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FACULTAD DE CIENCIAS INFORMÁTICAS
TEMA:
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PROYECTO DE TITULACIÓN, PREVIA A LA OBTENCIÓN DEL TÍTULO DE:
INGENIERO EN SISTEMAS.
AUTOR:
ROLDÁN ÁLAVA JEAN CARLOS
DIRECTOR:
ING. ARMANDO FRANCO
MANTA-MANABÍ-ECUADOR.
2018
DESARROLLO E IMPLEMENTACIÓN DE UN SISTEMA INFORMATIVO Y
ADMINISTRATIVO PARA LA GESTIÓN ODONTOLÓGICA DE PACIENTES,
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CERTIFICACIÓN
En mi calidad de Director de Proyecto de Titulación, de la Facultad Ciencias Informáticas de

la Universidad Laica ³Eloy Alfaro´de Manabí, certifico:
Haber dirigido y revisado el proyecto de titulación sobre el Tema ³DESARROLLO E

IMPLEMENTACIÓN DE UN SISTEMA INFORMATIVO Y ADMINISTRATIVO
PARA LA GESTIÓN ODONTOLÓGICA DE PACIENTES, APLICADO A LA
CLÍNICA, DENTISALUD´del estudiante: Roldán Álava Jean Carlos, considero que el
mencionado trabajo investigativo cumple con los requisitos y tiene los méritos suficientes
para ser sometidos a la evaluación del jurado examinador que las autoridades de la Facultad
de Ciencias Informáticas designen:
En honor a la verdad.
Ing. Armando Franco

Director de Proyecto de Titulación
///
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TRIBUNAL DE SUSTENTACIÓN
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DECLARACIÓN EXPRESA DE
AUTORÍA
La responsabilidad del contenido de este Proyecto de Titulación, cuyo título es:

³DESARROLLO E IMPLEMENTACIÓN DE UN SISTEMA INFORMATIVO Y
APLICADO A LA CLÍNICA, DENTISALUD´, corresponde a ROLDÁN ÁLAVA JEAN
CARLOS exclusivamente, y los derechos patrimoniales de la misma Universidad Laica
³Eloy Alfaro´de Manabí.
Roldán Álava Jean Carlos

C.I. 131572276-7
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DEDICATORIA
$'LRVSRUSHUPLWLUPHOOHJDUDHVWHPRPHQWRWDQHVSHFLDOHQPLYLGD3RUHOp[LWR\WRGRV
ORVPRPHQWRVGLItFLOHVTXHPHKDQHQVHxDGRDYDORUDUORFDGDGtDVPiV
$PLPDGUHSRUVHUODSHUVRQDTXHPHKDDFRPSDxDGRGXUDQWHWRGDPtGHYLGDDFRQVHMiQGRPH
GtDDGtDSDUDVHUXQKRPEUHGHELHQ
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SDGUH
$(ULFN&KiYH]SRUVHUPLKHUPDQRGHRWUDPDGUHSRUHVWDUFRQPLJRVLHPSUH
$$OH[DQGUD0DFtDV\9LDQQH\0RUHLUDSRUVHUPLVSDQDVGHFRQILDQ]D
$WRGDVORVFRPSDxHURVGHOD )$&&,D(XULV-RVp7LFR*DEULHOD$QGUpV.HUO\-DLUR\
5RVLSRUEULQGDUPHVXDPLVWDG
$OJDUDMHGH$PEDWRSRUHQVHxDUPHDVHUPiVKXPLOGH\GLULJLUPHKDFLDHOFDPLQRGHOp[LWR
Jean Roldán
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AGRADECIMIENTO
Agradezco a Dios por protegerme durante todo este largo y arduo camino y darme
fuerzas para superar los obstáculos y dificultados a lo largo de mi vida
A mi madre por ser la mejor del mundo y enseñarme a no desfallecer ni rendirme ante
nada, de ser honesto, humilde y responsable.
A Alfredo Cedeño por guiarme en el camino del profesionalismo hacer cada días más
perfecto y responsable.
A toda mi familia y amigos que estuvieron apoyándome durante este proceso

educativo en mi vida.
Agradezco a las bebidas red bull, dark dog, 220v, corona y club verde por ayudarme
a soportar todo el estrés de los proyectos y exámenes.
Jean Roldán
s//
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1 Contenido
ZĞƐƵŵĞŶ ..........................................................................................................................................ϭϱ
/ŶƚƌŽĚƵĐĐŝſŶ .....................................................................................................................................ϭϲ
hďŝĐĂĐŝſŶǇŽŶƚĞǆƚƵĂůŝǌĂĐŝſŶĚĞůĂWƌŽďůĞŵĄƟĐĂ ...........................................................................ϭϴ
WůĂŶƚĞĂŵŝĞŶƚŽĚĞůWƌŽďůĞŵĂ ............................................................................................................ϮϬ
ŝĂŐƌĂŵĂĂƵƐĂͲĨĞĐƚŽĚĞůWƌŽďůĞŵĂ ..............................................................................................ϮϮ
KďũĞƟǀŽƐ ..........................................................................................................................................Ϯϯ
KďũĞƟǀŽ'ĞŶĞƌĂů ..........................................................................................................................Ϯϯ
KďũĞƟǀŽƐƐƉĞĐşĮĐŽƐ ....................................................................................................................Ϯϯ
:ƵƐƟĮĐĂĐŝſŶ ......................................................................................................................................Ϯϰ
W1dh>K/ .......................................................................................................................................Ϯϲ
DZKdMZ/K;&hEDEd/MEKEWdh>Ϳ.....................................................................Ϯϲ
ϭ͘ϭ DĂƌĐŽdĞſƌŝĐŽ>ĞŐĂů ..........................................................................................................Ϯϲ
ϭ͘Ϯ DĂƌĐŽdĞſƌŝĐŽdĠĐŶŝĐŽ ......................................................................................................ϯϴ
ϭ͘Ϯ͘ϭ :ĂǀĂ^ĐƌŝƉƚD^ĐƌŝƉƚϳ͘ ..........................................................................................ϰϬ
ϭ͘Ϯ͘Ϯ W,Wϳ͘ϭ͘ϵ͘ .................................................................................................................ϰϭ
ϭ͘Ϯ͘ϯ s͘ŶĞƚϵ͘Ϭ͘ ...............................................................................................................ϰϮ
ϭ͘Ϯ͘ϰ dǇƉĞ^ĐƌŝƉƚϮ͘ϲƌĐ͘ ......................................................................................................ϰϰ
ϭ͘Ϯ͘ϱ ŶŐƵůĂƌϱ͘ .................................................................................................................ϰϰ
ϭ͘Ϯ͘ϲ /ŽŶŝĐϰ͘ ......................................................................................................................ϰϰ
ϭ͘Ϯ͘ϳ ĨŽƌŐĞ͘EĞƚϮ͘Ϯ .........................................................................................................ϰϱ
ϭ͘Ϯ͘ϴ >ĂƌĂǀĞůϱ͘Ϭ ................................................................................................................ϰϲ
ϭ͘Ϯ͘ϵ EĞƚĞĂŶƐϴ͘Ϭ ............................................................................................................ϰϳ
ϭ͘Ϯ͘ϭϬ sŝƐƵĂů^ƚƵĚŝŽϮϬϬϴ͘EĞƚ ............................................................................................ϰϴ
ϭ͘Ϯ͘ϭϭ sŝƐƵĂůŽĚĞ ...............................................................................................................ϰϴ
ϭ͘Ϯ͘ϭϮ DǇ^Y>tŽƌŬďĞŶĐŚ͘ ..................................................................................................ϰϴ
ϭ͘Ϯ͘ϭϯ ĄŵĂƌĂƐ/ŶƚƌĂŽƌĂůĞƐ͘ .................................................................................................ϰϵ
ϭ͘Ϯ͘ϭϰ ^ĐƌƵŵ .......................................................................................................................ϱϬ
ϭ͘ϯ ŽŶĐůƵƐŝŽŶĞƐƌĞůĂĐŝŽŶĂĚĂƐĂůDĂƌĐŽdĞſƌŝĐŽĞŶƌĞĨĞƌĞŶĐŝĂĂůƚĞŵĂƉůĂŶƚĞĂĚŽ ................ϱϭ
W/dh>K// ......................................................................................................................................ϱϯ
DZK/Es^d/'d/sK;/^HKDdKK>M'/KͿ ........................................................................ϱϯ
s///
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Ϯ͘ϭ͘ dŝƉŽ;ƐͿĚĞ/ŶǀĞƐƟŐĂĐŝſŶ͘ ...................................................................................................ϱϯ
ǆƉůŽƌĂƚŽƌŝĂ͗ .............................................................................................................................ϱϯ
/ŶǀĞƐƟŐĂĐŝſŶĚĞĂŵƉŽ͗ ..........................................................................................................ϱϯ
ƵĂŶƟƚĂƟǀĂ͗ .............................................................................................................................ϱϰ
Ϯ͘Ϯ͘ DĠƚŽĚŽ;ƐͿĚĞ/ŶǀĞƐƟŐĂĐŝſŶ͘ .............................................................................................ϱϰ
ĞĚƵĐƟǀŽ͗ ................................................................................................................................ϱϰ
KďƐĞƌǀĂĐŝſŶŝĞŶơĮĐĂ͗ .............................................................................................................ϱϰ
Ϯ͘ϯ͘ ,ĞƌƌĂŵŝĞŶƚĂĚĞƌĞĐŽůĞĐĐŝſŶĚĞĚĂƚŽƐ ...............................................................................ϱϰ
ŶĐƵĞƐƚĂ͗ ..................................................................................................................................ϱϰ
ŶƚƌĞǀŝƐƚĂ͗ ................................................................................................................................ϱϱ
Ϯ͘ϰ͘ &ƵĞŶƚĞƐĚĞ/ŶĨŽƌŵĂĐŝſŶĚĞĚĂƚŽƐ .....................................................................................ϱϱ
Ϯ͘ϰ͘ϭ͘ &ƵĞŶƚĞƐƉƌŝŵĂƌŝĂƐ .....................................................................................................ϱϱ
Ϯ͘ϰ͘Ϯ͘ &ƵĞŶƚĞƐƐĞĐƵŶĚĂƌŝĂƐ͗ ................................................................................................ϱϱ
Ϯ͘ϱ͘ /ŶƐƚƌƵŵĞŶƚĂůKƉĞƌĂĐŝŽŶĂů .................................................................................................ϱϳ
Ϯ͘ϱ͘ϭ͘ ƐƚƌƵĐƚƵƌĂǇĐĂƌĂĐƚĞƌşƐƟĐĂƐĚĞůŽ;ƐͿŝŶƐƚƌƵŵĞŶƚŽ;ƐͿĚĞƌĞĐŽůĞĐĐŝſŶĚĞĚĂƚŽƐ ...........ϱϳ
Ϯ͘ϲ͘ ƐƚƌĂƚĞŐŝĂKƉĞƌĂĐŝŽŶĂůƉĂƌĂůĂƌĞĐŽůĞĐĐŝſŶǇƚĂďƵůĂĐŝſŶĚĞĚĂƚŽƐ ....................................ϲϬ
Ϯ͘ϲ͘ϭ͘ WůĂŶĚĞƌĞĐŽůĞĐĐŝſŶĚĞĚĂƚŽƐ͘ ...................................................................................ϲϬ
Ϯ͘ϳ͘ WůĂŶĚĞDƵĞƐƚƌĞŽ .............................................................................................................ϲϭ
Ϯ͘ϳ͘ϭ͘ ^ĞŐŵĞŶƚĂĐŝſŶ ...........................................................................................................ϲϭ
Ϯ͘ϳ͘Ϯ͘ ͲdĠĐŶŝĐĂĚĞŵƵĞƐƚƌĞŽ ...............................................................................................ϲϭ
Ϯ͘ϳ͘ϯ͘ ͲdĂŵĂŹŽĚĞůĂŵƵĞƐƚƌĂ͘ ...........................................................................................ϲϮ
Ϯ͘ϴ͘ WƌĞƐĞŶƚĂĐŝſŶǇŶĄůŝƐŝƐĚĞůŽƐƌĞƐƵůƚĂĚŽƐ .........................................................................ϲϱ
Ϯ͘ϴ͘ϭ͘ WƌĞƐĞŶƚĂĐŝſŶǇĞƐĐƌŝƉĐŝſŶĚĞůŽƐƌĞƐƵůƚĂĚŽƐŽďƚĞŶŝĚŽƐ ..........................................ϲϱ
Ϯ͘ϴ͘Ϯ͘ /ŶĨŽƌŵĞĮŶĂůĚĞůĂŶĄůŝƐŝƐĚĞůŽƐƌĞƐƵůƚĂĚŽƐ ...............................................................ϲϳ
W/dh>K/// .....................................................................................................................................ϳϲ
DZKWZKWK^/d/sK;WZKWh^dͿ ................................................................................................ϳϲ
ϯ͘ϭ͘ /ŶƚƌŽĚƵĐĐŝſŶ .....................................................................................................................ϳϲ
ϯ͘Ϯ͘ ĞƐĐƌŝƉĐŝſŶĚĞůĂƉƌŽƉƵĞƐƚĂ͘ ............................................................................................ϳϳ
ϯ͘ϯ͘ KďũĞƟǀŽƐ ..........................................................................................................................ϳϵ
ϯ͘ϰ͘ ĞƚĞƌŵŝŶĂĐŝſŶĚĞƌĞĐƵƌƐŽƐ...............................................................................................ϴϬ
ϯ͘ϰ͘ϭ͘ ,ƵŵĂŶŽƐ ..................................................................................................................ϴϬ
ϯ͘ϰ͘Ϯ͘ dĞĐŶŽůſŐŝĐŽƐ .............................................................................................................ϴϬ
ϯ͘ϰ͘ϯ͘ ĐŽŶſŵŝĐŽƐ;ƉƌĞƐƵƉƵĞƐƚŽͿ .......................................................................................ϴϭ
ϵ
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ϯ͘ϱ͘ ƚĂƉĂƐĚĞĂĐĐŝſŶƉĂƌĂĞůĚĞƐĂƌƌŽůůŽĚĞůĂWƌŽƉƵĞƐƚĂ͘ ........................................................ϴϮ
ϯ͘ϱ͘ϭ͘ ͲWĞƌƐŽŶĂƐǇZŽůĞƐĚĞůƉƌŽǇĞĐƚŽ͘ ...............................................................................ϴϮ
ϯ͘ϱ͘Ϯ͘ ZĞƋƵŝƐŝƚŽƐĨƵŶĐŝŽŶĂůĞƐĚĞů^ŝƐƚĞŵĂ͘ ..........................................................................ϴϯ
ϯ͘ϱ͘ϯ͘ WŝůĂĚĞƉƌŽĚƵĐƚŽ;WƌŽĚƵĐƚĂĐŬůŽŐͿ ..........................................................................ϵϮ
ϯ͘ϱ͘ϰ͘ WŝůĂĚĞƐƉƌŝŶƚ;^ƉƌŝŶƚďĂĐŬůŽŐͿ ...................................................................................ϵϮ
ϯ͘ϱ͘ϱ͘ ^ƉƌŝŶƚ ........................................................................................................................ϵϳ
ϯ͘ϱ͘ϲ͘ ZĞƵŶŝſŶĚĞŝŶŝĐŝŽĚĞƐƉƌŝŶƚ .......................................................................................ϵϴ
ϯ͘ϱ͘ϳ͘ ZĞƵŶŝſŶĚĞĐŝĞƌƌĞĚĞƐƉƌŝŶƚǇĞŶƚƌĞŐĂĚĞůŝŶĐƌĞŵĞŶƚŽ͘...........................................ϭϬϬ
ϯ͘ϱ͘ϴ͘ ŝƐĞŹŽĚĞůĂƐĞƐ͘ ....................................................................................................ϭϬϭ
ϯ͘ϱ͘ϵ͘ ŝƐĞŹŽŶƟĚĂĚͲZĞůĂĐŝſŶ͘ ........................................................................................ϭϬϮ
ϯ͘ϱ͘ϭϬ͘ ŝĐĐŝŽŶĂƌŝŽĚĞĂƚŽƐ͘ ..............................................................................................ϭϬϯ
ϯ͘ϱ͘ϭϭ͘ ,ŝƐƚŽƌŝĂĚĞhƐƵĂƌŝŽĚŵŝŶŝƐƚƌĂĚŽƌtĞď͘ ................................................................ϭϬϵ
ϯ͘ϱ͘ϭϮ͘ ,ŝƐƚŽƌŝĂĚĞhƐƵĂƌŝŽƉůŝĐĂĐŝſŶDſǀŝů ......................................................................ϭϭϬ
ϯ͘ϱ͘ϭϯ͘ ,ŝƐƚŽƌŝĂĚĞhƐƵĂƌŝŽƉůŝĐĂĐŝſŶĚĞƐĐƌŝƚŽƌŝŽ͘ ..........................................................ϭϭϭ
ϯ͘ϱ͘ϭϰ͘ ŝƐĞŹŽĚĞůĂ/ŶƚĞƌĨĂǌ͘ ..............................................................................................ϭϭϮ
W/dh>K/s ...................................................................................................................................ϭϮϴ
s>h/MEZ^h>dK^ ........................................................................................................ϭϮϴ
ϰ͘ϭ͘ /ŶƚƌŽĚƵĐĐŝſŶ͘ ..................................................................................................................ϭϮϴ
ϰ͘Ϯ͘ ^ĞŐƵŝŵŝĞŶƚŽǇDŽŶŝƚŽƌĞŽĚĞZĞƐƵůƚĂĚŽƐ͘ .......................................................................ϭϮϵ
ŽŶĐůƵƐŝŽŶĞƐ͘ .................................................................................................................................ϭϯϮ
ZĞĐŽŵĞŶĚĂĐŝŽŶĞƐ ..........................................................................................................................ϭϯϰ
ŝďůŝŽŐƌĂİĂ .....................................................................................................................................ϭϯϱ
ŶĞǆŽƐ ............................................................................................................................................ϭϰϭ
ŶĞǆŽϭWůĂŶĚĞĂƉĂĐŝƚĂĐŝſŶ .................................................................................................ϭϰϭ
ŶĞǆŽƐϮĞƌƟĮĐĂĐŝſŶĞŶƟ^ĂůƵĚ/ŵƉůĞŵĞŶƚĂĐŝſŶWƌŽǇĞĐƚŽ/ŶƚĞŐƌĂĚŽƌ..............................ϭϰϮ
ŶĞǆŽƐϯĞƌƟĮĐĂĐŝſŶĞŶƟ^ĂůƵĚĂƉĂĐŝƚĂĐŝſŶWƌŽǇĞĐƚŽ/ŶƚĞŐƌĂĚŽƌ͘....................................ϭϰϯ
ŶĞǆŽϰ/ŵƉůĂŶƚĞĚĞŝĞŶƚĞDĞĚŝĂŶƚĞWĞƌŶŽ ........................................................................ϭϰϰ
ŶĞǆŽϱKĚŽŶƚŽŐƌĂŵĂĚĞDƵĞůĂĚĂŹĂĚĂ͘ ..............................................................................ϭϰϱ
ŶĞǆŽϲKĚŽŶƚŽŐƌĂŵĂDƵĞůĂĂƌĞĂĚĂ͘ .................................................................................ϭϰϲ
ŶĞǆŽϳĄŵĂƌĂ/ŶƚƌĂŽƌĂůŝƐĐŽǀĞƌǇϯϲϬtŝƌĞĚ;h^Ϳ/ŶƚƌĂŽƌĂů .............................................ϭϰϳ
ŶĞǆŽϴĞŶƚĂůdWŽƌĚůĞƐƐtŝƌĞůĞƐƐĂŵĞƌĂ^ŽŶǇϭͬϰΗh^ss'KƵƚƉƵƚ>ŝƐƉůĂǇ
...............................................................................................................................................ϭϰϳ
ŶĞǆŽϵŶĐƵĞƐƚĂƐĂWĂĐŝĞŶƚĞƐĚĞĞŶƟ^ĂůƵĚ͘ .............................͋ƌƌŽƌ͊DĂƌĐĂĚŽƌŶŽĚĞĮŶŝĚŽ͘
ϭϬ
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Índice de Ilustraciones
,OXVWUDFLyQ(QFXHVWD3UHJXQWD ........................................................................................
,OXVWUDFLyQ'LVHxRGH&ODVHV ............................................................................................
,OXVWUDFLyQ'LDJUDPD(QWLGDG5HODFLyQ ...........................................................................
,OXVWUDFLyQ+LVWRULDGH8VXDULR$GPLQLVWUDGRU:HE ......................................................
,OXVWUDFLyQ+LVWRULDGH8VXDULR$SOLFDFLyQ0yYLO .........................................................
,OXVWUDFLyQ+LVWRULDGH8VXDULR$SOLFDFLyQGH(VFULWRULR ..............................................
,OXVWUDFLyQ)RUPXODULR3DFLHQWHV ..................................................................................
,OXVWUDFLyQ)RUPXODULR3DFLHQWHV ..................................................................................
,OXVWUDFLyQ)RUPXODULR7UDWDPLHQWR ...............................................................................
,OXVWUDFLyQ)RUPXODULR1XHYR7UDWDPLHQWR ...................................................................
,OXVWUDFLyQ)RUPXODULR7UDWDPLHQWR ...............................................................................
,OXVWUDFLyQ)RUPXODULR2GRQWRJUDPD ............................................................................
,OXVWUDFLyQ1XHYR2GRQWRJUDPD ....................................................................................
,OXVWUDFLyQ)RUPXODULR7XUQRV\&LWDV ...........................................................................
,OXVWUDFLyQ)RUPXODULR7XUQRV\&LWDV ...........................................................................
,OXVWUDFLyQ0HQ~&RQILJXUDFLyQGH7XUQRV ...................................................................
,OXVWUDFLyQ0HQ~&RQILJXUDFLyQGH&LWDV ......................................................................
,OXVWUDFLyQ)RUPXODULR3HUVRQDO.....................................................................................
,OXVWUDFLyQ)RUPXODULR5HJLVWURGH8VXDULRV .................................................................
,OXVWUDFLyQ3URSLHGDGHV&RPSXWDGRU'HQWL6DOXG ..........................................................
,OXVWUDFLyQ$SOLFDFLyQ0yYLOHQ*RRJOH3OD\6WRUH ......................................................
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,OXVWUDFLyQ$QH[R,PSODQWHGH'LHQWH0HGLDQWH3HUQR ..............................................
,OXVWUDFLyQ$QH[R2GRQWRJUDPD0XHOD&DUHDGD .......................................................
,OXVWUDFLyQ$QH[R2GRQWRJUDPD0XHOD&DUHDGD........................................................
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,OXVWUDFLyQ$QH[R&iPDUD,QWUDRUDO'HQWDO73& ........................................................
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7DEOD3LH]DV'HQWDOHV ........................................................................................................
7DEOD3DUiPHWURV'HQWDOHV.................................................................................................
7DEOD3ODQGH5HFROHFFLyQGH'DWRV ..................................................................................
7DEOD&OLHQWHV5HJLVWUDGRV6LVWHPD&RQWDEOH...................................................................
7DEOD(QFXHVWD3UHJXQWD .................................................................................................
7DEOD(QFXHVWD3UHJXQWD ................................................................................................
7DEOD(QFXHVWD3UHJXQWD ................................................................................................
7DEOD(QFXHVWD3UHJXQWD ...............................................................................................
7DEOD(QFXHVWD3UHJXQWD ..............................................................................................
7DEOD(QFXHVWD3UHJXQWD ..............................................................................................
7DEOD(QFXHVWD3UHJXQWD .............................................................................................
7DEOD5HFXUVRV+XPDQRV .................................................................................................
7DEOD5HFXUVRV7HFQROyJLFRV ..........................................................................................
7DEOD5HFXUVRV(FRQyPLFRV ...........................................................................................
7DEOD3HUVRQDV\5ROHVGHO3UR\HFWR ...............................................................................
7DEOD*HVWLyQ5HJLVWUR .....................................................................................................
7DEOD*HVWLyQ8VXDULRV ....................................................................................................
7DEOD*HVWLyQ$GPLQLVWUDGRU ...........................................................................................
7DEOD*HVWLyQ$SOLFDFLyQ(VFULWRULR ................................................................................
7DEOD+LVWRULDVGH8VXDULRV .............................................................................................
7DEOD3LODGH6SULQW ..........................................................................................................
7DEOD6SULQW ......................................................................................................................
7DEOD5HXQLyQGH,QLFLRGH6SULQW ...................................................................................
7DEOD5HXQLyQ7pFQLFD...................................................................................................
7DEOD7DEOD7XUQRV .........................................................................................................
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7DEOD7DEOD'LUHFFLyQ063 ...........................................................................................
7DEOD7DEOD,PiJHQHV&OtQLFDV ......................................................................................
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7DEOD7DEOD3DFLHQWHV ....................................................................................................
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Introducción
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Objetivos
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x Desarrollar e implementar un sistema informativo y administrativo para la gestión

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x Investigar componentes a utilizar para el desarrollo del sistema informativo y

administrativo.
x Investigar proceso de gestión odontológica de pacientes en la Clínica DentiSalud,
para conocer el método utilizado en este establecimiento dental.
x Desarrollar administrador web para el mantenimiento del sistema, la creación de
usuarios y designación de roles.
x Crear aplicación móvil y alojarla en Google Play Store, para que sea descargada y
utilizada por los pacientes.
x Generar PHGLR GH FRPXQLFDFLyQ LQIRUPiWLFR HQWUH OD FOtQLFD ³'HQWL6DOXG´ \ ORV
pacientes de este establecimiento.
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x Envío y Creación de Notificaciones.
x Generar Reportes e Informes.
x Historial Clínico
x Imágenes clínicas a través de cámara Intraoral.
x Gestión de pacientes.
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x Agendar Citas
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x Recibir notificaciones
x Soporte en línea a través del servicio de mensajería.
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Fuente de Información: Personal Administrativo DentiSalud
Elaborado por: Autor Proyecto.
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20,00%
10,00%
0,00%
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120,00%
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80,00%
60,00%
40,00%
20,00%
0,00%
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50,00%
49,50%
49,00%
48,50%
48,00%
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60,00%
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40,00%
30,00%
20,00%
10,00%
0,00%
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100,00%
80,00%
60,00%
40,00%
20,00%
0,00%
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Pregunta 6
120,00%
100,00%
80,00%
60,00%
40,00%
20,00%
0,00%
Frecuencia
Si No Sin Acceso
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3.3. 2EMHWLYRV
x Desarrollar un sistema administrativo informativo para la gestión

odontológica orientado a dispositivos móviles con sistema operativo Android.
x Desarrollar el sistema administrativo web para la gestión de turnos, citas e
historial odontológico.
x Utilizar Scrum como metodología ágil para el desarrollo y gestión de la
plataforma web y móvil.
x Determinar los recursos, humanos, tecnológicos y económicos para el
desarrollo del proyecto.
x Implementar el formulario 033 dispuesto por el Ministerio de Salud Pública
del Ecuador en el formato de la historia clínica odontológica en el sistema
web.
x Determinar los roles de usuario de los involucrados en el proyecto.
x Alojar el aplicativo móvil en Google Play Store.
x Alojar el administrador web en un hosting previamente contratado.
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Persona Contacto Rol

Armando Franco armando.franco@live.uleam.edu.ec Scrum Manager
Jean Roldán jean.roldan@live.uleam.edu.ec Scrum Team, Diseño, , Bussines Owner
Luis Better Amador Luis.better@dentisalud.com Product Owner
Gerente DentiSalud
Winter Molina Winter.molina@live.uleam.edu.ec Testeador
dĂďůĂϭϲWĞƌƐŽŶĂƐǇZŽůĞƐĚĞůWƌŽǇĞĐƚŽ
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9 Los usuarios podrán registrarse, después de haber descargado e instalado la

aplicación.
9 Antes o durante de una cita odontológica, los pacientes deberán estar
registrados en el sistema, con esto se logrará que se ingrese la información obtenida en cada
visita al establecimiento.
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9 Los usuarios que se hayan registrado en la aplicación móvil, tendrán

acceso al menú principal del aplicativo, en donde encontrarán las siguientes opciones.
o Consulta del historial clínico odontológico
o Agendamiento de citas
o Consulta del tratamiento dental
o Información de DentiSalud
o Configuraciones
9 En la opción Consulta del historial clínico odontológico, el paciente,

podrá consultar y descargar la ficha odontológica de su pertenencia, la cual deberá estar
creada en base al formulario 033 establecido por el Ministerio de Salud Pública de Ecuador.
9 En la opción Agendamiento de citas, el paciente podrá solicitar un turno
para ser atendido en el horario de su preferencia.
9 En la opción Consulta del Tratamiento Dental, el paciente podrá
visualizar el estado del tratamiento en el que se encuentra.
9 En la opción Información de DentiSalud, el paciente podrá visualizar la
información de contactos y dirección de este establecimiento dental.
9 En la opción Configuraciones, el paciente podrá cerrar la sesión de su
cuenta de usuario.
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con el que accederá al sistema
9 El administrador tendrá acceso a las siguientes opciones
o Administración de Notificaciones.
o Administración de Turnos
o Administración de Pacientes.
o Administración de Odontólogos.
o Administración de Patologías
o Administración de Usuarios
9 En la opción administración de notificaciones el administrador

ingresará el contenido que deberá llevar la notificación, y a su vez seleccionar al paciente al
cual será dirigida la misma.
9 En la opción Turnos, el administrador, podrá consultar e ingresar los
turnos que cada odontólogo posee, todo esto para saber la agenda y la disponibilidad de cada
odontólogo.
9 En la opción Pacientes, el administrador, podrá consultar e ingresar a
nuevos pacientes.
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modificar e inactivar a los odontólogos pertenecientes a DentiSalud, es fundamental recalcar
que no es posible eliminar a ningún odontólogo del sistema, porque queda registrado el
historial de cada cita que tuvo.
9 En la opción Patologías, se registrará todos los procesos odontológicos
que los pacientes se realicen.
9 En la opción Administración de Usuarios, se crearán los usuarios que
formarán parte del sistema, asignándole roles de usuario, acorde a la función que ejerzan en
DentiSalud.
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FACULTAD DE CIENCIAS INFORMÁTICAS

PROYECTO DE TITULACIÓN, PREVIA A LA OBTENCIÓN DEL TÍTULO DE:

ROLDÁN ÁLAVA JEAN CARLOS

ING. ARMANDO FRANCO

En mi calidad de Director de Proyecto de Titulación, de la Facultad Ciencias Informáticas de

Haber dirigido y revisado el proyecto de titulación sobre el Tema ³DESARROLLO E

Ing. Armando Franco

La responsabilidad del contenido de este Proyecto de Titulación, cuyo título es:

Roldán Álava Jean Carlos

A toda mi familia y amigos que estuvieron apoyándome durante este proceso

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x Implementación del formato del formulario 033, dispuesto por el Ministerio

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