Documentos de Académico
Documentos de Profesional
Documentos de Cultura
VICERRECTORADO ACADÉMICO
DECANATO DE DOCENCIA
DEPARTAMENTO DE CIENCIAS SOCIALES
NUCLEO DE IDIOMAS
2
UNIVERSIDAD NACIONAL EXPERIMENTAL DEL TACHIRA, UNET
VICERRECTORADO ACADEMICO
COMISION CENTRAL DE CURRICULUM
PROGRAMA DE ESTUDIO
Inglés 1 1023302 2
2015 – 1 2015 X
ELABORADO POR:
Lic. Jersus Colmenares, Lic. Luz Angela Cañas, Lic. Blanca Urdaneta
COLABORADOR: Lic. Gerzón Cárdenas
FUNDAMENTACIÓN:
Ante la presencia de un fenómeno tan ampliamente expandido como es el proceso
globalizador, que tiene como uno de sus elementos fundantes el Conocimiento, se
hace pertinente y sentidamente necesaria la posibilidad de aprender a manejar en
forma eficiente y efectiva ya no sólo la lengua materna sino una o en algunos
casos hasta dos lenguas extranjeras.
3
En consecuencia, se considera de suma importancia que el estudiante y
profesional venezolano posea el dominio suficiente de este idioma en forma
integral, lo cual le permitirá el acceso inmediato a toda la información actualizada a
través de diferentes medios, entendiendo además, que el conocimiento de este
idioma se está incorporando día a día como requisito indispensable en el campo
de trabajo nacional e internacional. Es por estas razones que el objetivo primordial
de Inglés 1, es ofrecerle al estudiante de las diferentes carreras de la UNET
estrategias y técnicas que le permitan desarrollar sus capacidades para la
comunicación en las cuatro habilidades elementales: Leer, Escribir, Hablar y
Entender lo escuchado para logra tal fin.
OBJETIVO GENERAL
OBJETIVOS ESPECÍFICOS
4
METODOS Y TECNICAS DE ENSEÑANZA:
La asignatura de INGLÉS 1 en las diferentes carreras de ingeniería de la Universidad
Nacional Experimental del Táchira, se desarrollará en siete unidades de instrucción que
representan en orden creciente de dificultad el material básico que se utilizará para las
actividades de clase, laboratorio y evaluaciones a efectuarse durante el semestre.
A través de trabajo de clase, tanto en grupo como individual, así como en trabajo
complementario y de refuerzo y el de laboratorio a realizarse dentro y fuera del aula de
clase, se pretende que el estudiante aprenda y adquiera estructuras de comunicación
tanto en lenguaje hablado como escrito, teniendo como orientador y facilitador al profesor.
De esta manera avanzará progresivamente hacia el reconocimiento, comprensión,
análisis de la estructura, función e interrelación de las proposiciones que escuche o lea, y
que le habilite para producir comunicación al hablar y escribir en los mismos y otros
términos de estructura, función e interrelación de ideas o proposiciones.
El estudiante, por su parte, aplicará las estrategias de aprendizaje para dar respuesta a
preguntas y ejercicios de comprensión con el objeto de iniciarse en una comunicación
efectiva a nivel socio-técnico-científico en inglés y en la internalización de los valores
inducidos por los contextos.
5
ENFOQUES EN LA ENSEÑANZA Y APRENDIZAJE DEL IDIOMA INGLÉS:
El proceso de enseñanza y aprendizaje en los cursos de inglés está dirigido a desarrollar
habilidades comunicativas del estudiante en esta lengua, basando por lo tanto el proceso
educativo en el Enfoque Comunicativo, el cual enfatiza la habilidad del aprendiz para
usar el idioma en forma apropiada en situaciones específicas. El enfoque comunicativo
presta considerable atención a las funciones del idioma y a ayudar a los estudiantes a
desarrollar competencias comunicativas en el mismo. De esta forma, el enfoque
comunicativo tiene como objetivo principal interrelacionar las funciones del idioma con el
uso correcto de las estructuras, es decir, combinar la fluidez comunicativa con el uso
correcto de las formas. Se pretende de esta forma que el estudiante practique y produzca
los conocimientos adquiridos en la clase por medio de actividades o “tareas” (tasks)
comunicativas propuestas que involucren una participación activa de los estudiantes entre
sí, como por ejemplo, role-plays, information-gap, problem-solving, social exchanges,
decision-making, etc.
6
enfoque cooperativo realmente cumpla su cometido, permitir resultados de aprendizaje
exitosos a los aprendices de una segunda lengua.
Desarrollo de Habilidades:
En el curso de Inglés 1 se pretende que el estudiante desarrolle en forma integral
las siguientes habilidades:
Mastery: · Vocabulary: To give learners the
· Speaking: The communicative opportunity to build and master
tasks will provide students’ business and technical
experiences to apply and produce terminology.
the vocabulary, grammar, fixed Thinking skills:
patterns · To develop students’ abilities to
and expressions in the generate, question, combine,
context of personally meaningful categorize, evaluate, apply
communication to give way to information, analyze, infer, predict
freer discussions. and describe.
· Listening: Plenty of practice will Social skills:
be given in improving extensive · To develop students’ skills for
and intensive listening skills: for praising, coaching, supporting,
gist, to get specific and general checking, turn-taking, speaking
information, for predicting time, modeling and leadership.
information. Class-building skills:
· Writing: To provide models of · To develop and provide
common business situations and networking among all students in
to make learners aware of the role a class as it creates a positive
of register. Writing tasks will be context within which groups or
used as an extension or teams can learn. Class-building
consolidation of the other skills. develops students’ abilities to
· Reading: The tasks for reading generate simultaneously
will practice the main ways of teambuilding, communication
reading: skimming, scanning, exchanges, information sharing,
intensive/extensive reading to solve class problems, to
through strategies for reading improve class environment, to
comprehension: guessing word plan events and to boost mutual
meanings from the context, support.
predicting, recognizing cognates,
finding main and supporting
ideas, analyzing cohesion and
coherence elements.
7
MODALIDAD EVALUATIVA
Los contenidos de la asignatura de INGLÉS 1 se dividen en 7 Unidades
instruccionales. El Semestre de estudio está dividido en tres Parciales. En el
Parcial I se evaluarán las Unidades 1,2. En el Parcial II se evaluarán las Unidades
3, 4, 5 y en el Parcial III se evaluarán las Unidades 6,7. Cada Parcial tiene una
duración de 5 semanas. La siguiente tabla muestra los porcentajes acumulativos,
instrumento de evaluación y aplicación cada uno de los Parciales.
I 1,2 3y6 35
Tests escritos
individuales/grupales
y
II 3, 4 9 y 12 35
Tests orales:
(Conversaciones
grupales cortas,
III 5,6 16 30 presentaciones
individuales o en
grupo,…)
8
CONTENIDO PROGRAMÁTICO
(Basado en los materiales Getting Ahead: CUP, 2000)
ACTIVIDADES DE
ELEMENTOS DE ENFOQUE ENFOQUE
UNIDAD PRÁCTICA Y
COMUNICACIÓN GRAMATICAL CONTEXTUAL
REFUERZO
1 Introduce and identify Verb to be Find your visitor.
yourself and others. Wh-Questions Office, Class survey.
Ask and say where Short/complete company, Files: Introducing
people are from. answers countries. yourself,
Ask for and give The indefinite Introducing a third
personal and job- article: a/an Job person.
related information. descriptions Find someone
Answer/get through and types who…
on the phone. The business card.
Spelling. Business Files: Finding out
Say telephone sectors about people.
numbers.
2 Ask for and give Adjectives of Types of What nationality
information on nationality. business. is…?
companies. and Simple Products Company profiles.
products Present tense. and Company details.
Say large numbers. Questions and services.
Lay out a business short answers Business
letter. with do/does. letters.
3 Ask for and give Ordinal Company Where‟s the…
directions. numbers. department department?
Talk about Prepositions of s. Files 20 and 21:
departments. location. Giving directions.
Give and take
telephone messages.
4 Describe work Prepositions of The work Working hours.
activities. time. place: The
Ask for and give Adverbs of working Class survey.
information on frequency day.
working routines. Verb patterns. Working
(times and Verbs followed conditions
conditions). by –ing.
Express likes and
dislikes.
5 Make and respond to Modals The work Ask your partner
requests. place. to…
Express obligation
Give advice.
6 Make plans and Future tense Business What‟s she doing
arrangements. Present travel and at…..?
Make appointments. progressive for appointmen Find out about
future ts. your colleague.
arrangements. The week‟s
Wh- questions. appointments.
9
BIBLIOGRAFIA:
- Jones-Macziola and White: Getting Ahead: A Communication Skills Course for
Business English. 2000.
Cambridge University Press
- Jones-Macziola, Sara; White, Greg and Swanson, Lynda. 2000. Staying Ahead
Video. Cambridge:
Cambridge University Press
- Kagan, S. Cooperative Learning. 1992-1994. Kagan Cooperative Learning
Publishing.
- Carter, R. Introducing Applied Linguistics. 1993. Penguin English
10
UNIT 1
MEETING PEOPLE AND
TALKING ABOUT OCCUPATIONS
11
INTRODUCING YOURSELF AND OTHERS
A. What do you do when you meet someone for the first time? What do
people do in different countries?
Look at some ways people greet each other. Write the word or phrase under each
picture
_________________________ _________________________
_________________________ _________________________
B. In groups of four, talk about which greetings are used in your country.
Which ones are used in formal situations?
12
LANGUAGE FOCUS
Study these examples:
Finding out someone’s name:
Excuse me, are you/ is your name Miss Méndez?
Verb To Be
We use to be:
* To give personal information like name, age, origin, appearance, personality and
occupation.
* To talk about qualities.
* To say where something is.
Examples:
* My name is Laura. I´m from Venezuela.
*Julieta is from Argentina. She´s Argentinian.
*Adam is from Germany. He´s German.
*Harry and Grace are from England. They´re English.
13
WRITING
LISTENING
A. Fujitsu has a conference each year. Listen to these guests registering for
the conference. Match the guest’s name to the office. (Track2)
NAME OFFICE
1 Anopow ____ Brussels
2 Brown ____ Beijing
3 Hernandez ____ New Delhi
4 Sing ____ Colombia
5 Narayan __1_ Moscow
6 Yin ____ New Delhi
7 Pousset ____ New York
14
INTRODUCING OTHERS
LANGUAGE FOCUS
Study these examples:
Introducing other people
This is Mr. Alvarez
I‟d like to introduce
Do you know
Have you met Ms. Green
Examples:
a)
Ivan: Hey Gina! This is Pablo. He´s a new student.
Gina: Hi! Pablo.
Pablo: Hi. Nice to meet you. What´s your name again?
Gina: It´s Gina.
15
b)
Ivan: Mrs. Roa, I´d like you to meet Pablo Bonilla. He´s a new student. Pablo, this
is Mrs. Roa our Math teacher.
Mrs. Roa: How do you do, Pablo?
Pablo: How do you do, Mrs. Roa?
SPEAKING
A. Work with a partner. Walk around the classroom. Introduce your partner to
other students. Practice both formal and informal introductions.
16
WHAT DO YOU DO?
A. Listen to this conversation. Does the caller want to speak to Robert Brown or
George Braun? (Track 4)
B. How many jobs in this picture can you name? Write the name of the job under
each picture.
17
C. Do you use a or an with the jobs in the box?
Accountant Designer Architect Lawyer Receptionist
Teacher Mechanic Salesperson
D. Complete the sentences with jobs from the box above. Use a / an where
necessary.
E. Look at the jobs in the box and put them under the correct headings. Add
one more job under each heading.
accountant secretary lawyer typist engineer sales
manager receptionist executive supervisor
SPEAKING
A. Look at the chart above and discuss the questions.
1. Which is the most interesting job? Why?
2. Which jobs do men usually do?
3. Which jobs women usually do
WRITING
A. Answer this question:
What is your ideal job? Why?
Write for five minutes. Write as much as you can. Don´t worry about grammar.
Don´t use a dictionary.
18
LISTENING
A. You will hear someone talking about the workforce in Singapore. Can you
guess the percentages from the chart? (Track 5)
B. Now listen again and fill in the correct percentages on the chart.
Useful Expressions
What do you do?
Who do you work for?
I‟d like to speak to…
Hold the line, please.
Could you put me through to…?
I‟m afraid she‟s…
Can I take a message?
Who‟s calling, please?
19
SPEAKING
A. Practice this conversation with a partner.
Conversation:
Student A: Answer phone.
Student B: Introduce yourself. Say who you are and the name of your company.
Student A: Ask the caller to repeat the information.
Student B: Repeat the information/spell it. Ask to speak to (name) in (department).
Student A: Ask the caller to hold the line as you put them through.
Student B: Thank the receptionist.
1. 545 760 2. 485 255 3. 613 1002 4. 348 1991 5. 684 4521
6. 854 166 7. 322 752 8. 553 0067 9. 757 3658 10. 605 7331
LISTENING
B. Now listen to the questions and practice giving answers like this (Track 8)
Voice 1: What‟s her first name? (Beep)
You: It‟s Wendy.
Voice 2: It‟s Wendy. (Repeat)
20
READING
ENGINEERING
21
Post- Reading Activity:
A. From the text, write down 5 true cognates:
1. ______________________________________________.
2. ______________________________________________.
3. ______________________________________________.
4. ______________________________________________.
5. ______________________________________________.
22
KEY WORDS
1. Manager ________ to present a person for the first time by a formal act.
12. Headquarters ________a person who spends some time at another place.
SYNONYMS
B. Match synonyms words.
23
4-Card ________ task. Assignment, labor, position, work
ANTONYMS
C. Guess the correct antonym or opposite.
24
UNIT 1
WORKBOOK
4. Goodbye, and thank you for your help ______ It was nice talking to you, too
TASK 2. Complete these conversations with the correct form of the verb to be
(am, are, is). Use short forms where possible: am not - isn’t - aren`t )
A. _______ (13) they Mike Lee and Melanie Hamilton from Toronto?
25
TASK 3. Use the clues to complete the word grid.
TASK 4. Put the words in the box under the correct headings.
Mr. Khartit Monday Smith Exports Pty Ltd October World Trade Center
Thailand November
26
Days Addresses Company names
TASK 5. Read this telephone conversation and complete it with the words in
the box
Caller: Hello, I’d …………………….. (2) to order a copy of your catalogue, please.
V-I-C-T-O-R-I-A.
27
References:
1. Jones-Macziola and White: Getting Ahead: A Communication Skills Course for
Business English. 2000. CUP
2. TIME. Nov., 29th 2004
3. Home Study Book. Second Edition 2000. Sarah Jones-Macziola. Cambridge
University Press
28
UNIT 2 BUSINESS AND WORLD TRADE
In this unit you will learn to Strategies for Language Language Focus
Learning
* Adjectives of nationality.
* Prepositions of place.
29
BUSINESS AND WORLD TRADE
SPEAKING
A. Work in groups.
Use: I think it´s true…/ I don´t think…/ I don´t know if… or not.
1. People eat more fast food in the USA than in other countries.
street.
4. People from all over the world know the name McDonald´s.
30
DESCRIBING A COMPANY
LISTENING
2. Company: _____________________
Nationality: ______________________
Headquarters: ___________________
Number of offices: World-wide_______
3. Company: _____________________
Nationality: ______________________
Headquarters: ___________________
Number of plants: ________________
31
CAN YOU THINK OF MORE TYPES OF BUSINESS?
Some companies offer services.
A. Match the company to a service like this:
1 Petrobras a) banking
2 Credit Lyonnais b) insurance
3 Lloyd‟s of London c) oil
4 Burger King d) catering
5 Telefonica e) airline
6 Air France f) telecommunication
WRITING
A. Write down each company’s nationality and the kind of business they are
in. For example: banking, insurance, catering, etc…
32
SPEAKING
B. Find out about your partner’s company and make notes. Ask questions
like these:
Who do you work for?
Is that a European company?
Where are the headquarters?
Do you have branches in America?
C. Now tell some other learners about your partner’s company like this:
David works for Phillips.
It‟s a Dutch company.
Its headquarters are in Rotterdam
It has branches in Brazil and Spain.
READING
Pre- reading:
1. What do you know about Google Inc.?
2. Is Google an American company?
3. Does Google have branches in Latin America?
33
Google Inc.
Google Inc. is an American search
engine company, founded in 1998 by Sergey
Brin and Larry Page. More than 70 percent of
worldwide online search requests are handled by
Google, placing it at the heart of
most Internet users‟ experience. Its headquarters
are in Mountain View, California. Google began as
an online search firm, but it now offers more than
50 Internet services and products, from e-mail and
online document creation to software for mobile
phones and tablet computers. In addition, its 2012
acquisition of Motorola Mobility put it in the position
to sell hardware in the form of mobile phones. Google‟s broad product portfolio and
size make it one of the top four influential companies in the high-tech marketplace,
along with Apple, IBM, and Microsoft. In 2011 Google earned 97 percent of its
revenue through advertising based on users‟ search requests.
By the end of 2011 Google was handling some 3 billion searches per day. The
company‟s name became so ubiquitous that it entered the lexicon as a verb, to
google becoming a common expression for searching the Internet. Google has
built 11 data centres around the world, each of them containing several hundred
thousand servers. Google‟s interlinked computers probably number several million.
The heart of Google‟s operation, however, is built around three proprietary pieces
of computer code: Google File System (GFS), Bigtable, and MapReduce. GFS
handles the storage of data in “chunks” across several machines; Bigtable is the
company‟s database program; and MapReduce is used by Google to generate
higher-level data.
34
The extraordinary growth of Google led to internal management problems. Almost
from the beginning, investors felt that Brin and Page needed an experienced
manager at the helm, and in 2001 they agreed to hire Eric Schmidt as chairman
and chief executive officer (CEO) of the company. During Schmidt‟s reign as CEO,
Page served as president of products, and Brin was president of technology. The
trio ran the company as a “triumvirate” until Page took on the CEO role in 2011,
Schmidt became executive chairman, and Brin adopted the title of director of
special projects. The company‟s initial public offering (IPO) in 2004 raised $1.66
billion for the company and made Brin and Page instant billionaires. In 2012
Google‟s market capitalization made it one of the largest American companies.
Post- reading:
A. Read the article and answer the following questions.
Google
Industry:
Founded:
Founders:
Headquarters:
Area served:
Key people:
Products:
Website:
35
LANGUAGE FOCUS
Study these examples:
Third person singular and plural
36
LISTENING
A. Put the words in the box in the Manufacturing or Service section of the
application form below.
SPEAKING
…” My name is Juan Gómez. I work for American Express. Our headquarters are
in New York City. We work in the financial area. We have 76,447 employees world-
wide and sales of $ 12.9 billion”
37
READING
Pre – Reading Activity:
A. Have you heard about Engineers Without Borders? (Track 11)
38
Post – Reading Activity:
A. Answer in Spanish these questions about the text:
39
KEY WORDS
SYNONYMS
B. Match synonyms words.
40
COGNATES
C. Mark the true (T) or false (F) cognates.
41
UNIT 2
WORKBOOK
Look at the names of the countries in the box. Write the nationality of
each under the correct heading below. Add two more examples to
each group.
Nationality: British
Headquarters: Glasgow
42
The company`s name is ______________________________________________
They‟re a __________________________________________________company.
Across
43
References:
Getting Ahead. A Communication Skills Course for Business English. Home Study
Book. Second
Edition 2000. Sarah Jones-Macziola. Cambridge University Press. Unit 3. 3.1:
1,2,3. 3.2: 1,2,
44
UNIT 3
I WORK AT THE RECEPTION DESK
Communicative Tasks /
Skills Word power
Class work
45
TALKING ABOUT DIRECTIONS
LISTENING
First Marketing
Second Personnel
Third After-sales
B. You are visiting Mr. Chang in After-sales. Reception gives you this
note. Read it and mark Miss Ho’s office on the plan.
USEFUL EXPRESSIONS
Where’s the conference room?
Excuse me,
I’m looking for the marketing
manager.
Go up to the second floor right
46
TALKING ABOUT DEPARTMENTS
HUMAN
PRODUCTION MARKETING FINANCE
RESOURCES
Training Production Marketing Purchasing
Personnel Packaging Sales Accounts
Customer Financial
Payroll Distribution
Service Services
Quality Advertising
Maintenance
LISTENING
A. Listen to these people talking about their work. Which department do they
work in? (Track 15)
__ Sales
__ Accounts
__ Personnel
__ After-sales
__ Marketing
1. Mary 2. David
47
B. Listen to a talk for new employees at Higgins Electronics and
complete the company directory with the words in the box. (Track 16)
SPEAKING
A. Write the name of a department on each floor in building A. Then find out
from your partner where his/her departments are and write them in building.
A Sales B ……...
Marketing
………... floor After-sales floor………... floor………...
Research and Development
………... floor
Accounts floor………... floor………...
………... floor Purchasing
floor………... floor ………..
………... floor
………... floor
You can ask like this: Where is the _____ department?
………... floor
And answer like this: It’s on the _____ floor.
Check the ordinal numbers
48
Why aren’t these people in the office? Match the pictures to the reasons.
1. 2. 3. 4. 5. 6.
LANGUAGE FOCUS
Prepositions of Place
In At On
the factory the factory holiday
Toronto lunch a business trip
China a conference
head Office/home
49
USEFUL EXPRESSIONS
Asking to speak to someone, saying someone is not there or busy and
saying you want someone to call you back.
Could you put me through to Ms. Taylor, please?
afraid she‟s not here at the moment. OR
I‟m Could I speak to Ms. Taylor, please?
sorry he‟s busy at the moment.
her
Can you ask to call me back?
him
A. Listen to this phone call and fill in the message pad. (Track 18)
Message:
For: _________________
From: _________________ __________________________________
Company: _________________
___
Phone number: _________________
VOCABULARY
Conversation 2:
A: Where‟s the fax machine?
B: ________________ up the stairs to the second ________________. At the top
of the stairs, ________________ left. The office with the fax machine is the
________________ door on the ________________. It‟s ________________
Susan‟s office.
50
READING
COMPANY DEPARTMENTS
Department: is a division of a business specializing in a particular product or service.
Commonly used expressions containing the word ‘department’
Human Resources (HR): personnel department, department which manages the administrative
aspects of the employees.
Catering Services: a department which provides foods and services.
Occupational Health and Safety: a department which creates a safe environment for
employees, contractors, customers and visitors to company facilities; as well as encouraging a
healthy lifestyle and promoting public health amongst the people that the company affects.
Plant Security: a department responsible for the security of the institutions property and workers.
Fire Department: a department whose purpose is preventing and putting out fires.
Mailroom or Mail Services - a room in which ingoing and outgoing mail is handled for a company
or other organization.
Works Council: a department representing employer and employees of a plant or business to
discuss working conditions etc; also a committee representing the workers elected to negotiate
with management about grievances and wages etc.
Production Department: a department which is responsible for the actual construction and
preparation of products to be sold to other businesses or individuals.
Dispatch Department: a department of a company which is responsible for the delivery of orders
that are placed with a company.
Purchasing Department: a department which is responsible for sourcing and then arranging the
details for the actual purchase of any items that are required.
Accounts Department: a department which monitors the clients‟ accounts and the accounts that
the company has with businesses supplying either goods or services.
Payroll: a division responsible for the financial record of employees' salaries, wages, bonuses,
net pay, and deductions.
Customer Service: a department whose primary activity is associated with after-sale support to
enhance or to maintain the value of the product or service.
Marketing Department: a department which is involved in promoting, selling and distributing
products or services of its company.
Facility Management: the management of buildings and services. These services are sometimes
considered to be divided into hard services and 'soft services'; hard services includes such things
as ensuring that a building's air conditioning is operating efficiently, reliably, safely and legally; soft
services includes such things as ensuring that the building is cleaned properly and regularly or
monitoring the performance of contractors (for example builders and electricians).
Research and Development or R&D: a department discovering new knowledge about products,
processes and services; then applying that knowledge to create new and improved products,
processes and services that fill market needs.
Medical Services: services covered by a managed-care plan provided by a physician or other
authorized medical professionals.
Quality Management: a system of organisational structures, procedures, responsibilities and
evaluation mechanisms which ensures that the organisation is capable of delivering its product to
specified standards.
51
Post – Reading Activity:
A. Complete the sentences with the department in the box.
Production department Dispatch department Purchasing division
Personnel Customer service Accounts department Research and
development Advertising department
1 The products or services that are bought by the __________ can be
anything from the stationery that the office needs to large pieces of
machinery to be used in the factory.
2 Not all companies need a __________, however in some companies the
production department is the major part of the company.
3 Companies are nowadays spending more money on __________ and less
on __________ to ensure the profitability of a company.
4 The role of the __________ within a company is to develop advertising
campaigns.
5 The sales department will usually provide the __________ with the
necessary orders that need to be sent on a particular day.
6 The __________ monitors the payment for each company account as well
as the status of each account.
7 In modern times the former „__________ Department‟ is known as the
„Human Resources‟ department, abbreviated simply to H.R.
References:
* Jones-Macziola and White: Getting Ahead: A Communication skills course for
Business English 2000. CUP
Reading: http://www.talking-about.net/english-Company+departments-13.php
52
KEY WORDS
SYNONYMS
B. Match synonyms words.
1- Machinery ________ reason, goal, outcome.
2-Provide ________ machines, devices, parts.
3- Employees ________ worker, salaried.
4- Purpose ________ supply, make avilable, support.
53
UNIT 3
WORKBOOK
54
UNIT 4
DAY-TO-DAY WORK
LANGUAGE LEARNING
IN THIS UNIT YOU WILL LANGUAGE FOCUS
STRATEGIES
Brain storming: words Prepositions of time
Describe work activities related to work routines. Adverbial sentences
Ask for and give Recognizing language in Verb patterns: Verbs
information on working context. followed by –ing
routines (times and Making predictions:
conditions) guessing people‟s work
Express likes and hours, likes and dislikes.
dislikes Semantic associations
Using language in
context.
Gap filling exercises
Matching: Sentence
construction.
COMMUNICATIVE
SKILLS WORD POWER
TASKS
Adverbs of frequency Pair work: using
Reading: Introducing Numbers to tell the time. chunks of sentences
Flexible Work, the Days of the week. about routines
routine, employee of Months of the year. Written
the year award. communication with
. colleagues, writing
Writing: business about one‟s routine.
letters, writing Information transfer:
information about your Information gap in
personal life. short conversations:
Listening: jobs daily routines
55
READING
56
LANGUAGE FOCUS
Prepositions of Time
In At On From…to
May 9 o´clock Monday From 12 to 1
August 5:30 Friday morning From September
to July
The morning Lunch time 3rd April 2008
Venezuela Noon
2015 Night
A. Ask your partner questions like these. Make notes on what you find out.
What time do you start classes?
_________________________________________________________________________
When do you finish?
_________________________________________________________________________
When's the lunch break?
_________________________________________________________________________
Do you have classes on Saturdays?
_________________________________________________________________________
When do you take your holidays?
WRITING
A. Two students from Asia are coming to study at UNET. Write a
short letter to them describing the studying conditions at
university.
Start like this:
Dear…,
Welcome to our university. Let me tell you about our routine: We start classes at . . .
Finish like this:
If you have any further questions, please contact me.
Yours sincerely,
57
Adverbs of Frequency
SPEAKING
Work in groups
A. - Look at the pictures, follow the example
58
COMMUNICATIVE TASK
Class survey
1. Do you
have
breakfast?
2. Do you
come to
university
by taxi?
3. Do you
get to
university
before 7?
4. Do you
have lunch
at
university?
5. Do you
have LISTENING
English
A. Listen and fill in the words in the gaps. (Track 19)
Iclasses on
1)_______________ seem to be in a hurry in the mornings.
Saturdays?
Classes start at 7 o'clock so I 2)____________ __ get up at 5.30. I'd
love to have time to do some exercise before breakfast but I
3)______________ do. For breakfast I 4)______________ have
some fruit - apples are my favorites - a white coffee, a piece of bread
and some cheese. After that I quickly have a shower, clean my teeth
and get dressed. We don't have to wear a special 'uniform' so I go in
jeans and a blouse. I 5)______________ wear a skirt. I don't
wear much make-up for school, only a bit of mascara and lipstick.
I go by car and it 6)________________ takes about 45 minutes. But
7)_______________ the traffic can be awful. Last week when I was
driving to school, there was a bad accident and I was really late. I
8)______________ arrive at about 6.45am, but that day I got there
at 7.45 and missed my first class. I needed another coffee! My
timetable is quite tough. I have to teach five classes before lunch
without a real break. By lunchtime, I'm 9)______________ starving!
59
WRITING
60
WORD POWER
A. Put the words in the box under the correct headings.
nine o'clock Monday July 12.30 1st. May the morning
lunchtime
summer Friday noon Tuesday 2008
AT ON IN
nine o’clock __ Monday __ July ____
_______________ ________________ _______________
_______________ ________________ _______________
_______________ ________________ _______________
LANGUAGE FOCUS
DESCRIBING LIKES AND DISLIKES
Study these examples
61
B. Add five more things you like and don't like doing. Then compare
your list with a partner. What is the same and what is different?
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
LISTENING
TALKING ABOUT YOUR WORK
A. Listen to Ana Campos talking about her working hours. Are these
statements true (T) or false (F)? (Track 20)
LANGUAGE FOCUS
62
READING
63
B. Discuss the four candidates in your groups and choose a winner.
Useful language
I like Ian best. He …
Michelle should win because she …
I think Sarah is the best candidate. She …
I think Henry should win because …
References:
(1) Jones-Macziola and White: Getting Ahead: A Communication Skills Course for
Business English. 2000. CUP
(2) P de García, Nora (2000) Business and management. Level three. Richmond
Publishing.
(3) Pedretti Mara, Rolf Cook and Helen Stephenson (2010) Total Business 1.
National Geographic Learning.
(4) Guía de Estudios Idiomas 1 UNET 2002
64
KEY WORDS
SYNONYMS
B. Match synonyms words.
1- Range ________ cafeteria, store.
2- Habits ________ limit, line, row.
3- Timetable ________ reunion, assembly, agreement.
65
UNIT 4
WORKBOOK
DAY-TO-DAY WORK
Task 2. Read this advertisement and tick ( √ ) the correct statements below.
1 You do not need good writing skills for this job. _____
2 You will need to travel in this job. _____
66
3 You will never need to work late. _____
4 You need to know how to work with computers. _____
5 You will get 30 days' annual holiday. _____
6 You will receive f22,000 for one year's work. _____
Task 3. Nicola Cox is applying for the Press Officer position. Look at these
notes the Personnel Officer made and then write sentences.
2. ________________________________________________________________
3. ________________________________________________________________
4. ________________________________________________________________
5. ________________________________________________________________
6. ________________________________________________________________
67
Task 4. Complete these sentences. Then write the missing words in the word
grid and find the hidden word.
1 The people you work with are your ___________________
2 The person you work for is your _____________________
3 Do you usually have lunch in the ______________________?
4 How many days' ____________________ do you get a year?
5 The night __________________ starts at 10 p.m.
6 The American English for (4) is _______________________7 Do you have an
job?
8 How many ___________________ a week do you work?
9 It takes me an hour to get to work. It's a terrible _______________________
10 The basic ______________________ is f19,000 a year.
68
UNIT 5
STRATEGIES FOR
IN THIS UNIT YOU WILL LANGUAGE FOCUS
LANGUAGE LEARNING
Modals: could, would,
Make and respond to Making predictions would/be + rather,
requests Information transfer should, have to, must,
Learn to express Ideas association need.
obligation Using language in Expressions used for
Learn how to give context advice: stop (smoking),
advice Matching why don‟t you...? Etc.
COMMUNICATIVE
SKILLS TO DEVELOP WORD POWER
TASKS
Role-playing: requests,
Reading: skimming, managers and assistants,
scanning, main and Vocabulary related to giving advice
supporting ideas. stress Information gap in
Listening: short conversations:
conversations, voice mail introductions
messages, conversations Giving advice according
about stress, giving to the situation.
people advice, practicing
requests
Writing: gap filling-
fighting stress,
statements about
routines, using language
in context
69
READING
Pre-Reading Activity:
1. Do you know what a manager does?
2. Which manager‟s titles do you know?
MANAGERS
A manager may have the power to hire or fire employees or to promote them. In
larger companies, a manager may only recommend such action to the next level of
management. The manager has the authority to change the work assignments of
team members.
http://management.about.com/od/policiesandprocedures/g/manager1.htm
70
2. Write down three main ideas from the text.
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
LANGUAGE FOCUS
Study these examples.
Responding
Yes, sure I‟d rather not.
Of course I‟d rather busy
Ok
B. Now listen and check your answers. Then practice with a partner.
(Track 21)
71
USING LANGUAGE IN CONTEXT
Look at the pictures and write the people’s requests. Add two more to the
list.
1 2 3 4
BE A TOP MANAGER
The one minute Managers ‘Recipe On the other hand,
manager 1. People who feel good the manager can
Take a minute out of about themselves reprimand his/ her
your day to look into produce good results. staff in a positive
the face of people who Do not hesitate to praise way by:
work for you. They are your employees for their 1. Reprimanding the
good performance.
the most important wrong behaviour or
2. Do the praising soon,
resource in your be specific and tell the performance as soon
company. person what he/ she did as possible.
right. 2. Being specific when
3. Encourage the person telling the person
to go on doing well and exactly what was
give him/ her a warm wrong.
handshake and a pat on
the shoulder.
Work in groups
A. Prepare a role play showing different attitudes of managers towards employees.
72
LANGUAGE FOCUS
Study these examples.
Expressing obligation / lack of obligation
Do overtime.
Work long hours.
A manager Has to Travel a lot.
An Engineer Must Make decisions.
A secretary Doesn’t have to Meet deadlines.
Needn’t Prepare reports.
Go to the Conferences.
GIVING ADVICE
1. - What advice can you give to Henry?
Match the problems to a suitable response.
1 It takes me an hour to get to work. A You should stop smoking.
Now listen and check your answers. Then practice with a partner. (Track 22)
73
LANGUAGE FOCUS
Study these examples.
Giving advice
Stop smoking
Don‟t smoke
A. Why
Work in groups. don‟tadvice
What you getcan
up earlier
you give for these problems?
You should work near home
1. I’m always tired.
Youtoshould
2. It takes me two hours to get work. go to bed early
3. I can’t sleep. Why don‟t you have English lessons?
4. My colleague smokes non-stop.
5. I’m always late for work.
6. My boss wants me to learn English.
1. - ______________________________________________________________________
2. - ______________________________________________________________________
3. - ______________________________________________________________________
4. - ______________________________________________________________________
5 - ______________________________________________________________________
6. - ______________________________________________________________________
B. Compare your advice with another group. Who has the best ideas?
74
TALKING ABOUT STRESS
Are you stressed? Do this questionnaire and find out.
1. How many hours a day do you work?
a) less than 8
b) 8
c) more than 8
1 a b c 4 a b c
2 a b c 5 a b c
3 a b c 6 a b c d e
75
READING
MAIN BRANCHES OF ENGINEERING
Engineering, much like science, is a broad discipline which is often broken down into
several sub-disciplines. These disciplines concern themselves with differing areas of
engineering work. Although initially an engineer will be trained in a specific discipline,
throughout an engineer's career the engineer may become multi-disciplined, having worked
in several of the outlined areas. Historically the main Branches of Engineering are
categorized as follows:
76
77
78
A. Match the words to their meaning (use the numbers given)
References:
(1)Jones-Macziola, Sara and White, Greg. (2000). Getting Ahead: A
communication skills course for Business English. Cambridge: Cambridge
University Press.
(2) P de García, Nora (2000) Business and management. Level two. Richmond
Publishing.
(3) Reading “Jobs in Engineering” from: Electrical and Mechanical Engineering.
Glendinning E and Glendinning, N. OUP. 1995.
79
KEY WORDS
SYNONYMS
B. Match synonyms words.
1- Colleagues ________ repose, take a break, chill.
2- Relax ________ sections, zones, sectors.
3- Holiday ________ festival, celebration, feast day.
4- Areas ________ associates, partners, co-workers.
80
UNIT 5
WORKBOOK
Task 1. Using Language in context. Write about what you have or don`t have to
do.
4. work hard
__________________________________________________________________
5. go to meetings / lectures
__________________________________________________________________
81
UNIT 6
DISCUSSING ABOUT PLANS
AND ARRANGEMENTS
* Make business plans and * Guessing word meanings * Present progressive for
arrangements from context future arrangements: v+ing
* Make appointments
* Plan a business trip * Choosing and defining
correct business * Wh/Yes-No questions
expressions/terms
*Predicting information by
previous knowledge/context
* Using language in
business events.
82
DISCUSSING ABOUT ARRANGEMENTS
A. Look at the pictures. Then match the verbs to the nouns.
1. visit a. a plane
2. have b. a factory
3. catch c. a meeting
4. have d. dinner
LISTENING
A. You are Susan Morris’s assistant. She is a senior executive at Axon, a
pharmaceuticals company based in Birmingham, England. Listen to her
talking about her arrangements for a trip to Singapore and Australia and
complete her diary page. People: Wong, Goh, Hu. (Track 24)
October
Arrive 17.30 Monday 14
Tuesday 15
Wednesday 16
Thursday 17
Friday 18
Saturday 19
Free on Sydney Sunday 20
83
LANGUAGE FOCUS
A. Look at Susan’s diary page for her trip to Sydney. Write sentences about
her trip like this
B. Read this fax from an agent in Melbourne. Then write a fax from
Susan to Harold. Say Friday morning is best and give a time.
Monday. 8
Tuesday. 9
Wednesday. 10
Thursday. 11
Friday. 12
USEFUL EXPRESSIONS
Making arrangements
I‟d like to arrange a meeting
Are you free on Tuesday?
Does Thursday suit you?
Saying you’re busy
I‟m afraid I‟m visiting the factory in the morning.
I have to visit the factory in the morning.
Suggesting another time
What about the afternoon?
How about the afternoon?
85
LANGUAGE IN USE
A. Kate Neath is planning a business trip to the branch office where you
work. You are organizing her visit. Write the questions you need to ask her
like this:
b. Where/stay? e. Who/see?
_______________________________ _______________________________
c. Which companies/visit? f. When/leave?
______________________________ _______________________________
VOCABULARY
A. Complete these sentences. Then write the missing words in the word grid
and find the hidden word.
1. Am I …………………………at the Holiday Inn again?
2. You’re …………………………the ten o’clock flight from JFK airport.
3. When am I …………………………dinner with the agent?
4. Am I ……………………………the production team?
5. Is the sales manager …………………the fair?
6. Are we having …………………………..with other agents?
7. You’re …………………………………to Dallas on Friday morning.
8. You’re ……………………………..Dallas on Saturday and going to Los Angeles.
86
READING
87
Post -Reading Activity:
88
KEY WORDS
SYNONYMS
B. Match synonyms words.
1- Appointment ________ journey, voyage, tour.
2- Trip ________ not native, strange.
89
UNIT 6
WORKBOOK
Task 2. Complete this diary with your plans for next week. Then write
sentences about your plans.
___________April________
_____________________________ Monday
_____________________________Tuesday
___________________________Wednesday
_____________________________Thursday
_______________________________ Friday
_____________________________Saturday
______________________________Sunday
Your Plans…..
Monday :…………………………………………………………………….……………..
Tuesday: …………………………………………………………………………….……..
Wednesday: …………………………………………………………………………….…..
Thursday: ………………………………………………………………….……………….
Friday: ………………………………………………………………………….…………..
Saturday: ………………………………………………………………………….………..
Sunday: …………………………………………………………………………..………….
90
References:
Getting Ahead. A Communication Skills Course for Business English. Home Study
Book. Second Edition 2000. Sarah
Jones-Macziola. Cambridge University Press. Unit 3. 3.1: 1,2,3. 3.2: 1,2,3
91
92
93
Millán y Toselli, 1996. On the Job. Mc Graw Hill.
94
BIBLIOGRAPHY
1. Jones-Macziola and White: Getting Ahead: A Communication Skills Course for
Business English. 2000. CUP
2. Longman English Dictionary. Fourth Edition 2004.
3. Longman WordWise Dictionary. 2001. Pearson Education
4. TIME. Nov., 29th 2004
5. Glendining, Eric H. Glendinning Norman. 1995. Electrical and Mechanical Engineering.
Oxford University Press.
6. Glendining, Eric H. Mc Ewan, J. 1999. Basic English for Computing. Oxford
University Press.
WEBSITES:
http://www.business-trip.com
http://www.longman.com
http://www.bbc.co.uk/science/horizon/2001/paralleluni.shtml
95