A

12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38

PLANTILLA PARA EL ANALISIS ECONOMICO DEL MODELO DE COLAS M/M/S

l=
m=
s=

Data
66
30
5

(mean arrival rate)

(mean service rate)
(# servers)

Results
L = 2.265943896
Lq = 0.065943896
W = 0.034332483
W q = 0.00099915

Pr(W > t) = 0.232835

when t =
0.05

r=

0.44

n
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

0.109437414
0.24076231
0.264838541
0.19421493
0.106818211
0.047000013
0.020680006
0.009099203
0.004003649
0.001761606
0.000775106
0.000341047
0.000150061
6.60267E-05
2.90517E-05
1.27828E-05
5.62442E-06
2.47474E-06
1.08889E-06
4.7911E-07
2.10809E-07
9.27557E-08
4.08125E-08
1.79575E-08
7.90131E-09
3.47657E-09

Prob(W q > t) = 0.001259

when t =
0.05
1
2 Economic Analysis:
2
Cs =
$9.00
2
Cw = $18.00
1
0 Cost of Service $45.00
0 Cost of Waiting $40.79
0
Total Cost $85.79
0
0
0
0.3
0
0.25
0
0.2
0
0.15
0
0.1
0
0.05
0
0
0
0
0
0
0
0
0
0
0

(cost / server / unit time)

(waiting cost / unit time)

Probability

1
2
3
4
5
6
7
8
9
10
11

Number of Customers in System

Pn

Range Name
CostOfService
CostOfWaiting
Cs
Cw
L
Lambda
Lq
Mu

Cells
C18
C19
C15
C16
G4
C4
G5
C5

n
P0
Pn
Rho
s
Time1
Time2
TotalCost
W
Wq

F13:F38
G13
G13:G38
G10
C6
C9
C12
C20
G7
G8

MARJORIE BONILLA FERRER

INGENIERIA INDUSTRIAL
VIII SEMESTRE