Version 1.

Para mas informacion:

Por favor ir a la guía de la instalación
en el kit o ir al sitio
http://eportal.paccar.com en pestaña
de Servicio.
Issued: June 24, 2004
 Entrenamiento del ESA
tiempo estimado para completarlo – 2 horas
1. Electronic Service Analyst
2. Instalación del ESA
3. Antes de usar el ESA
4. Usando el ESA
a. Monitorear
b. Simular
c. Diagnosticar
d. Programar
5. Manejando el ESA
6. Tips
7. Soporte

1
Issued: June 24, 2004 ESA Version 1.0
 Electronic Service Analyst
Que es el ESA?
El “Electronic Service Analyst (ESA)”, es una
herramienta de diagnóstico basada en el PC
similar al CAT ET o Cummins INSITE.
Porque necesitamos el ESA?
ESA es necesitado para detectar códigos de falla
y para diagnosticar la nueva instrumentación
electrónica.
Cuando necesitamos el ESA?
A partir del 2005. Cuando hay
problemas
Como trabaja el ESA?
El ESA se comunica a traves de un adaptador de
datos (DLA) a los componentes del NAMUX. El
técnico usará el ESA para leer los códigos de
falla almacenados en los componentes, verificar
la funcionalidad de los instrumentos, y
diagnosticar la causa de los problemas usando
2
Issued: June 24, 2004 ESA Version 1.0
la información en el e-portal (DealerNet).
 Instalación del ESA

• Por favor refierase a la guía de

instalación en el Kit ESA.
• Ver los CDs marcados como ESA,
NEXIQ, Proxim and USB adapter
(in USB kit).
• Completar la Instalación.

3
Issued: June 24, 2004 ESA Version 1.0
 Installing ESA Requires:
• ESA Kit
 Getting started
 Installation CDs
 DLA - Wireless Vehicle Link (WVL)
 802.11b Wireless Network Card
 9 pin Deutsch Diagnostic cable
 Installation Guide
 Serial cable
 USB adapter
 Carrying case
• A compatible PC
• Administrator rights to PC
• User name and password to access
http://eportal.paccar.com
• A license key (delivered by PACCAR)

4
Issued: June 24, 2004 ESA Version 1.0
 Kit de ESA
KIT
1. Estuche.
2. Cable serial.
3. Cable de módem Null (para enlace ISO)
4. Cable y adaptador de USB 2.0
5. Tarjeta inalámbrica 802.11b
6. Cable de diagnóstico Deutsch
de 9 pins
7. Adaptador de vínculo de datos WVL
8. Adaptador de enlace ISO lite Plus
9. CDs de instalación
10. Guía de instalación
11. Guía de referencia rápida de ESA

•A compatible PC
•Administrator rights to PC
•User name and password to access
http://eportal.paccar.com
•A license key (delivered by PACCAR)
5
Issued: June 24, 2004 ESA Version 1.0
 CURSO 401

Kit de ESA
1. Estuche.
2. Cable serial.
3. Cable de módem Null
(para enlace ISO)
4. Cable y adaptador de USB 2.0
5. Tarjeta inalámbrica 802.11b
6. Cable de diagnóstico Deutsch
de 9 pins
7. Adaptador de vínculo de
datos WVL
8. Adaptador de enlace ISO lite
Plus
9. CD de instalación
10. Guía de instalación
11. Guía de referencia rápida de
ESA
CAPACITACIÓN
DE VENTAS
 Minimum Recommended
PC Specification
• Pentium M4 1.7 GHz processor
• 512 MB RAM
• 300 MB available hard drive storage space
• Windows XP Pro
• Wireless network port available
• CD drive, USB port and 1024 x 768 screen
resolution
• Network connection
• Access to DealerNet

7
Issued: June 24, 2004 ESA Version 1.0
 DLA - Wireless Vehicle Link
• Una vez conectado al camión, el DLA or
Wireless Vehicle Link (WVL) suministra
mensajes entre el camión y el laptop via
a wireless link.

• El WVL y el computador están

configurados para comunicarse entre sí
UNICAMENTE. Esto no requiere de una
red inalámbrica local (local wireless
network).

• Esta configuración se ajusta durante la

instalación del ESA
8
Issued: June 24, 2004 ESA Version 1.0
 CURSO 401

DLA – Vínculo inalámbrico del vehículo

Una vez está conectado al conector
de diagnóstico Deutsch de 9 pins al
vehículo, el DLA o vínculo inalámbrico del
vehículo (WVL) entrega mensajes entre el
camión y la computadora portátil por
medio de un vínculo inalámbrico.
El WVL y la computadora están
configurados para comunicarse
únicamente entre sí. Esta funcionalidad no
requiere una red inalámbrica local.
Esta configuración o red se configura
durante la instalación de ESA.

CAPACITACIÓN
DE VENTAS
 CURSO 401

ESA Diagrama
Monitorea Simula

ICU

Recibe Envía
Señal Señal
Indicador

Sensores

CAPACITACIÓN
DE VENTAS
 Antes de Comenzar a Usar el ESA

• Usted deberá validar la licencia

• Ajustar las preferencias
• Conectar al camión
• Dar Servicio al camión usando el ESA

Las siguientes diapositivas muestran

como ajustar las preferencias y como
usar el ESA

11
Issued: June 24, 2004 ESA Version 1.0
 ¿Cómo iniciar?

Haga doble clic en el icono ESA

que aparece en el escritorio para
iniciar la aplicación

13
Issued: June 24, 2004 ESA Version 1.0
 Analista Electrónico de Servicio

Sección 2
Uso de ESA

Issued: June 24, 2004

¿Qué debe esperar en la Sección 2?

Al final de esta sección, usted sabrá:

Cómo elegir y conectar un adaptador de
vínculo de datos
Cómo navegar en el programa para:
Leer códigos de falla (DTC),
supervisar, simular y programar
indicadores opcionales para leer fallas
Dónde encontrar información más
detallada sobre fallas
15
Issued: June 24, 2004 ESA Version 1.0
 Validar la Licencia/Ajustar
Preferencias
1. Enter License Key
2. Set Language 1.1.
3. Optional settings 2. 2.
4. Select Manufacturer 3.
5. Set Units
3.
6. Select DLA Type 4. 4,
5. 5.
7.Accept Protocol
6.
8. Click Save and Exit 6. 7.

8.

NOTE:16 License Key is sent in separate letter or

Issued: June 24, 2004 email from Kenworth ESA Version 1.0
 Optional - Set Password
Not recommended

1. 1. Installer sets
Password to
lockout changes to
settings on this
form
2. Click Save & Exit

2.

NOTE: Clicking Save and Exit closes ESA and is

25 to apply changes. Double click ESA icon
required
Issued: June 24, 2004 ESA Version 1.0
to start up the application.
 Change Admin Settings
When Password is Set

1.

Want to change admin settings. Change Units from

Standard to Metric
1. Click Tools Admin

26
Issued: June 24, 2004 ESA Version 1.0
 Enter Password
1.
3.

2.
1. Admin is asked for Password
2. Enter Password (it is case sensitive)
3. Click OK

27
Issued: June 24, 2004 ESA Version 1.0
 Forgot Password?
Screen 1 of 5

1.
2.

1. Forgot Password? Follow these easy

steps
2. Click cancel to close screen

28
Issued: June 24, 2004 ESA Version 1.0
 Forgot Password –
Use http://eportal.paccar.com to unlock
screen 2 of 5

1. 1. Click Tools
2. Click Reset Admin Password
3. Copy Machine Key

2.

3.

29
Issued: June 24, 2004 ESA Version 1.0
 Using ePortal to Unlock
Password
screen 3 of 5

1. 1. Log onto http://eportal.paccar.com

a. Navigate to Service Tab
b. Click Electronic Service Analyst
in left navigation
c. Click Administration
2. Click Reset Client Password
3. Enter Machine Key from ESA into Key
2. Code Box
a. Can copy & paste from ESA or
type it in
3. 4. Click on Generate Code

4.
3a.

30
Issued: June 24, 2004 ESA Version 1.0
 Copy/Paste Generated Code
screen 4 of 5

1. Copy Generated Code

2. Paste or type into New License Field
in Reset Password box in ESA
3. Click Save and Exit
Password Unlock is complete

1.

2. 3.

31
Issued: June 24, 2004 ESA Version 1.0
No Access to http://eportal.paccar.com
Unlock over the phone
4. 1.1. Call Local DIL Admin or Dealer
Services Group at 1-800-524-2405
2. Type New License Code given
3. Click Save and Exit
Admin Password is unlocked
4. Customize application as desired by
going back to Tools>Admin
2.
3.

32
Issued: June 24, 2004 ESA Version 1.0
 Adding External Application Links

33
Issued: June 24, 2004 ESA Version 1.0
 External Application Link

1.
1. Click External Applications
2. Type Application Name
3. Type or Paste Application
Path or URL

2. 4. Click Add
5. Click Save and Exit
3.

4.

34
Issued: June 24, 2004 ESA Version 1.0
 Uninstalling ESA
1.
2.

1. Click Tools
2. Click Admin

35
Issued: June 24, 2004 ESA Version 1.0
 Release License Prior to Uninstall
screen 1 of 2

2.
1.

3.

Removing ESA from your computer

• Click Release License Key
NOTE: License must be
• Click Release License Key removed from one
computer before it can be
• Click Save and Exit installed on another.
4.
If computer breaks or is
lost, call PACCAR Dealer
Services to get another
license key.
36
Issued: June 24, 2004 ESA Version 1.0
 Remove ESA from Computer
screen 2 of 2

1. Click Start>ControlPanel
2. Double Click Add orRemove
Programs
3. Click ESA
4. Click Remove

NOTE: Removes ESA from existing computer and

allows you to install on another at this site only
You need administrator rights to do this
It goes through a step by step uninstall program
37
Issued: June 24, 2004 ESA Version 1.0
 Administrative Settings Complete

• ESA has to restart to apply changes

• Click OK

NOTE: Application restart is needed to apply any

changed settings

38
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Connect
2.

1.

3.

1. Connect WVL to
truck under dash
– lock in place
2. Confirm WVL has
Power – look for
telltale on box
3. Click Connect
39
Issued: June 24, 2004 ESA Version 1.0
 Using ESA – License Expired

1.

1. License has Expired

2. Click Yes – to activate 2.

NOTE: ESA validates credentials to make sure

user has current updates and is valid user of the
tool
You see this message:
During first time installation
Access
40 to http:eportal.paccar.com from ESA has
Issued: June 24, 2004 ESA Version 1.0
exceeded 14 days
 Using ESA - Choose Wireless
Adaptor

1.

2.

1. Wireless connecting
2. Select correct device name match
serial number – look at label on
back of DLA (WVL)

41
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Connected

1. When you see this screen you

are connected
to the truck

1.
42
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Monitor
2.

1. Turn key to First On position

2. Click Monitor to watch gauge activity

NOTE: Engine doesn’t need to be running

43
Issued: June 24, 2004 ESA Version 1.0
 Monitoring

3.

2.

1.

1. Select gauges by checking box

2. Click Open
3. Drag gauges to desired position
4. Monitor gauge activity
44
Issued: June 24, 2004 ESA Version 1.0
 Create Component Filter
1.

1. Click Components

4. 2. Select all desired gauges

6.
2. 3. Click Save
3. a. Name Component Filter
b. Click OK
3b.
3a. 4. New Component filter is
available in dropdown menu
5. Select Filter from dropdown
6. Click Open to view
NOTE: You can select or create filters in either the Monitor
or Simulate mode
45
Issued: June 24, 2004 ESA Version 1.0
 Components – Change View
3.

4.

1. Select a gauge by clicking

2.
the adjacent check box
1.
2. Click Open to show the
gauges
3. If you want the
information displayed in a
list with just numbers,
click Change View.
4. Monitor Data View
NOTE: 46This feature is only available in Monitor mode. If
Issued: June 24, 2004 the ‘Edit Filter’ screen click has been closed, click1.0
ESA Version
‘Components’ to re-display
 Using ESA - Simulate
1.

5.

3.
2.

4.

Simulate – Turn Truck Ignition to first on position

1. Click Simulate
2. Select gauges or Telltale Light to Simulate
NOTE: Simulate
can’t be used if
engine is running
3. Click Open to display selection
4. Manipulate gauge by dragging the slider
47
Issued: June 24, 2004
5. Exit by clicking Close or ESA Version 1.0
 Using ESA – Diagnose
screen 1 of 3

1.

4.

2.

1. Click Diagnose
2. Review status: Active or Inactive
3.
3. Mouse Over DTC description for
more information
4. Additional detail is available on
ServiceNet NOTE: DealerNet requires username and password – see
local DIL admin if you need one
48
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Diagnose
screen 2 of 3

1.

2.

3.

1. Click ServiceNet
2. Enter username and password
3. Click Service Tab>ServiceNet
Search for further detail
NOTE: Call your DSM if you need help finding information
in ServiceNet
49
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Diagnose
screen 3 of 3

1.

1. Clear DTCs
2.2. Turn truck key to off and back to
First On position
3. Review next set of DTCs

NOTE:
50 Up to 15 DTCs can be displayed at a time
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Diagnose
1.
Session Logs
2.

1. Click Tools
2. Click View Session Log

51
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Diagnose
Session Logs

Session Log shows ESA Activity

for previous 30 days and may
provide additional diagnostic
history
1. • Click Print for paper copy

NOTE: PC must be connected to a printer to print session

log
52
Issued: June 24, 2004 ESA Version 1.0
 Enabling Optional Gauges

1.
2.

Enable optional gauges :

1. Select optional gauges
2. Choose Enable in drop down box
3. Click Program Settings to set

53
Issued: June 24, 2004 ESA Version 1.0
 Managing ESA

• Downloading Updates
• Ordering New Kits
• Ordering Replacement Parts

54
Issued: June 24, 2004 ESA Version 1.0
 Download Updates
1.

1. Updates Available icon

appears only when
updates available
2.
2. Select Yes - Download
happens
3. Click No - Download
postponed
3.
4. At eportal.paccar.com
login prompt put in
username and password
4.
NOTE: You can still use ESA while download is running
or you can do download at a more convenient time by
clicking Tools>Admin>Start Local Download
55
Issued: June 24, 2004 ESA Version 1.0
 Ordering Replacement Parts

1.
3.

1. Click ESA Home

2. Put in username
and password
4. 3. Click
2.
Service>Electroni
c Service Analyst
4. Click Order

NOTE: At NEXIQ/PACCAR page, place Order

You will be billed by PACCAR Parts
56
Issued: June 24, 2004 Make sure you are authorized to orderESA Version 1.0
 Tips

• Function Keys
• Help
• Additional Support

57
Issued: June 24, 2004 ESA Version 1.0
 Keyboard Navigation
Users can navigate ESA using the keyboard by using
Function, Alt, and arrow keys.

F1: Opens the application’s help file

F4: Connect
Ctrl + F4: Disconnect
F5: Monitor (opens monitor/simulate window)
F6: Diagnose (opens DTCs window)
F7: Program (opens Chassis Specific Parameters
window)
F8: Change View in the Monitor window between
illustrated dash and list
F9: Monitor
Ctrl + F9: Simulate
F10: Select dash components to view
F11: Start dash cluster test
Ctrl + F11: Stop dash cluster test
F12: Toggles user between open ESA windows
58
Issued: June 24, 2004 ESA Version 1.0
 Using ESA - Help
1.

1. Help is available for each of the functions.

Click the Help button for more detailed

application information.

59
Issued: June 24, 2004 ESA Version 1.0
 Additional Support

• Kenworth District Service

Managers and Kenworth Customer
Service
– Supports use of tool and trouble
code resolution
• PACCAR Dealer Services
– Supports application and IT issues

60
Issued: June 24, 2004 ESA Version 1.0
 End of ESA Training
Version 1.0

Issued: June 24, 2004