Documentos de Académico
Documentos de Profesional
Documentos de Cultura
ISSN: 0329-5885
anuario@psi.uba.ar
Universidad de Buenos Aires
Argentina
G H I J K H L W X I Y G W Z Y
(PSOR\HH6DWLVIDFWLRQ0REELQJ-XGLFLDU\3URIHVVLRQDOV
M N O N P Q N R S O N T U V
&OLPD/DERUDO0REELQJ3RGHU-XGLFLDO3URIHVLRQDOHV
! " # $ % ! " & ' % ( % ) * # + , % - % . ! " / ! " # ' & ! " # ( ! ' + 0 ' 1 ! # ( ' - # ! " & ' % ( % ) * # 2 3 . * $ # 4 5 % . ! " ' ! % " 6 . ! " - # 7 " ! " , ! ( " 3 ! " # 4 / . 8
" # ( $ # $ : 0 ' 1 ! # ( ' - # ! " / . " % ( % ) * # : 0 ' 1 ! # ( ' - # ! " & ' % ( % ) * # / ( * " # ; & . % < ! ' % . = - 3 ( # . & ( ! " # . % $ ! ( # > ! ) 3 " $ # / ? - ! $ . # $ ! & ' % ( % ) * #
9 9
-XUtGLFDGHOD)DFXOWDGGH3VLFRORJtDGHOD8%$(PDLOYDUHOD#SVLXEDDU
/LFHQFLDGDHQ3VLFRORJtD'RFWRUDQGDHQ3VLFRORJtD6RFLDO(VSHFLDOLVWDHQ3VLFRORJtD-XUtGLFD&RRUGLQDGRUD3URIHVRUD$GMXQWDGHOD6H
@ 8
) 3 " $ # / ? - ! $ . # $ ! & ' % ( % ) * # 2 3 . * $ # $ ! ( # 5 # 3 ( - # $ $ ! & ' % ( % ) * # $ ! ( # A B C + / % % . $ " # $ % . # $ ! ( # & . ? - # & . % < ! ' % " # ( # C - D $ # $ & ! . # ( ! "
/LFHQFLDGDHQ3VLFRORJtD3URIHVRUD$GMXQWD,QWHULQDGHOD6HJXQGD&iWHGUDGH3VLFRORJtD-XUtGLFDGHOD)DFXOWDGGH3VLFRORJtDGHOD8%$
E
-HIDGH7UDEDMRV3UiFWLFRVGHOD3ULPHU&iWHGUDGH3VLFRORJtD-XUtGLFDGHOD)DFXOWDGGH3VLFRORJtDGHOD8%$7XWRUDGHOD3UiFWLFD3URIHVLR
8
" # ( # C - D $ # $ & ! . # ( ! " & ' % ( % ) * # 2 3 . * $ # $ ! ( # 5 # 3 ( - # $ $ ! & ' % ( % ) * # $ ! ( # A B C + F " D ! ' - ) # $ % . # $ ! ( & . % ) . # # A B C / 4 = ; ;
DE LA PÁGINA 23 A LA 26 23
CLIMA LABORAL Y MOBBING
WORK ENVIRONMENT AND MOBBING
Varela, Osvaldo; Puhl, Stella M.; Izcurdia, M. de los Ángeles
WDPLHQWRGHTXLHQHVODLQWHJUDQUHVXOWDQRWRULRTXHFXDQ
Z [ \ ] ^ _ ` a b c ^ [ \ ` ] d ] ^ c [ e f a g _ ^ c b ] ] [ h a ` ` i c i ^ j b i b h [ k
GRH[LVWDQWDOHVFRQGXFWDVYLROHQWDVHOORWUDHUiDSDUHMDGR
a b i l ` i j [ h h ^ \ m
(OSUHVHQWHWUDEDMRVHUHODFLRQDFRQORVDYDQFHVUHDOL]D FRQVHFXHQFLDVQHJDWLYDVHQHOFOLPDODERUDO\FRQVHFXHQ
GRVHQODLQYHVWLJDFLyQ8%$&<7GHQRPLQDGD³´(O$FRVR WHPHQWHHQHOGHVHPSHxRGHORVWUDEDMDGRUHV
/DERUDOHQHOÈPELWRGHOD3VLFRORJtD-XUtGLFD(VWXGLR (QWRGRVORVFDVRVWDPELpQGHEHWHQHUVHHQFODURTXHQR
VREUH VX 'HOLPLWDFLyQ \ OD 3UiFWLFD 3URIHVLRQDO´ SXHGHKRPRORJDUVHHOKRVWLJDPLHQWRODERUDODRWURVSUR
HQWDQWRHO&OLPD/DERUDOSXHGHYHUVH EOHPDVTXHSXHGHQSUHVHQWDUVHHQHOiPELWRODERUDOFR
LPEXLGRSRUVLWXDFLRQHVGH0REELQJORTXHJHQHUDHQ PRVHUHOHVWUpVODERUDOHVSHFt¿FDPHQWHHOVtQGURPHGH
WRGRVORVFDVRVFRQVHFXHQFLDVQHJDWLYDVWDQWRSDUDHO EXUQRXWRSUREOHPDVHQODDVLJQDFLyQ\DVXQFLyQGHUR
WUDEDMDGRUFRPRHQHOHPSOHDGRU3RUORTXHHOHVWXGLRGH OHVHQWUHRWURV
HOORUHVXOWDUHOHYDQWHDORVHIHFWRVGHLPSOHPHQWDUHVWUD (QUHODFLyQDOFOLPDODERUDO&DPSEHOO'XQQHWWH/DZOHU
WHJLDV\SURJUDPDVWHQGLHQWHVDSUHYHQLU\VDQHDUWDOHV \:HLFNH[SOLFDQTXHH[LVWHQFXDWURGLPHQVLRQHV
VLWXDFLRQHV EiVLFDVTXHSXHGHQGLIHUHQFLDUVHDVDEHUJUDGRGHDX
(OFOLPDODERUDOHVLQWDQJLEOHGHPRGRFRUSyUHRSHURVLQ WRQRPtDLQGLYLGXDOJUDGRGHHVWUXFWXUDLPSXHVWDVREUHOD
OXJDUDGXGDVWLHQHXQDH[LVWHQFLDUHDOTXHDIHFWDSRVL SRVLFLyQ RFXSDGD RULHQWDFLyQ KDFLD OD UHFRPSHQVD \
WLYD R QHJDWLYDPHQWH D WRGRV ORV WUDEDMDGRUHV GH XQD FRQVLGHUDFLyQDSR\R\DIHFWR$OUHVSHFWRH[LVWHQLQYH
GHWHUPLQDGDLQVWLWXFLyQ WLJDFLRQHVTXHGHWHUPLQDQTXHHOFOLPDRUJDQL]DFLRQDOHV
6LHQGRODVLQVWLWXFLRQHVHVWUXFWXUDQWHVGHOSVLTXLVPR\GH XQ IHQyPHQR SVLFROyJLFR PXOWLGLPHQVLRQDO \ FRPSOHMR
OD LGHQWLGDG ORV VHUHV KXPDQRV REWHQHPRV GH HOODV OD TXHWLHQHQHIHFWRVVREUHHODSUHQGL]DMHORVUHVXOWDGRVOD
FDUJDQDUFLVtVWLFDQHFHVDULDSDUDYLYLU\GHVDUUROODUQRV URWDFLyQHODEVHQWLVPR\ODDQWLJHGDG/LNHUW
3RUWDQWRHOWUDEDMRFRQVLGHUDGRFRPRLQVWLWXFLyQWLHQH
LQÀXHQFLDVREUHHOLQGLYLGXR(QHVWHVHQWLGRGHEHVHxD $VtHQXQDLQVWLWXFLyQSXHGHQFRH[LVWLUGLYHUVDVHVFDODVGH
ODUVHTXHDWUDYpVGHODDFWLYLGDGODERUDOODVSHUVRQDVVH FOLPDV6HJ~Q/LWZLQ\6WULQJHU>@GLFKDVHVFDODVVRQ
LGHQWL¿FDQDVtPLVPDV\VRQLGHQWL¿FDGDVSRURWURVSRU
ORTXHHOGHIDVDMHHQWUHODVH[SHFWDWLYDVGHOWUDEDMDGRU\ (VWUXFWXUD(VWDHVFDODUHSUHVHQWDODSHUFHSFLyQTXH
ODVUHWULEXFLRQHVYLQFXODUHVTXHHOHPSOHDGRUOHRIUHFH WLHQHQORVPLHPEURVGHXQDLQVWLWXFLyQDFHUFDGHODFDQWLGDG
SXHGHFRQYHUWLUVHHQXQDIXHQWHGHVXIULPLHQWRSDUDDTXpO GHUHJODVSURFHGLPLHQWRVWUiPLWHVQRUPDVREVWiFXORV\
'¶$QQD +HUQiQGH] RWUDVOLPLWDFLRQHVDTXHVHYHQHQIUHQWDGRVHQHOGHVHPSH
3RGUtDGHFLUVHHQWRQFHVTXHFXDQGRODVH[SHFWDWLYDVGHO xRGHVXODERU(OUHVXOWDGRSRVLWLYRRQHJDWLYRHVWDUiGDGR
WUDEDMDGRUVRQUHWULEXLGDVFRQFRQGXFWDVGHPDOWUDWRSRU HQODPHGLGDTXHODLQVWLWXFLyQSRQHHOpQIDVLVHQODEXUR
SDUWHGHOHPSOHDGRUVLQGXGDVXUJLUiPDOHVWDUHQDTXpO FUDFLDYHUVXVHOpQIDVLVSXHVWRHQXQDPELHQWHGHWUDEDMR
$KRUD ELHQ SHUR KD\ TXH FRQVLGHUDU TXH HO PDOWUDWR R OLEUHLQIRUPDO\SRFRHVWUXFWXUDGRRMHUDUTXL]DGR
DFRVRODERUDOQRVLHPSUHHVHMHUFLGRSRUHOHPSOHDGRU
PLVPR\DTXHQRHVDOJRTXHVHSUHVHQWHXQtYRFDPHQWH 5HVSRQVDELOLGDG (V OD SHUFHSFLyQ GH SDUWH GH ORV
HQIRUPDGLUHFFLRQDOGHVFHQGLHQWHMHUiUTXLFDPHQWH PLHPEURVGHODLQVWLWXFLyQDFHUFDGHVXDXWRQRPtDHQOD
(QHVWHVHQWLGRFDEHH[SOLFDUTXHFRQIRUPHODFRQFHS WRPDGHGHFLVLRQHVUHODFLRQDGDVDVXWUDEDMR(VODPH
WXDOL]DFLyQDGRSWDGDSRUHO0LQLVWHULRGH7UDEDMR\6HJX GLGDHQTXHODVXSHUYLVLyQTXHUHFLEHQHVGHWLSRJHQHUDO
ULGDG6RFLDOGHOD1DFLyQHQHOFRQVLGHUDPRVYLR \QRHVWUHFKDHVGHFLUHOVHQWLPLHQWRGHVHUVXSURSLR
OHQFLDODERUDOD³WRGDDFFLyQRPLVLyQRFRPSRUWDPLHQWR MHIH\VDEHUFRQFHUWH]DFXDOHVVXWUDEDMR\FXiOHVVX
GHVWLQDGRDSURYRFDUGLUHFWDRLQGLUHFWDPHQWHGDxRItVL IXQFLyQGHQWURGHODRUJDQL]DFLyQ
FRSVLFROyJLFRRPRUDODXQWUDEDMDGRURWUDEDMDGRUDVHD
FRPRDPHQD]DRDFFLyQFRQVXPDGD/DPLVPDLQFOX\H 5HFRPSHQVD &RUUHVSRQGH D OD SHUFHSFLyQ GH ORV
YLROHQFLDGHJpQHURDFRVRSVLFROyJLFRPRUDO\VH[XDOHQ PLHPEURV VREUH OD UHFRPSHQVD UHFLELGD SRU HO WUDEDMR
HOWUDEDMR\SXHGHSURYHQLUWDQWRGHQLYHOHVMHUiUTXLFRV ELHQKHFKR(VODPHGLGDHQTXHODRUJDQL]DFLyQXWLOL]D
VXSHULRUHVGHOPLVPRUDQJRRLQIHULRUHV´ PiVHOSUHPLRTXHHOFDVWLJRHVWDGLPHQVLyQSXHGHJH
6LELHQH[LVWHQGLVWLQWDVDFHSFLRQHVSDUDHOWpUPLQRFRPR QHUDUXQFOLPDDSURSLDGRHQODRUJDQL]DFLyQSHURVLHPSUH
VHU0REELQJ$FRVRPRUDOSVLFROyJLFR$FRVRODERUDO \FXDQGRQRVHFDVWLJXHVLQRVHLQFHQWLYHHOHPSOHDGRD
3VLFRWHUURU3HUVHFXFLyQHQFXELHUWD0DOWUDWRSVLFROyJL KDFHUELHQVXWUDEDMR\VLQRORKDFHELHQVHOHLQFHQWLYH
FR9LROHQFLDSVtTXLFDWRGDVVXEVWDQFLDOPHQWHHQWLHQ DPHMRUDUHQHOPHGLDQRSOD]R
GHQDOKRVWLJDPLHQWRODERUDOFRPR³DFFLRQHVGHYLROHQFLD
SVLFROyJLFDGHPDQHUDUHLWHUDGDDOPHQRVXQDYH]SRU 'HVDItR&RUUHVSRQGHDODVPHWDVTXHORVPLHPEURVGH
VHPDQD\GXUDQWHXQSHUtRGRSURORQJDGRPiVGHVHLV XQDRUJDQL]DFLyQWLHQHQUHVSHFWRDGHWHUPLQDGDVPHWDV
PHVHV(VHMHUFLGRSRUXQDRYDULDVSHUVRQDVKDFLDRWUD RULHVJRVTXHSXHGHQFRUUHUGXUDQWHHOGHVHPSHxRGHVX
(OREMHWLYRHVHOGHFDXVDUPDOHVWDULQFRPRGDU\RHOLPL ODERU (Q OD PHGLGD TXH OD RUJDQL]DFLyQ SURPXHYH OD
QDUGHOOXJDUGHWUDEDMRDODSHUVRQDHOHJLGDFRPRYtFWLPD´ DFHSWDFLyQGHULHVJRVFDOFXODGRVD¿QGHORJUDUORVREMH
9DUHOD\2WURV WLYRVSURSXHVWRVORVGHVDItRVD\XGDUiQDPDQWHQHUXQ
(QWRQFHVVLHOFOLPDRUJDQL]DFLRQDOSXHGHVHUYHKtFXORX FOLPDFRPSHWLWLYRQHFHVDULRHQWRGDRUJDQL]DFLyQ
REVWiFXOR SDUD HO EXHQ GHVHPSHxR GH OD LQVWLWXFLyQ \
SXHGHVHUIDFWRUGHGLVWLQFLyQHLQÀXHQFLDHQHOFRPSRU 5HODFLRQHV(VODSHUFHSFLyQSRUSDUWHGHORVPLHPEURV
24 DE LA PÁGINA 23 A LA 26
FACULTAD DE PSICOLOGÍA - UBA / SECRETARÍA DE INVESTIGACIONES / ANUARIO DE INVESTIGACIONES / VOLUMEN XX
GHODHPSUHVDDFHUFDGHODH[LVWHQFLDGHXQDPELHQWHGH HVGLVPLQXLUODFDOLGDGGHOWUDEDMR\DTXHVHRFDVLRQDQ
WUDEDMRJUDWR\GHEXHQDVUHODFLRQHVVRFLDOHVWDQWRHQWUH SUREOHPDVGLYHUVRVHQODLQVWLWXFLyQ\ORVFRQÀLFWRVGLV
SDUHVFRPRHQWUHMHIHV\VXERUGLQDGRVHVWDVUHODFLRQHVVH SDUDQRWUDVGLQiPLFDVQHJDWLYDVTXHHPSHRUDQODVFRQ
JHQHUDQGHQWUR\IXHUDGHODRUJDQL]DFLyQHQWHQGLHQGRTXH GLFLRQHVODERUDOHV\HQUDUHFHQHOFOLPDODERUDOWRGRHOORD
H[LVWHQGRVFODVHVGHJUXSRVGHQWURGHWRGDRUJDQL]DFLyQ VXYH]HOHYDODLQFLGHQFLDGHVLQLHVWUDOLGDGODERUDO\DE
/RVJUXSRVIRUPDOHVTXHIRUPDQSDUWHGHODHVWUXFWXUD VHQWLVPR\GLVPLQX\HHOUHQGLPLHQWR
MHUiUTXLFDGHODRUJDQL]DFLyQ\ORVJUXSRVLQIRUPDOHVTXH (QRWUDVSDODEUDVGHEHHQWHQGHUVHTXHODH[LVWHQFLDGH
VHJHQHUDQDSDUWLUGHODUHODFLyQGHDPLVWDGTXHVHSXHGH KRVWLJDPLHQWR ODERUDO DFDUUHD UHSHUFXVLRQHV QHJDWLYDV
GDUHQWUHORVPLHPEURVGHXQDRUJDQL]DFLyQ HQODSHUVRQDKRVWLJDGDSHURWDPELpQJHQHUDXQFOLPD
ODERUDOQHJDWLYRTXHFRQFRPLWDQWHPHQWHYHUiVXVFRQVH
&RRSHUDFLyQ(VHOVHQWLPLHQWRGHORVPLHPEURVGHOD FXHQFLDVHQODSURGXFFLyQRUJDQL]DFLRQDO3RUORTXHVX
RUJDQL]DFLyQVREUHODH[LVWHQFLDGHXQHVStULWXGHD\XGD GHWHFFLyQ\VDQHDPLHQWRUHVXOWDDOWDPHQWHUHFRPHQGD
GHSDUWHGHORVGLUHFWLYRV\GHRWURVHPSOHDGRVGHOJUXSR EOHSDUDDVHJXUDUXQDEXHQDSURGXFWLYLGDGLQGLYLGXDO\
eQIDVLVSXHVWRHQHODSR\RPXWXRWDQWRHQIRUPDYHUWLFDO RUJDQL]DFLRQDO(VDVtFRPRHOHVWXGLRGHORVIDFWRUHV
FRPRKRUL]RQWDO TXHLQÀX\HQHQHOFOLPDODERUDO\ODVFDXVDVGHODH[LV
WHQFLDGHOKRVWLJDPLHQWRODERUDODSRUWDQODSRVLELOLGDGGH
(VWiQGDUHV(VWDGLPHQVLyQKDEODGHFyPRORVPLHP SURSRQHUPpWRGRV\WpFQLFDVHVSHFt¿FRVGHVWLQDGRVDVX
EURVGHXQDRUJDQL]DFLyQSHUFLEHQORVHVWiQGDUHVTXHVH DERUGDMH\DSOLFDEOHVHQHOPDUFRRUJDQL]DFLRQDO
KDQ¿MDGRSDUDODSURGXFWLYLGDGGHODRUJDQL]DFLyQ )LQDOL]DQGRHVQHFHVDULRVHxDODUTXHHQORV~OWLPRV
DxRVVHKDLQFUHPHQWDGRVLJQL¿FDWLYDPHQWHHOQ~PHURGH
&RQÀLFWR(OVHQWLPLHQWRGHTXHORVMHIHV\ORVFRODER GHPDQGDVLQLFLDGDVHQHOIXHURGHO7UDEDMRGRQGHVHUH
UDGRUHVTXLHUHQRtUGLIHUHQWHVRSLQLRQHVHOpQIDVLVHQTXH FODPDHOUHVDUFLPLHQWRGHGDxRVRFDVLRQDGRVDUDt]GH
ORVSUREOHPDVVDOJDQDODOX]\QRSHUPDQH]FDQHVFRQGL SDGHFHUGHPREELQJ\YLYHQFLDUXQFOLPDODERUDOKRVWLO
GRVRVHGLVLPXOHQ(QHVWHSXQWRPXFKDVYHFHVMXHJDXQ KDELHQGR GLFKR IXHUR UHFRQRFLGR MXULVSUXGHQFLDOPHQWH
SDSHOPX\GHWHUPLQDQWHHOUXPRUGHORTXHSXHGHRQR HQUHLWHUDGDVRFDVLRQHVODHQWLGDGGHGLFKRVFRQFHSWRV\
HVWDUVXFHGLHQGRHQXQGHWHUPLQDGRPRPHQWRGHQWURGH VXLPSRUWDQWHLQÀXHQFLDHQUHODFLyQDORVGHUHFKRVGHORV
ODRUJDQL]DFLyQODFRPXQLFDFLyQÀXLGDHQWUHODVGLVWLQWDV WUDEDMDGRUHV
HVFDODVMHUiUTXLFDVGHODRUJDQL]DFLyQHYLWDQTXHVHJH &RQVHFXHQWHPHQWH D HOOR DGTXLHUHQ PD\RU UHOHYDQFLD
QHUHHOFRQÀLFWR D~QHVWXGLRVUHODFLRQDGRVDODWHPiWLFDSURSXHVWD\DTXH
ODSURIXQGL]DFLyQFLHQWt¿FDSXHGHDSRUWDUDOFDPSRGHO
,GHQWLGDG (O VHQWLPLHQWR GH TXH XQR SHUWHQHFH D OD GHUHFKRHVFODUHFLPLHQWRGHLQWHUURJDQWHVHVSHFt¿FRVHQ
FRPSDxtD\HVXQPLHPEURYDOLRVRGHXQHTXLSRGHWUDED WDOHVFDVRVEULQGDQGRH[SOLFDFLRQHV\IXQGDPHQWRVDODV
MRODLPSRUWDQFLDTXHVHDWULEX\HDHVHHVStULWX(QJHQH SUREOHPiWLFDVSODQWHDGDV
UDO OD VHQVDFLyQ GH FRPSDUWLU ORV REMHWLYRV SHUVRQDOHV
FRQORVGHODRUJDQL]DFLyQ
+HPRVGLFKRTXHHOFOLPDODERUDOHVXQDGHODVPiVLP
SRUWDQWHVFRQFHSWXDOL]DFLRQHVHQHOHVWXGLRGHODFRQGXF
WDKXPDQDHQFRQWH[WRVVRFLDOHV<SRUWDQWRSXHGHVHU
XQYHKtFXORRXQREVWiFXORSDUDHOEXHQGHVHPSHxRGHOD
RUJDQL]DFLyQHQVXFRQMXQWRRGHGHWHUPLQDGDVSHUVRQDV
TXHVHHQFXHQWUDQGHQWURRIXHUDGHHOOD\SXHGHVHUXQ
IDFWRUGHGLVWLQFLyQHLQÀXHQFLDHQHOFRPSRUWDPLHQWRGH
TXLHQHVODLQWHJUDQ
(O&OLPD2UJDQL]DFLRQDOHVXQWHPDGHJUDQLPSRUWDQFLD
KR\HQGtDSDUDFDVLWRGDVODVRUJDQL]DFLRQHVODVFXDOHV
EXVFDQ XQ FRQWLQXR PHMRUDPLHQWR GHO DPELHQWH GH VX
RUJDQL]DFLyQSDUDDVtDOFDQ]DUXQDXPHQWRGHSURGXFWL
YLGDGVLQSHUGHUGHYLVWDHOUHFXUVRKXPDQR
(QUHVXPHQHOFOLPDMXQWRFRQODVHVWUXFWXUDVFDUDFWHUtV
WLFDVLQVWLWXFLRQDOHV\ORVLQGLYLGXRVTXHODFRPSRQHQIRU
PDQXQVLVWHPDLQWHUGHSHQGLHQWHDOWDPHQWHGLQiPLFR\SRU
WDQWRVHLQÀX\HQPXWXDPHQWH&RQVHFXHQWHPHQWHSDUD
TXHXQDSHUVRQDSXHGDWUDEDMDUELHQGHEHVHQWLUVHELHQ
FRQVLJRPLVPR\FRQWRGRORTXHJLUDDOUHGHGRUGHHOOD
$QWHODH[LVWHQFLDGHKRVWLJDPLHQWRODERUDOVLQGXGDTXH
DSDUHFHUiQUHSHUFXVLRQHVQHJDWLYDVHQODLQVWLWXFLyQ(Q
HVWHVHQWLGR8-RKDQVRQKDVHxDODGRTXHXQRGH
ORVHIHFWRVPiVIUHFXHQWHVTXHJHQHUDHODFRVRODERUDO
DE LA PÁGINA 23 A LA 26 25
CLIMA LABORAL Y MOBBING
WORK ENVIRONMENT AND MOBBING
Varela, Osvaldo; Puhl, Stella M.; Izcurdia, M. de los Ángeles
$ORQVR)HUQiQGH])6DOXGPHQWDO\PRUELOLGDGSVLTXLiWUL QHUDO GH VDWLVIDFFLyQ HQ RUJDQL]DFLRQHV ODERUDOHV (VWXGLRV
FDHQHOSHUVRQDOVDQLWDULR(Q*HVWDO2--5LHVJRVGHWUDEDMR IDFWRULDOHV¿DELOLGDG\YDOLGH]0LOODUV;,
GHOSHUVRQDOVDQLWDULR,QWHUDPHULFDQD0F*UDZ+LOO0DGULG 0HOLOOR$5HVLOLHQFLDGHVFXEULHQGRODVSURSLDVIRUWDOH
$OYH]-/LGHUD]JR\FOLPDRUJDQL]DFLRQDO5HYLVWDGH3VL ]DV(GLW3DLGyV%V$V
FRORJtD GHO 'HSRUWH 9RO Q~P 8QLYHUVLGDG $XWyQRPD GH 0LQW]EHUJ+/DHVWUXFWXUDGHODVRUJDQL]DFLRQHV%DU
%DUFHORQD FHORQD
$UFH$UQiH]0$0DUWtQH]$JXD\R&6iQFKH]/XGHxD0O 0RRV 5+ 0RRV %6 7ULFNHOW (- :RUN (QYLURQPHQW
(OFOLPDODERUDOHQORVWUDEDMDGRUHVGH$WHQFLyQ3ULPD 6FDOD0DQXDO3DOR$OWR&$&RQVXOWLQJ3V\FKRORJLVWV3UHVV
ULD*DFHWD6DQLWDULD0DGULG 0RRV5+0RRV%67ULFNHOW(-(VFDODGHFOLPDVR
%RDGD - \ 7RXV - (VFDODV GH VDWLVIDFFLyQ ODERUDO XQD FLDO7UDEDMR0DGULG7($(GLFLRQHV6$
SHUVSHFWLYD GLPHQVLRQDO 5HYLVWD GH 3VLFRORJtD 8QLYHUVLGDG 0RRV5+0RRV%67ULFNHOW(-)(6:(6&,(6&(6
7DUUDFRQHQVLV (VFDODVGH&OLPDVRFLDO0DGULG7($
%UDYR0-3HLUy-0\5RGUtJXH],6DWLVIDFFLyQODER 0RUDOHV938URVD6%\%ODQFR%$&RQVWUXFFLyQGH
UDO(Q-3HLUy\)3ULHWR(GV7UDWDGRGHSVLFRORJtDGHOWUD HVFDODVGHDFWLWXGHVWLSR/LNHUW8QDJXtDSUiFWLFD/D0XUDOOD
EDMR/DDFWLYLGDGODERUDOHQVXFRQWH[WR(VSDxD(G6tQ 0DGULG
WHVLV6$
0RUHLUD)XH\R-0ÈOYDUH]%D]D0&6DWLVIDFFLyQODER
%XVWRV30LUDQGD0\3HUDOWD5>@&OLPD2UJDQL]DFLRQDO UDOHQORVSURIHVLRQDOHVGHODVDOXGGHXQVHUYLFLRGHXUJHQFLDV
(Q OD ZHE KWWSZZZJHVWLRSROLVFRPUHFXUVRVGRFXPHQWRV )DFWRUHVGH¿QLWRULRVGHLQVDWLVIDFFLyQODERUDO(Q/LEURGHSR
IXOOGRFVUUKKFOLRKWP QHQFLDV\FRPXQLFDFLRQHVGHO,;&RQJUHVR1DFLRQDOGH(QIHU
%XVWRV9LOODU(09DUHOD2\2WURV3URPRFLyQ\3UH PHUtDGH8UJHQFLDV+RVSLWDO8QLYHUVLWDULRGH9DOPH6HYLOOD
YHQFLyQGHORV5LHVJRV3VLFRVRFLRODERODUHVHQHOÈPELWRGHOD 1DYDUUR56DQWLOOiQ$%XVWDPDQWH5&OLPD\FRP
$GPLQLVWUDFLyQ1DFLRQDOGHOD6HJXULGDG6RFLDO$16(6 SURPLVRRUJDQL]DFLRQDO(GLFLyQOHFWUyQLFD(QODZHEZZZ
KWWSZZZSVLHORWURFRPDUQRWDVBBGLFSURPRFLRQ HXPHGQHWOLEURV
B\BSUHYHQFLRQKWPO
2062,7&RPLWp0L[WRGH0HGLFLQDGHO7UDEDMR,GHQ
&RUWDGR1.RKDQ1'LVHxRHVWDGtVWLFR(XGHED%V$V WL¿FDFLyQ\&RQWUROGHORV)DFWRUHV3VLFRVRFLDOHV1RFLYRVGHO
&RUWDGDGH.RKDQ10DFEHWK*$ORQVR$7pFQLFDV 7UDEDMR,QIRUPH1RYHQD5HXQLyQ*LQHEUD
GHLQYHVWLJDFLyQFLHQWt¿FD(G/XJDU%XHQRV$LUHV 3HLUy-02UJDQL]DFLRQHV1XHYDVSHUVSHFWLYDVSVLFROy
&XHYDV 3 2¶)HUUDOO & *DYLUD & &UHVSR - (VWUpV JLFDV%DUFHORQD338
DSR\RVRFLDO\VDOXGPHQWDOHQHQIHUPHURVGHXQKRVSLWDOJH 3HLUy-0'HVHQFDGHQDQWHVGHOHVWUpVODERUDO(XGHPD
QHUDOUHVXOWDGRVGHXQDLQYHVWLJDFLyQ(QIHUPHUtD&LHQWt¿FD 0DGULG
'¶DQQD6\+HUQiQGH]/,QWURGXFFLyQDOD3VLFRSHGD 3HLUy-06DOYDGRU$&RQWUROGHOHVWUpVODERUDO0DGULG
JRJtD/DERUDO$SUHQGL]DMH+R\%XHQRV$LUHV (XGHPD
'HODV&XHYDV&DVWUHVDQR&'HOD)XHQWH3RUWHUR-$5RGUt 3HLUy-03VLFRORJtDVRFLDODSOLFDGD(Q$OYDUR-/*D
JXH] )UDQFR 0$ 5XL] %HQLWH] GH /XJR &RP\Q $ UULGR$7HUURJURVD-53VLFRORJtDVRFLDODSOLFDGD0DGULG0F
'HVJDVWH SURIHVLRQDO \ FOLPD ODERUDO HQ $WHQFLyQ 3ULPDULD *UDZ+LOO,QWHUDPHULFDQDGH(VSDxD6$
0DSIUH0HG0DGULG
3HLUy-0\6DOYDGRU$'HVHQFDGHQDQWHVGHOHVWUpVOD
)HUQiQGH]6HDUD-/0LHOJR5REOHV1(VFDODVGHDSUH ERUDO0DGULG(G(XGHPD6$
FLDFLyQGHOHVWUpV($(0DGULG7($(GLFLRQHV6$
3LQLOORV-/&XHVWLRQDULRGHSHUVRQDOLGDG&(30DGULG
*DUFpVGHORV)D\RV5XL]((OEXUQRXW>(QUHG@'LVSRQL 7($(GLFLRQHV6$
EOH HQ KWWSZHESURYHUFRPEUVDOYHVYLUWXDEXUQRXWKWP
3ROLW'+XQJOHV%$QiOLVLVGHORVGDWRVGHLQYHVWLJD
*RQ]iOH]-/)DFWRUHVGHHVWUpV\HQIHUPHGDG3VLTXLV
FLyQ,QYHVWLJDFLyQFLHQWt¿FDHQFLHQFLDVGHODVDOXG0p[LFR
,QWHUDPHULFDQD0F*UDZ+LOO
*RQFDOYHV $ )XQGDPHQWRV GHO FOLPD RUJDQL]DFLRQDO
3XFKRO/'LUHFFLyQ\JHVWLyQGHUHFXUVRVKXPDQRV(GLW
6RFLHGDG/DWLQRDPHULFDQDSDUDODFDOLGDG6/&
'tD]GH6DQWRV0DGULG
+DPSWRQ5'DYLG$GPLQLVWUDFLyQ0F*UDZ+LOO
5REELQV63&XOWXUDRUJDQL]DFLRQDO&RPSRUWDPLHQWRRU
+HUQiQGH]0RQVDOYH/0*HUYiV&DPDFKR-(VWUpVHQ JDQL]DFLRQDO&RQFHSWRVFRQWURYHUVLDV\DSOLFDFLRQHV3UHQWL
ORVSURIHVLRQDOHVVDQLWDULRV(Q*HVWDO2--5LHVJRVGHOWUDED FH+DOO+LVSDQRDPHULFDQD6$0p[LFR
MRGHOSHUVRQDOVDQLWDULR0DGULG,QWHUDPHULFDQD0F*UDZ+LOO
5REELQV63&yPRH[SOLFDU\SUHYHQLUHOFRPSRUWDPLHQWR
+LGDOJR5RGULJR,'tD]*RQ]iOH]5-(VWXGLRGHODLQ &RPSRUWDPLHQWR RUJDQL]DFLRQDO &RQFHSWRV FRQWURYHUVLDV \
ÀXHQFLDGHORVIDFWRUHVODERUDOHV\VRFLRGHPRJUi¿FRVHQHO DSOLFDFLRQHV3UHQWLFH+DOO+LVSDQRDPHULFDQD6$0p[LFR
GHVDUUROORGHOVtQGURPHGHDJRWDPLHQWRSURIHVLRQDOHQHOiUHD
5REELQV63(OHVWUpVODERUDO&RPSRUWDPLHQWRRUJDQL
GHPHGLFLQDHVSHFLDOL]DGDGHO,QVDOXGGH$YLOD0HG&OLQ
]DFLRQDO &RQFHSWRV FRQWURYHUVLDV \ DSOLFDFLRQHV 3UHQWLFH
.KRDQ1'LVHxR(VWDGtVWLFRSDUDLQYHVWLJDGRUHVGHODV +DOO+LVSDQRDPHULFDQD6$0p[LFR
FLHQFLDVVRFLDOHV\GHODFRQGXFWD(8'(%$%V$V
5REELQV6)XQGDPHQWRVGHO&RPSRUWDPLHQWR2UJDQL]D
.RRQW]+\:LKULFK+$GPLQLVWUDFLyQXQDSHUVSHFWLYD FLRQDO3UHQWLFH+DOO0p[LFR
JOREDO
5REELQV 6 &RPSRUWDPLHQWR 2UJDQL]DFLRQDO 3UHQWLFH
0HOLi-/3UDGLOOD-)0DUWL16DQFHPL0'2OLYHU$\7R +DOO0p[LFR
PDV-0(VWUXFWXUDIDFWRULDO¿DELOLGDG\YDOLGH]GHO
FXHVWLRQDULR GH VDWLVIDFFLyQ 6 XQ LQVWUXPHQWR FRQ IRU
PDWR GLFRWyPLFR RULHQWDGR DO WUDEDMR SURIHVLRQDO 5HYLVWD GH )HFKDGHUHFHSFLyQGHPD\RGH
3VLFRORJtD8QLYHUVLWDV7DUUDFRQHQVLV )HFKDGHDFHSWDFLyQGHRFWXEUHGH
26 DE LA PÁGINA 23 A LA 26