Infosys Technologies Limited

Automotive Industry

2005 Infosys Technologies Ltd. Strictly private and confidential. No part of this document should be reproduced or
distributed without the prior permission of Infosys Technologies Ltd.

Agenda

Overview of Infosys

Automotive Industry Drivers & Pain Points

Infosys Solutions to Automotive Industry

Infosys today is a global leader in the next generation of IT services and

Consulting

25 years of success - founded in 1981

Revenues of $2.152 billion for fiscal year
ending March 31, 2006 (Net Income 555
Million $)
21 Billion Market Capitalization
52715 employees
460+ Corporate Clients
Operates from 17 countries and 47 major
cities
Worlds Largest Training Facility

Vision Statement
Indias best managed company Business Today and AT Kearney
Indias most admired company Business Week
Role model in corporate governance Forbes
Worlds most respected companies FT
Amongst the 40 companies that are reshaping the global
economy - WIRED Magazine
Global Most Admired Knowledge Enterprise (MAKE) Hall of Fame

Infosys Operates from 17 countries and 47 major cities

Eastern Europe

Spread over 30 countries

Czech Republic Center

Mainland EUROPE

CANADA
1 Development Center

U.K.

7 Offices

1 Development Center
1 Office

Europe

North America

3000+

6,000+

Multi-lingual BPO
Capability

CHINA
Technology
Development Center

100 Seats - Executive

Committee Planning on 250 Seats Capacity
expansion
Plans to expand to a
2000 seat capacity
across multiple cities
INDIA
in China
9 Development Centers
2 Offices

UAE
1 Office
JAPAN
USA

MAURITIUS

3 Development Centers
9 Offices

Technology
Development Center
and BCP/DR Site
1500 capacity for DR.
Close to 100
employees currently

Key Strategic Investments

Plans for 1000 more

employees

1 Office

India &
Mauritius
35,000+

Asia Pacific
1100+
AUSTRALIA
1 Development Center
1 Offices

 with a full range of business consulting and outsourcing services

T
O
T
A
L

STRATEGY & IT CONSULTING

INTEGRATED
ROADMAP

e-Business

SYSTEMS INTEGRATION
Business
Process
Reengineering

ENTERPRISE APPLICATION INTEGRATION

PACKAGE EVALUATION & IMPLEMENTATION
CRM

m-Business

Enterprise
Architecture
Definition

SCM

ERP

E-Procurement

CUSTOM APPLICATION DEVELOPMENT

Design

Develop

Test

BUSINESS PROCESS MANAGEMENT

Progeon Ltd. An Infosys subsidiary
Industry Specific Processes

Cross-industry Processes

INFRASTRUCTURE MANAGEMENT SERVICES

REENGINEERING AND MAINTENANCE
INDEPENDENT VALIDATION SERVICES
BUSINESS CONSULTING

Deploy

VERTICAL PRESENCE
Energy & Utilities

O
U
T
S
O
U
R
C
I
N
G

Automotive and Aerospace

S
O
L
U
T
I
O
N

Retail & Distribution

Financial Services
Healthcare
Life Sciences
Hi-tech & Discrete Mfg

Technology
Telecom
Transportation
and Warehousing

We use a Global Delivery Model (GDM) based on performing work where

it makes the most economic sense
Client Location / PDC

Offshore Development Centers

Discovery
Project

Project

Analysis and planning

High level design
User interface design
Project co-ordination
Onsite testing
Implementation

Post
implementation
support
Rapid reaction support

Project management
Detailed design
Coding
Testing
Documentation

Post
implementation
support
Bug fixes
Warranty support
Maintenance

Process
Specialists

Leverage
extended workday
Leverage
cost efficiencies
Scalability

Best of Breed Talent

Technologists

Intelligent
Project breakdown

Global
Deployment and Support
Domain
Experts

Superior Program Management Skills

Global Infrastructure and Communication Links

Project
Managers

Skill Accessibility
and Predictability
Reduced time to market
Ownership Costs

Infosys attracts the right people to ensure success

Infosys brand equity helps in recruiting the best students from Indias elite engineering
and management institutes. This applies to recruitment of experienced employees as well.
Talent Search is done through
Premier Institutions & Business Schools
Advertisements
Walk-in /Call-Ins interviews
Employee referral incentives
-- Employees earn cash rewards for hired recruit
referrals.
Placement Consultants
Web-based Recruitment

Meticulous and high quality evaluation process

Our pride .. Process and Quality

CMMI Level 5

Data and process driven operations are important both

in delivering great quality output and in managing our scale

2000

ISO 9001/AS9100

BS7799

1999

PCMM

1997

Infosys
Excellence
Initiative

1993
CMM Level 5
CMM Level 4
ISO 9001

Malcom Baldrige
Six Sigma
Balanced Scorecard

10000 + employees

58000 + employees

4000 employees

2500 employees

1000 employees
On an average, over 98.5% of our defects get
detected before they are shipped for testing at
the client location

Delivered defects at different levels of CMM ***

CMM Level

Minimum (Def/FP)

Average (Def/FP)

Maximum (Def/FP)

Level 1
Level 2
Level 3
Level 4
Level 5
Infy PCB (Dev)

0.150
0.120
0.075
0.023
0.002
0.00

0.750
0.624
0.473
0.228
0.105

4. 500
3.600
2.250
1.200
0.500

0.0146

0.0261

*** Source IEEE Computer Society: Software Process Assignment

Partnering with Industry & Academia

Industry &
Publication
s

Academia

Agenda

Overview of Infosys

Automotive Industry Drivers & Pain Points

Infosys Solutions to Automotive Industry

Few Drivers which are impacting the Automotive Industry

Many Reglatory
compliances
Alt. energy & Hybrids
Redesign common parts
for Regulations

Regulations. & Environ.

Drivers

Consolidation and
Downsizing
Rising raw material
prices
Shift to Low-cost country
Suppliers

Warranty cost & Recalls

escalation
Flexibility in Operations

Consumer
Drivers

Overcapacity and
Overproduction

Macro-economic
Drivers

Japanese Carmakers
increasing market share

Technology
Drivers
e Procurement
Analysis of business data
Digital Mfg Process
Mgmnt Product &
process co-design

Increase in New Model

launches
Demand sensing ; shift
from MTS to MTO and
CTO
Longer ownership life of
vehicles

Industry Pain Points

High product development cost and time.

Poor collaboration across supply chain partners
Lack of real time visibility into supply chain events
High Inventory
Inflexibility to accommodate customer initiated changes in the
production schedule.
Inability to meet delivery schedules
Poor Customer experience
Poor asset efficiency
Numerous quality problems
High IT overhead

the list is not exhaustive!

Agenda

Overview of Infosys

Automotive Industry Drivers & Pain Points

Infosys Solutions to Automotive Industry

We would like to introduce our Automotive Business unit which helps our
clients achieve multiple objectives
Parameter

Description

Size

Our 3000 core staff having rich exposure to

automotive industry environment and consisting of
40% laterals

End to End Services

Strategy, Roadmap, Design, Develop, Test, Deploy

Maintenance and Monitoring along with Program
Management

Marquee satisfied
clients

Over 70% of major global automotive OEMs and

suppliers as our client base GM, DaimlerChrysler,
Nissan, PSA, Johnson Controls to name a few
Strong repeat business over 93%

Industry Alliances

Industry alliances with Autosar, AIAG

Technology alliances with Microsoft, Oracle, SAP,
Matrix One to name a few

..by focusing on specific IT & Engineering services and solutions

IT
Solutions

Embedded
Systems

Strategy and IT
Consulting

Automotive
Applications

Enterprise
Application
Integration

Industrial
Automation

Package
Implementation

Consumer
Electronics &
Internet Appliances

Application
development and
maintenance

Communications &
Networking

Engineering
Software
Development
Production support

PLM
Solutions

Product
Development

Consulting

Concept Design

Implementation and
Customization

Detailed Design

Application
integration
Data Migration and
Maintenance

Analysis and
Optimization
Prototyping and
Testing
Production and
Post-deployment
Support
Data Migration
Design Automation
and Customization

Our IT service offerings- which are designed to address specific needs

The Need

What We Offer

Need to enhance visibility

across supply chain

RFID based solutions for inbound supply chain, manufacturing

automation, finished good tracking in the stock yard, asset
tracking.
Web portal for dealer integration, spares management

Need to reduce product

development lead time

Frameworks and tools to plan, execute and control collaborative

product development..
Engineering outsourcing services on design, simulation , testing

Need to reduce order to

cash cycle

Auto retail integration to ensure seamless communication

Offloading activities to the point of requirement.

Need to maximise value

delivery to business from
IT and engineering

IT effectiveness consulting for 4 vital pillars of IT organisationApplication, Organisation, Infrastructure and Delivery
IT outsourcing services to enable you focus more on strategic
theme

Regulations and
compliance (BER, ELV,
TREAD, SOX)

Working for Dealer Service Providers in developing and

maintaining applications
Working on solutions to integrate dealers and OEMs applications.

List is not Exhaustive

Infosys provides a wide variety of IT services for the Automotive Sector

PoS application for auto financing wing Global auto OEM

Savings of $12Mn / year at 50% usage
30 minute turn around in completing the entire transaction with absolutely no paper involved
Fast and secure way of extending credit to its customer base
Application Development and Maintenance - Global Auto OEM
35% reduction in Cost by leveraging Infosys Global Delivery Model
High Predictability: 100% due dates met by CMMI practices including maturing customer capabilities.
Large number of applications in Sales & Marketing, Manufacturing, Dealer Systems, Product Development and
Business System.
SAP Template Roll-Out - Global Auto OEM
40% cost reduction in the areas of SAP development and Ongoing Maintenance
Global Support providing 80% increase in Service levels plus custom localization for individual Geographic
Markets
SAP Implementation - Global Auto Tier 1 Supplier
Reduced support costs by 34% at increased services levels
Process cycle time was reduced by 90% with the use of Infosys developed tools and technologies
Established an effective production support organization in very aggressive time frame
Performance and Quality management Global Auto OEM
Annual benefits and savings to the tune of $15-45M
Reduction in cycle time & delays. Increased reliability.
High level of automation results in timely & accurate outputs, reduced rework and decreased cost
Standardization of global processes reducing cost of training, maintenance and implementation
Dealer Management Solution - Automotive retailing company
Integration of Dealer and OEM systems
40% cost savings

The Infosys Value Proposition

30~50% cost reduction

35% development productivity
20-30% faster implementations;
World class On-Time & On-Budget metrics
35-40% cost reductions
30% improvement in product development time
35-50% product design cost reduction
Accelerated Process improvements
50% Infrastructure Management Cost Reduction
10% increase in infrastructure availability
35-50% cost reduction plus
5% annual productivity improvements

Application Development
& Maintenance Services

Enterprise Applications
(like SAP , Oracle Apps)

Product Life-cycle &

Engineering Services
Infrastructure
Management Services

Business Process
Outsourcing

Questions