Submitted to : Submitted by:

Dr. Satish C. Pandey Group F

Associate Professor Ashish Awataramani(20135012)
Dhwani Shah(20135018)
Kartikey Saxena(20135029)
Sagar Thakkar (20135052)

Introduction :

The Akshay Patra foundation( TAPF) is a largest
NGO-midday meal programme in the world.

International society of Krishna Consciousness
(ISKON) is the parent organization of TAPF .

It is a PPP (Public-Private Partnership model ) for
efforts to run the mid-day meal initiative .

Akshaya Patra partners with state government to
implement the programme in their state with a
typical agreement being that the government
contributes the cost by providing grain and cash
subsides.

Current Situation
Today this foundation is serving 1.4 million children across
9 states having its kitchen in 19 locations across the
country
Organizational Overview
External Environment
Organizational Leadership
Human Resources
Conflict, Power and
Politics
Organization Culture
People and
Personalities
5
Structure and Design
External Environment - Elements
Akshaya
Patra
Govt.
Donors -
Corporates
+
Individuals
Vendors
Human
Resource

Boundary Spanning
Marketing and Publicity
Knowledge sessions to
familiarize corporates
Transparent financials



8/25/2011 6
Stable + Complex

Structure and Design - Hierarchy Chart
Overall Functional Head
Heads of geographical
sub- units
Managers
Assistant Managers
Executives
Junior Executives
Management Hierarchy
Kitchen
Manager
Executive
Supervisor
Field Officer
Cluster
Inspector
Sub- Cluster
Inspectors
Organizational Chart: Kitchen
8/25/2011
8
Problems
Conventional
Problems
Experts from Corporates
provide solution from their
experience
Unconventional
Problems
Coalition Satisficing
Organizational Leadership - Decision Making Process
CONFLICTS AND POLITICS
Diverse profile:
1. Swamiji
2. Illiterate
3. Educated

Concerned parties sit
together and try to
resolve conflicts
Conflict escalated to
immediate higher
authorities
Conflict escalated to top
management until the
conflict is resolved
Conflicts, Power and Politics - Power
Government
ISKON and Board of Directors
Being the founder and fund
sources, it influences
activities of Akshaya Patra

Government
Source of food grains
Cash subsidy

Donors (Corporates)
Source of funds
Sponsorship
11
Organizational Culture
Ethics??
Allegations on Akshaya Patra Foundation & Madhu Pandit
Dasa -
>Hiding details of payment made by government
>Inflated costs shown to raise donations
>What about extra surplus/gain?
>Madhu Pandit and his family members have suddenly become one of the
biggest real estate project developers

Results -
ISKCON Mumbai is the owner of ISKCON Bangalore. But Akshaya Patra
should run as it is as well as Madhu Pandit Das should remain the
president for the following period of time.

Influence of politics & power?
Question unanswered!


IT services in Akshay Patra
October 12: The office shifted to Microsoft Office 365
solution
Prior to this date they were using only ERP to manage
the data
The service includes online cloud based email-service
with Calendaring, Lync online for Instant Messaging,
SharePoint online and Outlook Web App
Increase in the email reliability, better information
sharing & reporting and reduced IT expenses
Decrease in the downtime
Reduction in support costs after deploying cloud based
services

Supply Chain strategy
Centralized
Decentralized
Supply Chain Strategy
Procurement
Production
Pre-processing and cooking
Packing
Distribution(Last in first out)
Supply Chain
Activities: From
grain to meals.
Human Resource Management at
Akshaya Patra
Akshaya Patra currently employees 5000 people
6 approach used to review performance
Monthly reviews at micro level
Yearly review at organizational level
Performance Appraisal System
Internal newsletters with photos circulated
through departments about employee work

Structure and Design - Functional
Groups
Key Challenges :

Expansion of operations
Management and funding
Maintaining cost efficiencies
Maintaining the Hygiene and Quality with Expansion
Site selection
Constant learning and improvement
Challenges with the supply chain
Replicating the model