Introduction to UMTS Product

Documentation and Obtaining

Method
Overview
Document Type
User Manual Documentation
Downloading Document from Website

Document Type
User Manual
D
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e
n
t

T
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e

Maintenance
Experience
Training Material
Maintenance
Case Special
Document CD
Document Issue Mode

Mail document
CD
Attach
document
link E-mail
Mail
Maintenance
Experience
Magazine
Attach
documents
in E-mail
Browse and
download from
Website
Document Type
User Manual
Maintenance Experience
Maintenance Case Special
Document CD
Training Material



Introduce product technical principles,
installation and configuration
procedures and maintenance methods.
Include system description, installation
guide, operation and maintenance guide
and alarm reference. We provide CD and
Website download to meet different
reader's reading habits.

How to obtain the user manual

If the product you maintain does not have user manuals

Send E-mail to:chen.mengni@zte.com.cn
Leave your information:
Name
Company name
Telephone number
Email address
Mail address
Product name and version
Document requirement
We will contact you soon.





How to obtain the user manual

If you have received our user manual push mail

Please visit ZTE technical support website
http://ensupport.zte.com.cn/ according to the
instruction in the mail to download manuals.

If you are not registered on our Website, welcome
to register an account .




Collect articles of solution to
common problems occurred in daily
device maintenance, maintenance
cases and product introductions.
We provide print and downloaded
electronic versions to meet different
reader's reading habits.
Document Type
User Manual
Maintenance Experience
Maintenance Case Special
Document CD
Training Material



How to obtain the Maintenance Experience

If you want to subscribe print of Maintenance Experience

Send E-mail to:chen.mengni@zte.com.cn
Leave your information:
Name
Company name
Telephone number
Email Address
Mail address
Product name
Maintenance Experience you needed
We will send Maintenance Experience magazine
to you regularly.






How to obtain the Maintenance Experience

If you want to read Maintenance Experience on your computer

You can visit ZTE technical support website:
http://ensupport.zte.com.cn/ to download it. You can
send E-mails to chen.mengni@zte.com.cn and leave
your valuable comments and suggestions.
If you are not registered on our website, welcome to
register an account .






Document Type
User Manual
Maintenance
Experience
Maintenance
Case Special
Document CD
Training Material



Maintenance Case Special is practical
electronic document which introduces
typical troubleshooting, popular
technology and principle knowledge.
The Maintenance Case Special is issued
every half-month and sent to readers
through E-mail. It solves the problem
that the long publish period of
Maintenance Experience.
How to obtain the Maintenance Case Special

The Maintenance Case Special is issued every half-month, which cases
will be collected to the succeeding published Maintenance Experience. If
you want to receive Maintenance Case Special through E-mail:

Send E-mail to:chen.mengni@zte.com.cn
Leave your information:
Name
Company name
Telephone number
Email Address
Mail address
Product name
We will send each Maintenance Case
Special to your E-mail.






How to obtain the Maintenance Case Special

We upload each Maintenance Case Special to ZTE technical
support Website. You can download to read.

You can visit ZTE technical support website:
http://ensupport.zte.com.cn/to download it. You
can send E-mails to chen.mengni@zte.com.cn
and leave your valuable comments and
suggestions.
If you are not registered on our website,
welcome to register an account.






Document Type
User Manual
Maintenance
Experience
Maintenance
Case Special
Document CD
Training Material



We make one or two collection
CDs every year, which summarize
latest product manuals and
maintenance experiences.
Collection CDs are mailed to
readers or downloaded by readers
from website.
How to obtain the document collection CD

If you need the latest product manual and maintenance
experience collection CD

Send E-mail to:chen.mengni@zte.com.cn
Leave your information:
Name
Company name
Telephone number
Email Address
Mail address
Product name and version (If you maintain more
than one product, name all of them.)
We will mail you CDs soon.






How to obtain the document collection CD

We upload each document CD to ZTE technical support website.
You can download to read.

You visit ZTE technical support Website:
http://ensupport.zte.com.cn/to download it. You
can send E-mails to chen.mengni@zte.com.cn
and leave your valuable comments and
suggestions.
If you are not registered on our Website,
welcome to register an account.






Document Type
User Manual
Maintenance
Experience
Maintenance
Case Special
Document CD
Training Material



The training material is used by
customers when they are studying
in ZTE University or global regional
training centers. Include PPT,
practice manual and training
manual. The print or electronic
training materials are provided
during the training.
How to obtain training material

If you need download training material

Please visit ZTE University website
(http://univ.zte.com.cn/; Username: Student ID;
Password: 888888 to inquire and download it.







Overview
Document Type
User Manual Documentation
Downloading Document from Website

User Manual Documentation

Documentation Guide
System Description
Maintenance Guide
Operation Guide
Hardware Description
Installation Guide
Product
Documentation CD
Overview
Document Type
User Manual Documentation
Downloading Document from Website
Obtaining of Various Manuals
Document support mailbox
If you have any requirement, comment and suggestion on documents, you can
send E-mail to document support mailbox (chen.mengni@zte.com.cn). Our staff
will reply to you within 2 workdays.
Technical Support Website
You can download product manual, maintenance experience, maintenance case
special and document collection CD from ZTE technical support website.
http://ensupport.zte.com.cn/
Username:vasdoc Password:vasdoc
ZTE University Website
You can inquire and download electronic training materials from ZTE University
website.
http://univ.zte.com.cn/ Username: Student ID Password: 888888



a. How to visit ZTE technical support website?
Go to the technical support website at http://support.zte.com.cn. Click
Register. (You can also use the public account which username and
password are vasdoc.)
Register an account
a. How to visit ZTE technical support website?
Go to the registration page. After reading Agreementclick Agree.
a. How to visit ZTE technical support website?
On the registration type page, select ZTE System equipment user,
and click Next.
a. How to visit ZTE technical support website?
On the account information page, input related user information, and click
Finish.







After the registration, the system will audit your information within two days
and send an E-mail to you informing you your account and password.
b. How to obtain product manuals from ZTE
technical support website?
Log in to the technical support website, input Account, Password and
verification code. Then click Log In. (You can also use the public
account which username and password are vasdoc).
Obtain electronic product manual
b. How to obtain product manuals from ZTE
technical support website?
Click Documentation to access the technical document library.
b. How to obtain product manuals from ZTE
technical support website?
Click Product Manuals on the left side of documentation page. Input a keyword
in the Keyword text box. Click Search to query the product manual you need.
c. How to obtain Maintenance Experience from
technical support website?
Visit ZTE technical support website, select Documentation and click
Maintenance Experience.
Obtain electronic Maintenance Experience
d. How to obtain training materials from ZTE
University website?
Visit ZTE University website http://univ.zte.com.cn). On the upper right part
of the main page, input Username, Password and Verification Code.
Click Login.


If you have attended the training
organized by ZTE University, you can
log in to the ZTE University website to
download training materials.
Username: The Student ID you used in
training, Password: 888888

Obtain training material
d. How to obtain training materials from ZTE
University website?
After login, click Downloads to go to the downloading page.