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Remote Monitoring,
Diagnostics & Analytics
Jenbacher session | User Conference San Diego
October 6th, 2015
GE Information—U.S. Government approval is required
prior to export from the U.S., re-export from a third country,
Imagination at work or release to a foreign national wherever located.
Agenda
• Introduction
• myPlant* RM&D packages
• myPlant* RM&D & analytics platform
• Connectivity, access and control
• Predictive analytics
• Launching myPlant* 2.0
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 3
Introduction
myPlant* is a web-based platform used by GE support personnel in the
24x7 Quick Response Centers to support GE customers.
Depending upon their access level, customers and service providers can
have access to myPlant.
*Trademark of General Electric Company
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 4
myPlant* overview for end customer and
service providers
myPlant for end customers myPlant for service providers
• Intended for end customers • Intended for service providers
with small fleets of engines maintaining large fleets of
engines
• Simple end customer sign up
with an invitation code • Administration delegated to
the service provider to manage
• End customer adds sites using visibility to fleet/rights for the
the engine XT level 10 password service provider users
from the engine commissioning
folder
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 5
myPlant 2.0 Packages
An evolution towards myPlant* 2.0
an Asset Performance Management solution
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 7
Value Proposition
Before After
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 8
myPlant* 2.0 Packages 2015
Customers and service provider – Jenbacher
2-Protect
1-Connect
Release: 2H15
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 9
myPlant* RM&D &
Analytics Platform
Easy sign up for a myPlant* account…
Invitation code
is required
Click to create a
new account
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 11
Customer adds sites to the new account…
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 12
Help and feedback…
“Need
Assistance” drop
down menu
Feedback site or
asset
corrections
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 13
Machine overview…
Additional “Region”
filter for service
providers to filter
large engine fleets
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 14
Asset details…
Engine Current
overview with operational data
current status:
• Running
• Available
• Tripped
• Blocked Data set trends –
• Offline
• Never
last 7 days
Connected
Operational data
– last 7 days
energy, operating
hours and starts
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 15
Detailed diagnostic trends: any data sets,
any timeframe…
Selections for
Engine messages
timeframe
(click to default
identify message
on chart)
Draw chart or
export data
Zoom into plotted
data sets
Selections any
data items
available Compare charts
with different time
ranges
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 16
Remote connection
to DIA.NE* WIN / XT4 control system…
Remote connection to
DIA.NE WIN/DIA.NE
XT4 client
Optionally enter
reason for
remote session
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 17
Manage Contacts for Notifications
Click “Manage
contacts” to
manage contacts
for an engine
Enter a filter to
quickly find a
contact
Select type of
notification
Details of event as
e-mail or SMS text
*Trademark of General Electric Company
message
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 18
At a glance view to asset running status for the
whole fleet…
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 19
Operational performance reporting for the
whole fleet…
Download result
into Excel
Select report type
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 20
Simply check browser pre-requisites for
connection to DIA.NE* WIN control system…
Documentation to
assist in
configuring
connection to
DIA.NE WIN
Identities any
changes to rectify
issues with
browser, ActiveX or
java configuration
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 21
Multi-language support…
Language selection
is based on browser
language settings
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 22
myPlant* Smartphone/Tablet support…
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 23
Dedicated myPlant* App for iPhone & Android
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 24
Connectivity, Access
and Control
Secure data transfer from engine to myPlant*
Internet
myPlant
The data transfer uses the same standard SSL encryption as banks
use for online transactions
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 26
Secure remote connection to engine
Access to current
and historical data
is controlled ?
Requests for remote
access to engine HMI
are controlled and
logged
Agent retrieves
request for remote
access and
Internet establishes secure
myPlant outbound tunnel
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 27
Predictive Analytics
myPlant* and predictive analytics running
together in a common architecture
24/7 Support
Internet
Customer UI
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 29
Smart Analytics: Adaptive algorithms predicting
component remaining useful life
1 Red line shows
ignition voltage increase
4 as the engine operating
hours increase
4 Predicted
component useful life is
the intersection of
predicted operating
hours and the ignition
voltage limit of 35kV
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 30
Smart Analytics: Early detection of component
anomalies within the data stream
1
The red line
highlights the anomaly
detected for the cylinder
head #19
2
2
The cluster of black
lines show relative
temperatures for the
remaining 23 cylinder
heads
1
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 31
Smart Analytics: Early detection of generator
bearing overheating with use of Kalman filter
1 Measured
temperature of both
generator bearings
2 Measured
2
coefficients on the
1 1
2
generator around the
bearings
3 Normal behaviour of
the generator
temperature
Measurement
4
and prediction have a
minimum deviation
4 Automated
3
detection of overheating
in the generator bearing
Measurement
and prediction deviate
significantly
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 32
Predictive analytics engage customer & product
support experts
Notify experts in GE’s Quick
1 Response Center / Excellence Center
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 33
Predictive analytics driving customer outcomes
Algorithm identified a deviation The field service technician The customer was protected from
between the measured and proactively exchanges the an unplanned , prolonged outage
predicted generator bearing generator bearing. After and potential damage to other
temperature. The Quick Response disassembly, the critical bearing components
Center validated the relevant data condition is confirmed
and immediately requested a field
technician on site
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 34
Outlook - Predictive analytics in myPlant*
Asset overview
of analytics Pre-configured
warnings and charts for
alerts analytic
validation
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 35
Launching myPlant* 2.0
myPlant* 2.0 Packages 2015
Customers and service provider – Jenbacher
2-Protect
1-Connect
Release: 2H15
Future Releases
• Asset Management: Oil & Coolant mgmt. + Services expert system
• Fleet Management: Fleet-level reliability, cooling circuit & exhaust gas reports
• Analytics: Performance Analytics Suite (Spark plug life predictor, Bearing health, Oil filter lifetime & consumption)
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 37
Experience myPlant* 2.0… TODAY!
Join us at the
Industrial Internet
booth!
Users Conference, San Diego | October 2015 © 2015 General Electric Company - All rights reserved 38
Questions?