Canon ea ee MODELS AFFECTED / SERIAL NUMBERS AFFECTED: All High Volume imageRUNNER Products ‘SUBJECT: The Importance of Quality Assurance and Preventive Maintenance to Minimize Copy Quality Issues and Ensure Peak Performance GENERAL: This Technical Publication is to reiterate to the field the importance of Quality Assurance Checks and Preventative Maintenance when providing service for the high volume imageRUNNER products It will also provide detailed information pertaining to the types of checks and replacements that should be performed as well as when they should be performed. DETAILS: Regularly scheduled Preventive Maintenance, especially replacement of parts that are considered consumable type items, which are called out for replacement in the Service Manuals, is becoming more important in the high volume service marketplace every day. Because of inercasing copier and printer speeds, as well as increased copy/print volume, Canon U.S.A., Ine. is seeing many new and unusual copy quality symptoms resulting from the lack of preventive maintenance, use of third party replacement parts, improper use of Canon service replacement parts and even the improper swapping of assemblies from one model to another. Canon U.S.A., Inc, cannot stress enough; the importance of performing regularly scheduled quality assurance checks and routine periodic parts replacements and preventative maintenance on time and using the correct Canon Service Replacement Parts. Failure to perform regularly scheduled preventative maintenance and parts replacements will seriously affect equipment performance and reliability to a point where individual component performance expectations could become unrecoverable. ‘Some of the current issues found on imageRUNNER 5000, imageRUNNER 8500 & imageRUNNER 105 machines will be discussed in the following pages. ‘HHS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U S.A. AND IS CONFIDENTIAL INFORMATION TO BE RETAINED FOR REFERENCE PURPOSES TTOHOLD IT HARMLESS AGAINST ANY CLAM ARISING BY REASON OF THE POSSESSION OR USE THEREOF ITS UNAUTHORIZED USE (§ PROHIITED. For aetional technical information. please visit the Ganon Systems and Technical Support Division webst at: Page 1 of7 \wrw.supportcusa canon com You can also cal the Technical Support Geer at 180045282820 or contact your Regional Support ice Page 1 ofCanon [meaty ear LT Ost pat Image Quality: Cleaning Blade Lines, Background, Banding, Lead Fge Voids and other image quality issues. To ensure proper maintenance for the ensuing symptoms, Canon U.S.A. Ine. strongly recommends the subsequent maintenance procedural recommendations are followed. 1, Image Processing © IR8500 & IR105, Update the veision of DCON wo fix a software buy with the Drum Heater Circuit, See Technical Publications TPOZ 012.pdf (IR8500) & TPU2 013.pdf (IR 105) + IR8500 & IR105. Cleaning and/or Replacing ALL the Corona Assemblies, Wires and Cleaning Pads with the correct corona wires and cleaning pads as recommended in the Service Manual, page 5-13 (IR8500), page 5-2 ~ 5-3 (IR105). Note the Environmental Information pertaining to corona wire replacement * IR8500 & IR105: Cleaning and Polishing the Drum with alcohol and Drum Cleaning Powder CK- 479.000 as recommended in the Service Manual (every S00K) page 5-19 (IRRS00), page $-19 (IR108). © IR&S00 & IR 105: Rotate or replace the Cleaning Blade every 500K. See Technical Publication ‘TPO2 006.pdf. # IR8500 & IR 105: Cleaning the AP Kit, Edge Seals and Side Scrappers on the Magnetic Roller and the Waste Toner Collection area of the AP Kit as recommended in the Service Manual page 5-16 for the IR8500 (every 250K), page 5-16 for the IR105 (every 500K but sooner is better). ‘+ IR8S00 & IR105: Inspect the Waste Toner Drive Accembly for gear breakage. The gears; Figure 280 in the Parts Catalog, Items 13, 14 and 15 have been changed to a stronger material. Item 13 FU3-0414-000, Item 14: FU3-0415-000 and Item 15: FU3-0416-000, The Waste Toner Drive Assembly substitutes to FG6-7328-030. © IKS890U & IK1U9: Ensure the Side Scrapers for the Magnetic Koller are adjusted properly and keeping the gap clear of impacted toner. These front & rear scrapers should be replaced every 1M pages as prescribed in the Service Manual # IR8500 & IR105: Clean LEDI (Pre-Exposure LED) and LED2 (Pre-Transfer LED) every time you service the cleaning blade or Pre-Transfer Corona and upon reassembly check that their connectors are plugged in securely. © IR8500 & IR105: Ensure Corona Assemblies are serviced properly and inspect the front Transfer/Separation Corona Assembly metal terminal lugs to ensure they are not cracked. Cracks can induce arching and Drum Spots as well as £069 Error Codes. Also ensure the plastic covers are present on the Transfer/Separation Corona to prevent arching. + IR5000: Prevent Toner Hardening in the AP Kit by replacing the Primary Cooling Fan Duct and Filter with the new countermeasure parts and by keeping the FM2 Filter clean at all times. Refer to Technical Publication TPO3 059.pat. © IR8500 & IR105 - E069: Metallic Dust from the Fixing Roller Bearings can migrate throughout the image processing area and contaminate the coronas causing arcing, E069"s as well as pit marks on the drum. Refer to TPO2 015.pdf. LL Page ? of 7Canon [meaty ear LT Ost pat 2. Developing Assembly ‘© Replace the Developer Sleeve and Spacer Rollers at 1 million images as called for in the Service Manual page 5-4 (IR8500), page 5-3 (IR105), ¢ On IRRSO0 machines serial numbers MPROOO1 ~ MPRO04196 the value recorded on the High Voltage Transformer may have been incorrectly input into service mode settings at the factory. This could adversely affect the developer bias. TLis recommended that if fogging or background exists on serial numbers in this range, the value in COPIER > ADJUST > DEVELOP > HVT-DE be decreased by “21”. (Ex: +8 to—13). The value on the service specifications (door specs) should be changed and recorded ‘+ When removing the cover to clean the developer cylinder, do NOT loosen the wrong screws! See the removal procedure in the IR60O Service Manual on page 0-71 for the details regarding which screws to remove, Note that it recommends not removing or adjusting the magnetic blade in the field. If you inadvertently loosen the wrong screws you will loosen the magnetic blade that sets the height of the toner on the developer cylinder. The result of this may be background or uneven density. If this should occur you will need to adjust magnetic blade and there is no adjustment or specification in the Service Manual. The gap at each end of the Cylinder & Blade should be 0.2mm or 0.008inches. 3. Fixing Assembly, + Replace both of the fixing rollers and their respective bearings aud bushings at the intervals prescribed in the Service Manual page 5-5 (IR8500), page 5-4 (IR105). «Ensure the reassembly of the fixing assembly is done correctly and with caution as described in Technical Publication TP02 015.pdf. 4. General: ‘© When using the Service Manuals for either the IR8500 or R105, if the information you are looking far is not in there, refer to the IR600 Service Mannal_ Roth of these models are leverage products from the IR600 engine and only the differences are published in the respective service manuals ‘* Ensure you use the correct service replacement part for the imageRUNNER model you are working on. Ex: [R8500 & IR105 have different Drum Cleaning Blades and different developer cylinders. This means you should not ewap a developer assembly from an IR8S00 to an IR10S, or visa-versa. This issue as it turns out is very common. Many technicians are required to stock a vehicle with replacement parts. Some technicians are servicing a wide variety of equipment and need to stock many different parts. Some of these parts may appear to be identical but are not! LL Page 3 of 7Canon [meaty ear LT Ost pat General (cont ) ‘+ Clean or Replace the Filters. ‘* Check and empty or replace the waste toner collection bottle © Clean the interior surfaces of the machine and the outer covers. © Take the time to clean the sensors in the document feeder. Lake the time to talk to your customer and inform them of what was wrong with their equipment and what you did to fix it and keep it in good running condition ‘The Maintenance, Servicing & Troubleshooting Chapters provided in every Service Manual have charts and tables included in the chapters to guido you through the necosoary stops in performing regularly scheduled maintenance tasks and periodic parts replacements. These charts include items including work to be performed, checks to make, items to clean, lubricate, replace, etc. Utilize them, NOTE: Many parts on these models may appear to be identical. They are NOT! Swapping parts from one machine to another is NOT an acceptable method of troubleshooting so do not swap parts from one model to another! Use the correct service replacement parts as called for in the parts catalogs. Examples: Developer Assembly, Developer Cylinder, Transfer/Sepa ly, Pre-Transfer Corona Assembly, etc. Additional Information: he following procedures can be utilized for Lead Edge Voids (one 1s tor the imageRUNNER 8500 & one is for the imageRUNNER 105). Procedure to take for the imageRUNNER 105: 1. Set thin Recycled Paper Mode: ‘* Service mode > Copier > Uption > Body > Input I to [K-SP-C1~DK (Thin recycled paper mode. It is possible to set this mode on each cassette), Ifthe setting is OK > Finish. NG > Go on to Number 2. 2, Decrease the Separation Current ‘* Service mode > Copier > Option > Body > Input 0 to TR-SP-CI~DK. ad Service mode > Copier > Adjust > HV-TR > Reference setting for TR-N1-N2 (I", 2™ side tansfer current). Change it {ium 450A ty 588A. ‘* Service mode > Copier > Adjust > HV-SP > SP-N1~N2 (I*‘side separation current): Change it from 350mA to 300mA. LL Page 4 of 7Canon [meaty ear LT Ost pat 3. Adjust the Height of Separation Corona Wire: © Check for lead edge voids after each item below. IFit is OK, then you can stop. If it is NG, then go.on to Number 4 ‘© Adjust the height ot secondary separation corona wire (Jett) Down U./mm. ‘* Adjust the height of secondary separation corona wire (left) Down an additional 0.7mm. = Adjust the height of primary separation corona wire (right) Down 0.7mm, ‘* Adjust the height of secondary separation corona wire (left) Down an additional 0.7mm. 4 Decrease the Vu. + Service mode > Copier > Adjust > VCONT > Input 50 to Vg ‘* Service mode > Copier > Option > Body > Input a number from 1,2,3 to COTDPC-D. ‘+ Check for lead edge voids after each Vy. If itis OK, then you can stop. If it is NG, then go on to Number 5 5. Setting the Second Unginal Mode: © Reset Number 2, 3, & 4 settings. © Service mode > Copicr > Option > Body > Input 2 to TR-SP-Cl DK (Second original mode, Ibis possible (o set this mode on each cassette.) Procedure to take for the imageRUNNER 8500: Note: The information pertaining to the Transfer and Separation Corona Heights in the Door Specifications for an unknown number of imageRUNNER 8500’s is incorrect. Use these Specifications from the Service Manual, which is correct. Door Specification - Incorrect Servive Manwal - Correct UN Separation Wire ‘Transfer Wine Page § of 7Canon [meaty ear LT Ost pat Procedure to take for the imageRUNNER 8500 (cont ) Make the following selection in the Service mode: Copies > Aujust > HV-SP>SP-N1, then decrease the setting of SP-NI as follows. 400> 300 > 200 > 100 tw confirm the correction of the symptom. Ifthe symptom is corrected. follow the Steps below. Note: If the symptom is not corrected, then another cause is conceivable, then you should NOT follow the steps below. Important: When confirming the correction of the symptom, make at least five (5) copies. 1. Decreasing the Separation Current (SP-N1) If the symptom is corrected by the setting 300 for SP-N1, recheck for the symptom by resetting it to 350. If the symptom is still corrected at the setting of 350, set SP-NI at 350 and finish the adjustment. If the symptom is not corrected by the setting of 350, set SP-NI1 at 300 and finish the adjustment. If the setting 300 for SP-N1 is not effective, leave it set at 300 and go on to Step 2 2. Adjusting the [eight of Separation Corona Wire Implement the following steps in sequence unl you find the step at which the sysmpt If the symptom is not corrected, go on to Step 3 a) Adjust the height of the secondary corona wire (left) - down 0.7mm, (Rotate 360 degrees.) 'b) Adjust the height of the secondary corona wire (left) - down additional 0.7mm. ©). Adjust the height af the primary corona wire (right) - down 0) 7mm 4) Adjust the height of the secondary corona wire (left) - down additional 0.7mm, 3. Setting Intermediate Paper Mode: a) Reset the settings made in the Step] and 2 mentioned above to the default values ‘b) Make the following selection in sequence in the Service mode: Copier > Option > Rady > TR-SP-C1~DK and then set TR-SP-C1-DK at 2 (Intermediate paper mode. This mode can be sct for cach casscttc) ©) Make the following selection in sequence in the Service mode Copier > Adjust > VCONT > OHP-OFST at +50. LL Page 6 of 7TP03 061.pdt (04-08-03 Preventing Trail ge Voids: Trail Edge Voids can possibly be caused be migrating metal filings from the Developer Drive Assembly. It has been determined tat the shaft that dhives the developer drive geat is becoming wou in the area indicated in the image below. When this occurs, metallic filings will accumulate in the area indicated and begin to fall into the Transfer / Separation Corona Assembly and cause Trail Edge Voids Shaft Area of Accumulation AC Line Voluiges (lmageRUNNER 8500 / 105): Check the AC Line Voltage. The specification is 208VAC +/- 10% (187.2VAC ~ 228.8VAC). If the voltage fluctuation is more than 10%, it can affect Copy Quality. Canon U.S.A. Inc. cannot guaranty copy quality if the AC Line Voltage is not within operating specification Page 7 of 7Canon oe ee ee MODELS AFFECTED / SERIAL NUMBERS AFFECTED: imageRUNNER 105/8500/85/7200 SUBJECT: Troubleshooting F069 Issues GENERAL: If an F060 issue should occur in the field, certain areas should be checked to prevent this occurrence DETAILS: Fuser Assembly: "The Collar may be placed in the wrong place or not installed at all. + With the Collar missing and/or installed incorrectly, the Upper Fuser Roller will be positioned too far forward and push up against the Bearing causing fiction and produce metal shavings. [See pages 2 of 4 and 3 of 4] HVT Assembly. "When the Transport Red is pushed into the machine and the I ever is lifted to lock the Transfer/Separation Corona into place, the Contact on the HVT may spread after awhile causing poor contact and start to are. [See page 2 of 4] OTHER MEASURES TO CHECK: ‘SP-Mode: Turns ON/OFF the separation output correction mechanism (01 Standard Mode (defanlt) 1 = Low Voltage Mode Transfer/Separation Corona Lock Bracket: Check for side-to-side movement of the Transfer/Separation Corona Accembly caused hy the Lock Plate bracket heing twisted Reform it Clockwise to produce a smug fit which prevents the Transfer/Separation Corona from moving Side to Side ‘Movement Raform bracket to prevent movement “TH TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S A. AND IS CONFIDENTIAL INFORMATION TO BE RETAINED FOR REFERENCE PURPOSES TOHOLD IT HARMLESS AGAINST ANY CLABH ARISING BY REASON OF THE POSSESSION OR USE THEREOF ITS UNAUTHORIZED USE I PROMEITED For adtonal technical information. please visit the Ganon Systems and Techical Support Division website at: Paze lord ‘wiv support cusacanon.com. You can also call the Technical Support Cente at 1-800528-2620 or contact your Regional Support orice Page |Canon Leia) ee ee pe ‘Transfer/Separation Terminal’ The terminal on the Transfer/Separation Assembly has been modified to prevent cracking which in turn can cause arcing Modified Transfer Separation Corona Assembly: = imageRUNNER 8500 UL MNE00001 and Higher = imageRUNNER 85 UL MNFO00001 and Higher = imageRUNNER 7200 UL MNG00001 and higher = imageRUNNER 105 UL MPT03262 and Higher Fuser Assembly Collar should bo Collar is installed in With Collar in wrong place or missing, the inetalled after bearing wrong Plas. Upper Fuser Rollor will bo placed too forward causing friction between the Upper Fuser Roller and Bearing producing metal shavings. ‘The Contact Ilas spread causing poor contact, Above: Left side is Poor Contact & Right side is good contact Page ? of 4Canon Leia) ee ee pe MEASURES: Fuser Assembly’ Corrections should he made in your Service Manual and Parts Catalog to prevent mistakes in reassembling the Fuser inthe field, See the diagrams below: @ @ 09 0 >" a Rear le showing incorrect components on Left and correct on the Right ™ Incorrect Correct Front Side showing incorrect components on Left and correct on the Right IRRS00/7900 Service Manual FYR-13H3-010, Page 9-164 iR10S Service Manual FY8-13HP-000, Page 2-123 & 2-124 TS Page 3 of 4Canon Leia) ee ee pe FIGURE 810 Fmaassensrve) q Bushing is on wrong side where / Hearing should be mstalled first, a mn // There are two [2] Ring. Ring Clip is placed on both sides of item #22 S, a LA Ps PINES RL : ore mean exo Hm asendy ean gan e104 pmate cham: MNO a imageRUNNER 105/8500/7200 Parts Catalogs arc incorrect. Figure above shows corrections made. Page 4 of 4weer” Canon CTP NO. | —Ra05-1004 . Menace = = sere DATE: 02-11-02 ~~ 3 ‘HHS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U'S A AND IS CONFIDENTIAL INFORMATION TO BE RETANED FOR REFERENCE PURPOSES IY 1H: AUIHORIZED DEALER WITH 1MHOM SERVICE AGREEMENTS HAVE ULEN ENIERED IO, USER AGHLES 10 INDEMIUFY CANON USA, INC. AND MONFI S AFFFCTFN/ SFRIAI NIIMRFRS AFFFCTFN: MPT00238 and later SUBJECT: nent of Toner Collectin Efficiemey of the Pre-Tramsf Corona Assembly for Preventing Tor SITUATIO! Toner that is collected at the pre-transfer corona assembly may sometimes spill off and soil the image of copies. To prevent this, the toner collecting efficiency of the pre-transfer corona assembly is improved. DETAILS: Soiling on the image. Toner scraped at the pre-transfer corona assembly spills off failing to enter the depth of the toner collector. UPGRADING PROCEDURE: To improve toner collecting efficiency of the pre-transfer corona assembly, the material of the Pre-Transfer Scraper Mount, Scraper Retaining Plate, the 5 screws that fasten the plate, and the Post Lid (not to be set up as a service pant) 18 changed to statnless steel Prowairseaper Pst lid (Not assigned as service part) —— Truss head machine serew (XB1-2300-402 x 5) Pre-transfer corona assembly (G6-8740-000) Page | of 2 For adaltional technical information, please Visit the Canon Systems and Technical Support Division website al, www.supporl.cusa.canon.com You can alzo call the Technical Support Center at 1-800-528-2030 or contact your Regional Support Office1 - 1R105- 1004 Ue EL Teti0e Servicing Work: _ If tho doseribod eymptom is observed, roplaco tho pro transfor corona agsombly with the modified one. Service Parts: No. Description Part number | PC. 1 [Old] PRE-TRANSFER CORONA ASSEMBLY | FG6-7424-000 | __ 570 Ne | PRE-TRANSFER CORONA ASSEMBLY | FG6-8740-000 2 [Old] MOUNT PRE-IRANSFERSCRAPER | FF6-1051-000 Ne | MOUNT PRE-TRANSFER SCRAPER | FF6-1860.000 S| Uta] PLATE, SCRAPER RETAINING FBS-9354-000 Ne | PLATE, SCRAPER RETAINING FB6 4081 000 4 [Old] SCREW, MACH. TRUSS HEAD, Maxt_| XBI-2300-407 Ne [ screw, MACH. TRUSS HEAD, Mins | x181-2300-H02 Affected Machines: MPT00238 and later LL Page 2 of 2Canon oe oe MODELS AFFECTED / SERIAL NUMBERS AFFECTED: imageRUNNER 105/8500/85/7200 SUBJECT: Replacement Method for the 192 MR SDRAM Module GENERAL: For manufacturing reasons. one (1) 192 MB SDRAM module is now used in place of the two (2) SDRAM. modules of 128 MR and 64 MR. As the 192 MR SDRAM will not be setup as a service replacement part, this publication will detail its replacement method in the field, DETAILS: When replacing the 192 MB SDRAM module on the Main Controller PCB because of a memory failure, make certain to replace it with the two (2) service replacement part SDRAM modules of 128 MB and 64 MB, ‘The label attached (w the 192 MB SDRAM module has 4 not ion on it (see tive figure below). Factory Part Service Replacement Parts 102MB Label Thee vicina Wi ale ‘ioe ea es Jemenseen ee AFFECTED MACHINES: ‘To be announced at a later date ‘TH TECHNIAAL PUBLICATION IS THE PROPERTY OF CANON USA AND IS CONFIDENTIAL INFORMATION TO BE RETAINED FOR REFERENCE PURPOSES TOHOLD IT HARMLESS AGAINST ANY CLABH ARISING BY REASON OF THE POSSESSION OR USE THEREOF ITS UNAUTHORIZED USE I PROMEITED For adtonal technical information. please visit the Ganon Systems and Techical Support Division website at: Page lof 1 ‘wiv support cusacanon.com. You can also call the Technical Support Cente at 1-800528-2620 or contact your Regional Support orice Page |oe Canon CTPNO. -~7Rea05-T003 am TECHNICAL PUBLICATION ‘HHS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U'S A AND IS CONFIDENTIAL INFORMATION TO BE RETANED FOR REFERENCE PURPOSES IY 1H: AUIHORIZED DEALER WITH 1MHOM SERVICE AGREEMENTS HAVE ULEN ENIERED IO, USER AGHLES 10 INDEMIUFY CANON USA, INC. AND MONFI S AFFFCTFN/ SFRIAI NIIMRFRS AFFFCTFN: imageRUNNER 105 / Serial Numbers Not Available at this Time SUBJECT: Modification to the Procedure for Adjusting the Left/Right Image Margin in the Casserte GENERAI This Technical Publication informs the field that the side registration adjustment screws (FB3-9358) in the cassette have been eliminated on all newly manufactured machines, As a result, the procedure of adjusting the leftright image margin in the cassette has been changed. Before adjusting the left/right image margin in the cassette, check for the presence of the side registration adjustment screws. If the screws are present, refer to the Service Manual for the adjustment procedure. If they are abscnt, continue with the procedure below. Procedure: 1) Draw out the cassette. 2) Remava twa serewe from the cassette front ever and remove the cover. Note: The shape of the cassette front cover varies by model. Screws Cassette front cover Fage | of Z For addtional technical information, please Visit the Canon Systoms and Technical Support Division wobsile al: www.supporl.cusa.canon.com You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Suppert Office— 1R105-1003 Ue EL Henn 3) Lift the cassette to remove it from the main unit. Cassette 4) Loosen the fastening screws on the side registration adjustment plates on the left and right sides of the cassette. 5) Watch the scales and slide the side registration adjustment plates to adjust margins. Side registration adjustment plates Fastening serewss 6) After adjustment, register “the paper width basic value” referring to the Service Manual. I Page 2 of 2Canon ea ee ee MODELS AFFECTED / SERIAL NUMBERS AFFECTED: imageRUNNER 105: MPT00001 ~ MPT03035 SUBJECT: To address the symptom of Cleaning Blade Lines, the DC Controller PCB Firmware has been Updated to Version 3.01 GENERAL: The DC Cunuuller (CON) Finware for the imayeRUNNER 105 has beew updated ty veisivn 3.01. This revision includes a modification to turn on the Drum Heater in Single-Sided Copy Mode. Previously, this, did not occur. Turning on the Drum Heater in single-sided copy mode works to increase the drum temperature and make the Cleaning Blade softer and subtler. This will ensure that the Cleaning Blade wi maintain proper contact with the drum and provide adequate cleaning. Please refer to the remainder of thie, ‘Technical Publication for important details regarding the changes. SERVICING: Since the DIMM slot on the DC Controller PCB is not flashable, a data file will not be posted on the Canon e-Support web site for this upgrade. In order to upgrade the DCON firmware on the imageRUNNER 105, the DIMM must be replaced Ihe updated DIMM ('GO-8999-50) must be purchased through the Canon Parts Urder Desk. 10 help facilitate this upgrade, Canon U.S.A., Inc. created a DIMM recycling program (exactly the same as 1R5000/6000-TOOR and 1R5000/6000-T015)) wherehy the dealer purchases the updated DIMM, and if the dealer returns the old DIMM in the original black anti static bag and the original replacement parts box along, with a properly coimpleted “Green” wauranty lay, dey will 1eceive full credit for dhe purchase, The returned DIMMs will then be updated to the newest version and recycled back into parts stock Recycling Notes: + DIMMs that are physically damaged or that are not returned in the original black anti-static bag and he original replacement part box will not be accepted for credit, DIMMs that are returned without a “Green” warranty tag will also not be accepted for credit © DIMMs must be returned tu Can U.S.A, Inv. within 30 days of purehase tu recive Weil Service Notes: © When updating the DCON to version 3.01, you must replace the Drum Cleaning Blade (FA9-3878-000) to ensure proper cleaning. © When replacing or rotating the Cleaning Blade, you must ensure proper cleaning blade orientation (see Technical Publication TP02 006.pdf) © Polish the Drum as described in dhe Service Manual in Maintenance and Inspection Chapter 5 (every 500K) using Alcohol and Drum Cleaning Powder CK-0429, “TH TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S A. AND IS CONFIDENTIAL INFORMATION TO BE RETAINED FOR REFERENCE PURPOSES TOHOLD IT HARMLESS AGAINST ANY CLABH ARISING BY REASON OF THE POSSESSION OR USE THEREOF ITS UNAUTHORIZED USE I PROMEITED For adtonal technical information. please visit the Ganon Systems and Techical Support Division website at: Paze 1 of2 ‘wiv support.cusacanor.com. You can also call the Technical Support Cente at 1-800828-2630 or contact your Regional Supportomnce Page 1 of 2Can on De Pusuiearion ‘e-Support Filename | __TP02 O13.pdf_ Update Histor Date! 10-30-02 Ver. No. Description Ver.3.01 Change in sequence of the Drum Heater. Details: ‘Changes Made When Upgrading the DC-Controller to v3.01 Ne tem Deca |_| Change in the sequence ofthe drum heater, {(Comrection for cleaning filure.) When the amount of moisture isin the range of pkg from Ag/kg absolutely, the rum heater control was always OFF Fortis reason. cleaning filure ean occur during the period of low temperature. [After change} nay the drum hoster sornman Service Parts: Inter- No. Description Part Number | change- ability 1 ‘Old | DIMM ASSEMBLY FG6-8599-020 14 en] DIMMASSEMBLY roam] Ff Page ? of ?Canon ssonaiamel TE pat MODELS AFFECTED / SERIAL NUMBERS AFFECTED: imageRUNNER 105: All Serial Numbers, SUBJECT: Correstion of an Error in the Ina as to the Available Loca truction Manual Reference Guide nis (o Loud Tracing Paper GENERAL: This publication is to inform the field of an error made in the Instruction Manual Reference Guide. DETAILS: Chapter 1, “Before You Stat Using This Machine” /“Available Paper Stock” Current notation: Available Loading Place (Paper Set Place) Paper Type | Paper Drawerl,2 | Paper Drawer3.4 ] Stack Bypass | Paper Deck Tracing Paper oO oO oO o Coneuted nvtation Available Loading Place (Paper Set Place) Paper Type | Paper Drawerl.2 | Paper Drawer3.4 | Stack Bypass | Paper Deck ‘Tracing Paper x x [o} x SERVICE: Please explain to your end users that to utilize tracing paper. they must load the tracing paper in the stack bypass. This is because there is possibility of paper jams and poor image quality if they use other paper sources to feed tracing paper (Paper Drawer 1.2, Paper Drawer 3.4 and/or the Paper Deck). In addition, on the control panel (see note), itis possible to set up the other paper sources for tracing paper. Please explain to your end users that they should not use these settings on the control panel NOTE (Do Not Use): Additional Functions~Common Settings: Sercen 2 of 4 - Store Paper Type, Select the Draw>Special Paper Types: Tracing Paper. This button will not be available in the future for Paper Draw 1.2. Paper Draw 3.4 and the Paper Deck Software is to be modified so other paper sources cannot be used for tracing paper. When these software modifications arc made, Canon U.S.A., Inc. will inform the field. “TH TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S A. AND IS CONFIDENTIAL INFORMATION TO BE RETAINED FOR REFERENCE PURPOSES TOHOLD IT HARMLESS AGAINST ANY CLABH ARISING BY REASON OF THE POSSESSION OR USE THEREOF ITS UNAUTHORIZED USE I PROMEITED For adtonal technical information. please visit the Ganon Systems and Techical Support Division website at: Page lof 1 ‘wiv support cusacanon.com. You can also call the Technical Support Cente at 1-800528-2620 or contact your Regional Support orice Page |Can on CTP NO. ~7Rt05-TO02 UW ge ‘THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U'S A AND S CONFIDENTIAL INFORMATION TO BE RETANED FOR REFERENCE PURPOSES IBY 1H: AUIHOMIZED DEALLH WITH YIHOM SERVICE AGHELMNIS HAVE ULEN ENIEHED NI, USLH AGHUES 10 INDEMIUFY CANON USA, INC. AND MONFIS AFFFCTFN /SFRIAI NIIMRFRS AFFFCTFD: All imageRUNNER 105 Machines SUBJECT: Enabling Sheet Insertion for the Document Insertion Unit-B1 within a Job Stream GENERA\ The standard mode of operation for the Document Insertion Unit-B1 is Cover Insertion mode only. As the default setting, this mode only allows for the insertion of front and back document covers. To enable insertion of documents within a job stream, it is necessary 10 change a setting in Service Mode. To enable this function, access the Service Mode, Copier > Options > User > INS-C/S, and set it to “1”. age 1 ot | For additonal technical information, please viet the Canon Systems and Technical Support Division websile al: www supporl.cusu.canon.com You can also call the Technical Support Center at 1-800-528-2880 or contact your Regional Support Office