ROLE OF

COMPUTERS IN
PUBLIC SERVICES
TRANSPORTATION
By Hitesh and Prateek

MODES OF PUBLIC
TRANSPORT
Air
Railways

Roads
Infrastructure

Role of
computers in
Transportation

Vehicles

Maintenance /
Security

MAJOR CHALLENGES OF
ROADWAYS
Traffic Volume Studies
Pavement Design
Design of Bridges and Culverts
Terrain Surveying
Passenger Safety
Signaling and Traffic Control
Emergency Services

TRAFFIC VOLUME STUDIES

Done using a camera or manually.
Data is then analyzed using Statistical

analysis Tools like IBMs

SPSS.
Data so obtained
is then used for
design of roads
byusing Technical
software like
MX Road.

TRAFFIC CONTROL AND SIGNALING

Now, most of the traffic control is done using

computerized traffic signals, which helps in

achieving automatic density based traffic
signaling.
Violation of Traffic rules are easily recorded on

computerized cameras.

INTELLIGENT VEHICLE TECHNOLOGIES

Computers are being actively used in

manufacturing and R&D activities for automobiles.

Automobiles come equipped with smart ignition

system, locking system and On-Board diagnostics.

Driver Less Cars are being

developed
Automated Parking using

Audi-Connect.
4G LTE cars coming soon.

GLOBAL POSITIONING SYSTEM

Used for tracking public transport

vehicles.
Used for pin-pointing current location on

map.
Provides a backbone for many

security related solutions like

connected vehicle technology
and Emergency Services
Broadcast.

RAILWAY
S

MAJOR CHALLENGES

To provide with a reservation system

which can serve more than half million

passengers.
To provide with best passenger security

even at the time of bad climatic conditions.

Real time tracking of trains.

To control the flow of freight between

various sources and destinations.

USE OF IT IN RAILWAYS
For ticketing and Ticket Cancellation
Time Table Information
Passenger information
Freight information

Tourist Information
Press Releases
Railway Board Directors
Budget for financial year
Train Route Information
Indian Railways Personnel (Information about recruiting, training,

Vacancies, code manuals)

PASSENGER SERVICES
Passenger Reservation System Solution
Unreserved Ticketing System (UTS)
Mobile and Web Ticketing
Centralized Ticketing System
Time-Table and Scheduling System
Traffic Management Systems
Passenger Information Display System

PASSENGER RESERVATION SYSTEM(PRS)

Developed and Maintained by CRIS on C and
Fortran programming language.
CONCERT (Country-wide Network of

Computerized Enhanced Reservation and

Ticketing) allows a passenger from any location
to book train tickets from any station to any
station.
Handles Reservation, Modifications and

Cancellations/Refunds.
Performs more than 1.6 m reservations daily.

E-TICKETING

Replaced Manually printed card tickets

with centralised online sales and

accounting.
Handheld ticketing Terminal for e-

ticketing, smart card enabled Ticketing

unit.
RFID technology for real time data on

demand.
Smart card based tickets with photo id.

TICKET VENDING DEVICES

Automated Ticket Vending Machine (ATVM),

Smart Card,
Electronic Push Button Ticket Vending Machine On Local Train

Ticket Counters.

MOBILE AND WEB TICKETING

CRIS has enabled online ticketing.

IRCTC provides value added services to

public. One can register for reservation at

http://www.irctc.co.in

Plan your travel

3

AVAILABILITY DETAILS
4

TICKET PREVIEW
5

PAYMENT GATEWAYS

CREW MANAGEMENT SYSTEM (CMS)

Software that provides information

regarding railway crew, status-wise

records, assigning crew to trains, etc.
Database covering 89000 crew

members and 30000 crew members are

being booked daily.

NATIONAL TRAIN ENQUIRY SYSTEM

Provides real time information about

latest train running timings and live train

tracking.
Rail Radar shows all trains running in

India in an overlay map.

Can be accessed from mobile internet or

through laptops.

TRAINENQUIRY.COM

RAIL RADAR INTERACTIVE TRAIN MAPS

FREIGHT OPERATIONS INFORMATION

SYSTEM
Online real-time system for management and
control of freight traffic.
Management and control of freight movement
Optimization of asset utilization:

Wagons, Locomotives and Paths on Network

Real-time Information allows decision making

and ensures high level of mobility within the

system.
Better Logistics Management.

Airways

MAJOR CHALLENGES TO
AIRWAYS
Ground to Ground Communication
Ground to pilot Communication
Air Traffic Navigation Control

Air Traffic Tracking

Air Port Parking Management
Weather Forecasting for Flights

Passenger reservation

COMPUTERS IN AIRLINES
Different systems interact to ensure that

planes stay on schedule and fly safely

Computers are involved in everything:
Passengers Travel Arrangement
Functioning of an Airport
Computers have reduced the
workload of humans.

PASSENGER SERVICES
Regardless of the method, reservation

information is processed and stored by

Airline Reservation System. Eventually, this
evolved into Computer Reservation System
(CRS)
CRS interacts with Global Distribution

System (GDS) which supports travel agency

and other distribution channels.

COMPUTER RESERVATION
SYSTEM
Travel Agencies can use them directly

without getting into any contract.

CRS provides basic functions such as Product Presentation
Reservation
Fare Quotes

Discount Information

E-TICKETING
E-ticket is located in an airline's computer

database, instead of the passenger's suitcase.

It is an electronic record of the traveler's airline

reservation, containing information such as the

time, date and place of the flight, airport, seat
assignment and travel class.
Airlines have a database that is integrated with

an airline's passenger service system.

ADVANTAGES OF E-TICKET
An e-ticket offers many advantages for both travelers and

airlines:
Security,
Flexibility,
Cost and convenience

Provides the standard assurances of the traditional paper

ticket, such as seating choice, travel time options and

other flexibilities.

AIRPORT SERVICES
Security Screening Machines such as X-Rays
CCTV cameras
Ground Proximity Warning System
Flight Envelope Protection
Safety Computers are more reliable and less prone to
causing problems.
Operate more accurately and are constantly
monitored.

AIR TRAFFIC
Communication between air traffic controller

and pilots is synthesised with radar.

Information about weather forecast is

obtained using computers.

Computers allow air traffic controller to

visualize and track location of planes in air.

Instructing pilots for correct course of action.

PLANE MECHANICS
Computerised fly-by-wire technology transmits

autopilot signal to a computer.

Helps plane to respond to atmospheric variables
and make other adjustments.
Wing flaps can be controlled by a computer
Computers are central to efficient communication
Recording of an Airplanes flight data, which is vital
to air traffic controllers and assist in emergency
situations.

Thank You