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5 El almacén dentro de la red logística

Mfj]kme]f\]]klYkrgfYk$]fl†jeafgk\]j]Yk$k]jŠY]dka_ma]fl] >a_&-&)/!2

Área total
de almacenaje

Importante

ßj]YlglYdßj]Y\]j][]h[af
 ßj]Y\]YdeY[]fYea]flgßj]Y
Área Área
\]hYkaddgk&
básica de servicios

Baños Área Estacionamiento


Despacho Recepción Almacén
y taquillas administrativa de equipos

Área de
Área útil
pasillos

Área de Área de
pasillo de pasillo de
trabajo circulación

Fig. 5.17. ßj]Yk\]YdeY[†f&

=dj]YlglYdfgkn]f\jŠY\Y\Yhgj2

ATL  A

Ka]f\gL:dgf_alm\\]dYdeY[†f3A:Yf[`mjY\]dYdeY[†f&
=f^mf[af\]kmngdme]f\]Y[lana\Y\$[Y\Y]ehj]kYl]f\jmfj]Y\a^]j]fl]$im]\]h]f\]j
\]dYY[lana\Y\im]]klYj]Yda[]&Hgj]b]ehdg$]dj]Y\]j][]h[afnYjaYj]f^mf[af\]]klgk
^Y[lgj]k2
 Volumen de maniobraq^j][m]f[aY\]j][]h[af&
 Tipo de materiales:dYkf][]ka\Y\]knYjŠYfem[`g]flj]YdeY[]f]khYjYdŠima\gk$_jYfgk$
e]lYd]kgeYl]jaYdngdmeafgkg$[gegYd_g\fmÂgljgk&
 Forma de recepción o embarque:\]Z]hj][akYjk]kak]j][aZajg]eZYj[Yj`Y[a]f\gmf
hYkYb]Â]fdYÂ]ehj]kY$ka]dhYkYb]]k]pl]jfg$kak][gflYjfmfa\Y\]k$e]\ajfngd”e]f]k$]l[&
NYegkYafljg\m[ajdYk^jemdYkhYjY[Yd[mdYjdYkj]YkZka[YkqdY\]k]jna[agk&

t «SFBCÈTJDB
=dj]YZka[Y(Ab)]kl[gehm]klYhgj2

AbAr + Aa + Ad

Ka]f\gAr2j]Y\]j][]h[af3Aa2j]Y\]YdeY[]fYea]flg3Ad2j]Y\]\]khY[`g

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132
El almacén dentro de la red logística 5
t «SFBEFSFDFQDJØOZEFTQBDIP
Vocabulario
Q ⋅ d ⋅ Kin
Ard = Coeficiente de inestabilidad de
Um
⋅ Kaa recepción: e]\a\Yim]`Y[]j]^]%
m* j]f[aYYdgk\]k^Yk]kim]k]hjg\m%
[]f]fdYdd]_Y\Y\]dgkeYl]jaYd]k&
Ka]f\gQ: [Yj_Yhjge]\aYj][aZa\Y3d: \ŠYkim]hgjl†jeafge]\agk]lYj\Y]fj][aZajdYe]j%
[Yf[ŠY3Kin: [g]^a[a]fl]\]af]klYZada\Y\\]j][]h[af )$*)$-!3Um: j]dY[af]flj]dYmfa\Y\ Coeficiente de utilización del área
de recepción:e]\a\Yim]`Y[]j]%
\]e]\a\Y]fim]]kldY[Yj_Yq]dj]Yim]g[mhYdYeakeY3Kaa: [g]^a[a]fl]\]mladarY[af\]d
^]j]f[aYYdYmladarY[afj]Yd\]]k%
j]Y\]j][]h[af ($*($-!& hY[ag\]j][]h[af&
Kalmna†jYegkdYk]_mja\Y\\]im]lg\YdYe]j[Yf[ŠY^m]k]Ydd]_Yj]f]dege]flghj]naklg$]d
[g]^a[a]fl]\]af]klYZada\Y\k]jŠYa_mYdY)$]k\][aj$kmaf^dm]f[aYk]jŠYfmdY]f]dj]Y\]j][]h%
[af&HYjYhj]n]jim]]fmfege]flg\]l]jeafY\gfgkdd]_m]eke]j[Yf[ŠY\]dY[gfka\]jY%
\Y[gegfgjeYd]khgjdgim]]pa_aegkmfYeYqgjj]Y\]j][]h[af3\]Y`Šim]]d[g]^a[a]fl]
\]af]klYZada\Y\Kaak]Ykmh]jagjY)&
HgjgljgdY\g$]f]dj]Y\]j][]h[afk]]f[m]fljYf]d]e]flgke][fa[gk$egZadaYjagq]ima%
hgkhYjYhjg[]kgk\]dYaf^gjeY[afim]j]klYjf]khY[ag3\]Y`Šim]]d[g]^a[a]fl]Kink]Y
af^]jagjYdYmfa\Y\&

t «SFBEFBMNBDFOBNJFOUP
=kl[gehm]klYhgjdYkmeY\]dYkj]Yk”ladq\]hYkaddg&
=dárea útil (Au)fgkna]f]\Y\YhgjdY^jemdY2
n
Au = ∑ Nmodi ⋅ Amodi
i =)

Ka]f\gNmodi: f”e]jg\]]klYfl]k\]dY[dYk]¿aÀ3Amodi: j]Yg[mhY\Yhgj]d]klYfl]\]dY


[dYk]¿aÀ&
=dárea de pasillonYY\]h]f\]j\]dlahg\]eYimafYjaYim]mk]$[Yjj]laddYk\]\gkg[mYljg
jm]\Yk$egflY[Yj_Yk$]l[&$hm]klgim]dYYf[`mjYq]djY\ag\]_ajgkgfemq\a^]j]fl]k&

Caso práctico 3
DY]ehj]kYE]lda[YkNa_g$K&9&$hgk]]mfYdeY[†f[gfdYkka_ma]fl]k[YjY[l]jŠkla[Yk2
 *,e\]Yf[`g$1.e\]dYj_gq/$*e\]YdlmjY&
 *-^adYk\]]klYfl]jŠYkhYjY[Yj_YmfalYjaY\]+(e\]dYj_g$)e\]Yf[`gq.e\]
YdlmjY&
 +(^adYk\]]klYfl]jŠYkhYjY[Yj_Y^jY[[agfY\Y\]($0(e\]Yf[`g$*(e\]dYj_gq.e
\]YdlmjY&
 =dj]Y\]j][]h[afj][aZ]mfY[Yj_YYfmYd\]-((&(((c_YdgdYj_g\]**(\ŠYkim]
gh]jY]dYdeY[†f&
 K]lYj\YmfYe]\aY\]($((+\ŠYk]fj][aZajdYke]j[Yf[ŠYk&
 =d[g]^a[a]fl]\]af]klYZada\Y\\]j][]h[af]k\])$+&
 ;Y\Y[Yj_Yg[mhY($(.e*\]dj]Y\]j][]h[af&
 =d[g]^a[a]fl]\]mladarY[af\]dj]Y\]j][]h[af]k\]($+&
K]fgkha\][Yd[mdYj]d]khY[ag\]\a[Y\gYdYkj]Yk\]j][]h[af$\]khY[`gqYdeY[]fY%
ea]flg&
Solución
=dj]YlglYd\]dYdeY[†f]k2
L A*,1.*&+(,e* (Continúa)

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133
5 El almacén dentro de la red logística

Importante Caso práctico 3 (continuación)


=fdYk]klYfl]jŠYkkm]d]`YZ]jmfY =dj]Y\]j][]h[afq\]khY[`g]k2
rgfY\]pickingim][mehd][gfdY
\]eYf\YfgjeYdqmfYrgfY\]j]% -((&(((
k]jnY& ⋅ ($((+ ⋅ )$+
Q ⋅ d ⋅ Kin **(
Ard = = = ,1*$,* e*
Um ($(. ⋅ ($+
⋅ Kaa
m*
Zona de
reserva =dj]Y\]YdeY[]fYea]flgn]f\j\Y\Yhgj]dj]Y”ladq]dj]Y\]hYkaddg&
 ßj]Y”lad2
Zona de N
picking Au = ∑ Nmodi ⋅ Amodi = *- ⋅ +( ⋅ ) + +( ⋅ *( ⋅ ($0( = )&*+( e*
i =)

 ßj]Y\]hYkaddg2
ßj]YlglYdßj]Y\]j][]h[afßj]Y”lad\]YdeY[†f
Ubicación por zonas en estantería *&+(,,1*$,*)&*+(-0)$-0e*

Hg\]egk]phj]kYj]dhgj[]flYb]im]g[mhY[Y\YmfY\]]klYkj]Yk[gfj]kh][lgYdj]Y
lglYd\]dYdeY[†f2

% Áreas

25 % 21 %

54 %

Recepción Almacenamiento Pasillo

Actividades
11. DY]ehj]kY=mjgh]Y\]d;gZj]$K&9&$k]\]\a[YYdY[gehjY%n]flY\]]kl]e]lYd&HYjYkm
YdeY[]fYea]flg\akhgf]\]mfdg[Yd[mqYk[YjY[l]jŠkla[YkkgfdYkka_ma]fl]k2
 -(e\]Yf[`g$/(e\]dYj_gq.e\]YdlmjY&
 *(^adYk\]]klYfl]jŠYk$*(\]dYj_g$)$-\]Yf[`gq,\]YdlmjY&
 =dj]Y\]j][]h[afj][aZ]mfY[Yj_YYfmYd\])&(((&(((c_& YdgdYj_g\]dgk
+.-Â\ŠYkim]gh]jY]dYdeY[†f&
 K]lYj\YmfYe]\aY\]($((*\ŠYk]fj][aZajdYe]j[Y\]jŠY&
 =d[g]^a[a]fl]\]af]klYZada\Y\\]j][]h[af]k)$*&
 ;Y\Y[Yj_Yg[mhY)$+e*\]dj]Y\]j][]h[af&
 =d[g]^a[a]fl]\]mladarY[af\]dj]Y\]j][]h[af]k\]($,&
;Yd[mdYdYkmh]j^a[a]im]k]\]Z]\]\a[YjY[Y\Ymfg\]dgk]khY[agk\]dYdeY[†f&

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134
El almacén dentro de la red logística 5
4. Localización de almacenes Importante

MfY\]dYk\][akagf]kekaehgjlYfl]kim]\]Z]flgeYjdYk]ehj]kYk]kdYj]dY[agfY\Y[gfdY DYdg[YdarY[af\]dYdeY[†f]kmfY
mZa[Y[af^Ška[Y\]dgkYdeY[]f]k&=kmfY\][akafYdYj_ghdYrgim]nYY[gf\a[agfYjdYknYjaY% \]dYk\][akagf]k]kljm[lmjYd]kek
Zd]kdg_Škla[Ykj]dY[agfY\Yk[gfdY\akljaZm[af& aehgjlYfl]k\][mYdima]j]ehj]kY$
qYim]Y^][lYjYlg\g]dhjg[]kg
=dgZb]langh]jk]_ma\g]kj]\m[ajYdeŠfaegdgk[gkl]klglYd]kYfmYd]k$lYflg]fdYk[gehjYk \][ge]j[aYdarY[af$hgjdgim]`Y%
[geg]fhjg\m[[af$eYfl]faea]flgqljYfkhgjl]& Zjim][gehYlaZadarYjdgkgZb]langk
\]YeZgk\]hYjlYe]flgk&
=d]klm\ag\]dYmZa[Y[af\]dgkYdeY[]f]kk]]f[mY\jY\]fljg\]dYl]gjŠY_]f]jYd\]dYdg[Y%
darY[af&K]\aklaf_m]]flj]2
 Factor de localización:dY[mYda\Y\im]hgk]]mf\]l]jeafY\g]khY[ag_]g_j^a[g&
 Motivo de localización:dYjYrfhgjdYim]]d^Y[lgjk]`Yl]fa\g]f[m]flYYdY`gjY\]
\][a\ajdYmZa[Y[af&
<]lg\YkdYk\][akagf]kYdYkim]k]]f^j]flYfdgk_]j]fl]k\]dk][lgjdg_Škla[g$dYkj]dY[agfY%
\Yk[gfdgkYdeY[]f]kkgfdYkek^j][m]fl]k$q[m]flYf[gfdYkka_ma]fl]k\ae]fkagf]k
]kljYl†_a[Yk2
 F”e]jgY\][mY\g\]YdeY[]f]k&
 MZa[Y[afa\]Yd\][Y\Ymfg&
FggZklYfl]$dY[j]]f[aY\]im]dgkYdeY[]f]kka]ehj]\]Z]f]klYjkalmY\gkdgek[]j[Yhg%
kaZd]\]dgk[da]fl]kfg]k[gjj][lY2
 =f hjae]jdm_Yj$]dk]jna[ag\]ljYfkhgjl]`Y]ph]jae]flY\gmfkYdlg[mYdalYlang$[gfnajla]f%
\gdgk`gjYjagk\]dd]_Y\YqkYda\Y]fmfYkh][lg[Y\Yn]rekhj]\][aZd]q[gf^aYZd]&
 =fk]_mf\gdm_Yj$dgkYnYf[]k\]dYkl][fgdg_ŠYk\]dYaf^gjeY[af`Yfj]\m[a\g]dla]ehg
Ykg[aY\gYdYljYfkeakafqhjg[]kYea]flg\]dYaf^gjeY[af$h]jeala]f\g$Y\]ek$mfk]%
_maea]flg[gflafmg\]dgkn]`Š[mdgkqkmk[Yj_Yk&
DgkYnYf[]k]fdYl][fgdg_ŠY\]dYaf^gjeY[afq]f]dljYfkhgjl]$Y\]ek\]h]jealajdYj]\m[%
[af\]df”e]jg\]stocks,`Yf[gfljaZma\gYdY\akeafm[af\]df”e]jg\]YdeY[]f]khYjY
Yl]f\]jYdgk[da]fl]k]fmfY\]l]jeafY\Yj]Y\]e]j[Y\g&

Apto para Costes Ventajas Inconvenientes Importante

Hjg\m[lgk D]flg$ =d[gkl]\]dljYfkhgjl]k]]kl[gf%


Marítimo EkZYjYlghYjY najla]f\g]f]dhjaf[ahYd[gehgf]f%
h]kY\gkq =[gfea[g Y[[]kaZada\Y\
(y fluvial) dYj_Yk\aklYf[aYk l]\]dhj][ag\]dhjg\m[lg$\]Y`Š
ngdmeafgkgk daealY\Y
im]dYk]ehj]kYk\][a\YfmZa[Yjdgk
9[[]kgdaealY\gY YdeY[]f]k]fdm_Yj]k]kljYl†_a[gk
Hjg\m[lgkh]kY\gk [gfe]fgj]k[gkl]ke]\agk&
Terrestres: Ek[Yjgim]]d 9[[]kgYfme]jgkgk rgfYkhjpaeYk
qngdmeafgkgk$q
ferrocarril ZYj[g dm_Yj]k3jha\g Yem]dd]k
lYeZa†fh]im]Žgk
\][Yj_Y

êladhYjYngd”e]f]k =dekn]jklad
j]\m[a\gk qÂ^d]paZd]$lYflg
Ek[Yjgim]]d
Terrestres: Mkg`YZalmYd hgjY[[]kaZada\Y\ E]fgj[YhY[a\Y\
^]jjg[Yjjadq]d
carretera ]fdY^Yk]^afYd [geghgj \][Yj_Y
ZYj[g
\]dgkj]klYfl]k ^d]paZada\Y\
ljYfkhgjl]k \]`gjYjagk

Hjg\m[lgk
\]YdlgnYdgj
=dek[Yjg\] 9[[]kaZada\Y\&
Aéreos YŽY\a\g$mj_]fl]k =dekjha\g
lg\gk Hj][ag]d]nY\g
gÂh]j][]\]jgk
\]ÂYdlgnYdgj

Tabla 5.1. ;gehYjYlanY\]e]\agk\]ljYfkhgjl]&

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135
5 El almacén dentro de la red logística

A. Factores a tener en cuenta en la ubicación


Importante
9dY`gjY\]lgeYjdY\][akaf\]mZa[Yj]dYdeY[†fgYdeY[]f]k`YZjim]j]khgf\]jYmfY
DY[j]Y[af\]YdeY[]f]k$[]fljgk k]ja]\]afl]jjg_Yfl]k2e]j[Y\gkim]YZYkl][]jdY]ehj]kY$^m]fl]k\]eYl]jaYd]k$Y\][mY%
\]^YZja[Y[afqgljYk^gjeYk\]
[af\]dkakl]eY\]ljYfkhgjl]$]pl]fkaf\]l]jj]fgf][]kYjaY[gfka\]jYf\g^mlmjYk]pl]fkag%
\akljaZm[af[gfklalmq]f\][akagf]k
]kljm[lmjYd]k YdYj_ghdYrg!im]
f]k$]l[&
af[a\]fYehdaYe]fl]kgZj]dYY[la% 9fYda[]egkek\]lYddY\Ye]fl]]klYk[m]klagf]k2
na\Y\\]dY]ehj]kY&
 Mercados o costes de salida:k]mZa[Yj]dYdeY[†fdgekhjpaeghgkaZd]Ydgkeakegk&
K]Yl]f\]jYdlahg\]Y[lana\Y\\]dY]ehj]kY$YdYfYlmjYd]rY\]dhjg\m[lg h]j][]\]jg$
^j_ad$h]kY\g$ngdmeafgkg$]l[&!$ql]fa]f\g]f[m]flYdgk[gkl]k\]dljYfkhgjl]\]dgkeY%
l]jaYd]kqhjg\m[lgk&
 Materiales o costes de entrada:k]Zmk[YjmZa[Yjdgkdgek[]j[YhgkaZd]\]dYk^m]fl]k\]
eYl]jaYd]k eYl]jaYkhjaeYk$kmeafakljgk$[gehgf]fl]k$`]jjYea]flYk$]l[&!$Yl]f\a]f\gYd
lahg\]Y[lana\Y\\]dY]ehj]kY$Ydf”e]jgqfYlmjYd]rY\]dgkeYl]jaYd]kqYd[gkl]\]d
ljYfkhgjl]\]dgkeakegk&
 Transporte:k]mZa[Yjf]fYim]ddYkrgfYk]fdYkim]]paklYmfYj]\Y\][mY\YqYehdaYk
^Y[ada\Y\]kghgkaZada\Y\]k\]ljYfkhgjl]hgj[mYdima]je]\ag\akhgfaZd] l]jj]klj]$^]jjg[Y%
jjad$YmlgnŠYk$Y†j]ggeYjŠlaeg!$\]Y[m]j\g[gfdYkf][]ka\Y\]k\]dY]ehj]kY&Hgj]b]ehdg$
dYf][]ka\Y\\]YjlŠ[mdgkngdmeafgkgkqh]kY\gkhjgha[aYmZa[YjdgkYdeY[]f]k[]j[Y\]dgk
hm]jlgk&
 Terreno:`YZjim]n]ja^a[Yjka]^][lanYe]fl]]pakl]]ddm_YjY\][mY\g$qkak]\YfdYk[gf\a%
[agf]k_]f]jYd]keŠfaeYk]pa_a\YkhgjdY]ehj]kY$hYjYhYkYjhgkl]jagje]fl]Ymf]klm\ag
ekja_mjgkg\]dkalag]f[m]klaf&

B. Técnica de localización
Dgk]klm\agk\]dg[YdarY[afk]`Yfj]YdarY\g$[geg\abaegkYfl]jagje]fl]$]f^mf[af\]mf
kgdg^Y[lgj2]dljYfkhgjl]$\Yf\gdm_YjYd\]fgeafY\g¿eg\]dge][fa[gÀ&Gljgkeg\]dgk`Yf
YehdaY\gkmhmflg\]eajY$[gfl]ehdYf\g]f]d]klm\agdgk[gkl]klglYd]k\]dYdeY[†f Zmk%
[Yf\geafaearYjdgk!qdgkj]f\aea]flgk&=klg`Ydd]nY\g$Ykmn]r$Y[gfka\]jYjafl]jj]dY[agfY%
\gk]dhjgZd]eY\]dYdg[YdarY[afq]d\]dY\ae]fkaf_dgZYd\]dY]ehj]kY&

t .PEFMPNFDÈOJDP
=klm\a]egk]d[Ykgl]ja[g\]mfY]ehj]kYim]mladarYmfYkgdY[dYk]\]eYl]jaYhjaeYqYZYk%
l][]Ymfkgdge]j[Y\g&
;gfka\]jYj]egk]klgk]d]e]flgk2

O: dm_Yj\gf\]k]gZla]f]]d^Y[lgj&
D: e]j[Y\g\gf\]k]n]f\]]dhjg\m[lg&
L: \aklYf[aY ]fce!im]k]hYjYOqD&
m1: [Yfla\Y\\]^Y[lgjf][]kYjaY&
Importante m2: [Yfla\Y\\]hjg\m[lggZl]fa\Y[gf]d^Y[lgj&
Em[`Yk]ehj]kYkim]j]YdarYfhjg% t1: lYja^YmfalYjaY\]ljYfkhgjl]\]d^Y[lgj&
[]kgkhjg\m[langkafl]fkangk]f
eYfg\]gZjY`YfljYkdY\Y\gkmk
t2: lYja^YmfalYjaY\]ljYfkhgjl]\]hjg\m[lg&
afklYdY[agf]kYhYŠk]k\gf\]]dfan]d X: kalmY[afhlaeY\]dYdeY[†f ce\]k\]e]j[Y\g\]gja_]f!&
\]kYdYjagk]kem[`gekZYbg ;`a%
fY$Af\aY$]l[&!q$]f[gfk][m]f[aY$ C1: [gkl]\]ljYfkhgjl]\]d^Y[lgj&
dgk[gkl]k\]gh]jY[afkgfemq C2:[gkl]\]ljYfkhgjl]\]dhjg\m[lg&
af^]jagj]k&=kl]^]fe]fg]k[gfg%
[a\g[gegdeslocalización. C:[gkl]lglYdC)C*

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El almacén dentro de la red logística 5
O L D
Importante
X LX
DYj]dY[af input/outputea\][mf%
C)  m)  t)  X lYkmfa\Y\]k\]hjg\m[lg(output)
k]gZla]f]fhgj[Y\Ymfa\Y\\]af%
C*  m*  t*  (L  X) kmeg(input).
C  C)  C*  m)  t)  X  m*  t*  (L  X!
9dljYlYjk]\]mfY^mf[afdaf]Yd$dYkgdm[afk]gZla]f][Yd[mdYf\g;hYjYnYdgj]k]plj]egk\]
X X(qXL!2
Ka;)(3CC*→ Dg[YdarY[afhlaeY]fO X(!
Ka;*(3CC)→ Dg[YdarY[afhlaeY]fD XL!
Kafg]pakl]nYdgjeŠfaeg\]C→ Dg[YdarY[afaf\a^]j]fl]]flj]OqD
N]YegkdYYhda[Y[af\]]kl]e†lg\ge]\aYfl]mf[Ykghj[la[g&

Caso práctico 4
DY]d]nY\Y\]eYf\Y\]_mYfYeafgk]f;YkladdY%DYEYf[`Y`YY[gfk]bY\gYdY]ehj]kYAeY_afY[agf]k$K&9&$hdYfl]Yjk]dY
afklYdY[af\]mfYdeY[†f]fEYfrYfYj]k$[am\Y\]fdYim]hjg\m[]dgk_mYfYeafgk$g]fLgd]\g$hgj]klYjekhjpaeYYkm
”fa[ge]j[Y\g\]n]flY2EY\ja\&DY\aklYf[aY]flj]YeZYk[am\Y\]k]k\]1(ce&DY]ehj]kY[m]flY[gfdgkka_ma]fl]k\Ylgk2

Relación input/output Tarifa de transporte Coste de carga Coste de descarga


Materias primas – - €'Le'ce – –

Guanaminos )2(. /€'Le'ce *$+€'Le )$-€'Le

DYkeYl]jaYkhjaeYk]klfkalmY\Yk]f]dgja_]f&DYklYja^Ykkgf\]k\]gja_]f`YklYEY\ja\&Im]j]egk\]l]jeafYj\f\]k]
afklYdYjŠY]dYdeY[†fk]_”f]deg\]dge][fa[g&
Solución
O .BO[BOBSFT L  90 D  Toledo

X 90  X

m))Le3m*($.Le
t)-€'Le'ce3t*/€'Le'ce
CFCFCargaCFDescarga*$+)$-+$0€'Le

C)2[gkl]\]ljYfkhgjlYjdYeYl]jaYhjaeY`YklYdY^Zja[Y&
C)m)t)X)-X-X
C*2[gkl]\]ljYfkhgjlYj]dhjg\m[lg\]k\]dY^Zja[Y`YklY]de]j[Y\gim]YZYkl][]&
C*m*t* L X!e*;>($./ 1( X!($.+$0+0($*0,$*X
CC)C*+0($*0($0X
J]kgdnYegk\a[`Y^mf[afdaf]YdhYjYdgkhmflgk]plj]egk2
KaX(→CC*+0($*0€→;gkl]\]ljYfkhgjl]`YklYEYfrYfYj]k
KaX1(ce→CC),-*$*0€→;gkl]\]ljYfkhgjl]`YklYLgd]\g
HgjdglYflg$n]egkim]afl]j]kYafklYdYj]dYdeY[†f]fEYfrYfYj]k$Ydl]f]je]fgj]k[gkl]k\]ljYfkhgjl]&

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137
5 El almacén dentro de la red logística

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 DYkn]flYbYk[gehYjYlanYk&
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 DYkaf^jY]kljm[lmjYk&

Actividades
Claves y consejos
=f]d[Ykg\]nYjagk^Y[lgj]kqe]j% 12. DY]ehj]kYNa\jagk\]dKmj$K&9&$\]\a[Y\YYdY^YZja[Y[af\]e]fYb]\]dna\jag$qmZa%
[Y\gk`YZjŠYim]j][mjjajYdYj]kg% [Y\Y]f;j\gZY$\]k]YafklYdYjmfYdeY[†f]f\a[`Ydg[Yda\Y\g]fK]naddY&DY\aklYf%
dm[af\]hjgZd]eYk\]hjg_jYeY% [aY]flj]K]naddYq;j\gZY]k\])+0ce&
[afdaf]Yd[gfnYjaYkj]klja[[agf]k L]fa]f\g]f[m]flYdgkka_ma]fl]k\Ylgk2
YljYn†k\]de†lg\gkaehd]p&HYjY
]ddghm]\]fmladarYjk]hjg_jYeYk
af^gjela[gk[gegOafIK:& Relación Tarifa Coste Coste
input/output de transporte de carga de descarga
Materiales – 0€'Le'ce – –

Guanaminos )2(, .€'Le'ce 0(€'Le )(€'Le

O  Córdoba L  138 D  Sevilla

X 138  X

K]ha\]\]l]jeafYj\f\]k]afklYdYjŠY]dYdeY[†fka_ma]f\g]de†lg\ge][fa[g&

t .PEFMPEFEJWFSTPTGBDUPSFT
;mYf\gkgfnYjagkdgk^Y[lgj]kim]im]j]egkl]f]j]f[m]flY]fdYdg[YdarY[af\]dYdeY[†f
hg\]egkmladarYj\gke†lg\gk2
a) Modelo aditivo:dY[Yda^a[Y[af\][Y\Ydg[YdarY[afk]gZla]f]kmeYf\g]dhjg\m[lg\]dY
hmflmY[af\][Y\Y^Y[lgjhgjkmhgf\]jY[af2

n
Tj = ∑ Pij ⋅ Fi
i =)

PijHmflmY[af\]d^Y[lgji]f]ddm_Yjj.
FiHgf\]jY[af\]d^Y[lgji.
TjHmflmY[aflglYd\]dYdg[YdarY[afj k]]da_]dYeYqgj!&
b) Modelo multiplicativo:k]\]l]jeafYdYhmflmY[aflglYd\][Y\Ydg[YdarY[afemdlahda[Yf\g
dYhmflmY[af\][Y\Y^Y[lgj]d]nY\YYd[g]^a[a]fl]\]hgf\]jY[af[gjj]khgf\a]fl]2

TjP)jF)P*jF*ÁPnjFn

;mYf\gk]ima]j]im]dYmZa[Y[afY]d]_aj[m]fl][gfmfYhYjla[ahY[afkm^a[a]fl]\]lg\gkq
[Y\Ymfg\]dgk^Y[lgj]k[gfka\]jY\gk$k]]ehd]Y]de†lg\gemdlahda[Ylang&=klgk]\]Z]Yim]$
[gf]dhjae]jeg\]dg$hm]\]g[mjjajim]mf^Y[lgjim]l]f_YmfYhmflmY[afemqZYbYfgk]Y
\]l]jeafYfl]]fdY]d][[af\]dYdg[YdarY[af$]fj]dY[afYgljgk^Y[lgj]kim]l]f_YfmfY
hmflmY[afdgkm^a[a]fl]e]fl]YdlY&

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138
El almacén dentro de la red logística 5

Caso práctico 5
:Yl]jŠYk\]dE]\al]jjf]g$K&9&$]ehj]kY\]\a[Y\YYdY^YZja[Y[af\]ZYl]jŠYk]d†[lja[Yk
hYjYYmlgenad]k$]kl]nYdmYf\gdYhgkaZada\Y\\]YZjajmffm]ngYdeY[†f$q]kl\m\Yf\g
]flj]lj]kdg[Yda\Y\]k\a^]j]fl]k2K]naddY$:adZYgqEY\ja\&HYjYlgeYjdY\][akaf$dgk\aj][%
langk\]dY]ehj]kY`Yf]nYdmY\g[af[g^Y[lgj]kim]l]hj]k]flYegk]fdYlYZdYka_ma]fl]2

Factores de ponderación (Fi)


Factor Identificación del factor Ponderación (Fi)
) ;gkl]k\]]fljY\Y )(
* ;gkl]k\]kYda\Y ,(
+ <akhgfaZada\Y\\]e]\agk\]ljYfkhgjl] +(
, HgZdY[af\]dj]Y\]af^dm]f[aY *(

LjYkdgkghgjlmfgk]klm\agk\]e]j[Y\g$k]glgj_YY[Y\Ymfg\]dgk^Y[lgj]kmfYhmflmY%
[af\](Y)($im]hgf]\]eYfa^a]klg]d_jY\g\]\akhgfaZada\Y\\]d^Y[lgj]f[Y\Ydg%
[YdarY[af&<]]kl]eg\g$mfYhmflmY[afekYdlYglgj_Y\YYmf^Y[lgjka_fa^a[Yim]
\a[`g^Y[lgj]kekYZmf\Yfl]gekZYjYlg]fmfYrgfYim]]fgljY&N]YegkdYkka_ma]f%
l]khmflmY[agf]k\][Y\YrgfY2

Los factores y su puntuación (Pij)


Localización
Factor
Sevilla Bilbao Madrid
) . 0 0
* / . /
+ / 1 0
, . / 0

J]kgdm[af\]dhjgZd]eYmladarYf\g]de†lg\gY\alangqemdlahda[Ylang2

a) Método aditivo b) Método multiplicativo


LK]naddY.($)/($,/($+.($*.$/ LK]naddY.($)/($,/($+.($*.$-1
L:adZYg0($).($,1($+/($*/$+ L:adZYg0($).($,1 ($+/($*.$.0
LEY\ja\0($)/($,0($+0($*/$. LEY\ja\0($)/($,0($+0($*.$/1
EY\ja\k]jdY]d][[afekY\][mY\Yka_ma]f\g]kl][jal]jag& <]fm]ng$EY\ja\]kdYe]bgj]d][[af&

Actividades
13. K]Yf\gkYdl]jfYlanYk\]dg[YdarY[af\]YdeY[]f]k$9q:$q Factores Los factores
lj]kdgk^Y[lgj]k[gfka\]jY\gk$P$QqR&DYkhgf\]jY[agf]k de ponderación (Fi) y su puntuación (Pij)
\]\a[`gk^Y[lgj]kqdYkhmflmY[agf]k\][Y\Ydg[YdarY[af
k]j][g_]f]fdYlYZdYY\bmflY& Factor Fi Localización

Af\a[Y\f\]k]mZa[Yj]dYdeY[†fhgjdgke†lg\gkY\alang A :
qemdlahda[Ylang$qgZk]jnY[egdYZYbY\akhgfaZada\Y\\]d P ++ ) .
^Y[lgjP]fdYdg[YdarY[af9dd]nYYim]k]hjg\mr[Yf\ak%
[j]hYf[aYk]fdgk\gke†lg\gk& Q ++ 0 -

¸Im†e†lg\g]d]_ajŠYk7JYrgfYlmj]khm]klY& R +, 1 ,

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139
5 El almacén dentro de la red logística

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nY\gk&=fj]kme]f$[Y\Yhmflg\]\]eYf\Yghjg\m[[af¿lajYÀ\]dYdeY[†f`Y[aYkŠ[gfmfY
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Web =f]kl]e†lg\g$]kZka[gl]f]j]f[m]flY2
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]dh]kggf”e]jg\]]fnŠgkim]\]Z]fj][aZajh]ja\a[Ye]fl]$]k\][aj$]d^Y[lgj\]hgf\]jY%
[afim]k]nYYmladarYjhYjYl]f]j]f[m]flYdYmZa[Y[af\]dYdeY[†f&

80

60

40
Fig. 5.18. HYjYgZl]f]jdYk
[ggj\]fY\Yk\]dgkhmflgkim]
fgkafl]j]kYfhg\]egkj][mjjaj
20 Y[Yjlg_jY^ŠY\a_alYd&H]jgka
[gflYegk[gfmfeYhYaehj]kg
lYeZa†fhg\]egkgZl]f]j
[ggj\]fY\Yknda\YkhYjYfm]kljgk
[d[mdgkkmh]jhgfa]f\gmfY
0 20 40 60 80 100 [mY\jŠ[mdYkgZj]†d&
x

=dhjgZd]eY[gfkakl]]f]f[gfljYjmfYmZa[Y[afim]eafaea[]]d[gkl]lglYd\]ljYfkhgjl]
;LL!$]d[mYd]khjghgj[agfYdYdY\aklYf[aYj][gjja\YqYdngdme]fgh]kg\]dgkeYl]jaYd]k
CEO ljYkdY\Y\gk`Y[aYg\]k\]dYafklYdY[af$hgjdgim]k]]phj]kY2
HYjYdYkgdm[agfYj]kl]lahg\]hjg% CTT = ∑ ci ⋅ v i ⋅ di
Zd]eYkhm]\]kj][mjjajYdY`gbY\]
=p[]dim]]f[gfljYjk]f]d;=G\]d Ka]f\gci]d[gkl]mfalYjag\]ljYfkhgjl][gjj]khgf\a]fl]Ydhmflgi, vi]dngdme]fgh]kg\]dgk
hjgq][lg& eYl]jaYd]kegna\gk\]k\]g`Y[aYi qdidYk[ggj\]fY\Yk\]d[]fljg\]_jYn]\Y\(Cx, Cy). =d
hjg\m[lgci  vi]k]dh]kgVighjghgj[afim][Y\Yhmflgila]f]]f]d]ehdYrYea]flg\]dY
afklYdY[af&
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\]dj]YeYj[Y\YhgjdYk\aklaflYkdg[YdarY[agf]k&DYk[ggj\]fY\Ykim]\]^af]f]k]hmflg[]f%
ljYdk]\]l]jeafYf]ehd]Yf\gdYk]phj]kagf]kka_ma]fl]k2

Cx = ∑ dix ⋅ Vi Cy =
∑ diy ⋅ Vi
∑ Vi    ∑ Vi 
Ka]f\gdix qdiy dYk[ggj\]fY\Yk\]dhmflgi,qVi]dngdme]fgh]kg\]]k]hmflg&
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eg\gk]Y`gjjYljYfkhgjl]]f]d_dgZYd$dgim]k]ljY\m[]]f\af]jgqla]ehg&

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140
El almacén dentro de la red logística 5

Caso práctico 6
MfYj]^af]jŠYf][]kalYmZa[YjmfYafklYdY[af\]YdeY[]fYea]flgafl]je]\aY]flj]km
hdYflY\]j]^afYea]flgqkmkhjaf[ahYd]k\akljaZma\gj]k&DYk[ggj\]fY\Yk gZl]fa\YkmkYf%
\g]de†lg\g\]dY[mY\jŠ[mdY!qdgk[gfkmegk\]dgk\a^]j]fl]k\akljaZma\gj]kq\]dY
hdYflYkgfdgkka_ma]fl]k2

500
Consumos
Lugar Coordenadas 450 E
(litros por mes en millones) D
400
350 C
A +*-3/-! )&-((
300
250 Centro
B ,((3)-(! *-( de gravedad
200
C ,-(3+-(! ,-( 150 B
100
A
D +-(3,((! +-( 50
0
E *-3,-(! ,-( 200 250 300 350 400 450 500

Solución Fig. 5.19. Dg[YdarY[af\]dgkhmflgkq\]d[]fljg\]


_jYn]\Y\j]hj]k]flY\gk]fdY`gbY\][d[mdg&Hm]\]k
MladarYf\g]de†lg\g\]d[]fljg\]_jYn]\Y\[mqYk^jemdYkkgf2 ]f[gfljYjdYYhda[Y[af[gf]klY`gbY]f]d;=G&

Cx = ∑ dix ⋅ Vi d ⋅V
C y = ∑ iy i
 ∑ Vi    ∑ Vi
Kmklalmq]f\gnYdgj]k2
(+*- ⋅ )&-(() + (,(( ⋅ *-() + (,-( ⋅ ,-() + (+-( ⋅ +-() + (*- ⋅ ,-() 1*+&/-(
Cx = = = +(/$1
)&-(( + ,-( + *-( + +-( + ,-( +&(((

(/- ⋅ )&-(() + ()-( ⋅ *-() + (+-( ⋅ ,-() + (,(( ⋅ +-() + (,-( ⋅ ,-() .-(&(((
Cy = = = *).$/
)&-(( + ,-( + *-( + +-( + ,-( +&(((

9hYjlaj\]]klgknYdgj]k$k]hg\jŠYhdYfl]YjdYmZa[Y[af\]^afalanY]fdm_Yj]khjpaegkYd
hmflg[Yd[mdY\g +(03*)/!&

Actividades
14. Klgj]EYjc]l]kmfY[Y\]fY\]la]f\Yk&DYkdg[Yda\Y\]k\]dYkla]f\Yk\]dY]ehj]kY
k]]f[m]fljYf]f;`a[Y_g$HallkZmj_`$Fm]nYQgjcq9ldYflY3Y[lmYde]fl]k]]f[m]f%
ljYfYZYkl][a\YkhgjmfYdeY[†fna]bg]afY\][mY\g]fHallkZmj_`$]ddm_Yj\]dYhja%
e]jYla]f\Y\]dY[Y\]fY&Dgk\Ylgk\]dYlYkY\]\]eYf\Y\][Y\Yla]f\Yk]em]k%
ljYfY[gflafmY[af2

Localización Número de contenedores


Localización
de la tienda al trimestre
;`a[Y_g +(3)*(! *&(((
HallkZmj_` 1(3))(! )&(((
Fm]nYQgjc )+(3)+(! )&(((
9ldYflY .(3,(! *&(((

¸<f\]k]jŠY]de]bgjdm_YjhYjYmZa[Yj]dYdeY[†f$k]_”f]de†lg\g\]d[]fljg\]
_jYn]\Y\7

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141
5 El almacén dentro de la red logística

5. Indicadores de control de almacenes


Importante
DY\aj][[afhgjgZb]langkaehda[Yim]dY]ehj]kY\]Z]^abYjmfYk]ja]\]hjaf[ahagkj]dYlanY%
DYdirección por objetivos]kmfY e]fl]^[ad]k\]e]\ajim]d]kajnYfhYjY[gfljgdYjkm_]klaf&H]l]j<jm[c]j$afkhajY\gj\]]kl]
l†[fa[Y\]hdYfa^a[Y[afYljYn†k\] ]kladg\]\aj][[af$Y^ajeYZYim]¿dgim]fgk]ea\]fgk][gfljgdY$qkak][gfljgdY]khgjim]
mfkakl]eY]f]dim]dgkgZb]langk ]kaehgjlYfl]À&
]kh][Š^a[gkk]\]l]jeafYf\]^gjeY
[gfbmflYhgjdgk\a^]j]fl]kfan]d]k =pakl]fem[`gk$nYjaY\gkqkg^akla[Y\gkaf\a[Y\gj]khYjYe]\ajdY_]klaf\]dgkYdeY[]f]k$
\]dYgj_YfarY[af& h]jg`Yqim]l]f]j]f[m]flYim]$Yn][]k$dgkj][mjkgkim]]ehd]YegkhYjYgZl]f]jdgk kgZj]
Kmhjaf[ahYd^afYda\Y\]kYk]_mjYj lg\gla]ehg!fg[geh]fkYfdYaf^gjeY[afim]fgkg^j][]f&L]fa]f\g]klg]f[m]flY$k]`Yf
im]dgkgZb]langkeYj[Y\gke]bgj]f k]d][[agfY\gdgkaf\a[Y\gj]kim]k]hj]k]flYf]fdYLYZdY-&*&
dY]^a[a]f[aY\]dYgj_YfarY[afY
ljYn†k\]\gknYjaYZd]k^mf\Ye]f%
Indicador Utilidad Fórmula
lYd]k2dY]nYdmY[af\]dj]kmdlY\gq
dYeglanY[af\]d]ehd]Y\g& Fgkea\]]d[gkl]im]Y_j]_Y[Y\Y
Coste unitario de ;gkl] lglYd \]d YdeY[†f
mfa\Y\\]eYl]jaYd]kYd[gkl]lglYd
almacenamiento F&´ \] mfa\Y\]k YdeY[]fY\Yk
\]dYdeY[†f&

Fgkaf\a[YdYj]dY[af]flj][gkl] ;gkl] lglYd \]d YdeY[†f


Coste por unidad
lglYd\]dYdeY[†fqdgkk]jna[agk\]
servida F&´ \] \]khY[`gk j]YdarY\gk
]ph]\a[afj]YdarY\gk&

Fgkea\]dYj]dY[af]pakl]fl]]flj]
Coste operario por ]d[gkl]lglYd\]dYeYfg\]gZjY\]d ;gkl] \] dY eYfg \] gZjY \]d YdeY[†f
unidad servida YdeY[†fq]df”e]jg\]k]jna[agk\] F&´ \] \]khY[`gk j]YdarY\gk
]ph]\a[afj]YdarY\gk&

Fgkj]dY[agfY]d[gkl]lglYd\]d
;gkl] lglYd \]d YdeY[†f
Coste por m3 YdeY[†fq]d]khY[ag]pakl]fl]]f]d
eakeg& E]ljgk [”Za[gk \]d YdeY[†f

Cumplimiento de Fgkea\]dY_]klaf]^][lmY\Y]fdY F&´ \] picking ]^][lmY\gk


pedidos Y[lana\Y\\]picking. F&´ \] picking j]im]ja\gk

Coeficiente de
Fgkea\]im†hjghgj[af\]dYdeY% ßj]Y ”lad
utilización del
[†fk]mladarYj]Yde]fl]& ßj]Y lglYd
almacén

Tabla 5.2. K]d][[af\]af\a[Y\gj]k\][gfljgd\]YdeY[]f]k&

=fdgk[mYljghjae]jgkaf\a[Y\gj]kim]j][g_]dYLYZdY-&*$Ydj]dY[agfYj]d[gkl][gfgljghYj%
e]ljg$]dj]kmdlY\gk]je]bgj[mYflge]fgjk]Y]djYlag&
Dgkgljgk\gkkgf[gfljgdY\gj]k\]dk]jna[ag3hgjdglYflg$[mYflgeYqgjk]Y]djYlage]bgjk]j
dY[Yda\Y\\]deakeg&DgaehgjlYfl]]kgZk]jnYjdY]ngdm[af\]dgkjYlagk]fnYjagkh]jag\gk\]
la]ehghYjYYfYdarYjkml]f\]f[aY&
MfY[gfka\]jY[afaehgjlYfl]j]kh][lgYdgkAf\a[Y\gj]k]kim]\]hg[gfgknYd]]dgZl]f]jdgk
kafghjg[]\]egkYmfYfdakakhgje]fgjarY\g\]dgkeakegk&9dY`gjY\]k]d][[agfYjdgkaf%
\a[Y\gj]kim]hj]l]f\]egk[gfkljmajqk]_maj\]Z]egkl]f]j]f[m]flYim]]klgkkgdgk]jf
”lad]kkafgkh]jeal]f2
 =klYZd][]j[gehYjY[agf]k&
 K]_majkm]ngdm[af&
 EYj[YjgZb]langk&
 <]^afajdgkfan]d]k\]e]bgjY]kh]jY\gk&
 GZl]f]j[gf[dmkagf]k&
Hgj]kgka]ehj]]khj]^]jaZd]k]d][[agfYjmfgkhg[gkaf\a[Y\gj]k\]e]\a\Y$h]jgim]k]YfY%
da[]f$Yl]f]jem[`gkkafhg\]jkY[Yj[gf[dmkagf]k\]dgkeakegk&

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142
El almacén dentro de la red logística 5

Caso práctico 7
;gflafmYf\g[gf]d[Ykghj[la[g-$dY]ehj]kY:Yl]jŠYk\]dE]\al]jjf]gK&9&$kmeafakljY
dYka_ma]fl]af^gjeY[af2
 Dgk[gkl]klglYd]k\]dYdeY[†fYk[a]f\]fY,-(&(((€&
 @YYdeY[]fY\gmflglYd\]/-(&(((mfa\Y\]k\]eYl]jaYd]k&
 @Yj]YdarY\gmflglYd\]0(&(((\]khY[`gk&
 Dgk)-gh]jYjagk\]dYdeY[†f`Yfkmhm]klgmf[gkl]YfmYd\]+((&(((€
;Yd[mdYdgk\a^]j]fl]kŠf\a[]k\][gfljgd2
Solución
Coste de almacenamiento unitario

;gkl] lglYd \]d YdeY[†f ,-(&(((


  ($.( €
F&´ \] mfa\Y\]k YdeY[]fY\Yk /-(&(((

Coste por unidad servida

;gkl] lglYd \]d YdeY[†f ,-(&(((


  -$.* €
F&´ \] \]khY[`gk j]YdarY\gk 0(&(((

Coste operario por unidad servida

;gkl] eYfg \] gZjY \]d YdeY[†f +((&(((


  +$/- €
F&´ \] \]khY[`gk j]YdarY\gk 0(&(((

Coste por m3

;gkl] lglYd \]d YdeY[†f ,-(&(((


  */$)* €
E]ljgk [”Za[gk \]d YdeY[†f ).&-00$0(

Coeficiente de utilización del almacén

ßj]Y ”lad )&*+(


  ($-+
ßj]Y lglYd *&+(,

Actividades
15. 9D>9DG?A;$K&9&$]kmfY]ehj]kYeYqgjaklY\][gehjYn]flY  ßj]YlglYd\]dYdeY[†f20((e*
\]hjg\m[lgkaf^gjela[gk&Hgk]]mfYdeY[†f]f]d:YapDdg%  ßj]Y\]dYdeY[†fmladarY\Y2.-(e*
Zj]_Yl :Yj[]dgfY!$\]d[mYdfgkkmeafakljYdYka_ma]fl]af^gj%
eY[af2 9hYjlaj\]]klYaf^gjeY[af$[Yd[mdYdgk\a^]j]fl]kŠf\a[]k
\][gfljgd\]YdeY[]f]k2
 ;gkl]\]dj]Y\]j][]h[af2)*&(((€
a) ;gkl]\]YdeY[]fYea]flgmfalYjag
 ;gkl] \]d j]Y \] YdeY[]fYea]flg2 *+&((( €$ \] dgk
[mYd]k)-&(((€[gjj]khgf\]fYdYeYfg\]gZjY& b) ;gkl]hgjmfa\Y\k]jna\Y
 ;gkl]\]dj]Y\]\]khY[`g2.&-((€ c) ;gkl]gh]jYjaghgjmfa\Y\k]jna\Y
 F”e]jg\]pickings]^][lmY\gk2,&+(( d) ;gkl]hgje+
 F”e]jg\]pickingskgda[alY\gk2,&.(( e) ;g]^a[a]fl]\]mladarY[af\]dYdeY[†f

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143

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