eMachine 355 Series Service Guide PRINTED IN TAIWANRevision History Please refer to the table below for the updates made t Copyright Copyright © 2011 by eMachines Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of eMachines Incorporated Disclaimer The information in this guide is subject to change without note. Acer Incorporated makes no representations or warranties, elther expressed or implied, with respect to the contents hereo! and specifically disclaims any warranties of merchiantabilty or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or icensed "as is". Should the programs prove defective folowing their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost ofall necessary servicing, repair, and any incidental or consequential damages resuting from any defect in the software. ‘eMachines is a registered trademark of eMachines Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks andior rogistored tradomarks oftheir respective holders.Conventions The following conventions are used in this manual: ‘SCREEN MESSAGES NOTE Denotes actual messages thal ‘appear on screen. Gives bits and pieces of additional Information related to the current topic. WARNING ‘Alerts you to any damage that might result trom doing or not doing specific actions. CAUTION IMPORTANT NOTE: This symbol where placed in the Service Guide designates a component that should be recycled ‘Gives precautionary measures to avoid possible hardware or software probiems. Rominds you to do specific actions rolovant to the accomplishment of procedures. according to the local regulations.Preface Before using this information and the product it supports, please read the follwing general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for eMachine's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (¢.g. add-on card, modem, or extra momory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnelichannel to provide you with further technical detail 2, Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. I, for whatever reason, a part number change is made, it wil rot be noted in the printed Service Guide, For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part aumber code to those given in the FRU list ofthis printed Service Guide. You MUST use the list provided by your ragional Acer office to order FRU parts for repair and sorvico of customer machin.Table of Contents ystem Specifications Features System Block Diagram DDR2 DDR3 Your Notebook Tour . Top View. . Closed Front View. Rear View Lett View... Right View Bottom and Rear View Touchpad Basics, Using the Keyboard vee Lock Keys and Embedded Numeric Keypad Windows Keys Hot Keys Using the communication key Special Key Hardware Specifications and Configurations System Utilities. BIOS Setup Utility Navigating the BIOS Utility Information Main Security Boot Exit BIOS Flash Utility . . DOS Flash Utility WinFlash Utility... wee Remove HDD/BIOS Password Utilities Miscellaneous Utilities. Machine Disassembly and Replacement . Disassembly Requirements General Information Pre-disassembly Instructions . Disassembly Process External Module Disassembly Process External Modules Disassembly Flowchart Removing the Battery Pack Removing the SD Dummy Card Removing the 3G Card Removing the Keyboard Removing the Lower Door Removing the DIMM Module Removing the HDD Module Removing the 3G Module Removing the WLAN Module Main Unit Disassembly Process Main Unit Disassembly Flowchart Removing the Upper CoverTable of Contents SSR Removing the LED Board 5 Removing the Bluetooth Module. ceteeeeeees : ci 76 Removing the RTC Battery 78 Removing the Speaker Module. 79 Removing the Mainboard .. - : : me 81 Removing tne Thermal Module 86 Removing the LCD Module. 88 LCD Module Disassembly Process 91 LCD Module Disassembly Flowchart st Removing the LCD Bezel .. - : : renee 92 Removing the Camera Module 94 Removing the LCD Panel 95 Removing the Microphone Module : we 98 Removing the LCD Brackets. 99 Removing the 3G and WLAN Antennas 100 LCD Module Reassembly Procedure . weet e eee eee 102 Replacing the 3G and WLAN Antennas 102 Replacing the LCD Brackets 105 Replacing Microphone Module 106 Repiacing the LVDS Cable 108 Repiacing the CCD Module 110 Replacing the LCD Bezel 11 Main Module Reassembly Procedure: 113 Replacing the LCD Module. . - cee ieeees 113 Replacing the Thermal Module 116 Replacing the Mainboard 118 Replacing the Speakers... - we me 123 Replacing the RTC Battery 124 Repiacing the Bluetooth Module 125 Replacing the LED Board - we - we 126 Replacing the Button Board 127 Replacing the Upper Cover. 129 Replacing the WLAN Module cette ne . 132 Replacing the 3G Module 134 Replacing the HDD Module 136 Replacing the DIMM Module. . cee eeeee 139 Replacing the Lower Cover. 140 Replacing the Keyboard 141 Replacing the 8G Card : : : vec 142 Replacing the SD Dummy Card 143 Repiacing the Battery 144 Troubleshooting... . wae oe wee 145, Common Problems cote eeeeeeeeeeeeeeeenes ceeeeee Power On Issue 146 No Display Issue 147 Random Loss of BIOS Settings 148 LOD Failure 149 Built-In Keyboard Failure 150 TouchPad Failure 151 Internal Speaker Failure 151 Internal Microphone Failure 153 HDD Not Operating Correctly 154 USB Failure 155 vlTable of Contents SSH TES 3G Function Failure 157 Cosmetic Failure 158 Thermal Unit Failure 159 External Mouse Failure. 160 Other Failures 160 Intermittent Problems 161 Undetermined Problems feeb e eee e eee ee ee ee eee ee een es 161 Post Codes 162 Sec 162 Memory: 162 BDS & Specific action: 163 Each PEIM entry point used in 80_PORT. 164 Each Driver entry point used in 80_PORT 164 Each SmmDriver entry point used in 80_PORT 167 Jumper and Connector Locations ............0.62 eee e eee 169 Mainboard Top View ........ 169 Clearing Password Check and BIOS Recovery .... sete eeeeeee eee ATA Clearing Password Check. 171 BIOS Recovery by Crisis Disk 172 FRU (Field Replaceable Unit) List................2000000052.175 Main Assembly 176 Logic Lower Assembly 17 Logic Upper Assembly 178 LCD Assembly 173 Model Definition and Configuration ................0eeeeeee 189 eMachines 355 189 Test Compatible Components .............-00:c eee eeeeeeee 201 Online Support Information. ............666 6c eee eee eee ee 205 vilTable of Contents vuSystem Specifications Features Below is a brief summary of the computer's many features: Operating System ‘¢ Genuine Windows® 7 Home Basic 32-bit (China only) ‘© Genuine Windows® 7 Starter CPU and chipset ‘* Intel® Atom™ procossor NSSOINS70 (1 MB L2 cache, 1.50/1.66 GHz, DDR3 667 MHz, 8.5 W) '* Intel® Atom™ processor N455/N475 (512 KB L2 cache, 1.66/1.83 GHz, DDR3 667 MHz, 6.5 W) '¢ Mobile Inte(® NM10 Express Chipset Memory «Single-channel DDRS SDRAM support with one sODIMM module ‘© Upto 1 GB of DDRS system memory (for Windows® 7 Starter for small notebook PCs) ‘© Upto 2 GB of DDRS system memory (for other operating systems) Graphics ‘* Intel® Graphics Media Accelerator 3150 (Inte! GMA 3150), with 64 MB of dedicated system memory, ‘supporting Microsott® DirectX® 9 «Dua independent caplay support «162 mon colors «External esouton /otesh rate + VGA port upto 1600 x 90: 60 He + MPEG-2/0V0 decoding Color options © Black Display ‘¢ 10.1" SD 1024 x 600 (WSVGA) pixel resolution, high-brightness (200-nit) LED-backit TFT LCD. ‘© Mercury fee, environment friendly Chapter 1 1Storage subsystem Hard disk drive © 160'250 Ge Multi-in-1 card reader, supporting ‘© Secure Digital™ (SD) Card, MultiMediaCard™ (MMC) Storage cards with adapter: miniSD™, microSD™ Webcam Video conferencing solution1, featuring: ‘© Webcam with 640 x 480 resolution ‘© Microphone Wireless and networking WLAN + 802.11bigin WEF CERTIFIED™ #-802.11big WiFi CERTIFIED™ (avaiable ony in Russia, Pakistan, Ukraine) WPAN '* Bluetooth” 3.0+HS. ‘* Bluetooth® 2.0+EDR wwan ‘© UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE at 850/900/1800/1900 MHz, upgradable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA (for 3G model} LAN ‘© Fast Ethernet Audio ‘* High-definition audio support ‘© Built.in mono speaker ‘© MS-Sound compatible ‘© Built-in digital microphone Dimensions and weight Dimensions © 258.5 (W) x 185 (D) x 24 (H) mm (10.17 x 7.28 x 0.95 inches) Welgnt © 1.25 kg (2.76 Ibs.) with 6-cell battery pack Privacy control + BIOS user, supervisor, HDD passwords «Kensington lock sot 2 Chapter 1Power adapter and battery '* Product Safely Electric Appliance and Materials (PSE) certified for battery pack Power adapter ‘¢ 2-pin 40 W eMachines MiniGo AC adapter: * 98.2 (W) x 32.2 (D) x 42.5 (H) mm (3.66 x 1.26 x 1.67 inches) ‘#180 g (0.39 Ibs.)2 with 250 cm DC cable Battery ‘¢ 48 Wh 4400 mAh 6-cell Li-ion battery pack © Battery life: 8 hours ‘* 24 Wh 2200 mAh 3-cell Li-ion battery pack © Battery lfe: 4 hours Input and control Keyboard ‘© 84:/85-/88-Key eMachines FineTip keyboard, 93% full-size keyboard, with international language support Touchpad ‘© Mult-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Input and output © Multin-t card reader '* Three USB 2.0 ports ‘© Extemal display (VGA) port ‘¢ Headphone/speaker jack ‘¢ Microphone-in jack. ‘© Ethemet (Ru-45) port ‘© DC-in jack for AC adapter Options and accessories In-box: ‘© Protective bag ‘© 6-cell Lrion battery pack Optional: © 1GB/2 GB DDRS 1066 MHz soDIMM module © 6-coll Liion battery pack ‘© 2.pin 40 W eMachines MiniGo AC adapter © External USB HDD © External USB ODD Chapter 1Software Productivity + eMachines Powor Managomont eMachines Recovery Management ‘Adobe® Flash® Player 10.1 '* Adobe® Reader® 9.1 + AUPEO! (US only) + Bing™ Bar + Miccosot Office 2010 preloaded (purchase a product key to activate) '* Microsoft® Office Starter 2010 © New York Times Reader (US only) + Norton™! Online Backup + NOOK for PC Security + Norton internet Securty™ 2011 Gaming ‘© WildTangent® (except China, Japan, Hong Kong, Korea) Communication and ISP + Microsot! Siverght™ + Skypo™ + Windows Live™ Essentials Web links and utties + eMachines Accessory Store (Belglum, France, Germany, tly, Netherlands, Spain, Sweden, UK only) # eMachines identty Card + eMachines Registration eMachines Updater + eBay® shorteut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UX, US ony) Netflix shortcut! (US only) © Customized Internet Explorer Eco compliance * ENERGY STAR® + WEEE + RoHS © Mercury free 4 Chapter 1System Block Diagram DDR2 T__s=__| 7 mae eomever [woxp—om_] te * ss stew [tere KE rence | 7S foal 107100 beret] I I rai Coe 7m | ENEKBC Lov ! I | oo Chapter 1DDR3 ora an fol 4 Chapter 1Your Notebook Tour Top View 9 8 6S +_| Microphone Interal microphone for sound recording 2 | Display screen ‘iso called Liquid Crystal Display (LCD) displays computer output (contiguraton may vaty by mode 3 | Powor button Indicator “Turns the computor on and oft. Keyboard For entering data into your computer Touchpad “ouct:-senslve pointing device which functions lke a computer mouse. 6 | Status incicators Light Emiting Diodes (LED) that light up to show the status ofthe computor’ functions and components 7 | Glick butons (ef and right) “Tho let and right butions function ko the let and right mouse buttons @ | Palmest Comfortable support area for your hands when you use the computer 9 _| Integrated webcam Web camera for video communication Note: The front panel indicators are visible even when the computer cover is closed. Chapter 1Closed Front View +: Light-Emitting Diodes (LED) that ight up to FH show the status of the computer's tunctions and components Battery indicator [B_| Iieates tno computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Power indicator HDD indicator indicates when the hard disk drive is active, ‘Communication (by) | sess te sans of / WF communion, indicator {Blue ight on Orange Highton | Not it | 3Gon/WiFion | SGott/ WeFIon | 3G oft/ WiFi oft 3G on / Wi off Rear View 1 Battery bay Houses computer's battery pack Left View 1 2 3 DC-in jack Connects to an AC adapter. Connects to a display device (e.g., external monitor, LCD projector Connects to USB 2.0 devices (¢.g., USB mouse, USB. camera). 2 External display (VGA) port 3 USB2.0port 8 Chapter 1Right View port 1 1 Bivare cars| HUM | Accent Secure Digtal (SD), MuttedaCar (NC) reader Note: Push to remove/nsal the card. Only one card can operate at any given te, 2 Headphone! Connects to no-out audio devices (o.g., speakers speakorino out | GQ | headohones Jack Microphone-in sg | Aecopts inputs tom extemal microphones jack o 3 USS20por | saay | Connects to USB 20 devices (og, USB mouse) 4 Kensington lock Connects to a Kensington-compatibe computer securiy slot B | ocx 5 | Eimer 48) |g | Connects oan Etoret OD based network Chapter 1Bottom and Rear View 1 Ventilation sits Enables the compute to stay cool, even after prolonged andor cooing use. fan Note: Do not cover or oosiretthe opening ofthe fan. 2 Batteryrelease | ga, _ | Releases the battery for removal a laton 3 3G SIM card sit ‘Acoepls @ 3G SIM card for 3G connectivity (only for certain models) 4 Batory bay Houses the computer's battery pack | 5 Battery lock Ba __| 024s tho battery in poston 6 Speaker Emits audio from your computer. ] 10 Chapter 1Touchpad Basics ‘The following items show you how to use the TouchPad: | : + Move your finger ares the TouchPad (to move the cursor, + Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and ‘execution functions. These two buttons are similar to the left and right buttons on a mouse. ‘Tapping on the TouchPad is the same as cicking the loft button. Execute “Tap twice (atthe same speed | Quickly click twice. ‘as double-clicking a mouse button. Select ‘Tap once, Glick once. Drag ‘Tap twice (at the same speed | Click and hold, then use. ‘as double-clicking amouse | fingor on the TouchPad to button); rest your finger on drag the cursor. the TouchPad on the second tap and drag the cursor. ‘Access lick once. context menu Note: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not Increase the TouchPad's responsiveness, Chapter 1 "Using the Keyboard The eMachines 355 has a close-to-ful-sized keyboard and an embedded numeric keypad, separate cursor, lock, tunction and special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off Caps Lock | When Caps Locks on ll alphabetic characters typed are in uppercase Num Lock When Num Locks on, the embedded keypad is in numeric mode. The keys + function as a calculator (complete with the arithmetic operators *, and /), Use this mode witen you need to do a lot of numeric data entry. A better | solution would be to connect an external keypad. Soroll Lack + | When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with ‘some applications. The embedded numeric keypad functions like a desktop numeric keypad. It's indicated by small characters located on the upper right comer of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Number keys on Type numbers in a normal manner. ‘embedded keypad Main keyboard keys Hold while typing letters on | Type the letters in a normal embedded keypad. manner. 12 Chapter 1Windows Keys The keyboard has two keys that perform Windows-specific fun ions. B Chapter 1 Windows key Application key Pressed alone, this key has the same effect as clicking on the Windows Start button; itlaunches the Start menu, It can also be used with other keys to provide a variety of functions: <8)» Open or close the Start menu <8)» + : Display the desktop <8 s 4 t Open Windows Explore : Search fra file or folder + + : Open the Run dialog box ) > + To: Cycle through programs on the taskoar > + : Open Ease of Access Center > + : Open Windows Mobility Center + : Display the System Properties dialog box <@) > + + : Cycle through programs on the taskbar by using Windows Flip 3 D + + <8 > 4 + <'@ » + : Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows 7, some shortcuts may not function as described. This key has the same effect as clicking the right mouse button; it opens the application's context menu. 13,Hot Keys The computer employs hotkeys or key combinations to access most of the computers controls lke screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. + ‘Communication key Enablesidisables the computer's communica tion devices. (Communication devices may vary by configuration. + + + + + + 2 le ze | sien Display toggle om ‘Sereen blank TouchPad toggle eM ‘Speaker toggle Num Lock Puts the computer in Sleep mode. ‘Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key fo return, ‘Turns the internal TouchPad on and oft. Turns the speakers on and off |When Num Lock is on, the embedded keypad In numeric mode. The keys function as a calcu- lator (complete with the arithmetic operators +, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution ‘would be to connect an external keypad, + only for certain mode's. ‘Soroli Lock When Scrall Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scrall Lock does not work with some applications. Fis + + <4> 4 Brightness up Brightness down Volume up Bes Increases the screen brightness. Decreases the screen brightness. Increases the sound volume. Chapter 1 + <¥> | ®) Volume down Decreases the sound volume. Chapter 1 15Using the communication key Here you can enable and disable the various wireless connectivity devices on your computer Press + to bring up the Launch Manager window panel. ‘A Tod toggle indicates the dovice is oft. Click On to enable wiroless/3G/Bluctooth connection. Click Of to disable connection. Note: Communication devices may vary by model. Special Key You can locate the Euro symbol and the US dollar sign atthe upper-center andlor bottomight of your keyboard The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the key atthe upper-center ofthe keyboard NOTE: Some fonts and software do not support the Euro symbol The US dollar sign 1. Open a text editor or word processor. 2. Hold and then press the <4> key at the upper-center of the keyboard, Note: This function vaties according to the language settings. Chapter 1Hardware Specifications and Configurations CPU type: Intel® Atom (N455, N475,N550) Processor CPU package Micro-FCBGA packaging technologies Core Logie + Intel NMI10 Express chipset + Tiger Poiat(NM10 Express chipset) + Ondle 5128, Sway L2 cache + On die 2°512.48, 8-way L2 cache(N550) Chipset + Tiger Point Chipset (NM10) + ENE K8926 for Keyboard Controller, Battery management Unit, and RTC + Realtek ALC272X-GR for High Definition Audio Codec. + Atheros AR8152 for 10/100 LAN +_ENE UB6252 card reader support SD.MMC Processor Specifications Na50 | 1.66 | 1 667 MHz 45——~«|«STKB | Micro o8v- KC.ANB Ghz am Foscas | 1.100V 01.450 Nass | 1.66 | 4 667 MHz | 45——|«S12KB | Micro ov. KC.ANB Ghz am FOBGAS 1.175V 01.455 avs | 4a | 4 667 MHz | 45——|«S12KB | Micro ov. KC.ANB GHz am FCBGAS 1.175V 01.475 NSO | 1.5 2 667MHz 45 «2512——| ‘Micro ov. KC.ANB Ghz am | kB FCBGAa 1.175V 01.550 Chapter 118 CPU Fan True Value Table 50 4700 26 54 5200 23 57 5500 31 35 5200 29 53 5200 29 60 5500 31 ‘© Throttling 50%: On-95°C; OFF=80°C ‘© OS shut down at100°C; KW shut down at 90°C 50 4600 26 54 5400, 29 87 5800 31 6 ‘5400 29 53 ‘5400 29 60 ‘5800 31 ‘© Throttiing 50%: On=95°C; OFF=80°C ‘#08 shut down at100°C; H/W shut down at 90°C 5 4600 26 40 ‘5400 29 45 ‘5800 a ‘© Throtting 50%: On=95°C; OFF=80°C ‘© OS shut down at 100°C; HiW shut down at 90°C ‘System Memory (DDR2) Memory controller Memory size ‘Supports DIMM Speed. 1GB/2GB DDR? RAM (Note: 2G8 DDR2 not available for al ‘operating systems) DIMM socket number size ‘Supports memory size per 2cB socket ‘Supports maximum memory 2B ‘Supports DIMM type DDR II 667Mhz SDRAM memory interface design Supports DIMM Speed 667Mhz SDRAM ‘Support DIMM voltage 1.8V ‘Supports DIMM package ‘One socket 200-pin Chapter 1‘System Memory (DDR3) Memory controller Buitin size Memory size 1GB/2GB DDAS RAM (if 2Gb die supports available) DIMM socket number 1 ‘Supports memory size per 2GB socket ‘Supports maximum memory 2cB ‘Supports DIMM type DOR ll 667Mhz SDRAM memory interface design ‘Supports DIMM Speed 667Mhz SDRAM ‘Support DIMM voltage 15V ‘Supports DIMM package ‘One socket 204-pin Video interface Chipsot Built-in Intol® GMA 3150 Package FCBGAS5S Interface Lvbs / CRT. ‘Supports ZV (Zoomed Video) port Compatioiity ‘Sampling rate 60H2 Internal microphone Yes Internal speaker / quantity Yes /2 ¢ | g Chipset in InteX® GMA 8150 Memory size (64 MB dedicated memory Interface DDRII Chapter 1 19Bios BIOS vendor InsydeH20 BIOS Version 1.00 for DDR2 SKU; V3.00 for DDAS SKU BIOS ROM typo Flash BIOS ROM size 2MB Features + Support ISiPP + Support eMachines UI + Support muit-boot + Suspend to RAM (S3)Disk (S4) + Various hot-keys for system control + Support SMBUS 2.0, PCI2.3, + ACP1S.0 compliance with intel Speed Step Support C1. C2, 3, C4 and $3, $4 for mobile CPU + DMlutity for BIOS serial number conigurable/asset tag + Support PXE: + Support Y2K solution + Support Win Flash Wake on LAN from $3 + Wake on LAN from S4 in AC mode + System information LAN Interface LAN Chipset ‘ARS152L_ LAN connector type 45 LAN connector location Right Side Features + Integrated 10/100 BASE-T transceiver + PCI Bus Interface + Supports PCI Rev v2.3 at 33MHz + 2avallable PCI REQ/GNT pairs. Support for 64-bit ‘addressing on PCI using DAC protocol + Power Management Logic + Supports ACPI3.0 + ACPI-defined power states (C1, $1, S3-S5 for Netbook) + Wake on LAN support compliant with ACPI 3.0 Chapter 1Keyboard Controller Type New eMachines flat keyboard Total numer of keypads 84-US/85-UK keys ‘Windows logo koy Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yos Features + 2.04/- 3mm full stoke keys: + Phantom key auto detect + Overlay numeric keypad + Support independent padnipgup/pgup/home/end koys + Support reverse T cursor koys. + Factory configurable different languages by OEM ‘customer Wireless Module 802.11big/Draft-N Manufacturer ‘Atheros, Broadcom, RTL ‘Model HB9Q/HB95, 4313, 8191 Supported Standards | 802.11 beg, Draft-N Battery Vendor & model name ‘SANYO AL1OA ‘SANYO ALTOB Battery Type tion Lion Pack capacity 2200 mah 4400 mah Number of battery cel! 3 6 Package configuration 3siP ‘382P Chapter 1 21Hard Disk Drive Interface Vendor & Model | Western Digital ‘Western Digital Western Digital Name Wb 1600BEVT- WD2500BEVT. Wp3200BEVT- 2242370, Hitachi 2282370, Hitachi 2282870, Hitachi HTS54501689A300, | HTS54502589A300, HTS54503289A300, Toshiba MK1665GSX, | Toshiba MK2565GSX, | Toshiba MK3265GSX, Seagate Seagate ST92503154S | Seagate $T9320315AS, sT9160314aS Capacity (GB) 160GB 25068 32068 Bytes per sector 512 Data heads 12.4.2 2.22.2 2.3.2.3 Drive Format Disks 1 1 12.4.2 Spindle speed ‘5400, (RPM) Performance Specifications Buffer size ‘8MB Interface SATA Fast data transfer Z0GbiIsIs rate Media data 106Mbytes’s, 106Mbytes’s, S45Mbits’ | 106Mbytesism, transfor rate 845Mbits/s, , 1175Mbitis, 845Mbits/s, 1175Mbits! 1175Mbitsis, 1081.7Mbite/s 5, 1273.3Mbite/s 1273.8Mbitsis DC Power Requirements Voltage tolerance BV ‘Super-Multi Drive Module (Not available with this module) ‘Vendor & mode! name Performance Specification Transfer rate (MBI sec) Butter Memory Interface Applicable disc formats Loading mechanism Power Requirement Input Voltage Chapter 1Bluetooth Interface Chipset ‘Atheros ARSO11/ Broadcom 8CM2070/ Broadcom BCM2046 Protocol 8.04HS Interface use 20 Connector ype “JST M088 SURS -TF LED 10.1 tem Specification | Vendorimode! name AU/B101AWOS, Von 1CMO/N101L6-LOD SEG/ LTN1O1NTOS-ADt LG/LP101WSB-TLN1 & LP101WSB-TLP2 Seren Diagonal (rm) 255.597 (10.1") Active Area (mm) 222.72 (H) X125.28 (V) Display resolution (pixels) 1024x600 Pixel Pitch (mm) (0.2175x0.2088 ‘Typical White Luminance (edim®) | 200 also called Brightness Contrast Ratio 400:1 Response Time (Optical Rise Time’ | 16 Fall Time) msec Typical Power Consumption (watt) | 2.6(w) Weight (without inverter) 170 Physical Size (mm 245 x 146.5 x36 Electrical interface twos: ‘Support Color TED Viewing Angle (unidowntrightiet) | TD Temperature Range (©) Operating 45/45, Storage (shipping) 15:35 LCD Inverter - Not present in this model Vendor & model name Brightness conditions Input voltage (v) Input current (mA) ‘Output current (mA, RMS) ‘Output voltage frequency | I | ‘Output voltage (V. RMS) | ! oo | Chapter 1 23,LCD Display Supported Resolution 640x480p/60Hz Yes Yes '800x600pi60H2 Yes Yes 1024x600p/60Hz Yes Yes 1024x768p/60H2 Yos Yes 1280x720p/60Hz Yes Yes 1280x800p/60Hz Yes Yes “280x1024p/60H2 Yes Yes 1366x768p/60Hz Yes Yes 1440x800p/60H2 Yos Yes. 1600x800p/60H2 Yos Yes 1680x1050p/60Hz Yes Yes 1920x1080p/60Hz Yes Yes Camera Vendor and model ‘Suyin HFISIS-S828- | Chicony CNFOI57 | LRe-on ovo ogPasrii9 Type 13M Intertace USB Port 2.0 Focusing range >26.60m Dimensions (L x W x H mm) 65.3x8.1x3.8mm Sensor ype vases Pike! resoiuon Yee0x1028 Pike! size 2imxzim Image size 26081 m x20721 m 3G Module tom | Speitcation Manufacturer Huawei Model EMT7OW-REVI Card Type PCLE xpress Throvshput TaD Supported Services TaD 24 Chapter 1‘Audio Subsystem Audio Controller Realtek ALC272X-GR ‘Audio onboard or Builtin optional Mono or Stereo ‘Stereo Resolution 16/20/24 bit stereo full duplex. Compatioiity HD audio Interface ‘Sampling rate 44, 1ki48K/96K/192kHz sample rate Internal microphone Yes Internal speakeriquantty | Yes/ 2(1W speaker) USB Port USB compliance level UHCI 4 Number of USB port(s) 3 Location ‘Two on the left side and one on the right side HOMI Port - Not available on this model Compliance level ‘Throughput Number of HDMI port(s) Location PCNCIA Port - Not available on this model POMCIA controller ‘Supports card type Number of slots ‘Access location ‘Supports ZV (Zoomed Video) port Supports 82:0 CardBus ‘System Board Major Chips {tom | Spcttcation | Coro ge Tiger Point Chipsot VGA Invel@ GMA 3150 LAN R152. usB2.0 Bluetooth Foxconn Bluetooth BRM 2070/2046 Wireless Foxconn Wiroless LAN Broadcom 4313 /HE9S Audo codes oatek ALC272X.GR Card reader ENE UB6252 Chapter 128 Uo Ports WO support + VGA por.15 pins + DCIN + Rukd5 jack for LAN + 8x USB jacks + Headphone out + Microphone-in + Kensington Lock + 2iint card reader AC Adapter Input rating <40w Maximum input AG current 1.2A at 100V Inrush ourrent lotat 264V_ Efficiency Refer to EPA 2.0 Card Reader Chipset ENE UB6252 Package 82 Pin OFN Features 2-in-1 card reader. supporting: ‘Supports Maximum size (please specity max supporting size for each card) + Secure Digital™ (SD) Card, Multimedia Card™ (MMC) Storage cards with adapter: miniSD™, microSD™ ‘Secure Digital™ (SD) Card 4G (for example) Chapter 1‘System LED Indicator Lock NA ‘System state . Blue color solid on: System on Blue color off: System off Orange color blinking: Sleep state HDD access state Bue: or accessing to data ‘color: Fast blinking when HOD/SSD/Card reader is running Wiroloss stato Dual wi 3G only: Bue 3G+WIFI: Blue Both off: N/A color (Biue/Orange) only: Orange Power button backlight . Blue color solid on: System on Blue color off: System off, sleep and hibernation state Blue color solid on: System on | Char Blue color off: System off, sleep | + and hibernation state . Disci Power Specification ging Orange solid on - Battery charging with AC Biue color solid on - Battery full (Orange blinking - Battory abnormal stop charge or battery in low power state harging (Orange and blinking - Battery in erical low state Orange and blue color off - Discharging state off ‘Mech. Of (G3) Soft Ort (G2/S5) All devices in the system are turned off completely. 5 initiated shutdown. All dovices in the system are tuned off completely. On Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. 83 Sleeping State GPU set power down VGA suspend PCMCIA suspend ‘Audio power down Hard Disk power down CD-ROM power down ‘Super UO low power mode ‘S4 Sleeping State ‘Also called Hibernate state. The system saves all system states and data onto disk prior to powering off the whole system, Chapter 1 2728 Chapter 1System Utilities BIOS Setup Utility The BIOS Setup Uitity is a hardware configuration program buit into your computer's BIOS (Basic Input’ Output System), Your computer is already properly configured and optimized, and you do not need to run this uty. However, if you encounter configuration problems, you may need to nun Sotup. Please also rofor to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utilly, press F2 during POST (when Press to enter Setup message is prompted on the bottom of screen), ross F2 to ontor sotup. The dofault paramoter of F12 Boot Monu 's sot to ‘disabled’. I you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled” Press during POST to enter mult-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utiy. Navigating the BIOS Utility There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: + Te.choose a menu, use the left and right arrow keys. + Te.choose an item, use the up and down arrow keys. + To change the value of a parameter, press FS or F6. + Press Ese while you are in any of the menu options to go to the Exit menu, + Inany menu, you can load dofault settings by pressing F9. You can also press F10 to save any ‘changes made and exit the BIOS Setup Utility. Note: You can change the value of a parameter itt is enclosed in square brackets. Navigation keys for a particular menu are shawn on the bottom of the screen. Help for parameters are found in the Item ‘Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models. Chapter 2 29Information ‘The Information screen displays a summary of your computer hardware information. ‘The system information is subject to diferent models. CPU Type This fleld shows the CPU type and speed of the system. CPU Speed This fleld shows the speed of the CPU. HDD Model Name. ‘This field shows the mode! name of HDD installed on primary IDE master. HDD Serial Number___This field displays the serial number of HDD installed on primary IDE master. ‘System BIOS Version This fiold displays the system BIOS vorsion. VGA BIOS Version __ This fold displays the VGA firmware version of the systom. ‘Serlal Number This fleld dispiays the serial number ofthis unit ‘Asset Tag Number __ This field displays the asset tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer ofthis eystem. wo) Universally Unique Identifier (UUID) is an identifior standard used in sofware construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE). 30 Chapter 2Main ‘The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Se euiity Note: The screen above is for your reference only. Actual values may difer. ‘The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. System Time ‘Sets the system time. The hours are displayed with 24- | Format: HH:MM:SS hour format. (hour:minute:second) ‘System Date ‘Sols the system date. Format MW/DD/YYYY (monthidayyear) Total Memory _This field reports the memory size of the system. NIA Memory size is fixed to 3017 MB. Video Memory Shows the video memory size. VGA Memory size=32 | NIA Me ‘Quick Boot ‘Allows startup to skip certain tests while booting, (Option: Enabled or Disabled decreasing the time needed to boot the system. Network Boot Enables, disables the system boot from LAN (remote | Option: Enabled or Disabled server). F12Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Disabled D2D Recovery _Enables, disables D2D Recovery function. The function | Option: Enabled or Disabled allows the usor to create a hiddon parttion on hard disc drive to store operation system and restore the system to factory defaults. ‘SATA Mode ‘Control the mode in which the SATA controller should | Option: AHCI or IDE. operate Chapter 2 31Security ‘The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. ee) ony aig ‘The table below describes the parameters In this screen. Settings in bold face are the default and suggested parameter settings. ‘Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is ‘Shows the setting of the user password. Clear or Set IDEOHDD Password is Shows the setting of the HDD password Clear or Set ‘Set Supervisor Password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utlity from ‘unauthorized access. The user can noteltner enter the ‘Setup menu nor change the value of parameters. ‘Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS ‘Setup Utity from unauthorized access. The user can tenter Setup menu only and does not have right to change the value of parameters. Set IDEO Hdd Password Enter to set the HDD password. Power on password Defines whether a password is requited or not while Enabled or the events defined in this group happened. Tho Disabled following sub-options are all requires the Supervisor password for changes and should be grayed out i the User password was used to enter setup. 32 Note: When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. It you forget your password, you may have to retum your notebook computer to your dealer to reset it. Chapter 2Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the 7 and | keys to highlight the Set Supervisor Password parameter and press the Enter Key. The Set Supervisor Password box appears. Ca ms confirm New P 2. Type a password in the “Enter New Password’ field. The password length can not exceeds 8 alphanumeric characters (A-Z, 2-2, 0-9, not case sensitive). Relype the password in the “Confirm New Password! fel. Important: Be very careful when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the User Password parameter to "Set 4. It desired, you can opt to enable the Password on boot parameter. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Usiy. Removing a Password Follow those steps: 1. Use the t and | keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears ‘Type the current password in the Enter Current Password fiold and pross Enter. Press Enter twice without typing anything in the Enter New Password and Confirm New Password felds. ‘The computer then sets the Supervisor Password parameter to "Clear. I an error message is shown, go to step one and repeat the procedure. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Uti. Chapter 2 33Changing a Password 1. Use the t and | keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears, me CeCe Enter New Pa: ° ae! Type the current password in the Enter Current Password field and press Enter. ‘Type a password in the Enter New Password fold. Retype the password in the Confirm Now Password fel. 4, Press Enter. After setting the password, the computer sels the User Password parameter to "Set 5. If desired, you can enable the Password on boot parameter. 6 When you are done, press F10 to save the changes and exit the BIOS Setup Utilily Ifthe verification is OK, the screon will display as following, ‘The password setting is complete after the user presses Enter. Ifthe current password entered does not match the actual current password, the screen will show you the Setup Warning. Setup Warning Invalid Password. Re-enter Password. PITT, 34 Chapter 2If the new password and confirm new password strings do not match, the screen displays the following message. Chapter 2 Setup Warning Passwords do not match Re-enter password EContinuel 35Boot ‘This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices Includes the USB diskette dives, the onboard hard disk drive and the DVD drive in the module bay. Pa See? 36 Chapter 2Exit The Exit screen allows you to save or discard any changes you made and qut the BIOS Uti. Sone The table below describes the parameters in this screen. Exit Saving Changes __ Exit System Setup and save your changes to CMOS. Exit Discarding Exit utility without saving setup data to CMOS. Changes Load Setup Default __ Load default values for all SETUP item, Discard Changes Load previous values from CMOS for all SETUP items. ‘Save Changes ‘Save Setup Data to CMOS. Chapter 2 7BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ‘¢ New versions of system programs ‘© New features or options ‘* Restore a BIOS when it becomes corrupted. Use the flash utity to update the system 8/05 flash ROM. Note: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the flash utity Note: Do not install memory-related drivers (KMS, EMS, DPMI) when you use the fash. Note: Piease use the AC adaptor power supply when you run the flash uty. I the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS Is not completely loaded, Follow the steps below to run the flash 1. Prepare a bootable diskette 2. Copy the fash utes tothe bootable diskette. 3. Then boot the system from the bootable diskette, The flash utlty has auto-execution function. 38 Chapter 2DOs Flash Utility Perform the folowing steps to use the DOS Flash Ultity: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update 8108, move USB HDD to position 1 tem Specific Help Boot priority order Use 4> or d> to select 2, 1DEt fa device, then press 3. USB FDD to move it down the \t : Atheros Boot Agent list, 07 to move it up the list. Press to escape Ine menu 3. Execute the IFLASH.BAT batch fle to update BIOS. The flash process begins as shown, Reroen cn oan ci Chapter 2 3940 4. Inflash BIOS, the message Please do not remove AC Power Source displays. Note: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash Is complete when the message Flash programming complete displays. Chapter 2WinFlash Utility Perform the following steps to use the WinFiash Utity: 1. Double click the WinFlash executable. 2. Click OK to bogin the update. A progress screen displays. InsydeFlash V3.80.00 €insyde’ InsydeFlash Windows(R) BIOS Fiash Utility Copyright(C)2008 Insyde Software Corp Stas Erasing and Writing, curent 6108; 708 v0.06 Do not turn off your computer ‘3. When the process is complete, close all programs and applications and reboot the system. Chapter 2 aRemove HDD/BIOS Password Utilities This section provides you with detalls about removing HODIBIOS password methods: Removing HDD Password: I you key in the wrong HDD password three times, an error is generated. ~ ea ‘To reset the HDD password, perform the following steps: 1. After the error is displayed, select the Enter Unlock Password option on the screen. mter Unlock Passuard to Were ts) 2. An Encode key is generated for unlocking utilities. Note down this key. Enter Unlock Password (Key : 76126397) 3. Execute the UnlockHD-EXE fle to create the unlock code in DOS Mode using the format UnlockHD [Encode key] with the code noted in the previous step, as follows: UnlockHD 76943488 4, The command generates a password which can be used for unlocking the HDD. Password: 46548274 5. Key in the password from the previous step to unlock the HDD as shown. Enter Unlock Password (Key: 76943468) ? 42 Chapter 2Removing BIOS Passwords: To clear the User or Supervisor passwords, open the lower door and use a metal instrument to short the (CMOS jumper as shown below. ee a ulivailty fin Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute cinpwd.exe 2. Press 1 or2to clean the desired password shown on the screen. The onscreen message determines whether the function is successtul or not Chapter 2 43Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Solecior allows the boot order to be changes without accessing the BIOS. To use Boot ‘Sequence Selector, perform the following steps: 1. Enter into DOS, 2. Execute BS.cxe to display the usage screen, 3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROMILAN Floppy. Using DMITools The DMI (Desktop Management Interface) Too! copies BIOS information to eeprom to be used in the DMI pool for hardware management, When the BIOS displays Veritying DMI poo! data itis checking the table correlates with the hardware before sending to the operating system (Windows, etc.) To update the DMI Poo}, perform the following steps: 1. Enter into DOS, 2. Execute dmitools.exe. The following messages show dmitools usage: DMITOOLS [/R | WP | (WS | (WU) [STRING] © dmitools / > Read dmi sting from bios © dmitools wm xxx Write manufacturer name to eeprom ‘© dmitools Awp xxx ==> Write product name to eeprom ‘© dmitools ‘ws 100% => Write serial number to eeprom © dmitools Avu x00« Write uuid to eeprom © dmitools Awa x00 Write asset tag to eeprom Important: The following write examples (2 to §) require a system reboot to take etfect 44 Chapter 2Example 1: Read DMI Information from Memory Input: dmitools ir Output Manufacturer (Typet, Offset04n): eMachines Product Name (Typet,, Offset05h): eMachines 1x00 Serial Number (Typot, Offset07h): 01234567890123456789 LUUID String (Type, OFfset08h): 19000003000 3000- 929K HHHOHHHINE Asset Tag (Type, Ofset04n): eMachines Asstag Example 2: Write Product Name to EEPROM Input: dmitoo's hp eMachines Example 3: Write Serial Number to EEPROM Input: dmitoo's /ws 01234567890128456789 Example 4: Write UID to EEPROM (Create UUID from I Input: ‘WFM20.pdt) dmitools ‘wu Example 5: Write Asset Tag to EEPROM Input: dmitools ‘wa eMachines Asstag Chapter 2 45Using the LAN MAC Utility 46 © WriteLeng=6 < Perform the folowing steps to write MAC information to eeprom: Use a text editor, for example Notepad, to edit the MAC.CFG file as shown: Title= MAC Address byte Wri teData='001122334455" StartAddr=7A WriteLen KeepByte=0 1001122334455) <----- MAC value MAC address MAC value length can be any value Execute MAC.BAT to write MAC information to eeprom. Cea cea Cee Ua) eel Ree Le Cas Chapter 2Creating a USB Flash Crisis Disk 1. Plugin the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next 4. Copy the KAVE0.fd to the USB flash disk root directory, Note: Do not place any other *{d les to the USB flash disk root directory. Using the crisis disk 1. Plugin the USB Flash Disk without AC plug. 2. Press Fn+esc keys and hold them down, then plug in AC power. The power button flashes orange. ‘3. Press power button and the system will enter crisis mode to flash the BIOS. Chapter 2 4748 Chapter 2Machine Disassembly and Replacement Important: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting, Note: These procedures may not reflect the branding of your machine, Disassembly Requirements To disassemble the computer, you need the following tools: ‘© Wrist grounding strap and conductive mat for preventing electrostatic discharge: ‘© Flat screwdriver ‘© Philips screwdriver Plastic flat screwdriver Plastic tweezers, Note: The screws for the diferent components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components, Chapter 3 49General Information Pre-disassembly Instructions Before proceeding wth the disassembly procedure, make sure that you do the folowing 4, Tumoff the power to the system and al peripherals 5. Unplug the AC adapter and all power and signal cables from the system. ~ 6. Place the system on a fat, stable surtace. Disassembly Process Tho disassombly process is divided int tho following stages: External module disassembly © Main unit disassembly ‘© LCD module disassembly ‘The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any ofthe hardware components. For example, it you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List M27 12 '86.SDE02.005 M23 16 86.SDE02.002 M3°3 Ni 8 '86.SDE02.006 td 86.,SDE02,004 86,SDE02,001 '86.SDE02,008, 04) Maa Ni 50 Chapter 3External Module Disassembly Process Important: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you ‘on1the components that need to be removed during servicing. For example, if you want to remove the main board, you must frst remove the keyboard, then disassemble the inside assembly frame in that order. amo 2300 poe TH Biscomect power ards cables fam 5m : ams Baty Pome DRS Pema LAN Chapter 3 5182 ‘Screw List Lower Door M27 4 '86.SDE02,005 HDD Module M2"3 1 '86.SDE02,002 HDD Carrier M3°3Ni 4 '86.SDE02.006 3G Module M23 1 '86.SDE02,002 WLAN Module Me's 1 '86.SDE02.002 Chapter 3Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direct 2. Pull and hold the battery release latch into the open positon (1), then lift out the battery pack from the main unit (2) Note: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow local regulations for disposal Chapter 3 53Removing the SD Dummy Card 41. See ‘Removing the Battery Pack’ on page 48, 2. Push the SD dummy card inwards to eject it 3. Pullthe card out from the slot. 54 Chapter 3Removing the 3G Card 1. See "Removing the Battery Pack’ on page 48. 2. Push the 3G card into the slot to eject it wi w 3. Pullthe card out from the slot Chapter 3 55Removing the Keyboard 41. See ‘Removing the Battery Pack’ on page 48, 2. Push down on the four (4 latches holding the top center of the keyboard 3. Pull up the top center of the keyboard. 4, Turn the keyboard over. 56 Chapter 35. Unlock the FPC. Chapter 3 87Removing the Lower Door 41. See Removing the Keyboard” on page 51 2. Remove the four (4) screws from the upper cover as shown. Lower Door Mo"7 4 '3. Using a screwdriver or other straight tool, push through the hole n the upper cover to release the lower door. 58 Chapter 34. Turn the computer over and remove the lower cover door. Chapter 3 59Removing the DIMM Module 1. See "Removing the Lower Door” on page 53. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 60 Chapter 3Removing the HDD Module 1. See "Removing the Lower Door” on page 53. 2. Remove the one (1) screw from the chassis. HDD Module Ma 3. Grasp the pull-tab and pull the HDD module away from the connector. Chapter 3 6162 4, Remove the HDD module, ‘5. Remove the four (4) screws, two on each side, securing the HDD to the cartier. HOD Carrier M3°3 Ni Chapter 36 Remove the HDD from the carrer. Chapter 3 63Removing the 3G Module 1. See "Removing the Lower Door” on page 53. 2. Disconnect the antenna cables from the 36 module. Note: Cable placement is YELLOW to the MAIN terminal (closest to the edge of the computer) and BLUE to the AUX terminal (closest to the HDD). 3. Move the antennas away and remove the one (1) screw, 3G Module M23 1 64 Chapter 34, Remove the 3G module from the 3G socket. Note: When removing the 3G Module, the WLAN antenna cables may be removed to simpity the procedure. Chapter 3 65Removing the WLAN Module 1. See "Removing the Lower Door” on page 53. 2. Disconnect the antenna cables from the WLAN module. Note: Cable placement is Black to the MAIN terminal (closest to the HDD) and White to the AUX terminal (closest to the edge of the computer) Move the antenna cables away and remove t one (1) serew. WLAN Module M2"3 fa 66 Chapter 3Note: When removing the WLAN module, the 3G antenna cables may be removed to simply the procedure. Chapter 3 67Main Unit Disassembly Process Main Unit Disassembly Flowchart Raviors Extn Manes tee Proceeding eee Upper = Ps bos one a ve | | Seah || ae, i tea sero tt Upper Cover M277 4 £86,SDE02.005 Lower Cover M25 7z ‘86.SDE02.004 Button Board M23 (t=0.04) | 2 '86.SDE02.001 LED Board M23) 1 (86, SDE02.002 Speakers Me"s 4 (86, SDE02,002 Mainboard M23 2 86.SDE02.002 Thermal medule | M23 3 86.SDE02.002 LCD Module M24 Ni 2 '86.SDE02.003 68 Chapter 3Removing the Upper Cover 1. See "Main Unit Disassembly Flowchart” on page 60. 2. Unlock and remove the touchpad FFC. Chapter 3 694, lemove the four (4) remaining screws trom the upper cover. ‘Upper Cover M27 5. Remove the soven (7) screws from the chassis. Lower Cover M25 [7 I 70 Chapter 36. Starting atthe top left comer, pull up on the upper cover to unhoo! to the chassis. latches which secure the top cover 7. Continue by Inserting a flat, plastic tool to unhook the remaining latches as shown. Note: To prevent damage to the internal components, do not push the tool in too fat Chapter 3 72 8. Use a plastic tool to unlock the two latches (red callouts) located above the HDD cover. 9. Remove the upper cover. Chapter 3Removing the Button Board 1. See "Removing the Upper Cover" on page 61. 2. Locate the button board on the upper cover. 3. 4. Pull tne button board FFC of the adhesive. Chapter 3 734 5. Remove the two (2) screws securing the button board to the upper cover. Button Board M2" ((=0.04) 2 6 Remove the button board from the upper cover. Chapter 3Removing the LED Board 1. See "Removing the Upper Cover" on page 61. 2. Remove the one (1) screw from the chassis. LED Board Mors 1 3. Remove the LED board from the chassis, Chapter 3 75Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 61. 2. 2. Remove the adhesive tape securing the Bluetooth cable to the chassis. 4. _Liftthe Bluotootn module off the adhesive. 76 Chapter 3'5. Disconnect the cable from the Bluetooth module. Chapter 3 7Removing the RTC Battery 1. See "Removing the Upper Cover" on page 61. 2. The RTC battery is soldered in place. Break the solder and remove the RTC battery. AY, sa ro nr es bonnie eon oa en ne toe nage Pa see vnecaney sutton ented 78 Chapter 3Removing the Speaker Module 1. See "Removing the Upper Cover" on page 61. 2. Remove the adhesive tape securing the speaker cable. Chapter 3 73‘5. Remove the four (4) screws from the chassis. 80 Chapter 3Removing the Mainboard Note: Ensure speaker cable is clear before removal of mainboard. 41. See "Removing the LED Board” on page 67. 2. Pullthe LVDS grounding wire from the 3G card casing 3. Disconnect the LVDS cable from the connector. Chapter 3 814, Remove the LVDS cable from the adhesive strip on the mainboard. 6. Pull tne microphone grounding wire from the LAN casing. 82 Chapter 37. Disconnect the microphone cable from the connector. Chapter 3 8384 10. Remove the two (2) screws from the chass's. Mainboard M23 111. With one hand, pull up on the bridge of the mainboard (1) and with the other, hold the bottom of chass's and press up and out (2) Chapter 312. Remove the mainboard from the chassis. Chapter 3 85Removing the Thermal Module 1. See "Removing the Mainboard" on page 72, 2. Disconnect the fan cable from the connector. 3. Remove the three (8) screws in order from 1 to 3. “Thermal module 86 Chapter 3AN 4. Remove the thermal module from the mainboard, Note: Circuit boards >10 cm? have been highlighted with a yellow rectangle as shown in the previous image. Please detach the Circuit board and follow local regulations for disposal. Chapter 3 87Removing the LCD Module 1. See "Removing the Mainboard" on page 72. 2. Remove the DC-In cable and jack housing from the chassis, r™ 3. Remove the left antenna cables from the cable guides on the bottom cover. 4, Lift up the chassis and pull the left antenna cables through to the front. 88 Chapter 35. Remove the left antenna cables from the retention guides. Chapter 3 897. Remove the two (2) hinge screws from the chassis. 90 LOD Module M24 Ni Remove the LCD module from the chassis, Chapter 3LCD Module Disassembly Process LCD Module Disassembly Flowchart Remore omer edule I Roan LOOP rat + + 4 Romne Ramos Foro Miva ghane ae GRD Cable LED Baclete | enon Karon 30 aateries | | rae ters Screw List LCD Bezel [M2*4 Ni 2 | 86.SDE02.003 LCD Panel [meraite0.04 [4 | 96.se02.001 LCD Panel mera(t-0.04) [4 £86.SDE02.001 Brackets Chapter 3 a1Removing the LCD Bezel 1. See "Removing the LCD Module” on page 78. 2. Remove the two (2) screw caps and two (2) screws trom the module. LOD Bezel M24 Ni 2 92 Chapter 33. \ Starting from the bottom-center of the bezel, pry the bezel upwards and away from the panel. Move along the edge until the bezel is completely removed, Chapter 3 93Removing the Camera Module 1. See “Removing the LCD Bezel” on page 82. 2. Disconnect the camera cable trom the connector. 3. Pull the camera away from the adhesive strip and lft out of the LCD module, 94 Chapter 3Removing the LCD Panel Caution: The LCD module displayed h 1. See "Removing the Camera Module” on page 83 2. Remove the four (4) securing screws from the LCD Panel. may be different from model purchased. LOD Panel Mors 4 3. Lift up the adhesive foll covering the LVDS cable. Chapter 3 954, Liftthe LCD Panel out of the module. 5. Turn the LCD panel over and place it face down on a clean surface, 6 Remove the adhesive tape securing the camera cable to the panel semana 968 Chapter 37. Remove the camera cable from the back of the LCD panel. 8 Peel up the vansparent adhesive protector securing the LVDS cable to the LCD Panel. 9. Disconnect the LVDS cable from the panel connector and lft the panel away. Chapter 3 7Removing the Microphone Module 1. See "Removing the LCD Panel” on page 84. 2. _Liftup the adhesive tape and fol tab covering the microphone cable. —_— ~ 4 3. Remove the adhesive tape covering the microphone and litt clear of the LCD module. 98 Chapter 3Removing the LCD Brackets 1. See "Removing the LCD Panel” on page 84. 2. Remove the four (4) screws from the LCD brackets. LCD Panel Brackets M2°S (1=0.04) 3. Lift the brackets away trom the upper cover. Chapter 3 99Removing the 3G and WLAN Antennas 1. See "Removing the LCD Brackets” on page 88. 2. _Liftthe adhesive foam padding off the adhesive foil. 3. Lif the adhesive foam padding off the left 3G antenna, 4, _Liftthe left antenna foll off the LCD cover. 100 Chapter 35. Remove the le 3G antenna 6 Remove the cable from the retention guides = Aa 8. Ropeat stops 2-7 forthe right SG and WLAN antennas. Chapter 3 101LCD Module Reassembly Procedure Replacing the 3G and WLAN Antennas 1. Place the left WLAN antenna onto the LD module cover and apply pressure to adhere itto the LCD ‘cover. 102 Chapter 34 Apply pressure to the left antenna fol to set the adhesive. Replace the adhesive foam padding onto the left 3G adhesive foll and apply pressure to fix the adhesive. Place the left antenna cables into the retention guides and replace the adhesive fol tabs to secure the cables. Chapter 3 1036. Replace the adhesive foam on the top of the left 3G antenna and apply pressure to fix the adhesive. 7. Repeat stops 1 to 6 for the right antenna cables. Chapter 3Replacing the LCD Brackets 1. Place the brackets onte the upper cover. 0 Chapter 3 105Replacing Microphone Module 1. Adhere the microphone to the LOD cover. 2. Place the microphone cable along the bottom of the LCD cover and replace the foll tabs over the microphone cable. 3. Lay the camera cable across the LCD cover as shown. 106 Chapter 34, Replace the adhesive tape and fol tabs to secure the cable. Chapter 3 107Replacing the LVDS Cable 1. Replace the LCD cable connector. 2. 3. Place the LCD panel onto the LCD cover and replace the adhesive fol tabs to secure the LVDS cable. 108 Chapter 34. Replace the four (4) screws to secure the LCD Panel. LOD Panel M2"3(t=0.04) 4 Chapter 3 108Replacing the CCD Module 1. Adhere the COD to the LCD module cover. 2. Connect the CCD cable to the CCD module connector. 110 Chapter 3Replacing the LCD Bezel 1. Locate the bezel hinges first and press down until there are no gaps between the bezel and the LCD module cover hinge wells Note: Ensure that the LCD cables pass through the hinge wells and are not rapped by the bezel 2. Press down around the entire perimeter of the bezel untl there are no gaps between the bezel and the LCD module. Chapter 3 mne 3. Secure the two (2) screws and screw covers to secure the LCD bezel. LOD Bezel M2"4 Ni 2 Chapter 3Main Module Reassembly Procedure Replacing the LCD Module 1. Place the LCD module onto the main unit lower cover. 2. Secure the two (2) screws to the chassis, LOD Module 4 Chapter 3 1133. Place the right antenna cables under the retention guides and pull the antenna cables through the chassis, as shown, 4, Place the left antenna cables into the retention guides as shown, 5. Lift up the chassis and pull the left antenna cables through to the back, Z 14 Chapter 36. Place the left antenna cables into the cable guides on the bottom cover. 7. Replace the DC-In power jack. Chapter 3 15Replacing the Thermal Module Important: Apply sual themal grease and ens al hea pads aren place before repaing the thermal module. ‘The folowing thermal groaso typos are approved for use: # Silmore GP50 ‘© Honeywell POMASF-SP # Shinétsu 7762 ‘The following thermal pads are approved for use: © Eapus XR-PE Romove all traces of thermal grease from the CPU using a lin:-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent 2. Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease manually the force used during the installation ofthe thermal module is suficient. 3. Align the screw holes on the thermal module and mainboard and lower the module into piace. Keep tho module as level as possible to spread the thermal grease evenly. 116 Chapter 34, Secure the three (3) screws in reverse sequential order trom 3 to 1 Thermal Module M2"3(t=0.04) [4 5. Connect the thermal module cable to the mainboard connector. Chapter 3 "7Replacing the Mainboard 1. Place the mainboard into the chassis as shown. 2. While iting up at the mainboard bridge (1), apply gentle pressure to the connector end to fit the mainboard into the chassis (2). 118 Chapter 3‘3. Replace the two (2) screws to secure the mainboard, ‘Mainboard Chapter 3 119'5. Replace the adhesive tape to secure the speaker cable, 7. Adhere the microphone grounding wire to the LAN casing, 120 Chapter 38 Connect the DC-In power cable. Chapter 3 1211. Adhere the LVDS grounding wire to the 8G card casing. Chapter 3Replacing the Speakers 1. Place the two speaker housings onto the chassis. Chapter 3 123Replacing the RTC Battery 1. Place the RTC battery onto the mainboard plus (+) side down and solder the connections to secure it in place. 124 Chapter 3Replacing the Bluetooth Module 1. Connect the Biuetooth cable to the Bluetooth module 2. Adhere the Bluetooth module to the chassis. 3. Connect the Bluetooth cable to the mainboard connector. Chapter 3 125Replacing the LED Board 1. Place the LED board onto the chassis. 2. Secure the LED board to the chassis using one (1) screw. 126 Chapter 3Replacing the Button Board 1. Place the button board onto the upper cover. 2. Secure the button board to the upper cover using two (2) screws, Button Board Chapter 3 127a ‘Adhere the button board FFC to the upper cover. Chapter 3Replacing the Upper Cover 1. Place the upper cover onto the chassis ensuring the hinge covers are seated properly. Press down around the upper cover edges to secure the latches. 2. Press down on the center of the uoper cover to secure the center latches. Chapter 3 1283. Secure the upper cover to the chassis using seven (7) screws. Lower Cover M25 iz I | 4. Secure the upper cover tothe chassis using four (4) screws. ‘Upper Cover M27 130 Chapter 35. Connect and lock the LED FFC to the connector. 6 6. Connect and lock the touchpad FFC to the connector. Chapter 3 131Replacing the WLAN Module 1. Push the WLAN module into the connector. 2. Secure the WLAN module to the chassis using one (1) screw. WLAN Module M2"3 [1 132 Chapter 33. ‘Secure the two (2) antennas to the connectors. Cable placement is Black to the MAIN terminal (closest to the HDD) and White to the AUX terminal (closest to the edge of the computer) Chapter 3 133Replacing the 3G Module 1. Push the 8G module into the connector 2. Secure the 3G module to the chassis using one (1) screw. 3G Module Mors [a | 134 Chapter 33. Secure the two (2) antennas to the connectors. Note: Cable placement is YELLOW to the MAIN terminal (closest to the edge of the computer) and BLUE to the AUX terminal (closest to the HDD) Chapter 3 135Replacing the HDD Module 1. Place the HDD into the cartier. 2. Secure the four (4) screws, two (2) on each side, to secure the HDD carter. HDD Module M3"3 Ni 4 136 Chapter 33. Place the HDD module into the HDD bay. 4, Push the HDD module fonvard to engage the connector. Chapter 3 1375. Secure the HDD module to the chassis using one (1) screw. HDD Module 1 138 Chapter 3Replacing the DIMM Module 1. Push the DIMM module into the connector. Chapter 3 139Replacing the Lower Cover 1. Place the back edge of the lower cover door against the chassis (1) and then lower the front edge into place (2). Apply gente pressure to secure the latches, 2. Secure the lower cover to the chassis using four (4) screws. 140 Chapter 3Replacing the Keyboard 1. Connect the keyboard FPC and lock the connector 2. Tum the keyboard over ensuring the latches are inserted into the connectors atthe bottom of the keyboard bay. 3. Apply gentie pressure to secure the keyboard latches. Chapter 3 141Replacing the 3G Card 1. Push the 3G card into the slot until it clicks into place. 142 Chapter 3Replacing the SD Dummy Card 1. Insert the SD dummy card into the slot. 2. Push the card in untiit clicks into place and is flush with the casing Chapter 3 143Replacing the Battery 1. Pullthe battery release latch into the open postion then (1) Insert the battery pack and push into place (2). 2. Push the battery lock latch in the direction shown to secure the battery. 144 Chapter 3Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or ‘modified options can give false errors and invalid system responses. 1. Obtain the falling symptoms in as much detail as possible. 2. Verity the symptoms by attempting to re-create the fallure by unning the diagnostic test or by repeating the same operation, 3. Use the following table with the verified symptom to determine which page to go to Power On Issue Page 126 No Dispiay issue Page 127, LOD Failure Page 129 Internal Keyboard Failure Page 129 TouchPad Failure Page 130 Internal Speaker Failure Page 130 Intemal Microphone Failure Page 132 WLAN Failure Page 134 ‘Thermal Unit Failure Page 137 (Other Functions Failure Page 138 Intermittent Failures Page 139 Undermined Failures Page 139 4, Ifthe Issue is stil not resolved, see "Online Support Information” on page 205, Chapter 4 145Power On Issue Ifthe system doesn't power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: [ Start a Swap) Check AcKBattery <___AcrBatt ony Net) “power 0 L OK, OK ‘Swap Power | swis ‘Swap MB Computer Shutsdown Intermittently ifthe system powers off at intervals, perform the folowing actions one ata time to correct the problem, 1. Check the power cable is propery connected tothe computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly Into a known good electrical outet. 4. Disconnect the power and open the casing to check the Thetmal Unit (see "Thermal Unit Failure” on page 159) and fan airways are free of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary 10 ‘boot the computer to the fare point 6. Remove any recently installed sofware. 7. Ifthe Issue Is stil not resolved, see “Online Support information’ on page 205. 146 Chapter 4No Display Issue It the Display does a non-defective FRU. work, perform the following actions one at 16 to correct the problem. Do not replace Sun | is reper Leo fe — No POST or Video It the POST or video doesn't dispiay, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn¢F5. Reference Product pages for specitic model procedures. 2. Make sure the computer has power by checking at least one ofthe folowing occurs: Fans start up ‘© Status LEDS light up If there Is no power, see “Power On Issue" on page 146. 3. Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer. 4. Connect an external monitor to the computer and switch between the internal display and the external display Is by pressing FnsFS (on this model). 5. Ifthe POST or video appears on the external display, see "LCD Failure" on page 149. 6. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer. 7. Ifthe computer boots correctly, add the devices one by one until the failure points discovered. Reseat the memory modules 8. Remove the drives. See “Removing the HDD Module" on page 61 10. the Issue is stil rot resolved, see “Online Support Information” on page 205. Chapter 4 147Abnormal Video Display It Video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent verticalhorizontal lines or dark spots display In the same location, the LCD is faulty and should be replaced. See ‘LCD Module Disassembly Process’ on page 91 3. Ifextensive pixel damage Is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. Soo "LCD Module Disassembly Process” on page 91 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. Note: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See LCD Module Disassembly Process” on page 91 5. Check the display resolution is correctly configured: a. Minimize or close all Windows. If display size is only abnormal in an application, check the view settings and controlimouse whoo! zoom feature in the application. ©. If desktop display resolution Is not normal, right-click on the desktop and select Porsonalize-> Display Settings. 4. Click and drag the Resolution slider to the desired resolution, @. Click Apply and check the display. Readius if necessary. Roll back the video drver to the previous version if updated, Remove and reinstall the video driver 8. Check the Device Manager to determine that ‘© The device is propery installed. There are no red Xs or yellow exclamation marks, '¢ There are no dovice contcts. © No hardware is sted under Other Devices. 9. Ifthe Issue is still nat resolved, see “Online Support Information’ an page 205. 10. Fun the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts. 11, Ifthe Issue is still nat resolved, see “Online Support Information” on page 205. Random Loss of BIOS Settings Ifthe computer is experlencing intermittent loss of BIOS information, perform the folowing actions one at a time to correct the problem. 1. Ifthe computer is more than one year old, replace the CMOS battery 2. una complete virus scan using up-to-date software to ensure the computer is vius free. 3. If the computer's experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between deviees. If the BIOS settings are stil lost, replace the cables. 4, IF HDD information is missing from the BIOS, the drive may be defective and should be replaced. Replace the Motherboard. 6. Ifthe Issue is stil not resolved, see “Online Support Information” on page 205. 148 Chapter 4LCD Failure If the LED falls, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRU, Start * OK a ‘Swap Check LoD, LOD cable module? NG}—*) i.CD pane! Swap MiB Chapter 4Built-In Keyboard Failure Ifthe built-in Keyboard falls, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRU START conn Replace veto 150 Chapter 4TouchPad Failure It the TouchPad doesn't work, perform the following actions one ata time to correct the problem. Do not replace a non-defective FRU, fe we . Re-aseombi ‘ok } OK San re Internal Speaker Failu It the internal Speakers fal, perform the following actions one ata time to correct the problem. Do not replace a non-defective FRU. start OK “checkue ao Check Logie Lower yy Swap MiB Chapter 4 Reassenble the SPK cable tome Lug] ‘Swap Loge Tower 11Sound Problems 182 I sound problems are experienced, perform the folowing actions one at a time to correct the problem, 1. Reboot the computer. 2. Navigate to Start-> Control Panel-> System and Maintenance-> System> Device Manager. Check the Device Manager to determine that: ‘©The dovice is propery installed. ‘© There are no red Xs or yellow exclamation marks. ‘© There are no devieo conticts © No hardware is sted under Other Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver 5. Ensure that all volume controls are set mid range: ‘a. Click the volume icon on the taskbar and drag the slider to 50. Ensue that the volume is not muted. Click Mixer to verity that other audio applications are set to 50 and not muted. 6. Navigate to Start-> Control Pane!> Hardware and Sound Sound. Ensure that Speakers are solocied as the default audio device (green check mark). Note: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default), 7. Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers. 8. Remove and recently installed hardware or sofware. 9, Restore system and file settings from a known good date using System Restore. 10. Ifthe issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Reinstall the Operating System. 12. Ifthe Issue is stl nat resolved, see “Online Support Information” on page 205. Chapter 4Internal Microphone Failure Ifthe internal Microphone fails, perform the following actions one ata time to correct the problem. Do not replace a non-defective FRU, stat MC cable to MB Microphone Problems it internal or external Microphones do no operate correctly, perform the following actions one at atime to correct the problem, 1. Check that the microphone is enabled. Navigate to Start-> Control Panel> Hardware and Sound-> Sound and solect the Recording tab, Right-click on the Recording tab and select Show Disabled Devices (clear by default) The microphone appears on the Recording tab. Right-click on the microphone and select Enable. Select the microphone then click Properties. Select the Levels tab. Increase the volume t the maximum setting and click OK. Test the microphone hardware: a. Select the microphone and click Configure. b. Select Set up microphone. Select the microphone type from the list and click Next. 4. Follow the onscreen prompts to complete the test. 8. Ifthe Issue is stil nat resolved, see "Online Support Information” on page 205, Chapter 4 153HDD Not Operating Correctly 154 Ifthe HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Runa complete virus scan using up-to-dato software to onsure the computer is virus free. 3. Run the Windows 7 Startup Repair Utiity a. insert the Windows 7 Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to stat tothe operating system DVD. The Install Windows scroen displays. Cilck Next. Select Repair your computer. e. The System Recovery Options screen displays. Click Next. f. Select the appropriate operating system, and click Next lick Load Drivers if contralier drives are required, 9. Select Startup Repair. hh. Startup Repair attempts to locate and resolve issues with the computer. i. When complete, cick Finish. It an issue is discovered, follow the onscreen information to resolve the problem. 4, Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Suppor. Restart the computer and pross F2 to enter the BIOS Utlty. Check the BIOS settings are corroct and that CDIDVD drive is set as the first boot device on the Boot menu, Ensure all cables and jumpers on the HDD and ODD are set correctly. Remove any recently added hardware and associated sofware, un the Windows Disk Defragmenter. For more information see Windows Help and Support. Run Windows Check Disk by entering chkdsk /t trom a command prompt. For more information see Windows Help and Support. 10. Restore system and file settings from a known good date using System Restore. 11. Ifthe issue is not fixed, repeat the preceding steps and select an earlier time and date. 12. Replace the HDD. See “LCD Module Disassembly Process” on page 91 Chapter 4USB Failure If the USB falls, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRU, Stat ce Chock USBIB to NG Resassonbie ne USBIE cable to me ‘Swap USBLB and NG Chapter 4 155Wireless Function Failure Ifthe WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRU, anton to Wi. ae hack Reasvorbie the antenna to ‘Swap The ‘Swap the WE 156 Chapter 43G Function Failure It the 3G module fails, perform the following actions one at atime to correct the problem. Do not replace a non-defective FRU. Chapter 4 Check 36 antenna to_* 3G cart” heck 36 ard ‘Swap MiB re Re-assemble the antenna to 3G card ‘Swap the 36 187Cosmetic Failure Ian external component fais, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRU, OK NG }-+[_swap LOD cover OK To }-[ Swap Lop bezel OK Swap Upper OK Fanelion Test, 158 Chapter 4Thermal Unit Failure Ifthe Thermal Unit fas, perform the following actions one at a time to correct the problem. Do not replace @ non-defective FRU. Chapter 4 159External Mouse Failure I an external Mouse fas, perform the following actions one ata time to correct the problem. 1. Tyan alternative mouse. 2. Ifthe mouse uses a wiroloss connection, insort new batteries and confirm there is a good connection. See the mouse user manual It the mouse uses USB connection, try an alternate USB port ‘Try an alternative program to verity mouse operation. Reinstall the program experiencing mouse failure. Restart the computer. Flomove any recently added hardware and associated software. Remove any recently added software and reboot. Restore system and file settings from a known good date using System Restore. It the issue is not fixed, repeat the preceding steps and select an earlier time and date. (0. Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 11. Roll back the mouse driver to the previous version if updated recently. 12. Remove and reinstall the mouse driver. 18. Check the Device Manager to determine that: ‘© The device is properly installed. There are no red Xs or yellow exclamation marks. ‘© There are no device conticts ‘© No hardware is listed under Other Devices. 14, Ifthe Issue is still nat resolved, see “Online Support Information” on page 205. Other Failures 160 I the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRU, 1. Check Drive whether is OK. 2. Check Test Fixture is ok. 3. Swap MIB to Try. Chapter 4Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring probiem exists When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test forthe system board in joop mode at least 10 times. 2. If no error is detected, do not replace any FRU 3. If any error is detected, replace the FRU. Revun the test to verily that there are no more errors. Undetermined Problems ‘The diagnostic problems does not identity which adapter or deviee failed, which installed devices are incorect, wither a short crit is suspected, or whether the system i inoperative. Follow those procedures to isolate the faling FRU {do nat isoate a non-defective FRU} Not Not Verity that all attached devices are supported by the computer. Verily that the power supply being used at the time of the falure is operating correctly. (See "Power On Issue" on page 146.) 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. lomove or disconnect al of the following dovices: © Non-Acer devices ‘© Printer, mouse, and other external devices © Battery pack Hard disk ative * DIMM © CD-ROMDiskette drive Module © PC Cards Power-on the computer. Determine ifthe problem has changed. Ifthe problem does not recur, reconnect the removed devices one at a time until you find the falling FRU. Ifthe problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: ‘© System board ¢ LOD assemoly Noose Chapter 4 161Post Codes These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\secila32\SecCore.inc) oxc2 MTRR setup 0x03 Enable cache x04 Establish cache lags OxC5 Enter NEM, Place the BSP in No Fill mode, set CRO.CD = 1, CRO.NW = 0. OxCF Cache Init Finished 1u 1 (Chipset\Alviso\MemoryinitAsmilA32UMEMORY.INC) ‘OxAO First memory check point x01 Enable MCHBAR x02 Check for DRAM initialization interrupt and reset fal 0x03 Verity all DIMMs are DDR or DDR? and unbutfered ‘x04 Detect an improper warm reset and handle 0x05 Detect if ECC SO-DIMMs are present in the system 0x06 Verily all DIMMs are single or double sided and not asymmetric 0x07 Verity all DIMMs are x8 or x16 width 0x08 Find a common CAS latency between the DIMMS and the MCH 0x08 Determine the memory frequency and CAS latency to program ox10 Determine the smallest common TRAS for all DIMMs oxtt Determine the smallest common TAP for all DIMMs oxt2 Determine the smallest common TRCD for all DIMMs. oxi3 Determine the smallest refresh period for all DIMMs oxi4 Verify burst length of & is supported by all DIMMs oxi5 Determine the smallest (WR supported by all DIMMs 0x16 Determine DIMM size parameters oxt7 Program the correct system memory frequency oxt8 Determine and set the mode of operation for the memory channels oxt9 Program clock crossing registers (0x20 Disable Fast Dispatch oxi Program the DRAM Row Attributes and DRAM Row Boundary registers 0x22 Program the DRAM Bank Architecture register 0x28 Program the DRAM Timing & and DRAM Contol registers 0x24 Program ODT 0x25 Perform steps required before memory init 0x26 Program the receive enable reference timing control register, Program the DLL Timing Control Registers, RCOMP settings 0x27 Enable DRAM Channel VO Butters 162 Chapter 40x28 Enable all clocks on populatod rows 0x29 Porform JEDEC memory intaization for all memory rows 0x30 Perform steps required after memory init oxst Program DRAM throtting and throtting event registers oxse ‘Setup DRAM contol register for normal operation and enable 0x33 Enable ROOMP 0x34 Clear DRAM initialization bitin the SB 035 Intiaization Sequence Completed, program graphic clocks x43 Program Thermal Throttling BDS & Specific action: [code [| scription (0x00 port the legacy boot is happening ox12 Wako up the Aps xis Intiize SMM Private Data and relocate BSP SMBASE ot PC init begin at the staget 0x27 Feport every memory range do the hard ware ECC init 0x28 ‘Report status code of every memory range 0x50 Got the root bridge handle ost [Notify pel bus driver stars to program the resource 0x58 Reset the host controler Ox5A IdeBus begin inivalizaton ox7a ‘Report thatthe remote terminals being disabled Ox7A ‘Report thatthe remote terminals being enabled 0x80 ‘Keyboard reset ost US Koyboard disable x92 ‘Keyboard detection 0x93 Report that the usb keyboard is being enabled 0x94 Clear the keyboard butter 095 Init Keyboard 0x98 ‘Mouse rosot 0x99 ‘Mouse disabio OX9A Detect PS2 mouse 098 Report thatthe mouse is being enabled 0x88 Peripheral removable media reset (ex: IsaFioppy, USB device) 0x89 Peripheral removable media disabie x88 Poriphoral removabio media enable oxE4 FRoport Status Code here for DXE_ENTRY_POINT once itis avalablo OxFB Report that ExitBootServices () has been called OxFo Funtime diver set virtual address map Chapter 4 163Each PEIM entry point used in 80_PORT [code [scription ‘0x00 x01 PEI_EVENT LOG OxAt PEI_OEM_ SERVICE KAZ PEL_SIO_INIT xa PEI_MONO_STATUS_CODE OxAg PEI_CPU_IO_PCLCFG 0x06 PEI_CPU_IO 0x07 PEI_PCLOFG KAS PEI_CPU_PEIM OxAG PEI_PLATFORM_STAGEt OxAT PEI_VARIABLE ‘OxAB PEL_SB_INIT ox0C PEI_CAPSULE OxAA PEI_PLATFORM STAGE OxAC. PEI_SB_SMBUS_ARP_DISABLED Ox0F PE|_HOST_TO_SYSTEM ‘x40 PE|_MEMORY_INIT oxai PE|_S3_ RESUME OxAD PEI_CLOCK GEN OAR PEI_OP_PRESENCE OxAE PELFIND_FV oxi6 PEI_H20_DEBUG_1O oxt7 PE|_H20_DEBUG_COMM Oxt6-OxF | PE|_RESERVED (0x20-0x2E | PE|_OEM_DEFINED OxAF PEI_DXE_IPL Each Driver entry point used in 80_PORT [code | eseripton 0x30 RESERVED 0x86 DXE_CRC32_SECTION_EXTRACT 0x88 ‘SCRIPT_SAVE 0x89 ACPL_S3_SAVE oxBa SMART_TIMER 0x88 JPEG_DECODER xB POX_DECODER OxBE HT_CPU/MP_CPU OxBF LEGACY_METRONOME oxC0 FIWLTE oxci RUN_RIME 0x02 MONOTONIC_COUNTER OxC3 WATCH_DOG_TIMER 164 Chapter 4oxc4 ‘SECURITY_STUB OxC5 DXE_CPU_IO OxC6 CF9_RESET x07 PC_RTC xc ‘STATUS_CODE oxce VARIABLE. EMU_VARIABLE oxD9 DXE_CHIPSET_INIT x45 DXE_ALERT_FORMAT x06 PCI_HOST BRIDGE 0x07 PC|_EXPRESS 0x05 DXE_SB_INIT OxDA IDE_CONTROLLER, oxDB ‘SATA_CONTROLLER ‘xDD ‘$8_SM_BUS oxE7 ISA_ACPL_DRIVER OxES ISA_BUS oxE9 ISA_SERIAL oxED BUS_PCI_UNDI oxEC PCL_BUS Oxo BOOT_PRIORITY OxF7 FVB_SERVICE OnE OxFB PC|_HOT PLUG OxFC DXE_PLATFORM OxFD PLATFORM _IDE 0x97 ‘SMBIOS (0x98 ‘MEMORY_SUB_CLASS. 0x99 MiSC_SUB_CLASS. ‘Ox82 ‘GON_PLATFORM 0x83 ‘SAVE_MEMORY_CONFIG 0x4 ‘ACPLSUPPORT 0x85 CON_SPLITTER_UGA VGA/CON SPLITTER 0x88 VGA_CLASS x89 DATA_HUB ‘x60 DISK_10 x88 MEMORY_TEST x62 CRISIS_ RECOVERY ‘Ox8D LEGACY 8259, x8 LEGACY_REGION ox8F LEGACY_INTERRUPT x70 BIOS KEYBOARD ox7t BIOS_VEDIO Chapter 4 165x72 MONITER_KEY 0x73 LEGACY_B10S 0x75 LEGACY BI0S_PLATFORM 0x76 PC|_PLATFORM Ox6C ISA_FLOOPY x6D PS2_MOUSE 0x6 us8_80T Ox6F usB_cBI0 x74 USB_MOUSE OxFA ‘SETUP_UTILITY 0x90 FW_BLOCK_SERVICE x78 ‘SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL Ox8A DATA_HUB_STD_ERR x70 FAT x70 PARTITION Ox7E ENGLISH ox7F FRENCH x9 HIl_DATABASE Ox9F ‘OEM_SETUP_BROWSER ox8C (OEM_BADGING_SUPPORT OxFS ‘SETUP_MOUSE ox72 MONITOR_KEY x80 PLATFORM _BDS 0) RESERVED ox RESERVED oxoF RESERVED ‘oxAg DXE_H20_DEBUG 10 0x83 DXE_TPM_TCG oxB4 DXE_TPM_PHYSICAL_PRESENCE 0x87 DXE_OEM_SERVICE 0x98 DXE_SECURITY_HDD_PASSWORD_SERVICE ‘OxA9 DXE_LAN_IDER_CONTROLLER ox9C DXE_SECURITY_SYSTEM_PASSWORD_SERVICE ‘ox9D DXE_SECURITY_PASSWORD_CONSOLE oxcB DXE_DATA_HUS_RECORD_POLICY 0x85 DXE_TPM_DRIVER oxit CHINESE 0x80 JAPANESE x81 ‘DXE_UNICODE_COLLACTION 166 Chapter 4Each SmmDriver entry point used in 80_PORT ‘OxD4 ‘SMM_ACCESS OxDE ‘SMM_CONTROL xc ‘SMM_BASE ‘OxD2 ‘SMM_RUNTIME OxDF ‘$8_SMM_DISPATCH ‘OxDO ‘SMM_THUNK OxCA ‘SMM_AGPL_SW_CHILD OxFE ‘SMM_PLATFORM ‘0x08 ‘SMM_GMCH_MBI 0x90 ‘SMM_FW_BLOCK SERVICE 0x1 ‘SMM_VARIABLE. oxe2 ‘SMM_IHISI 0x93 ‘SMM_INT15_ MICROCODE 0x94 ‘SMM_PNP 0x95 ‘SMM_INIT_PPM 0x03 ‘SMM_OEM_SERVICE Chapter 4 167168 Chapter 4Jumper and Connector Locations Mainboard Top View 7 JRUA5 J45 CONNECTOR, P26 | MIGROPHONE CONNECTOR JUSBS USB CONNECTOR IMIG t [AUDIO JACK (MIG) JHP 1 [AUDIO JACK (HEAD PHONE) P20 | SPEAKER CONNECTOR wart [BLUETOOTH CONNECTOR uP TOUCH PAD CONNECTOR KB 4 [KEYBOARD CONNECTOR a LED BOARD CONNECTOR JUsB2 [USB CONNECTOR JusBt [USB CONNECTOR: JLvDS 1 [LVDS CONNECTOR JORT [D-SUB GONECTOR PUP 1 DG-IN JACK CONNECTOR IPS [SIM CARD CONNECTOR Chapter § 169Mainboard Bottom View DIMI | DDR2 CONNECTOR IMINI | [MINI CARD CONNECTOR Luini2___| MINI CARD CONNECTOR [spe | FAN CONNECTOR | JHDDI [HOD CONNECTOR Pup2 BATTERY CONNECTOR 170 Chapter §Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for the computer. There is one Hardware Open Gap on the mainboard for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description is as follows: re mE BAVIO LIE gray a A Clear CMOS Jumper Located near DIMM Module Steps for Clearing BIOS Password Check Iusers set BIOS Password (Supervisor Password andlor User Password) for a securly reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once itis necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: 1. Power Off the system, and remove HDD, AC and Battory from the machine. 2. Disconnect the RTC Battery cable and locate the CMOS jumper in the DIMM bay. 3. Use an electric conductivity tool to short the two points of the HW Gap. 4 Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system til BIOS POST finish, Then remove the tool from the HW Gap. 5. Restart system. Press F2 key to enter BIOS Setup menu, 6. If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again Note: These steps are only for clearing BIOS Password (Supervisor Password and User Password) Chapter § 17BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. Its used to boot up the system with minimum 810S initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: FnsEse, for enable BIOS Recovery process wien system is powered on during BIOS POST. To use this function, itis strongly recommended to have the AC adapter and Battery present. I this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage: Before doing this, prepare the Cris's USB key. The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Save ROM file (fle name: PAV70D2fd for DDR2, PAV70D3.FD for DDR3) tothe root directory of USB storage. 2. Plug USB storage into USB port. 3. Pross Fn + ESC bution then plug in AC. The Power button flashes once. 4, Press Power button to initiato system CRISIS mode. When CRISIS is complete, the system auto restarts with a workable BIOS. 5. Update the latest version BIOS for this machine by regular BIOS flashing process. Steps for BIOS Recovery by Crisis Disk: Bofore doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by oxecuting the Crisis Disk program in another systom witn Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the falled system. 3. Copy xxxxx.wph to too!’ folder and rename it as BIOS.wph, 4. Execute wineris.exe to start the Crisis Disk Build 5. Select Removable and click Start 6. Select Quick Format Disk and click Start. A progress screen displays. 7. Click OK to complete the process. 8. _Insort the Crisis Disk in to the USB floppy drive attached to the BIOS flash falied system. 8. Inthe power-off state, press and hold FnsEse then press the Power button ‘The system powers on and the Crisis BIOS Recovery process begins. BIOS Boot Block begins restoring the BIOS code from the Cris's floppy disk to BIOS ROM on the falled systems, When the Crisis flash process is finished, the system restarts with a workable BIOS. Update to the latest version BIOS for the system using the regular BIOS flashing process. 172 Chapter §Chapter § 173174 Chapter §FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available fn your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer otfice may have a DIFFERENT part numbor code from those given in the FRU list ofthis printed Service Guide. You MUST uso the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines, Note: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return i Chapter 6 175Exploded Diagrams Main Assembly 1 | UPPER CASE ‘60.NE502.001 5 | LEDBOARD | §5.SDE02.002 FOR Wi0 3G 2_| MAINBOARD MB.SDF02.001 6 | LOWERCASE | 60.SDE02,002 3__| THERMAL MODULE WIFAN | 60.SDE02.006 7_| Logic Door | 60.NE502.002 4 | DCINCABLE '80,SDE02,003, 176 Chapter 6Logic Lower Assembly < 1_| SPEAKERR+L | 28.SDE02.002 Graptere 2 LOWER CASE || 60.SDE02,002 177Logic Upper Assembly 60.NE502.001 UPPER CASE '55.SDE02.001 BUTTON BOARD Chapter 6 178LCD Assembly [LCD BEZEL conneso2.004 | 6 | LOD BRACKET RAL 68.SDE02.002 2 | ANTENNA 3G AUX 7 | LOD COVER IMR 0.NES0e.008 BLACK W036 ANTENNA WAN AUX | 80.80E00.008 | 8 | ANTENNAWLANMMAIN | 60.SDE02.004 LCD CABLE FOR Wi | 50.SDE02.008 | @ | ANTENNASG MAIN 86 3 [CAMERA aM STSDEWEIOI Grapteré 173FRU List ___carecony | scription | ‘ADAPTER, ‘Adapter DELTA 40W 19V 1.7x5.5x11 Black ADP-40 TH AA, | AP.04907.002 LVS wall-mounted, OBL LF ‘Adapter LEADER 40W 19V 1.7x5.5x11 Black 1U40-11190- ‘AP.04007.002 0118, wall mounted, LV5+OBL LF BATTERY Battery SANYO AL10A Li-lon 3S1P SANYO 3 cell 2200mAn | ‘BT.00303.022 ——S Main COMMON ID:AL10A31 Battery SANYO AL10B Li-ion $S2P SANYO 6 cell 4400mAn | BT.00603.114 Main COMMON ID:ALTOB31 BOARD FOXCONN BLUETOOTH ATH AR3011 (873.0) BH.21100.009 tt FOXCONN BLUETOOTH BRM 2070 (T77H114.01) BT 3.0 BH.21100.010 FOXCONN BLUETOOTH ATH BU12, BH.21100.011 BUTTON BOARD '55.SDE02,001 LED BOARD FOR W.0 36 '58.SDE02,002 FOXCONN WIRELSS LAN BROADGOM 4313 1X7 BGN (HM) | NI23600.076 BS T77H194.00 LITEON WIRELESS LAN ATHEROS HBG5 1x1 BGN (HM) NiL23600.070 W660! AH LITEON WIRELESS LAN RELTEK RTLBIQISE 1X1 BGN | NiL23600.071 (WNE6OSLH) FOXCONN WIRELSS LAN ATHEROS HEQS 1X1 AGN (HM) | Ni-29600.068 Tr7H124.04 QMI WIRELESS LAN ATHEROS HB95 1X1 BGN(HM) EM305___NI.23600.069. Lan Intl WLAN 1128 HMWG MM#903961 KL.CPHOI.001 (CABLE BLUE TOOTH CABLE-8PIN 50.SDE02,001 a a 50.S0E02,002 DOIN CABLE B0SDEOA008 On 180 Chapter 6‘AC CLIP US 27.WH202.001 ‘AC CLIP EU 27.WH202.002 ‘AC CLIP AUSTRALIA 27.WH202.003, ‘AC CLIP UK 27.WH202.004 ‘AC CLIP ARGETINA 27.WH202.005 ‘AC CLIP CHINA 27.WH202.006 ‘AC CLIP BRAZIL 27.WH202.007 ‘AC CLIP S-AFRICA 27.WH202.008 ‘AC CLIP KOREA 27.WH202.009 AC CLIP AF 27.WH202.010 ‘ANTENNA WLAN MAIN '50.SDE02,004 ‘ANTENNA WLAN AUX '50,SDE02,005, or LOD CABLE FOR WiO 3G, '80,SDE02,008 CASE/COVERIBRACKET ASSEMBLY UPPER GASE-BLACK ‘60.NES02.001 LOWER CASE-BLACK (60.SDE02,002 UNILOAD DOOR-BLAGK (60.NE5O2.002 HDD HOUSING '33.SDE02,001 Chapter TaHDD/HARD DISK DRIVE 182 HDD KGST 2.5° 5400RPM 160G8 HTS54501689A300 PANTHER B SATA LF F/W:C60F DISK IMBALANCE CRITERIA = 0.014G-CM HDD TOSHIBA 2.5" S400RPM 160GB MK1665GSX, CAPRICORN BS, 320G/P SATA 8MB LF FiW:GJO02) HDD WD 2.5" 5400RPM 160GB WD1600BEVT-22A23TO , WD, ML320S SATA 8MB LF FiW:01.01A01 HDD SAMSUNG 2.5" 5400rpm 160GB ME, 320G/P, HM161GI, Samsung SATA MB LF F/W:2AJ0002 HDD SEAGATE 2.5" 5400RPM 160GB '$T9160314AS.9HH13C-189, SEAGATE(NEW PCB) SATA ‘8MB LF F/W:0001SDM1 HDD SAMSUNG 1.8" 5400rpm 160GB HS16VJF/ACE SATA LF FWSAL108¢4 HDD TOSHIBA 1.8" 5400(pm 160GB MK1629GSG Opal BS. SATA LF FW:PS110J, HDD WD 2.5" 5400rpm 160G8 WD1600BEVT-227CTO ML160 SATA LF FAW:11.01A11 HDD KGST 2.5" 5400RPM 250G8 HTS545025B9A300 PANTHER B SATA LF F/W:C60F DISK IMBALANCE CRITERIA = 0.014G-OM HDD TOSHIBA 2.5" §400RPM 250GB MK2565GSX, CAPRICORN BS, 320G/P SATA 8MB LF FiW:GJO02) HDD Wh 2.5" 5400RPM 25068 WD2500BEVT-22A23TO, WD, ML320S SATA 8MB LF F/W:01.01A01, HDD SEAGATE 2.5" 5400RPM 250GB ST9250315AS, ‘9HH192-189, WYATT WITH NEW PCB SATA 6MB LF F/ w:0001S0M1 HDD HGST 2.5" 5400‘pm 250GB HTS54322547A384, Eagle 7, 820G/P SATA 8MB LF+HF F/W:AGOW HDD TOSHIBA 1.8" 400rpm 250GB MK2529GSG Opal BS. SATA LF FW:PS110J HDD TOSHIBA 2.5" 5400(pm 250GB MA2559GSXP.Capricon SBS, 4K drive, 375G/P SATA 8MB LF+HF FIW:GNOO 4k drive HDD WD 2.5" 5400rpm 250GB WD25008PVT. 22ZESTO.ML320S-AF, 4K drive SATA 8MB LF F/W:01.01A01 aK drive HDD KGST 2.5" 5400RPM 3208 HTS54503289A300 PANTHER B SATA LF F/W:C6OF DISK IMBALANCE CRITERIA = 0.014G-CM HDD WD 2.5" 5400RPM 320GB WD3200BEVT- 22A23T0.ML820S,WD SATA 8MB LF FIW:01.01A01 HDD GST 2.5" 5400rpm 320GB HTS543232A7A384, Eagle 87, $20G/P SATA LF+HF FIW:A60W HDD HGST 25" 5400rpm 500G8 HTS54505089A300 Panther B SATA LF FIW:C6OF Disk imbalance criteria = 0.014g-em HDD WO 2.5" 54001pm 500GB WD50008PVT- 22HXZT1,MLS75_AF, 4K drive SATA 8MB LF-HF F/ W.01.01A01 KH.16007.026 KH.16004,008 KH.16008.027 KH.16008,.005 1 H.16001.045 KH.16008,004 | H.16004.007 kH.16008.022 1 kH.25007.016 | #.25004.005 | kt.25008.025 KH.25001.019 1 kH.25007.020 | H.25004.004 KH.25004,006 | #.25008.029 | «H1.32007.008, | H.32008.019 | eH.32007.013 1 i6H.50007.010 | kH.50008.021 Chapter 6KEYBOARD Keyboard ACER NTOT_A10B NTOT Intornal 10 Standard 84KS | KB./100A.086 Black US International Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 84KS | KB./100A.070 Black Greek Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard @4KS | KB.|100A.061 Black Arabie Texture Keyboard ACER NTOT_A10B NTOT Intornal 10 Standard 84KS | KB./100A.065 Black Chinese Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 84KS | KB./100A.078 Black Russian Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 84KS | KB./100A.087 Black US Intemational w/ Hebrew Texture Keyboard ACER NTOT_ATOB NTOT Internal 10 Standard 84KS | KB,|100A.083, Black Thailand Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 84KS | KB.I100A.074 Black Korean Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./1008.085 Black UK Toxture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB,/100A.069 Black German Texture Keyboard ACER NTOT_AT0B NTOT Internal 10 Standard 85KS | KB,/100A.082 Black Swiss/G Texture’ Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.062 Black Belglum Texture Keyboard ACER NTOT_A10B NTOT Intornal 10 Standard 85KS | KB./100A.066 Black Danish Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.072 Black Italian Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.068 Black French Texture Keyboard ACER NTOT_ATOB NTOT Internal 10 Standard @5KS | KB./100A.071 Black Hungarian Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB.I100A.076 Black Norwegian Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.077 Biack Portuguese Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.080 Black Spanish Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB,/100A.088 Black US w/ Canadian French Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.084 Black Turkish Texture Keyboard ACER NTOT_A10B NTOT Intornal 10 Standard 85KS | KB./100A.081 Black Sweden Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.067 Black FRIArabic Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.075 Black Nordic Texture Chapter TeLeo Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.079 Black SLO/CRO Texture | Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.064 Black CZ/SK Texture | Keyboard ACER NTOT_A10B NTOT Internal 10 Standard 85KS | KB./100A.063, Black Brazilian Portuguese Texture Keyboard ACER NTOT_A10B NTOT Internal 10 Standard €8KS | KB./100A.073 Black Japanese Texture ‘ASSY LED MODULE 10.1" WSVGA Glare w/ ANTENNA, CCD- | 6M.NES02,001 BLACK, e355, ‘ASSY LED MODULE 10.1" WSVGA None Glare wi ANTENNA, | 6M.NE502.002 COD-BLACK, €M355 LOD COVER IMR-BLACK WIO 3G {60.NE502,003 LCD BEZEL-BLACK ‘60.NE502.004 LGD BRACKET RAL 38.SDE02.002 ae CAMERA 13M 37 SDE 001 mere LED LGD CMO 10.1" WSVGA Glare NIOTLBLOD LF 200nt | LKT0100.008 toms 500:1 LED LCD CMI/10.1" WSVGA Giare NiOILE-LOD G2 LF 200nt | LK10100.005 ‘0ms 500:1 LED LCD LPL 10.1" WSVGA None Glare LPYOiWSB-TLP2LF | LK.10108.006 184 200nit 16ms 400:1 LED LCD AUO 10.1" WSVGA NONE GLARE BTO1AWO6 VO | LK.10105.006 LF 200NIT 16MS 400:1 Chapter 6‘MAINBOARD MAINBOARD AQD255 INTEL NM10 LF N450 WiO 3G. MB.SDF02.001 MAINBOARD AOD255 INTEL NM10 LF N455CPUWIO 3G | MB.SDH02.002 MAINBOARD AOD255 INTEL NMI0 LF N475CPU, WI08G—| MB.SDJ02.001 WO MCP = MAINBOARD AOD255 INTEL NM10 LF NSO W/O 3G. MB.SDH02.001 Mainboard AOD255E Intel NM10 LF N570 CPU, wio 3G. MB.SEWO2.001 MEMORY MEMORY HYNIX SO-DIMM DORIII 1333 1GB KN.1G806026 HMT112S6TFREC-H9 LF 128°8 0.055UM Memory A-DATA SO-DIMM DDRII 1333 1GB. AD7SI1A0873EU LF 128°8 0.065um KN.1GB00.009 Memory UNIFOSA SO-DIMM DDRIll 1333 1G8 (GU672203EP0200 LF 128°8 0.085um KN.1GB0H.017 MEMORY HYNIX SO-DIMM DORI 1383 268 KN2GB0G018 HMT325S6BFREC-H9 LF 256°8 46NM Memory NANYA SO-DINM DDRIll 1338 268 KN.2G808.021 NT2GCB4B8BB0NS.CG LF 256°8 0.055um MEMORY KINGSTON SO-DIMM DDRII 800 1GB N.1G807.003 ‘ACR128X64D2S800C6 LF 128°8 0.065UM MEMORY SAMSUNG SO-DIMM DDRII 800 168 KN.1GB08.033, MA7072864EHS-CF? LF 64°16 0.055UM MEMORY SAMSUNG SO-DIMM DDRII 800 268 KN2G808.078, M47075663EHS-CF7 LF 128°8 0.055UM MEMORY KINGSTON SO-DIMM DDRII 800 2GB KN-2GBO7 003 ‘ACR256X64D2S80006 LF 128°8 0.065UM HEATSINK THERMAL MODULE WiFAN {60.S0E02.006 me THERMAL MODULE WIFAN FOR N550 CPU {60.S0E02.007 wy S MISCELLANEOUS LCD SCREW MYLAR-BLACK 47.SDE02,001 LOW SIM GARD MYLAR-BLAGK ‘47 SDE02,002 2 INT CARD READER MYLAR FOR WSG 47, S0U02.008 Chapter TeMic SET 23:SDE02.001 ia ~ ‘SPEAKER RL 23:SDE02.002 186 Chapter 6Screw List ‘SCREW ‘SCREW 20 GLK 4.5D ZK NL CRS 0.4T '86.SDE02,001 ‘SCREW 20 LK 4.5D ZK NL 86.SDE02.002 ‘SCREW 2D 4.0L K 4.0D NI NLO.3T 86.SDE02.003 ‘SCREW 20 6L K 4.6D ZK NL ORS '86.SDE02,004 ‘SCREW 2D 7L K 4.6D ZK NL CRS '86.SDE02,005 ‘SCREW 3.00 8.0L K 49D NI '86.SDE02.006 Thapteré Ter188 Chapter 6Model Definition and Configuration eMachines 355 __Mode!_| county |__pIN___| RO | __Description eM355-131G1 6ikk CN | LU.NESOC.001 CHINA eM355-131G6ikk LinpusMGeCN1 UMACKK 3 1"1G/160/312,2/2R/ C8SDS_GN_0.36_GEk ZHAt eM355-131G16ikk (eM355-13 1G 16ikk eM355-131G16ikk DE | Moyo RU LU.NESOD.O11 LU.NESOD.063 LU.NESOD.006 EMEA EMEA EMEA eM355-181G16ikk SNW7STS2eSDEt UMACKK 3 1"1G/160/612.2/2R/ CBSDS_GN 0.36 GEk DEI! ‘eM355-131G16Ikk EM SNW7ST32EMeSME1 UMACKK 3 1°1G/160/BTI3L2.2/2Ry C8SDS_GN 0.30 GEk ARAt eM3§5-181G1 6ikk SNW7STS2RUeSRUt UMACKK 3 1"1G/160/312,2/2R/ CBSDS_GN_0.30_GEk ES61 eMS55-131G16kk ‘eNM355-131G16kk eM355-131G16ikk RU SIAR 7 svHA LU.NESOD.007 LU.NESOG.002 LU.NESOD.061 EMEA EMEA EMEA ‘eM355-181G16ikk SNW7STS2RUeSRUt UMACKK_3 1"1G/160/312,2/2R/ CBSDS_GN 0.36 GEk RUS2 ‘eM355-131G 16ikk LinpusMGeSIT UMAGKK_$ 1"1G/160/3.2.2/2R) |_GBSDS_GN_0.3C_GEk SL21 eM355-181G16kkk SNW7ST32eSSI1 UMACKK 3 1°1G/160/312.2/2R/ CBSDS_GN_0.30_GEk_SL11 eM355-131G16ikk UA LU.NESOD.008 EMEA ‘eMS85-181G16kkk SNW7STS2AUeSUKi UMAGKK 8 1"1G/160/312,2/2R/ CBSDS_GN_0.30_GEk_RUS2 (eM355-13 1G25ikk (eM355- 13 1G25ikk ALM aT LU.NESOD.018 LU.NESOD.036 EMEA EMEA ‘oMS55-131G25ikk SNW7STS2EReSAL1 UMAGKK 3 1"1G/250/3.2.2/2R) NASD_GN_0.3C_GEk Alt! ‘oM3S5-131G25ikk SNW7ST320SAT1 UMACKK 8 1°1G/250/312.2/2R/ CBSDS_GN_0.36_GEk_DE6! (eM355-131G25ikk LU.NESOD.037 EMEA ‘eM3§5-131G25ikk SNW7STS2@SBEt UMACKK 8 1°1G/250/312,2/2R/ NASD_GN_0.3C_GEk_NL1t (eMG55-131G25ikk (eM355-131G25ikk cA cH LU.NESOD.001 LU.NESOD.048 EMEA ‘oM355-181G25ikk SNW7ST326SCA2 UMACKK 8 1°1G/250/312,2/2R/ CBSDS_GN_0.36_GEk_FRE7 (oMSS5-131G25ikk SNW7ST32eSCHt UMAGKK 3 1"1G/250/3.2.2/2R) NASD_GN_0.30_GEk IT41 (eM 355-13 1G25ikk oy LU.NESOD.038 EMEA ‘oM3E5-181G25ikk SNW7STS2eSCY1 UMACKK 3 1°1G/250/312.2/2R/ NASD_GN_0.30_GEk_ES61 Appendix A 199(oM3S5-131G25ikk Czech LU.NESOD.039 EMEA ‘0M355-181G25ikk SNW7ST320SCZ2 UMACKK_8 1°1G/250/3L2,2/2R/ NASD_GN_0.30_GEk_SK11 ‘eMS55-131 G25ikk DE LU.NESOD.012 EMEA ‘eM355-131 G25kk SNW7ST32eSDEt UMACKK_8 1°1G/250/6L2.2/2R/ NASD_GN_0.3_GEk_DE11 oM355-131G25ikk DE LU.NESOD.044 EMEA ‘eM355-131G25ikk SNW7ST32eSDEt UMACKK 3 1"1G/250/3L2.2/2R/ NASD_GN_0.3C_GEk_DE11 (oM3S5-181G25ikk DK LU.NESOD.040 EMEA ‘0M355-18 1 G25ikk SNW7STS20SDK2 UMACKK 3 1°1G/250/3L2.2/2R/ NASD_GN_0.30_GEk_ENS1 ‘eM355-131G25kk DK LU.NESOD.041 EMEA (eM355-131G25kk SNW7ST32eSDKt UMACKK 8 171 G/250/3L2,2/2R/ NASD_GN_0.30_GEk_NO1t (oMS55-181G25ikk bz LU.NESOD.020 EMEA ‘eM355-131 G25ikk EM SNW7STS2EMeSDZ1 UMACKK_3 1°1G/250/312.2/2R/ NASD_GN_0.3C_GEk_AR81 (oM355-181G25ikk ES LU.NESOD.059 EMEA (0M355-181G25ikk SNW7ST320SESt UMACKK 3 1°1G/250/3L2.2/2R/ NASD_GN_0.3C_GEk ESS! ‘eM355-13 1 G25kk ES LU.NESOD.060 EMEA (eM355-13 1 G25ikk SNW7ST32eSESt UMACKK_8 1°1G/250/612,2/2R/ CBSDS_GN_0.3C_GEk_ESS1 ‘eM355-131 G25Kk FL LU.NESOD.042 EMEA (eM355-131G25kk SNW7ST32eSFI2 UMACKK_3 1°1G/250/3L2.2/2R/ NASD_GN_0.3C_GEK_FI1t eMS55-181G25ikk FR LU.NESOD.009 EMEA ‘eM355-131 G25ikk SNW7STS2eSFRT UMAGKK_8 1"1G/250/312.2/2R/ CBSDS_GN_0.3C_GEk FR21 (eMSS5-181G25ikk FR LU.NESOD.043 EMEA ‘©M355-181G25ikk SNW7STS2eSFRI UMACKK_8 1°1G/250/3L2.2/2R) NASD_GN_0.30_GEk FR21 ‘eM355-131 G25Kk GR LU.NESOD.014 EMEA (€M355-131 G25ikk SNW7ST32eSGR1 UMACKK_8 1°1G/250/312.2/2R/ CBSDS_GN_0.3C_GEk_EL3t (eMS55-181G25ikk GR LU.NESOD.045 EMEA ‘eM355-131G25ikk SNW7STS2eSGR1 UMAGKK_8 1°1G/250/3L2.2/2R/ NASD_GN_0.3_GEk_EL31 eMSS5-13 1 G25ikk HU LU.NESOD.050 EMEA (0M355-181G25ikk SNW7ST32eSHU1 UMACKk_ 3 1"1G/250/3L2.2/2R) NASD_GN_0.3C_GEk HUIt ‘0M355-131G25Kkk LU.NESOD.051 EMEA ‘0M355-13 1G25ikk SNW7STS20SIL1 UMACKK_3 1°1G/250/3L2.2/2R/ NASD_GN_0.30_GEk HE62 ‘eM355-131G25Kkk LU.NESOD.010 EMEA ‘@M355-131G25ikk SNW7ST326SIT1 UMACKK_8 171 G/250/3L2.2/2R/ (CBSDS_GN_0.3C_GEk_IT11 ‘eM855-131 G25kk LU.NESOD.052 EMEA ‘eM355-131G25ikk SNW7ST326SIT1 UMACKK 8 1°1G/250/3L2.2/2R/ NASD_GN_0.3C_GEk_IT1t ‘Appendix A