Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Our Vision
We at Abacus will be the Number One facilitator for the travel and leisure industry.
Our Mission
We must: Grow our business aggressively Market & deliver world-class solutions and services that enable our customers so as to exceed their expectations. Create unmatched value for our employees, customer, shareholders, business partners and communities with which we work. Lead industry transformation Leverage our presence in all Asia-Pacific markets to create sustainable competitive advantage.
Our Values:
Integrity
Competence Teamwork Passion for Excellence Entrepreneurship
Industry Partners
Widest Coverage
Pakistan Nepal Laos China
Korea
Taiwan Hong Kong
Vietnam Thailand
Philippines
Cambodia Brunei
Robert Bailey - President and CEO Abacus International Private Limited (AIPL)
Locations:
ABACUS Phils.
Clark,
Pampanga
Makati
Cebu
Davao
Annex H
Executive Secretary
Marketing Manager
Sys Spclst Supvr Sales Supervisor Sr Programmer Programmer Sr System Spclst Sys Supp Spclst Jr. Buss Solutions Engr
Training Spclst
Cust Supp Assistant Manager CEB/DVO Sub NMC Supervisor Sr Cust Supp Exec Cust Supp Exec Cust Supp Asst Sr Sales Exec Sales Executive Cust Support Exec Tech Supp Engr Jr System Spclst Sr Tech Supp Ofr Tech Supp Engr Jr Tech Supp Engr Tech Supp asst Tech Supp Supvr
ACCESS
Customized Class 2008
16
Abacus Whiz
Abacus Space
CONTENT
Availability Mask
Terminal address
Features
Features
Features
Features
Features
Passcode
Step 1
Step 2
SI8895 (Enter)
SO (Sine-Out)
Keyboard
Special keys
Keyboard
Special keys
Keyboard
Special keys
Keyboard
Special keys
Encode
Encode
City name W/CCKUCHING
Airline name
W/ALTHAI AIRWAYS
Decode
Decode
City code W/*GOI
Aircraft Equipment
W/EQ*747
Decode
Decode
Airline code W/*NH
W/*16
PNR
MANDATORY FIELDS 5 Mandatory Fields must be completed before End Transaction. It can be done in any order. P R I N T PHONE RECEIVED FROM ITINERARY NAME TICKET OPTION (6PATTY) (N*NM1/JM or press F1) (2Y1) (ESCUDERO/FRANCIS MR) (7TAW11JUL/)
Availability Display
108DECMNLHKG
Availability Display
108AUGMNLBKKSQ
Continuation Entries
General Avail
More flights 1*
11
11 105JUL
11
11 105JUL
Selling Command
Confirm 1M2 Line number from the General or Direct Access Booking class Number of passenger who will occupy seat Function identifier to book
Waitlist
2Y13LL
Selling Response:
Itinerary Modification
Cancel Segment X1
X23 or X4/9
Customized Class 2008
44
Name Field
Adult Passenger: Child Passenger: Infant Passenger: PARKER/PETER MR PANGILINAN/MIEL MIST*C3 /CRUISE/SURI MIST*18
Passenger Title:
MR MS MSTR MIST Male Adult Female Adult Male Child or Infant Female Child or Infant
Name Field
Ticketing Field
TAW Field: 7TAW22AUG/
Phone Field
Phone Field:98125628-A/ABACUS TRAVEL/JM (F1 = N*NM1/)
Receive Field
Receive From Field: 6<agent name> e.g. 6MANU
End Transaction
To Save the PNR: ER - system will return an Abacus record locator
Add Names BAS/TRICIA MS Assign Option 7TAW11JAN/ Add Phone 98125628-A/ABACUS TRAVEL/JM or Press F1 Receive PNR 6CHICO End PNR ER
PNR Retrieval
Customized Class 2008
56
PNR Retrieval
By Last Name
*AQUINO *<line number> - to select a name if theres a similar list
PNR Retrieval
By Abacus Record: *KAGXUY
Secondary Retrieval
AA/AI/AZ/BI/BR/CI/CX/GA/GF/IC/KA/MH/MI/OZ/PK/ PR/SQ/9W
Customized Class 2008
59
PNR Endorsement
Wholesale Ticketing 5WT-PCC/ON 5WT-PCC/OFF - To activate - To deactivate
Claim-It PNR
Ability of the airlines to release ownership of airline created PNR to the agents No need to call for modifications No need to create passive segments for ticketing To view the latest participants type Y/CLM
Claim-It PNR
For retrieval entry type Y/CLM/QNW QNW - Triple airline character code
Group Product
Group Request - MH
Group Claim - BA, BI, CO, GF, LH, MI, NW, SQ
Group Push
- PR, MH
OSI/SSR/Virtually There
Customized Class 2008
64
3OSI CX CTCB MNL 8887788 UNILEVER PHILS/MONETTE (to advise the business contact)
3OSI PR CTCA HKG Holiday Inn Hotel (to advise hotel contact abroad) 3OSI YY CTCM 639178220488/PAX (to advise mobile contact) Do not use * . ( ) symbols.
Virtually There
An internet base facility to view the passengers booking.
To input the e-mail address Step1: Step2: Step3: PEABACUS@YAHOO.COMTO/DEA 6LISA EMR
Virtually There
E-mail PNR
PEMANUJ@YAHOO.COMFR/MANU - override default e-mail add PERDA@YAHOO.COMCC/ROBERT - carbon copied PEAMIE@YAHOO.COMBC/AMIE - blind copied
E-mail PNR
E-mail PNR
E-mail PNR
E-mail PNR
E-mail PNR
Miscellaneous
Time Display: T*ORD
TET1800FCO/MNL
TETLHR/MNL
Miscellaneous
Weather Info: WEA/WV*BNE WEA/WX*SFO
Miscellaneous
10 Closest Airport: W/-CYMILAN,IT
PNR Pricing
Step 1 - Retrieve the PNR *JRBBCN - by Abacus record locator *-CONTY - by last name
WPABR
or
WPABRMUSD
Other Services
Customized Class 2008
91
Aside from PR, you can also book domestic flights of Air Philippines and Asian Spirit & South East Asian Airline
Access Rail
Access Rail
Travel Secure
AIG Philam (PL)
Accounting System
Smart Back-Office Solution (SBOSS)
Client Base
Training
Abacus Basic Reservation (ABR) I & II Abacus Automated Ticketing (AAT) Abacus Non-Air Course (ANC) PR TAT (Domestic Ticketing Class) Abacus For Tourism Students (AFTS) Agent Self-paced SystEms Training (ASSET) Daily Abacus Class (DAB) Night Abacus Class (NAB)
Support
HELPDESK
MNL - 02-812-5628 - helpdesk@abacus.com.ph CEB - 032-2335762-63 - adspceb@mozcom.com DVO - 082-2214860
www.abacus.com.ph
Customized Class 2008
105
Thank You
Customized Class 2008
106