1

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE

CHARACTER ETHIC vs PERSONALITY ETHIC

Character Ethic
As the foundation of true success and enduring happiness
Comprising of : Integrity, Humility, Fidelity, Temperance, Courage,
Justice, Patience, Industry, Simplicity, Modesty

Personality Ethic
Success is a function of personality, Public Image,
Quick fix Influence skills and techniques,
lubricate the process of human interaction),
strategies, Communication skills, Positive attitude

(That
Power

The Personality Ethic can be illusory and deceptive

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
A
R
P

E
N
I

Interdependence
Seek First to Understand
...Then to be
PUBLIC
Understood
5
VICTORY

Synergism
6

Think
Win/win
4

Independence

T
H
E
S
A
W

1
Be
Proactive

3
Put First
Things First
PRIVATE
VICTORY

2
Begin with
the End in Mind

Dependence

THE MATURITY CONTINUUM

People who win private victories will win public
victories. I know in my life that if I have failed in
public, I can track it to somewhere in the privacy of
my life. Somewhere I was irresponsible, reactive,
prideful, hypocritical
Stephen R Corey

The Seven Habits are an orderly sequence of

growth. First the private victory, then the public
victory.

THE MATURITY CONTINUUM

The first stage of the Maturity Continuum is dependence
-

We rely on others for decisions

We look to others for confirmations that we are accepted
We dont cause results
We blame others when things go wrong
We seek happiness in unproductive / hurtful activities
We are not effective

It is the Paradigm of YOU

YOU take care of me
I blame YOU for result

THE MATURITY CONTINUUM

The Second stage of the Maturity Continuum is independence
-

We move a step closer to effectiveness

We learn to be independent
We carry our weather
We handle our own challenges
We work out of an internal sense of security and self-worth
Productive living makes us happy

It is the Paradigm of I
- I can do it
- I am responsible
- I am self-reliant
- I can choose

THE MATURITY CONTINUUM

The Third stage of the Maturity Continuum is interdependence
-

Most of life is interdependent

We realise the constraints of independence
We work co-operatively with other people
We discover that working together multiply abilities exponentially
We experience both emotional richness of close interpersonal relationships and
the practical rewards of team work
- we become effective and fulfilled in every area of life

It is the Paradigm of WE
- WE can do it
- WE can cooperate
- WE can combine our talents and activities and create something greater together

HABITS
You are not your habits. You can make and break your habits.
You need not be a victim of conditions and conditioning
Habits of effectiveness can be learned, habits of
ineffectiveness can be unlearned

HABITS
All successful people have the habit of doing the things
failures dont like to do. They dont like doing them either,
necessarily, but their dislike is subordinate to the strength of
their purpose.
Stephen Covey
Successful people, by subordinating their dislike for certain
tasks to their goals, they commonly develop seven basic
habits and discipline their lives in accordance with the
underlying principles

10

HABITS
Law of Harvest
Sow a Thought, reap an Action;
Sow an Action, reap a Habit;
Sow a Habit, reap a Character;
Sow a Character, reap a Destiny

11

HABITS
Habits have tremendous gravity
Breaking deeply embedded habitual tendencies such as
procrastination, impatience, criticalness or selfishness
that violate basic principles of human effectiveness involves
more than a little manpower and a few minor changes in our
lives.
Lift off takes a tremendous effort, but once we break-out
of the gravity pull, our freedom takes a whole new dimension.

12

HABITS

It is a powerful force, and if we use it effectively we can use

the gravity pull of habit to create the cohesiveness and
order necessary to establish effectiveness in our lives

13

HABITS

Habit is the intersection of knowledge, skill & desire

Knowing I need to listen and knowing how to listen I must have
the desire to listen to make it an effective habit
Being / Seeing change is an upward spiral
By working on knowledge, skill and desire, we can break with old
paradigms
Knowledge
(What to, Why to)

HABITS
Skills
(How to)

Desire
(Want to)

14

PARADIGM
Paradigm is the way we see the world-not in terms of our visual sense
of sight, but in terms of perceiving, Understanding, interpreting.
- The map is not the territory
- Map is subjective reality. Territory is objective reality
- The way we see things is the source of the way we think and
the way we act
- Conditioning affects our perception
- The attitude and the behaviour are congruent with the way we
see
- Where we stand depends on where we sit
- We see the world, not as it is, but as we are

15

PARADIGM

16

PARADIGM

17

PARADIGM

18

POWER OF PARADIGM SHIFT

- For every thousand hacking at the leaves of evil, there is one
striking at the root
- We can only achieve quantum improvements in our lives as
we quit hacking at the leaves of attitude and behavior and get
to work on the root, the paradigms from which our attitudes
and behaviors flow
Paradigms are powerful because they create the lens through which
we see the world. The power of a paradigm shift is the essential
power of quantum change, whether that shift is an instantaneous or
slow and deliberate process

19

PARADIGMS
Family

Money

Spouse

Self

Work

PRINCIPLES Possessions

Church

Pleasure
Enemy

Friend

20

THE PRINCIPLE-CENTRED PARADIGM

Principles are like light houses
They are natural laws that cannot be broken
It is impossible for us to break the law. We can only beak ourselves
against the law
Principles are self evident and can be easily validated by any individual
Principles are part of the human condition, part of the human
consciousness, part of the human conscience
Principles are deep fundamental truths that have universal application.
For example: fairness, integrity, honesty, human dignity, service, quality,
excellence, potential, growth, patience, nurturance, encouragement

21

EFFECTIVENESS
Effectiveness has two dimensions
Production : Getting Results
Production Capability : Preserving and enhancing our assets

ASSETS :

Physical health
Mental alertness
Emotional stability
Skills
Knowledge
Values
Relationship with other people

22

EMOTIONAL BANK ACCOUNT

Emotional Bank Account represents the amount of trust has
been built-up in the relationship
We build or deplete our Emotional Bank Account balance with
other people
By acting positively within our relationships, we build
a reservoir of good will that we can draw on
when we need to work with people to get things done.
By acting negatively, on the other hand, we separate ourselves
from others and lose whatever benefits our relationships with
them might have brought us

23

EMOTIONAL BANK ACCOUNT

FIVE DEPOSITS AND FIVE WITHDRAWALS
Kindness Vs Unkindness
Courtesy, Support, helpfulness..
Discourtesy, needling, criticising ..
Keeping promises Vs Breaking promises
Relationship between promises and trust
Promises, commitments of any sort
Honoring expectations Vs Violating expectations
Make clear expectations
Honour them
Loyalty Vs Duplicity
Speak well for those who are absent
Apologies Vs Pride
Admit mistakes and make up for them
Withdrawal is pride, maintaining the pretense of
perfection and being unaccountable for our errors.

24

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
BE PROACTIVE

6 7
2 5

The Habit of Personal Vision

Proactivity is the power, freedom and ability to choose our
response to whatever happens to us
Our circumstances dont control us, we control them
We accept responsibility for who we are, what we have,
and what we do

Circle of
Influence

Circle of Concern
25

PROACTIVE MODEL

Stimulus

Freedom
to
Choose

Response

Independent
Will

SelfAwareness
Imagination

Conscience

26

THE SEVEN HABITS OF HIGHLY

EFFECTIVE PEOPLE
4
BEGIN WITH THE END IN MIND

1 3
6 7

The Habit of Personal Leadership

All things are created twice, first mentally and then

physically
Beginning with the end in mind includes defining values
to guide our proactivity
This is also a process of rescripting
Writing your own personal mission statement

27

BEGIN WITH THE END IN MIND

Once you can decide what you are about and what you treasure, what you value,
youve automatically got guidelines.
Youve developed the criteria for making all the decisions in your life
Stephen R Covey

Write the programme

28

BEGIN WITH THE END IN MIND

A personal mission statement sets an overall purpose of our life.
It answers questions like :
-

What do I want from my life ?

What do I value?
What are my talents?
At the end of my life, what do I want to have accomplished?

It is the beginning of personal leadership

It sets general guidelines for our life
By referring to it and interanalising its meaning, we choose things
that serve our values, and reject things that oppose them.

29

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
PUT FIRST THINGS FIRST
The Habit of Personal Management

6 7
2 5

We gain control of time and events by seeing how they relate to

our mission
The demands on our time are either important or unimportant,
urgent or not urgent
Organisation through scheduling
Organisation through delegation
The five levels of initiative

30

PUT FIRST THING FIRST

Once you have a clear picture of your priorities that is values,
goals and high-leverage activities now organise and execute
according to them
Stephen R Covey
Organise and execute according to priorities

Live the program

31

TIME MANAGEMENT MATRIX

Not Important

Important

Urgent
QI

Not Urgent
Q II

ACTIVITIES :
Crises
Pressing problems
Deadline-driven projects

ACTIVITIES :
Prevention, PC activities
Relationship building
Recognizing new opportunities
Planning, recreation

Q III

Q IV

ACTIVITIES :
Interruptions, some calls
Some mail, some reports
Some meetings
Proximate, pressing matters
Popular activities

ACTIVITIES :
Trivia, busy work
Some mail
Some phone calls
Time wasters
Pleasant activities

32

TIME MANAGEMENT MATRIX

Results
QI

Q II

Stress
Burnout
Crisis management
Always putting out fires

Vision, perspective
Balance
Discipline
Control
Few crises

Q III

Q IV

Short-term focus
Crisis management
Reputation-chameleon character
See goals and plans as worthless
Feel victimized, out of control
Shallow or broken relation-ships

Total irresponsibility
Fired from jobs
Dependent on others or
institutions for basics

33

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
4
THINK WIN-WIN
The Habit of Interpersonal leadership

1 3
6 7
2 5

Win-Win means seeking solutions that allow everyone to win

Develop the abundance mentality - Having plenty for
everybody - This is opposite of the scarcity mentality
The most mature attitude in a relationship is Win-Win or Nodeal

34

THINK WIN-WIN
The win-win philosophy is not just some little technique, some nice
little phrase. A win-win person has an abundance mentality, meaning
that his or her paradigm of life is there is plenty out there for
everybody and to spare
Stephen R Covey
Win-Win starts with character, moves to relationships, and must be
reinforced by helpful systems and processes

35

THINK WIN-WIN
The abundance mentality means you dont see life as a big competition and most of
your psychic satisfactions dont stem from competitions or comparisons
Plenty for everybody
Create many options to help others make the most of every
situation
By rejoicing in the success of others they are perceived
more successful themselves
When we admire good outside ourselves, part of that good
to us
Our affirmation of others produces growth in ourselves
The abundance mind thinks of releasing human potential
of controlling it
Faith is put in the potential of another person rather than
own skill or technique to get another to do what we
want

as being
adheres

instead
in our

36

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
SEEK FIRST TO UNDERSTAND AND THEN TO
BE UNDERSTOOD

The Habit of Communication

1 3
6 7
2 5

Diagnose before Prescribing

Autobiographical responses keep us from understanding
Evaluating, probing, advising and interpreting
Empathic listening
Listening with the eyes for feeling

37

SEEK FIRST TO UNDERSTAND, THEN TO BE

UNDERSTOOD
The single most important principle in the field of interpersonal
relations is this: Seek first to understand, than to be understood.
Most people listen, not with the intent to understand, but with the
intent to reply
Stephen R Covey
The key to influence is to first be influenced (gain understanding)

38

SEEK FIRST TO UNDERSTAND, THEN TO BE

UNDERSTOOD
DIAGNOSE BEFORE PRESCRIBING
- We seek to understand (Empathy)
- Ill open my mind to you
- We now understand the other point of view
- Other persons desire to be understood has been satisfied
- Now proceed with seeking to be understood
- Both parties understand both points of view
- They discover the third alternative

39

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
SYNERGIZE
4
The Habit of Creative Cooperation

1 3
6 7
2 5

Value the differences

Synergize means one plus one equals three or more
We See the world as we are
Relationship that join people of different attitude and
styles of thinking are opportunities for synergy

40

SYNERGISE
Synergy is the crowning achievement of all habits. It
leads to teamwork, team-building, unity and harmony.
And remember, unity is not uniformity. It is not
sameness. It is complementoriness. Build a
complementary Team.
Stephen R Covey
When people communicate with respect and
creativity, they learn, gain insight and can then
produce solutions to problems and issues better than
any originally proposed.

41

SYNERGISE
Synergy means one plus one equals three or more
- Mind stimulates mind
- Idea stimulates idea
- Process repeats itself and builds
- Ideas flow on their own accord
- We feel more alert and aware than normal
Synergy is the process that reveals the third alternative
- Softens the attitude
- Decide to look for a mutually satisfying solution
- Start talking a co-operative way
- Ideas become mutually stimulating in a self-reinforcing cycle
- Leading to discovery of a third alternative

42

THE SEVEN HABITS OF HIGHLY EFFECTIVE

PEOPLE
1 3

4
SHARPEN THE SAW
The Habit of Self - Renewal

2 5

This means maintaining our personal production

capability
The four areas of sharpening the saw
The physical dimension empowers us
The spiritual dimension is the leadership of life
The hour of daily private victory
Intrinsic security

43

SHARPEN THE SAW

The only person over whom you have direct and immediate
control is yourself. So, the greatest asset to essentially develop,
procure, and enhance are your own capabilities. And no one can
do it for you. You have to do it for yourself. It is the single
greatest investment you can make because it leverages
everything else.

The greatest single investment of time and effort is in ourself- that

is, exercising the four dimensions of our personality.

44

SHARPEN THE SAW

The Spiritual Dimension is the leadership of life
- Gets at the heart of proactivity
- Proactivity is guided by values
- We express our values through the daily activities
- Values transcend roles, goals and activities they give meaning to them
- Refine and expand values
- As the values become clearer, we become stronger and more constant
in our ability to be proactive
- We become more effective

45

SHARPEN THE SAW

The goal is to select activities that will reinforce our commitment to our
mission and values

Nature :Watch, listen, observe the world of nature

Great literature :To understand timeless themes
Biographies : Great examples of spiritual values in action
Meditation & Prayer : Place your focus higher
Music & Art : Great music and art are pure expression of spiritual value

46

Good Luck
&
Thank You!

47