FPO for Shockley-Zalabak,

9e Update
Cover Pamela S. Shockley-Zalabak

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Chapter 7
Leadership and Management
Communication

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 Learning Objectives (1 of 2)

7.1 Describe leadership from trait, style,

situational, transformational, and discursive
approaches
7.2 Practice analysis capabilities and skills
using cases, transcripts of meetings, and
group activities
7.3 Restate a personal theory of leadership

2016 Pearson Education, Inc. All rights reserved.

 Learning Objectives (2 of 2)

7.4 Distinguish between leadership and

management
7.5 Describe the need for leadership from all
organizational members
7.6 Describe leadership styles, strategic
objectives, and tactics
7.7 Recognize the role of self-awareness as a
key to effective leadership

2016 Pearson Education, Inc. All rights reserved.

 Introduction: Leadership and
Management Communication

Objective 7.1 Describe leadership from trait,

style, situational, transformational, and
discursive approaches

2016 Pearson Education, Inc. All rights reserved.

 7.1 Introduction: Leadership and
Management Communication

- Leadership and management

- Communication competencies

2016 Pearson Education, Inc. All rights reserved.

 The Importance of Leadership and
Management Communication

Objective 7.2 Practice analysis capabilities

and skills using cases, transcripts of
meetings, and group activities

2016 Pearson Education, Inc. All rights reserved.

 7.2 The Importance of Leadership
and Management Communication

Leadership
Management
Leadership and management communication

2016 Pearson Education, Inc. All rights reserved.

 Theories of Leadership and
Management

Objective 7.3 Restate a personal theory of

leadership

Copyright 2016 Pearson Education, Inc. All rights reserved.

 7.3 Theories of Leadership and
Management (1 of 4)

Trait Approaches
- Trait approach
- Charismatic leadership

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 7.3 Theories of Leadership and
Management (2 of 4)

Style Approaches
- Style approach
- Types of styles
- Impoverished management
- Middle-of-the-Road management
- Country club management
- Task management
- Team management

Copyright 2016 Pearson Education, Inc. All rights reserved.

 7.3 Theories of Leadership and
Management (3 of 4)

Situational Approaches
- Situational approach
- Groups maturity level
Transformational Approaches
- Transformational approach
- Dispersed leadership
- Super Leadership

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 7.3 Theories of Leadership and
Management (4 of 4)

Discursive Approaches
- Discursive leadership approach
- Discourse

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 Distinctions Between Leadership
and Management

Objective 7.4 Distinguish between

leadership and management

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 7.4 Distinctions Between Leadership
and Management

Summarized differences between leadership

and management
Connecting world

2016 Pearson Education, Inc. All rights reserved.

 Leadership and Management
Challenges

Objective 7.5 Describe the need for

leadership from all organizational members

Copyright 2016 Pearson Education, Inc. All rights reserved.

 7.5 Leadership and Management
Challenges (1 of 3)

Confronting Ethics and Failures

- General stages of decline
- Leader response strategies
Changing Organizational Forms
- Organizations of the future
- New organizational forms

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 7.5 Leadership and Management
Challenges (2 of 3)

Global and Multicultural Changes

- Economic challenges
- Attempts to reward productivity
Chaos, Flux, and Speed
- High speed management
- Generation flux

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 7.5 Leadership and Management
Challenges (3 of 3)

Inclusive-Participation Processes
- Inclusive participation
- Principles of leadership for the new inclusive-
participation environments
Building Trust
- Trust
- Impact of lack of trust

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 Determinants of Leadership
Effectiveness

Objective 7.6 Describe leadership styles,

strategic objectives, and tactics

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 7.6 Determinants of Leadership
Effectiveness (1 of 3)

Communication Competencies as
Determinants of Leadership Effectiveness
- Communication competencies
- Dimensions of leadership
Predispositions for Leadership
Communication
- Task and people relationships
- Communication competencies

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 7.6 Determinants of Leadership
Effectiveness (2 of 3)

Strategic Communication Objectives for

Leadership
- Strategic objectives
- Various strategies for leadership
Communication Tactics for Leadership
- Leadership tactics
- Categories of tactics

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 7.6 Determinants of Leadership
Effectiveness (3 of 3)

Power Bases for Leaders

- Power
- Power types
Situational Analysis for Leadership
- Situational analysis
- Leadership

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 Increasing Leadership Effectiveness

Objective 7.7 Recognize the role of self-

awareness as a key to effective leadership

Copyright 2016 Pearson Education, Inc. All rights reserved.

 7. 7 Increasing Leadership
Effectiveness (1 of 2)
Principled, Excellent, and Ethical
Leadership
- Principled leadership
- Ethical communication

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 7. 7 Increasing Leadership
Effectiveness (2 of 2)
Identifying Constructive Communication
Behaviors for Leadership
- Task responsibilities
- Procedural responsibilities
- Interpersonal responsibilities

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