Documentos de Académico
Documentos de Profesional
Documentos de Cultura
ITIL® v4 Foundation
ITIL® v3 Foundation
ITIL® v3 OSA (Operational Support and Analysis)
ITIL® v3 SOA (Service Offerings and Agreements)
ITIL® v3 PPO (Planning, Protection and Optimization)
ITIL® v3 RCV (Release, Control and Validation)
ITIL® v3 SS (Service Strategy)
ITIL® v3 SD (Service Design)
ITIL® v3 ST (Service Transition)
ITIL® v3 SO (Service Operation)
ITIL® v3 CSI (Continual Service Improvement)
ITIL® v3 MALC (Managing Across the Lifecycle)
ITIL® 4 Managing Professional Transition 40
ITIL® 4 Specialist: Create, Deliver and Support 24
ITIL® 4 Specialist: Drive Stakeholder Value 24
ITIL® 4 Specialist: High Velocity IT 24
ITIL® 4 Strategist: Direct, Plan and Improve 24
ITIL® 4 Leader: Digital & IT Strategy (Aún no publicado) -
AgileSHIFT®
Agile SCRUM Foundation 16
Scrum Master Certified (SMC®) 16
Scrum Developer Certified (SDC®) 16
Scrum Product Owner Certified (SPOC®) 16
Project Management Foundation
21
40
ISO/IEC 20000 Implementation 21
Internal Auditor in IT Service Management based on ISO/IEC 20000 24
TOGAF Bundle
Process Design and Implementation GLOBAL LYNX
IT Contracts and Outsourcing Management GLOBAL LYNX
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