Proceso de check in

Hello

● Welcome to the hotel...

● My name is ..... How can I help you?

● If my name is ..... I have a reservation

● Yes sir .... You have a reservation from April 18 to 20 for 2 nights in a

room. Junior suite with queen bed, is that correct Mr...?

● Yes, it is correct

● Can you fill out this registration form please

● It's ok

● What is the form of payment Mr...?

● It is with visa card

● ok

● Your room is 705. Your rate includes buffet breakfast served in the

restaurant on the second floor every day from 06:30 to 10:30, we have a gym

on the first floor open from 06:00 to 23:00 every day and We also have a

heated pool open from 06:00 to 23:00, any questions do not hesitate to call

me at annex 3 reception, have a nice stay Mr....

● Thank you
 Proceso de check in

● Good morning Mr.... how can I help you?

● I'm retiring can you verify my account please my room is 705

● Of course Mr.... and what about Mr.... How do I spend these days .

● Very good

● I'm glad Mr... this is your account for room, laundry and room service, is the

consumption correct Mr...?

● Yes, if it is correct

● you are going to pay with your visa card right?

● If it's okay.

● Please sign the voucher here

● ok

● Thank you sir... that would be all thank you for joining us I hope you come back

soon have an excellent trip sir...

● Thank you