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LIMPIEZA Y

SANITIZACIÓN
MÉTODOS Y TÉCNICAS PARA
SISTEMAS DE INOCUIDAD

Guía del curso online


1 130320
|

Por Alberto Ibañez


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Pasos para limpiar y sanitizar

1.
5. Dejar
Remover 2. Lavar 3. Enjuagar 4. Sanitizar
secar
la suciedad

Prepare la limpieza
• Llevar al área para limpiar los productos
químicos y equipos de limpieza necesarios.
• Disponer de detergentes y sanitizantes
preparados.
• Remover los productos y envases de la zona
para evitar la contaminación cruzada.

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