Usuarios

Noviembre 09
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
36.95%
80X 4303 23155 3502.10 180,128.01 € 33,670.00 € 146,458.01 €
902 5155 41981 7969.03 26,445.85 € 16,100.00 € 10,345.85 €
905 1551 10246 1508.65 13,441.45 € 10,453.00 € 2,988.45 €
91/922 626 8515 639.79 2,552.74 € 3,068.00 € -515.26 € 80X TPV
Buz 1647 5256 231.34 3,911.22 € 0.00 € 3,911.22 € 30.84% 1.09%
CHAT 124 170 11.18 633.97 € 4,600.00 € -3,966.03 € 91/922
COMI CHAT 4.49%
COMI 395 1270 172.76 6,226.82 € 3,999.00 € 2,227.82 € 2.83% 0.89%
EXTER 0 2268 245.24 2,552.45 € 0.00 € 2,552.45 €
TPM 902 0 0 0.00 0.00 € 0.00 € 0.00 € Buz
11.80%
TPM 91 0 2 0.03 0.75 € 0.00 € 0.75 €
TPV 152 5325 1626.40 2,380.61 € 0.00 € 2,380.61 €
TOTAL 11006 98188 15906.52 238,273.87 € 71,890.00 € 166,383.87 €
Se suma la produccion de todos los asociados relacionados con los 91, incluido el
80x de Puros que comparte con otras numeraciones (esta produccion se excluye de
la numeracion a la que pertenece el asociado).

Usuarios
Diciembre 09
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
80X 4581 25646 4001.87 207,008.76 € 49,863.00 € 157,145.76 € 42.31%
902 6672 49185 9206.77 29,385.90 € 21,785.00 € 7,600.90 €
905 848 8357 1374.33 11,762.89 € 120.00 € 11,642.89 €
91/922 1113 10180 711.36 6,847.90 € 5,713.00 € 1,134.90 € TPV
80X 0.94%
Buz 1830 5951 259.71 4,768.66 € 0.00 € 4,768.66 €
29.05% TPM 902
CHAT 48 101 9.03 511.73 € 4,000.00 € -3,488.27 € 0.05% 91/922
CHAT 7.06%
COMI 519 1450 189.36 7,898.27 € 5,660.00 € 2,238.27 € COMI 0.30%
EXTER 0 2641 261.85 2,715.50 € 0.00 € 2,715.50 € 3.29%
Buz
11.61%
 80X
29.05% TPM 902
0.05% 91/922
CHAT 7.06%
COMI 0.30%
3.29%
TPM 902 8 10 4.10 245.90 € 0.00 € 245.90 € Buz
11.61%
TPM 91 0 2 0.20 3.90 € 0.00 € 3.90 €
TPV 149 5954 1854.55 2,249.10 € 0.00 € 2,249.10 €
TOTAL 12413 109477 17873.13 273,398.51 € 87,141.00 € 186,257.51 €
Se suma la produccion de todos los asociados relacionados con los 91, incluido el
80x de Puros que comparte con otras numeraciones (esta produccion se excluye de
la numeracion a la que pertenece el asociado).

Usuarios
Enero 10
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
80X 4366 24830 3861.99 198,329.45 € 198,329.45 € 44.11%
902 6560 50743 9402.13 29,948.89 € 29,948.89 €
905 645 6753 1182.16 9,414.70 € 9,414.70 €
91/922 836 10078 713.70 6,037.21 € 6,037.21 € TPV
80X 1.12% 905
Buz 1810 5930 262.27 4,113.45 € 4,113.45 € 29.36% TPM 902 4.34%
CHAT 2 2 0.17 9.50 € 9.50 € 0.07% COMI CHAT
91/922
COMI 475 1315 178.44 7,777.67 € 7,777.67 € 3.19% 0.01%
5.62%
EXTER 0 2427 265.18 2,752.91 € 2,752.91 €
TPM 902 10 31 7.78 469.69 € 469.69 € Buz
12.17%
TPM 91 0 1 0.07 1.35 € 1.35 €
TPV 167 6146 1892.23 2,430.90 € 2,430.90 €
TOTAL 11937 108256 17766.11 261,285.72 € 0.00 € 261,285.72 €
Se suma la produccion de todos los asociados relacionados con los 91, incluido el
80x de Puros que comparte con otras numeraciones (esta produccion se excluye de
la numeracion a la que pertenece el asociado).

Usuarios
Total (Del 01/11/2009 al 31/01/2010)
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
80X 8165 73631 11365.96 585,466.22 € 83,533.00 € 501,933.22 € 42.95%
902 13030 141909 26577.93 85,780.64 € 37,885.00 € 47,895.64 €
905 2183 25356 4065.13 34,619.04 € 10,573.00 € 24,046.04 €
TPV
0.76%
80X TPM 902
26.92% 0.06% COMI 91/922
CHA6.80%
T
3.73% 0.55%
 902
42.95%

91/922 2062 28773 2064.85 15,437.85 € 8,781.00 € 6,656.85 € TPV

0.76%
Buz 3350 17137 753.31 12,793.33 € 0.00 € 12,793.33 € 80X TPM 902
CHAT 167 273 20.37 1,155.20 € 8,600.00 € -7,444.80 € 26.92% 0.06% COMI 91/922
CHA6.80%
T
COMI 1130 4035 540.56 21,902.76 € 9,659.00 € 12,243.76 € 3.73% 0.55%
EXTER 0 7336 772.27 8,020.86 € 0.00 € 8,020.86 €
TPM 902 18 41 11.88 715.59 € 0.00 € 715.59 € Buz
11.04%
TPM 91 0 5 0.31 6.00 € 0.00 € 6.00 €
TPV 230 17425 5373.18 7,060.61 € 0.00 € 7,060.61 €
TOTAL 23077 315921 51545.76 772,958.10 € 159,031.00 € 613,927.10 €
Se suma la produccion de todos los asociados relacionados con los 91, incluido el
80x de Puros que comparte con otras numeraciones (esta produccion se excluye de
la numeracion a la que pertenece el asociado).

NOTA
Numeros Comision
803117217,803117330,803117360,803117380,803117383,803117470,803117700,803117767,803117917,803423314,803423317,803423327,803423336,80342333
Asociados 902
803423444,905456545,905400400
Asociados 905
803423344
Asociados 91
803423366,803423300,905400420
CHAT TV
803432008,803432006,803432000
 Usuarios Llamadas
902 902
36.95% 42.76%
80X 80X
902 902
905 905
91/922 91/922
TPV Buz 905 Buz
80X Buz
1.09% CHAT 5.35% 10.44% CHAT
91/922 23.58% TPM 91
COMI CHAT 4.49% 905 COMI COMI 80X 0.00%
TPV TPM 91 EXTER COMI CHAT
2.83% 0.89% 11.12% EXTER 5.42% 0.00% 2.31% 1.29% 0.17% EXTER 22.02%
TPM 902 91/922 TPM 902
Buz 8.67%
TPM 91 TPM 91
11.80%
TPV TPV

Usuarios Llamadas
902 902
42.31% 80X 44.93% 80X
902 902
905 905
91/922 91/922
4% Buz Buz
80X Buz 905
TPM 902 CHAT 5.44% CHAT
91/922 23.43% 7.63% TPM 91 TPM 90
0.05% COMI COMI 80X
CHAT 7.06% TPV TPM 91 TPM 902 EXTER COMI CHAT 0.00% 0.02%
0.30% 905 EXTER EXTER 22.39%
COMI 5.44% 0.00% 0.01% 2.41% 1.32% 0.09%
5.38% 91/922
3.29% TPM 902 TPM 902
Buz 9.30%
TPM 91 TPM 91
11.61%
TPV TPV
 80X Buz 905
TPM 902 CHAT 5.44% CHAT
91/922 23.43% 7.63% TPM 91 TPM 90
0.05% COMI COMI 80X
CHAT 7.06% TPV TPM 91 TPM 902 EXTER COMI CHAT 0.00% 0.02%
0.30% 905 EXTER EXTER 22.39%
COMI 5.44% 0.00% 0.01% 2.41% 1.32% 0.09%
5.38% 91/922
3.29% TPM 902 TPM 902
Buz 9.30%
TPM 91 TPM 91
11.61%
TPV TPV

Usuarios Llamadas
902 902
44.11% 80X 46.87% 80X
902 902
905 905
91/922 91/922
2% 905 Buz Buz
80X Buz
TPM 902 4.34% CHAT 5.48% 905 CHAT
22.94% TPM 91
0.07% COMI CHAT COMI 6.24% COMI
91/922 TPV TPM 91 TPM 902 EXTER COMI CHAT 80X 0.00%
3.19% 0.01%
5.62% EXTER 5.68% 0.00% 0.03% 2.24% 1.21% 0.00% EXTER 21.74%
TPM 902 91/922 TPM 902
Buz 9.31%
TPM 91 TPM 91
12.17%
TPV TPV

Usuarios Llamadas
902 902
42.95% 80X 44.92% 80X
902 902
905 905
91/922 91/922
6% Buz Buz
80X Buz 905
TPM 902 CHAT 5.42% CHAT
91/922 23.31% 8.03% TPM 91 TPM 90
0.06% COMI COMI COMI 80X
CHA6.80%
T 905 TPV TPM 91 TPM 902 EXTER COMI CHAT 0.00% 0.02%
3.73% 0.55% 7.20% EXTER 5.52% 0.00% 0.01% 2.32% 1.28% 0.09% EXTER 22.05%
 902 902
42.95% 80X 44.92% 80X
902 902
905 905
91/922 91/922
6% Buz Buz
80X Buz 905
TPM 902 CHAT 5.42% CHAT
91/922 23.31% 8.03% TPM 91 TPM 90
0.06% COMI COMI COMI 80X
CHA6.80%
T 905 TPV TPM 91 TPM 902 EXTER COMI CHAT 0.00% 0.02%
3.73% 0.55% 7.20% EXTER 5.52% 0.00% 0.01% 2.32% 1.28% 0.09% EXTER 22.05%
TPM 902 91/922 TPM 902
Buz 9.11%
TPM 91 TPM 91
11.04%
TPV TPV

803423327,803423336,803423338,803423339,803423346,803423348,803423351,803423361,803423367,803423396,803423397,803423398,803423411,803423412,803423416,803423417
 Horas Reversion
902 80X
50.10% 75.60%
80X 80X
91/922
4.02% 902 902
Buz 905 905
1.45% 91/922 91/922
Buz 905 Buz
CHAT 5.64%
0.07% CHAT CHAT
TPM 91 EXTER TPV TPM 91 EXTER COMI CHAT Buz 91/922
80X 0.00% 1.54% COMI 905 COMI COMI
22.02% 9.48% EXTER 1.00% 0.00% 1.07% 2.61% 0.27% 1.64% 1.07%
902
EXTER
1.09% 11.10%
TPV TPM 902 TPM 902
10.22% TPM 91 TPM 91
TPV TPV

Horas Reversion
902 80X
51.51% 75.72%
91/922
3.98% 80X 80X
902 902
Buz
1.45% 905 905
91/922 91/922
CHAT
0.05% Buz 905 Buz
CHAT 4.30% CHAT
TPM 91 TPM 902 EXTER COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922
80X
0.00% 0.02% 1.47% 1.06% 905 COMI COMI
22.39% 902 2.50%
0.82% 0.00% 0.09% 0.99% 2.89% 0.19% 1.74%
7.69% EXTER 10.75% EXTER
TPV TPM 902 TPM 902
10.38% TPM 91 TPM 91
TPV TPV
 CHAT 4.30% CHAT
TPM 91 TPM 902 EXTER COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922
80X
0.00% 0.02% 1.47% 1.06% 905 COMI COMI
22.39% 902 2.50%
0.82% 0.00% 0.09% 0.99% 2.89% 0.19% 1.74%
7.69% EXTER 10.75% EXTER
TPV TPM 902 TPM 902
10.38% TPM 91 TPM 91
TPV TPV

Horas Reversion
902 80X
52.92% 75.91%
91/922
4.02% 80X 80X
Buz 902 902
1.48% 905 905
CHAT 91/922 91/922
0.00% Buz 905 Buz
CHAT 3.60% CHAT
TPM 91 TPM 902 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922
80X 0.00% 0.04% 1.00% COMI COMI
905 902 2.31%
0.93% 0.00% 0.18% 1.05% 2.98% 0.00% 1.57%
21.74% EXTER 6.65% EXTER EXTER
11.46%
1.49%
TPV TPM 902 TPM 902
10.65% TPM 91 TPM 91
TPV TPV

Horas Reversion
902 80X
51.56% 75.74%
91/922
4.01% 80X 80X
902 902
Buz
1.46% 905 905
91/922 91/922
CHAT
0.04% Buz 905 Buz
CHAT 4.48% CHAT
TPM 91 TPM 902 EXTER COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922
0.00% 0.02% 1.50% 1.05%
80X 905 COMI COMI
22.05% EXTER 902 2.00%
0.91% 0.00% 0.09% 1.04% 2.83% 0.15% 1.66% EXTER
7.89%
 51.56% 75.74%
91/922
4.01% 80X 80X
902 902
Buz
1.46% 905 905
91/922 91/922
CHAT
0.04% Buz 905 Buz
CHAT 4.48% CHAT
TPM 91 TPM 902 EXTER COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922
0.00% 0.02% 1.50% 1.05%
80X 905 COMI COMI
22.05% EXTER 902 2.00%
0.91% 0.00% 0.09% 1.04% 2.83% 0.15% 1.66% EXTER
7.89%
11.10%
TPV TPM 902 TPM 902
10.42% TPM 91 TPM 91
TPV TPV

3423412,803423416,803423417,803423418,803423419,803423497,803423601,803423602,803423603,803432020,803432026,905400088
 Beneficio Neto
80X
83.52%
80X 902 80X
902 5.90% 902
905 905 905
91/922 1.70% 91/922
Buz 91/922 Buz
CHAT 0.29% CHAT
COMI TPV TPM 91 EXTER COMI CHAT Buz COMI
EXTER 1.36% 0.00% 1.46% 1.27% 2.26% 2.23% EXTER
%
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Beneficio Neto
80X
81.32%
80X 80X
902 902
905 902 905
91/922 3.93% 91/922
Buz 905 Buz
CHAT 6.03% CHAT
/922 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922 COMI
50% 1.16% 0.00% 0.13% 1.41% 1.16% 1.81% 2.47% 0.59%
% EXTER EXTER
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV
 CHAT 6.03% CHAT
/922 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922 COMI
50%
EXTER 1.16% 0.00% 0.13% 1.41% 1.16% 1.81% 2.47% 0.59% EXTER
%
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Beneficio Neto
80X
75.91%
80X 80X
902 902
905 905
91/922 91/922
Buz 905 Buz
CHAT 3.60% CHAT
1/922 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922 COMI
.31% 902 2.31%
0.93% 0.00% 0.18% 1.05% 2.98% 0.00% 1.57%
EXTER EXTER
11.46%
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Beneficio Neto
80X
79.82%
80X 80X
902 902
905 905
91/922 91/922
Buz 905 Buz
CHAT 3.82% CHAT
/922 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922 COMI
00%
EXTER 1.12% 0.00% 0.11% 1.28% 1.95% 1.18% 2.03% 1.06% EXTER
 79.82%
80X 80X
902 902
905 905
91/922 91/922
Buz 905 Buz
CHAT 3.82% CHAT
/922 COMI TPV TPM 91 TPM 902 EXTER COMI CHAT Buz 91/922 COMI
00%
EXTER 1.12% 0.00% 0.11% 1.28% 1.95% 1.18% 2.03% 1.06% EXTER
% 902
TPM 902 7.62% TPM 902
TPM 91 TPM 91
TPV TPV
 Usuarios
Noviembre 09
902
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 13.25%
80X 5221 14605 2256.85 113,072.65 € 79,561.00 € 33,511.65 €
902 1718 3615 166.62 1,951.21 € 3,150.00 € -1,198.79 € 80X
40.26%
905 2921 13731 1407.50 20,345.16 € 11,228.00 € 9,117.16 €
91 772 1666 88.88 678.19 € 3,150.00 € -2,471.81 € TPM 91
0.03%
CHAT 413 789 83.72 4,747.00 € 4,600.00 € 147.00 €
TPM 902 CHAT
COMI 1345 3027 387.56 16,400.54 € 8,971.00 € 7,429.54 € 0.23% 3.18%
EXTER 0 5842 682.72 8,442.68 € 4,505.97 € 3,936.71 € SAVOR
4.20% 91
SAVOR 545 1678 18.57 1,342.40 € 0.00 € 1,342.40 € COMI 5.95%
TPM 902 30 45 6.24 371.97 € 0.00 € 10.37%
TPM 91 4 4 0.69 17.50 € 0.00 € 17.50 €
TOTAL 12490 45002 5099.35 167,369.30 € 115,165.97 € 51,831.36 €

Usuarios
Diciembre 09
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
14.47%
80X 6285 16460 2458.34 123,806.22 € 96,756.00 € 27,050.22 € 80X
902 2049 5001 257.73 1,202.06 € 6,096.00 € -4,893.94 € 44.38%
905 1901 11768 1524.16 19,071.29 € 401.00 € 18,670.29 €
91 1496 5735 400.97 2,742.04 € 3,654.00 € -911.96 € TPM 91
CHAT 586 1095 109.90 6,231.14 € 4,000.00 € 2,231.14 € 0.08%
TPM 902
COMI 1292 3089 414.35 17,753.80 € 10,531.00 € 7,222.80 € 0.52% CHAT
4.14%
EXTER 0 7103 848.07 10,471.78 € 0.00 € 10,471.78 € SAVOR 91
3.30% 10.5
SAVOR 468 2452 30.08 1,961.60 € 0.00 € 1,961.60 € COMI
TPM 902 73 176 49.39 2,786.85 € 0.00 € 2,786.85 € 9.12%
 0.52% CHAT
4.14%
SAVOR 91
3.30% 10.5
COMI
9.12%
TPM 91 11 20 7.12 258.95 € 0.00 € 258.95 €
TOTAL 13550 52899 6100.10 186,285.73 € 121,438.00 € 64,847.73 €

Usuarios
Enero 10
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 80X 902
80X 6197 16147 2389.71 120,999.89 € 120,999.89 € 53.24% 7.9
902 929 2237 118.28 635.58 € 635.58 €
905 1579 10590 1125.79 15,988.82 € 15,988.82 €
91 269 3236 268.16 676.83 € 676.83 € 91
CHAT 531 1053 115.93 6,573.34 € 6,573.34 € TPM 91 2.31%
0.03%
COMI 1181 2958 415.56 18,931.84 € 18,931.84 € CHAT
TPM 902 4.56%
EXTER 0 6507 901.46 11,216.29 € 11,216.29 € 0.52%
SAVOR 889 2663 30.33 2,130.40 € 2,130.40 € SAVOR COMI
TPM 902 61 147 37.98 2,018.44 € 2,018.44 € 7.64% 10.15%

TPM 91 3 21 9.19 288.75 € 288.75 €

TOTAL 11587 45559 5412.40 179,460.18 € 0.00 € 179,460.18 €

Usuarios
Total (Del 01/11/2009 al 31/01/2010)
TP Usuarios Llamadas Horas Reversion Coste Beneficio Neto 902
13.70%
80X 13764 47212 7104.90 357,878.76 € 176,317.00 € 181,561.76 € 80X
902 4283 10853 542.63 3,788.85 € 9,246.00 € -5,457.15 € 44.02%
905 4534 36089 4057.45 55,405.27 € 11,629.00 € 43,776.27 €
91 2277 10637 758.02 4,097.06 € 6,804.00 € -2,706.94 € TPM 91
CHAT 1339 2937 309.55 17,551.48 € 8,600.00 € 8,951.48 € 0.04%
COMI 3225 9074 1217.46 53,086.18 € 19,502.00 € 33,584.18 € TPM 902 SAVOR CHAT
0.44% 5.42% 4.28%
9
7
COMI
10.31%
 TPM 91
0.04%
TPM 902 SAVOR CHAT
0.44% 5.42% 4.28%
EXTER 0 19452 2432.25 30,130.75 € 4,505.97 € 25,624.78 € 9
7
SAVOR 1695 6793 78.99 5,434.40 € 0.00 € 5,434.40 € COMI
TPM 902 138 368 93.61 5,177.26 € 0.00 € 5,177.26 € 10.31%
TPM 91 13 45 16.99 565.20 € 0.00 € 565.20 €
TOTAL 29403 143460 16611.86 533,115.21 € 236,603.97 € 296,511.24 €

NOTA
Numeros Comision
803314014,803314114,803314315,803314333,803314354,803314614,803314731,803314814,803314949,803317307,803317397,803317431,803317500,80331770
Asociados 902
803402850,905400333
Asociados 905
803423040,803423070
Asociados 91
803423050,905400450
CHAT TV
803423827,803423829,803423830,803423832,803423833,803423834,803402828
 Usuarios Llamadas
902 905
13.25% 30.51%
80X 902 80X
902 8.03% 902 80X
905 44.26%
905 905
22.52% 91 91 91
PM 91 3.70%
0.03% CHAT 80X CHAT
COMI CHAT COMI TPM 91 T
TPM 902 32.45% 1.75%
CHAT TPM 91 TPM 902 SAVOR 0.01%
0.23% 3.18% EXTER EXTER
SAVOR 0.01% 0.10% 3.73%
SAVOR COMI SAVOR
4.20% 91 6.73%
COMI 5.95% TPM 902 EXTER TPM 902
10.37% TPM 91 12.98% TPM 91

Usuarios Llamadas
902 902 905
14.47% 9.45% 22.25%
80X 80X
902 902
905 905 80X
905 91 40.30%
13.42% 91 10.84% 91
PM 91 CHAT
0.08% CHAT CHAT
80X 2.07%
TPM 902 COMI COMI TPM 91 T
CHAT 31.12% TPM 91 TPM 902 0.12%
0.52% EXTER SAVOR EXTER
4.14% 0.04% 0.33% 4.64%
SAVOR 91 SAVOR COMI SAVOR
3.30% 10.56% 5.84%
COMI TPM 902 EXTER TPM 902
9.12% TPM 91 13.43% TPM 91
 0.52% CHAT TPM 91 TPM 902 SAVOR 0.12%
EXTER EXTER
4.14% 0.04% 0.33% 4.64%
SAVOR 91 SAVOR COMI SAVOR
3.30% 10.56% 5.84%
COMI TPM 902 EXTER TPM 902
9.12% TPM 91 13.43% TPM 91

Usuarios Llamadas
905
902 23.24%
24% 7.98% 80X 902 80X
902 4.91% 902 80X
91 44.15%
905 905
7.10%
91 CHAT 91
91 905 80X
13.57% CHAT 2.31% CHAT
TPM 91 2.31% 35.44%
0.03% COMI COMI TPM 91 T
CHAT EXTER TPM 91 TPM 902 SAVOR COMI EXTER 0.17%
TPM 902 4.56% 0.05% 0.32% 5.85% 6.49%
0.52% SAVOR SAVOR
SAVOR COMI TPM 902 EXTER TPM 902
7.64% 10.15% TPM 91 14.28% TPM 91

Usuarios Llamadas
902 905
13.70% 25.16%
80X 902 80X
902 7.57% 902 80X
905 905 905 42.77%
14.50% 91 91 91
PM 91 CHAT 7.41%
0.04% CHAT 80X CHAT
2.05%
COMI 32.91% COMI TPM 91 T
TPM 902 SAVOR CHAT TPM 91 TPM 902 SAVOR 0.10%
0.44% 5.42% 4.28% EXTER EXTER
91 0.03% 0.26% 4.74% COMI
SAVOR SAVOR
7.28% 6.33%
COMI TPM 902 EXTER TPM 902
10.31% TPM 91 13.56% TPM 91
 14.50% 91 91 91
PM 91 CHAT 7.41%
0.04% CHAT 80X CHAT
2.05%
COMI 32.91% COMI TPM 91 T
TPM 902 SAVOR CHAT TPM 91 TPM 902 SAVOR 0.10%
0.44% 5.42% 4.28% EXTER EXTER
91 0.03% 0.26% 4.74% COMI
SAVOR SAVOR
7.28% 6.33%
COMI TPM 902 EXTER TPM 902
10.31% TPM 91 13.56% TPM 91

03317431,803317500,803317700,803402834,803402835,803402899,803423028,803423029,803423039,803423052,803423059,803423064,803423853,803423875,905400109,905400110,9
 Horas Reversion
80X
902 905 67.56%
3.27% 27.60% 80X 80X
80X 902 902
44.26% 902
905 1.17% 905
91
1.74% 91 91 91
0.41% 905
CHAT 12.16% CHAT
CHAT
TPM 91 TPM 902 SAVOR 1.64% COMI CHAT COMI
TPM 91 TPM 902 SAVOR EXTER
0.01% 0.12% 0.36% EXTER 2.84% EXTER
0.01% 0.22% 0.80% 5.04%
COMI SAVOR SAVOR
EXTER 7.60% COMI
13.39% TPM 902 9.80% TPM 902
TPM 91 TPM 91

Horas Reversion
905
80X
902 24.99% 66.46%
4.22% 80X 80X
902 902 902
80X 905 905
0.65% 905
40.30% 91
91 10.24% 91
CHAT 91 1.47%
1.80% CHAT CHAT
6.57% CHAT
TPM 91 TPM 902 SAVOR COMI TPM 91 TPM 902 SAVOR EXTER COMI
3.34%
0.12% 0.81% 0.49% EXTER 0.14% EXTER
1.50% 1.05% 5.62%
COMI SAVOR SAVOR
EXTER 6.79% COMI
13.90% TPM 902 9.53% TPM 902
TPM 91 TPM 91
 0.12% 0.81% 0.49% EXTER EXTER
0.14% 1.50% 1.05% 5.62%
COMI SAVOR SAVOR
EXTER 6.79% COMI
13.90% TPM 902 9.53% TPM 902
TPM 91 TPM 91

Horas Reversion
905 80X
902 20.80% 67.42%
2.19% 80X 80X
80X 902 902
44.15% 902
91 905 0.35%
91 905 905
CHAT 4.95% 91 8.91% 91
0.38%
2.14%
CHAT CHAT CHAT
TPM 91 TPM 902 SAVOR COMI 3.66%
TPM 91 TPM 902 SAVOR EXTER COMI
0.17% 0.70% 0.56% COMI EXTER 0.16% EXTER
1.12% 1.19% 6.25%
7.68% SAVOR SAVOR
EXTER COMI
16.66% TPM 902 10.55% TPM 902
TPM 91 TPM 91

Horas Reversion
905 80X
902 24.43% 67.13%
3.27% 80X 80X
80X 902 902
902
42.77% 905 0.71% 905
91 91 905 91
CHAT 0.77% 10.39%
1.86% 91 CHAT CHAT
4.56% CHAT
TPM 91 TPM 902 SAVOR COMI TPM 91 TPM 902 SAVOR EXTER COMI
0.10% 0.56% 0.48% 3.29%
EXTER 0.11% 0.97% 1.02% 5.65% EXTER
COMI
EXTER 7.33% SAVOR SAVOR
COMI
14.64% TPM 902 9.96% TPM 902
TPM 91 TPM 91
 0.71%
91 91 905 91
CHAT 0.77% 10.39%
1.86% 91 CHAT CHAT
4.56% CHAT
TPM 91 TPM 902 SAVOR COMI TPM 91 TPM 902 SAVOR EXTER COMI
0.10% 0.56% 0.48% 3.29%
EXTER 0.11% 0.97% 1.02% 5.65% EXTER
COMI
EXTER 7.33% SAVOR SAVOR
COMI
14.64% TPM 902 9.96% TPM 902
TPM 91 TPM 91

423875,905400109,905400110,905400118,905400121,905400122,905400123
 Beneficio Neto

80X 80X 902 905 80X

56.63% 2.03% 15.41%
902 902
905 91 905
91 4.18% 91
CHAT CHAT CHAT
COMI TPM 91 SAVOR EXTER 0.25% COMI
EXTER 0.03% 2.27% 6.65% EXTER
SAVOR COMI SAVOR
12.56%
TPM 902 TPM 902
TPM 91 TPM 91

Beneficio Neto
905
24.42%
80X 902 80X
6.40% 91
902 1.19% 902
905 905
CHAT
91 2.92% 91
CHAT COMI CHAT
80X 9.45%
COMI 35.38% TPM 91 TPM 902 SAVOR COMI
EXTER 0.34% 3.64% 2.57% EXTER
SAVOR EXTER SAVOR
TPM 902 13.70% TPM 902
TPM 91 TPM 91
EXTER 0.34% 3.64% 2.57% EXTER
SAVOR EXTER SAVOR
TPM 902 13.70% TPM 902
TPM 91 TPM 91

Beneficio Neto
80X
67.42%
80X 80X
902 902
902
905 0.35%
91 905 905
91 0.38% 8.91% 91
CHAT CHAT CHAT
COMI 3.66%
TPM 91 TPM 902 SAVOR EXTER COMI
EXTER 0.16% 1.12% 1.19% 6.25% EXTER
SAVOR COMI SAVOR
TPM 902 10.55% TPM 902
TPM 91 TPM 91

Beneficio Neto

80X
80X 58.04% 902 905 80X
902 1.74% 13.99% 902
905 91 905
0.87%
91 91
CHAT CHAT CHAT
2.86%
COMI TPM 91 TPM 902 SAVOR COMI
EXTER 0.18% 1.65% 1.74% EXTER
COMI
SAVOR 10.74% SAVOR
EXTER
TPM 902 TPM 902
8.19%
TPM 91 TPM 91
 0.87%
91 91
CHAT CHAT CHAT
2.86%
COMI TPM 91 TPM 902 SAVOR COMI
EXTER 0.18% 1.65% 1.74% EXTER
COMI
SAVOR 10.74% SAVOR
EXTER
TPM 902 TPM 902
8.19%
TPM 91 TPM 91
 Llamadas
Noviembre 09
TP Llamadas Horas Reversion Coste Beneficio Neto 902
31.84%
80X 37760 5758.95 293,200.66 € 113,231.00 € 179,969.66 €
902 45596 8135.64 28,397.06 € 19,250.00 € 9,147.06 €
905 23977 2916.15 33,786.61 € 21,681.00 € 12,105.61 €
C
91/922 10181 728.67 3,230.93 € 6,218.00 € -2,987.07 € 0
Buz 5256 231.34 3,911.22 € 0.00 € 3,911.22 € 80X COMI
CHAT 959 94.90 5,380.97 € 9,200.00 € -3,819.03 € 26.37% 3.00%
COMI 4297 560.32 22,627.36 € 12,970.00 € 9,657.36 € TPV TPM 91 TPM 902 SAVOR EXTER
EXTER 8110 927.96 10,995.13 € 4,505.97 € 6,489.16 € 3.72% 0.00% 0.03% 1.17% 5.66%
SAVOR 1678 18.57 1,342.40 € 0.00 € 1,342.40 €
TPM 902 45 6.24 371.97 € 0.00 € 371.97 €
TPM 91 6 0.72 18.25 € 0.00 € 18.25 € Usuario

TPV 5325 1626.40 2,380.61 € 0.00 € 2,380.61 €

TOTAL 143190 21005.87 405,643.17 € 187,055.97 € 218,587.20 €

Llamadas
Diciembre 09
TP Llamadas Horas Reversion Coste Beneficio Neto 902
33.37%
80X 42106 6460.21 330,814.98 € 146,619.00 € 184,195.98 €
902 54186 9464.50 30,587.96 € 27,881.00 € 2,706.96 €
905 20125 2898.49 30,834.18 € 521.00 € 30,313.18 €
91/922 15915 1112.34 9,589.94 € 9,367.00 € 222.94 €
Buz 5951 259.71 4,768.66 € 0.00 € 4,768.66 € CHAT
80X
CHAT 1196 118.92 6,742.87 € 8,000.00 € -1,257.13 € 25.93% 0.74%
COMI 4539 603.70 25,652.07 € 16,191.00 € 9,461.07 € TPV TPM 91 TPM 902 SAVOREXTER COMI
3.67% 0.01% 0.11% 1.51%6.00%2.80%

Usuario
 80X CHAT
25.93% 0.74%
TPV TPM 91 TPM 902 SAVOREXTER COMI
EXTER 9744 1109.92 13,187.28 € 0.00 € 13,187.28 € 3.67% 0.01% 0.11% 1.51%6.00%2.80%
SAVOR 2452 30.08 1,961.60 € 0.00 € 1,961.60 €
TPM 902 186 53.49 3,032.75 € 0.00 € 3,032.75 €
TPM 91 22 7.32 262.85 € 0.00 € 262.85 € Usuario

TPV 5954 1854.55 2,249.10 € 0.00 € 2,249.10 €

TOTAL 162376 23973.23 459,684.24 € 208,579.00 € 251,105.24 €

Llamadas
Enero 10
TP Llamadas Horas Reversion Coste Beneficio Neto 902
34.44%
80X 40977 6251.70 319,329.34 € 0.00 € 319,329.34 €
902 52980 9520.41 30,584.47 € 0.00 € 30,584.47 €
905 17343 2307.94 25,403.52 € 0.00 € 25,403.52 €
C
91/922 13314 981.86 6,714.04 € 0.00 € 6,714.04 € 0
Buz 5930 262.27 4,113.45 € 0.00 € 4,113.45 €
80X COMI
CHAT 1055 116.10 6,582.84 € 0.00 € 6,582.84 € 26.64% Buz
2.78%
3.86%
COMI 4273 594.00 26,709.51 € 0.00 € 26,709.51 € TPV TPM 91 TPM 902 SAVOREXTER
EXTER 8934 1166.64 13,969.20 € 0.00 € 13,969.20 € 4.00% 0.01% 0.12% 1.73%5.81%
SAVOR 2663 30.33 2,130.40 € 0.00 € 2,130.40 €
TPM 902 178 45.76 2,488.13 € 0.00 € 2,488.13 €
TPM 91 22 9.26 290.10 € 0.00 € 290.10 € Usuario

TPV 6146 1892.23 2,430.90 € 0.00 € 2,430.90 €

TOTAL 153815 23178.51 440,745.90 € 0.00 € 440,745.90 €

Llamadas
Total (Del 01/11/2009 al 10/01/2010)
TP Llamadas Horas Reversion Coste Beneficio Neto 902
33.25%
 Llamadas
902
33.25%
80X 120843 18470.87 943,344.98 € 259,850.00 € 683,494.98 €
902 152762 27120.56 89,569.49 € 47,131.00 € 42,438.49 €
905 61445 8122.58 90,024.31 € 22,202.00 € 67,822.31 €
91/922 39410 2822.87 19,534.91 € 15,585.00 € 3,949.91 €
Buz 17137 753.31 12,793.33 € 0.00 € 12,793.33 € 80X CHAT
CHAT 3210 329.92 18,706.68 € 17,200.00 € 1,506.68 € 26.31% 0.70%
COMI 13109 1758.02 74,988.94 € 29,161.00 € 45,827.94 € TPV TPM 91 TPM 902SAVOREXTER COMI
EXTER 26788 3204.52 38,151.61 € 4,505.97 € 33,645.64 € 3.79% 0.01% 0.09% 1.48%5.83%2.85%
SAVOR 6793 78.99 5,434.40 € 0.00 € 5,434.40 €
TPM 902 409 105.49 5,892.85 € 0.00 € 5,892.85 €
TPM 91 50 17.30 571.20 € 0.00 € 571.20 € Usuario

TPV 17425 5373.18 7,060.61 € 0.00 € 7,060.61 €

TOTAL 459381 68157.61 1,306,073.31 € 395,634.97 € 910,438.34 €

NOTA
Numeros Comision
803117217,803117330,803117360,803117380,803117383,803117470,803117700,803117767,803117917,803423314,803423317,803423327,803423336,80342333
Asociados 902
803423444,905456545,905400400
Asociados 905
803423344
Asociados 91
803423366,803423300,905400420
CHAT TV
803432008,803432006,803432000
 Llamadas Horas
902 902
38.73% 80X
31.84% 72.28
80X 80X
91/922
Buz 902 3.47% 902
3.67%
905 905 905
Buz
CHAT 16.74% 91/922 1.10% 91/922
0.67% Buz CHAT Buz
COMI CHAT 0.45% 905 CHAT
80X 13.88%
3.00% COMI TPM 91 TPM 902 SAVOR EXTER COMI
27.42%
COMI TPV TPM 91 TPM 902 SA
M 902 SAVOR EXTER EXTER 0.00% 0.03% 0.09% 4.42% 2.67% EXTER 0.59% 0.00% 0.09% 0
03% 1.17% 5.66% 91/922 SAVOR SAVOR
7.11% TPV
TPM 902 7.74% TPM 902
TPM 91 TPM 91
TPV TPV

Llamadas Horas
902 902
39.48% 80X
33.37% 71.97%
80X 80X
902 91/922 902
905 4.64% Buz
905 905
Buz12.39% 1.08%
91/922 91/922
3.66% CHAT
Buz Buz
CHAT 0.50% 905
CHAT 12.09% CHAT
0.74% 80X COMI
COMI TPM 91 TPM 902 SAVOR EXTER 2.52% COMI TPV TPM 91 TPM 902 SA
26.95%
902 SAVOREXTER COMI 91/922 EXTER 0.03% 0.22% 0.13% 4.63% EXTER 0.49% 0.06% 0.66% 0
1% 1.51%6.00%2.80% 9.80% SAVOR SAVOR
TPV
TPM 902 TPM 902
7.74%
TPM 91 TPM 91
TPV TPV
 3.66% CHAT
Buz Buz
CHAT 0.50% 905
CHAT 12.09% CHAT
0.74% 80X COMI
COMI TPM 91 TPM 902 SAVOR EXTER 2.52% COMI TPV TPM 91 TPM 902 SA
26.95%
902 SAVOREXTER COMI 91/922 EXTER 0.03% 0.22% 0.13% 4.63% EXTER 0.49% 0.06% 0.66% 0
1% 1.51%6.00%2.80% 9.80% SAVOR SAVOR
TPV
TPM 902 7.74% TPM 902
TPM 91 TPM 91
TPV TPV

Llamadas Horas
902 902
41.07% 80X
34.44% 72.45%
80X 80X
902 91/922 902
Buz
4.24%
905 905 1.13% 905
CHAT 11.28% 91/922 CHAT 91/922
0.69% Buz 0.50% Buz
COMI CHAT 905 CHAT
Buz COMI 9.96%
2.78% 80X
3.86% COMI TPM 91 TPM 902 SAVOR EXTER 2.56% COMI TPV TPM 91 TPM 902 S
26.97%
M 902 SAVOREXTER EXTER 0.04% 0.20% 0.13% 5.03% EXTER 0.55% 0.07% 0.56% 0
91/922
12% 1.73%5.81% 8.66% SAVOR SAVOR
TPV
TPM 902 TPM 902
8.16%
TPM 91 TPM 91
TPV TPV

Llamadas Horas
902 902
39.79% 80X
33.25% 72.23%
80X 80X
902 91/922 902
4.14% Buz
905 905 1.11% 905
Buz13.38% 91/922 91/922
3.73% CHAT
 Llamadas Horas
902 902
39.79% 80X
33.25% 72.23%
80X 80X
902 91/922 902
4.14% Buz
905 905 1.11% 905
Buz13.38% 91/922 91/922
3.73% CHAT
Buz 0.48% Buz
CHAT 905
CHAT CHAT
0.70% 80X COMI 11.92%
COMI TPM 91 TPM 902 SAVOR EXTER 2.58% COMI TPV TPM 91 TPM 902 SA
27.10%
902SAVOREXTER COMI EXTER 0.03% 0.15% 0.12% 4.70% EXTER 0.54% 0.04% 0.45% 0
9% 1.48%5.83%2.85% 91/922
8.58% SAVOR SAVOR
TPV
TPM 902 TPM 902
7.88%
TPM 91 TPM 91
TPV TPV

423327,803423336,803423338,803423339,803423346,803423348,803423351,803423361,803423367,803423396,803423397,803423398,803423411,803423412,803423416,803423417,803
 Reversion Beneficio Neto
80X 80X
72.28% 80X 77.51% 80X
91/922 91/922
0.80% 902 1.29% 902
902
Buz 905 3.94%Buz 905
0.96% 91/922 1.68% 91/922
CHAT Buz CHAT
905 Buz
1.33% 902 CHAT 1.64%
5.21% CHAT
7.00% COMI COMI
TPV TPM 91 TPM 902 SAVOR EXTER COMI SAVOR EXTER COMI
TPM 91 TPM 902 TPV
0.59% 0.00% 0.09% 0.33% 2.71% 5.58% EXTER 0.58% 2.79% 4.16%
0.01% 0.16% 1.03% EXTER
905 SAVOR SAVOR
8.33% TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Reversion Beneficio Neto

80X 80X
71.97% 80X 72.63% 80X
91/922
91/922
2.09% 902 902
0.09%
Buz 905 905
Buz
1.04% 91/922 902 1.88% 91/922
CHAT Buz 1.07%
CHAT Buz
1.47% 902 CHAT 0.50% CHAT
6.65%
COMI COMI COMI
TPV TPM 91 TPM 902 SAVOR EXTER COMI TPV TPM 91 TPM 902 SAVOR EXTER 905
EXTER 3.73% EXTER
0.49% 0.06% 0.66% 0.43% 2.87% 5.58% 0.89% 0.10% 1.20% 0.77% 5.20% 11.95%
905
6.71% SAVOR SAVOR
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV
 902 1.88%
CHAT Buz 1.07%
CHAT Buz
1.47% 902 CHAT 0.50% CHAT
6.65%
COMI COMI COMI
TPV TPM 91 TPM 902 SAVOR EXTER COMI TPV TPM 91 TPM 902 SAVOR EXTER 905
EXTER 3.73% EXTER
0.49% 0.06% 0.66% 0.43% 2.87% 5.58% 0.89% 0.10% 1.20% 0.77% 5.20% 11.95%
905
6.71% SAVOR SAVOR
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Reversion Beneficio Neto

80X 80X
72.45% 80X 72.45% 80X
91/922 91/922
1.52% 902 1.52% 902
Buz 905 Buz 905
0.93% 91/922 0.93% 91/922
CHAT Buz CHAT Buz
1.49% 902 CHAT 1.49% 902 CHAT
6.94% COMI 6.94% COMI
TPV TPM 91 TPM 902 SAVOR EXTER COMI TPV TPM 91 TPM 902 SAVOR EXTER COMI
0.55% 0.07% 0.56% 0.48% 3.17% 6.06% EXTER 0.55% 0.07% 0.56% 0.48% 3.17% 6.06% EXTER
905 905
5.76% SAVOR 5.76% SAVOR
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

Reversion Beneficio Neto

80X 80X
72.23% 80X 75.07% 80X
91/922 91/922
1.50% 902 0.43% 902
Buz 905 Buz 905
0.98% 91/922 1.41% 91/922
 Reversion Beneficio Neto
80X 80X
72.23% 80X 75.07% 80X
91/922 91/922
1.50% 902 0.43% 902
Buz 905 Buz 905
0.98% 91/922 1.41% 91/922
CHAT Buz CHAT Buz
1.43% 902 CHAT 0.17% CHAT
6.86% COMI 902 COMI
TPV TPM 91 TPM 902 SAVOR EXTER COMI TPV TPM 91 TPM 902 SAVOR EXTER COMI 4.66%
0.54% 0.04% 0.45% 0.42% 2.92% 5.74% EXTER 0.78% 0.06% 0.65% 0.60% 3.70% 5.03% EXTER
905 SAVOR 905 SAVOR
6.89% 7.45%
TPM 902 TPM 902
TPM 91 TPM 91
TPV TPV

03423416,803423417,803423418,803423419,803423497,803423601,803423602,803423603,803432020,803432026,905400088
22 80X
% 902
905
91/922
Buz
CHAT
COMI
EXTER
SAVOR
TPM 902
TPM 91
TPV

80X
22
902
%
905
91/922
Buz
CHAT
COMI
EXTER
SAVOR
TPM 902
TPM 91
TPV
 Buz
CHAT
COMI
EXTER
SAVOR
TPM 902
TPM 91
TPV

922 80X
2% 902
905
91/922
Buz
CHAT
% COMI
EXTER
SAVOR
TPM 902
TPM 91
TPV

22 80X
% 902
905
91/922
22 80X
% 902
905
91/922
Buz
CHAT
COMI
EXTER
SAVOR
TPM 902
TPM 91
TPV