o Receptionist: Good afternoon, Miss. how can I help you?

(Buenas tardes,
señorita. ¿Cómo puedo ayudarle?)
o Anne: Yes, my name is Anne Fritz. I have a reservation for two. (Sí, mi nombre es
Anne Fritz. Tengo una reserva para dos).
o Receptionist: Let me see..... no, I can't find it. How long ago did you make the
reservation? (Déjeme ver....no no puedo encontrarlo ¿Hace cuanto hizo la
reserva?).
o Anne: a month ago. However, I don’t have the exact date (Hace un mes, sin
embargo, no Tengo la fecha exacta).
o Receptionist: Do you not know the exact date? (¿No Sabe la fecha exacta?).
o Anne: Yes, wait a minute i check my pone. Oh here it is, it was the 25th of May
(si, espera un momento reviso mi celular. Oh aquí esta, fue el 25 de Mayo).
o Receptionist: Ok, I found it. The problem was that someone forgot to write your
name on the main list. (Ok, lo he encontrado. El problema fue que alguien
olvidó escribir su nombre en la lista principal).
o Anne: Is everything in order? (¿Esta todo en orden?)
o Receptionist: Yes, ma'am. There's no problem. Although You must provide me
with the following information to finish registration (Sí, señora. No hay ningún
problema. Aunque debe proporcionarme la siguiente información para
terminar el registro).
o City and address where you live. (Ciudad y dirección donde vive)
o Anne: My Address is avenue 40, Number 24-24. I live in Cúcuta.
o Receptionist: what do you do for a living? (a que te dedicas)
o Anne: I am administrator ( yo soy administrator)
o Receptionist an emergency contact
o Anne: my husband, Pedro Suarez, your number is 3144002020
o Receptionist: How long are you planning to stay? (¿Cuanto tiempo piensan
quedarse?)
o Anne: Four days. (Cuatro días).
o Receptionist: Here is your key. The room number is 204. Thanks for choosing us
and enjoy your stay. (Aquí tiene su llave. La habitación es la 204. Gracias por su
preferencia y disfrute su estancia).
o Anne: thank you very much, Miss, you are very kind. (muchas gracias eres muy
amable)
o Receptionist: it is a pleasure for me (es un gusto para mi)
o Anne: How long have you been working here? (Hace cuanto trabajas aqui?)
o Receptionist: I have been working in this hotel for seven years (Tengo siete años
trabajando en este hotel)
o Anne: oh, Oh, great, I see you like your job very much.( Oh, estupendo, veo que
le gusta mucho su trabajo)
o Receptionist: Yes, I love my job, serving customers is my favorite activity,
although sometimes there are complicated customers, however, I can solve
difficult situations. (Si, me encanta mi trabajo, la atención al cliente es mi
actividad favorita, aunque a veces hay clientes complicados, sin embargo yo
puedo resolver situaciones difíciles)
o Anne: Excellent, you are very good at what you do.( Excelente, eres muy buena
en lo que haces)
o Anne: Where are you from? (de donde eres)
o Receptionist: II am from the city of bucaramanga, but my husband is from
cucuta, that's why I live here. . (Soy de la ciudad de bucaramanga, pero mi
esposo es de cucuta, por eso vivo aqui.)
o Receptionist: You from Cúcuta? tu eres de cucuta?
o Anne: No, I am from Cali, but for my work I travel every month to this city,
although I have family here, I like to stay in a hotel for my comfort. (No, yo soy
de cali, pero por mi trabajo viajo todos los meses a esta ciudad, auque aqui
tengo familia, me gusta hospedarme en un hotel por mi comodidad)
o Receptionist: You are always welcome, nice to meet you.( Siempres sera
bienvenida, un gusto en conocerte)
o Anne: Nice to meet you, too.( Un gusto en conocerte También)
Receptionist: Good afternoon, Miss. how can I help you?
Anne: Yes, my name is Anne Fritz. I have a reservation for two.
Receptionist: Let me see..... no, I can't find it. How long ago did you make the
reservation?
Anne: a month ago. However, I don’t have the exact date
Receptionist: Do you not know the exact date?
Anne: Yes, wait a minute i check my pone. Oh here it is, it was the 25th of May
Receptionist: Ok, I found it. The problem was that someone forgot to write your name
on the main list.
Anne: Is everything in order?
Receptionist: Yes, ma'am. There's no problem. Although You must provide me with the
following information to finish registration
City and address where you live.
Anne: My Address is avenue 40, Number 24-24. I live in Cúcuta.
Receptionist: what do you do for a living?
Anne: I am administrator
Receptionist an emergency contact
Anne: my husband, Pedro Suarez, your number is 3144002020
Receptionist: How long are you planning to stay?
Anne: Four days.
Receptionist: Here is your key. The room number is 204. Thanks for choosing us and
enjoy your stay.
Anne: thank you very much, Miss, you are very kind.
Receptionist: it is a pleasure for me
Anne: How long have you been working here?
Receptionist: I have been working in this hotel for seven years
Anne: oh, Oh, great, I see you like your job very much.
Receptionist: Yes, I love my job, serving customers is my favorite activity, although
sometimes there are complicated customers, however, I can solve difficult situations.
Anne: Excellent, you are very good at what you do.
Anne: Where are you from?
Receptionist: I am from the city of Bucaramanga, but my husband is from Cucuta,
that's why I live here.
Receptionist: Do you from Cúcuta?
Anne: No, I am from Cali, but for my work I travel every month to this city, although I
have family here, I like to stay in a hotel for my comfort.
Receptionist: You are always welcome, nice to meet you.
Anne: Nice to meet you, too.