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Step 1.

Define the Problem

Qué? Problem(s) PORTAR TELEFONO CELULAR SIN PERMISO


Cuando Fecha DE OCTUBRE DEL 2022
Hora 13:00 HORAS
Dónde Tiempo Relativo
Localización Física COATZACOALCOS
Localización del Proceso BASCULA
Impacto a los objetivos
Seguridad
Ambiental
Servicio al cliente
Regulaciones INGRESO DE CELULAR

Antigüedad 0/0
This incident $0
Frecuencia

Annualized Cost $0
Photos
Insert any pictures on this worksheet.

SE PRESENTA CARTA perforacion

COMPROMISO FIRMADA
POR EL TRABAJADOR
CÉSAR RINCÓN BELTRÁN

Carrete nuevo cambiado


Carrete dañado
Step 2. Analysis

Cause Map

FALTA POR PARTE DEL


TRABAJADOR EL CUAL EL TRABAJADOR INGRESO EL TELEFONO Y
INGRESA EL CELULAR SIN NO CONTABA CON AUTORIZACION PARA
CONTAR CON INGRESAR.
AUTORIZACION.

INCUMPLIMIENTO DE LAS INGRESO DEL


NORMAS DE SEGURIDAD DE CELULAR SIN
INNOPHOS AUTORIZACION

EL TRABAJADOR INGRESA DE MANERA


FALTA DE PRECAUCION POR ERRONEA EL EQIUPO CELULAR A LA
PARTE DEL TRABAJADOR PLANTA
Step 3. Solutions
Corrective Actions to be implemented
Since solutions control specific causes, every action item (solution) should correspond to a cause from the Cause Map. This provides continuity from the analysis to the action items. Only
those causes with action items (solutions) are listed in this table.

Verification
Responsable,
No. Causa Acción Correctiva Fecha Status (Check of
Nombre
effectiveness)

Se le realiza una carta responsiva al


involucrado, en la cual se compromete
1 Ingresar telefono sin contar permiso
a respetar y acatar las indicaciones y
Jonathan Yair Toledo Vega 10/24/2022 100%
normas del Centro de Trabajo.

Solicitar pase de contratista a personal Elaborar ACR en espera de revisión y


2 de vigilancia autorización
Jonathan Yair Toledo Vega 10/24/2022 100%

El involucrado deberá comprometerse a


3 Posible reincidencia
no reincidir en la acción.
Jonathan Yair Toledo Vega 10/24/2022 100%

Se le brinda platicas a personal en las


cuales se le explica que deben de
4 Difusion a personal
respetar las normas de la planta de
Jonathan Yair Toledo Vega 10/25/2022 100%
Innophos
Notes
Diagram
Use the drawing tools to add any diagram to this worksheet. Example objects
Delete these objects if they are not needed. (industrial)
Process Map Decision point
Copy and use as needed
Steps within a Task

YES

Process

NO
Investigation Action List
This tab is used to track specific information gathering or support tasks for the investigation.
The 'Solutions' tab will capture the action items that are selected by the investigation team.

No. Action Item Owner Date Created Due Date Status Completed
1
2
3
4
5
6

674539336.xlsx Info To Get Page 8 of 10


Click here for Excel® video tips on the web site

Quick Access Toolbar


The Quick Access Toolbar, found along the top of the screen, is the only toolbar that you are able to customize. Add any command to the Quick
Access Toolbar by right clicking on the icon and then click Add to Quick Access Toolbar.
 
Arrow Cursor - Select Objects
The arrow cursor allows you to select drawing objects. The arrow cursor is located by clicking on Home from the menu bar. The last group on the
ribbon is called Editing. Inside of Editing is a Find & Select icon with a drop down. Click on Select Objects (the arrow) to select it.
  
Drawing Tools
To access the drawing tools ribbon you first must select (click on) an object, such as a text box, on the worksheet. Notice when you select an object a
new tab, Drawing Tools: Format, is immediately added to the end of the menu bar. When you click on either Format or Drawing Tools the ribbon
changes to a drawing tools ribbon. Remember you must have an object selected on the worksheet to access the Drawing Tools tab.
 
Working with Text Boxes
Clicking on text within a box highlights that box with clear dots on each corner and side and a dotted border. Clear dots show a cursor so that text
can be edited. Clicking directly on the border of the box will turn the dots blue and the border solid. Blue dots are for selecting the entire box.
  
Moving Boxes
To move a box click on directly on the border, hold down the left mouse button and drag the box to the desired location. The box can also be moved
by clicking directly on the border and using the arrows on the keyboard to move the box up, down, left or right.
  
Copying Boxes
Left click directly on the border, hold the mouse down and drag the box to the desired location. Before releasing the left mouse button hold down
the Ctrl button on the keyboard. This is known as the Ctrl-Drag copy method.
  
Using Connectors
Use connectors to connect an object to another object. The connectors are located in the Insert tab in the Shapes drop-down menu. Click on the
Elbow Arrow Connector (the 5th item in the "Basics Shapes" section) to select.

Connect two objects by clicking and holding the left mouse button at the beginning connection point and then moving the cursor to the ending
connection point then releasing the mouse. The connector end is red when it is connected to a box and blue when it is not connected. The blue end
can be dragged to an object.
To insert multiple connectors, right click on the Elbow Arrow Connector icon from the Shapes drop-down menu and select Lock Drawing Mode. Left
click on the connector icon or press "Esc" to unlock.
Add to the Quick Access Toolbar – The Elbow Arrow Connector can be added to the Quick Access Toolbar by right clicking anywhere on the Quick
Access Toolbar. Click on Customize Quick Access Toolbar to open a new window. From the vertical menu on the left side of the window click on
Customize. Click the drop down at the top of the window labeled Choose Commands From and select All Commands. Use the scroll bar to move
down the alphabetical list to the Elbow Arrow Connector. Click on that connector then click the Add button in between the two columns. Click OK to
exit the window.
  
Selecting Multiple Objects
Hold down the shift key and left click on the each object you wish to add to the selection. This multiple selection using the shift key works for
selecting any object including lines.
 
Moving Boxes in a Straight Line
When moving a box hold down the shift key to move the box only at 90-degree angles: left, right, up or down. The shift button also works to copy
something in a straight line such as with the Ctrl-Drag copy method . This is the Shift-Ctrl-Drag method.
Aligning Boxes
Boxes can be aligned by moving them using the mouse or the arrows on the keyboard . Boxes can also be aligned by selecting two or more boxes
using the shift key and clicking on the Drawing Toolbar. From the fourth group (Arrange), click on the Align drop-down menu. You can align objects
horizontally to the left, center, or right, and vertically to the top, middle, or bottom. Align uses the extreme edge of the selected boxes for the chosen
alignment. Note: only use the shift key to select and align the boxes. Using the arrow cursor to select boxes and connectors will disconnect the
connectors from the boxes.
 
Zooming in and out
You can zoom in and out by selecting View on the menu bar and picking from the zoom options in the third group (Zoom). Or, you can use the zoom
counter in the bottom right corner of the screen.

If you have a wheel on your mouse, you can also zoom by holding the Ctrl key down as the wheel is moved forward or backward. The wheel on the
mouse can be set to zoom rather than scroll by right clicking anywhere on the Quick Access Toolbar. Select Customize Quick Access Toolbar. Click
Advanced from the vertical menu on the left side of the window that opens. The first section inside of Advanced is called Editing Options. The eighth
choice down is Zoom on roll with IntelliMouse. Check this box and hit OK at the bottom of the window.
Cause Map Examples
Heat Stress applied

3-Whys Stress exceeds


AND Fracture AND
strength
Why ? Why ? Why ?

Impact to Fire Fuel Strength


Strained muscle Lifted box from Sorting old
Safety
in back floor to table records
Goal

AND

COULD
Oxygen
Cause Map
Paper jam ?

5-Whys
Parallel Causes (a split)
Printer is not OR
functioning
This Cause Map shows how one effect
can require more than one cause.
Lifted box from Sorting old Out of paper ?
floor to table records
X was added to
Impact to tank
Failure Modes
Strained muscle Force on muscle OR
Safety AND
in back in back
Goal
Toner cartridge
Overfilled tank AND empty ?
Lifted with back
(not legs)
Tank had a OR
available
capacity of Y

No power ?

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