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Part 1 Introduction
GARY DESSLER
What are the five basic functions of the management process? Explain some of the specific activities involved in each function. Which function is most closely associated with human resource management?
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Controlling
Organizing
Leading
Staffing
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Planning activities include establishing goals and standards, developing rules and procedures, and developing plans and forecasting. Organizing activities include giving specific task assignments to subordinates, establishing departments, delegating authority to subordinates, and establishing channels of authority and communication.
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what type of people should be hired, recruiting prospective employees, and setting performance standards. Leading activities include maintaining morale and motivating subordinates. Controlling activities include setting standards such as sales, and quality standards and taking corrective action as needed. Staffing is the function most readily related to human resource management. However, HR managers actually perform all 5 functions.
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people or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising..
Organization
People with formally assigned roles who work together to
Manager
The person responsible for accomplishing the
organizations goals, and who does so by managing the efforts of the organizations people.
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Why Is HR Management Important to All Managers? Managers dont want to make mistakes while managing.
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Personnel Aspects Of A Managers Job Conducting job analyses (determining the nature of each
employees job) Planning labor needs and recruiting job candidates Selecting job candidates Orienting and training new employees Managing wages and salaries (compensating employees) Providing incentives and benefits Appraising performance Communicating (interviewing, counseling, disciplining) Training and developing managers Building employee commitment Understanding employment laws Knowing employee health and safety issues
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Functions of HR Managers
Line Function
Line Authority Implied Authority
Coordinative Function
Functional Authority
Staff Functions
Staff Authority
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the people in his or her own department and in related service areas (like the plant cafeteria).
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Size of HR Department
Depends on company size Small Company: Only a few personnel Large Company: Full range of HR specialist for each different function
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HR in Small Business
Small firms (say, with less than 100 employees) generally cant afford a full-time human resource manager FIGURE 12 Human Resources Organization Chart for a Small Company
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Equal employment opportunity (EEO) coordinators Investigate and resolve EEO grievances, examine organizational practices for potential violations, and compile and submit EEO reports. Job analysts Collect and examine information about jobs to prepare job descriptions.
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the employee benefits program. Training specialists Plan, organize, and direct training activities. Labor relations specialists Advise management on all aspects of unionmanagement relations.
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organizations
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