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OBJECTIVES
To understand the concept of personal styles
To know how to recognize personal styles
To learn how to flex our style temporarily to improve communications
effectiveness with other styles
To understand the effects of stress on personal styles
Differences in People
If you were to look at a bin of lemons you would not find two alike. You
could roll the lemons, squeeze the lemons, inspect the lemons. There
would not be two alike. Just as lemons are different, so are people.
Each of us has a way of interacting with others. This comes from our trying
out different ways of relating to others early in our lives then repeating
those that seem best to us. In time these behaviors become habits, which
make us comfortable whenever we relate to other people. These habits
become our Personal Styles. Personal Styles or Social Styles as they
are sometimes called are based on Behavior.
Relating this concept, we can use the analogy of a bicycle. The back
wheel is the drive wheel. It makes the bicycle go. Think of the back
wheel as business expertise, computer skills, SPC, product knowledge
the things we need to solve task problems. Without the back wheel,
we dont go anywhere.
The front wheel, on the other hand, steers and directs the back
wheel power where it has to go. If the back wheel is task
knowledge, the front wheel is relationship knowledge, people
knowledge.
The front wheel steers our back wheel power skills through the
maze of potential relationship problems. Without good front
wheel skills, we cannot maximize the effectiveness of our back
wheel skills.
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