Hosted by:

La Socit Tunisienne de Banque

Encadr par :
Mr. Nazih Redissy
Ralis par:
Asma MEJRI
ACADEMIC YEAR 2013/2014

Institut Suprieur des Etudes appliques en Humanit de
Tunis
PRESENTATION OF INTERNSHIP REPORT
Description of the STB
and of the department
I ntroduction

Tasks learned
Discussion and Evaluation
Recommandations
Plan
Conclusion
Introduction
The banking sector is an essential contributor to the
economic growth ...

The Tunisian banking sector is seen as one of the major
contributors to the economy of our country thanks to its
major banks and especially state-owned banks

STB is the first Tunisian bank founded after the
independence in order to support the economic and the
social development of the new state.
About the
intership
Description of the company
profile


La socit Tunisienne de Banque
Rue Hedi NOUIRA
Commercial bank of investesment and business
10 departments
Capital : 124.300 million dinars
Date of establishment : March 26, 1958
Staff number :2619
Structure : STB contains 10 main departments and
several directions
The central management of
international Operations
The main role of the central management of
international Operations is to manage international
trade and financial transactions of the bank.
Swift
messaging
Answring
phone calls
translation
Mailing
letters to
clients
Telegraphic
verification
The internship tasks/activities
Swift messaging
the Society for worldwide Interbank financial telecommunication .
It is a co-operative organization which permits for the financial world to operate with
speed, certainty and confidence.
Translation
translating emails and messages from Frensh into English and vice versa
Mailing
sending and receiving emails from clients, giving them informations about their money
transmissions and receiving their comments
Answring phone calls and making apointments for the manager
recieving phone calls from clients and persons who want to meet the manager and
writingdown their personal informations and the reason for calling
Discussion and Evaluation
The practice of theroratical knowledge.


The gain of several skills ans qualifications.


The gain of new Relationships.


The use of a variety of tools and software
packages.
Weaknesses
The Lack of equipments and machines/absence of internet
connection in some offices.


The staff age : old employees and absence of innovation in
the team


The Time constraint.


The Manual work

Recommandations
For the Bank
To hire qualified ,talented and youth graduates people.

To adopt new technology

To keep hiring interns with different educational background

For the Institute

To make available organizations for internship instead of students
'personal effort

To make provision of internship for a whole semester



Conclusion
On the whole, as a first internship experience,it was great.
I have gained new knowledge, skills and met many new people.
I got insight into professional practice and i learned the different
facets of working within a bank.
However there were some constraints that did not permit a full
achievement of all my goals. For these constraints I have derives
some solutions to help both STB and my institute to provide a
better conditions for the future interns