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ORGANIZATION CHART

Purchasing & Quality Management Financial & Accounting Human Resource Head Waiter Waiter General Manager Assistant Manager Supervisor Head Cook -Chef -Barista -Cleaner Cashier .

Head Waiter • Monitoring all. • Checking all food before serving to the guest. . waiter and waitress. • Communicating with the guest regarding the quality of food and service. • Guest complains handling. • Tracking for bill settlement. • Checking all the table setup.

He or She delegates administrative tasks. a general manager of administration is responsible for overseeing all administrative functions in your business. A major part involves leading and directing employees. . In doing so. Many of these people have a background working for larger companies. proper procedure.GENERAL MANAGER Job Description The term "general manager" is used throughout business. implementation of policies and employee morale. he or she ensures administrative efficiency. while giving you the freedom to deal with other issues. Responsibilities If hired. giving them skills beyond that of a generic manager. such as paperwork and payroll. A general manager of administration is simply a title indicating that he or she specializes in the administrative field or oversees administrative tasks.

General Manager • Delivery of business strategies. with the support of the Head Chef • Seek and maximise revenue opportunities and minimise costs • Develop a motivated and high performing team committed to delivering clear goals .

ASSISTANT MANAGER Job Description Assistant Manager have a lot of responsibility. and this job requires great leadership skills. Whether you’re managing a group of sales people in retail or dishing out orders to servers in a restaurant. you'll need to keep a level head. . be able to multitask and have excellent people skills.

Your job is to be attentive to your employees by motivating them to succeed and improve. last-minute schedule changes. Staying attentive: This is not a position where you can sit back. as well as making sure these new employees transition as smoothly as possibly into their jobs.Job Skill • • • • • Leadership: You will have several people you need to supervise in addition to handling general complaints. Being friendly and outgoing: People skills and customer service are a must in this job. Put on a happy face and address these issues in a professional manner. Not only will you interact with your employees every day. but you will also need to assist customers when they have questions. Even if business is slow. concerns or complaints. Recruiting and training: Assistant managers are usually the ones responsible for recruiting and interviewing quality people to staff your location. keep your staff in high spirits and be as helpful as possible to customers and clients . Organization: There will be a million and one things going on as an assistant manager and everyone will assume that you have it all worked out for them. forget about the people around you and do your own thing. You should be able to stay focused during busy times and delegate tasks to employees to keep business running smoothly. You should be a good teacher who tries to help employees who are having difficulty picking up new skills. Assistant managers are leaders and should represent their company and themselves well by acting as a role model to the people reporting to them. kitchen mess-ups and inventory problems.

legally he or she is probably not a supervisor. • Be held responsible for the work and actions of other employees. • If an employee cannot do the above. such as lead hand.Supervisor • An employee is a supervisor if he/she has the power and authority to do the following actions (according to the Ontario Ministry of Labour): • Give instructions and/or orders to subordinates. but in some other category. • Develop a motivated and high performing team committed to delivering clear goals .

cooking. 2) Determine production schedules and staff requirements necessary to ensure timely delivery of services.Head Cook 1) Determine how food should be presented. 3) Estimate amounts and costs of required supplies. and work areas to ensure conformance to established standards. 5) Instruct cooks and other workers in the preparation. such as food and ingredients. garnishing. and presentation of food. 4) Inspect supplies. equipment. . and create decorative food displays. 6) Monitor sanitation practices to ensure that employees follow standards and regulations.

. 2) Clean or sanitize work areas. such as coffee. refrigerators.Barista • 1) Prepare or serve hot or cold beverages. 5) Describe menu items to customers or suggest products that might appeal to them. or teas. or heating equipment to ensure proper functioning. blended coffees. 3) Clean service or seating areas. 6) Order. espresso drinks. receive. or equipment. 4) Check temperatures of freezers. or stock supplies or retail products. utensils.

cheques. weekly and daily report of transactions . credit card etc • Checking daily cash accounts • Guiding and solving queries of customer • Providing training and assistance to new joined cashier • Maintaining monthly.Cashier • responsibilities of cashier job • The first duty of cashier is to greet the customers entering into organization • Handling all the cash transaction of an organization • Receive payment by cash.