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Chapter 1

What is Public Relations?

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Chapter 1 Objectives
Be familiar with the global scope of the public relations industry Have a good definition of public relations Understand that public relations is a process, not an event Know the difference between public relations, journalism, advertising, and marketing Assess the skills needed for a public relations career and what salary to expect

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The Challenge of Public Relations

Challenges
PR is multifaceted

A Public Relations Professionals must have the following skills


Written and Interpersonal communication Research Negotiation Creativity Logistics Facilitation Problem Solving

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

A Global Industry

Global expenditures on Public Relations An estimated three million practitioners An explosion of growth in China and other nations A proliferation of university courses

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

A Definition of Public Relations


A variety of definitions exists for public relations It is not necessary to memorize any particular definition The following key words frame most definitions:
Deliberate Planned Performance Public interest Two-way communication Management function
Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Other Popular Names


Public relations is an umbrella term Fortune 500 companies use corporate communications Other companies use communications Nonprofits use public information/public affairs or marketing communications

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Stereotypes and Less Flattering Terms


Glamour Propaganda Manipulation PR gimmick Spin/framing

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Public Relations as Process


Race Action

Communication
Evaluation

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

The Diversity of Public Relations Work


Counseling Research Media relations Publicity Employee/Member relations Community relations Public affairs Government affairs

Issues management Financial relations Industry relations Development/fund-raising Multicultural relations/workplace diversity Special events Marketing communications

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Public Relations vs. Journalism


Scope
Public relations has many components; journalism has only two: journalistic writing and media relations

Objectives
Journalists are objective observers; public relations personnel are advocates

Audiences
Journalists focus on a mass audience; public relations professionals focus on defined publics

Channels
Journalists use only one channel; public relations uses a variety of channels
Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Public Relations vs. Advertising


Advertising works through mass media; public relations relies on a variety of tools Advertising addresses external audiences; public relations targets specialized audiences Advertising is a communications function; public relations is broader in scope

Advertising is a tool; public relations often supports advertising campaigns

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Public Relations vs. Marketing


Objectives Audience Completion vs. Opposition Role in Management

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

How Public Relations Supports Marketing

Public Relations is the fifth P in marketing strategies, which are product, price, place and promotion There are Eight ways PR supports marketing

Develops new prospects Third party endorsements Generates sales leads Paves the way for sales calls Stretches dollars Provides inexpensive literature Establishes credibility Helps sell minor products
Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Toward an Integrated Perspective


An

organizations goals and objectives are best accomplished through and integrated approach
Integration

is the use a variety of strategies and tactics to convey a consistent message in a variety of forms
Terms

used to explain integration:

Integrated

marketing communications Convergent communications Integrated communications

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Toward an Integrated Perspective cont.

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

A Career in Public Relations


Five

core courses for PR majors

1. Introduction to public relations 2. Public relations research, measurement, and evaluation 3. Public relations writing and production 4. Supervised work experience in public relations (internship) 5. An additional PR course in law and ethics, planning and management, and case studies or campaigns
Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

Essential Career Skills


1. Writing skill 2. Research ability 3. Planning expertise 4. Problem-solving ability 5. Business/economics competence 6. Expertise in social media

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

The Value of Internships

Win-win situation for student and organization Student gets academic credit and firsthand experience

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

The Value of Public Relations

The world doesnt need more information, but sensitive communicators to interpret its relevancy for people Public relations practitioners explain the goals and objectives of clients and employees to the public and provide them with guidance

Copyright 2012, 2009, 2007 Pearson Education, Inc. All Rights Reserved.

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