Prof . Rajendra K Lagu Former Adjunct Professor and Project Director, SINE, IIT Bombay
Status-quo is good for incumbent players (established companies) they have products or services, smooth operations, established business models, loyal set of customers, functional teams Change brings in disruption that in consumer tastes, cost structures, business models, expectations, level of expertise needed, distribution channels, payment mechanisms, availability of finance Change produces a level-playing field which is actually loaded in favour of a new player because of his flexibility, adaptiveness Change as a Source of Opportunity Japanese car manufacturers (1973) Microsoft (1976-78) Amazon and Dell (1990s) Infosys (1989) Examples of Entrepreneurs Exploiting Change Demographic whole population (age distribution) Economic Emerging markets Socio-Cultural -- Value systems, role models Technological -- Variety, performance, cost Political democratic, authoritarian/totalitarian regimes. Free market vs socialistic policies (Britain in early 1980s) Legal and Regulatory -- liberalization (internal and external), enforcement of IP protection laws Broad Categories of Change Median age Working population as the % of total population Life expectancy Healthcare and Social Security Needs Urban-Rural Ratio Literacy Male-Female ratio Demographic Changes Value systems -- globalization and local assertions Accepted norms of behaviour Role of religion and spirituality Pursuit of expertise, knowledge, wealth, possessions Aspirations, fears, desires, anxieties Measure of time attention span, priorities, conveniences Socio-Cultural Changes Availability and wide-spread assimilation of technology Information Technology and it pervasiveness Costs and disposable incomes Performance, variety, ease of acquisition Cross applications interdisciplinary developments Comfort level of technology usage Examples: CD ROM drives and mobile phones Technological Changes Gross Domestic Product and Per Capita Income Level of exports and imports Inflation and interest rates Availability of credit at all levels Size of the middle class Various growth rates industrial growth, productivity growth, exports growth Level of unemployment Economic Changes Transition from centrally planned to market economy (India, 1991) Transition from communism to market socialism (China, 1978-1980) Regulated, protected, closed economy No IPRs (copyrights, patent laws) Contract Enforcement and right to property Labour and land reforms Political and Regulatory Changes Young country with rising literacy and prosperity GDP growth rate of 7-8 % per annum Growing middle class Liberal, business like values, pursuit of wealth High unemployment, imbalance in the development India in the New Millenium Passages of IP laws (new patent regime) Respect in the global community (functional democracy) Atmosphere conducive to business -- no xenophobia, no insularity, no misplaced importance to self-reliance Well developed Institutions judiciary, capital markets, stock exchanges, media (free and independent), educational institutions, regulatory bodies (SEBI, FDA, ISI) India in the New Millenium Truly new, novel and innovative ideas: 3-4% Rest 96% Enhancement -- improvement / refinement of features cheaper, better, faster, more user-friendly Extension to features Specialization -- niche creation Analysis of Existing Entrepreneurs Enhancements Extensions Specialization Enhancements, Extensions and Specialisation DOS to Windows Mechanical watch to quartz watch Modem to ADSL modem Ordinary TV to a flat screen TV Desktop PC to a laptop PC to a tablet PC Propeller engine to a jet engine Most industrial innovations are examples of enhancement Examples of Enhancement Toothbrush with a built in toothpaste Pen with a torchlight Mobile handset with camera, FM radio,MP3 player . Memory sticks with MP3 players Wristwatch with a calculator Cinema Multiplexes Day care centers (crche) with tuitions Swiss army knife Examples of Extensions Low cost airlines (Ryanair, Easyjet, Air Deccan) Boutique financial advisory services Super-specialty hospitals Finishing schools Executive search firms (CxOs only, finance professionals only) Examples of Specialisation Schools Restaurants Travel agency and tour operators Pet shops Bookshops Gyms / weight loss clinics Oxygen bars Possible Service Opportunities