesobis mopovebaSi.
aqedan gamomdinare, TanamSromelTa saqmianobis kontroli da masze
zemoqmedeba yvela organizaciis ZiriTadi amocanaa. sabednierod, amis
misaRwevad sayovelTaod SeTanxmebuli meTodebi arsebobs. organizaciis
fsiqologiis specialistebma daadgines, rom individualuri TanamSromlis
saqmianoba ori faqtoris funqciaa: (1). individis unar-SesaZleblobebi da (2).
Zalisxmeva, romelsac TanamSromeli avlens.
orive faqtori nawilobriv mainc eqvemdebareba organizaciis mxridan
kontrols. unar-SesaZleblobebi ori organizaciuli proceduris funqciaa -
SerCevisa da treiningebis. organizacia an poulobs individebs, romlebic
SeZleben konkretuli samuSaos Sesrulebas, an uzrunvelyofs ukve arsebuli
personalisTvis aRniSnuli unarebis ganviTarebas/swavlebas. TanamSromelTa
Zalisxmeva organizaciis samotivacio politikis funqciaa. aq igulisxmeba
TanamSროmelTa motivirebaze orientirebuli mravali sxvadasxva procedura,
magaliTad, kompensacia (anazRaureba), miznebisa da amocanebis dasaxva,
samuSaos dizaini, komunikacia menejerebsa da maT daqvemdebarebulebs Soris.
Tumca yvela samotivacio procedura TavisTavad gulisxmobs, rom
TanamSromlebi realurad floben samuSaos SesrulebisTvis saWiro unarebs.
isini imazea mimarTuli, rom xeli Seuwyos, waaxalisos TanamSromlebi,
maqsimalurad gamoavlinon TavianTi unarebi. Sesabamisad, TanamSromelTa
SerCeva umniSvnelovanesi saqmianobaa organizaciisTvis.
adamianuri resursebis SerCeva Semdegnairad ganimarteba:
,,SerCeva (inglisurad selection) aris individis Sesaxeb informaciis
Segroveba da Sefaseba, raTa moxdes misi dasaqmeba. es aplikantisaTvis
organizaciaSi pirveli pozicia SeiZleba iyos, an organizaciis ukve arsebuli
TanamSromlisTvis axali pozicia. SerCevis procesi sakanonmdeblo da garemo
SezRudvebis pirobebSi mimdinareobs da iTvaliswinebs organizaciisa da
individis samomavlo interesebs".
es sakmaod grZeli ganmartebaa. ufro gasagebi rom iyos, qvemoT Cven cal-
calke ganvixilavT am gansazRvrebis ramdenime yvelaze mniSvnelovan aspeqts.

informaciis Segroveba da Sefaseba

SerCevis ZiriTadi mizania aplikantebis erTobliobidan maTi


gamocalkeveba, vinc flobs samuSaos kargad SesrulebisTvis saWiro codnas,
unarebsa da SesaZleblobebs (inglisurad KSAs - Knowledge, Skills, Abilities). Cven
ver vivaraudebT, rom yvela, visac ganacxadi Semoaqvs vakansiaze, realurad
kvalificiuria aRniSnuli saqmisTvis. Sesabamisad, kvalificiuri da

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arakvalificiuri (an naklebad kvalificiuri) individebis erTmaneTisgan
gasamijnad, SerCevis specialistma organizebulad unda Seagrovos informacia
aplikantebisgan, Tu ramdenad flobs TiToeuli maTgani saWiro codnas,
unarebsa da SesaZleblobebs (KSAs). termini KSA abreviaturaa da gamoxatavs
samuSaosTan dakavSirebul faqtiur informacias (ra codnasa da unarebs
moiTxovs samuSao) da individis samuSao qcevebis Sesrulebis unars.
aplikantebisgan miRebuli informaciis es erToblioba SeiZleba iyos
rogorc Zalian martivi, ise Zalian rTuli da kompleqsuri. zogierTi
samuSaosTvis SedarebiT mokle gasaubreba SeiZleba sakmarisi iyos aplikantis
SefasebisTvis. magram ufro rTuli samuSaoebisTvis (magaliTad, menejeruli
samuSaoebisTvis) kandidatebis adekvaturi SefasebisTvis SesaZloa saWiro iyos
gasaubrebebis, testebis, samuSaos simulaciebis an sxva saSualebebis
gamoyeneba.
Cven mier SemoTavazebuli termini SerCeva ar moicavs yvela tipis
dasaqmebas, romelsac SeiZleba adgili hqondes organizaciaSi. Cven
erTmaneTisgan vansxvavebT SerCevasa da daqiravebas. SerCevas, rogorc ukve
vTqviT, maSin aqvs adgili, rodesac xdeba aplikantebisgan samuSaosTan
dakavSirebuli informaciis Segroveba da dasaqmebis SeTavazeba imaTTvis, vinc
aSkarad flobs konkretuli samuSaos kargad SesrulebisTvis mniSvnelovan
codnas, unarebsa da SesaZleblobebs (KSAs). Tumca xSirad dasaqmeba
aplikantis samuSaosTan dakavSirebuli kvalifikaciis Sefasebis gareSe xdeba.
Cven aseTi tipis dasaqmebas daqiravebas vuwodebT. daqiravebis erT-erT
magaliTad SeiZleba moviyvanoT, rodesac samsaxurSi xdeba ojaxis wevrebis,
megobrebis an klientTa naTesavebis ayvana. am SemTxvevaSi dasaqmeba, pirvel
rigSi, dafuZnebulia individsa da organizaciis wevrs Soris arsebul
urTierTobaze da ara samuSaos SesrulebisTvis saWiro kvalifikaciis
flobaze. amgvari daqiraveba zogierT SemTxvevaSi adekvaturic ki aris da
yovelTvis arakompetenturi adamianebis dasaqmebas ar niSnavs. daqiravebas aseve
xSirad aqvs adgili maSin, rodesac organizacias saswrafod sWirdeba
adamianebi arakvalificiuri an naklebad kvalificiuri poziciebis Sesavsebad,
gansakuTrebiT warmoebaSi da zogierT maRali brunvisa da bevri poziciis
mqone servis-organizaciebSi. organizaciis winaSe dgas vakanturi poziciebis
sakmaod mokle droSi Sevsebis saWiroeba. aqedan gamomdinare, organizacia
saerTod ar afasebs an mxolod minimalurad afasebs aplikantebis codnas,
unarebsa da SesaZleblobebs.

pirveli samuSao da Sida gadaadgilebebi

SerCeva xSirad moiazreba, rogorc dasaqmebis SeTavazeba mxolod im


individebisTvis, romlebisTvis es pirveli samuSao iqneba organizaciaSi.
arsebuli TanamSromlebis Sida gadaadgilebebi (magaliTad, dawinaurebebisa
da transferis saxiT) xSirad aRqmulia, rogorc sruliad sxva, damoukidebeli
organizaciuli procedura. rogorc wesi, pirveli samuSaosa da Sida
gadaadgilebis gamijvna ori mizezis gamo xdeba: aplikantebis erToblioba
sxvadasxvanairia da, Sesabamisad, aseve gansxvavebulia maTgan Segrovebuli
informaciac. pirveli samuSaos SemTxvevaSi yvela aplikanti, ra Tqma unda,
gareSe piria organizaciisTvis. maT Sesaxeb Zalian cotaa cnobili. Sida
gaadgilebebis dros aplikantebi organizaciis amJamindeli TanamSromlebi
arian da maT Sesaxeb ukve bevri ram aris cnobili. gareSe aplikantebis

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Sefaseba saaplikacio blankebis, gasaubrebebisa da testebis meSveobiT xdeba
maSin, roca Sida aplikantebis SefasebisTvis SesaZloa savsebiT sakmarisi iyos
maRali rangis menejerebis - romelTac umuSaviaT aplikantTan - erTmaneTTan
gasaubreba da kandidatis saqmianobis Sefasebis amsaxveli Canawerebis gacnoba.
Cveni azriT, pirveli dasaqmebisa da Sida gaadgilebebis erTmaneTisgan
gamijvna araadekvaturia da SeiZleba arasasurveli Sedegebis momtanic ki iyos
organizaciis personaliT dakompleqtebis procedurisTvis. realurad, am
orive tipis dasaqmebis SemTxvevaSi organizacia erTi da igive amocanebis
winaSe dgas. arsebobs ufro meti aplikanti, vidre vakanturi adgilebi.
Sesabamisad, aucilebelia informaciis Segroveba aplikantTa samuSaosTan
dakavSirebuli unarebis Sesaxeb da Sedegad saukeTeso unarebis mqone
individebis gamovlena.
ase rom, SerCevaSi Sedis yvela SefasebiTi gadawyvetileba, romelic
individebs sxvadasxva poziciebze asaqmebs.

SezRudvebi da samomavlo interesebi

organizaciis TvalTaxedvidan, idealur SemTxvevaSi SerCevis


gadawyvetileba miiReba iseT pirobebSi, rodesac organizacias SeuZlia
akontrolos:
 samuSaos maZiebeli aplikantebis raodenoba;
 informacia, romelic SeiZleba Segrovdes maTgan;
 gadawyvetilebis miRebis meqanizmebi, romlebic gamoiyeneba Segrovebuli
informaciis SefasebisTvis.
Tumca samyaro SerCevisTvis, iseve, rogorc bevri sxva ramisTvis,
idealuri ar aris. magaliTad, aplikantTa raodenoba Zalze cvalebadia, rasac
xSirad ganapirobebs zogadi ekonomikuri da saganmanaTleblo faqtorebi,
romelTa kontroli organizacias naklebad SeuZlia. garda amisa, bevri
sxvadasxva sakanonmdeblo da administraciuli aqti mkacrad aregulirebs
informacias, romelic SeiZleba Segrovdes aplikantebisgan da aRniSnuli
informaciis Sefasebis gzebs.
aseve, farTod gavrcelda mosazreba, rom SerCevis gadawyvetilebis
sargeblianoba grZelvadian perspeqtivaSi unda iyos ganxiluli. zogadad
aRiarebulia, rom SerCevis procesSi orive mxaris interesebis gaTvaliswineba
unda xdebodes, vinaidan winaaRmdeg SemTxvevaSi Sedegi naklebad efeqturi
iqneba. mudmivi da sakmaod xarjiani kadrebis denadoba, TanamSromelTa
saqmianobis dabali xarisxi da TanamSromelsa da organizacias Soris
warmoSobili uTanxmoebebi - yvelaferi es interesTa SeuTavseblobis Sedegia.
qvemoT aRwerilia, Tu rogor ukavSirdeba SerCeva adamianuri resursebis
marTvis sxva procedurebs, ra unda gaakeTon adamianuri resursebis
specialistebma imisTvis, rom Camoayalibon SerCevis efeqturi programa da,
bolos, Tavi aaridon SerCevis procesisTvis damaxasiaTebel problemebs.

SerCevis kavSiri marTvis sxva programebTan

vinaidan SerCeva mniSvnelovania TanamSromelTa efeqturi saqmianobisTvis


da, Sesabamisad, mTlianad organizaciis saqmianobisTvis, SerCeva pirdapir unda
iyos dakavSirebuli organizaciis strategiul dagegmvasTan. strategiuli

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dagegmva azustebs organizaciis samomavlo miznebs, amocanebs da maT
misaRwevad gamosayenebel gzebs, taqtikas. dagegmva dafuZnebulia Tavad firmis,
misi konkurentebis da im garemos Sefasebaze, romelSic organizacia
funqcionirebs. aRniSnuli Sefaseba, rogorc wesi, gulisxmobs organizaciis
Zlieri da susti mxareebis da konkurentebisa da garemosgan momavali
safrTxeebisa da SesaZleblobebis Sefasebas (specialuri termini, romelic
gamoiyeneba, aris SWOT analizi (Strengthes - Zlieri mxareebi, Weaknesses -
susti mxareebi, Opportunities - SesaZleblobebi, Threats - safrTxeebi). mTavari
idea imaSi mdgomareobs, rom strategiuli dagegmva organizacias erTgvar
momavlis samoqmedo gegmas aZlevs - misi yvela gadawyvetileba, moklevadiani
gegmebi da aqtivobebi SeiZleba Camoyalibdes strategiuli mizan-amocanebisa
da taqtikis gaTvaliswinebiT. amgvarad organizacias SeuZlia konkurentuli
upiratesoba moipovos imiT, rom Seamcirebs muSaxelTan da warmoebasTan
dakavSirebul xarjebs an SeimuSavebs maxasiaTeblebs, romlebic mis produqts
an momsaxurebas ganasxvavebs sxva firmebis produqtis an momsaxurebisgan.

strategia da adamianuri resursebis dagegmva

strategiuli dagegmvis dros organizaciis Zlieri da susti mxareebis


Sefasebisas xSirad aqcenti resursebis sam jgufze keTdeba: fizikuri,
organizaciuli da adamianuri. fizikuri resursebi gulisxmobs organizaciis
aparaturasa da xelsawyoebs, Senoba-nagebobebs da finansur qonebas.
organizaciuli resursebi moicavs firmis administraciul struqturas, mis
samuSao procesebs da mowodebisa da distribuciis sistemebs. rac Seexeba
organizaciis adamianur resursebs, es aris misi TanamSromlebi da kultura,
romelSic isini muSaoben. resursebis CamoTvlili sami jgufidan nebismieri
SeiZleba iyos firmis Zlieri an susti mxare sxva organizaciebTan,
konkurentebTan Sedarebisas. yoveli ganxiluli jgufi aseve SeiZleba iyos
upiratesoba an nakli organizaciis strategiuli miznebis miRwevisTvis.
imis Sefasebas, aris Tu ara organizaciis adamianuri resursebi misi
Zlieri Tu susti mxare, mivyavarT dagegmvamde, Tu rogor SevinarCunoT
arsebuli adamianuri resursebisgan Seqmnili upiratesoba, an rogor
ganvaviTaroT TanamSromlebi ise, rom isini realurad gaxdnen firmis
warmatebis winapiroba, upiratesoba. am gegmebs da maTi SemuSavebisTvis saWiro
procesebs adamianuri resursebis dagegmvas uwodeben. kvlevebis mixedviT,
organizaciis strategias, adamianuri resursebis dagegmvasa da adamianuri
resursebis marTvis procedurebs da firmis saqmianobis efeqturobas Soris
mniSvnelovani kavSiri arsebobs. sxva sityvebiT rom vTqvaT, adamianuri
resursebis dagegmva aris procesi, romelic gansazRvravs, Tu ra unda
gaakeTos organizaciam imisTvis, rom gaaumjobesos Tavisi adamianuri resursi
da, Sesabamisad, mTlianobaSi saqmianoba. SerCeva erT-erTi aseTi aqtivobaa.
organizaciis strategiuli dagegmva gavlenas axdens adamianuri resursebis
dagegmvaze, rac, Tavis mxriv, zemoqmedebs SerCevis programis Sinaarssa da
procedurebze. iqidan gamomdinare, rom SerCeva TanamSromelTa unar-
SesaZleblobebis gansazRvris mTavari saSualebaa, is adamianuri resursis
dagegmvis erT-erTi ZiriTadi da upirvelesi aqtivobaa. moviyvanoT magaliTi.
organizaciis mier SemuSavebuli strategia sxvadasxvanairad SeiZleba
iyos gaazrebuli. erT-erTi Sexedulebis Tanaxmad, organizaciis strategia
SesaZloa iyos analitikuri (inglisurad analyzer), TavdacviTi (inglisurad

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defender), dazverviTi (inglisurad prospector) an reaqtiuli (inglisurad reactor).
TiToeuli tipis strategia sxvadasxvanairad exmareba firmas, moipovos
upiratesoba sxvebTan SedarebiT. magaliTad, dazverviTi strategia
gulisxmobs, rom organizacia orientirebulia axali produqtebis an
momsaxurebis Seqmnaze da bazarze inovaciurobiT upiratesobis mopovebaze.
axali produqtebis an momsaxurebis SemuSaveba aSkarad damokidebulia firmis
TanamSromlebze. isini arian adamianebi, romlebmac unda Camoayalibon
koncefcia, ikvlion, Seafason bazari da uSualod Seqmnan siaxleebi.
Sesabamisad, organizaciis adamianuri resursebis dagegmvisas unda moxdes im
programebis zustad gansazRvra, romlebic uzrunvelyofen kreatul da
damoukidebel TanamSromlebs. aseTi TanamSromlebis gareSe Zalian mcirea imis
Sansi, rom dazverviTi strategia warmatebulad ganxorcieldes.
adamianuri resursebis dagegmvis specialistebi TanamSromlebTan
dakavSirebul ori tipis prognozs akeTeben, romlebic maT sWirdebaT
konkretuli strategiis realobaSi ganxorcielebisTvis:
1. muSaxelis moTxovnis saWiroebis prognozi - konkretul samuSaoze an
samuSaoebis jgufze TanamSromlebis is raodenoba, romelic saWiroa
strategiuli miznis misaRwevad. magaliTad, kompiuteruli programebis firmam,
romelic dazverviT strategias daisaxavs, SeiZleba Camoayalibos strategiuli
amocana, momdevno sami wlis manZilze 12 procentiT gazardos axali
kompiuteruli programebi. adamianuri resursebis dagegmvis specialistebi
TanamSromloben strategiuli dagegmvis specialistebTan, raTa gansazRvron,
ra tipis samuSaoebia saWiro am miznis misaRwevad (magaliTad, Sesabamisi
codnisa da kvalifikaciis mqone programistebi) da daaxloebiT ramdeni
individia saWiro TiToeuli samuSaosTvis (magaliTad, 17 programisti xuTi
sxvadasxva programuli paketis SeqmnisTvis). es prognozi, rogorc wesi,
keTdeba individebis msjelobebze da istoriul, warsul monacemebze
dayrdnobiT.
2. ramdeni individi SeiZleba hyavdes organizacias muSaxelis saWiroebis
prognozis dros gamovlenili yvela calkeuli samuSaosTvis, Tu gaagrZelebs
Tavis amJamindel adamianuri resursebis programebs. aRniSnul prognozs
muSaxelis mowodebis prognozs uwodeben. mowodebis prognozebi ZiriTadad
dgeba ori faqtoris analizis Sedegad: 1) organizaciaSi individebis
sxvadasxva samuSaoebze gadanacvlebis paternebi da 2) specialistebis
mosazrebebi iseT sakiTxebTan dakavSirebiT, rogoricaa momavalSi
xelmisawvdomi teqnologia da SesaZlebeli iqneba Tu ara TanamSromlebis
advilad gadayvana erTi samuSaodan meoreze.
aRniSnuli ori saxis prognozis Sedegi TanamSromelTa raodenobis ori
savaraudo maCvenebelia. erTi maCvenebeli asaxavs raodenobas, romelic saWiro
iqneba (saWiroeba, moTxovna), xolo meore maCvenebeli iZleva informacias
firmaSi xelmisawvdomi TanamSromlebis raodenobis Sesaxeb (mowodeba).
adamianuri resursebis dagegmva am ori prognozis Sedegebis SedarebiT iwyeba
da Semdeg axdens konkretuli adamianuri resursebis programebis
gansazRvras, romlebic SeiZleba gamoyenebul iqnas or prognozs Soris
arsebuli nebismieri gansvlis gamosasworeblad. Tu ori prognozi aCvenebs,
rom ufro meti TanamSromeli iqneba saWiro, vidre xelmisawvdomi iqneba
organizaciis SigniT, unda SemuSavdes specialuri programebi gareSe
wyaroebidan TanamSromlebis mozidvisTvis. es programebi, rogorc wesi,
moicavs, samuSaoze ayvanas, SerCevasa da treiningebs. Tu samomavlod
TanamSromelTa saWiroeba ufro naklebia, vidre mowodebis prognozi,
organizaciam ramenairad unda izrunos TanamSromelTa raodenobis

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Semcirebaze. aseTi programebi SeiZleba moicavdes Sida transferebs, pensiaze
adre gaSvebas da samsaxuridan gaTavisuflebas. Sesabamisad, rodesac saWiroa
TanamSromelTa raodenobis gazrda an Semcireba, SerCeva gansakuTrebiT
mniSvnelovani adamianuri resursebis programa xdeba.
da bolos, SerCevis programis Sinaarsi aseve kavSirSia strategiul da
adamianuri resursebis dagegmvasTan. vTqvaT, zemoT moyvanil kompiuteruli
programebis firmis magaliTSi, es organizacia gansazRvravs, rom aucilebelia
damatebiT programistebis ayvana. rogorc manamde aRvniSneT, dazverviTi
strategia gansakuTrebul aqcents akeTebs teqnikur codnasa da produqtis
dizainis mimarTulebiT inovaciurobaze. SerCevis programam unda
gaiTvaliswinos es codna da unarebi aplikantTa SefasebaSi, raTa
maqsimalurad gaizardos organizaciis strategiasTan Sesabamisi individebis
dasaqmebis albaToba. aqedan gamomdinare, SerCevis programa aseve unda
moicavdes specialur instrumentebs aplikantebis kompiuteruli programirebis
codnisa da inovaciurobis SefasebisTvis.

SerCeva da sxva adamianuri resursebis marTvis programebi

adamianuri resursebis dagegmvam unda uzrunvelyos organizaciis


adamianuri resursebis marTvis yvela programis koordinacia ise, rom isini
Seesabamebodnen firmis strategias. es imas niSnavs, rom SerCevis programa
mWidrod unda iyos dakavSirebuli adamianuri resursis marTvis sxva
programebTan. rogorc sqema 1.1 gviCvenebs, aRsaniSnavia oTxi aseTi programa:
personalis moZieba (Recruitment), sawyisi treiningi, kompensacia (anazRaureba) da
samuSaos Sesrulebis (saqmianobis) Sefaseba. magaliTad, treiningi
SemuSavebulia imisTvis, rom SesZinos saWiro SromiTi unarebi SerCeul
individebs. Tu aRniSnuli unar-SesaZleblobebi kargadaa ganviTarebuli,
minimaluri treiningi sakmarisi unda iyos. Tu SerCeuli individebi SedarebiT
naklebad, dabal doneze floben samuSaosTvis saWiro unarebs, maSin treiningi
ufro intensiuri da datvirTuli iqneba. kompensacia da SerCeva
urTierTdakavSirebulia imdenad, ramdenadac erTi mxriv, SerCeuli kandidatis
konkretulma kvalifikaciam SesaZloa gavlena moaxdinos misi anazRaurebis
odenobaze. meore mxriv, saxelfaso SeTavazeba, romelsac ganszRvravs
organizaciis samuSaoze ayvanisa da SerCevis procedurebi, gavlenas axdens
aplikantis gadawyvetilebaze, miiRos SemoTavazeba Tu uari Tqvas masze.
SerCeva da samuSaos Sesrulebis Sefasebac urTierTdakavSirebulia. SerCevis
mizania, iseTi individebis identificireba, romlebic samuSaos kargad
Seasruleben. samuSaos Sesrulebis, saqmianobis Sefasebis amsaxveli monacemebi,
Canawerebi SerCevis programis efeqturobis gamovlenisTvis gamoiyeneba.

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sqema 1.1
SerCevisa da sxva adamianuri resursebis marTvis funqciebis
urTierTmimarTeba

ადამიანური რესურსების დაგეგმვა

პერსონალის მოძიება შერჩევა საწყისი


(Recruitment) ტრეინინგი

კომპენსაცია
(ანაზღაურება)

სამუშაოს
შესრულების
შეფასება

SerCeva da personalis moZieba (Recruitment)

SerCeva yvelaze mWidrod swored personalis moZiebasTan (inglisurad


recruitment) aris dakavSirebuli, radgan orive maTgani orientirebulia,
daakompleqtos kadrebiT sxvadasxva vakanturi samuSaoebi. adamianuri
resursebis marTvis sxva sferoebi dainteresebulia individebiT mxolod mas
Semdeg, rac isini iwyeben konkretul poziciaze, samuSaoze muSaobas. didi xnis
manZilze personalis moZieba da SerCeva mimdinareobda, rogorc ori
erTmaneTisgan gancalkevebuli aqtivoba. personalis moZieba gulisxmobda
individebis garkveuli jgufis organizaciisken mozidvas. SerCeva ki iwyeboda
mxolod mas Semdeg, rac moZieba dasruldeboda da moiazrebda am jgufis
Semcirebas mxolod im individebamde, romlebic yvelaze metad
akmayofilebdnen vakanturi samuSaos moTxovnebs. sara rainsi (Sara Rynes) Tavis
naSromSi aRniSnavs, rom es sakmaod gulubryvilo midgomaa. sul cota,
SerCevis moTxovnebi (kriteriumebi), romlebic aplikantebs unda wavuyenoT,
gavlenas axdens maTi moZiebis wyaroebze da im informaciaze, romelic Caideba
vakansiis gancxadebaSi. amasTanave, meore mxriv, aplikantebis moZiebuli
erToblioba, bunebrivia, garkveuli SemzRudveli faqtoria SerCevisTvis. Tu
aplikantebis erToblioba Seusabamoa konkretuli samuSaosTvis, SerCevis
programis efeqturoba avtomaturad mcirdeba. qvemoT ganvixilavT personalis
moZiebis ramdenime ZiriTad maxasiaTebels, raTa kidev ufro naTeli gaxdes
SerCevisTvis misi kritikuli mniSvneloba.

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personalis moZiebis miznebi
adamianuri resursebis SerCevis terminologiiT, personalis moZiebas
sami msxvili mizani aqvs:
1. aplikantebis raodenobis gazrda minimaluri xarjebiT;
2. organizaciis samarTlebrivi da socialuri valdebulebebis
gaTvaliswineba misi muSaxelis demografiul SemadgenlobasTan
dakavSirebiT;
3. SerCevis procesis warmatebisa da efeqturobis gazrdis xelSewyoba
iseTi aplikantebis procentuli maCveneblis SemcirebiT, romlebic an
dabali an konkretuli samuSaosTvis ararelevanturi kvalifikaciis
mflobelni arian.

faqtia, rom SerCevis procesis Rirebuleba da efeqturoba organizaciaSi


miT ufro izrdeba, rac ufro didia kvalificiuri aplikantebis raodenoba.
Tu personalis moZiebis programa vakantur adgilebTan SedarebiT naklebi
raodenobis aplikantebs iZleva, situacia ufro metad daqiravebas emsgavseba,
vidre SerCevas.
organizacia TanamSromelTa SerCevis dros unda icavdes garkveul
demografiul balanss, rasac aseve ganapirobebs personalis moZiebis
programis warmatebuloba. Tu moZiebuli aplikantebis raodenoba ar aris
sakmarisad didi, naklebad savaraudoa, rom SerCevis programis Sedegad firma
demografiuli TvalsazrisiT dabalansebul muSaxels miiRebs.
personalis moZiebis mesame mizani SerCevis xarjebTan aris dakavSirebuli.
aplikantebis gadarCeva sakmaod xarjiani procesia. SerCevis programis sawyisi
etapebic ki moiTxovs TanamSromelTa dros, masalebsa da fizikur resurss. Tu
moZiebis programa iZleva aplikantebs, romlebic ar akmayofileben vakanturi
poziciis moTxovnebs, Sedegebi SeiZleba savalalo aRmoCndes. fuli, romelic
Seusabamo kandidatebis Sefasebasa da gadarCevas moxmarda, faqtiurad uazrod
daixarja. metic, organizaciis xarjebs kidev ufro zrdis damatebiTi dro,
romelic saWiroa Sesabamisi aplikantebis Semdgomi ZiebisTvis.
ismis kiTxva: ,,rogor unda Catardes personalis moZiebis procesi ise, rom
daakmayofilos SerCevis programa da daexmaros mas?” samwuxarod, personalis
moZieba adamianuri resursebis marTvis erT-erTi yvelaze naklebad
Seswavlili da nakvlevi nawilia, amitom bevri miTiTeba da rekomendacia am
mimarTulebiT ar arsebobs. Tumca unda aRiniSnos, rom SeiZleba gamovyoT
personalis moZiebis oTxi komponenti, romelic organizacias SeuZlia
gaakontrolos, raTa SerCeva warmatebuli iyos: moZiebis wyaroebi, personalis
moZiebis specialisti, personalis moZiebis programis administrireba da
vakansiis Sesaxeb gancxadebis Sinaarsi.

personalis moZiebis organizaciis mier kontrolirebuli 4 komponenti

1. personalis moZiebis wyaroebi. gamoiyofa personalis moZiebis ori


zogadi forma: gare da Sida. gare moZieba (inglisurad external recruitment)
mimarTulia adamianebze, romlebic amJamad organizaciis wevrebi ar arian,
xolo Sida moZieba (inglisurad internal recruitment) orientirebulia
organizaciis arsebul wevrebze, TanamSromlebze. gare moZieba erT-erTi
ZiriTadi saSualebaa organizaciaSi iseTi individebis Semoyvanisa, romelTac

- 8 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


axali unar-SesaZleblobebi aqvT da axleburad udgebian SromiT davalebebs,
amocanebs. ra Tqma unda, uaryofiTi mxare am SemTxvevaSi imaSi mdgomareobs,
rom aseTi adamianebi ar icnoben organizaciis politikas, muSaobis meTodebs
da standartebs. vinaidan gare moZiebis Sedegad Segrovebuli aplikantebi
axlebi arian organizaciisTvis, cota an TiTqmis araferia cnobili maTi unar-
SesaZleblobebis Sesaxeb. SerCevis programam unda gamoamJRavnos yvela aseTi
tipis informacia.
gare moZiebis ZiriTadi wyaroebi mocemulia cxrilSi 1.1. maT Soris
arCevanis gakeTebisas, organizacia, rogorc wesi, ramdenime faqtors
iTvaliswinebs. erT-erTi mniSvnelovani faqtoria wyaros gamoyenebasTan
dakavSirebuli xarjebi. zogadad reklamireba (gansakuTrebiT maSin, Tu
mxolod adgilobrivi media saSualebebi gamoiyeneba) da arsebuli
TanamSromlebis mier gare individebisTvis rekomendaciis gaweva SedarebiT
nakleb xarjebTanaa dakavSirebuli, anu igulisxmeba, rom TiToeul
dakontaqtebul personasTan da TiToeul aplikantTan dakavSirebuli xarji,
rogorc wesi, dabalia. wyaroebi, romlebic bevr mgzavrobas da personalis
dros saWiroebs, rogoricaa, magaliTad, TanamSromelTa ayvana kolejebidan,
gacilebiT ufro Zviria. meore mniSvnelovani maxasiaTebelia informaciis
raodenoba, romelic SeiZleba miewodos potenciur aplikantebs. es, rogorc
wesi, pirdapir kavSirSia xarjebTan. amis saukeTeso magaliTia aplikantebis
moZieba masmediis gamoyenebiT. televiziasa da gazeTebSi gancxadebis
ganTavsebasTan dakavSirebuli xarjebi gancxadebis miwodebis droisa da
sigrZis pirdapiri funqciaa. aqedan gamomdinare, kompaniaTa umetesoba
garkveulad zRudavs informacias, romelsac awvdis sazogadoebas am
saSualebebiT, Tumca, ra Tqma unda, SesaZlebelia gacilebiT metis miwodebac.
mesame faqtoria potenciuri aplikantebis gamoxmaurebis maCvenebeli. farTod
gavrcelebuli mosazrebaa, rom reklamireba da SromiTi dasaqmebis saagentoebi
naklebad konsistenturia rogorc Sesabamisi raodenobis, ise Sesabamisi
kvalifikaciis aplikantebis mowodebaSi, vidre wyaroebi, romlebic metad
eqvemdebareba organizaciis pirdapir kontrols (TanamSromelTa ayvana
kolejebidan da arsebuli TanamSromlebis mier gare individebisTvis
rekomendaciis gaweva). aseTi cvalebadoba SesaZloa ganapirobos weliwadis
drom, zogadma ekonomikurma da dasaqmebis faqtorebma, konkurentebis
Zalisxmevam personalis moZiebis mimarTulebiT da aplikantebis mier
organizaciis mier gamoyenebuli media saSualebebis an saagentoebis aRqmam.
personalis moZiebis programis dizainis ZiriTadi nawili swored imis
gadawyvetaa, Tu wyaroebis ra kombinacia iqnas gamoyenebuli konkretuli
vakansiisTvis.
Tumca xarjebTan, SezRudul informaciasTan da aplikantebis
raodenobasTan dakavSirebuli bevri aRniSnuli sakiTxi umniSvnelo xdeba im
SemTxvevaSi, Tu organizacia gare moZiebisTvis sainformacio sistemebs
(inglisurad information systems) iyenebs. amgvari wyaroebis, gansakuTrebiT veb-
gverdebis, yvelaze aSkara upiratesoba isaa, rom organizaciebs SeuZliaT
detaluri informacia miawodon potenciur aplikantebs kompaniis, konkretuli
samuSaoebisa da saWiro sakvalifikacio moTxovnebis Sesaxeb da, amave dros,
xelmisawvdomi gaxadon samuSao garemos, potenciuri kolegebisa da
xelmZRvanelebis amsaxveli sxvadasxva vizualuri masala (foto da video).
personalis Sida moZieba, piriqiT, mxolod or meTods iyenebs: vakansiis
gamocxadeba da Sida piradi saqmeebis gadaxedva, gaanalizeba. vakansiis
gamocxadeba formaluri meTodia, romelic gulisxmobs organizaciis wevrebis
informirebas arsebuli vakansiis da masze ganacxadis Setanis dadgenili

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meTodebis Sesaxeb. rogorc wesi, vakanturi poziciis dasaxeleba, samuSaos
mokle aRweriloba da informacia SromiTi qcevebisa da sakvalifikacio
moTxovnebis Sesaxeb gamoikvreba gancxadebebis (sainformacio) dafaze an
ibeWdeba bukletebSi da kompaniis biuletenSi. TanamSromlebs, romlebic
Tvlian, rom floben Sesabamis kvalifikacias, SeuZliaT Seitanon ganacxadi.
Semdeg xdeba SerCevis programiT maTi gadarCeva.
Sida piradi saqmeebis gadaxedvis SemTxvevaSi organizacia cdilobs,
gamoavlinos ramdenime TanamSromeli, romelsac Cans, rom aqvs kvalifikacia
raime sxva samuSaosTvis. am miznisTvis iqmneba da iwarmoeba specialuri
monacemTa bazebi, romelTac ”talantis banks” (inglisurad “talent banks”) an
”karieruli ganviTarebis banks” (inglisurad “succession banks”) uwodeben xolme.
es aris monacemTa failebi, sadac TiToeul TanamSromelze inaxeba iseTi
informacia, rogoricaa saqmianobis Sefasebis Sedegebi, gavlili akademiuri da
treining programebi, Sefasebis centris mier gakeTebuli Sefasebebi da
arsebuli kvalifikacia.
TiTqmis yvela kvlevam gamoavlina gansxvavebebi aplikantTa moZieb-
mozidvis sxvadasxva meTodebs Soris samomavlo denadobis, gacdenebis,
SromiTi atitudebisa da muSaobis xarisxis TvalsazrisiT. mTlianobaSi, am
kriteriumebis mixedviT Sida wyaroebi ufro efeqturi Cans, vidre gare. Tumca
Sida wyaroebis gamoyeneba xSirad ganapirobebs aplikantTa jgufis sqesobrivi
da eTnikuri Semadgenlobis Seusabamobas.
Sesabamisad, rogorc wesi, unda xdebodes sxvadasxva wyaroebis
gamoyeneba. Cveni azriT, moZiebis wyaros arCevisas sami ram unda
gaiTvaliswinoT: konkretuli vakanturi samuSaos buneba, kompaniis imiji gare
Sromis bazarze da arsebuli, amJamindeli TanamSromlebis atitudebi.
SedarebiT rTuli samuSaoebisTvis sjobs iseTi wyaroebis gamoyeneba,
romlebic potenciuri aplikantebisTvis samuSaos da kompaniis Sesaxeb
detaluri informaciis miwodebis SesaZleblobas mogvcems. organizaciis
imijze SeiZleba gavlena iqonios informaciis iseT beWdviT wyaroebSi
gavrcelebam, rogoricaa broSurebi da reklamebi, aseve gancxadebebi veb-
gverdze. Zlieri, pozitiuri imiji zrdis aplikantTa interess. da bolos,
savsebiT mosalodnelia arsebuli TanamSromlebis cudi, uaryofiTi SromiTi
atitudebi, Tu organizacia zRudavs TanamSromelTa rekomendaciebis, rogorc
personalis moZiebis meTodis gamoyenebas.
personalis moZiebis wyaroebi konkretuli mdgomareobidan gamomdinare
unda SeirCes. sxvadasxva wyaroebis gamoyenebis Sedegad miRebuli aplikantebis
raodenoba da xarisxi gansxvavebulia. analogiurad, sxvadasxva wyaroebi
aplikantTa sxvadasxvanair demografiul jgufs iZleva. Sesabamisad, kompaniam
unda gamoiyenos sxvadasxva wyaroebi, raTa uzrunvelyos yvela TvalsazrisiT
dabalansebuli SerCeva.

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cxrili 1.1

gare moZiebis ramdenime wyaro


reklamireba
gancxadeba, romelic Seicavs zogad informacias samuSaosa da organizaciis
Sesaxeb, ganTavsdeba sxvadasxva media saSualebebSi, rogoricaa gazeTebi, radio
da televizia. media saSualebebs SeiZleba hyavdes adgilobrivi, regionaluri
an erovnuli audiencia da SesaZloa emsaxurebodes mTel sazogadoebas an mis
specifiur segments.

asociaciebi da profesiuli gaerTianebebi


bevr profesias aqvs specialuri asociaciebi, gaerTianebebi, romlebic
periodulad marTven Sexvedrebs, uSveben biuletens da icaven konkretuli
profesiis adamianebis interesebs. aseT asociaciebs xSirad aqvT calke
dasaqmebis ganyofilebebi.

kolejebi da universitetebi
organizaciis wevrebi igzavnebian kolejebSi da universitetebSi, raTa Sexvdnen
individualur studentebs an studentTa jgufebs da miawodon informacia
zogadad organizaciis an konkretuli samuSaoebis Sesaxeb da upasuxon
nebismier SekiTxvas. maT aseve SeiZleba gaakeTon aplikantebis pirveladi
Sefaseba.

TanamSromelTa rekomendaciis programebi


zogierT SemTxvevaSi organizacia Tavis TanamSromlebs awvdis informacias
vakansiebis Sesaxeb da sTxovs maT, rekomendacia gauwion TavianT nacnobebs,
axloblebs da a.S. xSirad TanamSromels garkveul bonuss gadascemen, Tu mis
mier rekomendebul adamians aiyvanen samsaxurSi. Tu aplikanti uaryofilia,
TanamSromels mokled ganumartaven mizezs.

dasaqmebis saagentoebi
am SemTxvevaSi firma xelSekrulebas debs organizaciasTan, romlis saqmianoba
samuSaos maZieblebis povnaa. kompania informacias vakanturi samuSaos Sesaxeb
awvdis saagentos, romelsac es ukanaskneli Tavis klientebs gadascems.
klientebi SeiZleba iyvnen rogorc dasaqmebulebi, ise umuSevrebi. saagento
SesaZloa iyos saxelmwifo an kerZo. gadasaxadi SeiZleba iyos an klientis an
maZiebeli kompaniis, an orives gadasaxdeli.

uSualo aplikacia
adamianebi (samuSaos maZieblebi) Tavad amyareben organizaciasTan pirvelad
kontaqts. aseTi adamianebis raodenoba damokidebulia vakanturi poziciis
doneze, organizaciis imijze, kompaniaSi vakansiebis gaCenis sixSireze da
Sromis bazris erTgvarovnebaze.

eleqtronuli saSualebebi
ufro da ufro meti organizacia informacias vakansiebis Sesaxeb aTavsebs
internetSi - profesiuli organizaciebis an mTavrobaTa qselebSi, veb-
gverdebze.

2. personalis moZiebis specialistebi. empiriulad dadasturebulia, rom


personalis moZiebis specialistebi gavlenas axdenen moZiebis procesis
warmatebulobaze. principSi, es organizaciis pirveli warmomadgenelia,
romelTanac aplikants aqvs Sexeba. Seswavlilia personalis moZiebis

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specialistis sami maxasiaTebeli: demografiuli maxasiaTeblebi,
funqcionaluri pozicia da pirovnuli da qceviTi Tvisebebi.
rac Seexeba demografiul maxasiaTeblebs, arsebobs monacemebi, rom
personalis moZiebis specialistis sqess, eTnikur warmomavlobasa da asaks
SeuZlia gavlena moaxdinos aplikantis reaqciebze. rogorc kvlevebidan Cans,
aplikantebi ufro dadebiTad ganewyobian, Tu aqvT urTierToba specialistTan,
romelic maT gavs an imis magaliTia, rom maTnair adamianebs SeuZliaT
warmatebas miaRwion am organizaciaSi.
personalis moZiebis specialistis funqcionaluri pozicia, samuSao
sakmaod mniSvnelovania. organizaciis arCevania, gamoiyenos personalis
SerCevis specialistad adamiani, romelic uSualod muSaobs personalis
moZiebis ganyofilebaSi, an adamianuri resursebis marTvis specialisti.
rogorc monacemebi aCvenebs, konkretuli samuSao ganyofilebis wevrebs
aplikantebi ufro kargad iReben. amis mizezad SeiZleba is davasaxeloT, rom
aseT adamians uyureben, rogorc momaval menejers an kolegas da ufro
endobian, an miiCneven, rom isini samuSao pirobebis ukeTesad warmoadgenen.
personalis moZiebis specialistis pirovnuli Tvisebebi da
interpersonaluri qcevebi, ra Tqma unda, yvelaze did gavlenas axdens
aplikantebze. iseTi maxasiaTeblebi, rogoricaa, magaliTad, siTbo, enTuziazmi,
empaTia da momxibvleloba, ukavSirdeba aplikantis mier samuSaos Tvisebebis,
kompaniis aRqmas, mis mier SeTavazebis miRebis albaTobas da samuSaosTan
dakavSirebul molodinebs. kompaniam aucileblad unda uzrunvelyos
treiningebi Tavisi personalis moZiebis specialistebisTvis, raTa
gaaumjobesos rogorc maTi interpersonaluri unarebi, ise teqnikuri codna
samuSaoze.

3. personalis moZiebis programis administrireba. aplikantebTan


Semdgomi dakavSirebis siswrafe moZiebis sxvadasxva etapebze pozitiur
kavSirSia aplikantis mier moZiebulTa jgufSi darCenasTan. am mimarTulebiT
kompaniis operatiuli reagireba aplikantebs SeiZleba miuTiTebdes imaze, rom
organizacia efeqturia da, Sesabamisad, sasurveli samuSao adgilia, an imaze,
rom aplikantma kargi STabeWdileba datova kompaniaze da misi samuSaod
ayvanis Sansebi didia. garda amisa, monacemebi aCvenebs, rom aplikantis mier
vakansiaze Sesatani sabuTebis raodenobis gazrda - magaliTad, meti
sarekomendacio werili, sertifikatebi da a.S. - amcirebs aplikantTa
raodenobas, Tumca faqtiurad ar cvlis aplikantTa xarisxs.

4. gancxadebis Sinaarsi. rogorc wesi, potenciuri aplikantebisTvis


organizaciis Sesaxeb miwodebuli informacia organizaciis maqsimalurad
pozitiurad warmoCenis SesaZleblobaa. Tumca, gamomdinare iqidan, rom ar
arsebobs samuSao garemo garkveuli negatiuri aspeqtebis gareSe, am
informaciam potenciur aplikantebs SesaZloa cru molodinebi Camouyalibos,
romelTa dakmayofilebac realurad ver moxdeba organizaciis mier.
aseTi ram garkveuli xarisxiT yovelTvis xdeba. dResdReobiT bevri
miiCnevs, rom aramomgebiania aplikantebSi iseTi molodinebis Camoyalibeba,
romelTac kompania ver daakmayofilebs. muSaobis dawyebis Semdeg aseTma
gansvlam molodinebsa da realobas Soris SeiZleba organizaciis mimarT
erTgulebis nakleboba da kadrebis xSiri denadoba ganapirobos. cxadia, rom
aseT SemTxvevebSi saWiro xdeba axali aplikantebis moZiebasTan da SerCevasTan
dakavSirebuli yvela xarjis ganmeorebiT gaReba. jon vanousma (John Wanous)
SemogvTavaza e.w. ,,samuSaos realisturi Sefaseba” (inglisurad “Realistic Job

- 12 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


Preview”), romelic gulisxmobs aplikantebis informirebas samuSaos rogorc
dadebiT, ise uaryofiT aspeqtebze. Tumca es ar SeiZleba CaiTvalos erTaderT
gamosavlad. ufro efeqturi grZelvadiani gamosavalia aplikantTa
informireba imis Sesaxeb, rom cvlilebebi anazRaurebis politikaSi,
xelmZRvanelebis damokidebulebasa da SromiT davalebebSi, ukavSirdeba
organizaciaSi muSaobis staJsa da Sesrulebuli samuSaos xarisxs.
aplikantebisTvis miwodebuli informaciis SinaarsTan dakavSirebuli
meore mniSvnelovani sakiTxia informaciis konkretizaciis efeqti. erT-erTi
midgomaa kompaniisa da samuSaos mxolod zogadi aRwerilobis miwodeba im
imediT, rom moxdes didi raodenobiT potenciuri dainteresebuli adamianebis
mozidva. es jgufi SeiZleba SemdgomSi Semcirdes damatebiTi moZiebisa da
SerCevis gziT. meore, sapirispiro Sexedulebis Tanaxmad, ufro konkretuli,
detaluri informacia samuSaos maxasiaTeblebis, funqcia-movaleobebisa da a.S.
Sesaxeb gazrdis adekvaturi kvalifikaciis mqone aplikantebis raodenobas.
amgvarad SeiZleba SevamciroT mTlianobaSi personalis moZiebis programasTan
dakavSirebuli xarjebi ise, rom ar SevzRudoT kvalificiuri aplikantebis
raodenoba.
am or midgomas Soris arCevanis gakeTeba SeiZleba damokidebuli iyos
imaze, Tu moZiebis romel etapze xdeba informaciis miwodeba. sawyis etapze
potenciuri aplikantebi, rogorc wesi, kmayofildebian SedarebiT zogadi
informaciiT da masze dayrdnobiT iReben gadawyvetilebas vakansiaze
gamoxmaurebis Sesaxeb. Tumca SemdgomSi aplikantebi ufro metad interesdebian
samuSaosTan dakavSirebuli sxvadasxva detalebiT. Sesabamisad, saWiro xdeba
ufro detaluri informaciis miwodeba funqcia-movaleobebze, samuSao
garemosa da sakvalifikacio moTxovnebze. xSirad gamoikveTa, rom aseTi
detaluri informacia amcirebs naklebad kvalificiuri aplikantebis
raodenobas.

rogor gegmaven organizaciebi personalis moZiebis ganxorcielebas?


sara rainsma (Sara Rynes) da jon budrom (John Boudreau) Caatares kvleva, romelic
Jurnal ,,Fortune”-Si gamoqveynebuli 1000 saukeTeso kompaniis mier kolejebidan
potenciuri TanamSromlebis moZiebis procedurebs exeboda. ramdenad
gasaocaric ar unda iyos, kvlevam aCvena, rom TanamSromlebis kolejebidan
ayvana kompaniebis umetesobaSi ar iyo damkvidrebuli, rogorc adamianuri
resursebis marTvis erT-erTi ZiriTadi saqmianoba. miuxedavad imisa, rom
adamianuri resursebis marTvis biujetisa da drois daaxloebiT 16% amaze
ixarjeboda, Zalze cota keTdeboda dagegmvis an efeqturobis Sefasebis
TvalsazrisiT. magaliTad, respondentebis mxolod erTma mesamedma ganacxada,
rom hqondaT regularuli Sexvedrebi kolejebidan TanamSromelTa ayvanis
sakiTxis gansaxilvelad. Sefasebisas yvelaze xSirad xdeboda imis
gaTvaliswineba, Tu ramdenad eteoda personalis moZiebis procesi dadgenil
vadebSi. Zalian cota firma agrovebda monacemebs axal daqiravebuli
TanamSromlebis organizaciaSi Semdgomi saqmianobis xarisxze an imaze, Tu
ramden xans rCebodnen isini organizaciaSi.
rac Seexeba kvlevaSi gamovlenil pozitiur aspeqtebs, respondentebi
ZiriTadad ambobdnen, rom vakansiebis Sesaxeb mowodebuli informacia,
gancxadebebi, rogorc wesi, sakmaod zusti da realisturi iyo. garda amisa,
personalis moZiebis specialistebis SerCevisas gaTvaliswinebuli yvelaze
mniSvnelovani kriteriumebi Zlieri interpersonaluri unarebi, enTuziazmi da
sandooba iyo. Tumca specialistebi treiningebs faqtiurad ar gadiodnen.

- 13 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


vinaidan ganxiluli kvleva mxolod Jurnal ,,Fortune”-is 1000 kompaniaSi Catarda
da marto TanamSromelTa kolejebidan ayvanis sakiTxs exeboda, ucnobia,
zogadad ramdenad aris miRebuli Sedegebi aplikantTa moZieba-mozidvis
reprezentatuli. Tumca, es kvleva mainc saintereso da informatiulia.

potenciuri personalis moZieba da mozidva. rogorc aRvniSneT, SerCeva


da moZieba urTierTdakavSirebuli procesebia. gamoiyofa moZiebis oTxi
aspeqti, romelic unda gaiTvaliswinos da dagegmos organizaciam, raTa miiRos
sasurveli axali TanamSromlebi. Tumca moZieba erTaderTi saqmianoba ar aris,
romelic gavlenas axdens organizaciis unarze, moizidos potenciuri
TanamSromlebi. sara rainsma da elison barberma (Alison Barber) ramdenime sxva
mniSvnelovani faqtori gamoyves. maT Sorisaa organizaciis mier SeTavazebuli
motivatorebi (magaliTad, xelfasi, SeRavaTebi, moqnili samuSao grafiki da
profesiuli ganviTarebis SesaZleblobebi), samizne aplikantTa populacia
(magaliTad, ganaTlebisa da samuSao gamocdilebis done, asaki, sqesi, rasa da
eTnikuri warmomavloba), gareSe Sromis bazarze arsebuli situacia da
samuSaosa da organizaciis maxasiaTeblebi. am avtorebis TqmiT, organizaciis
unari, moizidos potenciuri TanamSromlebi, damokidebulia yvela am
faqtorze da ara mxolod moZiebis proceduraze.

SerCevis programebis SemuSaveba

adamianuri resursebis specialists sakmaod bevri samuSao aqvs


Sesasrulebeli manamde, sanam uSualod moZiebuli aplikantebis SerCevis
procesi daiwyeba. Cveni Rrma rwmeniT, am mosamzadebeli etapebis adekvaturoba,
romlebic ilustrirebulia sqemaSi 1.2, mniSvnelovan gavlenas axdens SerCevis
procesis adekvaturobaze. Tu SerCevis programis dagegmvasa da SemuSavebas
cota dro da yuradReba eTmoba, misi efeqturoba naklebi iqneba. SeiZleba
iTqvas, rom swored programis mosamzadebeli etapebi ganapirobebs Tavad
SerCevis programis unars, gamoavlinos konkretuli samuSaoebisTvis yvelaze
Sesabamisi kandidaturebi. qvemoT mokled aris aRwerili aRniSnuli etapebi.

samuSaos analizi

Tu SerCevis programis mizani konkretuli samuSaosTvis saukeTeso


kandidaturebis identificirebaa, maSin am programis SemuSavebis logikuri
sawyisi etapi samuSaos Sesaxeb informaciis Segroveba unda iyos. samuSaos
analizi (inglisurad job analysis) organizaciaSi arsebuli samuSaos Sesaxeb
informaciis Segrovebas gulisxmobs. informacia unda aRwerdes SromiT
saqmianobebs an davalebebs, samuSaos Sedegebs (produqtebs an momsaxurebas),
teqnika-aRWurvilobas, masalebs da individebs da garemos (samuSao pirobebs,
safrTxeebs, samuSao grafiks da a.S.), romlebic damaxasiaTebelia konkretuli
samuSaosTvis. aseTi informacia, ra Tqma unda, gadamwyveti mniSvnelobisaa
adamianuri resursebis marTvis saqmianobebisTvis: SerCeva, kompensaciis
programebi, treiningebi, TanamSromelTa saqmianobis Sefaseba, karieruli
bilikebis dagegmva da a.S. SerCevas samuSaos analizi ori TvalsazrisiT
emsaxureba. pirvel rigSi, is aplikantebisTvis samuSaos Sesaxeb informaciis
wyaroa. es, Sesabamisad, gvexmareba aplikantebSi cru molodinebis

- 14 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


Camoyalibebis minimumamde SemcirebaSi. garda amisa, samuSaos analizis Sedegad
mopovebuli informacia monacemTa bazaa SerCevis programis mosamzadebeli
procesis momdevno etapebisTvis.

sqema 1.2
SerCevis programis SemuSavebis etapebi

samuSaos analizi

samuSaos Sesrulebis Sesabamisi


indikatorebis identificireba

samuSaosTvis saWiro codnis,


unarebis da SesaZleblobebis
(KSAs) identificireba

codnis, unarebisa da SesaZleblobebis


gasazomi Sefasebis instrumentebis
SemuSaveba

Sefasebis instrumentebis
validacia
1. Sinaarsi
2. konstruqcia
3. kriteriumebi

Sefasebis instrumentis
gamoyeneba aplikantebis
SerCevisTvis

samuSaos Sesrulebis Sefasebis relevanturi sazomebis identificireba

SerCevis programis erT-erTi mTavari amocana iseTi aplikantebis


identificirebaa, romlebic warmatebiT Seasruleben konkretul samuSaos. Cven
- 15 - READER personalis SerCevis kursi, leqtori: ia kutalaZe
vuSvebT, rom momuSaveebs Soris realurad arsebuli gansxvavebebi SeiZleba
gaizomos samuSaos im aspeqtebTan mimarTebaSi, romlebic mniSvnelovania misi
kargad SesrulebisTvis. sxva sityvebiT rom vTqvaT, arsebobs gza, romlis
saSualebiTac organizacias SeuZlia daaskvnas, ramdenad warmatebulni arian
TanamSromlebi TavianTi samuSaos SesrulebaSi. erTi SexedviT amis gakeTeba
sakmaod martivi unda iyos - gavigoT, samuSaos ra raodenobas da ramdenad
kargad asrulebs TanamSromeli. Tumca organizaciaSi arsebuli ramdenime
faqtori arTulebs samuSaos Sesrulebis Sefasebas. bevri samuSao ar qmnis
xelSesaxeb produqtebs; samuSaoebi urTierTdakavSirebulia ise, rom Znelia
imis gansazRvra, Tu ramxela wvlili miuZRviT calkeul TanamSromlebs;
samuSaoebi daCqarebulia aparaturiT an konveirebiT, romlebic Zalze mcire
SesaZleblobas aZleven TanamSromlebs, gaakeTon meti an naklebi. aseT
garemoebebSi grovdeba uSualo xelmZRvanelis Sefasebebi TanamSromlis mier
samuSaos SesrulebasTan dakavSirebiT. sxva SemTxvevebSi samuSaos
warmatebulad Sesrulebis indikatorebi SeiZleba iyos samsaxurSi droulad
mosvla, gacdenebis minimaluri raodenoba, an sakmaod vrceli, intensiuri
treiningis gavla. rogorc wesi, gamoiyofa samuSaos Sesrulebis Sefasebis
erTze meti indikatori. nebismier SemTxvevaSi, aucilebelia Segrovdes
informacia imis Sesaxeb, Tu ras moiazrebs warmatebuli, efeqturi muSaoba da
moxdes misi gamoyeneba SerCevis programis momzadebis momdevno etapze.

momuSavis maxasiaTeblebis identificireba

samuSaos analizis Sedegad miRebul informaciasa da samuSaos


Sesrulebis Sefasebis kriteriumebze dayrdnobiT, adamianuri resursebis
specialistma unda gamovlinos codna, unarebi da SesaZleblobebi (KSAs) da
sxva maxasiaTeblebi, romlebsac TanamSromeli unda flobdes imisTvis, rom
efeqturad Seasrulos samuSao. es codna, unarebi da SesaZleblobebi aris
ZiriTadi, mTavari maxasiaTeblebi, romelTa mixedviTac xdeba aplikantebis
Sefaseba. sakvalifikacio moTxovnebi, momuSavis maxasiaTeblebi an samuSaos
moTxovnebi terminebia, romlebic xSirad gamoiyeneba imave konteqstSi, raSic
Cven viyenebT termins codna, unarebi da SesaZleblobebi (KSAs).

Sefasebis instrumentebis SemuSaveba

mas Semdeg, rac ZiriTadi sakvalifikacio moTxovnebi identificirebulia,


aucilebeli xdeba aplikantebisgan informaciis SegrovebisTvis Sesabamisi
SerCevis meqanizmebis, instrumentebis Seqmna. es instrumentebi SeiZleba Semdeg
jgufebad davyoT: saaplikacio blankebi, biografiuli monacemebis formebi,
rekomendatorebisgan informaciis miReba, gasaubrebebi, gonebrivi da
sxvadasxva unarebis sazomi testebi, pirovnebis Sefasebis kiTxvarebi. arsebobs
SerCevis meqanizmis (meqanizmebis) gamosayeneblad SerCevis ori ZiriTadi
principi. pirvelis mixedviT, SerCevis meTodi unda unda zomavdes manamde
identificirebul saWiro codnas, unarebsa da SesaZleblobebs, xolo meore
principis Tanaxmad, Sefasebis meqanizms aplikantebis erTmaneTisgan
diferencireba unda SeeZlos. daSveba imaSi mdgomareobs, rom aplikantebi
samuSaosTvis saWiro codnas, unarebsa da SesaZleblobebs sxvadasxva doneze
floben. Sefasebis instrumentis mizania, gazomos aRniSnuli gansxvavebebi
(rogorc wesi, qulebSi gamovlenili gansxvavebebis mixedviT). amgvarad xdeba

- 16 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


“imedismomcemi” aplikantebis sxva, samuSaosTvis Seusabamo aplikantebisgan
gamoyofa. Tu yvela an TiTqmis yvela aplikanti daaxloebiT erTnairad
Sefasdeba instrumentis mier, saboloo gadawyvetileba Zalze rTuli misaRebi
iqneba, vinaidan aplikantebi Zalian hgvanan erTmaneTs. diferencirebis
SeuZleblobis problema dgeba maSinac, rodesac gamoiyeneba gasaubrebebi
zogadi SekiTxvebiT karierul miznebsa da sakuTari Zlieri da susti
mxareebis Sefasebaze, pirovnuli testebi, romlebic zogad aspeqtebs zomaven
da martivi maTematikuri an saofise testebi. testebis Sedgenis codna da
samuSaos analizis Sedegad miRebuli informacia exmareba profesionalebs
aseT problemebTan gamklavebaSi.
Tu zemoT ganxiluli etapebi yuradRebiT ganxorcieldeba, Cven
SegviZlia gvqondes molodini, rom miviRebT Sesabamisi aplikantebis
amorCevisTvis saWiro informacias. Tumca xSirad SerCevis programis
SemuSavebis procesi aq mTavrdeba. am SemTxvevaSi gavlili etapebis sizustis
Zalze cota pirdapiri dadastureba arsebobs. robert guioni (Robert Guion) am
pirvel etapebs hipoTezis Camoyalibebas adarebs. sxva sityvebiT rom vTqvaT,
adamianuri resursebis specialistma Camoayaliba gazomvadi sakvalifikacio
moTxovnebi, romlebic dakavSirebuli unda iyos samuSaos warmatebiT
SesrulebasTan.
SerCevis programis SemuSavebis bolo etapebi SeiZleba ganvixiloT,
rogorc hipoTezis Semowmeba. validaciad wodebuli, es etapebi
orientirebulia informaciis Segrovebasa da Sefasebaze imisTvis, rom
dadgindes realurad ukavSirdeba Tu ara mniSvnelovnad miCneuli
sakvalifikacio moTxovnebi samuSaos warmatebiT Sesrulebas. Tu kavSiri
dadasturebulia, maSin SerCevis programa sasargeblo unda iyos
organizaciisTvis.

validacia

SerCevis procesis validaciis ramdenime gza arsebobs. empiriuli


validaciis SemTxvevaSi, magaliTad, grovdeba ori tipis monacemi: 1)
individebis reprezentatuli SerCevis mier SerCevis meTodebSi miRebuli
qulebi da 2) gazomvebi imisa, Tu ramdenad kargad asrulebs TiToeuli es
individi samuSaos mniSvnelovan nawilebs. validaciis mizania, daadasturos,
rom SerCevis instrumentebidan miRebuli monacemebi dakavSirebulia samuSaos
Sesrulebis xarisxTan.
monacemTa statistikuri analizi, xSirad korelaciuri analizi, aseTi
informaciis miRebis yvelaze pirdapiri gzaa.
empiriuli validaciis garda aseve SeiZleba validaciis sxva
procedurebis gamoyeneba, rogoricaa Sinaarsobrivi da konstruqtuli
validacia. mniSvneloba ar aqvs validaciis romel tips gamoviyenebT, magram
mxolod am proceduris dasrulebis Semdeg SegviZlia viyoT darwmunebuli,
rom SerCevis instrumentebi kavSirSia samuSaos SesrulebasTan da, Sesabamisad,
gamosadegia Sesabamisi aplikantebis SerCevisTvis.
Tu instrumentebi ar aris kavSirSi samuSaos SesrulebasTan, maTi
gamoyeneba Zalian xarjiani SeiZleba iyos. miuxedavad amisa, organizaciebi
xSirad mainc amjobineben srulad ar gaiaron SerCevis programis momzadebis
zemoT aRwerili etapebi. gamoiyeneba gacilebiT naklebad zusti procedurebi,
romlebic nakleb dros moiTxovs. aseT SemTxvevebSi grZelvadiani Sedegebi da
xarjebi ignorirebulia an ar aris saTanadod gaazrebuli.

- 17 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


SezRudvebi SerCevis programis SemuSavebaSi

Tu davuSvebT, rom SerCevis programis mTavari amocana, aplikantebis


garkveuli raodenobidan arCevanis gakeTebaSi mdgomareobs, SeiZleba vTqvaT,
rom SerCeva Tavisi bunebiT winaswarmetyveleba an prognozirebaa. kerZod, Cven
gvsurs, SerCevis instrumentebis saSualebiT Segrovebuli informacia
gamoviyenoT imisTvis, rom gamovavlinoT sakvalifikacio moTxovnebis mixedviT
aplikantebs Soris arsebuli gansxvavebebi da Semdeg avarCioT is aplikantebi,
romlebic, Cveni azriT, kargad Seasruleben ganxilul samuSaos. adamianuri
resursebis SerCevaSi - iseve, rogorc medicinaSi, safondo birJis analizSi,
meteorologiasa da ekonomikaSi - winaswarmetyveleba savaraudoa. Zalian
kargad SemuSavebuli SerCevis programis SemTxvevaSic ki yvela
winaswarmetyveleba swori ver iqneba. ramdenime faqtori mniSvnelovan gavlenas
axdens SerCevis procesis sizusteze.

SezRuduli informacia aplikantebze

SerCevis procesSi miRebuli gadawyvetilebebis xarisxi garkveulwilad


damokidebulia aplikantebisgan Segrovebuli monacemebis sizustesa da
sisruleze. zogadad, rac ufro metia zusti informacia, miT ufro sruli da
amomwuravia aplikantis maxasiaTeblebis Sefaseba. magram SerCevaSi
Segrovebuli monacemebis eqstensiuroba xSirad mniSvnelovnad SezRudulia
monacemebis mopovebasTan dakavSirebuli xarjebis gamo. organizaciis winaSe
dgas xarjebi iseTi aspeqtebisTvis, rogoricaa masalebi, personalis dro,
mgzavrobasTan dakavSirebuli xarjebi personalisa da aplikantebisTvis,
monacemTa Senaxva da analizi. es xarjebi, rogorc wesi, zRudavs Segrovebul
informacias, gansakuTrebiT aplikantTa Sefasebis adreul etapebze.
magaliTad, TiToeul aplikantTan gasaubreba naxevari saaTi grZeldeba da am
drois nawili organizaciis Sesaxeb informaciis prezentacias eTmoba.
zogierT SemTxvevaSi aplikantTa gafiltvris saSualebad aqtiurad gamoiyeneba
saaplkacio blankebi an reziumeebi. Tumca orive meTodis SemTxvevaSi
aplikantebis Sesaxeb mxolod SezRuduli raodenobis, sabaziso informaciis
miRebaa SesaZlebeli. gansakuTrebiT maSin, rodesac mcire raodenobis
poziciebisTvis aplikantTa Zalian didi raodenobidan aris arCevani
gasakeTebeli, gadawyvetilebis miReba SezRuduli raodenobis informaciaze
dayrdnobiT unda moxdes, vinaidan yvela aplikantisgan absoluturad
amomwuravi da sruli informaciis miReba Zalian did xarjebTan iqneba
dakavSirebuli.

samuSaoebis, individebisa da samuSaos Sesrulebis xarisxis gazomva

rogorc zemoT vTqviT, SerCevis programis SemuSavebisTvis saWiroa


samuSaoebis, individebisa da samuSaos Sesrulebis xarisxis gazomva. gazomvaSi
(inglisurad measurement) Cven raodenobriv aRweras vgulisxmobT - anu
cifrebis gamoyenebas. cifrebi gamoiyeneba iseTi informaciis gamoxatvisTvis,
rogoricaa garkveul SromiT aqtivobaze daxarjuli dro, garkveuli SromiTi
davalebis Sesasruleblad saWiro maTematikuri codna, aplikantis mier
verbaluri unarebis testSi miRebuli qula, an TanamSromlis mier samuSaos

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Sesrulebis, magaliTad, reklamis momzadebis, xarisxi. cifrebi aucilebelia,
vinaidan isini SesaZlebels xdian adamianebis Sedarebas, sityvebze ufro
lakonurad gadmoscemen informacias da iZlevian statistikuri manipulaciebis
SesaZleblobas, rac kidev ufro met informacias gvawvdis SerCevis programis
Sesaxeb.
Tumca adamianuri resursebis specialistisTvis gazomvis problema imaSi
mdgomareobs, rom miRebuli cifrebi aplikantis, samuSaosa da samuSaos
Sesrulebis xarisxis marTlac zusti aRwerebi iyos. aRsaniSnavia, rom bevri
codnis, unarisa da SesaZleblobis (KSAs) gazomva sakmaod rTulia da arc ise
zustia, rogoric sasurveli iqneboda.
Tumca es ar niSnavs imas, rom SerCevasTan dakavSirebuli
gadawyvetilebebi mxolod qulebis daTvliT da samsaxuris mxolod im
aplikantebisTvis SeTavazebiT Semoifargleba, romlebic yvelaze maRal
qulebs daagroveben. rogorc wesi, gadawyvetilebis miRebis procesSi sxva
faqtorebic Semodis - magaliTad, survili, dabalansdes muSaxelis
demografiuli Semadgenloba. Cveni azriT, amgvar damatebiT faqtorebze fiqri
mxolod mas Semdeg unda daviwyoT, rodesac aplikantebi Sefasdebian
(,,gaizomebian") SerCevis instrumentebis gamoyenebiT da moxdeba samuSaosTvis
Sesabamisi aplikantebis jgufis identificireba. aRniSnuli sxva faqtorebi
SeiZleba dagvexmaros ukve am jgufidan Sesabamisi aplikantebis amorCevaSi.
Zalian gansxvavebuli da gacilebiT naklebad sasurveli Sedegebi SeiZleba
miviRoT im SemTxvevaSi, Tu es faqtorebi gamoiyeneba SerCevis adreul
etapebze, manamde, sanam gaizomeba yvela aplikanti.

samuSaos Sesrulebis xarisxze moqmedi sxva faqtorebi

mesame sakiTxi, romelic unda gvaxsovdes aris is, rom samuSaos


Sesrulebaze Zalian bevri faqtori zemoqmedebs. SerCevis mTavari mizania,
gazardos swori gadawyvetilebebis miRebis albaToba. rogorc wesi, SerCevis
programis adekvaturobisa da efeqturobis Sefaseba SerCeulebis mier
samuSaos Sesrulebis xarisxis Sefasebis mixedviT xdeba.
aSkaraa, rom ayvanili individebis codna, unarebi da SesaZleblobebi
samuSaos Sesrulebis xarisxis erTaderTi determinatori ar aris.
praqtikosebma da mkvlevarebma gamoavlines bevri sxva faqtori organizaciaSi,
romelic gavlenas axdens individualur saqmianobaze. maT Sorisaa
TanamSromlebisTvis organizebuli treining programebi, Sefasebisa da
ukukavSiris miwodebis meTodebi, miznebis dasaxvis procedurebi, finansuri
anazRaurebis sistemebi, samuSaos dizainis strategiebi, xelmZRvanelobis
meTodebi, organizaciuli struqtura, gadawyvetilebis miRebis teqnikebi,
samuSao grafiki da socialuri samuSao garemo.
SerCevis procesi samuSaos Sesrulebaze zemoqmedi mravali faqtoridan
ramdenimezea orientirebuli. xSirad rTulia programis efeqturobis Sefaseba.
zog SemTxvevaSi sakmaod kargad dagegmil da SemuSavebul programas SeiZleba
mxolod minimaluri gazomvadi kavSiri hqondes samuSaos SesrulebasTan. am
dros SesaZloa erTi an meti aseTi sxva, gareSe faqtori uaryofiTad
zemoqmedebs samuSaos Sesrulebis doneze da gadawonis SerCevis programis
wvlils. Sesabamisad, daskvnis saxiT unda iTqvas, rom SerCevis programebis
Sefasebis dros ukeTesia gavaanalizoT ramdenime sxva organizaciuli sistema
manamde, sanam zustad ganvsazRvravT, Tu ra ganapirobebs uaryofiT gadaxrebs
TanamSromelTa saqmianobaSi.

- 19 - READER personalis SerCevis kursi, leqtori: ia kutalaZe


aqtualuri sakiTxebi SerCevaSi

gunduri samuSaoebi

dResdReobiT organizaciebSi sul ufro da ufro xSirad vxvdebiT


samuSaoebs, romlebic unda Sesruldes interaqciulad TanamSromelTa
jgufebis mier. samuSaos amgvari dizaini, struqturireba mniSvnelovnad
aisaxeba SerCevis programebze. Zalian xSirad samuSao gundebis warmateba
damokidebulia ara mxolod teqnikur codnaze da unarebze, aramed aseve
gundis wevrTa interpersonalur unarebze. garda amisa, erTi calkeuli
individis SromiTi aqtivobebi arc ise prognozirebadia. vinaidan individi
samuSao gundis wevria, misTvis, iseve, rogorc gundis sxva wevrebisTvis,
Sesasrulebeli SromiTi davalebebi xSirad Seicvleba. es niSnavs, rom
samuSaos warmatebiT SesrulebisTvis saWiro codnis, unarebisa da
SesaZleblobebis identificireba gacilebiT rTuldeba, vinaidan aRar
arsebobs SromiTi davalebebis erTi jgufi, romelzec davafuZnebT
sakvalifikacio moTxovnebs.
SerCevis specialistebma mxolod cota xnis win daiwyes fiqri SerCevis
programis SemuSavebasTan dakavSirebul am sakiTxebze. Camoyalibda minimum
oTxi midgoma, Tu rogor unda moxdes saWiro informaciis Segroveba amgvari
SerCevis programebisTvis. pirveli, aRwerili maikl stivensisa (Michael Stevens)
da maikl kampionis (Michael Campion) mier, aqcents akeTebs gunduri muSaobisTvis
saWiro codnaze, unarebsa da SesaZleblobebze (KSAs). maT gamoyves 14 aseTi
codna, unari da SesaZlebloba, romlebic dajgufebulia 5 kategoriad: 1).
konfliqtebis gadaWra, 2). problemebis erToblivi gadaWra, 3). komunikacia, 4).
miznebis dasaxva da saqmianobis marTva da 5). dagegmva da davalebebis
koordinacia. stivensi da kempioni aRniSnaven, rom maTi midgoma fokusirebulia
codnaze, unarebsa da SesaZleblobebze da ara pirovnul maxasiaTeblebze,
gundur codnaze, unarebsa da SesaZleblobebze da ara teqnikurze, romlebic
unda gaizomos am 14-Tan erTad.
meore midgoma aqcents interpersonalur unarebze akeTebs da
organizaciis samuSao gundebis wevrebs rTavs axali gundebis wevrebis
SerCevaSi. am SemTxvevaSi, saboloo gadawyvetilebebi SerCevasTan dakavSirebiT
xSirad gundis wevrebis konsensusis gziT miiRweva.
mesame midgoma uein kasios (Wayne Cascio) ekuTvnis, romelsac swams, rom
samuSaoebi unda aRiweros procesebis da ara konkretuli samuSao davalebebis,
saqmianobebis terminebSi. procesi aris ,,aqtivobebis erToblioba, romelic
erTi an ramdenime saxis sawyis Senatans (input) gardaqmnis
momxmareblisTvis/klientisTvis Rirebul produqtad (output).” am TvalsazrisiT
samuSaoebi didi raodenobiT aqtivobebia, romlebic sxvadasxva funqcionalur
sferoebs kveTen Tanamedrove organizaciebSi. samuSaoebis am farTe
Sinaarsidan gamomdinare, SerCevis programebi ise unda Sedges, rom gazomos
maxasiaTeblebi, romlebic mniSvnelovania gunduri urTierTobebisTvis.
meoTxe - kenet karsonisa (Kenneth Carson) da greg stiuartis (Greg Stewart)
midgomaa, romlebic amboben, rom samuSaoTa umravlesoba SeiZleba
davaxasiaToT, rogorc rolebi, ,,damokidebuli TanamSromelsa da gundis sxva
wevrebs Soris Camoyalibebul specifiur socialur da teqnikur
urTierTobebze. yoveli TanamSromlis roli unikaluria da samuSaoebi ar
arseboben damoukideblad maTi Semsrulebeli TanamSromlebisgan.” aqedan
gamomdinare, saWiroa SemuSavdes samuSaos analizis iseTi meTodebi, romlebic
moqnili iqneba droTa ganmavlobaSi samuSaos Semsruleblebsa da

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organizaciebSi mimdinare cvlilebebis mimarT. gamomdinare samuSaoebis
mudmivi cvalebadobidan, SerCevis programebi aqcents unda akeTebdnen
adapturobaze, daswavlis unarze da TviT-motivaciaze.

SerCeva mcire biznesSi

bevri miiCnevs, rom formaluri SerCevis programebi didma


organizaciebma SeimuSaves da mxolod maT SeuZliaT gamoiyenon dakavSirebuli
xarjebis gamo. Cven am mosazrebis mxolod naxevars veTanxmebiT - marTlac,
SerCevis formaluri programebi metwilad msxvili kompaniebis
Camoyalibebulia. Tumca Cven srulebiT ar viziarebT Sexedulebas, rom
SerCevis am programebis gamoyeneba mxolod did kompaniebs SeuZliaT.
gaixseneT SerCevis programis etapebi, romlebic zemoT ganvixileT -
samuSaos analizi, samuSaos warmatebulad Sesrulebis kriteriumebis
gansazRvra da am informaciaze dayrdnobiT Sesabamisi sakvalifikacio
moTxovnebis (codna, unarebi da SesaZleblobebi) Camoyalibeba. bolos xdeba
SerCevis instrumentebis Sedgena da validacia. am etapebidan arsad ar
moiazreba, rom maTi ganxorcieleba mxolod msxvil organizaciebSia
SesaZlebeli. mcire biznesis mflobelebma da menejerebma, rogorc wesi,
Zalian kargad ician TavianT kompaniaSi arsebul samuSaoebTan dakavSirebuli
saqmianobebi. am informaciis dokumentireba SromiTi davalebebis werilobiT
CamoyalibebiT (samuSaos analizis CatarebiT), Camoyalibebuli SromiTi
davalebebis SesrulebisTvis saWiro codnis, unarebisa da SesaZleblobebis
identificireba da maTi gazomvisTvis Sesabamisi SerCevis instrumentebis
SemuSaveba mcire biznesSi erT an or adamiansac SeuZlia, Tu maT aqvT
adekvaturi codna.
marTalia SerCevis zogierTi sakiTxi (magaliTad, kognituri unarebis
sakvlevi testebi, Sefasebis centrebi, pirovnebis Sefaseba) naklebad
savaraudoa mcire biznesSi, magram amave dros marTalia isic, rom bevri didi
organizaciac ar akeTebs am yvelafers.
Cven viciT, rom SerCeva patara organizaciebSi xSirad mflobelis an
menejeris araformalur gadawyvetilebas gulisxmobs. Tumca mcire biznesis
operaciebSi araferia iseTi, rac SerCevis aseT formas aucilebel pirobad
aqcevs. etapebisa da instrumentebis codna Zalian sasargeblo SeiZleba iyos
am organizaciebSi.

literatura:

Robert D. Gatewood, Hubert S. Field ,, Human Resource Selection” (Fourth edition)


Chapter 1 ,,An Introdaction to Selection” pp3-26 ISBN 0-03-024596-6

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