Hospitality Technology

Systems

© 2007, Educational Institute

 Objetivos

1. Describir las funciones basicas de un

sistema de PMS.
2. Identificar sistemas independientes
que trabajan con sistemas de PMS por
medio de Interfaces.
3. Describir las funciones basicas de un
sistema de POS

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 Objetivos
(continued)

4. Describir las funciones basicas de un

sistema de Sales & Catering
5. Identificar modulos de sistemas de
contabilidad.
6. Explicar los elementos que impactas los
conceptos de ecomerce en la industria de
hospitalidad.
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 Funciones de PMS
Modulo de Reservas
• Disponbilidad y Pronosticos
• Manejo de Reservas
• Confirmacion de Reservas
Modulo de habitaciones
• Estatus de Habitaciones
• Registro
• Asignacion de Habitaciones

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 Funciones de PMS
(continued)

Modulo de manejo de la
cuenta del huesped
• Mnejo de la Cuenta
• Monitoreo del Credito
• Monitoreo de transacciones

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 Interfaces de PMS comunes
• Central reservation system (CRS)
• Internet
• Sales and catering
• Point-of-sale
• Electronic payment processing
• Revenue management

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 Interfaces de PMS comunes
(continued)

• Back office accounting

• Call accounting
• Electronic locking systems
• Energy management
• Self-service devices

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 Funiciones de POS
• Despliega un menu
o Diferentes precios
o Diferentes periodos
o Diferentes outlets

• Aplica modicadores a los menus

• Agrupa elementos de un menu con un
precio
• Defina o enruta ordenes a una ubicacion

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 Funciones de POS
(continued)

• Permite introducir ordenes en periodos tardios

• Cuenta y resta elementos en el suministro
• Permite ordenar elementos de forma rapida
• Permite re ordenar facilmente rondas de
bebidas
• Permite realizar ordenes fuera del menu
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 Funciones relacionadas al pago
en POS
• Divide cargos en cheques
• Tranferir cheques de un mesero a otro
• Combina cheque para diferentes mesas o meseros
• Puede aplicar cargos de servicio
• Automaticamente puede agregar propina
• Reporta propinas por mesero

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 Funciones relacionadas al pago
en(continued)
POS
• Records settlement method
• Tracks voids, corrections, and adjustments
• Provides reports such as:
o Cashier shift balances
o Menu item sales analysis
o Server productivity

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 Sales and Catering—Group Sales
• Creates company master records, including
corporate subsidiaries
• Facilitates contact management
• Displays guestroom and function room
availability
• Creates and tracks group bookings
• Allows adjustment of contracted rooms
based on prior experience
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 Sales and Catering—
Function Rooms
• Records function room size/capacity
in different configurations
• Displays images of each function
room in typical configurations
• Displays function room availability in
graphic form
• Creates and tracks room bookings

© 2007, Educational Institute

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 Sales and Catering—
Function Rooms
(continued)

• Allows simple relocation of event from one

room to another
• Creates pick-lists of standard-priced menu items
• Manages requests for audiovisual and other
equipment
• Generates contracts and banquet event orders
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 Accounting Applications
Accounts Receivable Module
• Customer master file
• City ledger file
• Account aging file
Accounts Payable Module
• Vendor master file
• Invoice register file
• Check register file
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 Accounting Applications
Payroll Module
• Employee master file
• Payroll register file
• Government register file
Financial Reporting File
• General ledger
• Trial balance
• Financial statements

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 Accounting Applications
(continued)

Other Modules
• Inventory
• Purchasing
• Budgeting
• Fixed assets
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 E-Commerce Concepts
• Internet
• E-distribution channels
• Online reservation systems
• Enterprise systems
• Web-based applications
• Website development
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