Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Componente 2
4.1. Para ello debe buscar en la web el significado de las siguientes siglas que
se utilizan en Distribución Física Internacional, las respuestas de los ítems ítem
4.1 al 4.5 deben ser grabadas. Igualmente debe enviar todas las respuestas por
escrito a su tutor en un procesador de texto.
ERP:
CRM:
LDI:
GPS:
EDI:
ABM:
SCN:
TMS:
DRP:
ITP:
IT:
MRP:
ABC:
B2B:
B3C:
JIT:
WNS:
SKU:
RFID:
SIG:
POS:
CIM
PAC:
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Componente 4
2
MRP
SCM CRM
ERP
FRM
HRM
GRÁFICA 2
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Componente 2
4.3.
a. Con base
If integral
en lasystem
información
of information
que se makes
presenta
use ofatechnologies.
continuaciónit .Debe
____
realizar
__________________________________________________.
10 oraciones con “Used to (acostumbrar)” con los diferentes tiempos
verbales.
b. Es
If importante que offer
Some vendors tengasolutions
cuenta elfor
anexo: GRAMMAR
specific USED TO AND
sectors,They_________
CONDITIONAL SENTENCES.
______________________________________________________.
c. If the SIG is effective,_____________________________________.
BEFORE ARP
d. The system has functionality, if_____________________________
_. Inside of the factory :Each
area has its own system
e. If VISION TRADICIONALeach
ANTES DE LOS ERP
factory has
information. coordination
operations,______________________.
V C
E Manufacturing Accounting Finance MarketinsH . Resource
U
N S
h. If the bussiness
Information System
has success,if______________________________.
Gráfica No 2 each area tend to work
alone.
http://www.slideshare.net/csalazarc/sistemas-de-informacin-en-la-empresa
AFTER ARP TODAY
CUSTOMER RELATIONSHIP MANAGEMENT (CMR)
Each factory has coordination
Sales Inventory Production operations.
• Telephone sales
Purchase Accounting
• Web sales Reduce delays and increase
Production productivity.
• Field sales
ERP
Planning
Human
Resources
• Retail Sales Erp offers deals.
• Unified view customers
Marketing
• ConsistentDelivery
message to custormers
Engineering
• Campaign data $ It is competitive.
• End –to- end customer care
• Content Sales Bl
• Long –term customer relationship
• Data analysis
4.4. Realice
Customer una
Service
• Identification
entrevista a un analista of best customers
de una empresa y grábela. Debe dar
respuesta a las 10 siguientes preguntas.
• Call center data
• Wireless data
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Componente 4
2
a. WhatIfdoes
a. the he
CRMuse
were
to do?
a success, if_______________________________
___
b. How does he use to do?
b.
c. To what Theis campaign data were
the information not, if_____________________________
used?
____
d. What are electronic commerce, business and market?
c. If all factories development technologies,_________________________
e. What is the function of direct and indirect suppliers?
d. If you sent messages to customers,
f. What is sell side (E SALES)?
they__________________________
g.
e. WhatIfis BUY SIDE you (E PROCUREMENT)?
identified the best
customers,______________________________
h. What are the tools the new factories?
f. If the factories did not have feedback,____________________________
4.5. g. If las gráficas
Obseve the customers
y complete had
cada una de las 8the opportunity
oraciones to
condicionales de
comment,___________________
cada gráfica. Ver explicación anexo: GRAMMAR USED TO AND CONDITIONAL
SENTENCES.
h. The stores would store information of the customers,
if______________
Gráfica No 1
Gráfica No 3
http://www.slideshare.net/csalazarc/sistemas-de-informacin-en-la-empresa
SISTEMA INTEGRAL DE GESTIÓN
TIPOS DE SISTEMAS DE INFORMACIÓN
Manufacturing Accounting
KIND OR SYSTEM GROUPS SERVED
STRATEGIC SENIOR
LEVEL MANAGER
Business Process
Vendors Customers
Enterprise - Wide Business
MANAGEMENT LEVEL
Process MIDDLE
MANAGERS
Human
KNOWLEDGE LEVEL KNOWLEDGE &
OPERATIONAL
Sales and Marketing
DATA WORKERS
Finance
OPERATIONAL LEVEL
MANAGERS
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Componente 2
5
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FAVA - Formación en Ambientes Virtuales de Aprendizaje SENA - Servicio Nacional de Aprendizaje