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‡ ³A feeling of contentment or self-
satisfaction, especially when
coupled with an unawareness of
danger, trouble, or controversy´.
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‡ Complacency creeps into everybody's
life at least once or sometimes more
than once. A secured job, adequate
salary and a comfortable work place
often puts people into such a situation
where the learning curve stops. They
start enjoying the other facets of life.
While it¶s very important to have a good
personal life we need to ensure that our
careers do not take a back seat in this
process.
‡ People working in HR department
need to update themselves on
organization behavior and various HR
trends. People in sales need to learn
about global economics and economic
conditions of the countries where they
do selling. Marketing people have to
be updated about global trends and
innovative ways they can reach the
market effectively.
‡ So it¶s constant learning for each and everybody in
the organization. Complacency in any part will
affect the individual concerned as well as the
organization.
‡ Can we leave the stove on with the food in it? It will
spoil the food. Can we let a child to grow on his or
her own without nurturing it with the knowledge and
good habits?
‡ You should deliver your top class performance as if
your job is always under threat. We should learn as
if there is a project tomorrow. We should prepare
as if there is always a challenging assignment
round the corner.
‡ Never let complacency creep in your life. This
attitude will kill your growth and affect your future.
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‡ The greatest threat to the survival
of organizations today is

  of people inside
organizations It is the number
one enemy in large and
successful organizations today.
· 
 
 There are six grave dangers of

 
1) Complacency Leads To Blind Spots
2) Complacency Leads To Poor Quality
3) Complacency Leads To Excessiveness
4) Complacency Leads To Inaction And
Status Quo
5) Complacency Leads To Strategic
Vulnerabilities
ÿ) Complacency Leads To Deteriorating
Bottom-line Performance

   
 
  
 
‡ With complacency, no matter what people
say, if you look at what they do it is clear
that they are mostly content with the status
quo. They pay insufficient attention to
wonderful new opportunities and frightening
new hazards. They continue with what has
been the norm in the past, whether it¶s short
hours or long, suits or jeans, a focus on
products or systems or not much of
anything.
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1. Ants never, ever give up
2. Ants are always getting ready for
what's next
3. Ants are creatively industrious
and resourceful
4. Ants are always hopeful
5. Ants don't seem to believe in the
concept of enough
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‡ ³The quality or condition of being urgent;
pressing importance:  
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5. Communicate more information

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1. Set a challenging goal with a deadline
2. Set a challenging deadline for a goal
3. Set a minimum time to work on
something
4. Make yourself accountable
5. See yourself to be in the losing side
ÿ. Be aware of potential danger
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‡ ³Create action that is exceptionally
alert, externally oriented, relentlessly
aimed at winning, making some
progress each and every day, and
constantly purging low value-added
activities ± all by always focusing on
the  and not just the mind.´
 V V
1. Bring the Outside In
2. Behave with Urgency Every Day
3. Find Opportunities in Crises
4. Deal with the No Nos
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