Documentos de Académico
Documentos de Profesional
Documentos de Cultura
capability
utilization
Contributionduetoleadership
abilityofmanager
40%
Defaultcontributiondueto
needforajob,peerpressure,etc.
60%
1.
2.
Styles of leadership
X
Consideration
X
Initiatingstructure
Styles of leadership
9
Benevolent
Leader
(Y)
Team
Leader
(Z)
concernfor
people
Laissezfaire
Leader
(L)
Autocratic
Leader
(X)
concernforproduction
1.
2.
3.
4.
Origins of leadership
Are leaders born or made?
What
Leader traits
physical stature, appearance, social
class, emotional stability, fluency of
speech, and sociability.
Later, traits consistently associated with
leadership (the process of leading, not the
person) were more successful.
LEADERSHIP THEORIES:
Contingency Theories of
Leadership
The Fiedler Model
The model was based on the premise that a
certain leadership style would be most
effective in different types of situations. The
keys were to (1) define those leadership
styles and the different types of situations,
and then (2) identify the appropriate
combinations of style and situations.
COMMUNICATION
Communication needs to be effective in
business.
Business Communication is goal oriented.
The rules, regulations and policies of a
company have to be communicated to
people within and outside the
organization.
Communication is a process
Communication Barriers
Poor retention
Complexity in Organizational Structure
Emotions
Distraction/Noise
Time Pressures
Inattention
Information Overload
Perceptual and Language Differences
Overcoming Communication
Barriers
Seven Cs of Effective
Communication
Completeness
Conciseness
Consideration
Clarity
Concreteness
Courtesy
Correctness