ACTIVIDAD 4

EVIDENCIA 2
“BUSINESS MEETING WORKSHOP”

CLAUDIA ROBAYO G

TECNOLOGÍA EN GESTIÓN LOGÍSTICA

SERVICIO NACIONAL DE APRENDIZAJE
SENA
2020
Business meeting workshop
Taller de reuniones de negocios
In a working setting, to be able to speak in a second language, English in
particular, is a must. It allows to manage technical processes and opens up new
business opportunities. This is the reason why, this time, the training and
complementary material focuses on meetings; and it gives, not only some
important meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.
En un entorno de trabajo, para poder hablar en un segundo idioma, el inglés en
particular es obligatorio. Permite administrar procesos técnicos y abre nuevas
oportunidades de negocios. Esta es la razón por la cual, esta vez, la capacitación
y el material complementario se centra en las reuniones; y ofrece, no solo algunas
expresiones de reuniones importantes, sino algunos consejos significativos sobre
la pronunciación. Ahora es tiempo de que demuestres tu aprendizaje a lo largo de
este taller.
1. Read the following verbs. Then, write its past form
Lee los siguientes verbos. Luego, escribe su forma pasada
VERBS PAST FORM VERBS PAST FORM
BEGIN began JOIN Joined
CLOSE Closed MOVE Moved
COMPLETE completed PRESENT Presented
COVER Covered RECEIVE Received
DELIVER Delivered STATE Stated
DEVELOP Developed VALUE Valued
DISCUSS discussed IS wast

The following dialogue. Then, fill in the gaps using the verbs on the previous
activity.
El siguiente diálogo. Luego, completa los espacios usando los verbos de la
actividad anterior.
BUSINESS MEETING DIALOGUE
DIÁLOGO DE ENCUENTRO DE NEGOCIOS
Begin the meeting with introductions with special attention paid to newcomers.
Comience la reunión con presentaciones con especial atención a los recién
llegados
Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.
Presidente de la reunión: si todos estamos aquí, comencemos. Antes que nada,
me gustaría que, por favor, se unan a mí para darle la bienvenida a Jack Peterson,
nuestro vicepresidente de ventas del área suroeste.
Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.
Jack Peterson: Gracias por recibirme, estoy deseando que llegue la reunión de
hoy.
Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
JOINED our team.
Presidente de la reunión: También me gustaría presentar a Margaret Simmons,
quien recientemente se unió a nuestro equipo.
2. REVIEWING PAST BUSINESS
REVISIÓN DE LOS NEGOCIOS PASADOS
It's a good idea to review past business shortly before moving on to the main topic
of discussion.
Es una buena idea revisar los negocios anteriores poco antes de pasar al tema
principal de discusión.
Meeting Chairman: We're here today to discuss ways of improving sales in rural
market areas. First, let's go over the report from the last meeting which was HELD
on June 24th. Right, Tom, over to you.
Presidente de la reunión: Estamos aquí hoy para analizar formas de mejorar las
ventas en las áreas del mercado rural. Primero, repasemos el informe de la última
reunión, que fue el 24 de junio. Bien, Tom, a ti.

Presidente de la reunión: Estamos aquí hoy para analizar formas de mejorar las
ventas en las áreas del mercado rural. Primero, repasemos el informe de la última
reunión, celebrada el 24 de junio. Bien, Tom, a ti.
Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We BEGAN the meeting by approving the changes in our sales reporting
system DISCUSSED on May 30th. After briefly revising the changes that will take
place, we MOVED on to a brainstorming session concerning after customer
support improvements.
You'll find a copy of the main ideas DEVELOPED and DISCUSSED in these
sessions in the photocopies in front of you. The meeting declared at 11.30.
BEGINNING THE MEETING
Make sure that everyone has an agenda of the meeting and stick to it.
Refer to the agenda from time to time during the meeting to keep the discussion on
track.
Meeting Chairman: Thank you Tom. So, if there is nothing else we need to discuss,
let's move on to today's agenda. Have you all RECEIVED a copy of today's
agenda? If you don't mind, I'd like to skip item 1 and move on to item 2: Sales
improvement in rural market areas. Jack has kindly agreed to give us a report on
this matter. Jack?

4. DISCUSSING ITEMS
Discuss items on the agenda making sure to paraphrase and clarify as you move
through the meeting.
Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round the
table first to get all of your input.
Alex Young: In my opinion, we have been focusing too much on urban customers
and their needs. The way I see things, we need to return to our rural base by
developing an advertising campaign to focus on their particular needs.
Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to
feel as important as our customers living in cities. I suggest we give our rural sales
teams more help with advanced customer information reporting.
Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?
Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.
Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database information on
all of our larger clients. We should be providing the same sort of knowledge on our
rural customers to our sales staff there.

Chris Morgan: Would you like to add anything, Tom?

Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation (Chris
presents his report). As you can see, we are developing new methods to reach out
to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the ideas we've
seen PRESENTED.
5. FINISHING THE MEETING
Close the meeting by summarizing what's been discussed and scheduling the next
meeting.
Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave
that to another time.
Jack Peterson: Before we close, let me just summarize the main points:
• Rural customers need special help to feel more VALUED.
• Our sales teams need more accurate information on our customers.
• A survey will be COMPLETED to collect data on spending habits in these areas.
• The results of this survey will be DELIVERED to our sales teams.
Meeting Chairman: Thank you very much Jack. Right, it looks as though we've the
main items Is there any other business?
Alex Young: Can we fix the next meeting, please?
Meeting Chairman: Good idea Donald. How does Friday in two weeks’ time sound
to everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone?
Excellent. I'd like to thank Chris
for coming to our meeting today. The meeting is CLOSED.
3. The previous dialogue doesn't include greetings at the beginning. Read
the dialogue againg and write the most appropriate greeting to start the
meeting.
El diálogo anterior no incluye saludos al principio. Lea el diálogo en curso y escriba
el saludo más apropiado para comenzar la reunión.
Good morning, I see with pleasant surprise that I count on the support of all the
people called to discuss the agenda previously sent to each one of you, therefore I
want to wish you success in this and in all future performances.
I would like you to join me in welcoming Jack Peterson, our vice president of sales
for the Southwest area. I also allow myself to introduce you to Margaret Simmons,
who recently joined our team. Welcome everyone.
Buenos días, veo con agradable sorpresa que cuento con el apoyo de todas las
personas convocadas para discutir la agenda previamente enviada a cada uno de
ustedes, por lo tanto, quiero desearles éxitos en este y en todos los desempeños
futuros.
Me gustaría que, por favor, se unan a mí para darle la bienvenida a Jack Peterson,
nuestro vicepresidente de ventas del área suroeste. Igualmente me permito
presentarles a Margaret Simmons, quien recientemente se unió a nuestro equipo.
Sean todos bienvenidos.