Title: HAMBURGUESAS Legend

Author: Veronica Treviño ┼ Θ Strong Relationship 9

Date: 1/29/2023 ┼┼ Ο Moderate Relationship 3

Notes: ninguna ┼ ┼ ▲ Weak Relationship 1

┼┼ ▼ ┼┼ Strong Positive Correlation
┼ ┼ ┼ Positive Correlation
┼ ┼ ┼ ▼ ┼ ▬ Negative Correlation
┼┼ ┼ ▼ Strong Negative Correlation
┼ ┼┼ ┼┼ ▼ Objective Is To Minimize
┼ ┼ ┼ ▼ ▲ Objective Is To Maximize
┼┼ ┼ ┼ x Objective Is To Hit Target
┼ ┼ ▬ ┼ ┼
┼┼ ┼┼ ▼
┼┼ ┼┼ ┼┼ ┼ ▬ ▬ ▬ ▼ ┼ ┼┼ ┼┼ ┼
┼ ┼┼ ┼┼ ┼┼ ┼ ▬ ┼ ▼ ┼ ┼┼ ┼┼ ┼ ▬ ┼
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Direction of Improvement: Competitive Analysis
Minimize (▼), Maximize (▲), or Target (x) (0=Worst, 5=Best)

Implementación de medidas de seguridad por

Compatibilidad del Software de la app con los
Procesos estandarizados de materias primas
Carls Jr

Segridad de almacenamiento de materias

Carne de proveedores Locales de calidad

Quality Characteristics Burger King

Presentación innovadora de bebidas

Procesos de recetas estandarizadas
(a.k.a. "Functional

Instalaciones comodas y de calidad

Requirements" or "Hows")
Max Relationship Value in Row

# de tipo de monedas que maeja

Agilidad en servicio de drive thru

Jhony Rockets

Personal de atencion confiable

Mc Donalds

Insalaciones al aire libre

Precision en en servicio
Weight / Importance

sistemas operaativos
Teo Burgers

Linea de producción
Relative Weight

John hams

Jhony Rockets

Teo Burgers
Burger King

Mc Donalds

John hams
Demanded Quality

Limpieza

Carls Jr
(a.k.a. "Customer
primas
Row #

covid
Requirements" or
"Whats") 0 1 2 3 4 5

1 9 15.0 9.0 Cafeterías en lugares estrategicos Ο Θ ▲ Ο Θ ▲ ▲ ▲ Θ Θ Ο Ο 5 3 2 5 2 2

2 9 15.0 9.0 Instalaciones confortables ▲ ▲ Ο ▲ Θ Θ Θ Θ ▲ 5 2 4 3 3 3

3 9 15.0 9.0 Estandarizada Θ Θ Θ Θ Θ Θ Θ Θ Θ Θ Θ Θ Ο ▲ Θ 5 3 0 4 0 3

4 9 15.0 9.0 Buen servicio al cliente Θ ▲ Ο ▲ ▲ Ο ▲ ▲ Ο Θ Θ Θ 5 4 5 5 5 4

5 9 5.0 3.0 Sistema de rewards ▲ Θ Ο ▲ Ο 4 0 3 0 0 3

6 3 5.0 3.0 Disponibilidad de wi-fi Ο Ο Ο 4 3 5 3 4 3

7 9 5.0 3.0 Baños limpios ▲ Θ Θ Ο ▲ 4 5 5 4 4 2

8 9 5.0 3.0 Estacionamiento seguro Ο Θ ▲ ▲ Ο 3 3 4 4 4 3

9 9 5.0 3.0 Combos calidad acorde al precio Θ ▲ ▲ Θ Θ Θ ▲ Θ Θ Ο 3 4 5 5 5 2

10 3 15.0 9.0 Amplio horario de servicio ▲ ▲ Ο ▲ Ο ▲ Ο 4 3 3 5 3 3

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9
Weight / Importance 180.0 355.0 175.0 225.0 330.0 270.0 240.0 380.0 225.0 405.0 455.0 560.0 395.0 225.0 395.0
Relative Weight 3.7 7.4 3.6 4.7 6.9 5.6 5.0 7.9 4.7 8.4 9.4 11.6 8.2 4.7 8.2 Powered by QFD Online (http://www.QFDOnline.com)
 Title: Legend

Author: Θ Strong Relationship 9

Date: Ο Moderate Relationship 3

Notes: ▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1 3.7 180.0 Carne de proveedores Locales de calidad
2 7.4 355.0 Precision en en servicio
3 3.6 175.0 Segridad de almacenamiento de materias primas
4 4.7 225.0 Procesos estandarizados de materias primas
5 6.9 330.0 Procesos de recetas estandarizadas
6 5.6 270.0 Presentación innovadora de bebidas
7 5.0 240.0 Compatibilidad del Software de la app con los sistemas operaativos
8 7.9 380.0 # de tipo de monedas que maeja
9 4.7 225.0 Linea de producción
10 8.4 405.0 Limpieza
11 9.4 455.0 Instalaciones comodas y de calidad
12 11.6 560.0 Implementación de medidas de seguridad por covid
13 8.2 395.0 Agilidad en servicio de drive thru
14 4.7 225.0 Insalaciones al aire libre
15 8.2 395.0 Personal de atencion confiable

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight Powered by QFD Online (http://www.QFDOnline.com)
 Title: Legend

Author: Θ Strong Relationship 9

Date: Ο Moderate Relationship 3

Notes: ▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight Powered by QFD Online (http://www.QFDOnline.com)
 Title: Legend

Author: Θ Strong Relationship 9

Date: Ο Moderate Relationship 3

Notes: ▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight Powered by QFD Online (http://www.QFDOnline.com)
Template Name: Traditional House of Quality
Version: 2.0.346.0
Release Date: December 11, 2007

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