Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Simulacion de Teoria de Colas en Estaciomaniento
Simulacion de Teoria de Colas en Estaciomaniento
FACULTAD DE INGENIERÍA
ESCUELA DE SISTEMAS
NÚCLEO BARCELONA
1.2 Objetivos
1.3 Justificación
4.1 Conclusiones
4.2 Recomendaciones
RESUMEN
A Personal de caja
λ
Po= 1−( μ )
Factor de utilización:
λ
ρ= μ
(λ)2
Lq=
μ ( μ− λ)
λ
L = μ−λ
λ
Wq= μ ( μ− λ)
RECOLECCIÓN DE DATOS
Día 1 (Caja 1)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:07:36 p.m. 07:36 456
2 08:08:48 p.m. 01:12 72
3 08:09:02 p.m. 00:14 14
4 08:09:07 p.m. 00:05 5
5 08:11:06 p.m. 01:59 119
6 08:13:47 p.m. 02:41 161
7 08:16:04 p.m. 02:17 137
8 08:16:09 p.m. 00:05 5
9 08:16:13 p.m. 00:04 4
10 08:18:20 p.m. 02:07 127
11 08:19:23 p.m. 01:03 63
12 08:20:17 p.m. 00:54 54
13 08:20:19 p.m. 00:02 2
14 08:21:15 p.m. 00:56 56
15 08:24:13 p.m. 02:58 178
16 08:25:12 p.m. 00:59 59
17 08:26:11 p.m. 00:59 59
18 08:26:37 p.m. 00:26 26
19 08:27:29 p.m. 00:52 52
20 08:27:48 p.m. 00:19 19
21 08:28:55 p.m. 01:07 67
22 08:29:00 p.m. 00:05 5
23 08:33:18 p.m. 04:18 268
24 08:35:21 p.m. 02:03 123
25 08:37:19 p.m. 01:58 118
26 08:38:06 p.m. 00:47 47
27 08:38:09 p.m. 00:03 3
28 08:39:16 p.m. 01:07 67
29 08:41:18 p.m. 02:02 122
30 08:41:24 p.m. 00:06 6
31 08:41:55 p.m. 00:31 31
32 08:43:08 p.m. 01:13 73
33 08:45:07 p.m. 01:59 119
34 08:47:21 p.m. 02:14 134
35 08:49:32 p.m. 02:11 131
36 08:49:37 p.m. 00:05 5
37 08:50:40 p.m. 01:03 63
38 08:50:51 p.m. 00:11 11
39 08:51:12 p.m. 00:21 21
40 08:53:03 p.m. 01:51 111
41 08:53:19 p.m. 00:16 16
42 08:54:00 p.m. 00:41 41
43 08:55:18 p.m. 01:18 78
44 08:56:07 p.m. 00:49 49
45 08:59:17 p.m. 03:10 190
46 08:59:41 p.m. 00:24 24
47 08:59:56 p.m. 00:15 15
48 09:03:07 p.m. 04:11 251
49 09:04:03 p.m. 00:56 56
50 09:04:12 p.m. 00:09 9
Día 2 (Caja 1)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:07:40 p.m. 07:40 460
2 08:07:49 p.m. 00:09 9
3 08:08:03 p.m. 00:14 14
4 08:08:09 p.m. 00:06 6
5 08:08:19 p.m. 00:10 10
6 08:09:00 p.m. 00:41 41
7 08:11:08 p.m. 02:08 128
8 08:13:07 p.m. 01:59 69
9 08:14:28 p.m. 01:21 81
10 08:15:23 p.m. 00:55 55
11 08:18:30 p.m. 03:07 187
12 08:20:12 p.m. 01:42 102
13 08:20:35 p.m. 00:23 23
14 08:23:37 p.m. 03:02 183
15 08:25:41 p.m. 02:04 124
16 08:25:50 p.m. 00:09 9
17 08:26:01 p.m. 00:11 11
18 08:28:33 p.m. 02:32 152
19 08:29:44 p.m. 01:11 71
20 08:29:49 p.m. 00:05 5
21 08:29:53 p.m. 00:04 4
22 08:30:07 p.m. 00:14 14
23 08:34:19 p.m. 04:12 252
24 08:34:43 p.m. 00:24 24
25 08:37:15 p.m. 02:32 152
26 08:38:03 p.m. 00:48 48
27 08:38:49 p.m. 00:46 46
28 08:39:50 p.m. 01:01 61
29 08:42:37 p.m. 02:47 167
30 08:46:40 p.m. 04:03 243
31 08:47:03 p.m. 00:23 23
32 08:47:19 p.m. 00:16 16
33 08:49:13 p.m. 01:54 114
34 08:50:06 p.m. 00:53 53
35 08:50:09 p.m. 00:03 3
36 08:51:15 p.m. 01:06 66
37 08:52:13 p.m. 00:58 58
38 08:53:18 p.m. 01:05 65
39 08:53:24 p.m. 00:06 6
40 08:55:25 p.m. 02:01 121
41 08:57:16 p.m. 01:51 111
42 08:59:04 p.m. 01:48 108
43 08:59:18 p.m. 00:14 14
44 09:01:22 p.m. 02:04 124
45 09:02:20 p.m. 00:58 58
Día 3 (Caja 1)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:00:58 p.m. 00:58 58
2 08:01:10 p.m. 00:12 12
3 08:04:19 p.m. 03:09 189
4 08:04:30 p.m. 00:11 11
5 08:04:40 p.m. 00:10 10
6 08:05:15 p.m. 00:35 35
7 08:05:30 p.m. 00:15 15
8 08:06:30 p.m. 01:00 60
9 08:07:15 p.m. 00:45 45
10 08:07:30 p.m. 00:15 15
11 08:07:45 p.m. 00:15 15
12 08:07:59 p.m. 00:14 14
13 08:08:40 p.m. 00:41 41
14 08:09:30 p.m. 00:50 50
15 08:10:28 p.m. 00:58 58
16 08:10:29 p.m. 00:01 1
17 08:10:36 p.m. 00:07 7
18 08:11:37 p.m. 01:01 61
19 08:12:50 p.m. 01:13 73
20 08:13:12 p.m. 00:22 22
21 08:13:19 p.m. 00:07 7
22 08:14:20 p.m. 01:01 61
23 08:14:35 p.m. 00:15 15
24 08:14:45 p.m. 00:10 10
25 08:15:48 p.m. 01:03 63
26 08:16:20 p.m. 00:32 32
27 08:16:35 p.m. 00:15 15
28 08:16:39 p.m. 00:04 4
29 08:16:44 p.m. 00:05 5
30 08:17:19 p.m. 00:35 35
31 08:17:29 p.m. 00:10 10
32 08:17:49 p.m. 00:20 20
33 08:18:48 p.m. 00:59 59
34 08:19:07 p.m. 00:19 19
35 08:20:10 p.m. 01:03 63
36 08:20:19 p.m. 00:09 9
37 08:22:15 p.m. 01:56 116
38 08:22:35 p.m. 00:20 20
39 08:22:55 p.m. 00:20 20
40 08:30:10 p.m. 07:15 435
41 08:35:30 p.m. 05:20 320
42 08:39:40 p.m. 04:10 250
43 08:41:20 p.m. 01:40 100
44 08:44:23 p.m. 03:03 183
45 08:45:40 p.m. 01:17 77
46 08:49:05 p.m. 03:25 205
47 08:52:15 p.m. 03:10 190
48 08:55:28 p.m. 03:13 193
49 08:57:14 p.m. 01:46 106
Día 4 (Caja 1)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:02:42 p.m. 02:42 162
2 08:03:32 p.m. 00:50 50
3 08:04:29 p.m. 00:57 57
4 08:06:36 p.m. 02:07 127
5 08:07:14 p.m. 00:38 38
6 08:07:24 p.m. 00:10 10
7 08:07:35 p.m. 00:11 11
8 08:10:29 p.m. 02:54 174
9 08:11:04 p.m. 00:35 35
10 08:13:24 p.m. 02:20 140
11 08:15:20 p.m. 01:56 116
12 08:17:20 p.m. 02:00 120
13 08:17:29 p.m. 00:09 9
14 08:18:49 p.m. 01:20 80
15 08:20:46 p.m. 01:57 117
16 08:22:31 p.m. 01:45 105
17 08:22:53 p.m. 00:22 22
18 08:23:09 p.m. 00:16 16
19 08:23:23 p.m. 00:14 14
20 08:25:21 p.m. 01:58 118
21 08:27:55 p.m. 02:34 154
22 08:29:18 p.m. 01:23 83
23 08:32:28 p.m. 03:10 190
24 08:32:37 p.m. 00:09 9
25 08:33:13 p.m. 00:36 36
26 08:35:41 p.m. 02:28 148
27 08:36:09 p.m. 00:28 28
28 08:37:36 p.m. 01:27 87
29 08:38:18 p.m. 00:42 42
30 08:38:19 p.m. 00:01 1
31 08:42:52 p.m. 04:33 273
32 08:44:22 p.m. 01:30 90
33 08:44:29 p.m. 00:07 7
34 08:46:29 p.m. 02:00 120
35 08:47:04 p.m. 00:35 35
36 08:48:17 p.m. 01:13 73
37 08:48:40 p.m. 00:23 23
38 08:50:46 p.m. 02:06 126
39 08:51:53 p.m. 01:07 67
40 08:52:10 p.m. 00:17 17
41 08:52:30 p.m. 00:20 20
42 08:53:05 p.m. 00:35 35
43 08:55:19 p.m. 02:14 134
44 08:56:25 p.m. 01:06 66
45 08:58:53 p.m. 02:28 148
Día 5 (Caja 1)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:04:22 p.m. 04:22 262
2 08:04:58 p.m. 00:36 36
3 08:05:21 p.m. 00:23 23
4 08:06:45 p.m. 01:24 84
5 08:08:40 p.m. 01:55 115
6 08:09:37 p.m. 00:57 57
7 08:12:07 p.m. 02:30 150
8 08:12:40 p.m. 00:33 33
9 08:16:21 p.m. 03:41 221
10 08:17:08 p.m. 00:47 47
11 08:17:21 p.m. 00:13 13
12 08:18:34 p.m. 01:13 73
13 08:20:07 p.m. 01:33 93
14 08:21:36 p.m. 01:29 89
15 08:22:24 p.m. 00:48 48
16 08:22:58 p.m. 00:34 34
17 08:23:07 p.m. 00:09 9
18 08:23:22 p.m. 00:15 15
19 08:23:40 p.m. 00:18 18
20 08:24:43 p.m. 01:03 63
21 08:24:51 p.m. 00:08 8
22 08:25:26 p.m. 00:35 35
23 08:25:41 p.m. 00:15 15
24 08:26:24 p.m. 00:43 43
25 08:27:13 p.m. 00:49 49
26 08:27:18 p.m. 00:05 5
27 08:27:22 p.m. 00:04 4
28 08:27:25 p.m. 00:03 3
29 08:27:39 p.m. 00:14 14
30 08:29:22 p.m. 01:43 103
31 08:31:51 p.m. 02:29 149
32 08:31:54 p.m. 00:03 3
33 08:33:06 p.m. 01:12 72
34 08:33:26 p.m. 00:20 20
35 08:34:17 p.m. 00:51 51
36 08:34:35 p.m. 00:18 18
37 08:35:17 p.m. 00:42 42
38 08:36:53 p.m. 01:36 96
39 08:39:40 p.m. 01:47 167
40 08:40:19 p.m. 00:39 39
41 08:45:11 p.m. 04:52 292
42 08:47:27 p.m. 02:16 136
43 08:49:08 p.m. 01:41 101
44 08:52:52 p.m. 03:44 224
45 08:53:09 p.m. 00:17 17
46 08:55:47 p.m. 02:38 158
Día 1 (Caja 2)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:01:30 p.m. 01:30 90
2 08:02:45 p.m. 01:15 75
3 08:03:40 p.m. 00:55 55
4 08:03:48 p.m. 00:08 8
5 08:04:00 p.m. 00:12 12
6 08:04:15 p.m. 00:15 15
7 08:05:19 p.m. 01:04 64
8 08:05:40 p.m. 00:21 21
9 08:06:06 p.m. 00:26 26
10 08:07:40 p.m. 01:34 94
11 08:07:49 p.m. 00:09 9
12 08:08:03 p.m. 00:14 14
13 08:08:19 p.m. 00:16 16
14 08:09:00 p.m. 00:41 41
15 08:11:08 p.m. 02:08 128
16 08:13:07 p.m. 01:59 119
17 08:14:28 p.m. 01:21 81
18 08:15:23 p.m. 00:55 55
19 08:18:30 p.m. 03:07 187
20 08:20:12 p.m. 01:42 102
21 08:20:35 p.m. 00:23 23
22 08:23:37 p.m. 03:02 182
23 08:25:41 p.m. 02:04 124
24 08:25:50 p.m. 00:09 9
25 08:26:01 p.m. 00:11 11
26 08:28:33 p.m. 02:32 152
27 08:29:49 p.m. 01:16 76
28 08:29:53 p.m. 00:04 4
29 08:30:07 p.m. 00:14 14
30 08:34:19 p.m. 04:12 252
31 08:34:43 p.m. 00:24 24
32 08:37:15 p.m. 02:32 152
33 08:38:03 p.m. 00:48 48
34 08:38:49 p.m. 00:46 46
35 08:39:50 p.m. 01:01 61
36 08:42:37 p.m. 02:47 167
37 08:46:40 p.m. 04:03 243
38 08:47:19 p.m. 00:39 39
39 08:49:13 p.m. 01:54 114
40 08:50:06 p.m. 00:53 53
41 08:50:09 p.m. 00:03 3
42 08:51:15 p.m. 01:06 66
43 08:52:00 p.m. 00:45 45
44 08:52:46 p.m. 00:46 46
45 08:54:20 p.m. 01:34 94
46 08:55:03 p.m. 00:43 43
47 08:55:50 p.m. 00:47 47
48 08:57:10 p.m. 01:20 80
49 08:57:30 p.m. 00:20 20
50 08:58:20 p.m. 00:50 50
Día 2 (Caja 2)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:02:50 p.m. 02:50 170
2 08:04:38 p.m. 01:48 108
3 08:05:43 p.m. 01:05 65
4 08:07:10 p.m. 01:27 87
5 08:07:50 p.m. 00:40 40
6 08:07:55 p.m. 00:05 5
7 08:09:09 p.m. 01:14 74
8 08:10:31 p.m. 01:22 82
9 08:10:42 p.m. 00:11 11
10 08:11:59 p.m. 01:17 77
11 08:13:45 p.m. 01:46 106
12 08:14:42 p.m. 00:57 57
13 08:15:32 p.m. 00:50 50
14 08:19:17 p.m. 03:45 225
15 08:19:20 p.m. 00:03 3
16 08:20:11 p.m. 00:51 51
17 08:20:48 p.m. 00:37 37
18 08:21:38 p.m. 00:50 50
19 08:22:37 p.m. 00:59 59
20 08:25:08 p.m. 02:31 151
21 08:25:20 p.m. 00:12 12
22 08:26:16 p.m. 00:56 56
23 08:26:25 p.m. 00:09 9
24 08:26:38 p.m. 00:13 13
25 08:27:11 p.m. 00:33 33
26 08:27:30 p.m. 00:19 19
27 08:27:41 p.m. 00:11 11
28 08:28:11 p.m. 00:30 30
29 08:28:21 p.m. 00:10 10
30 08:29:08 p.m. 00:47 47
31 08:30:20 p.m. 01:12 72
32 08:31:35 p.m. 01:15 75
33 08:32:20 p.m. 00:45 45
34 08:34:22 p.m. 02:02 122
35 08:35:01 p.m. 00:39 39
36 08:35:03 p.m. 00:02 2
37 08:35:21 p.m. 00:18 18
38 08:36:12 p.m. 00:51 51
39 08:41:48 p.m. 05:36 336
40 08:42:39 p.m. 00:51 51
41 08:44:09 p.m. 01:30 90
42 08:45:00 p.m. 00:51 51
43 08:46:04 p.m. 01:04 64
44 08:46:12 p.m. 00:08 8
45 08:48:27 p.m. 02:15 135
46 08:49:55 p.m. 01:28 88
47 08:50:15 p.m. 00:20 20
48 08:50:50 p.m. 00:35 35
Día 3 (Caja 2)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:01:52 p.m. 01:52 112
2 08:02:48 p.m. 00:56 56
3 08:03:15 p.m. 00:27 27
4 08:04:58 p.m. 01:43 103
5 08:05:09 p.m. 00:11 11
6 08:06:36 p.m. 01:27 87
7 08:06:44 p.m. 00:08 8
8 08:07:30 p.m. 00:46 46
9 08:08:32 p.m. 01:02 62
10 08:10:27 p.m. 01:55 115
11 08:11:34 p.m. 01:07 67
12 08:12:33 p.m. 00:59 59
13 08:12:44 p.m. 00:11 11
14 08:13:06 p.m. 00:22 22
15 08:13:52 p.m. 00:46 46
16 08:14:37 p.m. 00:45 45
17 08:16:28 p.m. 01:51 111
18 08:17:05 p.m. 00:37 37
19 08:17:25 p.m. 00:20 20
20 08:17:51 p.m. 00:26 26
21 08:19:17 p.m. 01:26 86
22 08:20:22 p.m. 01:05 65
23 08:21:16 p.m. 00:54 54
24 08:21:36 p.m. 00:20 20
25 08:22:32 p.m. 00:56 56
26 08:22:55 p.m. 00:23 23
27 08:23:31 p.m. 00:36 36
28 08:25:21 p.m. 01:50 110
29 08:26:47 p.m. 01:26 86
30 08:27:33 p.m. 00:46 46
31 08:28:40 p.m. 01:07 67
32 08:29:14 p.m. 00:34 34
33 08:32:32 p.m. 03:18 198
34 08:33:00 p.m. 00:28 8
35 08:33:53 p.m. 00:53 53
36 08:36:09 p.m. 02:16 136
37 08:36:11 p.m. 00:02 2
38 08:36:19 p.m. 00:08 8
39 08:38:53 p.m. 02:34 154
40 08:40:42 p.m. 01:49 109
41 08:42:24 p.m. 01:42 102
42 08:42:30 p.m. 00:06 6
43 08:42:32 p.m. 00:02 2
44 08:43:07 p.m. 00:35 35
45 08:44:18 p.m. 01:11 71
46 08:44:58 p.m. 00:40 40
47 08:45:40 p.m. 00:42 42
48 08:51:25 p.m. 05:45 345
49 08:52:01 p.m. 00:36 36
50 08:54:23 p.m. 02:22 142
Día 4 (Caja 2)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra(mm:ss) Segundos
1 08:03:04 p.m. 03:04 184
2 08:03:05 p.m. 00:01 1
3 08:04:21 p.m. 01:16 76
4 08:04:35 p.m. 00:14 14
5 08:05:25 p.m. 00:50 50
6 08:05:28 p.m. 00:03 3
7 08:05:29 p.m. 00:01 1
8 08:07:48 p.m. 02:19 139
9 08:09:22 p.m. 01:34 94
10 08:11:09 p.m. 01:47 107
11 08:11:36 p.m. 00:27 27
12 08:11:51 p.m. 00:15 15
13 08:13:38 p.m. 01:47 107
14 08:15:01 p.m. 01:23 83
15 08:15:56 p.m. 00:55 55
16 08:17:23 p.m. 01:27 87
17 08:18:13 p.m. 00:50 50
18 08:18:38 p.m. 00:25 25
19 08:20:11 p.m. 00:33 33
20 08:22:04 p.m. 01:53 113
21 08:22:11 p.m. 00:07 7
22 08:23:10 p.m. 00:59 59
23 08:24:19 p.m. 01:09 69
24 08:24:29 p.m. 00:10 10
25 08:28:59 p.m. 04:30 270
26 08:30:02 p.m. 01:03 63
27 08:31:55 p.m. 01:53 113
28 08:32:33 p.m. 00:38 38
29 08:33:27 p.m. 00:54 54
30 08:34:02 p.m. 00:35 35
31 08:34:32 p.m. 00:30 30
32 08:35:41 p.m. 01:09 69
33 08:37:09 p.m. 01:28 88
34 08:37:45 p.m. 00:36 36
35 08:38:37 p.m. 00:52 52
36 08:38:44 p.m. 00:07 7
37 08:38:47 p.m. 00:03 3
38 08:39:20 p.m. 00:33 33
39 08:39:55 p.m. 00:35 35
40 08:41:57 p.m. 02:02 122
41 08:47:31 p.m. 06:34 334
42 08:48:06 p.m. 00:35 35
43 08:48:35 p.m. 00:29 29
44 08:50:12 p.m. 01:37 97
45 08:50:53 p.m. 00:41 41
Día 5 (Caja 2)
Clientes Horas de llegadas Tiempo transcurrido entre una llegada y otra (mm:ss) Segundos
1 08:03:05 p.m. 03:05 185
2 08:03:53 p.m. 00:48 48
3 08:04:08 p.m. 00:15 15
4 08:04:42 p.m. 00:34 34
5 08:05:41 p.m. 00:59 59
6 08:06:34 p.m. 00:53 53
7 08:07:58 p.m. 01:24 84
8 08:08:45 p.m. 00:47 47
9 08:08:59 p.m. 00:14 14
10 08:10:33 p.m. 01:34 94
11 08:11:28 p.m. 00:55 55
12 08:11:44 p.m. 00:16 16
13 08:12:22 p.m. 00:38 38
14 08:14:03 p.m. 01:41 101
15 08:14:30 p.m. 00:27 27
16 08:17:09 p.m. 02:39 159
17 08:18:24 p.m. 01:15 75
18 08:19:02 p.m. 00:38 38
19 08:20:25 p.m. 01:23 83
20 08:22:28 p.m. 02:03 123
21 08:26:11 p.m. 03:43 223
22 08:26:19 p.m. 00:08 8
23 08:26:36 p.m. 00:17 17
24 08:27:42 p.m. 01:06 66
25 08:28:03 p.m. 00:21 21
26 08:28:20 p.m. 00:17 17
27 08:28:36 p.m. 00:16 16
28 08:28:47 p.m. 00:11 11
29 08:30:00 p.m. 01:13 73
30 08:30:05 p.m. 00:05 5
31 08:30:56 p.m. 00:51 51
32 08:31:06 p.m. 00:10 10
33 08:32:47 p.m. 01:41 101
34 08:32:53 p.m. 00:06 6
35 08:34:23 p.m. 01:30 90
36 08:35:17 p.m. 00:54 54
37 08:35:27 p.m. 00:10 10
38 08:35:57 p.m. 00:30 30
39 08:38:25 p.m. 02:28 148
40 08:42:06 p.m. 03:41 221
41 08:42:39 p.m. 00:33 33
42 08:44:48 p.m. 02:09 129
43 08:45:53 p.m. 01:05 65
44 08:46:50 p.m. 00:57 57
45 08:47:59 p.m. 01:09 69
46 08:48:18 p.m. 00:19 19
47 08:51:40 p.m. 03:22 202
Formato de los servicios
Formato de servicio (Día 1 - Caja 1)
Clientes Hora de inicio de servicio Hora de finalización de servicio Duración de servicio Segundos
1 08:07:00 p.m. 08:11:05 p.m. 04:05 245
2 08:12:38 p.m. 08:16:47 p.m. 04:09 249
3 08:17:00 p.m. 08:20:58 p.m. 03:58 238
4 08:21:30 p.m. 08:24:20 p.m. 02:50 170
5 08:25:15 p.m. 08:30:18 p.m. 05:03 303
6 08:30:59 p.m. 08:33:39 p.m. 02:40 160
7 08:34:41 a.m. 08:38:19 p.m. 03:38 218
8 08:39:06 p.m. 08:43:25 p.m. 04:19 259
9 08:44:22 p.m. 08:47:38 p.m. 03:16 196
10 08:48:30 p.m. 08:51:10 p.m. 02:40 160
11 08:52:12 p.m. 08:55:07 p.m. 02:55 175
12 08:56:00 p.m. 09:00:12 p.m. 04:12 252
13 09:01:16 p.m. 09:03:46 p.m. 02:30 150
14 09:04:39 p.m. 09:06:40 p.m. 02:01 121
15 09:07:43 p.m. 09:11:15 p.m. 03:32 212
16 09:12:00 p.m. 09:16:41 p.m. 04:41 281
17 09:17:55 p.m 09:20:12 p.m. 02:17 137
18 09:21:09 p.m. 09:24:16 p.m. 03:07 187
19 09:25:01 p.m. 09:29:10 p.m. 04:09 249
20 09:30:13 p.m. 09:33:09 p.m. 02:56 176
Clientes Hora de inicio de servicio Hora de finalización de servicio Duración de servicio Segundos
Cálculos (Colas)
1
= 71,267 Seg/Cliente λ = 0,014031739 Cliente/Seg.
λ
1
=¿ 191,696 Seg/Cliente μ = 0,005216592 Cliente/Seg.
μ
n= 4
71,267 4 (
Pn = ( 191,696) 0,63 )=¿ 0,01196658 n≥0
71,267
Po= 1−( 191,696 )= 0,628229071
Factor de utilización:
71,267
ρ= 191,696 = 0,371770929
71,267
L = 191,696−71,267 = 0,591776067
71,267
Wq= 191,696(191,696−71,267) = 0,003087054 Hrs/Cliente =
11,11339747 Seg/Cliente
1
W = 191,696−71,267 = 0,008303647 Hrs/Cliente = 29,893132
Seg/Cliente
Parte III. Simulación de
sistema con Arena
Conclusiones