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Web Services

in Understaffed & Underfunded


Libraries

Bohyun Kim
kimb@fiu.edu
Digital Access Librarian
Florida International University, Medical Library
http://www.bohyunkim.net/blog
http://www.twitter.com/bohyunkim
About Me
Challenges for
Solo Web Services
Librarians
Web services can mean
so many things
LMS Int rane
Website
t
E- Ref erenc
Resources e
EZprox
y So ci al
IT Med ia
Reposi tor Sys tem
y s
Web Libra ry
Tu tori al Librari a Co mp uter
s n La b

Mobil e Sta ff
Tra ining
Link Ins tru cti ona
Re sol ve l
r Te ch no logi e
Web Services
=
Anything tech-related?
Web
=
Platform for all
Understaffed / Underfunded
is
a relative term
Depends on the kind and
the scope of work expected
Common Challenges
• Lack of staff
• Lack of resources
• Lack of time
• Expectations vs. Resources
• Politics
• Scarce R&D time
• Need to learn new stuff all the time
Various Issues
• Working with various IT groups
• Innovation under tight control
• Network security
• Server setup
• Hardware management
• Web design
• Programming
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Identify issues
Environmental Scan
Environmental Scan
• Learn about your environment
– Who does what, how, and where
• Research on your organization
– e.g. Univ. IT, School IT, Computer Labs,
etc.
• Find out what is happening now
– Univ. website makeover, new CMS, etc.
• Potential colleague groups
– IT/Web folks, Librarians, Lab managers,
etc.
Current Awareness
• Participate
• Volunteer
• Network
• Initiate
– Tools: Wiki, Ning, Twitter, Wiggio…
University Twitter Directory
University Web Group
Work with IT
they have power
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Library on the Web
Dynamic Dynamic Dynamic
ISSUE:
Website Updates
slow & heavy control
SOLUTION:
Automatic Updates
Example
• News updates from blog postings
• Resource links from Delicious
• Embedded Google Calendar for
events
• Google Form for quick processing
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Intranet
• Tools that are easy and simple to use
• Tools that help everyday tasks
• Immediate benefit
• Free Tools: PB Wiki, Ning, blog
• Example:
– Blog + Email notification for new
postings
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Web Tools for Staff
• Google Docs
– Simultaneous editing
• Google Form
– Quick and easy solution to web forms
+ simultaneous record keeping
• Intranet Toolbar : Conduit
• IM : Office Communicator
• Hands-on training => Wide adoption
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Web Tools for Users
• LibX
– Library resources on a web browser
• Citation Manager
– Refworks, Zotero, Endnote, etc.
• Web conference tools
– Dimdim
• Other
– Delicious
Tips for Web Librarians
• General
• Specific
– Website
– Intranet
– Tools for library staff
– Tools for library users
– Social media
Social Media
Content & Interaction
Social Media
• Facebook
• Twitter
• YouTube
• Flickr
• Delicious
• What do your users use?
Plan to Do What is Possible
• Instructional technologies
• ERM
• Computer lab
• Digital repository
• …
• Prioritize
• Trial and Error
• Iterate
Thank You!
Questions?
Thoughts?

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