Introduction to

IATF 16949:2016

By:
Disha Jain
Ashish Mehta
 Agenda
 Introduction of IATF 16949:2016
 What is IATF 16949:2016?
 Why IATF 16949:2016?
 High Level structure and PDCA approach
 Quality Management Principle
 Over view of clauses
- Clause 4 : Context of the Organization
- Clause 5 : Leadership
- Clause 6 : Planning
- Clause 7 : Support
- Clause 8 : Operation
- Clause 9 : Performance Evaluation
- Clause 10 : Improvement
 Introduction to IATF 16949:2016
IATF 16949:2016 New
(First edition)
Released on 1st
October,2016

IATF
ISO/TS 16949:2009
ISO/TS 16949:1999 ISO/TS 16949:2002 (Second Edition)
(First edition) (Second Edition)

ISO/TC
176

ISO 9000 revised in ISO 9000 revised in ISO 9000 revised in

year 2000 year 2008 2015
IATF : International Automotive Task Force
 What is IATF 16949:2016 ?

 IATF 16949:2016 is a standard that establishes the requirements for a Quality Management
System (QMS) by International Automotive Task Force (IATF), specifically for the automotive
component manufacturing industries and relevant service parts organizations.
 IATF 16949:2016 = ISO 9001:2015 + Specific Requirements of Automotive Industry
 The Goals of IATF are:

1) Defect Prevention
2) Reduction in variation and waste throughout the supply chain
3) Continual Improvement
 Why IATF 16949:2016 ?

Implementing IATF 16949 ensures that our customers receive consistent, good quality products
and services, which in turn may bring many business benefits. IATF 16949 helps to:
 Consistent quality product  Sustenance of existing business.
 Meets statutory, regulatory and  Expansion in new business.
product safety requirement.
 Increases on- time delivery
 Customer satisfaction
 Increase in productivity and
efficiency.
 Reduction in internal and external
cost.
 Control on rejection and rework
ppm.
 Standardization of all work
procedures.
 Reduction in product development
lead-time.
High Level
HighStructure and PDCAand
Level Structure Approach
PDCA Approach
Based on High Level Structure
Total Clauses : 10
Auditable Clauses : 4 to 10
Quality Management Principle
7 Principles

 Customer Focus
 Leadership
 Engagement of people
 Process Approach
 Improvement
 Evidence based decision making
 Relationship management
 Overview of clauses
Clause 4 – Context of the Organization
4.1 Understanding the
organization and its
context
4.2 Understanding the
needs and expectations
of interested parties
 Understand internal and external factors that affects the strategic
direction of organization.
External Risk:
- Legal: Govt.policies,GST
- Technological: Introduction of EV
- Competitive: Entry of competitor
- Market: Slow down of business
- Cultural: Mass leaves during
festivals
- Social: Riots
- Economic: Inflation, Steel price
hike
Internal Risk:
- Values : Teamwork, Integrity
- Culture : Worker Unions
- Knowledge : Technological
Unawareness
- Performance of organization
- KPI’s not achieved
- Lack of analysis and action plan
Overview of clauses
Clause 4 – Context of the Organization
4.3 Determining the
scope of the quality
management system
Scope of QMS
This Quality Management System is applicable for Design,
Development, Manufacturing, Supply of automotive clutches
and clutch components at SAL, KALOL with CSR (Customer
Specific Requirements)
Exclusion:
 Following Clauses of IATF 16949:2016 have been excluded:
 8.3.2.3 - Development of products with embedded software:
 8.5.5.2 - Service Agreement with Customer
 8.6.3 - Appearance Items
 Overview of clauses
Clause 4 – Context of the Organization

Scope of QMS
 Interaction of processes
 Documented procedures where required
 Conformance of product, process and
outsourced services
 Product Safety

4.4 Quality management

system and its processes
Overview of clauses
Clause 5 – Leadership

 Active role of Top Management in engaging, promoting,

ensuring, communicating and monitoring the performance
and effectiveness of the QMS
 Ensure resources are available by reviewing support
5.1 Leadership and function in MRM
commitment
 Defined and implemented Corporate Responsibility
Policies (Anti bribery policy, whistle blower policy)
 Management focus on Customer Satisfaction and statutory
5.2 Quality policy & regulatory requirements
 Ensure Quality Policy and Quality Objectives are
established
5.3 Organizational roles,  Communicate importance of effective QMS
responsibilities &  Assigned Roles, Responsibilities, and Authorities by
Authority management, understood by the person who is assigned,
and known to all employees
Overview of clauses
Clause 6 – Planning

6.1 Actions to address

risks & opportunities  Introduces Risk Based Approach to planning
 Need to identify, analyze, and consider actual and potential risk and
6.2 Quality objectives opportunity was covered in various areas & evaluate effectiveness
& planning to achieve of actions
them  Contingency Plan and its periodic testing for any outlined
disruption condition
6.3 Planning of  Establishment of quality objectives for relevant function and
changes processes inline with quality policy.
 Quality Objectives shall be SMART.
 Planning of QMS changes to be reviewed to check integrity.

.
Overview of clauses
Clause 7 – Support

 Resources: Infrastructure ,Plant facility & Equipment planning,

Environment, MSA, Calibration, Laboratory Requirement
,organization knowledge
 Competency: On job training, Internal auditor competency,
Second party auditor competency.
 Communication: Internal & External communication related
QMS
 Documented Information: Creation & updation of QMS
documents , Control of documents, record retention,
Engineering specification
 Overview of clauses
Clause 8 – Operation
8.1 Operation planning and
control
8.2 Requirements for
products and services
8.3 Design & development of
products & services
Operational Planning:
 Production planning, logistics requirement, acceptance criteria,
manufacturing feasibility, validation and verification.
 Confidentiality to be maintained. (NDA signoff)
Requirements:
 Determine requirements of product such as safety, environment
regulations, recycling.
 APQP, FMEAs, ensuring product design skills, embedded
software, validation, PPAP, special characteristics identification.
 Change validation and approval prior to implementation
Design and Development
 Follow Complete APQP cycle
 Overview of clauses
Clause 8 – Operation

8.4 Control of externally  Supplier selection, monitoring, re-evaluation, development, second

provided processes, party audits, regulatory requirements.
products & services
 All suppliers Min. ISO 9001 certified with IAF – MLA accredited CB.
 Control on externally provided processes, products and services
8.5 Production and  Supplier QMS development
service provision  Requirement of Control Plan, Work Instruction, Job set-up verification,
Total Productive Maintenance, tooling management, Identification and
traceability, Preservation, temporary change of process control
8.6 Release of products  Product release: approval of final product , layout inspection, &
and services acceptance criteria
 Control of NC product , control on rework

8.7 Control of non

conforming product
 Overview of clauses
Clause 9 – Performance Evaluation

9.1 Monitoring,
Measurement, Analysis
and Evaluation

 Process Measurements: Control chart, SPC

9.2 Internal Audit
 Stage wise inspection of pats and records.
 Identification and application of statistical tools in APQP
 Monitoring of customer satisfaction related to product delivery,
quality, warranty etc.
9.3 Management Review
 Requirement of Product , Process and System audit
 MRM as per plan, action plan where targets are not achieved.
 Overview of clauses
Clause 10 – Improvement
10.1 General
10.2 Non conformity and
corrective Action
10.3 Continual improvement
 Continual improvement remains a core focus and enhance customer
satisfaction. Kaizen , Suggestions , Process Improvements
 Nonconformities must be identified and reacted to, Corrective action
must be considered. 8D process approach for customer complaint
solution.
 Requirement of defined process for problem solving for various types
and scales of problems
 Warranty Management , customer complaint and field failure analysis.
NTF part declaration.