NEW PEOPLE

MANAGEMENT
 bibliography
 Books:
1. people management by Rosemary Thomson
2. business today (November 5,2006)
3. principles and practice of management by L.M
Prasad
4. essentials of management by Harold Koontz
Heinz Weihrich

Websites:
1.www.peoplemanagement.com
2.www.themanagementor.com/peoplemgmt
3.www.management.about.com/od/people
Knowledge workers

People are crucial

KNOWLEDGE – Competitive
edge
 Continuous innovation impossible without knowledge.
 Nothing but knowledge can generate originality of
service.
 Only knowledge enables customer needs to be
anticipated.
 It needs knowledge to leverage all organizational
capabilities.
 Knowledge is the only core competence for coping
with change.
The age of knowledge
capital
 Learning organization

Dr. M. Athreya declares,

“not only will the global
market reward learning handsomely,
it will severely punish the lack of
learning.”
Structure of the new people
management
 Recruiting people with appropriate
knowledge, values and skills.
 Creating favorable corporate culture,
organization environment for
individual excellence and retaining
talented employees.
 Training and development for their
assigned roles.
 Appraising and rewarding people for
meeting corporate goals of best price
and best service.
 Managing organizational exit
strategically for those employees who
add no value.
 Retaining people who add value will
be a key objective for the NPM.
HRD CHANGENPM HRD CHANGENPM
GOALS AGENT GOALS GOALS AGENT AGENT

PERFORMANC- QUALITY PROCESS NO PROCESS SHORTAGE OF EFFECTIVE

E BASED QUALITY MANAGERIAL RETENTION
EVALUATION COMPETITION EVALUATION TALENT

RESTRICTIVE SHORT INNOVATION SELECTION IMPORTANCE BRING IN /

JOB DESIGNS PRODUCT ONLY ON OF ATTITUDE NURTURE
CYCLE KNOWLEDGE/ RIGHT
SKILLS ATTITUDE

PROMOTION SERVICE RELATIONSHI- SELF CHALLENGIN- FRESH

BASED ON SECTOR P SKILLS PERPETUATIN G OF THINKING
SPECIALIZATI- GROWTH G CULTURE TRADITIONS
ON HIGHER

OCCASIONAL FAST CONTINUOUS ONLY MONEY LEVELS OF FULFIL HIGHER

TRAINING TECHNOLOGIC LEARNING AND MORE MOTIVATION NEEDS
-AL CHANGES MONEY
 SAPIENT
“We provide a unique environment of trust, freedom and
flexibility that allows an individual ‘s potential to flower; this
results in tremendous growth opportunities. Such a culture
naturally appeals to everyone. Our culture enables our people
to be innovative, develop fulfilling careers and be incredibly
effective with our clients. In line with our culture, we look out
for people who have potential to be successful . A person may
not possess the exact skills that are required for a particular
assignment but we try and figure out if he/ she has the ability
to pick up the skills and grow on the job.”
- SAUMYA BANERJEE
MD, SAPIENT.
THANKS!!!!