SLT Exercise Hypothesis Testing

PGDQM-2009

Prepared By Mahesh Hegde Mahindra Institute of Quality

SLT Exercise
A upcoming Quality Management Institute is aiming to become one of the best institute in the world in providing QM training and implementation support. The institute conducts various training programs. PGDQM is the flagship program of the institute which runs for 8 weeks. Company is interested in some of the parameters to check the effectiveness of the program. They are savings from participants projects, project success rate, feedback %, examination score. Different teams are working on improving each parameters. One of the parameters taken by ABC group is to improve examination score. Some of the ways to improve the same can be giving easy questions, emphasis on points that are going to come in exam during training or recap, provide sample questions and give most of the questions from the same etc. But company is not interested in just increasing the exam score, actual interest is to improve the understanding level of the participants, examination is just a measure of the same. Training is given to everybody is same. But team is interested to know why there is variation in exam result?

Exercise
1)

2)
3) 4)

5) 6)

Team has identified several causes like Years of experience of participant Background of the participant department Organization Amount of effort taken by participant for exam preparation Prior knowledge of the topic Attentiveness demonstrated in the class

Data collection of Y along with X

Operational definition for each parameter is identified and data is collected as per operational definition Data collected is shown in next slide Data like department, years of experience, department collected from participant profile form Pretest data is collected from past data Attentiveness is measured by faculty based on number of questions & quality of questions asked by participant, quality of key learning shared, participation in exercise, answers given during quiz, completion of home work and also through keen observation of participants expressions during class

Data for exam result (max 100 marks)

Roll No
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Y - Exam Score
82 88 61 73 73 82 67 83 91 75 69 79 75 68 76 71 74 79 65 74 73 80 73 71 74 58 70 95 85 63

X1 Experience
12 2 12 8 5 2 22 14 4 9 10 3 12 13 13 11 1 9 11 12 12 1 15 9 12 9 13 12 4 12

X2Dept
Q.A Q.A Production Q.A Q.A Q.A Q.A Production Production Q.A Production Maintenance Q.A Production Q.A Production Production Production Maintenance Q.A Q.A Production Production Q.A Q.A Maintenance Q.A Q.A Production Maintenance

X3 Org
CEAT M&M AS M&M - FES Tata Motors Tata Motors M&M - FES Othes M&M - FES CEAT CEAT M&M AS CEAT M&M AS M&M - FES M&M - FES CEAT Tata Motors M&M - FES Othes M&M AS CEAT M&M AS Othes M&M AS M&M AS Othes M&M - FES Tata Motors Tata Motors CEAT

X4Study X5 Pretest hours Score

18 27 16 20 20 21 24 22 28 16 20 29 20 18 18 19 20 31 18 22 20 30 20 19 19 20 19 30 22 18 22 35 39 35 24 39 29 41 42 40 31 42 38 43 38 33 37 38 28 36 30 40 42 32 37 35 31 50 50 27

X6 - Attentive in class
YES YES NO YES NO YES NO YES YES YES NO NO YES NO NO NO NO NO NO NO NO NO NO YES YES NO NO YES YES YES

Questions to be answered
Which are the parameters that are significantly affecting? What is the contribution (%) of these causes? What is the relation of exam marks with parameters?

5 step methodology to be followed

Practical problem: For each parameter write

practical statement (question) Statistical Problem: For each parameter (cause) write Ho and Ha Analysis: Identify the appropriate test, conduct test, check P value Statistical statement : Mention statement

Practical conclusion : Mention practical

conclusion

Summary slide should contain

Write down summary of your finding What actions you suggest for improving the examination score? Mention key learning from the exercise and put all details in PPT

Note: Everybody in SLT should be able to do this independently, one of them

will be called randomly and he should do analysis using Minitab in front of all and should be able to explain