Gráfico de flujo

de Procesos

Angela Becerra

Stefania Cubillos

Lideres en Seguridad
Ocupacional
 1. Es una herramienta utilizada para
representar la secuencia e interacció n de
las actividades del proceso a través de
símbolos grá ficos. Los símbolos
proporcionan una mejor visualizació n del
funcionamiento del proceso, ayudando en

Que es? su entendimiento y haciendo la descripció n

del proceso má s visual e intuitivo.
En la gestió n de procesos, la herramienta
tiene como objetivo garantizar la calidad
y aumentar la productividad de los
trabajadores. Esto sucede pues la
documentació n del flujo de las actividades
hace posible realizar mejoras y aclara mejor
el propio flujo de trabajo.
2.  
 Historia
Este tipo de diagrama tiene su origen en 1920. En
1921, el ingeniero industrial y experto en rendimiento,
Frank Gilbreth Sr., presentó el "diagrama de flujo de
procesos" en la Sociedad Americana de Ingenieros
Mecá nicos (ASME – American Society of Mechanical
Engineers).  Durante muchas décadas siguientes, el
concepto se difundió en la ingeniería industrial, el á rea
de la manufacturació n e incluso en los negocios, en
forma de Diagramas de procesos de negocios, y en el
procesamiento de informació n, en forma de Diagrama
de flujos de dato y otros tipos de diagramas. 
 Documentar un proceso con el fin de lograr
1 una mejora en la comprensió n, el control de
calidad y la capacitació n de los empleados.

2 Estandarizar un proceso para obtener una

eficiencia y repetibilidad ó ptimas.

Propositos 3 Estudiar un proceso para alcanzar su

eficiencia y mejora. Ayuda a mostrar los
pasos innecesarios, e ineficiencias.

4 Crear un proceso nuevo o modelar uno

mejor.

Comunicar y colaborar con diagramas

5 que se dirijan a diversos roles dentro y
fuera de la organizació n.
Símbolos Para facilitar el entendimiento y aná lisis del
proceso, el diagrama utiliza una serie de símbolos
para representar las acciones y momentos del
de proceso. No es obligatorio el uso de todos los
símbolos, debiéndose utilizarlos de acuerdo con
Diagrama las necesidades de las actividades mapeadas. En
general, se puede decir que los símbolos de inicio
de flujo o fin del proceso y de toma de decisiones son los
má s utilizados.

Vea otros símbolos:

FIGURAS GEOMÉTRIAS Y
COMPONENTES
 Existen varios
tipos de
diagramas que
Usos y deben ser
Tipos utilizados en
diferentes
contextos, entre
ellos destacan los
modelos aquí
expuestos.
Programas para crear
Diagramas flujos

• 1 – LucidChart.
• 2 – Microsoft Visio.
• 3 – Creately.
• 4 – Pidoco.
• 5 – Google Docs.

• Característica favorita. Planes y precios.

 2012
Mercury is the closest
planet to the Sun

2014
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Evolution 2016
Venus has a beautiful name and is the
second planet from the Sun

2020
Saturn is the ringed one. It’s composed mostly
of hydrogen and helium
And Here
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 “Jupiter is a gas giant and the biggest planet in
our Solar System. It’s the fourth-brightest
object in the sky”
JENNA DOE, 32

What They “Venus has a beautiful name and is the second

Say About planet from the Sun. It’s terribly hot, even
hotter than Mercury”
HELENA PATTERSON,43
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hot. It’s full of iron oxide, which gives the
planet its reddish cast”
JOHN JAMES, 24
A Picture is Worth a
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 HELENA JAMES
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Meet the JOHN DOE

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Team
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