Formato de entrega Control de Ca

Tenga en cuenta las siguientes recomendaciones:

- Revise bien cada una de las hojas y asegúrese de diligenciar toda la información requerida
- Diligencie la información que se le pide, sin alterar la estructura del documento. No agregue filas o columnas y tampoco c
- Las celdas en azul claro deben ser para diligenciar
- Las celdas en verde claro están formuladas
- En cada una de las entregas indique los nombres completos de todos los integrantes que participan. Indique también el u
- Para cada entrega tenga en cuenta las hojas correspondiente
- Agregue información de sus análisis, conclusiones y recomendaciones de cada entrega en el espacio destinado para esto.
- Si lo desea, apoyese con este video para el manejo de las horas: https://youtu.be/28j687rZpQg?t=3
entrega Control de Calidad

regue filas o columnas y tampoco combine celdas

ue participan. Indique también el usuario (correo) de cada integrante, sin el @poligran.edu.co

en el espacio destinado para esto. Esta información debe ser breve y concisa
87rZpQg?t=3
 Integrantes Número
1
2
3
4
5

1. Seleccione la empresa establecida para el grupo por el simulador

Empresa Indicadores inciales de La empresa
SPA 28.89%
Recepción
21.54%
Zona de hidromasaje
36.25%
Salón de los espejos y Yoga
35.95%
Saunas
32.02%
Sala de Zumba
42.92%
Gimnasio y Fitness
38.33%
Sala de masajes
35.25%
Baños
17.72%

2. Registre las medidas de tendencia central y de dispersión del tiempo en cola (hágalo en horas, presentando dos decim
SPA Media Mediana
Recepción 4.23 4.15
Zona de hidromasaje 1.58 1.56
Salón de los espejos y Yoga 1.63 1.68
Saunas 2.34 2.31
Sala de Zumba 0.38 0.34
Gimnasio y Fitness 1.2 1.27
Sala de masajes 1.76 1.8
Baños 4.92 4.89

4. Análisis, conclusiones y/o recomendaciones finales, orientadas al control de la calidad, sobre la simulación.

1.Dentre de las organizaciones debe exitir programas de inspecciones, estas deben ser planeadas y no planeadas, son ellas
las areas del spa es tan bajo, siempre se debe pensar en la satisfaccion del cliente realizar actividades encaminadas en la m

2. Después de analizar los tiempos en cola de cada estación, se evidencia que el área de los baños requiere intervención in

5. Copie y pegue todos los tiempos en cola de las 8 estaciones

Recepción Zona de hidromasaje
1 0:00:00 0:00:39
2 0:00:58 0:00:28
3 0:01:27 0:00:26
4 0:01:50 0:00:17
5 0:02:58 0:00:14
6 0:03:45 0:00:07
7 0:04:27 0:00:04
8 0:05:11 0:00:00
9 0:05:57 0:03:24
10 0:06:52 0:03:21
11 0:07:21 0:03:15
12 0:08:08 0:02:53
13 0:08:29 0:02:48
14 0:09:14 0:02:47
15 0:10:00 0:02:42
16 0:10:23 0:02:38
17 0:10:57 0:04:31
18 0:11:41 0:04:31
19 0:12:31 0:04:27
20 0:13:06 0:04:25
21 0:14:11 0:04:13
22 0:15:06 0:04:08
23 0:15:41 0:04:05
24 0:16:17 0:03:59
25 0:16:58 0:06:10
26 0:17:23 0:06:09
27 0:17:53 0:06:08
28 0:18:50 0:06:03
29 0:19:46 0:06:02
30 0:20:41 0:06:01
31 0:21:05 0:05:42
32 0:21:55 0:05:41
33 0:22:36 0:09:05
34 0:23:35 0:09:04
35 0:24:20 0:08:58
36 0:25:24 0:08:58
37 0:26:21 0:08:56
38 0:27:21 0:08:53
39 0:27:49 0:08:50
40 0:28:18 0:08:46
41 0:28:59 0:11:35
42 0:30:04 0:11:35
43 0:30:29 0:11:33
44 0:31:37 0:11:26
45 0:32:04 0:11:23
46 0:32:16 0:11:05
47 0:32:50 0:11:01
48 0:33:38 0:11:00
49 0:34:17 0:12:20
50 0:35:02 0:12:20
51 0:36:00 0:12:08
52 0:36:51 0:12:05
53 0:37:43 0:12:02
54 0:38:32 0:11:55
55 0:39:32 0:11:53
56 0:40:12 0:11:40
57 0:40:33 0:14:26
58 0:41:28 0:14:24
59 0:42:05 0:14:21
60 0:42:34 0:14:19
61 0:43:16 0:14:11
62 0:44:04 0:14:03
63 0:44:26 0:13:56
64 0:44:54 0:13:52
65 0:45:44 0:17:07
66 0:46:16 0:17:05
67 0:47:06 0:17:04
68 0:48:06 0:16:54
69 0:48:33 0:16:54
70 0:49:59 0:16:43
71 0:50:20 0:16:38
72 0:51:07 0:16:35
73 0:52:05 0:19:01
74 0:52:43 0:18:47
75 0:54:07 0:18:45
76 0:54:52 0:18:45
77 0:55:48 0:18:43
78 0:56:38 0:18:34
79 0:57:03 0:18:32
80 0:57:41 0:18:24
81 0:58:23 0:21:28
82 0:59:12 0:21:25
83 1:00:06 0:21:25
84 1:00:51 0:21:13
85 1:01:55 0:21:12
86 1:02:46 0:21:10
87 1:03:48 0:21:09
88 1:04:28 0:21:05
89 1:05:47 0:24:05
90 1:06:27 0:24:02
91 1:07:11 0:24:00
92 1:07:45 0:23:59
93 1:08:29 0:23:59
94 1:09:05 0:23:57
95 1:09:38 0:23:57
96 1:10:15 0:23:57
 97 1:10:57 0:25:31
98 1:11:13 0:25:27
99 1:12:02 0:25:20
100 1:12:49 0:25:19
101 1:13:15 0:25:11
102 1:14:11 0:25:04
103 1:14:56 0:25:03
104 1:15:49 0:25:02
105 1:16:38 0:26:50
106 1:17:09 0:26:49
107 1:18:07 0:26:46
108 1:19:16 0:26:37
109 1:19:49 0:26:33
110 1:20:17 0:26:32
111 1:21:06 0:26:31
112 1:21:53 0:26:28
113 1:22:41 0:29:43
114 1:23:28 0:29:40
115 1:24:11 0:29:38
116 1:24:49 0:29:28
117 1:25:28 0:29:27
118 1:26:39 0:29:22
119 1:26:57 0:29:21
120 1:27:45 0:29:17
121 1:28:00 0:32:34
122 1:29:06 0:32:30
123 1:29:36 0:32:27
124 1:29:52 0:32:26
125 1:30:53 0:32:21
126 1:31:57 0:32:18
127 1:32:44 0:32:10
128 1:33:17 0:32:08
129 1:34:18 0:34:40
130 1:35:10 0:34:39
131 1:35:46 0:34:35
132 1:36:35 0:34:31
133 1:36:58 0:34:29
134 1:38:09 0:34:27
135 1:39:16 0:34:24
136 1:39:44 0:34:23
137 1:40:10 0:35:32
138 1:41:03 0:35:27
139 1:41:27 0:35:25
140 1:42:18 0:35:24
141 1:42:54 0:35:21
142 1:43:47 0:35:18
143 1:44:21 0:35:10
144 1:45:29 0:34:59
145 1:46:38 0:39:43
146 1:47:24 0:39:42
147 1:48:25 0:39:42
148 1:49:12 0:39:41
149 1:50:20 0:39:39
150 1:51:11 0:39:38
151 1:52:18 0:39:37
152 1:52:34 0:39:29
153 1:53:35 0:42:32
154 1:53:58 0:42:27
155 1:54:42 0:42:23
156 1:55:16 0:42:20
157 1:56:05 0:42:10
158 1:56:38 0:42:08
159 1:57:40 0:41:54
160 1:58:31 0:41:53
161 1:59:13 0:43:27
162 1:59:43 0:43:19
163 2:00:13 0:43:01
164 2:01:20 0:42:54
165 2:01:40 0:42:48
166 2:01:50 0:42:41
167 2:02:18 0:42:34
168 2:03:02 0:42:27
169 2:03:35 0:45:01
170 2:04:45 0:44:55
171 2:05:25 0:44:50
172 2:05:59 0:44:49
173 2:06:37 0:44:49
174 2:07:07 0:44:48
175 2:07:35 0:44:43
176 2:08:06 0:44:41
177 2:08:57 0:47:59
178 2:09:16 0:47:55
179 2:10:04 0:47:54
180 2:11:00 0:47:54
181 2:11:52 0:47:53
182 2:12:45 0:47:47
183 2:13:10 0:47:44
184 2:13:55 0:47:37
185 2:14:32 0:49:49
186 2:15:52 0:49:49
187 2:16:45 0:49:48
188 2:17:30 0:49:47
189 2:18:25 0:49:45
190 2:19:32 0:49:40
191 2:20:16 0:49:40
192 2:20:19 0:49:40
193 2:20:49 0:51:55
194 2:21:18 0:51:50
195 2:22:09 0:51:49
196 2:22:49 0:51:43
197 2:23:36 0:51:40
198 2:24:35 0:51:36
199 2:25:17 0:51:36
200 2:25:36 0:51:32
201 2:26:13 0:53:52
202 2:26:50 0:53:48
203 2:27:12 0:53:47
204 2:28:01 0:53:45
205 2:29:09 0:53:44
206 2:29:06 0:53:44
207 2:29:45 0:53:43
208 2:30:19 0:53:43
209 2:31:07 0:56:43
210 2:31:52 0:56:36
211 2:32:59 0:56:32
212 2:33:03 0:56:31
213 2:33:27 0:56:30
214 2:34:04 0:56:25
215 2:34:36 0:56:24
216 2:34:52 0:56:24
217 2:35:42 0:57:48
218 2:36:06 0:57:41
219 2:37:00 0:57:41
220 2:38:00 0:57:35
221 2:38:32 0:57:32
222 2:39:25 0:57:31
223 2:40:09 0:57:30
224 2:40:37 0:57:21
225 2:41:14 0:58:59
226 2:41:47 0:58:57
227 2:42:22 0:58:56
228 2:43:13 0:58:55
229 2:43:59 0:58:55
230 2:45:11 0:58:52
231 2:45:34 0:58:51
232 2:46:24 0:58:48
233 2:46:57 1:02:33
234 2:47:35 1:02:29
235 2:48:11 1:02:28
236 2:48:33 1:02:26
237 2:49:03 1:02:17
238 2:50:11 1:02:17
239 2:50:56 1:02:16
240 2:51:32 1:02:02
241 2:52:11 1:04:08
242 2:52:35 1:04:08
243 2:52:59 1:04:04
244 2:53:27 1:03:56
245 2:53:55 1:03:54
246 2:54:49 1:03:51
247 2:55:42 1:03:50
248 2:56:08 1:03:50
249 2:56:43 1:04:36
250 2:57:51 1:04:34
251 2:58:31 1:04:33
252 2:59:22 1:04:32
253 3:00:22 1:04:32
254 3:00:32 1:04:27
255 3:01:02 1:04:24
256 3:01:32 1:04:20
257 3:01:54 1:07:53
258 3:02:39 1:07:45
259 3:03:42 1:07:40
260 3:04:46 1:07:39
261 3:05:28 1:07:38
262 3:06:11 1:07:34
263 3:06:58 1:07:34
264 3:07:52 1:07:29
265 3:08:14 1:10:51
266 3:09:03 1:10:49
267 3:09:22 1:10:49
268 3:10:05 1:10:43
269 3:10:40 1:10:42
270 3:11:49 1:10:36
271 3:12:32 1:10:29
272 3:13:39 1:10:25
273 3:14:08 1:13:55
274 3:14:49 1:13:48
275 3:15:29 1:13:38
276 3:16:49 1:13:34
277 3:17:55 1:13:28
278 3:17:59 1:13:24
279 3:18:39 1:13:22
280 3:19:39 1:13:16
281 3:20:27 1:16:35
282 3:21:15 1:16:32
283 3:21:53 1:16:27
284 3:23:00 1:16:25
285 3:23:56 1:16:25
286 3:24:20 1:16:22
287 3:25:08 1:16:09
288 3:26:02 1:16:06
289 3:26:34 1:18:27
290 3:27:11 1:18:22
291 3:28:00 1:18:19
292 3:28:27 1:18:12
293 3:29:22 1:18:10
294 3:29:46 1:18:09
295 3:30:13 1:18:08
296 3:31:00 1:18:01
297 3:31:46 1:19:36
298 3:32:33 1:19:32
299 3:33:08 1:19:31
300 3:33:33 1:19:29
301 3:34:23 1:19:26
302 3:35:08 1:19:26
303 3:35:23 1:19:24
304 3:35:43 1:19:11
305 3:36:57 1:23:23
306 3:37:15 1:23:19
307 3:37:50 1:23:13
308 3:38:37 1:23:12
309 3:38:56 1:23:06
310 3:39:43 1:23:04
311 3:40:43 1:23:03
312 3:41:23 1:22:53
313 3:41:42 1:24:53
314 3:42:31 1:24:50
315 3:43:34 1:24:49
316 3:43:50 1:24:49
317 3:44:21 1:24:47
318 3:45:43 1:24:43
319 3:46:05 1:24:39
320 3:46:43 1:24:36
321 3:47:31 1:26:56
322 3:48:40 1:26:51
323 3:49:19 1:26:45
324 3:50:18 1:26:44
325 3:50:59 1:26:39
326 3:51:15 1:26:38
327 3:52:02 1:26:36
328 3:52:35 1:26:35
329 3:53:34 1:29:40
330 3:54:18 1:29:35
331 3:54:40 1:29:33
332 3:55:29 1:29:28
333 3:56:06 1:29:26
334 3:56:06 1:29:18
335 3:56:50 1:29:04
336 3:57:42 1:28:50
337 3:58:57 1:31:26
338 3:59:42 1:31:16
339 4:00:33 1:31:09
340 4:00:36 1:31:04
341 4:01:44 1:31:02
342 4:02:06 1:31:02
343 4:02:41 1:31:02
344 4:03:31 1:31:02
345 4:04:09 1:33:48
346 4:05:03 1:33:46
347 4:05:57 1:33:45
348 4:06:19 1:33:43
349 4:07:14 1:33:40
350 4:08:27 1:33:37
351 4:09:12 1:33:34
352 4:09:38 1:33:33
353 4:10:11 1:34:30
354 4:10:43 1:34:27
355 4:11:06 1:34:17
356 4:11:41 1:34:15
357 4:12:44 1:34:14
358 4:13:40 1:34:11
359 4:14:10 1:34:10
360 4:14:31 1:34:08
361 4:15:08 1:37:52
362 4:15:54 1:37:48
363 4:16:49 1:37:41
364 4:17:49 1:37:36
365 4:18:27 1:37:32
366 4:18:46 1:37:30
367 4:19:43 1:37:28
368 4:20:41 1:37:27
369 4:21:39 1:39:57
370 4:22:54 1:39:57
371 4:23:33 1:39:48
372 4:24:20 1:39:44
373 4:25:08 1:39:44
374 4:25:57 1:39:38
375 4:26:42 1:39:23
376 4:27:16 1:39:04
377 4:28:32 1:43:10
378 4:29:28 1:43:07
379 4:30:17 1:43:04
380 4:31:04 1:42:59
381 4:32:14 1:42:57
382 4:33:12 1:42:53
383 4:34:16 1:42:49
384 4:35:01 1:42:47
385 4:35:53 1:45:40
386 4:36:16 1:45:39
387 4:37:19 1:45:28
388 4:38:03 1:45:25
389 4:38:32 1:45:24
390 4:39:22 1:45:09
391 4:40:11 1:45:02
392 4:40:35 1:45:01
393 4:41:29 1:48:33
394 4:42:01 1:48:31
395 4:42:36 1:48:29
396 4:42:55 1:48:28
397 4:44:02 1:48:24
398 4:44:50 1:48:21
399 4:45:30 1:48:20
400 4:46:06 1:48:15
401 4:46:32 1:50:19
402 4:46:54 1:50:18
403 4:47:30 1:50:13
404 4:48:02 1:50:10
405 4:48:35 1:50:08
406 4:49:44 1:50:07
407 4:50:27 1:49:55
408 4:51:24 1:49:55
409 4:51:41 1:52:08
410 4:52:13 1:52:07
411 4:52:49 1:52:02
412 4:53:37 1:52:01
413 4:54:13 1:51:51
414 4:55:08 1:51:43
415 4:55:45 1:51:36
416 4:56:42 1:51:27
417 4:57:20 1:54:19
418 4:58:09 1:54:16
419 4:59:05 1:54:15
420 4:59:43 1:54:13
421 5:00:19 1:54:11
422 5:00:49 1:54:07
423 5:01:35 1:54:06
424 5:02:32 1:54:03
425 5:03:09 1:56:23
426 5:04:01 1:56:21
427 5:04:24 1:56:18
428 5:05:36 1:56:12
429 5:06:19 1:56:06
430 5:07:04 1:56:02
431 5:08:16 1:55:59
432 5:08:50 1:55:56
433 5:09:45 1:57:59
434 5:10:42 1:57:58
435 5:11:31 1:57:56
436 5:12:01 1:57:54
437 5:12:41 1:57:48
438 5:13:22 1:57:42
439 5:14:21 1:57:40
440 5:15:09 1:57:40
441 5:15:38 2:00:23
442 5:16:39 2:00:18
443 5:17:23 2:00:16
444 5:18:20 2:00:14
445 5:19:03 2:00:11
446 5:19:49 2:00:11
447 5:20:51 2:00:11
448 5:21:35 2:00:10
449 5:22:39 2:03:00
450 5:23:31 2:02:51
451 5:24:27 2:02:50
452 5:25:43 2:02:42
453 5:26:43 2:02:38
454 5:27:12 2:02:28
455 5:28:06 2:02:27
456 5:28:34 2:02:26
457 5:29:25 2:05:29
458 5:29:45 2:05:28
459 5:30:36 2:05:28
460 5:31:35 2:05:27
461 5:32:00 2:05:20
462 5:32:29 2:05:19
463 5:33:17 2:05:09
464 5:33:48 2:05:07
465 5:34:27 2:08:24
466 5:35:33 2:08:23
467 5:36:18 2:08:18
468 5:37:19 2:08:17
469 5:38:21 2:08:17
470 5:39:11 2:08:17
471 5:40:00 2:08:16
472 5:40:37 2:08:15
473 5:40:44 2:10:39
474 5:41:13 2:10:35
475 5:42:25 2:10:14
476 5:43:19 2:10:14
477 5:43:50 2:09:59
478 5:44:52 2:09:52
479 5:45:39 2:09:52
480 5:46:11 2:09:48
481 5:47:05 2:12:53
482 5:48:06 2:12:49
483 5:48:57 2:12:46
484 5:49:41 2:12:46
485 5:50:22 2:12:45
486 5:51:28 2:12:43
487 5:51:48 2:12:41
488 5:53:14 2:12:37
489 5:53:45 2:15:06
490 5:54:35 2:15:04
491 5:55:10 2:15:03
492 5:56:02 2:15:01
493 5:56:26 2:14:59
494 5:57:28 2:14:56
495 5:58:31 2:14:53
496 5:59:02 2:14:50
497 5:59:51 2:17:53
498 6:00:42 2:17:48
499 6:01:31 2:17:45
500 6:02:15 2:17:42
501 6:02:29 2:17:35
502 6:03:26 2:17:32
503 6:04:17 2:17:32
504 6:05:02 2:17:26
505 6:05:59 2:20:03
506 6:06:35 2:20:01
507 6:06:59 2:19:59
508 6:07:37 2:19:52
509 6:08:34 2:19:48
510 6:09:25 2:19:40
511 6:10:24 2:19:36
512 6:11:03 2:19:32
513 6:11:32 2:22:06
514 6:12:19 2:21:59
515 6:12:41 2:21:58
516 6:13:36 2:21:57
517 6:13:54 2:21:54
518 6:14:54 2:21:53
519 6:15:33 2:21:51
520 6:16:18 2:21:50
521 6:17:16 2:23:49
522 6:18:36 2:23:29
523 6:19:15 2:23:27
524 6:20:08 2:23:25
525 6:21:09 2:23:15
526 6:21:37 2:23:12
527 6:22:19 2:23:09
528 6:23:22 2:23:07
529 6:24:21 2:24:25
530 6:25:18 2:24:21
531 6:26:14 2:24:21
532 6:27:12 2:24:20
533 6:28:23 2:24:14
534 6:29:37 2:24:11
535 6:30:09 2:24:09
536 6:30:36 2:23:59
537 6:31:03 2:26:46
538 6:31:30 2:26:44
539 6:32:15 2:26:38
540 6:32:59 2:26:38
541 6:34:11 2:26:38
542 6:34:58 2:26:36
543 6:35:49 2:26:33
544 6:36:29 2:26:32
545 6:37:20 2:28:27
546 6:38:04 2:28:22
547 6:38:55 2:28:20
548 6:40:07 2:28:16
549 6:40:37 2:28:15
550 6:40:52 2:28:12
551 6:41:45 2:28:12
552 6:42:56 2:28:10
553 6:43:36 2:30:51
554 6:44:02 2:30:49
555 6:44:22 2:30:48
556 6:45:01 2:30:37
557 6:45:56 2:30:20
558 6:46:41 2:30:17
559 6:47:36 2:30:13
560 6:48:02 2:30:12
561 6:48:41 2:33:11
562 6:49:36 2:33:03
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656 8:00:23 2:58:05
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689 8:24:18 3:11:34
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693 8:27:24 3:11:19
694 8:28:05 3:11:12
695 8:28:28 3:11:11
696 8:28:44 3:11:06
697 8:29:38 3:12:58
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699 8:31:05 3:12:57
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 Nombres y Apellidos Usuario Poli (sin @poligran.edu.co)
Sandra Milena Vargas Garcia Savargas30
Laura Daniela Bustamante C labustamante1
Tiffany Yineth Bernal Lopez tibernal
Paola Andrea Alvarez Lievano paalvarez9

Asegurese de presentar toda la información numérica en el formato

correspondiente. Es decir, los valores deben ser operables. Tenga en cuenta
el formato regional de su computador para separar los decimales (este puede
ser un punto o una coma, dependiendo de cada equipo de computo)

en horas, presentando dos decimales)

Desviación Estandar Varianza
2.46 0.25
0.93 0.04
0.97 0.04
1.36 0.08
0.21 0
0.72 0.02
1.04 0.04
2.82 0.33

d, sobre la simulación.

aneadas y no planeadas, son ellas las que nos ayudan a realizar acciones preventivas y correctivas, sin duda alguna las mejoreas ejecut
r actividades encaminadas en la mejora continua

os baños requiere intervención inmediata, para empezar aumentar la satisfación de los clientes, ya que arroja un promedio de 4.9 hor

Salón de los espejos y Yoga Saunas Sala de Zumba

0:01:05 0:00:16 0:02:42
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2:18:39 3:12:22 0:37:07
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2:58:27 4:19:32 0:38:28
2:58:24 4:20:31 0:38:22
3:05:23 4:20:23 0:38:13
3:05:18 4:20:20 0:38:08
3:05:10 4:20:20 0:38:08
3:05:09 4:21:59 0:38:01
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3:05:06 4:21:56 0:37:56
3:04:51 4:21:56 0:37:52
3:04:43 4:24:09 0:37:46
3:04:41 4:24:08 0:37:45
3:04:35 4:24:04 0:37:42
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3:04:22 4:25:30 0:37:37
3:04:16 4:25:28 0:37:35
3:04:14 4:25:22 0:37:34
3:04:12 4:25:13 0:37:20
3:10:22 4:27:07 0:41:28
3:10:16 4:27:07 0:41:24
3:10:14 4:27:04 0:41:21
3:10:08 4:27:01 0:41:17
3:10:07 4:29:33 0:41:07
3:10:06 4:29:20 0:41:04
3:10:03 4:29:15 0:40:54
3:09:56 4:29:14 0:40:52
3:09:55 4:31:56 0:40:46
3:09:54 4:31:56 0:40:35
3:09:52 4:31:53 0:40:25
3:09:52 4:31:48 0:40:15
3:09:42 4:32:50 0:40:09
3:09:35 4:32:49 0:40:07
3:09:33 4:32:36 0:40:03
3:14:10 4:32:34 0:39:59
3:13:40 4:33:56 0:39:58
3:13:37 4:33:47 0:39:56
3:13:30 4:33:45 0:39:52
3:13:21 4:33:43 0:39:48
3:13:18 4:35:46 0:39:45
3:13:17 4:35:45 0:39:41
3:13:13 4:35:35 0:39:34
3:13:01 4:35:35 0:39:26
3:12:57 4:37:50 0:39:21
3:12:39 4:37:44 0:39:11
3:12:34 4:37:44 0:38:59
3:12:30 4:37:40 0:38:55
3:12:30 4:39:31 0:38:53
3:12:19 4:39:30 0:38:36
3:18:12 4:39:28 0:43:20
3:18:11 4:39:25 0:43:19
3:18:03 4:41:27 0:43:19
3:17:58 4:41:27 0:43:14
3:17:49 4:41:21 0:43:11
3:17:46 4:41:20 0:43:10
3:17:36 4:41:56 0:42:54
3:17:35 4:41:49 0:42:45
3:17:31 4:41:43 0:42:42
3:17:24 4:41:40 0:42:41
 Recuerde hacer la conversión de los
tiempos al formato de horas
correspondientes:
https://youtu.be/28j687rZpQg?t=3

n duda alguna las mejoreas ejecutadas en este simulador son correctivas y es por ello que el nivel de satifaccion en cada una de

ue arroja un promedio de 4.9 horas en fila.

Gimnasio y Fitness Sala de masajes Baños

0:01:11 0:00:38 0:00:00
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2:06:17 3:08:09 8:47:14
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2:08:30 3:13:32 8:59:38
2:08:29 3:13:25 9:00:20
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2:08:21 3:13:17 9:01:57
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2:08:14 3:13:11 9:05:20
2:08:10 3:13:08 9:05:51
2:13:51 3:16:38 9:06:51
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2:13:44 3:16:37 9:08:41
2:13:41 3:16:36 9:09:43
2:13:40 3:16:34 9:10:22
2:13:33 3:16:22 9:11:36
2:13:32 3:16:16 9:12:50
2:13:24 3:16:01 9:13:41
2:13:23 3:19:01 9:14:40
2:13:18 3:18:55 9:15:10
2:13:17 3:18:46 9:15:55
2:13:17 3:18:43 9:17:01
2:13:17 3:18:38 9:18:00
2:13:08 3:18:38 9:18:40
2:13:03 3:18:35 9:19:26
2:13:02 3:18:30 9:20:22
2:12:58 3:20:59 9:21:08
2:12:57 3:20:52 9:21:57
2:16:09 3:20:52 9:22:50
2:16:03 3:20:44 9:23:59
2:16:00 3:20:40 9:24:22
2:15:57 3:20:37 9:25:17
2:15:49 3:20:34 9:26:27
2:15:40 3:20:23 9:27:15
2:15:36 3:24:37 9:28:23
2:15:33 3:24:36 9:29:38
2:15:33 3:24:07 9:30:14
2:15:23 3:24:06 9:31:25
2:15:23 3:24:06 9:32:43
2:15:19 3:24:01 9:33:47
2:15:16 3:24:00 9:34:31
2:15:14 3:23:52 9:35:20
2:15:13 3:28:02 9:36:02
2:15:08 3:27:59 9:37:05
2:14:59 3:27:57 9:38:11
2:14:56 3:27:56 9:39:21
2:22:44 3:27:51 9:40:03
2:22:40 3:27:34 9:40:53
2:22:23 3:27:32 9:42:20
2:22:07 3:27:26 9:42:55
2:22:06 3:30:02 9:43:51
2:22:03 3:30:01 9:44:40
2:22:02 3:30:00 9:45:13
2:21:55 3:29:58 9:45:56
2:21:53 3:29:53 9:46:59
2:21:47 3:29:47 9:47:55
2:21:37 3:29:33 9:48:10
2:21:31 3:29:29 9:49:17
2:21:30 3:33:27 9:50:10
2:21:26 3:33:25 9:50:52
2:21:24 3:33:23 9:52:05
2:21:24 3:33:04 9:52:54
accion en cada una de
3. Pegue una imagen del Diagrama de Ishikawa
 Integrantes

1. Registre el valor de las compras realizadas

Mejora en estación
Jugada 1
Mejora en la administración
Mejora en estación
Jugada 2
Mejora en la administración
Mejora en estación
Jugada 3
Mejora en la administración
Mejora en estación
Jugada 4
Mejora en la administración
Mejora en estación
Jugada 5
Mejora en la administración
Valor total de las mejoras

2. Ingrese la información utilizada para calcular el tiempo (en meses) del retorno de los costos invertidos en las mejoras
Costo total de las compras
Horas Día
Valor de ingreso por persona
Promedio clientes atendidos al Día
Tiempo de retorno de inversión (en meses)

3. Registre los Indicadores Finales de la empresa

Empresa Indicadores Finales de La empresa
SPA 0.00%
Recepción
Zona de hidromasaje
Salón de los espejos y Yoga
Saunas
Sala de Zumba
Gimnasio y Fitness
Sala de masajes
Baños

4. Registre la media, el rango y los limites para las Cartas de Control X-R de las 8 estaciones

Utilice los valores masrcados con naranja en la sección 6 como muestra aleatoria para contruir sus cartas de control X y

SPA Media
Recepción
Zona de hidromasaje
Salón de los espejos y Yoga
 Saunas
Sala de Zumba
Gimnasio y Fitness
Sala de masajes
Baños

5. Análisis, conclusiones y/o recomendaciones finales, orientadas al control de la calidad, sobre la simulación.

6. Copie y pegue todos los datos de los tiempos de servicio de las 8 estaciones
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800
 Número Nombres y Apellidos
1 Sandra Milena Vargas Garcia
2 Laura Daniela Bustamante C
3 Tiffany Yineth Bernal Lopez
4 Paola Andrea Alvarez Lievano
5

de los costos invertidos en las mejoras

$0
7
25

Indicadores Iniciales Crecimiento Porcentual

28.89%
21.54%
36.25%
35.95%
32.02%
42.92%
38.33%
35.25%
17.72%

para contruir sus cartas de control X y R de cada una de las estaciones

MEDIA
Rango Limite superior X
calidad, sobre la simulación.

Zona de hidromasaje Salón de los espejos y Yoga

Usuario Poli (sin @poligran.edu.co)
Savargas30
labustamante1
tibernal
paalvarez9

Asegurese de presentar toda la información numérica en el formato correspondiente.

Es decir, los valores deben ser operables. Tenga en cuenta el formato regional de su
computador para separar los decimales (este puede ser un punto o una coma,
dependiendo de cada equipo)

MEDIA RANGO
Limite central X Limite inferior X Limite superior R Limite central R
Saunas Sala de Zumba Gimnasio y Fitness Sala de masajes
ANGO
Limite inferior R
Baños