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General Training Presentation
Revision History
Version:
Date:
Amended By:
Nature of
Change:
1.0
09/05/2013
Harshita Tallam
Final Draft
1.1
04/03/2014
Harshita Tallam
1.2
10/9/2014
Javeria Subhan
1.3
11/4/2014
Javeria Subhan
1.4
11/18/2014
Javeria Subhan
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Introducing Windows 8:
Please note that information contained in these slides is specific to CSC Internal (CSCi) SOE users and
some information is generic and may not fully apply other Account-specific SOEs .
YouTube links have been provided for general Windows 8 awareness only.
With Windows 8, The whole experience of Windows has been reimagined. It is designed to work on a
wide range of devices from touch-enabled tablets to laptops, to desktops, and to all-in-ones.
Windows 8 is Microsofts next generation of operating system (OS) after Windows 7. It has since been
superseded by W8.1 (A functional update to W8.0)
With Windows 8, Microsoft primarily focused on including support and features for touch screen mobile
platforms. It is designed to give the user an instant access to apps, files, and information.
CSC minimum recommendation for Windows 8 and 8.1 to run on a PC is as follows:
2 GHz (Desktop), 1.66 GHz (Notebook), 1.2 GHz (ULV) processors
2 GB RAM (32-bit) or 4 GB RAM (64-bit)
80 GB hard disk space
Typical disk space utilization (excluding user data): 12-15GB for SOE Tier 0-3, 3GB or
more for SOE Tier 4-5.
New PCs typically come configured with 120-160GB of hard disk space.
Intel GM965 Notebook , Intel Q35 Desktop
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The second section includes the highlights of the differences and new features included in Windows 8.1.
The major difference is that Windows 8.1 will launch to the desktop.
Whats new in Windows 8.1 (Denoted by
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II INTERMEDIATE LEVEL
11. Searching For Apps and Files in Windows 8
12. Windows 8 Charm menu
13. New File Explorer
14. Enhanced Copy Experience
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To get to the Power Button, from the Charms menu, click the Settings charm, click the Power button
and then select Shutdown or Restart.
Note: Windows Key + I (capital letter i) will provide the Setting panel with the Power button on it.
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Five Key Elements of Charm Menu Search, Share, Start, Devices and Settings
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2. This step assumes that the system is connected to network. From the printers that are displayed,
select one printer and hit Next. Follow the driver installation and set-up instructions for the printer.
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1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Start Button
Windows Button "Right Click Menu
Lock screen slideshow
The Start screen evolves
Different tile sizes
More snap views
You no longer need the desktop Control Panel
Internet Explorer 11
Guidelines for resolving user issues with URLs that dont work in IE11
Changing app switching
Boot to Desktop
Wi-Fi Direct Printing
Windows 8 and 8.1 New Keyboard Shortcuts
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Windows 8.1 - You no longer need to rely on the desktop Control Panel .
PC Settings supports setting changes normally handled in Control Panel
The updated PC Settings in Windows 8.1 gives you access to all your settings on your device without
having to go to Control Panel from the desktop.
You can do things like change your display resolution, set power options, see the make and model of
your PC, change the product key, run Windows Update, and even join a domain all from PC Settings.
Go to Charm Menu -> Select Setting -> Select Change PC Settings
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11
We have been reported with issues from users accessing various URLs in Internet Explorer 11. We
have created few common resolution steps which can be used to avoid such issues.
Before following the below steps, we recommend you to make sure that the version of IE11 you have
is the one that is packaged for CSC internal use.
You can get to know if you have IE11 package which is packaged for CSC-Internal use by following the
below steps.
Step 1 Press the Alt key on your keyboard and navigate to the Tools menu. Under that if you find
Enterprise Mode option grayed out or not present then IE11 package installed on your machine is
not a CSC-Internal Package and you should not follow the common resolution steps mentioned in
following slides (Slide Number 51 to 61) .
Enterprise Mode
greyed out/not
present -> Not a
CSC Internal
Package
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
Step 2 - Press the Alt key on your keyboard and navigate to the Tools menu. Under that if you find
Enterprise Mode option not greyed out / present then IE11 package installed on your machine is a
CSC-Internal Package and you can follow the common resolution steps mentioned in following slides
(Slide Number 51 to 61) .
Tools->Enterprise
Mode Present/not
Greyed out -> It is a
CSC Internal
Package
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
Steps to avoid/correct URL access issues in IE11
1.
Enterprise Mode in Internet Explorer 11. A compatibility mode that runs on Internet Explorer 11 on CSC Internal Windows 8.1 and Windows 7
SOE devices.
. It lets websites render using a modified browser configuration thats designed to emulate Internet
Explorer 8, avoiding the common compatibility problems associated with web apps written and tested
on older versions of Internet Explorer.
. In Windows 8.1 CSC SOE, Enterprise Mode is enabled by default through Registry Editor. One just
needs to click on Enterprise Mode in IE11 to use this setting.
Steps to Enable Enterprise Mode in IE111. Press the Alt key on your keyboard and navigate to the Tools menu.
2. Click on Enterprise Mode from the drop down.
Go to Tools>Enterprise Mode
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
3. You will find Enterprise Mode enabled in IE 11 as shown
Enterprise Mode
enabled in IE11
4. Once you configure the above setting, that particular website only will now open in IE11 Enterprise
Mode. If you want to open any other website in Enterprise Mode, open that website and again you need
to check the Enterprise Mode option from the Tools tab.
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
Steps to disable Enterprise Mode 1. You can disable Enterprise mode at any time. You need to Press the Alt key on your keyboard and
navigate to the Tools menu, uncheck Enterprise Mode from the drop down as shown -
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
2. Close your IE browser and re-open it. You will find the Enterprise Mode disabled in IE11.
Enterprise Mode to
disabled in IE11
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
2. Add the URL to the Compatibility view list
Some URLs may require running in Compatibility mode.
on TOOLS > Compatibility View Settings.
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
This box will be displayed:
The above is only a one time process to add URL in Compatibility View List
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
3. Add the base URL to the trusted sites lists
Go to Tools->Internet Options-> security -> trusted sites - select Sites -> Add the base URL in it
shown below)
(as
Tools->Internet
Options>Security>Trusted Sites>Sites-> Add the
affected URL>Click on ADD
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
4. Turn On/Off Active X Filtering
If you receive pop ups as below while accessing any Site, it may be due to your Active X Filtering setting
(On/Off) in your IE11 browser.
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Windows 8.1 Guidelines for resolving user issues with URLs that dont
work in IE11(Contd)
Click on the Blue Circle as shown below to Turn On/Off Active X Filtering to access the affected sites
and to resolve Adobe Flash Player issues.
For Example
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VIDEO LINKS
VIDEO LINKS
http://windows.microsoft.com/en-US/windows-8/basics#1T
C=t1
https://c3.csc.com/videos/20425
http://www.youtube.com/watch?v=hFh2NkQ4-4I&list=PL
7874654571CC5864&index=26
http://www.youtube.com/watch?v=CiPBlZP4nuo&list=PL
7874654571CC5864&index=1
https://c3.csc.com/videos/20422
https://c3.csc.com/videos/19477
https://c3.csc.com/videos/19488
https://c3.csc.com/videos/19487
http://www.youtube.com/watch?v=5BzGDpzs_fw
http://www.youtube.com/watch?v=71YrkD4Mkpo
http://www.youtube.com/watch?v=U1zkQBCxdBs
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VIDEO LINKS
Not Supported
http://windows.microsoft.com/en-US/windows-8/swit
ch-apps#1TC=t1
http://windows.microsoft.com/en-US/windows-8/sna
p-apps#1TC=t1
Multi Tasking
Introduction to Internet Explorer 10
http://www.youtube.com/watch?v=9LkF2meNwBA
http://windows.microsoft.com/en-IN/windows/how-to
https://www.youtube.com/watch?v=amJIe19pw4A
https://www.youtube.com/watch?v=hDz6JMlFg3U
Internet Explorer 11
https://www.youtube.com/watch?v=Hq7c4yI-ico
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THANK YOU
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