Group Dynamics

And
Organizational Culture

17th November’ 10
This session is presented by

• Rahul Shah 44
• Gunapal Shetty 45
• Bhushan Shetye 46
• Vaibhav Shinde 47
• Rajesh Shingare 48
• Parag 62
 Group Dynamics

“Never doubt that a small group of

thoughtful citizens can change the world.
Indeed, it is the only thing that ever has.”
Margaret Mead
 Group Dynamics

Objectives:
• To identify and analyze the social
processes that impact on group
development and performance.
• To acquire the skills necessary to intervene
and improve individual and group
performance in an organizational context.

Module 10
 Objectives (contd)

• To build more successful organizations by

applying techniques that provide positive
impact on goal achievement.

Module 10
 Group Dynamics

The social process by which people interact

in a group environment

The influences of personality, power and

behaviour on the group process
 Group Dynamics

The social process by which people interact

in a group environment

The influences of personality, power and

behaviour on the group process

Module 10
 Group Development
• Characteristics of a Mature Group
– Members are aware of each other’s assets and
liabilities.
– Individual differences are accepted.
– The group’s authority and interpersonal relationships
are recognized.
– Group decisions are made through rational
discussion.
– Conflict is over group issues, not emotional issues.
– Members are aware of the group’s processes and
their own roles in them.
Copyright © Houghton Mifflin Company. All
Lecture Outlines, 12–20
rights reserved.
Five Stages Of Group Formation
 Group Development

Forming - orientation, guidance

(dependence)
Storming - conflict, roles and
responsibilities, rules and procedures,
individual recognition (counterdependence)

Module 10
 Group Development (contd)

Norming - issue resolution, develop social

agreements, cohesion, establish group
norms (interdependence)
Performing - mutual assistance, creativity,
understanding goals and roles
(independence)
Adjourning/ Disintegration - closure,
symbolism, ceremonies, and emotional
support.
Module 10
 Principles of Group Dynamics

1 ) Keep the group small--10 to 15 persons

maximum.
• Anything beyond this becomes too large and
the group will end up breaking up into smaller
subgroups. .
• The minimum size for an effective small group
is 6 (six).
2) The single most important factor for the
success of a group is commitment.
• Without commitment the group will not last.
• It is the "glue" that holds the group together.
• By commitment is meant the discipline to
make the group a priority in one's life and be
there on a regular basis.
3) Groups work best when their purpose is clear--every
member is to be involved for spiritual growth, and not a
time for one person to lecture while all others just listen.

• The leader of a group is not one who takes control of the

group, but is a facilitator who seeks to involve all
participants in the discussions, dialogues, and decisions,
and may not necessarily be the same person all the
time.
4 ) Members comprising a group should have a
common bond, interest, and purpose.
• This does not mean that group members should
be clones of each other, for the result would then
be "groupthink"
• It means that some persons are more compatible
with certain persons than with others.
• Effective groups all have members with a
common interest.
5 ) The group needs to be semi-closed, meaning that the same persons
meet week after week.

• If the group membership is different every time, it will lack continuity.

• Different persons every week results in a lack of commitment, in that
there is no responsibility to be there on a regular basis, since the
membership is different every time.
• It prevents a sense of "family," attachment, openness, trust, and
frankness to develop, since the membership is in constant flux.
• Every time a new person enters the group, the dynamics of the group
changes. The old group bond is severed and has to be reconfigured, and
it takes time to bring it back to the old level of trust and attachment.
6) Confidentiality is a requirement.

• Without confidentiality no sense of trust and commitment will

develop in the group.
• By confidentiality is meant two things:
– People are free to share whatever they desire, since this is one of the
purposes of the group, to allow for freedom of expression. People should
be free to say whatever is in their hearts without experiencing a spirit of
negative judgment.
– Whatever is shared in the group stays in the group. There is no discussing
or sharing of comments or contents of sensitive material with anyone
outside the group.
• This is also the reason why the group needs to be semi-closed.
 Group Functions

• Task behaviours;
• Maintenance behaviours;
• Self-interest behaviours.

Module 10
 Task Behaviours

• initiating;
• information seeking/giving;
• clarifying ideas;
• brining closure;
• consensus testing.

Module 10
 Maintenance Behaviours

• encouraging;
• improving group atmosphere;
• harmonizing;
• compromising;
• gate-keeping.

Module 10
 Self-interest Behaviours

• dominating/controlling;
• blocking;
• manipulating;
• belittling;
• splitting hairs.

Module 10
 Effective Teams

Are a result of:

• high skills, high motivation;
• have a clear picture of group goals;
• high performance;
• success attracts others;
• opportunity for individual recognition;
• recognition of professionalism.

Module 10