Dirección Universitaria de Educación a Distancia

EP ADMINISTRACIÓN Y NEGOCIOS
INTERNACIONALES
0501-05311

INGLÈS PARA NEGOCIOS IV

Nota:
Docente: MG. LUCILA DEL CARMEN VALLEJO ROMO
2016-II Ciclo: 8 Sección: 0-01 Módulo II
Datos del alumno: FORMA DE PUBLICACIÓN:

Apellidos y nombres:
Publicar su archivo(s) en la opción TRABAJO ACADÉMICO que figura en el
Guerrero Aliaga Erick menú contextual de su curso

Código de matrícula:

2012135645 Panel de control

Fecha de publicación en campus

virtual DUED LEARN:

HASTA EL DOM. 25 DE
DICIEMBRE 2016
A las 23.59 PM
(Hora peruana)
Recomendaciones:

1. Recuerde verificar la
correcta publicación
de su Trabajo
Académico en el
Campus Virtual antes
de confirmar al
sistema el envío
definitivo al Docente.

Revisar la previsualización de su
trabajo para asegurar archivo
correcto.

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2. Las fechas de publicación de trabajos académicos a través del campus virtual DUED LEARN están
definidas en la plataforma educativa, de acuerdo al cronograma académico 2016-II por lo que no se
aceptarán trabajos extemporáneos.

3. Durante la publicación de su trabajo académico NO GUARDAR COMO BORRADO,, realizar envío

definitivo, realizar la verificación de la publicación para que el trabajo académico sea calificado.

4. Las actividades de aprendizaje que se encuentran en los textos que recibe al matricularse, servirán para su
autoaprendizaje mas no para la calificación, por lo que no deberán ser consideradas como trabajos
académicos obligatorios.

Guía del Trabajo Académico:

5. Recuerde: NO DEBE COPIAR DEL INTERNET, el Internet es únicamente una fuente

de consulta. Los trabajos copias de internet serán verificados con el SISTEMA
ANTIPLAGIO UAP y serán calificados con “00” (cero).
6. Estimado alumno:

El presente trabajo académico tiene por finalidad medir los logros alcanzados en el desarrollo del curso.

Para el examen parcial Ud. debe haber logrado desarrollar hasta y para el examen final debe haber
desarrollado el trabajo completo.

Criterios de evaluación del trabajo académico:

Este trabajo académico será calificado considerando criterios de evaluación según naturaleza del curso:

Presentación adecuada del Considera la evaluación de la redacción, ortografía, y presentación del

1 trabajo trabajo en este formato.

Considera la revisión de diferentes fuentes bibliográficas y electrónicas

confiables y pertinentes a los temas tratados, citando según la normativa
APA.
2 Investigación bibliográfica:
Se sugiere ingresar al siguiente enlace de video de orientación:

Situación problemática o caso Considera el análisis contextualizado de casos o la solución de situaciones

3 práctico: problematizadoras de acuerdo a la naturaleza del curso.

Considera la aplicación de juicios valorativos ante situaciones y escenarios

4 Otros contenidos
diversos, valorando el componente actitudinal y ético.

TRABAJO ACADÉMICO

Estimado(a) alumno(a):

Reciba usted, la más cordial bienvenida al presente ciclo académico de la Escuela

profesional de Inglés IV en la Universidad Alas Peruanas.

En la guía de trabajo académico que presentamos a continuación se le plantea

actividades de aprendizaje que deberá desarrollar en los plazos establecidos y
considerando la normativa e indicaciones del Docente Tutor.

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 PREGUNTAS:

Tarea Unidad Didáctica 1 (5puntos)

1. Para el trabajo académico de la Unidad Didáctica 1 desarrollará la siguiente

actividad:

Task Type: Informal Letter

Your friend Ronald from Australia has written you a letter. Part of it says:

What are you doing in your current job?

I am currently Administrative Assistant at Transmar

Express Sac Company

What are you most excited about?

Work as a team and coordinate with the exit units and

present my progress and projects to Management

What kind of tasks are you doing?

Cordino supervise the personnel I direct and I give my

reports to the General Manager

2. Directrices de presentación de la tarea:

1. Utilice en su carta: Simple Past, Simple Present y el Simple Future.

2. Exprese su trabajo con sus propias palabras.

3. Escribir una carta de 180 palabras mínimo (aproximadamente 18 líneas).

4. Presentación en formato Word.

5. Carátula con logo de la Universidad, nombre del alumno, código y fecha.

6. Interlineado 1.5.

7. Letra Arial o Calibri número 12.

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8. Justificado

9. Letra color negra

Facultad de Ciencias Empresariales

Escuela Académico Profesional de Administración y
Negocios Internacionales

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 Alumno: Erick Guerrero Aliaga

Curso: Administración Estratégica

Docente: MG JOSE BEDOYA PERALES

Ciclo: X

2016

Simple Past

Previously I was ticket sales counter before I came from charge I was from sales of
ticket entrusts and I developed myself according to the profile that the company wanted
to be able to go out the big door but they gave me an opportunity of which I am grateful
for my Work and performance in my work.

Simple Present

Now I currently perform my job as an administrative assistant of the company being the
right hand of the administrator between my labora- tories and functions that I do are:

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 Management of 20 personal

Schedule schedules and functions

Offer the service through the points of sale for the purchase of tickets.
Ensure the established occupation of passengers in the buses, according to the schedule.
Develop, execute and meet the established goals of the sales plan.
Control and execution of the sale of other alternative channels through points of sale.
Ensure compliance with the Services protocol.
Define and update tariffs according to supply and demand.
Manage the client portfolio.
Perform sales analysis reports.
Update the database of points of sale.
Coordinate and follow up the tariff plan.
Manage control of sales and cash settlement.
Track the agencies through the portal.
Manage the requirement, consumption and liquidation of snack.
Report any anomalies to be the case and inform your immediate boss.
Plan the management of the staff in charge.
Among other tasks.
Resolve administrative problems.
Supervise and distribute the logistics area.
Make and view quotes

Simple Future

In the future I would like to be myself the administrator or to be in other entities estates and / or private I
would like later to be able to work in Customs or in transport company but the largest in the country and
so I can present my work plan to the company . I love the world of transportation so I love my career to
give me this nice opportunity to share my goals and aspirations to achieve my goals I am grateful to my
parents and the people who always trusted me and were with me when I need it most

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Tarea Unidad Didáctica 2 (5 puntos)

1. Para el trabajo académico de la Unidad Didáctica 2 desarrollará la siguiente

actividad:

Write your Curriculum Vitae (CV). Include this information:

2. Personal data

3. Education

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 4. Other studies

5. Employment History

6. Personal References

Sheet of life

Personal Data
 Name and Surname : Erick Abel Guerrero Aliaga
 DNI : 46129848
 Address : Res. The Americas Mz C Batch 40 Ate Vitarte
 Cell Phone : 962 017 588
 Date of Birth : 06 October 1989
 Mail : Erickguerreroaliaga_admi@hotmail.com

Summary

 Currently a student from the University of Peruvian WINGS X CYCLE

Administration and international business.

 Professional of the CESCA Higher Technological Institute in the specialty

of Business Administration.

 I am currently in a stage of transition wishing to work with new projects that

will enable me to grow more professionally.

 Story with a solid career and training in the area of management accounting,
financial and informatics, which allows me to adapt without difficulties to the
current and future needs of your business.

 All the actions that I make are based on values of honesty, responsibility,
efficiency, on its own initiative, continuous improvement and with high desire
to excel.

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Education and Training

 Institution : University Peruvian wings.

Title : Student of the last cycle "X".

 Institution : I.S.T CESCA.

Title : graduate professional in the specialty of
Business Administration.

 Institution : Peruvian University science and informatics.

Title : diploma of specialization. "Specialist
in business management and entrepreneurship.

Trainings

 System of Financing SMES. (CESCA).

 Strategic planning. (CESCA).
 The business in Peru. (CESCA).
 Marketing in the business. (CESCA).
 Business Management. (CESCA).
 Market research importance. (CESCA).
 As face the economic crisis in your business or
company. (Company Carhuamayo e ist.Vival).
 Participation in oratory as leader futuristic in Peru.(Corporation Cesca).
 Now is marketing the revolution of Marketing. (University Wings Peruvian).
 Intermediate English Cicex. (CICEX).
 I Congress of regulation of land transport. (Sutran).

Certification of Studies

 Management auxiliary.
 Strategic Marketing Assistant.
 Administrative Assistant.

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  Technician in Administration.

Main Personal Skills:

 Concentration
 Communicative Ability
 Security
 Team Work
 Knowledge of Software
 Leadership
 Integrity
 Manual processing and systematic documentation
 Knowledge of SAP
 Package Office 2017 Intermediate
 Management of Advanced Computing
 Resolve the problem
 Organized
 Analytical
 University knowledge and labor
 Editing and drafting of reports
 Sales and Marketing
 Logistics management
 Other administrative skills.

Work Experience

INTERNET Booths
Date : 2004-2005
Job Description : Administrator and technician in PC.
Activity of the company : Ciber-Café
Responsibility : Be under the care of the business and to the customer
expectation.
Contributions : Repair, formatting and maintenance system and
PC XP Windows Vista and Windows 2007 to 2010,

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 digitiser and handling of the whole package Office 2006
to 2016, knowledge on the Linux system, networking
and security cameras.

Transport Company LIBERTADORES S.A

Date : 2006-2007
Job Description : Counter/ Sale
Activity of the company : Transport Company.
Responsibility : sales of tickets and receipt of parcels for the various
provinces of the company.
Contributions : Be Responsible and friendly with the customers.

SUNAT (useful professionals)

Date : 02/2011 - 05/2011
Job Description : Tax Advisor.
Activity of the company : Tax Administration.
Responsibility : Management and statements of the Plame, monthly
and annual fractionation and refinancing under forms.
Filling of the RUC tab for legal and natural persons.
Changes of domicile for tax purposes, low taxs and
vouchers. Consultation of their monthly declarations
and fines or debts that had taxpayers. Uprisings of
resolutions which are coercive. Suspension and
definitive cancellation of RUC manages development
of rules and tax laws Constituidor of companies.

Contributions : to be attentive to the taxpayer and despejarlo any

doubt you may have and be his collaborator with gaze of
another type of image before the state entity.

Restaurant PEÑA TURISTICO

Date : 15 September 2011 to 01 March 2013.
Job Description : Administrator.
Activity of the company : Restaurant
Responsibility :

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  Develop specific activities budget for the areas
established.
 Monitor budgets to control costs.
 Development of a marketing plan
 Provide information that is requested by the
control, such as payments, taxs and financial
statements.
 Reviewed the report of all operations.
 Review the function sheets of cook.
 Organize and operate events within and outside
the restaurant.
 Regulates behaviors to correct errors in the
operational area.
 Assign and manage the disturbances in the
system of cash.
 Delegate and assign various tasks.
 Reduce costs.
 Audit the documents to make sure that the
financial activities have aids paid.
 Be the contact for various authorities
 (private and public).
 Give approval to all the details of food and
assembly together with the chef before starting
any event.
 Work the special problems assigned by the
owner.
 Reviewing the reports of the area of purchase.
 Check the uniform of the staff.

Contributions : highly responsible and efficient in all my

functions engage risk plans and methods of strategies to
achieve the goals.

Transport Company TRANSMAR EXPRESS S.A.C

Date : 01 May 2013 until the present.
Job Description : Branch Office Administrator.
Activity of the company : Transport Company
Responsibility : Motivate the counter that reach the programd, see
programd outputs of the day, give the check to the

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 manifests of parcels, make the deposits of the sale of
the day, cuadrarles sale according to the system,
perform the daily settlement
Contributions : Be Responsible, friendly with customers
and solve their problems or some doubts
that the counter does not what would be
able to resolve, to reach the goals of the
month, realizandony sending daily
settlements for accounting and the
system.

Functions - offer the service through the points of

sales for the purchase of tickets.
Ensure the occupation set of passengers
on the buses, according to the schedule.
Develop, implement and comply with the
goals established in the plan of sales.
Control and Enforcement of the sale of
other alternative channels through points
of sale.
Ensure compliance with the protocol
services.
Define and update rates according to
supply and demand.
Manage the portfolio of customers.
Perform the analysis reports of sales.
Update the Database of the points of sale.
Coordinate and follow up the plan of
rates.
Manage the control of sales and
liquidation of housing.
Perform the follow-up of the agencies
through the portal.
Manage the requirement, consumption
and liquidation of snack.
Communicate abnormalities of be the case
and inform their immediate boss.
Planning the management of the
personnel in charge.
Among other tasks.

Last post currently in the company Transmar Express Sac.

General Administrative Assistant in the Central Terminal of
Lima

Functions:

 Management of Personal 20

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  Assemble schedule and functions

 To offer the service through the points of sales for the purchase of
tickets.
 Ensure the occupation set of passengers on the buses, according to
the schedule.
 Develop, implement and comply with the goals established in the
plan of sales.
 Control and Enforcement of the sale of other alternative channels
through points of sale.
 Ensure compliance with the protocol services.
 Define and update rates according to supply and demand.
 Manage the portfolio of customers.
 Perform the analysis reports of sales.
 Update the Database of the points of sale.
 Coordinate and follow up the plan of rates.
 Manage the control of sales and liquidation of housing.
 Perform the follow-up of the agencies through the portal.
 Manage the requirement, consumption and liquidation of snack.
 Communicate abnormalities of be the case and inform their
immediate boss.
 Planning the management of the personnel in charge.
 Among other tasks.
 Solve the administrative problems.
 Monitor and distribute the logistics area.
 Perform and view quotes

Immediate availability

Tarea Unidad Didáctica 3 (5puntos)

1. Para el trabajo académico de la Unidad Didáctica 3 desarrollará la siguiente

actividad:

Write a business letter to a customer about a new product introduction

in the market. You can choose the product or the service you want to sell.

Express Transmar Travel Company

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Lima, December 25, 2016 Dear Customer:
I contact you in order to present my work plan elaborated by me on the units that have
been purchased for your travel service provision, which I propose as being able to use
these units for optimum utilization and reduction of maintenance costs to While
teaching how to handle the operative part of sales like this can be better organized to
be able to get ahead We want to share with you this nasty change and ask for excuses
for the part that touches us. We hope and hope that events like this will not happen
again and we encourage you to continue making use of our company as in previous
occasions, without this fact influencing you when choosing your travels
. Without further ado, I remain yours:
Dr.Yonel Vito
General Manager
Tarea Unidad Didáctica 4 (5puntos)

1. Para el trabajo académico de la Unidad Didáctica 4 desarrollará la siguiente actividad:

Respond to a Job Advertisement and Request an Interview.

2. Directrices de presentación de la tarea:

Career Opportunity
General Manager Operations
Job Requirements
1. Strong communication and multitasking skills.

2. Wide experience in customer service and business logistics. Adapted to the

management of simultaneous logistic projects with efficiency, professionalism
and efficiency. Able to work autonomously, without supervision or minimal
supervision within a logistics team.

3. Valid driver's license in good standing.

AIIB

4. Experience with improving customer service, educating customer on

product, improving management efficiency and/or improving processes
is essential

Advanced knowledge in warehouse material management.

- Organizational and communication skills.
- Efficient as head of operations.
- Ability to handle the management of large and small budgets.
- Experience in the management of office automation package: MS Word,
Excel, PowerPoint and Internet
- Problem solving and conflict

5. Possess a strong work ethic, enthusiastic personality, self-confidence

and intelligence.

Exceptional organizational ability. 15TA20162DUED

Good knowledge of sales management and interaction with customers.
Excellent knowledge of concession operations.
Good level in basic accounting.