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SNO KPI ID Service Level Group Service Level Number

301 KPI_NA_001 Network Availability SLA KPI

302 KPI_NA_002 Network Availability SLA KPI

303 KPI_NA_003 Network Availability SLA KPI

304 KPI_NA_004 Network Availability SLA KPI

305 KPI_NA_005 Network Availability SLA KPI

306 KPI_NA_006 Network Availability SLA KPI

307 KPI_NA_007 Network Availability SLA KPI

308 KPI_NA_008 Network Availability SLA KPI

309 KPI_NA_009 Network Availability SLA KPI

310 KPI_NA_010 Network Availability SLA KPI

311 KPI_NA_011 Network Availability SLA KPI

312 KPI_NA_012 Network Availability SLA KPI

313 KPI_NA_013 Network Availability SLA KPI

314 KPI_NA_014 Network Availability SLA KPI

315 KPI_NA_015 Network Availability SLA KPI

316 KPI_NA_016 Network Availability SLA KPI

317 Network Availability Monitoring

318 Network Availability Monitoring

319 Network Availability Monitoring

320 KPI_NP_004 2G SLA KPI

321 KPI_NP_007 2G SLA KPI

322 KPI_NP_005 2G SLA KPI

323 KPI_NP_006 2G SLA KPI

324 KPI_NP_023 2G SLA KPI

325 KPI_NP_022 2G SLA KPI

326 KPI_NP_034 2G SLA KPI

327 KPI_NP_036 2G SLA KPI

328 KPI_NP_035 2G SLA KPI

329 KPI_NP_037 2G SLA KPI

330 KPI_NP_049 2G SLA KPI

331 KPI_NP_050 2G SLA KPI

332 KPI_NP_001 3G SLA KPI

333 KPI_NP_002 3G SLA KPI

334 KPI_NP_003 3G SLA KPI

335 KPI_NP_015 3G SLA KPI

336 KPI_NP_013 3G SLA KPI


337 KPI_NP_009 3G SLA KPI

338 KPI_NP_008 3G SLA KPI

339 KPI_NP_014 3G SLA KPI

340 KPI_NP_010 3G SLA KPI

341 KPI_NP_011 3G SLA KPI

342 KPI_NP_012 3G SLA KPI

343 KPI_NP_026 3G SLA KPI

344 KPI_NP_027 3G SLA KPI

345 KPI_NP_024 3G SLA KPI

346 KPI_NP_025 3G SLA KPI

347 KPI_NP_028 3G SLA KPI

348 KPI_NP_029 3G SLA KPI

349 3G Monitoring

350 3G Monitoring

351 KPI_NP_059 3G SLA KPI

352 KPI_NP_060 3G SLA KPI

353 KPI_NP_061 3G SLA KPI

354 KPI_NP_062 3G SLA KPI

355 KPI_NP_056 3G SLA KPI

356 KPI_NP_038 3G SLA KPI

357 KPI_NP_039 3G SLA KPI

358 KPI_NP_040 3G SLA KPI

359 KPI_NP_041 3G SLA KPI

362 KPI_NP_057 3G SLA KPI

363 KPI_NP_058 3G SLA KPI

364 KPI_NP_065 3G SLA KPI

365 KPI_NP_064 3G SLA KPI

367 KPI_NP_017 4G SLA KPI

368 KPI_NP_069 4G SLA KPI

369 KPI_NP_070 4G SLA KPI

370 KPI_NP_031 4G SLA KPI

371 KPI_NP_033 4G SLA KPI

372 KPI_NP_055 4G SLA KPI

373 4G Monitoring

374 4G Monitoring

375 4G Monitoring

376 KPI_NP_067 4G SLA KPI

377 4G Monitoring

378 KPI_NP_020 4G SLA KPI


379 KPI_NP_044 4G SLA KPI

380 KPI_NP_045 4G SLA KPI

381 KPI_NP_046 4G SLA KPI

382 KPI_NP_047 4G SLA KPI

383 KPI_NP_048 4G SLA KPI

384 KPI_NP_018 4G SLA KPI

385 KPI_NP_021 4G SLA KPI

386 KPI_NP_068 4G SLA KPI

387 KPI_NP_071 4G SLA KPI

388 KPI_NP_063 4G SLA KPI

389 4G Monitoring

390 KPI_NP_016 4G SLA KPI

391 KPI_NP_019 4G SLA KPI

392 KPI_NP_030 4G SLA KPI

393 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %

Voice RAB Setup Success Rate (Network BH) %


PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %

% cells with Average RSSI (dBm) <= -95 dBm %

% of cells with LTE Success Ratio <99 % (Cell BH) %


LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21 11/8/21

Mon Tue Wed Thu Fri Sat Sun Mon


99.593 99.60 99.568 99.553 99.404 99.537 99.699 99.60 99.566

99.485 99.40 99.355 99.545 98.868 99.394 99.77 99.469 99.358

99.281 99.221 99.198 99.263 98.98 99.362 99.564 99.269 99.277

99.511 99.555 99.502 99.447 99.371 99.507 99.547 99.484 99.477

99.289 99.414 99.198 99.109 98.746 99.355 99.458 99.286 99.293

98.975 99.102 98.943 98.821 98.723 99.065 99.129 98.80 98.986

99.244 99.349 99.151 99.228 99.181 99.294 99.278 99.298 99.287

98.937 99.10 98.787 98.846 98.076 98.863 99.016 99.122 98.87

98.58 98.747 98.348 98.501 98.465 98.566 98.563 98.662 98.575

99.549 99.571 99.546 99.546 99.362 99.534 99.624 99.554 99.469

99.032 99.192 99.053 98.869 98.364 98.974 99.177 99.088 99.013

98.968 98.931 98.899 98.875 98.561 98.895 99.129 99.086 98.871

99.507 99.484 99.455 99.482 99.241 99.478 99.674 99.505 99.472

99.36 99.432 99.335 99.26 99.145 99.384 99.438 99.299 99.34

99.047 99.171 98.911 99.006 98.893 99.063 99.069 99.118 99.065

99.355 99.373 99.336 99.311 99.064 99.318 99.456 99.391 99.274

99.458 99.51 99.42 99.43 99.32 99.46 99.52 99.47 99.42

99.114 99.25 99.05 98.98 98.44 99.09 99.26 99.18 99.08

98.88 98.94 98.77 98.78 98.60 98.87 99.00 98.91 98.84

99.3 99.30 99.40 99.26 99.20 99.32 99.43 99.21 99.42

63.402 64.46 63.49 64.36 63.72 64.15 64.75 64.70 64.11

99.56 99.55 99.53 99.51 99.56 99.55 99.59 99.56 99.56

96.452 96.19 96.50 96.40 96.35 96.06 96.92 95.81 96.97

92.112 92.11 92.37 92.16 92.26 92.05 92.52 92.64 92.50

0.358 0.36 0.35 0.36 0.36 0.35 0.34 0.34 0.33

96.122 96.13 96.10 96.02 96.15 96.20 96.07 96.09 96.00

83.692 83.75 83.56 83.38 83.62 83.68 83.97 84.53 83.83

13.066 72.27 10.44 10.64 11.14 12.80 11.75 12.53 9.70

0.632 0.77 0.66 0.65 0.71 0.69 0.66 0.68 0.69

98.409 98.40 98.40 98.41 98.38 98.43 98.45 98.41 98.46

97.812 97.79 97.76 97.82 97.80 97.80 97.82 97.83 97.90

98.189 98.81 98.72 97.92 98.31 98.09 99.08 97.41 98.67

99.922 99.91 99.92 99.95 99.91 99.93 99.95 99.92 99.92

99.872 99.97 99.90 99.89 99.84 99.74 99.94 99.82 99.91

94.044 94.52 92.23 94.41 94.54 94.14 94.61 94.08 94.62

100.009 100.06 100.05 100.06 100.05 100.06 100.05 100.04 100.08


99.191 99.34 99.38 99.39 99.33 99.39 99.42 99.33 98.46

99.592 99.76 99.69 99.71 99.44 99.73 99.48 98.87 99.57

85.918 84.84 85.45 85.62 85.61 85.35 86.36 85.90 85.85

98.316 98.42 98.22 98.50 98.15 98.33 98.47 98.25 98.47

95.802 96.25 96.40 96.18 95.95 96.53 96.75 95.43 95.09

99.056 98.96 99.03 99.04 99.07 99.02 99.10 99.07 99.07

0.696 0.65 0.68 0.64 0.88 0.65 0.65 0.71 0.63

92.876 92.94 92.71 93.39 92.16 93.04 93.36 92.39 93.43

0.402 0.37 0.41 0.36 0.42 0.39 0.38 0.42 0.35

94.107 94.47 94.08 94.40 93.95 94.11 94.48 94.45 94.64

0.78 0.70 0.75 0.71 0.95 0.72 0.73 0.79 0.70

83.58 85.61 84.48 84.80 82.76 84.96 84.53 82.91 85.55

1.051 1.09 1.03 1.05 1.01 1.03 1.10 1.13 1.09

0.138 0.14 0.14 0.14 0.14 0.14 0.14 0.14 0.14

37.786 39.15 37.03 37.90 36.09 36.98 40.30 38.82 39.72

51.357 52.85 51.05 51.89 48.99 50.29 54.36 52.35 53.79

0.832 1.37 0.66 1.33 0.38 0.84 0.74 0.65 1.18

2.422 2.74 1.31 3.32 2.27 1.67 1.72 3.24 3.14

24.066 23.09 23.44 24.56 25.18 23.13 22.32 22.33 21.38

99.706 99.72 99.71 99.72 99.70 99.72 99.72 99.71 99.72

96.311 95.39 95.11 96.29 96.43 96.26 96.24 96.35 95.67

97.627 97.57 97.49 97.65 97.42 97.57 97.68 97.58 97.74

12.321 12.65 12.26 12.33 12.34 12.27 11.89 11.98 12.04

66.178 66.33 65.87 66.39 65.28 66.37 66.23 66.28 66.57

18.302 18.33 18.24 18.34 18.17 18.38 18.33 18.33 18.38

73.804 75.31 74.72 74.66 74.71 75.15 74.20 74.38 74.94

94.14 93.98 93.97 94.06 93.79 94.23 94.67 94.34 94.05

99.665 99.71 99.71 99.69 99.68 99.69 99.71 99.69 99.65

67.016 66.60 66.74 66.67 65.30 65.88 67.66 66.81 67.58

15.444 15.29 15.36 15.54 14.68 15.10 16.47 16.13 15.98

0.163 0.16 0.16 0.16 0.17 0.18 0.15 0.17 0.16

12.356 12.38 12.54 12.21 12.92 13.37 11.87 12.55 11.79

20,036.132 19798.12 19758.45 18817.77 19636.43 20305.25 20600.59 21117.59 19470.32

18,432.098 18195.031 18159.746 17305.14 18088.428 18694.016 18971.759 19444.392 17891.177

1,604.035 1603.09 1598.708 1512.633 1548.002 1611.238 1628.831 1673.198 1579.148

0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01

1.213 0.88 0.93 0.91 1.01 1.22 1.25 1.30 1.31

99.848 99.86 99.85 99.85 99.86 99.83 99.86 99.86 99.84

7.482 7.46 7.42 7.47 7.95 7.62 7.19 7.69 7.09


97.264 97.57 97.57 97.27 97.28 97.65 97.80 97.48 97.31

95.55 95.95 95.61 95.74 95.72 96.03 96.50 95.68 95.70

51.911 52.08 52.06 51.97 51.46 51.88 52.51 52.48 52.34

54.672 54.30 54.30 53.86 53.69 53.51 53.72 54.05 54.39

77.641 74.65 75.58 75.61 75.75 76.31 76.10 76.06 75.85

99.827 99.83 99.83 99.82 99.83 99.83 99.83 99.82 99.84

2.819 2.79 2.78 2.87 2.88 2.87 2.79 2.81 2.74

94.239 94.25 94.31 94.40 94.09 94.22 94.53 94.05 94.63

99.534 99.55 99.55 99.54 99.54 99.51 99.55 99.58 99.52

0.024 0.02 0.02 0.02 0.02 0.02 0.03 0.03 0.01

28.103 28.57 28.41 28.30 29.17 27.59 28.07 28.21 27.38

99.626 99.58 99.58 99.61 99.61 99.63 99.64 99.62 99.63

0.82 0.99 0.93 0.84 0.83 0.84 0.78 0.79 0.77

0.175 0.15 0.16 0.17 0.17 0.19 0.17 0.19 0.17

0.774 0.78 0.75 0.77 0.77 0.81 0.76 0.74 0.72


11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21 11/17/21

Tue Wed Thu Fri Sat Sun Mon Tue Wed


99.55 99.49 99.453 99.572 99.658 99.684 99.658 99.745 99.748

99.512 99.432 99.365 99.736 99.68 99.564 99.482 99.626 99.69

99.234 99.02 98.992 99.149 99.347 99.348 99.38 99.52 99.651

99.468 99.452 99.406 99.537 99.515 99.635 99.573 99.614 99.595

99.155 98.998 99.145 99.537 99.528 99.384 99.407 99.446 99.452

98.769 98.533 98.648 99.092 99.082 99.265 99.221 99.173 99.221

99.17 99.019 99.093 99.191 99.313 99.301 99.381 99.313 99.299

98.917 98.784 98.718 99.179 99.136 99.214 99.16 99.104 99.044

98.458 98.118 98.382 98.581 98.771 98.845 98.833 98.741 98.696

99.471 99.534 99.417 99.574 99.667 99.607 99.576 99.642 99.629

98.976 98.882 98.90 99.237 99.254 99.296 99.002 99.148 99.123

98.78 98.869 98.732 99.16 99.178 99.092 99.079 99.19 99.124

99.469 99.369 99.331 99.512 99.584 99.59 99.573 99.679 99.718

99.267 99.183 99.197 99.457 99.413 99.521 99.473 99.492 99.491

98.964 98.766 98.876 99.057 99.162 99.18 99.226 99.153 99.125

99.25 99.306 99.196 99.455 99.508 99.45 99.402 99.486 99.458

99.39 99.37 99.33 99.46 99.53 99.53 99.53 99.55 99.54

99.04 98.92 98.95 99.34 99.34 99.32 99.20 99.26 99.24

98.71 98.58 98.63 98.97 99.05 99.09 99.07 99.08 99.07

98.94 99.45 99.17 99.55 99.21 99.37 99.41 99.18 99.28

61.62 63.17 62.79 62.18 63.12 63.48 63.47 62.08 62.18

99.57 99.56 99.55 99.65 99.56 99.54 99.60 99.54 99.54

96.35 96.63 96.33 96.86 96.67 96.39 96.13 96.82 96.31

91.74 91.87 91.96 92.49 92.33 92.28 91.56 91.58 91.49

0.36 0.35 0.35 0.45 0.35 0.34 0.36 0.37 0.36

96.08 95.94 96.12 97.02 95.87 96.08 95.57 96.47 96.16

83.47 83.37 83.37 87.19 83.25 83.63 82.78 82.71 82.68

8.91 9.01 3.23 5.86 12.34 8.85 8.68 7.21 6.76

0.64 0.61 0.38 0.55 0.65 0.64 0.64 0.61 0.51

98.44 98.42 98.38 98.35 98.44 98.43 98.42 98.41 98.33

97.86 97.86 97.83 97.63 97.88 97.87 97.84 97.83 97.69

98.17 98.66 95.59 98.02 98.68 98.70 97.84 98.71 97.83

99.92 99.91 99.93 99.91 99.92 99.90 99.93 99.91 99.94

99.94 99.92 99.74 99.92 99.89 99.88 99.87 99.88 99.78

92.13 94.87 94.60 92.41 94.63 94.38 94.62 93.47 94.49

99.98 99.98 99.98 99.97 99.97 99.96 99.96 99.94 99.96


99.38 98.38 98.38 99.36 99.43 99.36 99.26 99.40 99.26

99.55 99.81 99.69 99.79 99.73 99.47 99.45 99.65 99.67

85.47 86.44 85.26 86.33 87.05 85.94 84.94 87.40 86.80

98.37 98.41 98.25 98.29 98.48 98.17 98.19 98.26 98.15

95.98 95.16 91.94 96.35 96.85 96.32 95.01 96.47 95.97

98.97 99.12 99.00 98.99 99.17 99.07 99.03 99.15 99.09

0.74 0.76 0.76 0.65 0.65 0.71 0.72 0.67 0.69

92.53 92.50 92.04 93.23 93.45 92.72 92.77 93.61 92.62

0.44 0.39 0.38 0.37 0.39 0.43 0.44 0.44 0.46

93.93 93.92 94.11 94.28 94.23 93.94 93.76 93.79 93.28

0.80 0.87 0.85 0.73 0.76 0.79 0.79 0.80 0.82

84.27 83.00 81.87 83.91 83.21 82.30 82.40 82.80 81.50

1.05 0.99 1.00 1.07 1.08 1.01 1.01 1.07 1.06

0.14 0.14 0.14 0.13 0.14 0.14 0.14 0.13 0.13

38.43 34.26 35.67 38.92 38.60 36.01 37.22 38.62 38.64

52.26 47.43 48.74 52.79 52.40 48.98 50.77 52.31 51.82

0.70 0.51 0.74 0.89 0.65 1.68 0.56 0.52 0.74

2.57 1.54 2.60 1.34 2.59 3.35 3.35 2.58 1.85

23.86 25.27 25.11 23.36 24.92 25.02 26.45 25.44 24.26

99.71 99.70 99.71 99.71 99.70 99.71 99.68 99.69 99.68

96.83 96.87 97.24 96.41 97.07 96.52 96.16 96.31 96.14

97.77 97.88 97.73 97.68 97.68 97.80 97.63 97.60 97.19

11.77 11.94 12.04 12.72 12.59 12.72 12.66 12.73 12.52

66.23 66.30 65.89 66.19 66.04 67.09 66.04 65.92 66.01

18.31 18.31 18.25 18.29 18.26 18.46 18.25 18.24 18.26

74.78 75.48 73.21 72.21 72.23 72.03 72.48 72.56 71.62

93.31 93.41 93.80 94.68 94.71 94.33 94.28 94.34 94.43

99.60 99.58 99.62 99.69 99.70 99.57 99.62 99.70 99.70

67.07 66.32 66.87 66.73 68.50 68.52 67.27 67.24 67.52

15.74 15.09 14.90 15.14 15.41 15.95 14.86 15.24 15.67

0.17 0.17 0.17 0.16 0.15 0.16 0.16 0.16 0.16

12.63 12.66 12.41 12.42 12.07 11.90 11.99 12.26 12.08

19635.15 19560.92 19965.77 20327.90 20484.37 20464.01 19978.74 20290.27 20402.59

18046.329 17968.549 18339.362 18703.198 18871.092 18851.548 18389.566 18665.723 18760.605

1588.817 1592.372 1626.41 1624.697 1613.276 1612.461 1589.178 1624.551 1641.986

0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01

1.26 1.29 1.30 1.31 1.37 1.41 1.32 1.26 1.29

99.85 99.85 99.84 99.85 99.85 99.85 99.84 99.84 99.84

7.69 7.62 7.60 7.37 7.51 7.47 7.44 7.42 7.19


97.26 97.64 97.80 97.57 97.64 92.74 97.72 97.56 97.62

96.01 95.78 96.35 95.74 96.11 90.56 96.02 95.26 95.59

51.71 51.80 51.79 51.81 51.76 52.44 51.67 51.30 51.42

54.61 54.56 54.76 55.13 55.39 56.12 55.60 55.70 55.73

77.13 77.04 77.41 79.65 80.27 80.02 80.12 80.94 81.40

99.81 99.83 99.83 99.83 99.83 99.83 99.81 99.83 99.83

2.90 2.86 2.91 2.83 2.78 2.68 2.85 2.79 2.79

94.36 94.12 94.32 93.92 94.25 94.11 94.09 94.10 94.31

99.54 99.52 99.52 99.54 99.52 99.55 99.51 99.51 99.52

0.03 0.03 0.02 0.04 0.03 0.03 0.01 0.03 0.02

26.97 28.22 27.94 27.88 27.67 27.99 28.20 28.71 28.47

99.63 99.63 99.63 99.65 99.64 99.64 99.64 99.64 99.64

0.77 0.81 0.81 0.81 0.79 0.79 0.83 0.77 0.79

0.20 0.18 0.18 0.17 0.18 0.18 0.17 0.18 0.17

0.79 0.83 0.80 0.75 0.78 0.74 0.76 0.81 0.80


SNO KPI ID Service Level Group Service Level Number

2 Core Capacity

3 Core Capacity

4 Core Capacity

5 Core Capacity

6 Core Capacity

7 Core Capacity

8 Core Capacity

9 Core Capacity

10 Core Capacity
11 Radio Capacity

12 Radio Capacity

13 Radio Capacity

14 Radio Capacity

15 Radio Capacity

16 Radio Capacity

17 Radio Capacity

18 Radio Capacity

19 Radio Capacity
20 Radio Capacity

21 Radio Capacity

23 Subscriber Data HLR Subs

24 Subscriber Data HLR Subs

25 Subscriber Data HLR Subs

26 Subscriber Data VLR Subs

27 Subscriber Data VLR Subs

28 Subscriber Data VLR Subs

33 KPI_NP_051 Radio Network Traffic - Voice

34 Radio Network Traffic - Voice

35 KPI_NP_052 Radio Network Traffic - Voice

36 Radio Network Traffic - Voice

37 KPI_NP_053 Data Volume

38 Data Volume

39 KPI_NP_054 Data Volume

40 Data Volume

41 Data Volume

42 Data Volume

43 Data Volume

44 Data Volume

45 KPI_NP_055 Data Volume

46 Data Volume

47 Data Volume

48 Data Volume

49 Data Volume

50 Data Volume
Service Levels / Service Level Names Measurement Period

Total HSS Capacity Count

No of GMSCs & MSCs Count

Total MSC Capacity (Erls)

No of MGWs Count

Total No of IGW_MSC (Nokia) Count

Total No of IGW_MGW (Nokia) Count

No of PGWs Count

No of MMEs Count

Total PDP Capacity Count


Total BSC Count

Total RNC Count

Total Sites - 2G Count

Active Sites - 2G Count

Locked Sites - 2G Count

Total Sites - 3G Count

Active Sites - 3G Count

Locked Sites -3G Count

Total Sites - 4G Count


Active Sites - 4G Count

Locked Sites - 4G Count

Registered Count

Un-Registered Count

Total HLR Count

Attached Count

Detached Count

Total VLR Count

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline MTD 11/1/21 11/2/21 11/3/21 11/4/21

Mon Tue Wed Thu

Operational Team K Subs 0 181800 181800 181800 181800 181800

Operational Team 0 34 34 34 34 34

Operational Team K Erl 0 1735 1735 1735 1735 1735

Operational Team 0 38 38 38 38 38

Operational Team 0 2 2 2 2 2

Operational Team 0 13 13 13 13 13

Operational Team 0 22 22 22 22 22

Operational Team 0 21 21 21 21 21

UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) :
72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP
Operational Team 0 (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity)

SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME


Operational Team 0 106 106 106 106 106

Operational Team 0 116 116 116 116 116

Operational Team 0 26657 26591 26591 26591 26591

Operational Team 0 None None None None None

Operational Team 0 None None None None None

Operational Team 0 20315 21780 21780 21780 21780

Operational Team 0 None None None None None

Operational Team 0 None None None None None

Operational Team 0 26999 26919 26919 26919 26919


Operational Team 0 None None None None None

Operational Team 0 None None None None None

My Com 0 1,348,065,491 79,075,485.00 79,060,698.00 79,000,255.00 79,149,635.00

My Com 0 798,058,524 48,764,490.00 48,005,009.00 47,951,774.00 47,657,112.00

My Com 0 2,146,124,015 127,839,975.00 127,065,707.00 126,952,029.00 126,806,747.00

My Com 0 16,945,483 980,313.00 992,106.00 1,042,989.00 1,012,374.00

My Com 0 17,089,934 994,084.00 1,007,689.00 1,042,649.00 1,051,134.00

My Com 0 755,529,477 44,460,462.00 44,435,424.00 44,433,980.00 44,446,078.00

My Com Erl 26,487,097 13,283,376.18 817034.77 809744.62 812592.10 802940.63

My Com Erl 0 1,821,168.863 110894.976 112180.347 111089.167 109397.472

My Com Erl 25,602,303 6,982,756.38 454142.93 440716.44 438435.43 425666.70

My Com Erl 0 930,191.86 60470.43 59085.33 58375.71 57973.51

My Com TB 119 247.18 13.61 13.99 14.03 13.70

My Com TB 0 13.233 0.747 0.762 0.737 0.763

My Com TB 3,092 8,643.8 550.86 537.01 538.38 527.08

My Com TB 0 7,568.83 483.27 470.32 471.39 461.86

My Com TB 0 1,074.95 67.58 66.69 66.99 65.22

My Com TB 0 562.403 36.762 35.42 35.278 35.848

My Com TB 0 486.74 31.95 30.66 30.58 31.01

My Com Tb 0 75.67 4.81 4.76 4.70 4.84

My Com TB 225,873 340,614.24 19798.12 19758.45 18817.77 19636.43

My Com TB 0 21,422.991 1253.301 1249.829 1259.211 1268.906

My Com TB 0 313,345.661 18195.031 18159.746 17305.14 18088.428

My Com TB 0 19,535.005 1142.52 1139.243 1147.818 1158.171

My Com TB 0 27,268.596 1603.09 1598.708 1512.633 1548.002

My Com TB 0 1,887.985 110.781 110.586 111.393 110.735


11/5/21 11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21

Fri Sat Sun Mon Tue Wed Thu Fri Sat

181800 181800 181800 181800 181800 181800 181800 181800 181800

34 34 34 34 34 34 34 34 34

1735 1735 1735 1735 1735 1735 1735 1735 1735

38 38 38 38 38 38 38 38 38

2 2 2 2 2 2 2 2 2

13 13 13 13 13 13 13 13 13

22 22 22 22 22 22 22 22 22

21 21 21 21 21 21 21 21 21

UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) : UGW (21) :
72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP
(HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity)

SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME SGSN-MME


106 106 106 106 106 106 106 106 106

116 116 116 116 116 116 116 116 116

26591 26591 26591 26657 26591 26591 26657 26657 26657

None None None None None None None None None

None None None None None None None None None

21780 21780 21780 20315 21780 21780 20315 20315 20315

None None None None None None None None None

None None None None None None None None None

26919 26919 26919 26999 26919 26919 26999 26999 26999


None None None None None None None None None

None None None None None None None None None

79,078,181.00 79,147,698.00 79,227,743.00 79,072,053.00 79,357,206.00 79,278,765.00 79,374,109.00 79,496,587.00 79,566,424.00

47,575,876.00 47,372,153.00 47,207,609.00 47,297,653.00 46,843,798.00 46,905,712.00 46,551,920.00 46,314,269.00 46,106,689.00

126,654,057.00 126,519,851.00 126,435,352.00 126,369,706.00 126,201,004.00 126,184,477.00 125,926,029.00 125,810,856.00 125,673,113.00

998,809.00 936,923.00 1,047,527.00 946,157.00 996,078.00 1,002,007.00 1,024,329.00 982,194.00 1,009,460.00

1,013,324.00 928,108.00 1,048,918.00 942,956.00 1,003,070.00 1,020,403.00 1,036,407.00 984,146.00 993,966.00

44,124,118.00 44,139,118.00 44,070,076.00 44,129,082.00 44,526,390.00 44,539,614.00 44,607,501.00 44,628,108.00 44,612,620.00

809586.07 789755.03 784966.96 773492.28 786108.72 794248.56 801667.04 520901.05 778134.37

110194.353 106667.695 107353.215 106613.865 108301.912 109845.753 110256.91 74423.087 105802.473

431617.08 420295.05 418927.40 431860.87 415458.69 422595.84 412845.00 387421.27 381378.75

57617.52 55189.97 55795.29 58003.28 55942.69 56307.42 54285.69 51013.63 49934.83

14.32 13.86 13.74 12.94 14.51 15.47 15.15 12.45 15.29

0.765 0.728 0.732 0.697 0.771 0.815 0.816 0.643 0.804

561.48 547.18 554.81 523.55 491.15 519.84 504.69 475.89 468.49

493.74 480.91 486.69 458.89 429.54 452.39 439.81 416.39 410.50

67.73 66.26 68.12 64.67 61.61 67.45 64.88 59.50 57.99

36.252 35.052 35.33 34.956 32.805 33.578 32.343 30.562 29.88

31.58 30.50 30.63 30.35 28.34 28.75 27.80 26.52 25.86

4.67 4.55 4.70 4.61 4.47 4.83 4.54 4.04 4.02

20305.25 20600.59 21117.59 19470.32 19635.15 19560.92 19965.77 20327.90 20484.37

1259.378 1264.981 1262.835 1239.305 1234.326 1250.323 1255.84 1272.365 1254.75

18694.016 18971.759 19444.392 17891.177 18046.329 17968.549 18339.362 18703.198 18871.092

1148.985 1154.293 1152.546 1128.398 1124.195 1137.867 1143.494 1160.898 1145.431

1611.238 1628.831 1673.198 1579.148 1588.817 1592.372 1626.41 1624.697 1613.276

110.392 110.688 110.288 110.907 110.131 112.457 112.346 111.466 109.318


11/14/21 11/15/21 11/16/21 11/17/21

Sun Mon Tue Wed

181800 181800 181800 181800

34 34 34 34

1735 1735 1735 1735

38 38 38 38

2 2 2 2

13 13 13 13

22 22 22 22

21 21 21 21

UGW (21) : UGW (21) : UGW (21) : UGW (21) :


72000 kPDP 72000 kPDP 72000 kPDP 72000 kPDP
(HW Capacity) (HW Capacity) (HW Capacity) (HW Capacity)

SGSN-MME SGSN-MME SGSN-MME SGSN-MME


106 106 106 106

116 116 116 116

26657 26657 26657 26657

None None None None

None None None None

20315 20315 20315 20315

None None None None

None None None None

26999 26999 26999 26999


None None None None

None None None None

79,528,120.00 79,368,097.00 79,623,352.00 79,661,083.00

46,045,891.00 46,160,479.00 45,761,805.00 45,536,285.00

125,574,011.00 125,528,576.00 125,385,157.00 125,197,368.00

1,014,737.00 991,258.00 989,747.00 978,475.00

1,035,577.00 1,015,911.00 994,701.00 976,891.00

44,543,562.00 44,600,052.00 44,627,150.00 44,606,142.00

771011.72 799026.40 799410.65 832755.21

106098.53 108263.57 109351.458 114434.08

378535.58 383767.28 370270.00 368822.07

50748.84 50911.41 49414.63 49121.68

16.46 15.57 16.02 16.07

0.935 0.814 0.844 0.86

477.54 473.50 449.19 443.16

416.81 414.82 393.50 388.00

60.73 58.68 55.69 55.16

30.212 30.197 29.252 28.676

25.96 26.09 25.34 24.82

4.25 4.11 3.92 3.85

20464.01 19978.74 20290.27 20402.59

1253.804 1270.922 1284.118 1288.797

18851.548 18389.566 18665.723 18760.605

1145.425 1160.017 1171.107 1174.597

1612.461 1589.178 1624.551 1641.986

108.38 110.906 113.011 114.20


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

487 KPI_NA_001 Network Availability SLA KPI

488 KPI_NA_002 Network Availability SLA KPI

489 KPI_NA_003 Network Availability SLA KPI

490 KPI_NA_004 Network Availability SLA KPI

491 KPI_NA_005 Network Availability SLA KPI

492 KPI_NA_006 Network Availability SLA KPI

493 KPI_NA_007 Network Availability SLA KPI

494 KPI_NA_008 Network Availability SLA KPI

495 KPI_NA_009 Network Availability SLA KPI

496 KPI_NA_010 Network Availability SLA KPI

497 KPI_NA_011 Network Availability SLA KPI

498 KPI_NA_012 Network Availability SLA KPI

499 KPI_NA_013 Network Availability SLA KPI

500 KPI_NA_014 Network Availability SLA KPI

501 KPI_NA_015 Network Availability SLA KPI

502 KPI_NA_016 Network Availability SLA KPI

503 Network Availability Monitoring

504 Network Availability Monitoring

505 Network Availability Monitoring

506 KPI_NP_004 2G SLA KPI

507 KPI_NP_007 2G SLA KPI

508 KPI_NP_005 2G SLA KPI

509 KPI_NP_006 2G SLA KPI

510 KPI_NP_023 2G SLA KPI

511 KPI_NP_022 2G SLA KPI

512 KPI_NP_034 2G SLA KPI

513 KPI_NP_036 2G SLA KPI

514 KPI_NP_035 2G SLA KPI

515 KPI_NP_037 2G SLA KPI

516 KPI_NP_049 2G SLA KPI

517 KPI_NP_050 2G SLA KPI

518 KPI_NP_001 3G SLA KPI

519 KPI_NP_002 3G SLA KPI

520 KPI_NP_003 3G SLA KPI

521 KPI_NP_015 3G SLA KPI


522 KPI_NP_013 3G SLA KPI

523 KPI_NP_009 3G SLA KPI

524 KPI_NP_008 3G SLA KPI

525 KPI_NP_014 3G SLA KPI

526 KPI_NP_010 3G SLA KPI

527 KPI_NP_011 3G SLA KPI

528 KPI_NP_012 3G SLA KPI

529 KPI_NP_026 3G SLA KPI

530 KPI_NP_027 3G SLA KPI

531 KPI_NP_024 3G SLA KPI

532 KPI_NP_025 3G SLA KPI

533 KPI_NP_028 3G SLA KPI

534 KPI_NP_029 3G SLA KPI

535 3G Monitoring

536 3G Monitoring

537 KPI_NP_059 3G SLA KPI

538 KPI_NP_060 3G SLA KPI

539 KPI_NP_061 3G SLA KPI

540 KPI_NP_062 3G SLA KPI

541 KPI_NP_056 3G SLA KPI

542 KPI_NP_038 3G SLA KPI

543 KPI_NP_039 3G SLA KPI

544 KPI_NP_040 3G SLA KPI

545 KPI_NP_041 3G SLA KPI

548 KPI_NP_057 3G SLA KPI

549 KPI_NP_058 3G SLA KPI

550 KPI_NP_065 3G SLA KPI

551 KPI_NP_064 3G SLA KPI

552 KPI_NP_066 3G SLA KPI

553 KPI_NP_017 4G SLA KPI

554 KPI_NP_069 4G SLA KPI

555 KPI_NP_070 4G SLA KPI

556 KPI_NP_031 4G SLA KPI

557 KPI_NP_033 4G SLA KPI

558 KPI_NP_055 4G SLA KPI

559 4G Monitoring

560 4G Monitoring

561 4G Monitoring

562 KPI_NP_067 4G SLA KPI


563 4G Monitoring

564 KPI_NP_020 4G SLA KPI

565 KPI_NP_044 4G SLA KPI

566 KPI_NP_045 4G SLA KPI

567 KPI_NP_046 4G SLA KPI

568 KPI_NP_047 4G SLA KPI

569 KPI_NP_048 4G SLA KPI

570 KPI_NP_018 4G SLA KPI

571 KPI_NP_021 4G SLA KPI

572 KPI_NP_068 4G SLA KPI

573 KPI_NP_071 4G SLA KPI

574 KPI_NP_063 4G SLA KPI

575 4G Monitoring

576 KPI_NP_016 4G SLA KPI

577 KPI_NP_019 4G SLA KPI

578 KPI_NP_030 4G SLA KPI

579 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %
Voice RAB Setup Success Rate (Network BH) %

PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

% of Cells with 85% of PRACH/TA samples within Closer NBR distance (Azimuth considered) %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %


% cells with Average RSSI (dBm) <= -95 dBm %

% of cells with LTE Success Ratio <99 % (Cell BH) %

LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


Baseline MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21

Mon Tue Wed Thu Fri Sat Sun


99.43 99.641 99.702 99.58 99.635 99.565 99.676 99.845 99.557

99.29 99.323 99.543 99.129 99.71 98.761 99.744 99.916 99.211

98.60 99.204 99.258 98.964 99.022 98.81 99.421 99.417 98.945

99.43 99.513 99.452 99.401 99.539 99.446 99.452 99.59 99.531

99.29 98.733 98.834 98.346 99.205 98.546 99.63 99.707 98.479

98.60 99.051 98.903 98.858 98.922 98.663 99.144 99.286 98.702

99.43 99.506 99.509 99.424 99.418 99.528 99.498 99.593 99.522

99.29 98.166 98.582 97.452 98.197 97.796 98.424 98.371 98.406

98.60 98.958 98.962 98.838 98.816 98.913 98.974 99.078 98.884

99.43 99.553 99.548 99.459 99.479 99.541 99.699 99.766 99.461

99.29 96.211 96.734 96.521 96.488 95.833 96.734 96.613 96.48

98.60 98.583 98.477 98.517 98.362 98.218 98.614 98.703 98.428

99.11 99.512 99.581 99.401 99.488 99.324 99.618 99.744 99.383

99.11 99.362 99.278 99.211 99.369 99.203 99.387 99.523 99.268

99.11 99.311 99.313 99.183 99.206 99.288 99.313 99.403 99.306

99.11 99.168 99.13 99.089 99.057 99.034 99.287 99.351 99.062

0.00 99.536 99.52 99.43 99.50 99.51 99.57 99.68 99.50

0.00 97.815 98.24 97.70 98.22 97.57 98.50 98.50 97.91

0.00 98.866 98.78 98.72 98.69 98.55 98.94 99.04 98.66

99.38 99.091 98.94 99.25 98.78 98.90 99.39 99.37 99.27

66.51 63.171 64.53 63.98 63.71 63.91 64.11 63.64 65.52

99.08 98.993 98.89 98.88 98.78 98.94 98.91 99.03 98.99

96.16 96.345 96.28 96.42 96.29 96.13 96.43 96.73 96.39

86.99 89.679 89.94 90.11 89.45 89.99 90.18 90.54 90.86

0.51 0.308 0.31 0.30 0.31 0.31 0.29 0.28 0.29

94.81 94.326 94.43 94.43 94.19 94.33 94.51 94.33 94.35

69.01 68.905 70.65 69.82 69.76 69.84 69.74 71.21 72.03

37.27 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.01 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

98.71 98.606 98.57 98.54 98.56 98.54 98.59 98.59 98.56

95.90 98.011 97.94 97.91 98.00 97.94 97.92 97.94 97.91

93.42 97.839 98.34 98.11 97.42 98.13 98.77 98.89 98.34

99.63 99.62 99.66 99.74 99.75 99.57 99.71 99.80 99.60

99.66 99.57 99.86 99.67 99.43 99.48 99.79 99.86 99.31

94.15 84.28 88.68 72.55 87.03 86.91 87.51 86.64 84.84


99.76 100.129 100.33 100.32 100.35 100.32 100.36 100.39 100.25

99.46 99.484 99.61 99.51 99.56 99.46 99.59 99.62 99.26

99.50 98.98 99.54 99.37 99.17 98.59 99.55 99.49 95.29

83.88 86.493 83.32 84.33 85.40 84.37 85.06 86.16 85.41

95.98 98.205 98.75 98.25 98.70 97.82 98.68 98.60 97.65

96.86 97.434 98.18 97.62 97.89 97.31 98.56 98.55 95.39

98.89 99.069 98.88 98.97 98.97 98.97 98.95 99.03 99.02

0.72 0.856 0.84 0.91 0.78 0.91 0.77 0.73 0.94

93.53 90.341 91.52 90.86 91.63 89.87 92.94 92.61 89.62

0.54 0.492 0.46 0.52 0.44 0.53 0.43 0.44 0.62

89.05 89.542 92.07 90.50 91.00 90.49 91.56 91.92 90.80

0.79 1.228 1.05 1.19 1.01 1.20 1.01 0.97 1.25

88.83 77.439 80.87 78.66 79.76 78.72 81.24 82.04 78.18

0.00 0.644 0.67 0.60 0.60 0.67 0.68 0.71 0.64

0.00 0.065 0.07 0.07 0.06 0.07 0.07 0.07 0.06

6.94 17.169 16.44 14.84 15.20 16.45 18.08 20.02 18.10

15.54 32.77 32.81 30.73 30.30 34.01 35.01 37.91 33.29

1.04 2.941 0.00 0.00 0.00 0.00 0.00 0.00 0.00

3.20 4.706 0.00 0.00 0.00 0.00 10.00 20.00 0.00

49.51 34.97 35.02 35.23 40.37 31.54 35.26 30.42 30.87

99.66 99.812 99.85 99.82 99.82 99.83 99.83 99.85 99.80

94.07 97.625 97.85 97.26 97.74 97.80 97.99 98.09 97.73

94.98 92.072 92.63 91.92 92.25 92.19 92.40 92.16 91.64

4.98 3.845 3.45 3.07 3.57 3.43 3.34 2.91 2.89

70.32 64.206 64.06 65.17 65.49 62.78 63.82 63.25 64.35

19.11 17.931 17.89 18.04 18.14 17.72 17.88 17.82 17.95

86.38 80.035 82.00 81.68 80.87 81.79 81.77 81.41 80.28

83.31 91.106 90.60 91.30 91.58 90.70 91.47 92.80 91.82

0.00 100.129 100.33 100.32 100.35 100.32 100.36 100.39 100.25

99.56 99.699 99.75 99.75 99.70 99.71 99.73 99.74 99.70

64.50 62.624 61.43 62.53 61.60 59.67 61.55 63.61 61.94

14.09 23.034 22.14 22.18 21.95 21.36 22.07 24.31 23.47

0.15 0.148 0.15 0.15 0.15 0.15 0.15 0.14 0.18

9.69 9.525 9.96 9.69 10.19 10.16 9.49 8.92 9.77

0.00 6,279.747 6266.86 6234.34 5677.13 6285.71 6434.34 6480.10 6633.49

0.00 5,764.801 5748.105 5714.915 5209.526 5786.22 5912.174 5957.277 6097.404

0.00 514.946 518.755 519.421 467.60 499.486 522.168 522.82 536.089

0.00 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02

20.91 0.006 0.01 0.01 0.01 0.01 0.01 0.00 0.01


0.00 99.768 99.81 99.79 99.77 99.78 99.75 99.80 99.82

12.78 4.264 4.32 4.28 5.25 4.75 4.12 4.14 4.45

98.09 97.264 97.57 97.57 97.27 97.28 97.64 97.79 97.52

96.05 95.558 95.94 95.62 95.74 95.72 96.03 96.50 95.83

44.29 20.664 20.55 21.17 20.22 19.93 20.50 22.21 21.76

48.53 39.405 38.53 39.17 38.66 38.31 38.88 40.16 39.77

60.78 52.807 49.22 50.58 50.00 51.65 51.42 51.06 52.14

65.98 99.782 99.79 99.77 99.77 99.77 99.78 99.79 99.78

89.72 3.669 3.71 3.86 3.85 3.74 3.67 3.59 3.57

95.02 91.678 91.32 91.67 91.84 91.27 91.58 92.07 91.03

99.23 99.254 99.33 99.31 99.26 99.27 99.20 99.30 99.42

0.11 0.004 0.01 0.00 0.00 0.00 0.00 0.00 0.01

0.00 7.742 7.81 7.74 7.72 8.01 7.82 7.62 8.15

0.00 99.484 99.45 99.43 99.47 99.46 99.50 99.51 99.47

0.00 0.789 0.97 0.85 0.82 0.85 0.79 0.68 0.76

0.00 0.151 0.14 0.14 0.15 0.15 0.15 0.15 0.17

0.00 0.532 0.60 0.51 0.52 0.52 0.48 0.52 0.55


11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21

Mon Tue Wed Thu Fri Sat Sun Mon Tue


99.638 99.682 99.489 99.469 99.583 99.661 99.62 99.707 99.735

99.615 99.569 99.021 99.163 99.924 99.452 98.567 98.926 98.655

99.168 99.04 98.783 98.839 99.967 99.306 99.096 99.465 99.43

99.541 99.515 99.515 99.516 99.457 99.357 99.626 99.636 99.601

98.774 97.125 98.396 99.335 99.161 99.167 97.466 98.55 98.337

99.147 98.90 99.037 99.027 99.675 98.82 99.012 99.323 99.203

99.495 99.388 99.505 99.585 99.375 99.247 99.441 99.708 99.701

98.359 98.114 97.916 98.151 98.336 97.965 97.093 98.269 98.687

98.901 98.898 98.808 98.94 99.639 98.71 98.824 98.918 99.036

99.466 99.506 99.601 99.538 99.619 99.646 99.452 99.505 99.603

96.302 95.874 95.71 96.287 96.397 96.18 95.752 95.849 95.947

98.34 98.50 98.626 98.482 99.536 98.801 98.365 98.614 98.792

99.521 99.516 99.287 99.295 99.623 99.563 99.442 99.612 99.61

99.401 99.253 99.346 99.388 99.452 99.217 99.399 99.521 99.459

99.289 99.217 99.269 99.368 99.344 99.076 99.224 99.466 99.503

99.034 99.102 99.194 99.137 99.47 99.309 99.045 99.15 99.268

99.51 99.50 99.54 99.53 99.51 99.47 99.52 99.61 99.64

97.95 97.07 97.38 97.98 98.01 97.89 96.90 97.53 97.52

98.78 98.75 98.79 98.77 99.66 98.83 98.74 98.99 99.04

98.94 98.23 99.35 98.91 99.76 98.82 99.14 99.46 98.65

63.74 58.24 63.41 63.68 58.77 63.56 63.11 63.78 62.88

99.03 99.09 99.00 99.03 98.74 99.09 99.19 99.23 99.05

96.55 96.27 96.54 95.96 96.69 96.59 96.09 95.08 96.51

90.39 89.18 90.06 89.99 82.07 90.41 91.22 90.52 89.77

0.28 0.30 0.28 0.29 0.58 0.29 0.27 0.27 0.30

94.08 94.07 94.11 94.25 95.23 94.05 94.03 94.16 94.37

69.92 69.36 69.64 69.73 50.29 69.49 71.01 69.79 69.50

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

98.61 98.58 98.59 98.61 99.07 98.61 98.56 98.59 98.57

98.12 98.12 98.14 98.14 97.55 98.14 98.09 98.17 98.15

98.41 98.35 98.56 95.76 98.07 97.79 96.80 98.34 97.37

99.73 99.71 99.61 99.72 99.61 99.49 99.41 99.49 99.27

99.65 99.91 99.61 99.13 99.61 99.49 99.33 99.72 99.60

86.90 71.24 89.62 89.23 67.91 86.73 85.27 87.43 86.92


100.41 99.99 99.99 100.00 99.92 99.95 99.92 99.93 99.83

99.58 99.46 99.57 99.43 99.54 99.52 99.16 99.39 99.45

98.66 98.54 99.70 99.52 99.66 99.67 98.51 98.42 99.36

84.16 87.00 86.89 84.98 87.08 88.46 91.98 88.65 88.61

98.30 97.71 98.37 98.45 97.82 98.22 97.67 97.77 98.05

97.98 97.74 97.95 96.82 97.59 97.50 96.00 97.31 96.87

98.99 99.15 99.15 98.98 99.13 99.18 99.23 99.20 99.18

0.82 0.99 0.80 0.84 0.72 0.82 1.00 0.93 0.96

91.25 89.49 91.47 89.48 90.33 89.54 87.69 89.49 87.95

0.42 0.61 0.44 0.45 0.41 0.47 0.56 0.55 0.54

91.19 88.07 89.82 89.27 89.29 87.33 87.55 86.89 86.52

1.06 1.41 1.14 1.21 1.13 1.31 1.63 1.49 1.54

79.63 76.66 79.24 76.29 75.83 74.98 70.99 74.72 73.43

0.66 0.59 0.66 0.65 0.65 0.66 0.54 0.65 0.66

0.07 0.06 0.07 0.07 0.06 0.06 0.06 0.06 0.07

16.90 15.65 16.50 17.34 17.85 17.60 15.82 18.13 18.47

33.27 28.99 32.78 31.97 33.27 33.27 27.77 33.98 34.33

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

35.84 37.48 31.54 39.29 38.04 30.80 36.55 37.14 33.55

99.85 99.81 99.82 99.80 99.81 99.79 99.76 99.78 99.79

97.95 98.05 98.15 98.30 97.64 98.26 95.86 98.28 96.33

92.55 92.85 93.00 92.70 91.59 91.16 90.84 91.15 92.14

3.45 3.06 3.66 3.58 4.72 5.01 4.50 4.82 4.59

63.53 65.21 64.09 63.93 64.20 63.60 66.42 63.59 63.93

17.86 18.05 17.92 17.91 17.94 17.83 18.27 17.83 17.87

80.88 79.36 80.13 81.01 78.24 78.18 77.05 77.80 79.44

91.27 90.99 91.56 91.56 91.16 90.81 90.92 90.17 89.27

100.41 99.99 99.99 100.00 99.92 99.95 99.92 99.93 99.83

99.74 99.72 99.75 99.74 99.74 99.73 99.26 99.62 99.75

63.49 63.03 60.05 62.46 61.23 64.80 66.42 64.07 63.73

22.63 22.86 22.23 22.53 22.73 23.86 25.81 23.55 23.91

0.15 0.15 0.15 0.15 0.16 0.14 0.14 0.14 0.14

9.41 10.02 9.86 9.36 10.05 9.20 8.56 8.94 9.38

6059.53 6197.26 6225.82 6256.29 6287.00 6400.46 6443.31 6215.52 6250.68

5552.701 5683.051 5706.888 5733.842 5768.893 5887.314 5925.628 5706.657 5733.744

506.827 514.211 518.933 522.453 518.106 513.151 517.68 508.865 516.934

0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02 0.02

0.01 0.00 0.01 0.01 0.01 0.00 0.00 0.01 0.00


99.75 99.78 99.76 99.76 99.78 99.77 99.76 99.72 99.72

4.22 4.70 4.07 4.24 4.26 4.08 3.93 3.74 4.08

97.31 97.26 97.64 97.80 97.57 97.64 92.73 97.72 97.56

95.70 96.01 95.78 96.36 95.74 96.11 90.54 96.02 95.26

20.40 19.23 19.63 20.37 19.73 20.53 22.60 20.96 20.42

38.87 38.69 38.26 39.24 38.72 39.68 42.22 40.18 40.09

49.73 51.35 51.35 51.78 52.83 55.33 56.85 55.58 57.63

99.78 99.73 99.79 99.80 99.79 99.79 99.80 99.75 99.81

3.74 3.81 3.60 3.64 3.80 3.54 3.48 3.59 3.59

92.25 91.94 91.26 91.79 91.01 91.58 91.95 91.76 92.11

99.18 99.27 99.23 99.18 99.30 99.23 99.28 99.19 99.18

0.00 0.01 0.00 0.00 0.00 0.00 0.01 0.00 0.01

7.61 7.63 7.90 7.70 7.91 7.56 7.53 7.63 7.65

99.46 99.46 99.47 99.46 99.52 99.50 99.51 99.51 99.51

0.81 0.72 0.82 0.86 0.75 0.81 0.66 0.78 0.74

0.15 0.16 0.15 0.16 0.15 0.15 0.15 0.15 0.15

0.48 0.54 0.59 0.59 0.54 0.52 0.50 0.50 0.51


11/17/21

Wed
99.747

99.583

99.539

99.553

99.398

99.242

99.671

98.698

99.151

99.511

95.893

98.53

99.688

99.47

99.512

99.135

99.58

97.99

98.99

99.38

63.34

99.01

96.92

89.86

0.29

94.62

69.60

0.00

0.00

98.57

98.00

95.81

99.67

99.24

87.35
99.94

99.51

99.62

88.52

98.67

97.12

99.19

0.80

90.06

0.47

87.95

1.27

75.22

0.66

0.06

18.48

33.40

50.00

50.00

35.55

99.80

96.34

92.06

5.31

64.08

17.90

78.70

90.82

99.94

99.76

62.99

23.99

0.13

8.97

6407.86

5877.271

530.588

0.02

0.00
99.73

3.86

97.62

95.58

21.08

40.45

59.22

99.81

3.59

92.09

99.19

0.01

7.63

99.53

0.74

0.14

0.57
Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

133 KPI_NP_051 Radio Network Traffic - Voice

134 Radio Network Traffic - Voice

135 KPI_NP_052 Radio Network Traffic - Voice

136 Radio Network Traffic - Voice

137 KPI_NP_053 Data Volume

138 Data Volume

139 KPI_NP_054 Data Volume

140 Data Volume

141 Data Volume

142 Data Volume

143 Data Volume

144 Data Volume

145 KPI_NP_055 Data Volume

146 Data Volume

147 Data Volume

148 Data Volume

149 Data Volume

150 Data Volume


Service Levels / Service Level Names Measurement Period

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21

Mon Tue Wed Thu Fri


My Com Erl 0 376396.15 367716.51 374635.33 370033.92 372712.59

My Com Erl 0 45401.249 46063.16 45674.068 44820.878 45035.479

My Com Erl 0 127298.43 121392.88 122208.80 114953.72 117795.53

My Com Erl 0 13862.99 13153.54 13039.86 12783.50 12481.16

My Com TB 0 4.32 4.37 4.47 4.22 4.41

My Com TB 0 0.232 0.238 0.23 0.235 0.231

My Com TB 0 52.06 43.74 41.71 43.67 46.55

My Com TB 0 49.27 41.04 39.13 41.04 43.77

My Com TB 0 2.79 2.70 2.58 2.63 2.79

My Com TB 0 3.574 2.774 2.763 3.037 3.071

My Com TB 0 3.39 2.60 2.60 2.85 2.89

My Com Tb 0 0.18 0.17 0.16 0.18 0.18

My Com TB 0 6266.86 6234.34 5677.13 6285.71 6434.34

My Com TB 0 388.58 386.514 387.288 394.993 391.385

My Com TB 0 5748.105 5714.915 5209.526 5786.22 5912.174

My Com TB 0 353.728 351.497 352.231 360.165 356.541

My Com TB 0 518.755 519.421 467.60 499.486 522.168

My Com TB 0 34.852 35.017 35.057 34.828 34.844


11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21

Sat Sun Mon Tue Wed Thu Fri Sat Sun


360938.53 361418.88 347504.85 352290.04 358291.92 352013.50 57072.58 347881.96 343631.56

43409.53 43899.026 43012.013 43459.762 44710.52 43641.66 6386.803 42544.06 42488.764

113888.18 113748.57 117998.46 110600.30 114697.92 110981.17 103083.95 101534.37 97910.05

11719.55 12027.77 12805.20 12414.89 12136.90 11488.55 10636.20 10142.26 10276.46

4.33 4.20 4.02 4.34 4.29 4.26 0.48 4.38 4.75

0.225 0.222 0.217 0.23 0.23 0.229 0.027 0.228 0.271

45.87 44.20 41.58 34.13 35.41 34.67 28.56 29.55 26.56

43.01 41.41 39.02 31.57 32.74 31.99 25.88 26.79 23.96

2.86 2.78 2.56 2.57 2.67 2.68 2.68 2.75 2.59

2.979 2.795 2.866 2.17 2.399 2.312 1.845 1.839 1.504

2.80 2.62 2.70 2.00 2.22 2.13 1.67 1.67 1.34

0.18 0.17 0.17 0.17 0.18 0.18 0.17 0.17 0.16

6480.10 6633.49 6059.53 6197.26 6225.82 6256.29 6287.00 6400.46 6443.31

385.307 388.828 377.721 381.476 390.229 386.213 389.983 382.157 377.429

5957.277 6097.404 5552.701 5683.051 5706.888 5733.842 5768.893 5887.314 5925.628

350.966 354.487 342.98 346.80 354.472 350.874 354.984 348.587 344.097

522.82 536.089 506.827 514.211 518.933 522.453 518.106 513.151 517.68

34.341 34.341 34.741 34.676 35.757 35.339 34.999 33.57 33.332


11/15/21 11/16/21 11/17/21

Mon Tue Wed


360410.51 358077.18 382455.12

43746.915 44394.933 46365.591

101179.11 101282.78 100685.74

10495.47 10734.06 10576.88

4.39 4.15 4.21

0.225 0.221 0.224

29.05 28.68 28.95

26.38 25.97 26.21

2.67 2.72 2.74

1.846 1.837 1.816

1.67 1.66 1.64

0.17 0.18 0.18

6215.52 6250.68 6407.86

385.523 387.842 395.909

5706.657 5733.744 5877.271

351.159 352.733 359.957

508.865 516.934 530.588

34.364 35.109 35.952


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

766 KPI_NA_001 Network Availability SLA KPI

767 KPI_NA_002 Network Availability SLA KPI

768 KPI_NA_003 Network Availability SLA KPI

769 KPI_NA_004 Network Availability SLA KPI

770 KPI_NA_005 Network Availability SLA KPI

771 KPI_NA_006 Network Availability SLA KPI

772 KPI_NA_007 Network Availability SLA KPI

773 KPI_NA_008 Network Availability SLA KPI

774 KPI_NA_009 Network Availability SLA KPI

775 KPI_NA_010 Network Availability SLA KPI

776 KPI_NA_011 Network Availability SLA KPI

777 KPI_NA_012 Network Availability SLA KPI

778 KPI_NA_013 Network Availability SLA KPI

779 KPI_NA_014 Network Availability SLA KPI

780 KPI_NA_015 Network Availability SLA KPI

781 KPI_NA_016 Network Availability SLA KPI

782 Network Availability Monitoring

783 Network Availability Monitoring

784 Network Availability Monitoring

785 KPI_NP_004 2G SLA KPI

786 KPI_NP_007 2G SLA KPI

787 KPI_NP_005 2G SLA KPI

788 KPI_NP_006 2G SLA KPI

789 KPI_NP_023 2G SLA KPI

790 KPI_NP_022 2G SLA KPI

791 KPI_NP_034 2G SLA KPI

792 KPI_NP_036 2G SLA KPI

793 KPI_NP_035 2G SLA KPI

794 KPI_NP_037 2G SLA KPI

795 KPI_NP_049 2G SLA KPI

796 KPI_NP_050 2G SLA KPI

797 KPI_NP_001 3G SLA KPI

798 KPI_NP_002 3G SLA KPI

799 KPI_NP_003 3G SLA KPI

800 KPI_NP_015 3G SLA KPI


801 KPI_NP_013 3G SLA KPI

802 KPI_NP_009 3G SLA KPI

803 KPI_NP_008 3G SLA KPI

804 KPI_NP_014 3G SLA KPI

805 KPI_NP_010 3G SLA KPI

806 KPI_NP_011 3G SLA KPI

807 KPI_NP_012 3G SLA KPI

808 KPI_NP_026 3G SLA KPI

809 KPI_NP_027 3G SLA KPI

810 KPI_NP_024 3G SLA KPI

811 KPI_NP_025 3G SLA KPI

812 KPI_NP_028 3G SLA KPI

813 KPI_NP_029 3G SLA KPI

814 3G Monitoring

815 3G Monitoring

816 KPI_NP_059 3G SLA KPI

817 KPI_NP_060 3G SLA KPI

818 KPI_NP_061 3G SLA KPI

819 KPI_NP_062 3G SLA KPI

820 KPI_NP_056 3G SLA KPI

821 KPI_NP_038 3G SLA KPI

822 KPI_NP_039 3G SLA KPI

823 KPI_NP_040 3G SLA KPI

824 KPI_NP_041 3G SLA KPI

827 KPI_NP_057 3G SLA KPI

828 KPI_NP_058 3G SLA KPI

829 KPI_NP_065 3G SLA KPI

830 KPI_NP_064 3G SLA KPI

832 KPI_NP_017 4G SLA KPI

833 KPI_NP_069 4G SLA KPI

834 KPI_NP_070 4G SLA KPI

835 KPI_NP_031 4G SLA KPI

836 KPI_NP_033 4G SLA KPI

837 KPI_NP_055 4G SLA KPI

838 4G Monitoring

839 4G Monitoring

840 4G Monitoring

841 KPI_NP_067 4G SLA KPI

842 4G Monitoring
843 KPI_NP_020 4G SLA KPI

844 KPI_NP_044 4G SLA KPI

845 KPI_NP_045 4G SLA KPI

846 KPI_NP_046 4G SLA KPI

847 KPI_NP_047 4G SLA KPI

848 KPI_NP_048 4G SLA KPI

849 KPI_NP_018 4G SLA KPI

850 KPI_NP_021 4G SLA KPI

851 KPI_NP_068 4G SLA KPI

852 KPI_NP_071 4G SLA KPI

853 KPI_NP_063 4G SLA KPI

854 4G Monitoring

855 KPI_NP_016 4G SLA KPI

856 KPI_NP_019 4G SLA KPI

857 KPI_NP_030 4G SLA KPI

858 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %
Voice RAB Setup Success Rate (Network BH) %

PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %

% cells with Average RSSI (dBm) <= -95 dBm %


% of cells with LTE Success Ratio <99 % (Cell BH) %

LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


Baseline MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21

Mon Tue Wed Thu Fri Sat Sun


99.43 99.746 99.88 99.91 99.589 99.63 99.542 99.778 99.725

99.29 99.593 99.738 99.527 99.152 99.467 99.218 99.776 99.223

98.60 99.615 99.818 99.639 99.209 99.387 99.265 99.829 99.61

99.43 99.66 99.731 99.762 99.39 99.526 99.495 99.719 99.753

99.29 99.426 99.53 99.193 98.429 99.351 99.447 99.579 99.415

98.60 99.361 99.451 99.412 98.901 99.128 99.233 99.582 99.546

99.43 99.67 99.643 99.492 99.42 99.603 99.766 99.711 99.806

99.29 99.201 99.273 98.751 98.782 98.882 99.399 99.358 99.214

98.60 99.199 99.11 98.822 98.763 98.957 99.442 99.401 99.412

99.43 99.579 99.609 99.629 99.491 99.351 99.474 99.594 99.541

99.29 99.399 99.569 99.248 98.789 99.024 99.501 99.648 99.305

98.60 99.312 99.40 99.271 99.032 98.885 99.244 99.571 99.441

99.11 99.693 99.844 99.789 99.436 99.551 99.43 99.789 99.62

99.11 99.558 99.639 99.596 99.131 99.412 99.431 99.668 99.655

99.11 99.495 99.47 99.229 99.177 99.349 99.638 99.588 99.627

99.11 99.493 99.557 99.493 99.285 99.198 99.427 99.597 99.484

0.00 99.628 99.66 99.65 99.46 99.46 99.55 99.66 99.66

0.00 99.373 99.50 99.14 98.72 99.10 99.45 99.57 99.31

0.00 99.319 99.38 99.24 98.95 98.99 99.28 99.55 99.47

99.67 99.508 99.51 99.69 99.50 99.42 99.81 99.57 99.65

55.02 60.262 61.59 60.70 62.06 60.73 61.96 61.43 60.78

99.66 99.628 99.62 99.64 99.59 99.70 99.60 99.68 99.65

96.54 96.54 95.91 96.46 96.65 96.50 96.87 96.80 96.41

86.95 91.273 91.22 91.62 91.56 91.76 91.35 91.77 91.89

0.73 0.716 0.73 0.65 0.67 0.67 0.73 0.73 0.68

96.31 96.841 96.88 96.73 97.11 97.03 97.07 96.98 97.00

74.01 86.864 86.73 86.61 86.47 86.75 86.84 87.01 87.15

61.53 20.285 100.00 20.00 0.00 100.00 0.00 0.00 0.00

0.01 0.001 0.01 0.00 0.00 0.01 0.00 0.00 0.00

99.10 99.109 99.06 99.05 99.11 99.09 99.12 99.15 99.16

97.18 97.676 97.67 97.63 97.68 97.70 97.71 97.74 97.76

99.08 98.641 99.08 99.37 98.98 98.57 99.64 99.36 99.29

99.82 99.955 99.97 99.96 99.97 99.95 99.97 99.97 99.90

99.95 99.947 99.98 99.99 99.96 99.87 99.99 99.95 99.93

95.30 97.204 97.55 97.02 96.93 97.49 97.59 97.36 97.18


99.93 99.978 99.99 99.97 99.99 99.97 99.98 99.98 99.97

99.55 99.436 99.46 99.48 99.48 99.41 99.52 99.48 99.42

99.70 99.779 99.83 99.68 99.85 99.73 99.86 99.79 99.74

89.69 94.124 93.11 93.65 93.42 92.36 93.31 93.73 93.20

98.04 98.645 98.78 98.42 98.72 98.85 98.68 98.74 98.59

97.79 97.495 97.36 97.71 97.82 97.17 98.44 98.19 97.48

99.21 99.539 99.51 99.51 99.52 99.45 99.51 99.52 99.50

0.34 0.606 0.57 0.62 0.59 0.70 0.53 0.57 0.65

97.99 95.471 95.65 95.32 95.56 94.21 96.45 96.14 94.69

0.59 0.444 0.41 0.45 0.44 0.45 0.41 0.41 0.44

92.00 93.671 93.78 93.95 93.60 93.47 94.08 94.33 94.12

0.44 0.992 0.89 0.95 0.90 1.05 0.82 0.89 1.03

94.95 78.851 80.66 79.79 80.54 78.12 81.19 80.23 77.70

0.00 0.808 0.83 0.81 0.84 0.78 0.84 0.87 0.86

0.00 0.097 0.11 0.11 0.10 0.10 0.10 0.10 0.10

28.77 27.391 28.83 27.81 29.39 26.15 29.20 31.15 30.47

42.23 42.395 43.99 43.01 45.12 40.08 44.53 46.63 45.18

0.46 0.451 1.79 0.00 2.00 0.00 0.00 1.79 0.00

1.83 2.179 5.36 0.00 2.00 2.50 0.00 3.57 0.00

32.49 30.133 29.19 29.03 27.90 30.77 25.65 26.97 27.84

99.79 99.635 99.64 99.63 99.65 99.64 99.65 99.64 99.63

96.60 97.617 97.69 96.19 97.70 98.10 97.76 97.70 97.69

99.18 97.847 97.89 97.57 97.77 97.92 97.79 97.98 97.95

33.21 4.157 4.07 3.90 4.13 3.98 3.98 3.87 4.09

67.68 65.007 64.99 64.47 65.41 64.13 65.23 65.37 65.18

18.50 18.094 18.09 18.00 18.16 17.96 18.14 18.17 18.14

81.86 75.906 76.35 76.18 75.80 76.04 76.19 75.36 75.51

92.36 93.071 93.13 93.05 92.91 92.39 93.25 93.46 93.25

99.53 99.658 99.67 99.67 99.66 99.65 99.68 99.69 99.67

58.43 64.286 64.34 63.96 64.97 62.61 63.47 64.76 64.04

14.18 17.833 17.69 17.93 18.10 17.56 17.93 19.07 19.14

0.11 0.109 0.12 0.11 0.11 0.11 0.10 0.10 0.11

9.61 7.978 8.25 8.21 7.92 8.82 7.50 7.32 7.79

0.00 5,295.199 5207.46 5222.78 5079.83 5111.73 5378.72 5473.45 5598.31

0.00 4,886.399 4801.261 4817.766 4684.791 4721.082 4968.862 5053.744 5167.723

0.00 408.8 406.197 405.011 395.042 390.645 409.859 419.701 430.585

0.00 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

1.64 0.978 0.47 0.48 0.59 0.84 1.07 1.23 1.26

0.00 99.893 99.89 99.89 99.90 99.90 99.87 99.89 99.88


15.49 10.278 10.56 10.27 9.95 10.77 9.82 9.81 10.33

98.82 97.089 98.53 96.18 97.06 96.60 98.17 98.07 87.91

98.49 91.884 97.34 90.06 94.50 93.39 94.34 94.90 55.37

54.49 69.712 69.87 69.66 70.19 69.56 70.07 70.19 69.90

59.25 62.684 61.90 61.74 61.47 61.92 61.43 60.72 61.05

64.96 82.316 80.78 80.46 81.11 79.78 80.89 80.41 80.36

99.34 99.785 99.79 99.80 99.78 99.79 99.80 99.79 99.76

7.41 3.585 3.41 3.37 3.63 3.66 3.55 3.54 3.70

95.43 94.307 94.36 94.19 94.59 94.33 94.23 94.40 93.96

99.80 99.67 99.66 99.66 99.65 99.67 99.67 99.65 99.66

0.01 0.019 0.02 0.02 0.02 0.00 0.05 0.03 0.03

0.00 20.239 19.85 20.23 19.81 21.49 20.59 20.19 20.51

0.00 99.706 99.66 99.69 99.68 99.69 99.69 99.71 99.69

0.00 0.675 0.84 0.76 0.70 0.70 0.69 0.71 0.67

0.00 0.136 0.11 0.11 0.12 0.13 0.13 0.13 0.14

0.00 0.526 0.51 0.48 0.52 0.55 0.48 0.43 0.48


11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21

Mon Tue Wed Thu Fri Sat Sun Mon Tue


99.73 99.61 99.684 99.617 99.84 99.859 99.926 99.795 99.868

99.59 99.652 99.488 99.60 99.93 99.814 99.727 99.557 99.93

99.639 99.389 99.494 99.57 99.824 99.796 99.788 99.682 99.854

99.666 99.575 99.507 99.465 99.761 99.78 99.832 99.83 99.708

99.662 99.596 98.955 98.916 99.723 99.787 99.713 99.702 99.661

99.611 99.178 99.01 99.037 99.437 99.553 99.619 99.539 99.386

99.792 99.565 99.368 99.546 99.834 99.839 99.888 99.765 99.618

99.507 99.287 98.755 99.072 99.565 99.452 99.522 99.11 99.161

99.581 98.957 98.614 98.932 99.505 99.53 99.53 99.259 99.21

99.596 99.405 99.424 99.413 99.677 99.74 99.809 99.767 99.638

99.585 99.425 99.215 99.108 99.488 99.669 99.759 99.459 99.497

99.556 98.736 99.189 99.10 99.404 99.529 99.711 99.481 99.368

99.688 99.568 99.612 99.604 99.851 99.838 99.864 99.733 99.875

99.654 99.492 99.313 99.285 99.685 99.732 99.767 99.747 99.63

99.701 99.391 99.11 99.339 99.722 99.712 99.753 99.553 99.459

99.586 99.258 99.341 99.298 99.588 99.683 99.78 99.659 99.557

99.66 99.49 99.45 99.47 99.74 99.78 99.84 99.78 99.66

99.59 99.45 99.06 99.08 99.59 99.66 99.69 99.45 99.49

99.58 98.93 99.04 99.08 99.46 99.55 99.66 99.46 99.37

99.61 98.51 99.63 99.67 99.60 99.49 99.86 99.26 99.52

62.10 59.34 60.28 60.53 59.47 59.22 58.52 59.35 58.25

99.64 99.63 99.64 99.67 99.56 99.56 99.63 99.64 99.63

97.01 95.64 96.63 96.82 96.70 97.28 96.29 95.81 96.99

91.45 90.57 90.89 91.44 91.33 91.54 91.48 90.48 91.08

0.70 0.78 0.74 0.70 0.69 0.69 0.73 0.75 0.74

96.93 97.25 96.63 96.80 96.96 96.82 97.67 95.61 95.97

86.97 86.80 86.80 86.60 86.73 86.52 87.32 86.72 87.63

33.33 42.86 0.00 0.00 0.00 5.00 4.76 16.67 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

99.20 99.17 99.14 99.12 99.10 99.13 99.08 99.08 99.06

97.70 97.69 97.64 97.62 97.63 97.71 97.66 97.67 97.69

99.33 98.48 97.74 97.69 97.77 98.66 98.48 96.48 99.19

99.94 99.97 99.91 99.94 99.95 99.95 99.98 99.95 99.98

99.97 99.93 99.96 99.97 99.97 99.99 99.87 99.82 99.97

97.32 97.17 97.06 97.66 96.97 97.50 97.14 97.21 95.62


99.98 99.98 99.98 99.98 99.98 99.98 99.98 99.97 99.97

99.48 99.44 99.41 99.39 99.48 99.49 99.48 99.11 99.46

99.84 99.82 99.82 99.83 99.87 99.72 99.73 99.69 99.68

93.58 93.23 93.24 92.64 95.24 95.39 95.19 94.65 97.16

98.82 98.61 98.69 98.64 98.67 98.73 98.51 98.36 98.51

98.13 97.39 97.55 96.72 97.99 97.96 97.93 93.87 97.99

99.52 99.48 99.48 99.39 99.60 99.61 99.62 99.55 99.70

0.50 0.61 0.73 0.64 0.57 0.59 0.60 0.66 0.57

96.89 95.65 94.80 94.82 96.27 95.90 95.47 93.58 96.11

0.37 0.47 0.46 0.42 0.40 0.43 0.46 0.51 0.50

94.54 93.47 93.34 93.67 94.23 93.84 93.63 92.94 93.13

0.78 0.94 1.13 1.00 0.99 1.04 1.03 1.16 1.10

82.43 80.85 78.06 78.78 79.35 77.41 77.19 75.59 77.22

0.88 0.83 0.80 0.78 0.79 0.79 0.78 0.74 0.76

0.10 0.11 0.11 0.10 0.09 0.09 0.09 0.09 0.08

31.84 28.98 25.36 26.19 26.11 26.14 25.26 23.57 24.20

48.00 44.33 40.19 40.10 41.48 41.91 39.98 37.72 39.43

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2.04 0.00 0.00 1.79 2.56 3.03 4.00 5.56 2.56

24.53 29.00 30.40 26.74 30.30 34.24 34.87 33.81 35.93

99.65 99.64 99.64 99.65 99.64 99.63 99.63 99.60 99.61

97.31 97.38 97.60 97.78 97.74 98.27 97.85 97.73 97.96

97.95 97.91 97.77 97.91 97.83 97.92 98.09 97.66 97.65

4.00 3.81 4.06 4.19 4.41 4.50 4.38 4.44 4.45

65.84 64.94 65.60 64.52 64.79 64.77 65.22 65.29 64.70

18.25 18.11 18.19 18.02 18.05 18.04 18.11 18.11 18.02

76.00 76.38 76.17 75.98 76.25 75.51 76.57 76.47 75.42

93.37 92.76 92.46 93.22 93.53 93.32 93.09 92.70 93.08

99.69 99.64 99.66 99.65 99.62 99.67 99.62 99.62 99.67

64.67 64.46 66.02 64.01 64.07 65.04 64.50 64.16 63.53

18.90 18.33 16.86 17.32 17.24 17.44 17.81 16.37 17.28

0.09 0.12 0.11 0.11 0.11 0.12 0.11 0.11 0.11

7.15 8.71 8.32 7.86 8.07 8.17 7.92 7.95 7.95

5184.81 5198.64 5093.81 5210.52 5340.06 5380.33 5585.90 5295.09 5331.97

4781.207 4794.05 4691.905 4801.69 4930.627 4970.044 5161.798 4890.326 4920.778

403.604 404.592 401.907 408.83 409.437 410.287 424.102 404.768 411.196

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

1.23 1.10 1.07 0.99 1.02 1.15 1.15 1.02 0.92

99.91 99.90 99.90 99.90 99.89 99.90 99.89 99.90 99.88


9.67 10.83 10.78 10.44 10.15 10.18 10.39 10.57 10.17

97.99 98.10 98.18 94.25 98.31 98.30 97.70 98.29 98.46

94.89 94.63 95.26 88.11 95.45 95.24 93.22 95.21 94.26

70.43 69.87 69.73 70.04 69.86 69.64 69.37 68.89 68.93

62.05 62.39 63.10 63.02 63.78 63.91 63.44 64.40 64.68

80.88 79.53 79.93 80.20 84.41 84.73 84.36 84.75 88.47

99.80 99.79 99.78 99.79 99.78 99.79 99.79 99.76 99.78

3.40 3.58 3.84 3.79 3.54 3.49 3.40 3.69 3.73

94.47 94.40 94.68 94.39 94.13 94.37 94.08 94.26 94.01

99.67 99.69 99.67 99.70 99.67 99.66 99.68 99.69 99.66

0.02 0.02 0.02 0.00 0.03 0.02 0.02 0.00 0.02

20.00 20.20 19.76 19.98 19.98 19.70 20.42 20.01 20.90

99.74 99.73 99.71 99.73 99.70 99.73 99.69 99.72 99.72

0.53 0.63 0.66 0.65 0.70 0.61 0.72 0.69 0.61

0.12 0.21 0.15 0.13 0.13 0.14 0.15 0.14 0.14

0.46 0.62 0.60 0.53 0.54 0.55 0.53 0.50 0.61


11/17/21

Wed
99.708

99.698

99.657

99.725

99.575

99.508

99.732

99.33

99.354

99.692

99.497

99.387

99.695

99.655

99.589

99.596

99.71

99.49

99.43

99.34

58.15

99.59

96.41

90.21

0.79

96.85

87.04

22.22

0.00

99.03

97.60

98.78

99.98

99.98

97.69
99.98

99.42

99.77

97.00

98.64

97.72

99.69

0.60

95.50

0.51

92.29

1.17

75.36

0.75

0.07

24.99

39.04

2.08

2.08

35.09

99.62

97.04

97.84

4.41

64.67

18.03

74.22

93.24

99.66

64.26

18.19

0.11

7.71

5324.97

4911.129

413.841

0.00

1.04

99.89
10.03

98.41

95.86

68.90

64.63

88.32

99.78

3.63

94.37

99.68

0.00

20.45

99.72

0.61

0.13

0.56
Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

283 KPI_NP_051 Radio Network Traffic - Voice

284 Radio Network Traffic - Voice

285 KPI_NP_052 Radio Network Traffic - Voice

286 Radio Network Traffic - Voice

287 KPI_NP_053 Data Volume

288 Data Volume

289 KPI_NP_054 Data Volume

290 Data Volume

291 Data Volume

292 Data Volume

293 Data Volume

294 Data Volume

295 KPI_NP_055 Data Volume

296 Data Volume

297 Data Volume

298 Data Volume

299 Data Volume

300 Data Volume


Service Levels / Service Level Names Measurement Period

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21

Mon Tue Wed Thu Fri


My Com Erl 0 120964.39 119382.73 118291.40 116625.64 118979.66

My Com Erl 0 18675.711 18726.434 18497.954 18135.764 18513.554

My Com Erl 0 147835.27 144522.04 143736.69 143563.98 143325.01

My Com Erl 0 20173.10 20074.32 19850.66 19699.43 19725.63

My Com TB 0 3.24 3.28 3.30 3.28 3.40

My Com TB 0 0.176 0.178 0.174 0.178 0.181

My Com TB 0 197.07 196.37 195.22 189.39 200.84

My Com TB 0 171.40 170.80 169.78 164.74 175.29

My Com TB 0 25.66 25.57 25.44 24.65 25.55

My Com TB 0 12.533 12.523 12.386 12.373 12.499

My Com TB 0 10.81 10.78 10.69 10.64 10.83

My Com Tb 0 1.72 1.74 1.70 1.73 1.67

My Com TB 0 5207.46 5222.78 5079.83 5111.73 5378.72

My Com TB 0 322.286 325.384 320.085 327.754 329.335

My Com TB 0 4801.261 4817.766 4684.791 4721.082 4968.862

My Com TB 0 294.968 298.003 292.849 300.384 301.788

My Com TB 0 406.197 405.011 395.042 390.645 409.859

My Com TB 0 27.317 27.381 27.236 27.369 27.547


11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21

Sat Sun Mon Tue Wed Thu Fri Sat Sun


118444.43 118228.18 118233.16 118884.64 119961.99 120394.85 121286.24 120134.44 121410.22

18150.39 18387.125 18535.599 18575.233 18887.536 18626.87 18958.039 18722.951 18788.797

140164.54 141471.73 142287.47 145002.84 146488.38 144881.45 140927.12 139326.27 138667.04

19059.14 19360.29 19765.07 20057.91 20533.15 19948.61 19205.39 18965.81 18980.31

3.35 3.42 3.10 3.14 3.29 3.39 3.69 3.57 3.87

0.172 0.179 0.165 0.171 0.175 0.178 0.193 0.187 0.203

197.15 200.24 188.75 193.30 195.36 198.11 188.49 186.16 197.66

172.14 174.57 164.41 168.33 169.17 171.57 164.45 162.72 172.64

25.02 25.66 24.34 24.98 26.19 26.55 24.04 23.44 25.02

12.098 12.14 12.176 12.641 12.097 12.043 11.546 11.459 11.948

10.47 10.48 10.55 10.90 10.32 10.32 10.01 9.92 10.32

1.62 1.66 1.63 1.75 1.78 1.72 1.53 1.54 1.63

5473.45 5598.31 5184.81 5198.64 5093.81 5210.52 5340.06 5380.33 5585.90

329.096 328.484 324.928 323.515 313.191 324.898 327.501 324.309 328.954

5053.744 5167.723 4781.207 4794.05 4691.905 4801.69 4930.627 4970.044 5161.798

301.28 300.726 297.119 296.055 285.791 297.123 300.098 297.078 301.475

419.701 430.585 403.604 404.592 401.907 408.83 409.437 410.287 424.102

27.816 27.758 27.809 27.46 27.40 27.776 27.402 27.231 27.479


11/15/21 11/16/21 11/17/21

Mon Tue Wed


121986.77 122543.42 121688.18

18930.439 19128.119 18948.546

139715.89 135769.90 136375.02

19070.50 18648.63 18675.92

3.64 3.97 3.91

0.192 0.208 0.204

188.37 175.63 173.50

164.60 153.38 151.36

23.78 22.25 22.14

11.497 11.011 10.734

9.96 9.53 9.28

1.54 1.48 1.46

5295.09 5331.97 5324.97

327.791 333.796 332.904

4890.326 4920.778 4911.129

300.392 305.65 304.616

404.768 411.196 413.841

27.399 28.146 28.288


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

394 KPI_NA_001 Network Availability SLA KPI

395 KPI_NA_002 Network Availability SLA KPI

396 KPI_NA_003 Network Availability SLA KPI

397 KPI_NA_004 Network Availability SLA KPI

398 KPI_NA_005 Network Availability SLA KPI

399 KPI_NA_006 Network Availability SLA KPI

400 KPI_NA_007 Network Availability SLA KPI

401 KPI_NA_008 Network Availability SLA KPI

402 KPI_NA_009 Network Availability SLA KPI

403 KPI_NA_010 Network Availability SLA KPI

404 KPI_NA_011 Network Availability SLA KPI

405 KPI_NA_012 Network Availability SLA KPI

406 KPI_NA_013 Network Availability SLA KPI

407 KPI_NA_014 Network Availability SLA KPI

408 KPI_NA_015 Network Availability SLA KPI

409 KPI_NA_016 Network Availability SLA KPI

410 Network Availability Monitoring

411 Network Availability Monitoring

412 Network Availability Monitoring

413 KPI_NP_004 2G SLA KPI

414 KPI_NP_007 2G SLA KPI

415 KPI_NP_005 2G SLA KPI

416 KPI_NP_006 2G SLA KPI

417 KPI_NP_023 2G SLA KPI

418 KPI_NP_022 2G SLA KPI

419 KPI_NP_034 2G SLA KPI

420 KPI_NP_036 2G SLA KPI

421 KPI_NP_035 2G SLA KPI

422 KPI_NP_037 2G SLA KPI

423 KPI_NP_049 2G SLA KPI

424 KPI_NP_050 2G SLA KPI

425 KPI_NP_001 3G SLA KPI

426 KPI_NP_002 3G SLA KPI

427 KPI_NP_003 3G SLA KPI

428 KPI_NP_015 3G SLA KPI


429 KPI_NP_013 3G SLA KPI

430 KPI_NP_009 3G SLA KPI

431 KPI_NP_008 3G SLA KPI

432 KPI_NP_014 3G SLA KPI

433 KPI_NP_010 3G SLA KPI

434 KPI_NP_011 3G SLA KPI

435 KPI_NP_012 3G SLA KPI

436 KPI_NP_026 3G SLA KPI

437 KPI_NP_027 3G SLA KPI

438 KPI_NP_024 3G SLA KPI

439 KPI_NP_025 3G SLA KPI

440 KPI_NP_028 3G SLA KPI

441 KPI_NP_029 3G SLA KPI

442 3G Monitoring

443 3G Monitoring

444 KPI_NP_059 3G SLA KPI

445 KPI_NP_060 3G SLA KPI

446 KPI_NP_061 3G SLA KPI

447 KPI_NP_062 3G SLA KPI

448 KPI_NP_056 3G SLA KPI

449 KPI_NP_038 3G SLA KPI

450 KPI_NP_039 3G SLA KPI

451 KPI_NP_040 3G SLA KPI

452 KPI_NP_041 3G SLA KPI

455 KPI_NP_057 3G SLA KPI

456 KPI_NP_058 3G SLA KPI

457 KPI_NP_065 3G SLA KPI

458 KPI_NP_064 3G SLA KPI

460 KPI_NP_017 4G SLA KPI

461 KPI_NP_069 4G SLA KPI

462 KPI_NP_070 4G SLA KPI

463 KPI_NP_031 4G SLA KPI

464 KPI_NP_033 4G SLA KPI

465 KPI_NP_055 4G SLA KPI

466 4G Monitoring

467 4G Monitoring

468 4G Monitoring

469 KPI_NP_067 4G SLA KPI

470 4G Monitoring
471 KPI_NP_020 4G SLA KPI

472 KPI_NP_044 4G SLA KPI

473 KPI_NP_045 4G SLA KPI

474 KPI_NP_046 4G SLA KPI

475 KPI_NP_047 4G SLA KPI

476 KPI_NP_048 4G SLA KPI

477 KPI_NP_018 4G SLA KPI

478 KPI_NP_021 4G SLA KPI

479 KPI_NP_068 4G SLA KPI

480 KPI_NP_071 4G SLA KPI

481 KPI_NP_063 4G SLA KPI

482 4G Monitoring

483 KPI_NP_016 4G SLA KPI

484 KPI_NP_019 4G SLA KPI

485 KPI_NP_030 4G SLA KPI

486 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %
Voice RAB Setup Success Rate (Network BH) %

PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %

% cells with Average RSSI (dBm) <= -95 dBm %


% of cells with LTE Success Ratio <99 % (Cell BH) %

LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


Baseline MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21

Mon Tue Wed Thu Fri Sat Sun


99.43 99.85 99.761 99.786 99.714 99.881 99.932 99.934 99.934

99.29 99.881 99.851 99.925 99.901 99.959 99.459 99.992 99.973

98.60 99.789 99.693 99.885 99.831 99.865 99.951 99.949 99.93

99.43 99.778 99.813 99.861 99.796 99.684 99.879 99.738 99.703

99.29 99.775 99.805 99.86 99.849 99.738 99.529 99.661 99.827

98.60 99.686 99.756 99.748 99.658 99.593 99.817 99.657 99.64

99.43 99.861 99.913 99.872 99.829 99.801 99.914 99.838 99.903

99.29 99.557 99.695 99.634 99.605 99.409 99.016 99.58 99.751

98.60 99.603 99.714 99.613 99.59 99.432 99.763 99.588 99.731

99.43 99.828 99.877 99.802 99.837 99.792 99.804 99.783 99.798

99.29 99.667 99.672 99.664 99.796 99.692 99.272 99.689 99.712

98.60 99.664 99.761 99.677 99.677 99.594 99.652 99.636 99.639

99.11 99.84 99.76 99.831 99.771 99.89 99.859 99.947 99.94

99.11 99.757 99.80 99.836 99.774 99.672 99.812 99.709 99.709

99.11 99.75 99.829 99.772 99.736 99.648 99.709 99.736 99.838

99.11 99.77 99.825 99.755 99.793 99.732 99.703 99.736 99.749

0.00 99.824 99.86 99.83 99.82 99.77 99.85 99.79 99.80

0.00 99.682 99.72 99.72 99.77 99.65 99.29 99.68 99.77

0.00 99.665 99.75 99.69 99.67 99.58 99.72 99.65 99.67

99.72 99.568 99.81 99.65 99.55 99.21 99.71 99.57 99.36

55.33 58.948 60.58 58.30 60.20 58.19 59.52 60.10 60.35

99.62 99.806 99.88 99.85 99.88 99.81 99.90 99.85 99.81

96.59 96.809 97.18 97.01 96.86 96.59 97.10 97.11 96.82

86.85 91.049 91.67 91.88 91.71 91.47 91.17 91.92 91.85

0.58 0.435 0.42 0.41 0.41 0.42 0.45 0.39 0.43

96.99 98.195 98.11 98.20 98.01 98.46 98.26 98.25 98.21

77.21 85.491 85.81 86.36 85.43 86.95 86.70 85.56 86.99

84.61 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.04 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

99.12 99.042 99.16 99.14 99.14 99.09 99.13 99.18 99.09

97.61 97.96 97.96 97.98 97.98 97.99 97.96 98.05 98.15

99.44 98.027 99.40 99.44 95.59 97.52 99.58 98.59 93.59

99.90 99.976 99.97 99.96 99.99 99.96 100.00 99.96 99.99

99.98 99.925 100.00 99.99 99.81 99.97 99.99 100.00 99.90

96.91 96.296 96.59 96.67 96.40 96.42 96.66 96.90 96.51


99.96 99.985 99.96 99.98 99.99 99.99 99.99 99.99 99.98

99.53 98.985 99.58 99.61 99.32 99.40 99.61 99.58 99.43

99.84 99.924 99.86 99.92 99.94 99.92 99.94 99.94 99.91

92.83 98.961 99.03 99.17 97.51 98.64 98.99 99.33 99.29

98.12 99.135 99.15 99.04 99.20 98.93 99.14 99.17 99.09

96.61 95.561 97.76 97.81 94.81 95.79 98.12 97.65 94.38

99.38 99.797 99.81 99.82 99.71 99.75 99.80 99.82 99.81

0.35 0.473 0.43 0.44 0.45 0.56 0.45 0.44 0.47

98.38 97.124 97.58 97.53 97.32 96.77 97.20 97.20 96.83

0.41 0.211 0.21 0.20 0.17 0.23 0.21 0.20 0.20

92.07 95.316 95.45 95.35 95.77 94.96 95.26 95.52 95.64

0.57 1.035 0.95 0.98 0.99 1.20 0.98 0.97 1.04

91.22 79.803 82.09 82.00 80.78 77.53 80.77 80.39 79.57

0.00 0.906 0.92 0.90 0.87 0.78 0.88 0.92 0.90

0.00 0.064 0.07 0.06 0.06 0.06 0.06 0.06 0.07

32.62 33.526 34.80 33.11 31.11 28.11 31.64 34.78 33.46

47.83 49.597 51.48 49.83 47.86 42.33 47.40 51.40 49.76

0.73 1.982 0.00 5.88 0.00 0.00 4.17 0.00 0.00

3.88 2.706 0.00 5.88 0.00 0.00 4.17 0.00 0.00

39.85 30.989 29.06 29.41 32.90 35.31 31.84 29.64 25.95

99.79 99.674 99.67 99.67 99.68 99.66 99.69 99.67 99.66

97.14 97.592 97.58 97.88 97.68 97.85 97.71 97.48 97.48

99.14 97.958 98.01 98.27 98.16 97.96 98.23 98.11 98.10

46.97 13.237 12.39 12.49 12.79 12.70 12.65 12.81 12.88

68.34 65.109 65.50 64.87 65.45 63.78 63.93 65.12 65.54

18.71 18.196 18.28 18.14 18.28 18.01 18.02 18.23 18.31

79.82 67.666 67.03 67.22 67.65 67.43 67.25 65.71 67.05

93.36 94.155 94.25 94.18 93.61 92.98 94.07 94.10 94.27

99.53 99.699 99.71 99.71 99.71 99.67 99.70 99.70 99.69

61.58 71.808 71.66 70.97 71.12 70.49 70.56 72.52 72.56

16.73 18.436 19.36 19.15 19.97 17.53 18.03 20.08 19.68

0.07 0.072 0.07 0.07 0.07 0.08 0.07 0.07 0.07

8.04 4.972 4.80 5.08 4.90 5.74 4.76 4.82 4.85

0.00 3,543.076 3487.46 3497.64 3429.98 3399.10 3596.52 3574.98 3675.53

0.00 3,263.87 3209.377 3219.351 3157.353 3130.732 3317.24 3296.186 3389.419

0.00 279.207 278.084 278.285 272.627 268.367 279.285 278.794 286.108

0.00 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2.52 1.342 1.08 1.00 0.97 1.08 1.25 1.38 1.61

0.00 99.804 99.79 99.80 99.78 99.81 99.81 99.80 99.80


15.81 6.543 6.21 6.54 6.44 7.36 6.29 6.24 6.86

99.04 99.168 99.18 99.20 99.20 99.19 99.18 99.25 99.27

99.00 99.309 99.21 99.26 99.28 99.27 99.23 98.95 99.26

60.90 73.992 74.88 74.08 74.64 72.76 73.68 74.46 74.82

64.77 67.238 67.40 67.30 66.35 65.41 65.08 64.86 65.57

64.80 94.426 95.21 94.11 94.87 94.43 94.23 94.70 94.40

99.37 99.849 99.86 99.87 99.87 99.87 99.86 99.87 99.86

8.38 2.945 2.87 2.74 3.02 3.13 3.06 2.95 2.93

95.05 94.271 94.76 94.61 94.68 94.13 94.53 95.07 94.80

99.56 99.494 99.50 99.47 99.52 99.50 99.49 99.52 99.50

0.03 0.074 0.08 0.08 0.06 0.08 0.04 0.10 0.04

0.00 15.628 15.55 15.70 16.04 17.09 16.22 15.17 15.11

0.00 99.735 99.72 99.71 99.72 99.73 99.73 99.74 99.74

0.00 0.726 0.80 0.72 0.82 0.70 0.70 0.69 0.72

0.00 0.124 0.11 0.11 0.13 0.12 0.12 0.12 0.13

0.00 0.555 0.51 0.54 0.63 0.55 0.50 0.60 0.54


11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21

Mon Tue Wed Thu Fri Sat Sun Mon Tue


99.873 99.896 99.908 99.844 99.706 99.821 99.945 99.717 99.885

99.982 99.607 99.991 99.974 99.97 99.902 99.995 99.695 99.916

99.908 99.936 99.876 99.701 99.204 99.821 99.828 99.393 99.774

99.718 99.77 99.665 99.681 99.817 99.844 99.866 99.763 99.814

99.946 99.72 99.531 99.741 99.932 99.932 99.916 99.684 99.835

99.684 99.677 99.403 99.618 99.783 99.855 99.846 99.715 99.685

99.90 99.857 99.872 99.827 99.899 99.925 99.882 99.714 99.873

99.676 99.084 99.464 99.601 99.774 99.774 99.489 99.481 99.784

99.733 99.459 99.525 99.54 99.731 99.663 99.54 99.41 99.612

99.789 99.846 99.817 99.812 99.80 99.919 99.901 99.763 99.852

99.819 99.479 99.59 99.69 99.822 99.833 99.741 99.298 99.749

99.722 99.717 99.55 99.478 99.537 99.771 99.735 99.616 99.752

99.898 99.861 99.913 99.831 99.626 99.832 99.925 99.638 99.863

99.745 99.742 99.588 99.676 99.824 99.858 99.868 99.742 99.787

99.822 99.63 99.723 99.724 99.842 99.844 99.745 99.61 99.802

99.776 99.776 99.727 99.716 99.736 99.874 99.844 99.683 99.818

99.80 99.83 99.80 99.79 99.82 99.90 99.89 99.75 99.85

99.83 99.45 99.57 99.70 99.85 99.85 99.74 99.47 99.79

99.73 99.68 99.53 99.53 99.60 99.77 99.73 99.59 99.72

99.66 99.80 99.70 98.65 99.78 99.65 99.75 99.63 99.47

61.14 60.05 58.29 56.87 57.68 58.86 59.36 58.48 57.07

99.81 99.78 99.78 99.85 99.81 99.81 99.75 99.74 99.68

97.13 97.02 96.92 95.93 96.99 95.66 97.11 96.79 96.69

92.00 91.72 91.04 90.94 91.16 90.91 90.26 88.96 89.36

0.41 0.39 0.45 0.44 0.41 0.43 0.47 0.51 0.50

98.34 98.35 97.92 98.32 96.75 97.79 98.37 96.72 101.15

86.61 86.58 85.61 86.18 84.73 85.20 84.81 83.88 83.27

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

99.10 99.12 98.97 98.94 98.94 99.02 98.96 98.86 98.94

98.13 98.06 97.94 97.91 97.89 97.98 98.02 97.78 97.81

98.66 99.72 99.71 87.50 99.54 99.79 99.69 99.12 99.43

99.98 100.00 100.00 99.96 99.93 99.97 99.97 100.00 99.97

100.00 99.96 100.00 99.22 99.99 100.00 99.94 99.96 100.00

96.61 96.30 96.20 96.23 96.06 95.89 95.55 96.05 95.93


99.99 99.99 99.99 99.98 99.98 99.98 99.99 99.99 99.98

94.92 99.62 99.55 94.65 99.59 99.62 99.55 99.57 99.56

99.94 99.95 99.95 99.84 99.92 99.94 99.94 99.93 99.91

99.24 98.97 99.19 98.31 99.03 99.09 99.29 99.08 99.05

99.24 99.19 99.42 98.59 99.16 99.19 99.22 99.00 99.15

90.48 98.03 97.25 77.51 97.26 97.89 97.18 97.41 97.46

99.83 99.81 99.79 99.72 99.81 99.83 99.82 99.80 99.80

0.40 0.44 0.50 0.60 0.45 0.45 0.51 0.49 0.48

97.53 97.41 96.51 96.62 97.42 97.36 96.80 96.93 97.24

0.19 0.20 0.21 0.21 0.22 0.19 0.25 0.24 0.23

95.66 95.40 95.09 95.18 95.27 95.54 94.82 94.74 95.35

0.87 0.96 1.11 1.26 0.99 0.98 1.11 1.08 1.06

83.37 81.71 78.18 75.14 79.97 79.97 77.56 78.72 79.45

0.94 0.96 0.92 0.78 0.95 0.96 0.91 0.90 0.95

0.06 0.07 0.06 0.06 0.06 0.08 0.06 0.06 0.07

35.36 36.51 33.97 24.92 36.18 36.66 33.45 32.99 36.41

50.81 52.90 49.55 40.03 52.77 52.75 49.00 48.88 53.09

5.26 0.00 0.00 0.00 12.50 0.00 0.00 0.00 5.88

10.53 2.70 4.35 0.00 12.50 0.00 0.00 0.00 5.88

27.47 29.29 31.79 35.67 28.48 31.70 31.64 35.81 31.92

99.69 99.68 99.68 99.68 99.68 99.67 99.67 99.65 99.67

97.45 97.75 97.38 97.15 97.64 97.70 97.60 97.61 97.50

98.10 98.00 97.98 97.91 97.91 97.44 97.93 97.81 97.84

12.65 13.07 12.96 13.16 13.67 14.05 13.62 13.42 15.34

65.47 65.09 64.42 70.84 64.98 64.62 64.67 63.65 64.21

18.29 18.20 18.06 19.01 18.17 18.11 18.11 17.93 18.05

68.56 67.36 67.11 69.78 65.61 67.10 68.61 68.47 70.75

92.67 94.22 94.38 92.30 95.21 95.11 94.57 94.97 94.74

99.72 99.70 99.70 99.68 99.70 99.70 99.69 99.70 99.70

72.94 71.77 71.28 71.57 72.85 73.29 71.01 70.94 72.11

19.60 18.97 18.80 17.39 18.16 17.61 17.23 16.91 17.00

0.06 0.07 0.08 0.08 0.07 0.07 0.07 0.08 0.08

4.28 4.46 5.18 5.36 4.84 5.07 5.15 5.23 4.97

3444.95 3495.59 3503.40 3493.24 3568.91 3582.89 3724.57 3561.39 3604.33

3170.094 3217.27 3222.601 3212.102 3289.28 3305.907 3438.602 3283.253 3319.973

274.858 278.322 280.804 281.14 279.631 276.98 285.969 278.14 284.359

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

1.57 1.46 1.45 1.37 1.41 1.58 1.51 1.33 1.35

99.81 99.80 99.80 99.79 99.81 99.81 99.82 99.81 99.81


5.78 6.36 6.64 6.93 6.30 6.68 6.88 6.63 6.79

99.20 99.17 99.11 99.13 99.14 99.14 99.20 99.10 99.10

99.29 99.37 99.30 99.38 99.40 99.41 99.40 99.43 99.41

74.87 74.50 73.89 73.88 74.21 73.78 73.28 73.38 73.20

66.68 68.25 67.52 67.36 68.56 68.56 68.25 68.40 68.69

94.34 94.94 94.02 94.29 94.32 94.53 94.08 94.21 94.15

99.89 99.84 99.84 99.83 99.82 99.84 99.83 99.83 99.83

2.64 3.11 2.92 3.16 3.00 2.84 2.78 3.02 2.95

95.16 94.27 93.98 94.12 93.83 94.18 93.37 93.68 93.35

99.54 99.50 99.49 99.47 99.47 99.49 99.49 99.48 99.50

0.04 0.10 0.08 0.08 0.12 0.08 0.08 0.04 0.08

15.19 15.54 15.96 15.50 15.26 14.50 15.73 15.75 15.83

99.74 99.74 99.75 99.73 99.73 99.74 99.75 99.73 99.75

0.76 0.72 0.73 0.76 0.73 0.66 0.65 0.78 0.71

0.12 0.10 0.14 0.14 0.12 0.13 0.13 0.13 0.14

0.50 0.49 0.61 0.63 0.55 0.56 0.51 0.59 0.59


11/17/21

Wed
99.911

99.887

99.863

99.817

99.673

99.525

99.816

99.658

99.611

99.881

99.823

99.768

99.896

99.734

99.747

99.848

99.86

99.75

99.70

99.70

57.07

99.72

96.85

89.82

0.46

98.11

82.68

0.00

0.00

98.94

97.73

99.59

99.98

100.00

96.06
99.99

99.59

99.95

99.13

99.42

97.75

99.82

0.48

96.86

0.22

95.38

1.06

79.45

0.96

0.07

36.48

53.31

0.00

0.00

28.94

99.68

97.63

97.52

14.38

64.71

18.14

67.63

95.00

99.71

73.10

17.94

0.07

5.03

3591.81

3307.047

284.759

0.00

1.42

99.81
6.30

99.09

99.41

73.55

68.81

94.42

99.83

2.95

94.09

99.47

0.08

15.53

99.74

0.69

0.12

0.53
Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

83 KPI_NP_051 Radio Network Traffic - Voice

84 Radio Network Traffic - Voice

85 KPI_NP_052 Radio Network Traffic - Voice

86 Radio Network Traffic - Voice

87 KPI_NP_053 Data Volume

88 Data Volume

89 KPI_NP_054 Data Volume

90 Data Volume

91 Data Volume

92 Data Volume

93 Data Volume

94 Data Volume

95 KPI_NP_055 Data Volume

96 Data Volume

97 Data Volume

98 Data Volume

99 Data Volume

100 Data Volume


Service Levels / Service Level Names Measurement Period

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21

Mon Tue Wed Thu Fri


My Com Erl 0 139086.81 139639.57 137842.01 139181.97 137453.39

My Com Erl 0 19155.289 19420.638 19084.492 19322.686 19056.767

My Com Erl 0 92659.46 92849.65 91878.47 93008.88 90641.38

My Com Erl 0 11900.98 12066.26 11905.50 12088.67 11796.00

My Com TB 0 2.76 2.77 2.74 2.81 3.00

My Com TB 0 0.149 0.15 0.146 0.159 0.159

My Com TB 0 107.01 107.49 108.39 106.32 112.83

My Com TB 0 92.73 93.17 93.78 91.85 97.75

My Com TB 0 14.28 14.33 14.61 14.47 15.07

My Com TB 0 7.07 7.256 7.073 7.09 7.295

My Com TB 0 6.10 6.25 6.07 6.03 6.29

My Com Tb 0 0.97 1.01 1.01 1.06 1.01

My Com TB 0 3487.46 3497.64 3429.98 3399.10 3596.52

My Com TB 0 222.22 223.396 224.111 217.417 228.806

My Com TB 0 3209.377 3219.351 3157.353 3130.732 3317.24

My Com TB 0 203.006 204.162 204.751 198.411 209.552

My Com TB 0 278.084 278.285 272.627 268.367 279.285

My Com TB 0 19.214 19.234 19.36 19.006 19.254


11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21

Sat Sun Mon Tue Wed Thu Fri Sat Sun


132284.04 128343.76 133446.70 140665.29 141536.19 140831.73 154376.92 149236.64 145968.32

18158.389 17981.088 18389.228 19441.785 19624.041 19341.468 20655.354 19789.918 19893.819

88764.37 86482.16 89982.11 84871.92 85689.23 83329.15 70300.25 68598.51 66661.45

11346.69 11307.57 11703.59 10906.95 10954.70 10659.49 8955.34 8747.78 8679.25

2.76 2.68 2.59 3.65 3.61 3.71 4.60 4.25 4.42

0.144 0.142 0.138 0.185 0.188 0.191 0.229 0.214 0.229

108.59 109.43 102.39 91.57 93.87 97.05 82.39 80.61 86.50

94.06 94.81 88.54 79.34 81.10 83.47 71.35 70.09 75.01

14.53 14.62 13.85 12.24 12.78 13.58 11.04 10.52 11.49

6.944 6.998 6.797 6.229 6.249 6.144 5.295 5.265 5.516

5.99 6.02 5.81 5.37 5.37 5.19 4.58 4.55 4.75

0.95 0.98 0.99 0.86 0.88 0.96 0.72 0.71 0.77

3574.98 3675.53 3444.95 3495.59 3503.40 3493.24 3568.91 3582.89 3724.57

224.357 220.41 221.713 224.073 224.376 222.24 224.709 222.133 226.848

3296.186 3389.419 3170.094 3217.27 3222.601 3212.102 3289.28 3305.907 3438.602

205.362 201.662 202.481 204.668 204.832 202.772 205.684 203.349 207.813

278.794 286.108 274.858 278.322 280.804 281.14 279.631 276.98 285.969

18.996 18.749 19.233 19.405 19.544 19.468 19.025 18.784 19.035


11/15/21 11/16/21 11/17/21

Mon Tue Wed


155194.09 160076.26 158784.39

20816.644 21169.255 21267.907

69690.60 62559.00 61621.64

9068.57 8082.72 8057.06

4.24 4.92 4.76

0.218 0.249 0.241

82.94 74.67 72.53

71.95 64.76 62.88

10.99 9.91 9.66

5.539 4.893 4.816

4.78 4.22 4.16

0.76 0.67 0.66

3561.39 3604.33 3591.81

228.812 229.569 229.863

3283.253 3319.973 3307.047

209.43 209.909 210.006

278.14 284.359 284.759

19.382 19.66 19.857


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

673 KPI_NA_001 Network Availability SLA KPI

674 KPI_NA_002 Network Availability SLA KPI

675 KPI_NA_003 Network Availability SLA KPI

676 KPI_NA_004 Network Availability SLA KPI

677 KPI_NA_005 Network Availability SLA KPI

678 KPI_NA_006 Network Availability SLA KPI

679 KPI_NA_007 Network Availability SLA KPI

680 KPI_NA_008 Network Availability SLA KPI

681 KPI_NA_009 Network Availability SLA KPI

682 KPI_NA_010 Network Availability SLA KPI

683 KPI_NA_011 Network Availability SLA KPI

684 KPI_NA_012 Network Availability SLA KPI

685 KPI_NA_013 Network Availability SLA KPI

686 KPI_NA_014 Network Availability SLA KPI

687 KPI_NA_015 Network Availability SLA KPI

688 KPI_NA_016 Network Availability SLA KPI

689 Network Availability Monitoring

690 Network Availability Monitoring

691 Network Availability Monitoring

692 KPI_NP_004 2G SLA KPI

693 KPI_NP_007 2G SLA KPI

694 KPI_NP_005 2G SLA KPI

695 KPI_NP_006 2G SLA KPI

696 KPI_NP_023 2G SLA KPI

697 KPI_NP_022 2G SLA KPI

698 KPI_NP_034 2G SLA KPI

699 KPI_NP_036 2G SLA KPI

700 KPI_NP_035 2G SLA KPI

701 KPI_NP_037 2G SLA KPI

702 KPI_NP_049 2G SLA KPI

703 KPI_NP_050 2G SLA KPI

704 KPI_NP_001 3G SLA KPI

705 KPI_NP_002 3G SLA KPI

706 KPI_NP_003 3G SLA KPI

707 KPI_NP_015 3G SLA KPI


708 KPI_NP_013 3G SLA KPI

709 KPI_NP_009 3G SLA KPI

710 KPI_NP_008 3G SLA KPI

711 KPI_NP_014 3G SLA KPI

712 KPI_NP_010 3G SLA KPI

713 KPI_NP_011 3G SLA KPI

714 KPI_NP_012 3G SLA KPI

715 KPI_NP_026 3G SLA KPI

716 KPI_NP_027 3G SLA KPI

717 KPI_NP_024 3G SLA KPI

718 KPI_NP_025 3G SLA KPI

719 KPI_NP_028 3G SLA KPI

720 KPI_NP_029 3G SLA KPI

721 3G Monitoring

722 3G Monitoring

723 KPI_NP_059 3G SLA KPI

724 KPI_NP_060 3G SLA KPI

725 KPI_NP_061 3G SLA KPI

726 KPI_NP_062 3G SLA KPI

727 KPI_NP_056 3G SLA KPI

728 KPI_NP_038 3G SLA KPI

729 KPI_NP_039 3G SLA KPI

730 KPI_NP_040 3G SLA KPI

731 KPI_NP_041 3G SLA KPI

734 KPI_NP_057 3G SLA KPI

735 KPI_NP_058 3G SLA KPI

736 KPI_NP_065 3G SLA KPI

737 KPI_NP_064 3G SLA KPI

739 KPI_NP_017 4G SLA KPI

740 KPI_NP_069 4G SLA KPI

741 KPI_NP_070 4G SLA KPI

742 KPI_NP_031 4G SLA KPI

743 KPI_NP_033 4G SLA KPI

744 KPI_NP_055 4G SLA KPI

745 4G Monitoring

746 4G Monitoring

747 4G Monitoring

748 KPI_NP_067 4G SLA KPI

749 4G Monitoring
750 KPI_NP_020 4G SLA KPI

751 KPI_NP_044 4G SLA KPI

752 KPI_NP_045 4G SLA KPI

753 KPI_NP_046 4G SLA KPI

754 KPI_NP_047 4G SLA KPI

755 KPI_NP_048 4G SLA KPI

756 KPI_NP_018 4G SLA KPI

757 KPI_NP_021 4G SLA KPI

758 KPI_NP_068 4G SLA KPI

759 KPI_NP_071 4G SLA KPI

760 KPI_NP_063 4G SLA KPI

761 4G Monitoring

762 KPI_NP_016 4G SLA KPI

763 KPI_NP_019 4G SLA KPI

764 KPI_NP_030 4G SLA KPI

765 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %
Voice RAB Setup Success Rate (Network BH) %

PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %

% cells with Average RSSI (dBm) <= -95 dBm %


% of cells with LTE Success Ratio <99 % (Cell BH) %

LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


Baseline MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21

Mon Tue Wed Thu Fri Sat Sun


99.43 99.269 98.651 99.168 99.338 98.772 98.739 99.247 99.329

99.29 99.134 97.903 98.80 98.583 99.17 99.494 99.654 99.02

98.60 99.206 98.297 99.135 99.112 98.55 98.928 99.709 99.247

99.43 98.762 99.016 98.622 98.564 98.989 98.96 98.634 98.666

99.29 98.863 98.929 99.06 98.137 99.327 99.416 99.444 99.313

98.60 98.73 98.397 98.174 98.246 99.225 99.318 98.998 98.562

99.43 98.736 98.889 98.599 98.795 98.911 98.769 98.732 98.706

99.29 97.909 98.615 97.757 97.545 97.961 97.697 97.843 98.278

98.60 98.019 98.272 97.735 97.936 98.178 97.692 97.791 98.097

99.43 99.218 98.908 99.131 99.214 99.292 99.179 99.371 99.322

99.29 98.89 99.009 99.257 98.318 98.794 98.474 98.808 98.966

98.60 98.574 98.202 97.997 98.321 98.836 98.473 98.734 98.869

99.11 99.244 98.509 99.142 99.239 98.722 98.83 99.403 99.291

99.11 98.75 98.832 98.503 98.458 99.067 99.085 98.768 98.655

99.11 98.503 98.697 98.317 98.507 98.667 98.406 98.424 98.513

99.11 99.017 98.69 98.779 98.926 99.145 98.942 99.164 99.176

0.00 98.861 98.90 98.74 98.89 99.00 98.88 98.89 98.86

0.00 98.165 98.66 98.09 97.73 98.24 98.03 98.18 98.48

0.00 98.244 98.27 97.87 98.09 98.43 98.05 98.17 98.35

99.77 99.486 99.66 99.32 99.50 99.66 99.42 99.58 98.64

80.09 67.399 68.30 66.85 67.51 67.54 67.50 69.93 67.47

99.84 99.723 99.79 99.76 99.77 99.77 99.81 99.80 99.73

97.32 96.732 97.46 96.77 97.04 96.82 96.39 97.70 93.90

89.28 95.215 95.17 95.03 95.33 95.00 94.88 95.31 94.99

0.71 0.302 0.30 0.29 0.29 0.33 0.32 0.28 0.34

97.87 98.048 98.08 98.10 98.25 97.98 98.18 98.27 98.19

79.37 92.415 92.40 92.37 92.68 91.90 92.47 92.76 92.63

80.15 13.488 79.77 10.60 10.78 11.20 12.89 11.85 12.45

5.86 3.831 4.68 3.93 3.88 4.29 4.08 3.95 4.06

95.66 96.628 96.55 96.81 96.72 96.57 96.63 96.66 96.67

95.87 97.121 97.17 97.09 97.18 97.12 97.22 97.10 97.13

99.58 98.454 98.26 98.12 99.57 99.48 97.34 99.61 97.64

99.92 99.964 99.99 99.97 100.00 99.97 99.97 100.00 99.98

100.00 100 100.00 100.00 100.00 100.00 100.00 100.00 100.00

93.83 92.681 93.06 90.73 93.62 93.62 89.97 93.55 93.23


99.93 99.985 99.98 99.98 99.99 99.98 99.98 99.99 99.99

99.56 99.272 98.86 99.05 99.33 99.36 99.25 99.32 99.28

99.57 99.724 99.71 99.69 99.75 99.70 99.70 99.82 99.75

77.92 68.694 70.61 67.73 69.84 70.18 67.63 70.29 69.92

97.59 97.662 97.62 97.43 97.87 97.29 97.22 98.17 97.84

97.80 95.445 93.85 94.70 95.80 95.93 94.87 95.85 95.02

98.55 98.095 97.92 98.07 98.23 98.21 98.02 98.29 98.05

0.74 1.135 1.10 1.27 1.16 1.18 1.19 1.22 1.18

93.63 83.984 83.77 80.62 83.56 82.90 83.35 83.57 83.75

0.64 0.465 0.41 0.49 0.46 0.45 0.54 0.46 0.45

92.88 95.038 95.79 94.67 95.39 95.08 94.48 94.96 95.32

0.34 0.434 0.39 0.48 0.44 0.46 0.44 0.49 0.44

97.32 95.388 94.62 94.25 94.93 95.23 95.53 95.06 95.39

0.00 1.909 2.01 1.82 1.86 1.88 1.85 1.97 2.32

0.00 0.233 0.21 0.24 0.23 0.24 0.23 0.22 0.24

59.11 70.129 72.76 67.39 70.80 70.49 69.25 71.92 68.90

69.51 78.315 80.72 76.29 79.52 78.61 76.85 80.21 77.53

1.16 0.752 0.78 0.69 1.37 0.78 1.00 0.00 1.32

3.41 1.969 0.78 2.07 4.79 2.33 1.00 0.36 4.64

3.974 4.21 4.24 4.41 4.19 4.21 4.36 4.20

99.86 99.867 99.87 99.87 99.87 99.86 99.86 99.86 99.87

95.37 93.383 93.99 88.99 94.53 93.87 93.04 94.33 91.79

99.18 99.056 98.73 98.94 99.04 99.04 99.01 99.10 98.80

35.64 27.294 28.47 28.42 28.42 28.19 27.90 26.65 26.76

72.88 71.786 70.10 69.70 69.62 69.00 70.99 69.86 70.54

19.45 19.184 18.84 18.74 18.76 18.65 19.05 18.84 18.98

83.62 69.588 75.54 73.65 73.94 73.32 75.53 74.42 74.55

97.35 96.165 96.37 96.15 96.68 96.62 95.47 96.65 95.71

97.88 99.712 99.74 99.73 99.74 99.73 99.72 99.74 99.70

66.77 72.482 71.88 72.30 72.04 71.85 71.22 72.80 72.63

1.18 1.471 1.58 1.63 1.44 1.48 1.45 1.47 1.57

0.41 0.366 0.35 0.38 0.37 0.39 0.44 0.36 0.39

31.76 25.824 25.25 26.75 24.69 25.26 30.98 25.72 27.26

0.00 2,609.779 2610.32 2540.83 2403.11 2573.23 2668.25 2681.84 2759.11

0.00 2,395.334 2394.747 2330.246 2205.402 2365.032 2450.986 2463.347 2532.369

0.00 214.445 215.569 210.581 197.707 208.202 217.267 218.496 226.738

0.00 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2.25 2.856 2.05 2.26 2.09 2.20 2.52 2.67 2.60

0.00 99.913 99.93 99.89 99.93 99.92 99.90 99.90 99.92


21.79 6.541 6.46 6.85 6.29 6.45 7.03 6.35 7.17

98.04 96.774 96.80 96.86 96.70 96.68 96.58 96.81 96.84

96.42 95.491 95.59 95.84 94.86 94.19 94.91 95.93 95.85

39.04 43.115 44.07 43.39 43.37 43.96 43.56 43.23 43.57

40.97 48.984 50.40 48.99 48.56 48.52 47.91 47.98 49.35

68.93 75.958 77.51 75.10 74.90 75.11 76.83 76.78 76.39

99.64 99.947 99.95 99.93 99.94 99.96 99.95 99.95 99.95

4.47 0.707 0.71 0.93 0.75 0.58 0.70 0.71 0.75

98.61 95.923 95.99 96.11 95.75 95.83 95.73 95.91 95.87

99.76 99.744 99.75 99.75 99.76 99.75 99.73 99.77 99.75

0.00 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 72.719 74.83 72.94 72.02 73.36 74.25 72.66 70.67

0.00 99.736 99.56 99.60 99.71 99.74 99.75 99.77 99.75

0.00 1.089 1.37 1.43 1.04 0.91 1.15 1.04 1.08

0.00 0.365 0.30 0.38 0.35 0.37 0.44 0.38 0.41

0.00 1.749 1.74 1.90 1.77 1.82 2.14 1.77 1.70


11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21

Mon Tue Wed Thu Fri Sat Sun Mon Tue


99.176 99.585 99.663 98.795 99.287 99.431 99.219 99.466 99.834

98.79 99.778 98.742 97.719 98.981 99.402 99.918 99.391 99.972

99.184 99.472 99.579 98.889 99.061 99.321 99.182 99.131 99.803

98.506 98.141 99.02 98.893 99.047 99.108 98.689 98.394 98.765

98.703 99.12 98.104 98.171 98.777 98.719 99.221 99.211 98.844

98.231 97.534 97.842 98.598 99.077 99.212 99.306 99.34 99.341

98.831 98.504 98.301 98.579 98.628 98.981 98.839 98.949 98.795

98.026 97.505 97.419 97.80 97.898 98.306 98.322 98.39 98.12

97.888 97.674 97.492 98.088 97.987 98.473 98.477 98.459 98.248

99.12 98.984 99.151 99.092 99.098 99.394 99.216 99.288 99.54

98.178 98.55 98.791 98.766 99.348 99.125 99.362 99.059 99.328

98.295 98.254 98.258 98.73 98.686 98.874 98.601 98.608 99.058

99.162 99.559 99.599 98.779 99.207 99.398 99.238 99.367 99.83

98.43 97.989 98.645 98.785 99.048 99.122 98.857 98.652 98.91

98.526 98.228 98.037 98.412 98.42 98.823 98.728 98.803 98.63

98.848 98.75 98.868 98.976 98.973 99.243 99.048 99.097 99.404

98.83 98.62 98.58 98.73 98.79 99.10 98.91 99.00 99.00

98.14 97.88 97.70 97.94 98.19 98.49 98.60 98.59 98.41

98.05 97.86 97.77 98.31 98.28 98.65 98.59 98.58 98.57

99.67 99.68 99.72 99.70 99.54 99.67 99.02 99.51 99.56

66.50 65.32 66.35 65.48 65.29 67.89 72.01 70.21 65.95

99.73 99.71 99.77 99.62 99.55 99.71 99.44 99.75 99.81

96.93 97.39 97.58 97.19 96.87 97.27 95.91 96.47 96.60

95.26 94.71 94.80 94.63 95.09 96.21 95.81 95.65 95.59

0.30 0.30 0.31 0.34 0.30 0.27 0.25 0.30 0.30

98.27 98.17 98.31 98.19 98.18 98.20 98.30 98.22 96.97

92.96 92.23 92.26 91.68 91.94 93.32 92.98 93.07 91.85

9.58 8.84 8.99 3.12 5.84 12.35 8.73 8.55 7.19

4.03 3.76 3.56 2.20 2.68 4.07 4.39 4.38 4.19

96.70 96.61 96.59 96.68 96.70 96.60 96.77 96.64 96.43

97.16 96.99 97.09 97.18 97.10 97.21 97.34 97.25 96.98

98.50 96.76 99.52 97.37 95.96 99.78 98.97 98.86 99.12

100.00 99.95 99.98 99.93 99.92 99.97 99.85 100.00 99.95

100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

93.73 91.10 91.60 92.48 93.20 93.45 94.39 93.71 91.24


99.99 99.99 99.99 99.98 99.98 99.98 99.97 99.99 99.99

99.38 99.26 99.42 99.33 99.02 99.45 99.28 99.30 99.35

99.77 99.79 99.78 99.70 99.47 99.77 99.71 99.78 99.69

70.54 68.29 70.82 66.78 67.40 72.23 63.15 60.21 70.75

97.78 98.12 97.90 97.42 97.60 97.83 97.54 97.70 97.57

95.81 94.89 96.74 95.38 93.86 96.92 95.18 95.50 96.19

98.16 98.02 98.35 98.03 97.47 98.42 97.95 97.84 98.24

1.05 1.11 1.18 1.16 1.16 1.07 1.13 1.08 1.02

84.66 83.38 82.73 82.41 83.28 84.52 83.91 86.43 87.72

0.45 0.50 0.51 0.47 0.53 0.44 0.36 0.43 0.46

95.22 94.97 94.79 94.96 94.47 95.11 95.31 95.32 95.01

0.40 0.42 0.45 0.43 0.43 0.41 0.44 0.41 0.42

95.69 95.64 95.39 94.35 95.40 95.79 96.18 96.26 96.01

1.94 1.86 1.92 1.86 1.87 2.04 1.65 1.63 1.98

0.22 0.24 0.24 0.24 0.23 0.22 0.26 0.24 0.23

70.93 68.14 70.46 69.74 69.81 73.29 66.34 67.77 71.80

79.46 76.13 77.52 78.09 78.07 81.02 75.05 77.78 79.17

0.79 1.00 0.91 0.81 0.81 1.30 0.00 1.23 0.00

1.59 2.34 0.91 2.44 0.81 3.25 0.00 1.23 2.63

4.10 4.03 3.76 3.81 3.71 3.77 3.58 3.45 3.70

99.86 99.86 99.87 99.87 99.87 99.87 99.87 99.87 99.87

93.00 95.20 95.92 95.58 94.01 92.52 93.23 92.67 92.30

98.97 99.13 99.20 99.28 98.98 99.06 99.44 99.42 98.85

27.19 26.12 27.05 27.30 26.71 25.89 28.66 28.59 26.16

70.33 70.22 69.80 72.87 71.32 71.09 78.70 84.37 71.17

18.90 18.86 18.78 19.33 19.05 19.02 20.60 21.72 19.07

74.31 74.32 73.25 63.81 64.00 63.77 61.61 63.37 61.77

96.34 95.73 96.43 95.92 95.94 96.63 95.34 96.06 96.21

99.72 99.73 99.71 99.72 99.74 99.76 99.75 99.43 99.72

72.20 71.64 71.62 72.43 72.17 73.89 75.33 72.55 72.99

1.48 1.41 1.36 1.31 1.48 1.54 1.57 1.36 1.49

0.36 0.38 0.37 0.36 0.35 0.32 0.33 0.34 0.37

25.71 26.36 25.80 25.66 25.79 23.80 24.48 24.36 25.72

2599.51 2622.52 2660.28 2615.04 2696.23 2736.30 2331.27 2518.79 2670.87

2383.316 2406.214 2438.861 2397.735 2474.549 2513.958 2138.873 2312.733 2453.137

216.197 216.302 221.424 217.303 221.684 222.343 192.399 206.054 217.733

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2.73 2.74 3.05 3.42 3.33 3.28 3.59 3.46 3.33

99.89 99.91 99.92 99.91 99.91 99.91 99.91 99.92 99.92


6.67 6.54 6.29 6.79 6.52 5.75 6.53 6.40 6.52

96.93 96.93 96.90 96.77 96.67 96.67 96.75 96.77 96.68

95.62 95.60 95.74 95.31 95.77 95.98 95.03 95.55 95.85

43.48 43.07 43.68 42.43 42.34 42.46 43.25 43.25 41.67

49.22 48.43 49.50 49.04 48.87 49.26 50.03 48.95 48.83

76.38 76.48 75.88 75.64 76.22 76.43 75.01 75.91 75.08

99.95 99.95 99.95 99.94 99.95 99.95 99.95 99.94 99.95

0.67 0.65 0.70 0.86 0.65 0.72 0.70 0.68 0.61

96.12 96.00 95.83 96.23 95.80 95.97 96.10 95.76 95.94

99.75 99.73 99.72 99.75 99.75 99.73 99.74 99.71 99.74

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

72.24 72.51 73.50 72.85 71.40 71.53 70.54 72.54 73.99

99.77 99.77 99.76 99.75 99.77 99.77 99.79 99.76 99.76

0.94 0.97 1.09 1.10 1.12 1.00 1.02 1.05 1.03

0.35 0.42 0.36 0.35 0.35 0.31 0.35 0.34 0.39

1.78 1.77 1.76 1.63 1.57 1.63 1.52 1.65 1.90


11/17/21

Wed
99.866

99.959

99.899

98.947

98.179

99.006

98.712

96.973

97.834

99.397

99.00

98.961

99.879

98.942

98.42

99.265

98.91

97.45

98.26

99.42

65.68

99.77

96.16

95.19

0.32

96.96

91.56

6.57

2.99

96.35

96.75

98.86

99.96

100.00

92.89
99.99

99.39

99.72

71.42

97.35

96.07

98.35

1.03

87.17

0.49

94.79

0.42

95.88

2.00

0.23

72.40

79.34

0.00

2.31

3.82

99.87

92.54

98.97

25.51

70.69

18.94

61.83

96.55

99.73

72.66

1.39

0.36

25.41

2678.75

2459.176

219.57

0.00

3.23

99.93
6.59

96.82

95.73

42.18

48.88

75.64

99.94

0.65

95.75

99.76

0.00

74.40

99.73

1.17

0.36

1.69
Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

233 KPI_NP_051 Radio Network Traffic - Voice

234 Radio Network Traffic - Voice

235 KPI_NP_052 Radio Network Traffic - Voice

236 Radio Network Traffic - Voice

237 KPI_NP_053 Data Volume

238 Data Volume

239 KPI_NP_054 Data Volume

240 Data Volume

241 Data Volume

242 Data Volume

243 Data Volume

244 Data Volume

245 KPI_NP_055 Data Volume

246 Data Volume

247 Data Volume

248 Data Volume

249 Data Volume

250 Data Volume


Service Levels / Service Level Names Measurement Period

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21

Mon Tue Wed Thu Fri


My Com Erl 0 97165.51 101004.74 100347.27 96935.70 98754.48

My Com Erl 0 14720.178 15278.188 15111.099 14562.421 14796.29

My Com Erl 0 30611.28 27224.19 26813.10 25138.85 26293.62

My Com Erl 0 6247.09 5434.38 5348.80 5322.97 5315.63

My Com TB 0 1.55 1.82 1.72 1.66 1.70

My Com TB 0 0.088 0.097 0.09 0.089 0.091

My Com TB 0 71.71 65.51 66.49 63.64 67.29

My Com TB 0 63.11 57.60 58.57 56.12 59.48

My Com TB 0 8.60 7.91 7.93 7.53 7.81

My Com TB 0 5.326 4.771 4.82 4.843 4.789

My Com TB 0 4.62 4.13 4.19 4.21 4.16

My Com Tb 0 0.70 0.64 0.63 0.63 0.63

My Com TB 0 2610.32 2540.83 2403.11 2573.23 2668.25

My Com TB 0 174.755 168.577 174.99 177.475 176.233

My Com TB 0 2394.747 2330.246 2205.402 2365.032 2450.986

My Com TB 0 158.612 152.891 158.813 161.345 160.036

My Com TB 0 215.569 210.581 197.707 208.202 217.267

My Com TB 0 16.143 15.685 16.177 16.13 16.197


11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21

Sat Sun Mon Tue Wed Thu Fri Sat Sun


97315.38 97727.43 98689.82 98413.43 99819.28 99191.72 99062.94 72893.16 76195.64

14523.236 14738.728 14940.556 14999.725 14854.015 15174.215 15089.756 11589.818 12137.732

25682.38 25651.68 26581.16 25478.42 25739.61 24274.74 24363.57 25236.67 28384.23

5143.71 5198.52 5285.22 5136.29 5066.59 4809.37 4891.23 4996.35 5733.87

1.64 1.69 1.58 1.63 1.70 1.73 1.67 1.16 1.55

0.089 0.092 0.084 0.089 0.092 0.103 0.086 0.069 0.128

64.62 67.67 64.17 61.85 64.17 62.17 62.68 62.40 60.28

57.12 59.68 56.55 54.52 56.54 54.76 55.38 55.23 52.77

7.51 7.98 7.62 7.33 7.63 7.41 7.30 7.17 7.51

4.571 4.813 4.615 4.579 4.59 4.434 4.42 4.422 4.381

3.98 4.17 4.01 3.97 3.98 3.83 3.85 3.86 3.74

0.59 0.64 0.60 0.61 0.61 0.60 0.57 0.56 0.65

2681.84 2759.11 2599.51 2622.52 2660.28 2615.04 2696.23 2736.30 2331.27

174.955 171.762 173.945 173.357 175.908 170.444 176.172 175.814 168.805

2463.347 2532.369 2383.316 2406.214 2438.861 2397.735 2474.549 2513.958 2138.873

158.846 155.825 157.56 157.209 159.449 154.579 159.797 159.573 153.805

218.496 226.738 216.197 216.302 221.424 217.303 221.684 222.343 192.399

16.109 15.937 16.385 16.148 16.459 15.865 16.374 16.241 15.00


11/15/21 11/16/21 11/17/21

Mon Tue Wed


74023.89 71553.15 83294.54

11452.674 11293.812 14503.978

26008.74 24110.74 23889.16

5139.25 4806.32 4743.15

1.42 1.13 1.32

0.073 0.062 0.087

62.47 58.27 57.22

55.13 51.56 50.60

7.34 6.71 6.62

3.937 4.153 4.143

3.35 3.62 3.61

0.59 0.54 0.53

2518.79 2670.87 2678.75

175.901 176.712 178.018

2312.733 2453.137 2459.176

159.779 160.514 161.688

206.054 217.733 219.57

16.122 16.198 16.33


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

580 KPI_NA_001 Network Availability SLA KPI

581 KPI_NA_002 Network Availability SLA KPI

582 KPI_NA_003 Network Availability SLA KPI

583 KPI_NA_004 Network Availability SLA KPI

584 KPI_NA_005 Network Availability SLA KPI

585 KPI_NA_006 Network Availability SLA KPI

586 KPI_NA_007 Network Availability SLA KPI

587 KPI_NA_008 Network Availability SLA KPI

588 KPI_NA_009 Network Availability SLA KPI

589 KPI_NA_010 Network Availability SLA KPI

590 KPI_NA_011 Network Availability SLA KPI

591 KPI_NA_012 Network Availability SLA KPI

592 KPI_NA_013 Network Availability SLA KPI

593 KPI_NA_014 Network Availability SLA KPI

594 KPI_NA_015 Network Availability SLA KPI

595 KPI_NA_016 Network Availability SLA KPI

596 Network Availability Monitoring

597 Network Availability Monitoring

598 Network Availability Monitoring

599 KPI_NP_004 2G SLA KPI

600 KPI_NP_007 2G SLA KPI

601 KPI_NP_005 2G SLA KPI

602 KPI_NP_006 2G SLA KPI

603 KPI_NP_023 2G SLA KPI

604 KPI_NP_022 2G SLA KPI

605 KPI_NP_034 2G SLA KPI

606 KPI_NP_036 2G SLA KPI

607 KPI_NP_035 2G SLA KPI

608 KPI_NP_037 2G SLA KPI

609 KPI_NP_049 2G SLA KPI

610 KPI_NP_050 2G SLA KPI

611 KPI_NP_001 3G SLA KPI

612 KPI_NP_002 3G SLA KPI

613 KPI_NP_003 3G SLA KPI

614 KPI_NP_015 3G SLA KPI


615 KPI_NP_013 3G SLA KPI

616 KPI_NP_009 3G SLA KPI

617 KPI_NP_008 3G SLA KPI

618 KPI_NP_014 3G SLA KPI

619 KPI_NP_010 3G SLA KPI

620 KPI_NP_011 3G SLA KPI

621 KPI_NP_012 3G SLA KPI

622 KPI_NP_026 3G SLA KPI

623 KPI_NP_027 3G SLA KPI

624 KPI_NP_024 3G SLA KPI

625 KPI_NP_025 3G SLA KPI

626 KPI_NP_028 3G SLA KPI

627 KPI_NP_029 3G SLA KPI

628 3G Monitoring

629 3G Monitoring

630 KPI_NP_059 3G SLA KPI

631 KPI_NP_060 3G SLA KPI

632 KPI_NP_061 3G SLA KPI

633 KPI_NP_062 3G SLA KPI

634 KPI_NP_056 3G SLA KPI

635 KPI_NP_038 3G SLA KPI

636 KPI_NP_039 3G SLA KPI

637 KPI_NP_040 3G SLA KPI

638 KPI_NP_041 3G SLA KPI

641 KPI_NP_057 3G SLA KPI

642 KPI_NP_058 3G SLA KPI

643 KPI_NP_065 3G SLA KPI

644 KPI_NP_064 3G SLA KPI

646 KPI_NP_017 4G SLA KPI

647 KPI_NP_069 4G SLA KPI

648 KPI_NP_070 4G SLA KPI

649 KPI_NP_031 4G SLA KPI

650 KPI_NP_033 4G SLA KPI

651 KPI_NP_055 4G SLA KPI

652 4G Monitoring

653 4G Monitoring

654 4G Monitoring

655 KPI_NP_067 4G SLA KPI

656 4G Monitoring
657 KPI_NP_020 4G SLA KPI

658 KPI_NP_044 4G SLA KPI

659 KPI_NP_045 4G SLA KPI

660 KPI_NP_046 4G SLA KPI

661 KPI_NP_047 4G SLA KPI

662 KPI_NP_048 4G SLA KPI

663 KPI_NP_018 4G SLA KPI

664 KPI_NP_021 4G SLA KPI

665 KPI_NP_068 4G SLA KPI

666 KPI_NP_071 4G SLA KPI

667 KPI_NP_063 4G SLA KPI

668 4G Monitoring

669 KPI_NP_016 4G SLA KPI

670 KPI_NP_019 4G SLA KPI

671 KPI_NP_030 4G SLA KPI

672 KPI_NP_032 4G SLA KPI


Service Levels / Service Level Names Unit

Network Availability Average 4G RAN Site Class: Critical %

Network Availability Average 3G RAN Site Class: Critical %

Network Availability Average 2G RAN Site Class: Critical %

Network Availability Average 4G RAN Site Class: Class A %

Network Availability Average 3G RAN Site Class: Class A %

Network Availability Average 2G RAN Site Class: Class A %

Network Availability Average 4G RAN Site Class: Class B %

Network Availability Average 3G RAN Site Class: Class B %

Network Availability Average 2G RAN Site Class: Class B %

Network Availability Average 4G RAN Site Class: Class C %

Network Availability Average 3G RAN Site Class: Class C %

Network Availability Average 2G RAN Site Class: Class C %

RAN Individual Site Availability Site Class: Critical %

RAN Individual Site Availability Site Class: A %

RAN Individual Site Availability Site Class: B %

RAN Individual Site Availability Site Class: C %

Network Availability Average 4G RAN

Network Availability Average 3G RAN

Network Availability Average 2G RAN

% of cells with SDCCH Congestion <0.5% %

% of cells with CSSR >=98% (Cell BH) %

% of cells with TCH Congestion <0.5% (Cell BH) %

2G Network level CS Accessibility (Network BH) %

% of cells with CS DCR <= 1 % (Cell BBH) %

2G TCH DCR %

2G Handover success rate (Network BH) %

% of cells with Handover Success Rate >=98% (Cell BH) %

IRAT Handover Success rate (Network BH) %

% of cells with IRAT Handover Success Rate >=95% (Cell BH) %

UL Cumulative quality in Class <= 5 %

DL Cumulative quality in Class <= 5 %

% of cells with RRC Congestion Rate < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type Voice) < 0.5 % (Cell BH) %

% of cells with RAB Congestion Rate (type R99/HSDPA) < 0.5 % (Cell BH) %

% of cells with CS RAB Setup Success Rate >=98% (Cell Voice BH) %
Voice RAB Setup Success Rate (Network BH) %

PS RRC Access Success Ratio (Network BH) %

CS RRC Access Success Ratio (Network BH) %

% of cells with PS and HS RAB Setup Success Rate >=98% (users Cell BH) %

% of cells with CS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

% of cells with PS RRC Setup and Access Completion Ratio >=98% (Cell BH) %

PS and HS RAB Setup Success Rate - All Bearer (Users BH) %

PS Drop Call Rate (PS RRC/HS Users Busy Hour) (Network BH) %

% Of cells with PS Drop Call Rate <=2% (PS RRC/HS Users Cell BH) %

Voice Drop Call Rate (Network BH) %

% Of cells with Voice Drop Call Rate <=1 % (Cell BH) %

HS Drop Call Rate (PS RRC/HS Users Cell BH) %

% Of cells with HS Drop Call Rate <=1.5% (PS RRC/HS Users Cell BH) %

DL User Throughput (Mbps) Mbps

UL User Throughput (Mbps) Mbps

% of cells with Average HSDPA DL Throughput per user 1.0 Mbps (Cell Busy Hour) in focus clusters %

% of cells with Average HSDPA DL Throughput per user 750 kbps (Cell Busy Hour) in Standard Cluster. %

% of cells with Average HSUPA Throughput per user 750 kbps (Cell Busy Hour) in Focus clusters. %

% of cells with Average HSUPA Throughput per user 512 kbps (Cell Busy Hour) in standard clusters. %

CS BLER (Network BH) %

Handover success rate (3G Intra frequency) (Network BH) %

Interfrequency HO Success rate (Network BH) %

% of cells with intra frequency Handover Success Rate >=98% (Network BH) %

% of cells with Interfrequency Handover Success Rate >=98% (Cell BH) %

Good CQI samples >= 17 (Network BH) %

Average CQI (Network BH) %

% Cells with Soft Handover Overhead < 40% %

% of cells with RTWP values < - 95 dBm %

LTE Accessibility Success Ratio %

% of cells with Average DL Throughput per user 3.0 Mbps (Cell Busy Hour) %

% of cells with Average UL Throughput per user 2.0 Mbps (Cell Busy Hour) %

E-RAB Drop Rate (Network BH) %

% of cells with LTE Drop Ratio >=0.5% (Cell BH) %

Data Volume (UL + DL) (TB) TB

Data Volume (DL) (TB) TB

Data Volume (UL) (TB) TB

4G GTPU Packet Loss Rate %

% of cells with Average SINR >= 10 (Cell Busy Hour) %

% cells with Average RSSI (dBm) <= -95 dBm %


% of cells with LTE Success Ratio <99 % (Cell BH) %

LTE Intra Freq HOSR (X2,S1) (Network BH) %

VoLTE/LTE Inter Freq HOSR (X2,S1) (Network BH) %

% of cells with LTE Intrafrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE Interfrequency HOSR >=99.5% (Cell BH) %

% of cells with LTE InterRAT HOSR >=98 % (Cell BH) %

CSFB SR Success Ratio %

% of cells with CSFB Success Ratio <99 % (Cell BH) %

% of cells with Average CQI >= 7 (Cell Busy Hour) %

% of cells with RSSI values < - 100 dBm %

% of Sites with Packet loss grater than 0.5%. %

Latency ms

VoLTE Accessibility Success Ratio (Network BH)

% of cells with VoLTE Success Ratio <99 % (Cell BH)

VoLTE Drop Rate (Network BH)

% of cells with VoLTE Drop Ratio >=0.3% (Cell BH)


Baseline MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21

Mon Tue Wed Thu Fri Sat Sun


99.43 99.177 99.212 99.06 99.264 98.573 99.123 99.225 99.335

99.29 99.004 98.318 98.694 99.668 96.645 99.203 99.343 99.579

98.60 98.783 98.532 98.668 99.38 98.357 99.05 99.217 99.021

99.43 99.244 99.425 99.243 99.237 98.816 99.408 99.281 99.033

99.29 98.98 99.381 99.174 99.312 97.107 98.878 98.934 99.155

98.60 97.998 98.74 98.164 98.077 97.592 98.115 98.017 97.583

99.43 98.99 99.41 99.048 99.311 98.081 99.044 99.077 99.251

99.29 98.558 98.718 98.984 99.026 95.037 98.617 98.664 98.969

98.60 98.159 98.634 97.91 98.539 97.30 98.542 98.261 98.254

99.43 99.025 99.298 99.226 99.42 97.964 98.915 99.188 99.404

99.29 98.068 99.036 98.963 99.007 92.464 97.889 97.992 98.971

98.60 97.921 97.739 97.997 98.336 96.317 97.556 98.31 98.611

99.11 99.052 98.921 98.911 99.343 98.285 99.114 99.237 99.282

99.11 98.886 99.243 98.954 98.953 98.253 98.992 98.906 98.68

99.11 98.706 99.104 98.732 99.066 97.447 98.847 98.799 98.944

99.11 98.617 98.794 98.826 99.057 97.075 98.419 98.833 99.128

0.00 99.106 99.36 99.17 99.31 98.35 99.14 99.20 99.23

0.00 98.698 99.03 99.04 99.21 95.64 98.66 98.72 99.11

0.00 98.075 98.35 98.09 98.39 97.15 98.10 98.28 98.22

99.50 98.849 98.59 99.04 99.09 98.89 97.98 99.01 98.92

77.69 69.175 68.91 69.20 70.26 70.11 69.19 71.24 71.14

99.87 99.869 99.90 99.88 99.89 99.92 99.85 99.84 99.90

96.84 95.74 94.16 95.99 94.94 95.88 92.61 96.83 95.36

89.47 94.519 94.29 94.99 94.69 94.78 94.18 94.58 95.08

0.75 0.359 0.36 0.34 0.35 0.34 0.38 0.35 0.34

97.03 98.442 98.36 98.15 98.28 98.32 98.28 98.36 98.24

80.73 92.972 93.28 93.05 93.01 93.06 93.27 93.04 93.35

21.36 43.544 14.36 1.08 2.55 4.12 15.03 14.22 34.78

0.09 0.034 0.04 0.02 0.02 0.02 0.06 0.02 0.04

97.43 97.824 97.76 97.73 97.79 97.82 97.93 97.90 97.85

96.81 97.899 97.91 97.95 97.97 97.96 97.97 97.99 98.00

98.29 97.671 98.55 97.72 97.69 97.99 94.60 98.85 97.68

99.85 99.918 99.83 99.91 99.95 99.92 99.90 99.94 99.97

99.85 99.741 99.95 99.74 99.97 99.71 98.94 99.88 99.69

94.90 92.405 92.51 92.85 92.73 92.54 92.60 92.74 92.02


99.94 99.942 99.97 99.96 99.97 99.93 99.94 99.85 99.97

99.16 98.853 99.19 99.17 99.27 99.05 99.02 99.18 99.18

99.66 99.45 99.76 99.77 99.77 99.11 99.34 97.81 99.62

81.22 73.095 71.30 72.22 73.03 73.75 72.28 73.63 72.93

97.68 97.306 97.37 97.39 97.60 96.73 97.28 97.34 97.23

93.84 93.123 94.12 93.71 94.53 93.70 92.40 93.58 93.66

98.80 98.302 98.22 98.20 98.25 98.45 98.23 98.36 98.43

0.66 0.981 0.84 0.82 0.80 1.75 0.91 0.90 0.93

94.92 91.992 92.79 93.00 93.67 91.84 90.49 92.36 91.64

0.43 0.421 0.37 0.45 0.34 0.46 0.47 0.44 0.38

93.89 94.658 94.70 94.21 95.11 94.45 93.89 94.46 94.78

0.39 0.597 0.47 0.49 0.47 0.96 0.61 0.54 0.54

96.11 88.442 91.39 89.93 90.46 88.14 89.20 89.00 87.69

0.00 1.161 1.17 1.16 1.19 1.18 1.08 1.25 1.22

0.00 0.233 0.25 0.24 0.24 0.24 0.23 0.24 0.25

41.85 44.781 45.08 45.25 46.20 45.36 41.63 48.69 46.74

54.36 56.435 56.57 57.15 57.69 56.36 51.48 59.94 58.02

2.11 0.951 2.47 0.00 1.72 0.00 0.00 3.51 0.00

8.90 3.511 4.94 0.00 3.45 3.12 1.59 5.26 4.29

18.63 17.75 17.16 17.50 18.61 17.81 16.90 19.61

99.88 99.794 99.82 99.82 99.82 99.74 99.78 99.81 99.81

94.97 94.556 91.27 93.98 93.51 94.15 93.59 93.45 94.70

99.01 98.126 98.34 98.13 98.46 97.41 97.95 98.30 98.34

33.30 17.222 17.74 17.99 17.42 18.01 17.90 17.19 17.20

73.05 71.243 70.48 70.31 69.76 70.68 72.84 69.87 69.92

19.39 19.145 19.01 18.98 18.84 19.06 19.65 18.86 18.85

76.97 77.411 77.61 77.34 77.32 77.55 77.62 77.01 76.77

96.85 95.522 94.81 94.86 95.53 96.14 96.22 96.53 96.22

98.97 99.475 99.65 99.68 99.69 99.65 99.60 99.69 99.68

63.77 68.074 68.20 68.19 67.84 67.07 66.64 68.65 67.23

6.41 6.971 6.50 6.74 7.29 6.55 6.51 7.37 6.90

0.27 0.284 0.26 0.25 0.25 0.29 0.41 0.26 0.28

26.61 21.631 21.23 20.93 20.52 22.37 24.94 20.74 21.45

0.00 2,308.332 2226.02 2262.88 2227.73 2266.67 2227.41 2390.23 2451.16

0.00 2,121.694 2041.54 2077.468 2048.068 2085.362 2044.754 2201.204 2257.477

0.00 186.637 184.485 185.409 179.658 181.303 182.66 189.021 193.679

0.00 0 0.00 0.00 0.00 0.00 0.00 0.00 0.00

4.72 2.076 1.83 2.02 1.94 1.92 2.52 2.08 2.09

0.00 99.916 99.92 99.90 99.91 99.93 99.89 99.92 99.92


18.71 11.311 11.07 10.55 10.22 11.87 13.41 10.92 11.23

98.73 98.771 98.67 98.77 98.78 98.82 98.81 98.82 98.78

97.47 97 96.62 96.91 97.12 97.03 96.79 97.10 97.35

51.89 61.438 60.64 61.65 61.14 61.03 61.22 61.31 61.71

52.42 59.604 58.42 59.15 59.30 59.24 58.79 59.30 59.35

74.73 76.939 75.95 76.64 76.46 76.90 77.08 76.76 76.64

99.54 99.882 99.86 99.89 99.89 99.89 99.86 99.88 99.89

5.42 1.587 1.79 1.36 1.35 1.61 1.89 1.65 1.48

98.24 97.414 97.38 97.50 97.35 97.43 97.50 97.50 97.30

99.60 99.669 99.66 99.68 99.68 99.67 99.64 99.67 99.65

0.02 0.026 0.00 0.00 0.03 0.03 0.03 0.00 0.05

0.00 51.709 53.36 53.64 54.07 53.78 45.40 52.61 54.23

0.00 99.724 99.69 99.70 99.75 99.72 99.69 99.75 99.75

0.00 1.016 1.18 1.21 0.98 1.14 1.12 0.96 0.91

0.00 0.241 0.21 0.20 0.21 0.24 0.36 0.23 0.19

0.00 1.09 1.14 0.91 0.96 0.95 1.30 1.07 0.95


11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21

Mon Tue Wed Thu Fri Sat Sun Mon Tue


99.036 98.822 98.759 99.105 99.206 99.347 99.46 99.403 99.463

98.015 99.087 99.144 98.648 99.13 99.431 99.533 99.554 99.531

98.61 98.758 98.026 98.172 98.216 98.611 99.041 99.005 99.046

99.102 99.276 99.139 98.983 99.267 99.276 99.418 99.235 99.54

98.567 99.142 98.948 98.875 99.166 99.047 99.293 99.141 99.341

97.66 97.693 96.623 96.893 98.095 98.386 98.839 98.312 98.469

98.813 99.479 98.848 98.299 98.818 98.973 98.924 99.161 99.124

97.409 99.108 99.026 97.622 98.75 98.629 99.405 99.553 98.922

97.951 98.763 97.124 96.858 98.258 98.025 98.437 98.697 98.319

98.555 99.018 99.279 98.432 99.011 99.118 99.004 98.983 99.313

96.283 98.409 98.324 98.088 98.892 98.211 98.90 98.709 98.735

97.119 97.91 97.73 97.002 98.248 98.194 98.182 98.349 98.536

98.793 98.838 98.615 98.808 98.938 99.166 99.359 99.317 99.362

98.656 98.855 98.468 98.433 98.953 99.017 99.253 98.987 99.237

98.373 99.237 98.418 97.821 98.659 98.673 98.86 99.091 98.881

97.946 98.633 98.734 97.966 98.766 98.772 98.742 98.77 99.035

98.85 99.20 99.08 98.65 99.07 99.16 99.17 99.15 99.36

97.77 99.00 98.88 98.35 98.99 98.81 99.28 99.22 99.13

97.62 98.11 97.24 97.03 98.20 98.25 98.53 98.47 98.50

99.37 98.87 98.76 98.88 99.18 98.44 98.92 99.20 98.89

68.80 68.76 69.67 68.64 68.59 67.87 68.21 68.61 68.50

99.88 99.88 99.90 99.84 99.84 99.85 99.86 99.84 99.83

96.78 96.13 95.53 96.10 96.62 96.00 96.84 96.57 96.49

95.27 94.70 94.30 94.30 94.67 94.25 94.28 94.16 94.24

0.31 0.35 0.40 0.35 0.33 0.40 0.39 0.38 0.35

98.75 98.73 98.71 98.52 98.59 98.64 98.51 98.23 98.48

93.60 93.37 93.28 92.55 93.19 92.85 92.84 91.73 92.51

93.62 79.49 80.95 86.52 20.00 55.32 72.55 72.58 12.40

0.03 0.03 0.04 0.04 0.02 0.05 0.03 0.02 0.03

97.99 97.99 98.00 97.73 97.87 97.68 97.76 97.73 97.76

98.04 97.97 98.06 97.82 97.84 97.78 97.75 97.70 97.77

97.93 97.13 98.65 98.48 98.54 97.33 98.59 98.02 97.60

99.89 99.85 99.89 99.97 99.95 99.95 99.90 99.93 99.93

99.78 99.90 99.84 99.91 99.81 99.72 99.91 99.83 99.66

92.90 91.35 94.41 91.72 91.79 92.48 92.04 92.37 91.92


99.96 99.93 99.95 99.93 99.97 99.97 99.96 99.93 99.96

99.19 99.10 94.46 99.20 99.18 99.16 99.13 99.16 99.22

99.61 99.69 99.71 99.31 99.70 99.51 99.45 99.69 99.73

72.27 71.38 73.61 73.35 74.65 73.88 74.41 74.06 74.31

97.50 97.43 97.17 97.53 97.28 97.80 97.16 97.51 97.47

93.18 91.87 87.24 93.49 94.43 94.07 94.02 93.81 93.57

98.30 97.93 98.42 98.36 98.36 98.45 98.34 98.34 98.41

1.08 1.25 0.95 1.12 0.82 0.82 0.92 0.85 0.91

91.13 90.36 91.93 90.62 92.68 93.62 92.53 93.32 92.53

0.38 0.46 0.40 0.39 0.38 0.39 0.45 0.39 0.38

94.89 94.81 94.72 95.06 94.87 95.08 94.50 95.10 94.87

0.63 0.74 0.74 0.70 0.52 0.52 0.56 0.51 0.56

88.19 87.27 88.70 87.00 88.71 88.64 87.87 88.70 87.82

1.20 1.15 0.89 1.17 1.20 1.14 1.16 1.20 1.20

0.24 0.23 0.24 0.23 0.22 0.22 0.23 0.22 0.22

46.34 45.17 32.81 46.27 47.25 42.99 40.70 47.36 47.14

58.22 57.93 43.57 58.41 59.61 55.17 51.82 59.59 59.39

1.79 0.00 0.00 1.59 0.00 0.00 5.08 0.00 0.00

5.36 5.17 5.26 4.76 0.00 0.00 8.47 6.38 1.64

16.06 19.34 23.49 20.68 18.68 19.56 17.46 21.20 18.44

99.80 99.80 99.81 99.80 99.80 99.80 99.80 99.80 99.79

92.99 95.88 94.53 96.50 95.84 97.12 96.07 93.46 95.33

98.56 98.23 98.93 98.12 98.16 98.46 98.15 98.10 98.12

17.30 16.96 16.97 16.91 17.69 17.11 16.47 16.26 16.77

69.94 70.81 78.95 70.64 70.74 73.63 70.35 70.68 70.69

18.87 19.02 20.68 19.00 19.02 19.68 18.95 18.97 19.01

77.21 77.70 82.47 77.23 76.96 77.21 75.67 76.19 76.98

96.09 92.56 92.74 95.59 96.20 96.33 96.35 96.09 96.15

99.02 98.75 98.58 99.00 99.70 99.69 99.69 99.67 99.69

68.49 68.37 66.60 68.21 68.01 69.49 68.97 68.34 67.84

7.72 7.58 7.09 6.73 7.00 7.03 6.93 6.81 6.89

0.30 0.30 0.32 0.31 0.26 0.25 0.28 0.27 0.27

20.74 21.82 22.74 22.06 20.91 21.81 21.42 21.31 21.19

2181.52 2121.13 2077.60 2390.68 2435.69 2384.38 2378.96 2387.95 2432.42

2003.859 1945.744 1908.296 2193.993 2239.849 2193.869 2186.646 2196.597 2238.091

177.662 175.39 169.303 196.684 195.838 190.515 192.31 191.35 194.328

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

2.17 2.25 2.09 1.97 2.08 2.07 2.15 2.08 2.00

99.90 99.92 99.91 99.92 99.92 99.92 99.93 99.92 99.92


10.65 11.30 12.11 11.05 11.00 12.64 11.11 11.49 11.00

98.84 98.83 98.77 98.73 98.83 98.69 98.75 98.76 98.72

97.11 97.30 97.34 97.09 97.03 96.98 96.84 96.90 96.63

62.38 62.03 62.11 61.05 62.40 61.23 62.31 60.80 61.05

60.39 60.36 59.29 59.49 60.43 59.71 60.37 59.89 60.01

76.66 77.10 76.82 76.92 76.93 77.44 77.56 76.99 77.00

99.87 99.89 99.89 99.88 99.90 99.85 99.88 99.88 99.90

1.60 1.65 1.52 1.53 1.47 1.92 1.58 1.68 1.40

97.46 97.62 97.32 97.43 97.44 97.57 97.32 97.23 97.27

99.65 99.62 99.64 99.69 99.67 99.68 99.71 99.68 99.69

0.00 0.03 0.05 0.03 0.05 0.05 0.03 0.00 0.03

49.24 44.52 52.83 50.74 51.74 52.27 52.66 52.58 52.93

99.73 99.72 99.74 99.75 99.77 99.68 99.68 99.73 99.74

0.94 0.98 0.91 0.79 0.94 1.09 1.13 1.08 0.94

0.24 0.28 0.28 0.24 0.21 0.25 0.24 0.22 0.24

0.99 1.13 1.19 1.12 1.07 1.18 1.17 1.11 1.04


11/17/21

Wed
99.611

99.54

99.598

99.464

99.202

98.699

99.164

99.044

98.829

99.299

98.291

98.521

99.599

99.231

99.058

98.992

99.35

99.03

98.74

98.40

68.28

99.88

94.75

94.06

0.38

98.36

92.55

80.68

0.06

97.72

97.80

95.06

99.92

99.35

91.91
99.87

98.64

99.07

71.56

96.41

91.71

98.09

1.01

89.35

0.63

93.68

0.59

84.80

1.17

0.22

46.29

58.48

0.00

0.00

16.46

99.70

95.08

96.38

16.89

70.84

19.02

77.14

95.46

99.65

69.11

6.87

0.27

21.55

2399.21

2205.981

193.228

0.00

2.03

99.92
10.66

98.73

96.86

60.39

59.77

78.12

99.89

1.50

97.42

99.69

0.03

52.46

99.71

0.97

0.25

1.25
Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

183 KPI_NP_051 Radio Network Traffic - Voice

184 Radio Network Traffic - Voice

185 KPI_NP_052 Radio Network Traffic - Voice

186 Radio Network Traffic - Voice

187 KPI_NP_053 Data Volume

188 Data Volume

189 KPI_NP_054 Data Volume

190 Data Volume

191 Data Volume

192 Data Volume

193 Data Volume

194 Data Volume

195 KPI_NP_055 Data Volume

196 Data Volume

197 Data Volume

198 Data Volume

199 Data Volume

200 Data Volume


Service Levels / Service Level Names Measurement Period

Total Traffic 24 Hrs

Total BBH Traffic Erlangs CBH

Total Traffic - 3G 24 Hrs

Total BBH Traffic - 3G CBH

Total volume of data download - 2G 24Hrs

Total volume of data download - 2G DBH

Total Data volume_3G 24Hrs

Total Data Volume DL_3G 24Hrs

Total Data Volume UL_3G 24Hrs

Total Data volume_3G CDBH

Total Data Volume DL_3G CDBH

Total Data Volume UL_3G CDBH

Total Data volume _4G 24Hrs

Total Data volume _4G DBH

Data Volume DL_4G 24Hrs

Data Volume DL_4G DBH

Data Volume UL_4G 24Hrs

Data Volume UL_4G DBH


Data Source Unit Basline 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21

Mon Tue Wed Thu Fri


My Com Erl 0 83421.91 82001.08 81476.08 80163.40 81685.95

My Com Erl 0 12942.55 12691.927 12721.554 12555.723 12792.264

My Com Erl 0 55738.49 54727.69 53798.37 49001.27 53561.55

My Com Erl 0 8286.27 8356.82 8230.91 8078.95 8299.10

My Com TB 0 1.73 1.74 1.80 1.74 1.81

My Com TB 0 0.102 0.099 0.097 0.103 0.104

My Com TB 0 123.01 123.89 126.57 124.06 133.96

My Com TB 0 106.75 107.71 110.14 108.11 117.45

My Com TB 0 16.25 16.17 16.43 15.95 16.51

My Com TB 0 8.259 8.096 8.235 8.504 8.598

My Com TB 0 7.02 6.90 7.03 7.27 7.42

My Com Tb 0 1.24 1.20 1.20 1.23 1.18

My Com TB 0 2226.02 2262.88 2227.73 2266.67 2227.41

My Com TB 0 145.461 145.959 152.737 151.268 133.619

My Com TB 0 2041.54 2077.468 2048.068 2085.362 2044.754

My Com TB 0 132.207 132.689 139.174 137.866 121.069

My Com TB 0 184.485 185.409 179.658 181.303 182.66

My Com TB 0 13.254 13.27 13.563 13.402 12.549


11/6/21 11/7/21 11/8/21 11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21

Sat Sun Mon Tue Wed Thu Fri Sat Sun


80772.65 79248.71 75617.75 75855.32 74639.18 89235.25 89102.36 87988.17 83805.98

12426.151 12347.248 11736.469 11825.408 11769.641 13472.696 13333.137 13155.726 12789.418

51795.58 51573.26 55011.68 49505.20 49980.70 49378.49 48746.39 46682.93 46912.81

7920.88 7901.16 8444.21 7426.64 7616.07 7379.67 7325.47 7082.62 7078.94

1.77 1.76 1.66 1.74 2.58 2.06 2.01 1.94 1.87

0.098 0.097 0.093 0.095 0.131 0.115 0.108 0.106 0.104

130.94 133.29 126.67 110.29 131.02 112.70 113.77 109.78 106.54

114.59 116.22 110.38 95.79 112.84 98.03 99.33 95.68 92.42

16.35 17.06 16.30 14.50 18.17 14.67 14.43 14.11 14.11

8.461 8.584 8.502 7.186 8.242 7.41 7.456 6.896 6.862

7.26 7.33 7.28 6.10 6.87 6.33 6.40 5.86 5.82

1.20 1.25 1.22 1.08 1.37 1.08 1.05 1.04 1.04

2390.23 2451.16 2181.52 2121.13 2077.60 2390.68 2435.69 2384.38 2378.96

151.266 153.351 140.999 131.905 146.62 152.046 154.001 150.337 151.769

2201.204 2257.477 2003.859 1945.744 1908.296 2193.993 2239.849 2193.869 2186.646

137.84 139.847 128.259 119.463 133.322 138.146 140.335 136.845 138.235

189.021 193.679 177.662 175.39 169.303 196.684 195.838 190.515 192.31

13.427 13.505 12.74 12.442 13.298 13.899 13.666 13.492 13.534


11/15/21 11/16/21 11/17/21

Mon Tue Wed


87411.15 87160.63 86532.98

13316.899 13365.34 13348.058

47172.95 46547.58 46250.50

7137.63 7142.89 7068.67

1.88 1.85 1.87

0.106 0.104 0.104

110.67 111.94 110.96

96.77 97.83 96.96

13.90 14.10 14.00

7.379 7.357 7.167

6.33 6.31 6.14

1.05 1.05 1.03

2387.95 2432.42 2399.21

152.895 156.20 152.103

2196.597 2238.091 2205.981

139.257 142.301 138.329

191.35 194.328 193.228

13.638 13.898 13.773


Baseline Value Not Achieved

SNO KPI ID Service Level Group Service Level Number

859 MGW Monitoring

860 MGW Monitoring

861 KPI_NP_117 MGW SLA KPI

862 STP Monitoring

863 STP Monitoring

864 STP Monitoring

865 STP Monitoring

866 STP Monitoring

867 HLR/HSS Monitoring

868 HLR/HSS Monitoring

869 HLR/HSS Monitoring

870 HLR/HSS Monitoring

871 HLR/HSS Monitoring

872 HLR/HSS Monitoring

873 ISC & Roaming Monitoring

874 ISC & Roaming Monitoring

875 KPI_NP_086 ISC & Roaming SLA KPI

876 KPI_NP_085 ISC & Roaming SLA KPI

877 KPI_NP_097 SGSN (MME(Combo,2/3/4G)) SLA KPI

879 KPI_NP_099 SGSN (MME(Combo,2/3/4G)) SLA KPI

880 KPI_NP_100 SGSN (MME(Combo,2/3/4G)) SLA KPI

881 KPI_NP_101 SGSN (MME(Combo,2/3/4G)) SLA KPI

882 SGSN (MME(Combo,2/3/4G)) Monitoring

883 SGSN (MME(Combo,2/3/4G)) Monitoring

884 SGSN (MME(Combo,2/3/4G)) Monitoring

885 SGSN (MME(Combo,2/3/4G)) Monitoring

886 SGSN (MME(Combo,2/3/4G)) Monitoring

887 SGSN (MME(Combo,2/3/4G)) Monitoring

888 SGSN (MME(Combo,2/3/4G)) Monitoring

889 SGSN (MME(Combo,2/3/4G)) Monitoring

890 SGSN (MME(Combo,2/3/4G)) Monitoring

891 SGSN (MME(Combo,2/3/4G)) Monitoring

892 SGSN (MME(Combo,2/3/4G)) Monitoring

893 KPI_NP_104 SGSN (MME(Combo,2/3/4G)) SLA KPI

894 KPI_NP_111 SGSN (MME(Combo,2/3/4G)) SLA KPI


895 KPI_NP_113 SGSN (MME(Combo,2/3/4G)) SLA KPI

896 KPI_NP_115 SGSN (MME(Combo,2/3/4G)) SLA KPI

897 KPI_NP_116 SGSN (MME(Combo,2/3/4G)) SLA KPI

898 KPI_NP_112 SGSN (MME(Combo,2/3/4G)) SLA KPI

899 SGSN (MME(Combo,2/3/4G)) Monitoring

900 XGW (XGW Combo 2/3/4G) Monitoring

901 XGW (XGW Combo 2/3/4G) Monitoring


DNS
902 Monitoring

903 Gn DNS Monitoring

904 MSC Monitoring

905 KPI_NP_095 MSC SLA KPI

906 MSC Monitoring

907 KPI_NP_083 MSC SLA KPI

908 MSC Monitoring

909 KPI_NP_084 MSC SLA KPI

910 KPI_NP_082 MSC SLA KPI

911 MSC Monitoring

912 MSC Monitoring

913 MSC Monitoring

914 MSC Monitoring

915 MSC Monitoring

917 KPI_NP_087 MSC SLA KPI

918 KPI_NP_089 MSC SLA KPI

919 MSC Monitoring

920 MSC Monitoring

921 MSC Monitoring

922 MSC Monitoring

923 KPI_NP_091 MSC SLA KPI

924 MSC Monitoring

925 MSC Monitoring

926 MSC Monitoring

927 IMS - Core Monitoring

928 IMS - Core Monitoring

929 IMS - Core Monitoring

930 IMS - Core Monitoring

932 KPI_NP_092 IMS - Core SLA KPI

934 IMS - Core Monitoring

935 IMS - Core Monitoring

936 IGW_MSC (Nokia) Monitoring


939 KPI_NP_090 IGW_MSC (Nokia) SLA KPI

940 KPI_NP_074 VAS SLA KPI

941 KPI_NP_075 VAS SLA KPI

942 KPI_NP_076 VAS SLA KPI

943 KPI_NP_077 VAS SLA KPI

944 KPI_NP_078 VAS SLA KPI

945 KPI_NP_080 All Domain SLA KPI

946 KPI_NP_081 All Domain SLA KPI


Service Levels / Service Level Names Unit Baseline

Maximum CPU LOAD % (Excluding Maintenance Window) % 80.00

Maximum CPU LOAD % % 80.00

RTP Packet Loss rate % 0.01

STP  Peak Signaling link Utilization % (Huawei) % 40.00

STP  Peak Signaling link Utilization % (Tekelec) % 40.00

STP Peak Processor Load %(Huawei) (Excluding Maintenance Window) % 80.00

STP Peak Processor Load %(Huawei) % 80.00

STP Peak Processor Load % (Tekelec) % 80.00

No. of subscribers - 2G and 3G 0.00

No. of subscribers - 4G 0.00

HSS Maximum CPU LOAD_FE % (Excluding Maintenance Window) % 80.00

HSS Maximum CPU LOAD_FE % % 80.00

HSS Maximum CPU LOAD_BE % (Excluding Maintenance Window) % 80.00

HSS Maximum CPU LOAD_BE % % 80.00

Inbound Roamers (No. of subscribers) 0.00

Outbound Roamers (No. of subscribers) 0.00

Inbound Roamer Location Update Success rate(LAU SR Roamers) % 98.65

Outbound Roamer Location Update Success rate(LAU SR Own Subscribers) % 99.71

Attach Success Rate % % 99.07

Service Request Success Rate % % 99.87

PDP Context Success Rate % % 99.24

Max CPU Load (Excluding Maintenance Window) % 80.00

Max CPU Load SGSN (Excluding Maintenance Window) % 80.00

Max CPU Load PCRF (Excluding Maintenance Window) % 80.00

Max CPU Load GGSN (Excluding Maintenance Window) % 80.00

Max CPU Load DNS (Excluding Maintenance Window) % 80.00

Max CPU Load CG (Excluding Maintenance Window) % 80.00

Max CPU Load % 80.00

Max CPU Load SGSN % 80.00

Max CPU Load PCRF % 80.00

Max CPU Load GGSN % 80.00

Max CPU Load DNS % 80.00

Max CPU Load CG % 80.00

RAU/TAU Success Rate % % 99.10

Paging Success Rate % % 98.69


CSFB Paging Success Rate % % 91.00

X2 Based Handover Success Rate % % 99.99

S1 Based Handover Success Rate % % 89.96

VoLTE Paging Success Rate(Huawei) % 0.00

EPS SRVCC Success Rate % 0.00

UGW (GGSN) Total Volume(TB, PGW) 0.00

UGW (GGSN) Peak Throughput of the day (Gbps) Gbps 0.00

Total number of resolution requests (Max) 0.00

Total number of successful resolution (Max) 0.00

CSFB Paging Success Rate % 90.84

CSFB Success Rate - NW % 94.84

CSFB Success Rate - User % 0.00

Location update success rate - Reg % 99.80

Location update success rate Non-Reg % 0.00

CSSR(Call setup Success Rate) % 97.05

Paging Success Rate % 87.30

2G-Paging Success Rate % 0.00

3G-Paging Success Rate % 0.00

Total Traffic (Erl)--- Busy Hour Erlang Erl 0.00

Total Traffic (Erl)--- 24hrs Erl 0.00

Total Busy Hour Call attempts 0.00

Inter MSC HO SR % 89.53

Call Completion SR off-net % 99.83

Authentication Success Rate % 0.00

3G Ciphering Success Rate % 0.00

Traffic / Sub---Network Busy Hour (20:00) 0.00

BHCA / Sub ---- Network Busy Hour (20:00) 0.00

Voice Blocking % 0.02

MSS Maximum CPU LOAD % (Excluding Maintenance Window) % 80.00

MSS Maximum CPU LOAD % % 80.00

MSS Peak Signaling link Utilization % % 80.00

DRA Mean CPU Load % (Excluding Maintenance Window) % 80.00

DRA Mean CPU Load % % 80.00

vIMS(SBC,CSCF,ATS,ENUM-ENS,MGCF) Mean CPU Load % (Excluding Maintenance Window) 80.00

vIMS(SBC,CSCF,ATS,ENUM-ENS,MGCF) Mean CPU Load % % 80.00

Average Call setup time (from CSCF) (MO) Sec 5.37

Average Call setup time (from CSCF) (MT) Sec 0.00

Call Session Success rate (from CSCF) % 0.00

IGW ASR % 0.00


Call Completion SR international % 94.47

MMS Delivery Success Rate % 0.00

MO MMS Successful Delivery Ratio % 0.00

MT MMS Successful Delivery Ratio % 0.00

AO MMS Successful Delivery Ratio % 0.00

AT MMS Successful Delivery Ratio % 0.00

Processor Load % 80.00

Maximum Link Load between Core nodes % 40.00


MTD 11/1/21 11/2/21 11/3/21 11/4/21 11/5/21 11/6/21 11/7/21 11/8/21

Mon Tue Wed Thu Fri Sat Sun Mon


33.93 35.50 34.50 33.75 35.50 35.50 32.50 30.00 34.50

33.93 35.50 34.50 33.75 35.50 35.50 32.50 30.00 34.50

0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.01

30.06 29.52 30.05 41.50 28.45 30.41 30.26 29.09 28.93

18.35 25.69 22.99 16.99 19.53 20.20 16.48 14.05 18.13

66.59 39.00 57.00 68.00 86.00 94.00 44.00 94.00 42.00

69.47 39.00 57.00 96.00 86.00 94.00 44.00 94.00 42.00

6.00 6.00 6.00 6.00 6.00 6.00 6.00 6.00 6.00

44,833,425.53 44,915,786.00 44,793,720.00 44,741,883.00 44,751,692.00 44,751,920.00 44,758,290.00 44,781,596.00 44,781,596.00

34,515,509.76 34,365,470.00 34,318,815.00 34,318,815.00 34,397,943.00 34,397,943.00 34,389,370.00 34,446,147.00 34,446,147.00

52.88 56.00 51.00 41.00 56.00 80.00 41.00 54.00 52.00

59.06 56.00 51.00 93.00 56.00 80.00 41.00 54.00 52.00

72.82 83.00 76.00 71.00 78.00 77.00 75.00 80.00 74.00

77.53 83.00 78.00 99.00 78.00 81.00 81.00 82.00 77.00

2,807,843.88 39,826,922.00 50,595.00 50,584.00 49,938.00 46,922.00 46,846.00 46,642.00 46,238.00

32,433.94 32,110.00 32,110.00 32,009.00 31,978.00 32,103.00 32,103.00 32,140.00 32,378.00

99.61 99.77 99.73 99.13 99.81 99.78 99.82 99.73 99.78

99.79 99.82 99.83 99.83 99.83 99.86 99.85 99.81 99.87

93.13 95.09 95.14 95.16 94.88 94.92 95.03 94.95 94.69

99.93 99.93 99.93 99.90 99.93 99.93 99.94 99.93 99.94

94.24 96.37 96.58 96.48 95.19 96.45 96.49 96.35 96.40

72.12 65.00 73.00 73.00 81.00 73.00 66.00 78.00 71.00

59.71 64.00 57.00 56.00 53.00 69.00 61.00 67.00 59.00

53.59 61.00 49.00 47.00 64.00 57.00 49.00 58.00 56.00

72.12 65.00 73.00 73.00 81.00 73.00 66.00 78.00 71.00

1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

38.65 39.00 43.00 37.00 39.00 35.00 34.00 34.00 33.00

79.00 80.00 80.00 99.00 81.00 88.00 74.00 78.00 72.00

56.82 64.00 57.00 55.00 53.00 69.00 54.00 67.00 59.00

59.71 61.00 58.00 99.00 66.00 61.00 56.00 58.00 56.00

78.24 80.00 80.00 86.00 81.00 88.00 74.00 78.00 72.00

1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

42.53 39.00 43.00 92.00 39.00 36.00 36.00 36.00 36.00

97.37 97.64 97.57 97.61 97.58 97.57 97.53 97.42 97.51

99.14 99.17 99.15 99.16 99.15 99.14 99.16 99.10 99.18


84.06 84.42 84.05 84.19 83.81 84.11 84.18 83.27 84.71

99.99 99.99 99.99 99.99 99.99 99.99 99.99 99.99 99.99

96.22 96.21 96.23 96.27 96.13 96.17 96.26 95.99 96.36

99.36 99.40 99.40 99.39 99.48 99.41 99.40 99.34 99.42

83.55 80.36 85.38 85.24 83.03 83.56 83.06 82.21 80.87

32,146.54 31,476.69 30,884.99 31,736.35 32,350.63 32,240.94 32,693.44 33,620.81 31,336.50

5,676.17 5,696.70 5,579.00 5,754.72 5,678.93 5,657.69 5,758.08 5,685.60 5,624.74

### ### ### ### ### ### ### ### ###

119,367.00 117,995.00 117,989.00 117,640.00 118,431.00 117,849.00 119,221.00 118,640.00 111,091.00

94.51 94.55 94.46 94.48 94.45 94.47 94.46 94.20 94.58

93.73 94.14 93.90 94.04 93.86 93.97 94.03 93.81 94.06

91.78 92.23 91.97 92.13 91.95 91.98 92.06 91.76 92.10

99.75 99.82 99.82 99.81 99.81 99.74 99.82 99.81 99.26

67.67 68.71 68.73 68.61 69.02 68.96 68.64 69.43 66.46

95.58 95.65 95.69 95.72 95.64 95.63 95.63 95.58 95.65

83.97 84.49 84.26 84.57 83.92 84.45 84.38 83.43 84.35

84.59 85.18 85.01 85.33 84.63 85.13 85.21 84.10 85.00

82.78 83.30 82.90 83.20 82.66 83.23 82.85 82.24 83.21

102,418.92 104,216.89 104,896.81 103,941.94 101,374.86 102,858.53 97,628.81 97,572.03 102,808.14

1,172,383.32 1,211,819.77 1,199,772.87 1,191,771.78 1,173,386.94 1,167,643.31 1,140,236.19 1,134,902.46 1,169,848.45

8,417,735.35 8,665,055.00 8,373,501.00 8,346,346.00 8,723,191.00 8,599,559.00 8,208,602.00 7,685,833.00 8,560,428.00

82.33 86.52 85.42 85.65 87.53 86.20 86.87 84.67 83.30

99.36 99.96 99.88 99.44 99.42 99.78 99.33 99.19 99.38

95.69 95.74 95.73 95.74 95.68 95.71 95.71 95.80 95.79

99.77 99.78 99.77 99.77 99.77 99.77 99.78 99.78 99.78

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.14 0.14 0.14 0.14 0.14 0.14 0.15 0.13 0.14

0.07 0.01 0.00 0.00 0.12 0.01 0.21 0.25 0.13

30.94 32.09 30.69 32.48 32.34 29.90 31.23 30.67 31.41

30.94 32.09 30.69 32.48 32.34 29.90 31.23 30.67 31.41

30.38 30.52 32.03 30.36 28.87 30.66 30.24 30.42 31.38

21.71 24.00 23.00 22.00 22.00 22.00 20.00 21.00 22.00

24.65 26.00 26.00 24.00 24.00 25.00 25.00 24.00 24.00

41.00 41.00 41.00 41.00 41.00 41.00 41.00 41.00 41.00

46.00 46.00 46.00 46.00 46.00 46.00 46.00 46.00 46.00

3.76 3.60 3.70 3.70 3.90 3.90 3.70 3.60 3.80

0.69 0.60 0.70 0.80 0.80 0.70 0.70 0.70 0.70

55.64 55.97 57.53 57.78 58.59 58.94 60.71 58.60 59.32

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00


0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

29.28 17.13 17.52 17.51 17.26 19.13 17.84 16.66 17.00

77.92 73.73 74.23 78.20 78.03 81.33 65.44 69.19 53.53

76.43 100.00 100.00 0.00 0.00 100.00 0.00 0.00 100.00

100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

79.47 83.00 76.00 71.00 86.00 94.00 75.00 94.00 74.00

30.06 29.52 30.05 41.50 28.45 30.41 30.26 29.09 28.93


11/9/21 11/10/21 11/11/21 11/12/21 11/13/21 11/14/21 11/15/21 11/16/21 11/17/21

Tue Wed Thu Fri Sat Sun Mon Tue Wed


34.00 35.25 35.00 35.00 32.75 30.75 35.25 33.75 33.25

34.00 35.25 35.00 35.00 32.75 30.75 35.25 33.75 33.25

0.01 0.01 0.01 0.01 0.01 0.01 0.01 0.02 0.01

30.08 29.93 28.77 28.38 30.86 27.45 29.70 29.43 28.14

18.75 19.27 17.12 18.37 15.86 12.85 18.97 0.00 0.00

86.00 48.00 96.00 61.00 37.00 76.00 53.00 86.00 65.00

86.00 48.00 96.00 61.00 40.00 76.00 53.00 86.00 83.00

6.00 6.00 6.00 6.00 6.00 6.00 6.00 0.00 0.00

44,778,487.00 44,822,556.00 44,834,279.00 44,892,096.00 44,912,717.00 44,912,717.00 44,908,123.00 44,904,135.00 44,926,641.00

34,578,751.00 34,578,751.00 34,539,705.00 34,604,620.00 34,653,703.00 34,653,703.00 34,619,997.00 34,719,217.00 34,734,569.00

58.00 48.00 45.00 61.00 44.00 87.00 56.00 26.00 43.00

58.00 92.00 49.00 61.00 44.00 87.00 56.00 31.00 43.00

79.00 74.00 71.00 64.00 63.00 63.00 77.00 70.00 63.00

81.00 80.00 79.00 69.00 69.00 66.00 77.00 70.00 68.00

7,193,872.00 47,279.00 47,320.00 47,448.00 47,219.00 46,286.00 46,044.00 46,074.00 47,117.00

32,378.00 32,558.00 32,558.00 32,502.00 32,610.00 32,720.00 32,960.00 33,080.00 33,080.00

99.77 99.61 99.83 99.55 99.15 98.86 99.46 99.80 99.78

99.81 99.40 99.76 99.83 99.85 99.77 99.83 99.76 99.74

95.00 91.35 94.63 95.15 95.07 76.78 85.15 95.19 94.99

99.93 99.92 99.93 99.94 99.94 99.93 99.93 99.95 99.95

96.49 90.37 96.44 96.56 96.49 77.14 85.17 96.49 96.56

74.00 78.00 69.00 70.00 69.00 67.00 68.00 79.00 72.00

64.00 58.00 56.00 62.00 57.00 56.00 62.00 56.00 58.00

52.00 53.00 49.00 48.00 51.00 54.00 53.00 55.00 55.00

74.00 78.00 69.00 70.00 69.00 67.00 68.00 79.00 72.00

1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

40.00 43.00 40.00 40.00 40.00 40.00 40.00 38.00 42.00

86.00 78.00 73.00 71.00 69.00 78.00 74.00 79.00 83.00

64.00 62.00 49.00 52.00 57.00 49.00 53.00 49.00 53.00

52.00 53.00 61.00 56.00 61.00 54.00 53.00 55.00 55.00

86.00 78.00 73.00 71.00 69.00 78.00 74.00 79.00 83.00

1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

40.00 43.00 40.00 40.00 40.00 40.00 43.00 38.00 42.00

97.49 97.28 97.34 97.39 97.45 96.32 97.04 97.31 97.29

99.16 99.11 99.11 99.15 99.13 99.08 99.14 99.14 99.15


84.34 84.14 84.02 84.31 83.70 83.43 83.88 84.16 84.22

99.99 99.99 99.99 99.99 99.99 99.99 99.99 99.99 99.99

96.05 96.24 96.31 96.36 96.31 96.10 96.27 96.24 96.27

99.38 99.33 99.34 99.34 99.31 99.25 99.32 99.32 99.34

79.70 83.97 80.54 82.59 85.09 87.20 86.65 85.30 85.54

31,627.85 31,802.38 32,038.67 32,465.76 32,750.01 32,448.88 31,973.31 32,519.30 32,524.66

5,582.16 5,703.39 5,625.49 5,708.88 5,540.64 5,644.81 5,740.02 5,743.90 5,770.09

### ### ### ### ### ### ### ### ###

118,171.00 131,064.00 122,302.00 121,422.00 119,365.00 121,247.00 121,477.00 120,773.00 114,562.00

94.60 94.56 94.53 94.65 94.52 94.35 94.55 94.63 94.67

93.61 93.68 93.64 93.45 93.45 93.40 93.46 93.31 93.57

91.68 91.73 91.66 91.47 91.50 91.43 91.55 91.41 91.66

99.80 99.68 99.79 99.83 99.81 99.70 99.80 99.82 99.60

68.66 66.02 67.89 67.00 67.13 64.44 67.81 66.76 66.19

95.61 95.75 95.55 95.48 95.46 95.71 95.58 95.26 95.26

83.88 84.11 83.16 84.06 84.13 82.83 83.22 83.90 84.32

84.29 84.63 83.63 84.62 84.72 83.44 83.71 84.52 84.87

83.11 83.17 82.31 82.89 82.89 81.57 82.21 82.51 83.09

104,029.06 106,258.61 100,811.72 105,323.07 99,683.39 104,025.47 101,117.81 103,020.39 101,554.06

1,176,512.34 1,198,544.60 1,182,354.32 1,185,596.48 1,151,185.78 1,145,360.63 1,178,206.45 1,164,537.54 1,158,836.55

8,367,069.00 8,479,060.00 8,488,416.00 8,495,084.00 8,074,047.00 7,995,741.00 8,846,901.00 8,402,334.00 8,790,334.00

81.21 81.84 78.34 81.88 79.48 79.59 76.30 77.89 76.95

99.16 99.38 96.12 99.80 99.81 99.83 99.69 99.41 99.54

95.64 95.83 95.66 95.48 95.46 96.47 95.71 95.34 95.31

99.77 99.77 99.75 99.76 99.75 99.77 99.76 99.76 99.76

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.13 0.13 0.14 0.14 0.15 0.14 0.15 0.13 0.14

0.03 0.07 0.19 0.00 0.00 0.00 0.02 0.06 0.01

31.56 31.01 30.48 29.89 30.86 29.16 31.19 30.98 29.99

31.56 31.01 30.48 29.89 30.86 29.16 31.19 30.98 29.99

30.04 30.55 30.12 29.89 30.55 29.57 31.57 29.45 30.32

21.00 22.00 22.00 21.00 21.00 22.00 22.00 21.00 21.00

24.00 28.00 24.00 25.00 24.00 24.00 24.00 24.00 24.00

41.00 41.00 41.00 41.00 41.00 41.00 41.00 41.00 41.00

46.00 46.00 46.00 46.00 46.00 46.00 46.00 46.00 46.00

3.90 3.80 3.90 3.70 3.70 3.60 3.50 3.90 4.10

0.80 0.60 0.70 0.70 0.70 0.60 0.70 0.70 0.60

59.02 58.74 59.00 59.29 56.73 46.87 47.18 44.63 46.94

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00


0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

43.18 34.39 52.41 36.77 42.47 35.07 30.88 34.59 47.92

84.01 76.83 78.63 70.30 91.19 89.73 83.96 85.76 90.54

100.00 100.00 99.86 99.79 99.73 100.00 100.00 100.00 100.00

100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00

86.00 74.00 96.00 64.00 63.00 87.00 77.00 86.00 65.00

30.08 29.93 28.77 28.38 30.86 27.45 29.70 29.43 28.14

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